Total 5,897 Others/Any job vacancies in nhb national museum of singapore nms

Essential Duties and Responsibilities:

• Responsible for the sampling and collection of swimming pool water samples.
• Responsible for the collection of water, food and petroleum samples.
• Responsible to ad-hoc samples collection as and when customer requested.
• Responsible to dispatch retention samples to Sin Ming or from customer’s office.
• In his/her absence, the duties shall be covered by Senior Field Sampling Technician or his team.
• Performs other duties as assigned

As a Recruiter at Wise you’ll be responsible for hiring the best talent across the APAC region. You’ll own talent management, helping the business to scale and enable Wise to achieve our mission - money without borders. You’ll be a key member of the recruitment team with a focus on delivering exceptional talent while keeping candidate and hiring manager experience front and centre of what you do. This is a 12 month fixed term contract role based in Singapore.

Culture is everything to us at Wise and identifying, finding and selecting the best talent to support our highly collaborative and non-hierarchical culture is key. As a Recruiter, you are vital to the overall success of Wise. The right person will have an excellent knowledge of talent management and understand how to partner effectively.  

Your mission:

• You’ll help us scale the teams over the next few years so we can help more customers save money using Wise

• You’ll manage candidates end-to-end ensuring they receive the best possible experience in line with Wise values, even if they weren’t successful (you never know, the perfect role might come up later), and build a strong talent network locally and internationally

• You’ll build and develop relationships with with hiring teams, guiding them through processes

• Always seeking growth opportunities, not afraid to step outside of your comfort zone and take a risk

• Collaborate with sourcers to understand the candidate market and engage the best talent 

• Use data to support your hiring recommendations, as well as using it to retro processes, figure out the blockers to hiring, communicate how these can be overcome and continually optimise the process to make sure it is globally scalable

• You'll partner with hiring teams and other People teams (e.g. People Operations), to support various initiatives (e.g. referral programs, talent mapping, salary benchmarking, etc)

We are seeking an Electrical Engineer to join our team. The ideal candidate will have a strong background in power electronics, SMPS circuits, and topologies. As an Electrical Engineer, you will be responsible for the following:

• Learn Knowledge of Key Components for SMPS Circuit and Topologies:
  • Develop a deep understanding of the critical components used in switch-mode power supply (SMPS) circuits and various topologies.
• Test and Experimentation:
  • Conduct tests and experiments to support and validate designs.
  • Prepare detailed test reports to document findings and results.
• Alternative Components Evaluation:
  • Evaluate alternative components for power supply designs.
  • Generate comprehensive test reports comparing different components.
• Troubleshooting and Root Cause Analysis:
  • Troubleshoot power supplies to identify root causes of issues.
  • Collaborate with Quality, Manufacturing, and Design teams to propose solutions for improvement or design changes.
• EMC and Thermal Testing:
  • Learn and apply EMC (Electromagnetic Compatibility) and thermal test methods.
• Soldering Skills:
  • Possess good soldering skills for board modification and prototype preparation.
• Equipment Calibration and Housekeeping:
  • Support annual equipment calibration activities.
  • Maintain a clean and organized work environment.

The team:

The Sales Team is a diverse group of team-oriented individuals that serve as the backbone of the overall sales process. We strive to provide customers with valuable, well architected solutions that not only meet their current needs but can grow along with them. We challenge the status quo and bring technical creativity to a fast-paced environment. When you join the Sales Team, you will be joining a close group that shares ideas and helps contribute to the overall success of the team. You will never be far from the answers you need, as you will have ongoing training, coaching, and mentoring. 

Reporting to the Country Manager, the Account Executive will be based in Singapore and manage sales and relationships with existing and new Genetec customers (Certified System Integrators), technology partners, consultants, and end users in the assigned territory. The main role is to increase revenues and ensure regular communication with the APAC team and corporate office in Montreal, Canada. 

What your day will look like:

• Support Regional sales managers to develop the assigned sales territory for company products 

• Discover and track opportunities, follow up and distribute leads to partners 

• Meet Country Manager sales objectives by building pipeline, preparing forecasts, budgets, analyzing variances and initiating corrective differentiation 
• Facilitate between internal team and partners through the entire onboarding process 

• Collaborate with Regional Sales Managers and Country Managers on leads assignment, overseeing deal progression with partners 

• Visit Customers/partners/consultants at their premises 

• Manage forecasts and achieve quotas 

• Identify customer needs, respond to RFIs, RFQs, prepare quotes and write proposals 

• Coordinate and facilitate communication with Customers and MRs 

• Monitor and report satisfaction levels from customers, integrators, consultants 

• Coordinate customer, integrator, consultant training 

• Update and maintain data in CRM or other applications 

• Acquire, maintain, and report adequate knowledge of product, market, and competition 

• Stay abreast of the products, applications, technical services, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with marketing and technical services 

About you:

• 6+ years experience in Security Industry with VMS and Access Control, CCTV 
• Bachelor’s Degree, preferably in Business, Marketing, Communication, Engineering or Computer Science or equivalent experience 
• Excellent presentation skills and experience doing client demonstrations 
• Proven sales achievement / track record within technology sales 
• Attention to detail and process oriented 
• Able to work independently within a team environment 
• Strong knowledge of MS Office 
• Ability to present information clearly and concisely 
• Bilingual communication is an asset 

Technical Requirements:

• Ability to work in a complex sales environment 
• Excellent communication skills 
• Experience in the security industry with ability to maintain contacts at different levels 
• Must have strong time management skills and be a multitasker 
• Ability to establish good relationships and credibility with customers, integrators, consultants 
• Able to work independently, within a team environment 
• IP technology understanding and networking expertise will be considered an asset 

Let's talk perks!

• Opportunity to work for one of the leading IT Security providers 
• Attractive compensation package  
• Regional exposure  
• Travel opportunities  
• Unlimited coffee 

As a Marine Coordinator at Royal Ocean Marine client (Shipmanagement) , you will play a pivotal role in supporting the company's marine operations. You will be responsible for a variety of tasks, including:

• Coordinating and overseeing marine activities and operations
• Managing documentation related to vessel certificates and stationery
• Arranging travel logistics for superintendents, including visa applications
• Handling invoicing and updating application forms for class audits and other vessel-related matters
• Conducting phone tests and maintaining test records
• Updating and maintaining records for vessel meetings and reports
• Collecting HSEQ (Health, Safety, Environment, and Quality) data from ship managers
• Performing ad-hoc duties as required

We are looking for a candidate who is detail-oriented, organized, and able to work effectively in a team environment. If you are passionate about the maritime industry and enjoy working in a dynamic and fast-paced environment, we would love to hear from you!

• Minimum of a Diploma in Maritime Studies or a related field
• Prior experience in a similar role in the shipping industry
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Proficiency in relevant computer software and systems
• Ability to prioritize tasks and work under pressure

Please note that only shortlisted candidates will be contacted. Royal Ocean Marine is an equal opportunity employer and welcomes applicants from all backgrounds.

Chan Chee Meng
EA 07C3069
R1110620

• Support marketing campaign planning and execution.
• Write copy for social media posts, promotional emails, and other marketing collateral.
• Assist in the creation of written, video, and image content for marketing channels.
• Participate in marketing brainstorming sessions.
• Assist in the management of website SEO.
• Assist in formatting trainees CV experience and biographies
• Assist in events as required 
• Assisting in preparing of CV Booklet for hiring partners  
• Create social media post images (e.g., ASTP/ESTP application post)
•  Course catalogue to compile to pdf files
• To compile CVs of trainers 
• Sending out digital certifications to students using paid platform Accredible

Marketing Intern Qualifications / Skills:

• Applied understanding of basic marketing principles
• Familiarity with major social media platforms 
• Creative problem-solving skills
• Self-starter with ability to work independently
• Comfortable with multitasking in a deadline-driven environment
• Excellent written and verbal communication skills
• Understanding of SEO techniques and best practices

Education and Experience Requirements:

• Higher Nitec, Diploma or Bachelor’s degree  in marketing, business, or a related field
• Successful completion of introductory courses in marketing, business, or equivalent
• Proficient with the use of Microsoft Office (Excel, Outlook, Slides)

Job Summary: The Project Manager with Commodity/Metal Experience is responsible for overseeing and managing projects within the commodities and metals sector. This role involves coordinating with various stakeholders, managing project timelines, budgets, and resources, and ensuring that projects are completed to the highest standards of quality and compliance. The ideal candidate will have extensive experience in the commodities or metals industry and possess strong project management skills.

Key Responsibilities:

1. Project Planning and Execution:

• Develop comprehensive project plans, including scope, goals, deliverables, and timelines.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope, and within budget.

• Act as the primary point of contact for all project-related matters.
• Establish and maintain relationships with clients, suppliers, and other stakeholders.
• Communicate project expectations and progress to team members and stakeholders in a clear and timely manner.

• Allocate project resources effectively and efficiently.
• Monitor resource utilization and adjust plans as necessary to meet project objectives.
• Manage project budgets, including forecasting and tracking expenses.

• Identify and mitigate potential project risks and issues.
• Develop contingency plans to address potential obstacles.
• Ensure compliance with industry standards and regulations.

• Track project performance using appropriate tools and techniques.
• Report and escalate issues to management as needed.
• Provide regular project updates and status reports to stakeholders.

• Ensure that all deliverables meet the required quality standards.
• Implement and manage quality control processes throughout the project lifecycle.
• Conduct post-project evaluations to identify areas for improvement.

• Stay updated with the latest trends and developments in the commodities and metals industry.
• Apply industry knowledge to enhance project outcomes and stakeholder satisfaction.
• Provide insights and recommendations based on industry best practices.

Qualifications:

• Education:
• Bachelor’s degree in Business Administration, Engineering, or a related field.
• PMP, PRINCE2, or equivalent project management certification is preferred.
• Experience:
• Minimum of [X] years of project management experience within the commodities or metals industry.
• Proven track record of managing projects from initiation to completion.
• Experience with resource allocation, budget management, and risk assessment.
• Skills:
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management software and tools (e.g., MS Project, Asana, Jira).
• Ability to work under pressure and meet tight deadlines.
• Analytical mindset with problem-solving abilities.

Job Summary:

The Solution Architect with Endur experience will lead the design and implementation of comprehensive and efficient technology solutions within the energy trading and risk management (ETRM) domain. The ideal candidate will have a deep understanding of OpenLink's Endur platform, coupled with a strong technical background and the ability to align business requirements with IT strategies.

Key Responsibilities:

• Solution Design & Architecture:
• Lead the architectural design and development of Endur-based solutions.
• Collaborate with business stakeholders to gather requirements and translate them into scalable and efficient architectural solutions.
• Ensure the proposed solutions align with the overall business objectives and IT strategy.
• Develop high-level product specifications with attention to system integration and feasibility.
• Technical Leadership:
• Provide technical leadership and guidance to development teams.
• Establish and enforce best practices, coding standards, and development methodologies.
• Mentor junior developers and conduct code reviews to ensure high-quality deliverables.
• Implementation & Integration:
• Oversee the implementation of Endur solutions, ensuring robust integration with existing systems.
• Coordinate with cross-functional teams to ensure seamless deployment of Endur modules.
• Troubleshoot and resolve technical issues that arise during implementation and post-deployment phases.
• Performance Optimization:
• Identify and address performance bottlenecks within Endur implementations.
• Optimize system performance and scalability through continuous monitoring and tuning.
• Stakeholder Management:
• Act as the primary point of contact for Endur-related technical inquiries from stakeholders.
• Present architectural plans and progress updates to senior management and key stakeholders.
• Foster strong relationships with business units, ensuring their needs and expectations are met.
• Documentation & Compliance:
• Produce and maintain comprehensive architectural documentation, including diagrams and design specifications.
• Ensure all solutions adhere to relevant regulatory and compliance requirements.

Required Qualifications:

• Education:
• Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred.
• Experience:
• Minimum of 5 years of experience in solution architecture.
• Extensive experience with OpenLink Endur platform, including design, implementation, and integration.
• Proven track record of successfully delivering large-scale ETRM projects.
• Technical Skills:
• Proficiency in programming languages such as Java, C#, or Python.
• Strong understanding of database systems, including SQL and Oracle.
• Experience with cloud platforms and services (AWS, Azure, or GCP).
• Soft Skills:
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work collaboratively in a team environment.

Job Summary:

We are seeking a skilled and experienced Technical Business Analyst with a strong background in Endur to join our dynamic team. The ideal candidate will have extensive knowledge of the Endur trading platform, along with a solid understanding of business analysis methodologies. The Technical Business Analyst will work closely with stakeholders to identify, analyze, and document business requirements, and translate them into technical specifications and solutions. This role requires a blend of business acumen, technical expertise, and excellent communication skills.

Key Responsibilities:

• Requirements Gathering and Analysis:
• Work with stakeholders to gather and document business requirements.
• Analyze business processes and identify areas for improvement.
• Translate business requirements into functional and technical specifications.
• Endur Platform Expertise:
• Utilize in-depth knowledge of the Endur platform to design and implement solutions.
• Provide technical support and troubleshooting for Endur-related issues.
• Configure and customize Endur to meet business needs.
• Project Management:
• Assist in project planning, including defining project scope, goals, and deliverables.
• Coordinate with cross-functional teams to ensure project milestones are met.
• Monitor project progress and provide regular updates to stakeholders.
• Stakeholder Collaboration:
• Serve as a liaison between business users and technical teams.
• Facilitate communication and ensure alignment on project objectives.
• Conduct workshops and training sessions for stakeholders as needed.
• Documentation and Reporting:
• Create detailed documentation of business processes, requirements, and solutions.
• Develop and maintain technical documentation for Endur configurations and customizations.
• Generate reports and dashboards to track project performance and outcomes.
• Quality Assurance:
• Develop and execute test plans to ensure the quality of delivered solutions.
• Perform system testing and user acceptance testing (UAT).
• Identify and resolve defects and issues during the testing phase.

Qualifications:

• Education:
• Bachelor’s degree in Business Administration, Information Technology, Finance, or a related field. Master’s degree preferred.
• Experience:
• Minimum of [X] years of experience as a Business Analyst or Technical Business Analyst.
• Extensive experience working with the Endur trading platform.
• Proven track record of delivering successful technology projects in the energy trading or financial services industry.
• Technical Skills:
• Strong knowledge of Endur configuration, scripting, and customization.
• Proficiency in SQL, PL/SQL, or other database query languages.
• Familiarity with programming languages such as Java, C#, or Python is a plus.
• Experience with data analysis and reporting tools.
• Soft Skills:
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Preferred Certifications:

• Endur certification or relevant technical certifications.
• Certified Business Analysis Professional (CBAP) or PMI-PBA certification.

Additional Requirements:

• Ability to work in a fast-paced, dynamic environment.
• Willingness to travel as needed.

Job Summary: We are seeking a highly skilled and experienced Business Analyst with a strong background in Endur and implementation projects. The ideal candidate will have a deep understanding of business processes, exceptional analytical skills, and a proven track record of successfully implementing Endur solutions. This role requires collaboration with stakeholders, identifying business needs, and ensuring that the Endur solutions meet business objectives.

Key Responsibilities:

1. Endur Expertise:

• Utilize in-depth knowledge of Endur to analyze, design, and implement business solutions.
• Configure and customize Endur to meet specific business requirements.
• Stay updated with the latest Endur features, functionalities, and industry trends.

• Lead and manage Endur implementation projects from inception to completion.
• Develop detailed project plans, timelines, and milestones.
• Coordinate with cross-functional teams to ensure timely delivery of project components.

• Conduct thorough business analysis to understand and document business processes, requirements, and challenges.
• Collaborate with stakeholders to gather and validate requirements.
• Translate business needs into technical specifications and functional requirements.

• Act as a liaison between business users, technical teams, and vendors.
• Facilitate communication and ensure all stakeholders are informed of project status, risks, and issues.
• Conduct regular meetings and presentations to update stakeholders on project progress.

• Design effective Endur solutions that align with business goals.
• Develop and execute test plans to ensure the quality and functionality of implemented solutions.
• Identify and resolve any issues or defects during the testing phase.

• Provide training and support to end-users to ensure successful adoption of Endur solutions.
• Create user manuals, training materials, and documentation.
• Offer ongoing support and troubleshooting assistance post-implementation.

Overview

Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI.

Momos is the Customer Experience Management Platform for multi-location brands. We work with groups such as Shake Shack and Baskin Robbins to power the entire lifecycle and automate everything with AI. Today, we are proud to be trusted by over 5,000 businesses globally. If you love to hustle and want to work for a mission-driven company, we would be thrilled to have you join our team.

Role Overview:

We are seeking a highly motivated and experienced Customer Success Manager to join our dynamic team. In this role, you will be responsible for ensuring our clients receive exceptional support and guidance, driving product adoption, and fostering long-term relationships. Your goal will be to help our clients achieve their business objectives and maximize the value they derive from our solutions.

Key Responsibilities:

Client Interaction:

• Act as the primary point of contact for clients, delivering timely and effective support through various channels (email, chat, and phone).
• Conduct regular check-in meetings, business reviews, and training sessions to ensure alignment, address concerns, and drive adoption and satisfaction.

Product Knowledge:

• Develop an extensive understanding of our software, including its features, functionalities, and setup processes.
• Stay informed about new updates, changes, and releases, and effectively communicate technical information to clients.

Issue Resolution:

• Conduct thorough investigations and troubleshooting to resolve client issues promptly.
• Escalate complex cases to the appropriate internal teams when necessary for efficient issue resolution.

User Support & Guidance:

• Provide comprehensive support and guidance to users across our customer base, ensuring a positive and consultative customer experience.
• Develop and execute comprehensive success plans tailored to each client, outlining objectives, milestones, and strategies for achieving desired outcomes.

Customer Advocacy:

• Serve as an advocate for clients within the organization, championing their needs and feedback to drive product enhancements and improvements.
• Identify opportunities for customers to proactively act as advocates (e.g., testimonials, case studies).

Collaboration:

• Collaborate effectively with internal teams such as Sales, Product, Delivery, and Support to ensure seamless implementation, onboarding, and ongoing support for clients.
• Share feedback and information on local trends, including competitor insights, customer needs, sales, product, and marketing information.

• 3-5 years of proven Customer Success experience, preferably in B2B Software companies.
• Strong aptitude for creative problem-solving and a track record of tackling challenging scenarios.
• Proactive mindset, eager to learn, and committed to continuous professional development.
• Excellent interpersonal skills, maintaining a positive demeanour and outstanding communication abilities.
• Ability to work independently and remotely, managing multiple tasks and priorities with ease.
• Familiarity with CRM software and other relevant tools.
• Passionate about working with customers and dedicated to exceeding their goals.

• Competitive salary and bonus scheme
• Private medical insurance
• Paid time off and flexible working culture
• Opportunities for rapid career advancement
• A dynamic and inclusive company culture
• Access to the latest technology and tools for personal development
• Comprehensive onboarding program for new employees
• Employee recognition programs for outstanding performance
• Participation in industry conferences and events
• A supportive environment that encourages innovation and creativity

Cultural Values

• Mission-driven and fast-paced, entrepreneurial environment
• A collaborative and flat company culture
• Comprehensive private health insurance
• Discretionary trips to our offices across the globe, with global travel medical insurance (when it's safe to travel!)
• Cross-cultural team bonding/networking
• Love Food? Join our Team!

Equal Opportunity

Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.

The team:

At Genetec, we know that hiring, retaining and managing the best talent is a key driver to our collective success. We are looking for a passionate, ambitious, self-motivated, results-driven Channel Account Executive to help us achieve our objectives. 

The role of the Channel Account Executive is to provide support for Genetec partners and help them to execute account management strategies to drive sales and business growth. The Channel Account Executive is based in Singapore and will report to the Country Manager. 

What your day will look like:

• Plan, forecast, manage and deliver consistent long-term profitable channel growth 
• Establish productive, professional relationships with key contacts within channel partner accounts 
• Proactively assess, clarify, and validate partner needs on an ongoing basis 
• Discover and track opportunities, follow up and distribute leads to Channel Partners and Account Executives 
• Identify and coordinate technical training requirements to ensure partner success 
• Host Sales 101 training on Genetec tools and portals 
• Utilize your expertise of the Genetec product portfolio to conduct customer demos 
• Coordinate the quarterly / annual channel business review process 
• Establish internal relationships within the sales team and communicate regularly with Account Executives to ensure top notch customer support through all levels of the organization 
• Update and maintain data in CRM and other applications 
• Acquire, maintain, and report adequate knowledge of product, market and competition 
• Work cross-functionally throughout the organization to deliver on company goals 
• Responsible for Channel recruitment and mapping of solution, strength and industry vertical focus and align with Country Manager on strategic plans 
• To meet country manager sales objectives by building channel sales pipeline, preparing forecasts and budgets, analyzing variances between forecasts and budgets and actual sales and initiating corrective differentiation 
• Be the point of contact between internal team and partners through the entire onboarding process. 
• Conduct regular business planning and review with focused partners, driving field activities from partners to promote business growth. 
• Coordinate with Marketing team to conduct regular workshop and campaigns  
• Collaborate with Regional Sales Managers on leads assignment, overseeing deal progression with partners. 
• Ensure accuracy of channel database and pipeline updates in CRM. 
• Maintain a high level of knowledge on Genetec’s product, roadmaps competition, pricing market share and key product differentiation 
• Stay abreast of the products, applications, technical service, market conditions, competitive activities, advertising and promotional trends by, among other things, reading pertinent literature and consulting with marketing and technical services 

About you:

• Minimum 6 years’ experience, in Security or IT Industry, with VMS, Access Control, or PSIM system 
• Bachelor’s Degree (or equivalent experience), preferably in Business, Marketing, Communication, Engineering or Computer Science 
• Experience in the security or IT industry with ability to maintain contacts at different levels 
• Ability to work in a complex sales environment 
• Ability to establish good relationships and credibility with customers, integrators, consultants 
• Proven sales achievement / track record 
• Excellent communicator either by phone, in writing or face-to-face 
• Strong organizational and time management skills 
• Ability to present information clearly and concisely 
• Attention to detail and process oriented 
• Able to work independently within a team environment 
• IP technology understanding and networking expertise will be considered an asset 

Let's talk perks!

• Opportunity to work for one of the leading IT Security providers 
• Attractive compensation package  
• Regional exposure  
• Travel opportunities  
• Unlimited coffee 

What you will do:

• Consult with clients to understand their business objectives, data assets, and requirements for generative AI applications.

• Win over decision makers at our customers on DataStax as a key component of their generative AI stack.

• Lead with code: demonstrate to AI developers by building demos and providing examples that close deals in the pre-sales phase, and get customers into production with generative AI.

• Elevate other members of the DataStax technical field team through partnering on customer engagements, leading by example, and educating on generative AI best practices.

• Provide ongoing support and guidance to customers throughout the generative AI application lifecycle.

• Stay informed about the latest advancements and best practices in generative AI technology.

Your experience should include

• Solid understanding of generative AI techniques in prompt engineering, agent design, and RAG.

• Proficiency in programming languages commonly used in generative AI development, such as Python and/or Javascript.

• Familiarity with common generative AI frameworks such as Langchain and Llama Index.

• Experience building production AI products. Have worked on multiple ML or AI projects that went into production (does not have to be generative AI).

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

Explore Roles

#LI-Remote

Team Summary

The IPVMC Client Services (CS) Team is currently a team of 10 located across the region covering clients across 5 countries: Indonesia, Philippines, Vietnam, Myanmar and Cambodia. The Global Clients team of 2 are located in Singapore and cover Visa’s Global Clients.

The team is accountable for managing the post-sale and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance.

What a Senior Director, Head of Client Services IPVMC & Global Clients does at Visa?

The Senior Director, Head of Client Services IPVMC & Global Clients is a senior leadership role, reporting to the SVP, Head of AP Client Services, and will lead the team responsible for managing the post-sales and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance across the IPVMC markets and Global Clients.

The Senior Director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. They will define and deploy client service strategies across the different client types including proactive Client Success planning. This will ensure their Client operational goals/success metrics are understood, intended outcomes are met and client readiness activities for upcoming mandates are tracked in Client Success Plans. In addition, a key tenet will be to develop and enhance success metrics for the team they lead to ensure Client satisfaction is not only measured, but is exceeded, using net promoter scores, survey results, OKRs, in person meetings, outreach calls, and other factors to determine accountability and proactive engagements by their team members. 

The Senior Director is accountable for building a high-performing and cohesive team, aligned to the global Client Success strategy, by providing leadership to a team of people leaders and individual contributors. They should do this through coaching, setting strategic direction and applying working knowledge of Visa products, systems, and procedures. They are accountable for personifying the Visa leadership principles while providing guidance to direct reports, cross-functional staff, and senior management to proactively drive Client Success whilst ensuring effective resolution of high-priority issues with potential of significant financial implications.

In this role, you are expected to:

• Lead courageously to inspire the IPVMC & Global Clients CS team, focused on delivering excellent client experience and optimizing our clients’ performance.
• Be a member of, and active participant in, the AP CS Leadership Team and IPVMC & Global Clients Leadership Team.
• Own the expense budget for this group, as well as revenue and sales targets and Objectives/Key Results based on the multi-year Client Success transformation.
• Drive the development and delivery of key strategic initiatives in support of the global Client Success transformation, inspiring and holding team members to account for enacting key changes in support of the future state vision.
• Establish and foster outstanding relationships with executive management team stakeholders from Clients and is adept at independently managing and resolving challenging and complex client escalations by obsessing about clients. 
• Develop and maintain outstanding relationships with key Visa cross-functional stakeholders. Represents the voice of the client on all operational initiatives and issues with key internal partner organizations including CS, Sales, Product, Merchant Sales & Acquiring, Finance, Risk, Legal and Technology.
• Build and maintain highest quality relationships across all key clients, industry participants and regulatory bodies. Establishes thought leadership in domains on payments, operations, innovation and technology. 
• Own the holistic post-sale and operational relationship of the client portfolio, acting as a key ambassador of all Client Services teams by providing the central voice of Client Services to Clients and Sales Account Owners.
• Act, on an ad-hoc and as needed basis, as the central escalation point for managing client escalations concerning major incident/crisis responses.
• Provides thought leadership expertise on the latest global payment processing trends, Visa solutions, and technologies to provide a world class Client experience.
• Manage all CS staff in the IPVMC cluster, some of whom dual report to other CS functions, requiring partnership and coordination with other CS Leads.
• Be available for international travel 40% of the time due to the regional footprint of clients, direct reports and team members.

Why is this important to Visa?

This senior leadership role is an exciting opportunity to be at the forefront of and shape Visa’s Client Success transformation, by leading and developing a high-performing team of Client Success Managers to maximize client benefits realization and value from Visa products via proactive optimization processes.

We’re looking for a Scheme Compliance Technical Specialist to join our team in the Singapore office. This role is a unique opportunity to have an impact on Wise’s mission, grow as a professional, help save millions more people money and work in a disruptive, fast-growing and fun environment.

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking and convenient business solutions.

The Spend Ops team is supporting the Product on building: reliable, convenient and eventually free product to spend anywhere in the world.

This role is a unique opportunity to have an impact on Wise’s mission by contributing to building and supporting operationally sustainable cross-border products and help save millions more people money. 

Job Summary

The Scheme Compliance Technical Specialist is responsible for ensuring the Spend Ops team’s technical and operational compliance with Visa and Mastercard scheme requirements. This role involves monitoring compliance, implementing technical solutions to meet scheme standards, conducting audits, and providing guidance on regulatory requirements specific to payment card industry schemes.

Key Responsibilities

• Regulatory Compliance:

  • Ensure compliance with Visa and Mastercard regulations, including Payment Card Industry Data Security Standards (PCI DSS).

  • Maintain up-to-date knowledge of Visa and Mastercard scheme requirements, regulations, and industry best practices.

  • Contribute to the development and implementation of technical compliance policies and procedures.
     

• Technical Implementation:

  • Work with development teams to ensure that systems and applications meet Visa and Mastercard compliance requirements.

  • Contribute to the implementation of technical controls to comply with scheme standards.

  • Perform regular assessments of systems to identify and mitigate compliance risks.
     

• Audits and Assessments:

  • Contribute to internal audits of technical systems to ensure adherence to Visa and Mastercard compliance standards.

  • Prepare for and facilitate external audits and assessments, ensuring all necessary documentation and processes are in place.

  • Identify and address compliance risks and gaps, providing recommendations for remediation.
     

• Training and Communication:

  • Support the development and delivery of training on Visa and Mastercard compliance requirements.

  • Communicate compliance policies, updates, and changes to relevant stakeholders.

  • Provide technical guidance and support to departments and teams on compliance-related issues.
     

• Reporting and Documentation:

  • Maintain comprehensive records of compliance activities, audits, and assessments related to Visa and Mastercard schemes.

  • Prepare detailed reports on compliance status, issues, and actions taken.

  • Ensure accurate and timely submission of compliance reports to Visa, Mastercard, and other relevant regulatory bodies.
     

• Continuous Improvement:

  • Stay informed about changes in Visa and Mastercard scheme requirements and industry standards.

  • Recommend and implement improvements to compliance programs and technical processes.

  • Collaborate with cross-functional teams to integrate compliance considerations into business operations and system designs.

Overview: 
We are seeking a dynamic and energetic ServiceNow Advisory Solution Consultant with a positive attitude to join our team. The ideal candidate should possess expertise in ServiceNow solutions, with a strong preference for experience in self-hosted or on-premise environments. Knowledge of the Singapore public sector landscape is an added advantage.

Responsibilities:

• Provide expert advisory services on ServiceNow solutions to clients, focusing on understanding their business needs and translating them into effective technical solutions.
• Support product sales as a technical and domain expert of a client-facing sales team
• Guide and mentor customers and partners in adopting ServiceNow capabilities, ensuring they maximize the platform's potential to meet their organizational goals.
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs.
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues.
• Collaborate closely with clients to assess their current processes, identify areas for improvement, and recommend ServiceNow best practices.
• Guide customer/partners about ServiceNow configurations, customizations, and integrations to meet client requirements.
• Conduct workshops, presentations, and demonstrations to showcase ServiceNow capabilities and gather requirements.
• Lead and mentor junior consultants, fostering a collaborative and knowledge-sharing environment within the team.
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

• Engage in daily meetings, take meeting notes, and follow up with cross-functional teams.
• Support partnership conversations, maintain documentation, and facilitate effective communication and relationships with external partners.
• Foster close internal collaboration with the product, marketing, and design teams.
• Track market trends and categorize useful information daily.
• Collect and follow up on project information under guidance.
• Using data driven decisions to Identify high-quality channels and help connect the team with KOLs,PR channels, projects, etc.
• Assist in handling unexpected situations, including communicating with external stakeholders and internal teams, ensuring effective information transfer across different parties.
• Efficiently complete other tasks assigned by the team leader.

• Dealing with external service providers, suppliers and contractors
• Procurement of office & pantry supplies
• Management & maintenance of office environment & equipment
• Provide administrative support to CEO
• Assist in preparation of management accounts for financial reporting & analysis
• Assist in preparation of regulatory quarterly & annual returns with US and local statutory boards
• Clients’ account setup in accordance with Group’s Compliance and Tax Compliance’s guidelines and maintenance of clients’ accounts
• Coordinate with Business Development team on handling clients’ business requests
• Other ad-hoc projects

As a Compliance Officer, you will be part of the Compliance & Risk Department.

Job scope includes the following:

• Work closely with the Head of Compliance, Risk & MLRO, together with members of the local and global compliance team and other internal functions, to ensure that processes, system and controls are in place and reflect applicable Group and local regulatory requirements.
• Keep pace with regulatory changes, perform a gap analysis on new regulations and undertake an assessment of the relevant changes against current policies and procedures.
• Assist with regulatory audits and inspections.
• Undertake risk assessments and periodic reviews in accordance with the Compliance Monitoring Plan.
• Assist with monitoring the effectiveness of the systems, policies and procedures designed to manage compliance risk and proactively assist and make recommendations for improvements to systems, policies and procedure.
• Review of client account opening requests (private clients, companies, institutional clients, financial institutions, external asset managers, introducing brokers) from an AML/CTF standpoint (MAS, FATF, OFAC) including name screening, PEP review, background research etc.
• Undertake periodic and ad hoc name screening, review hits and clear alerts.
• Proactively identify gaps, highlight any potential concerns/risks, recommend remediation actions and share best practices to enhance existing policies and processes.
• Preparation of internal training material on compliance-related topics.
• Participation in ad hoc local/Group compliance and regulatory projects.
• Provide compliance advice and support to the Front line sales team and Management.
• Perform any other duties as may be assigned by the Company from time to time.

OVERVIEW

The Senior News Desk Producer will be responsible for securing first or exclusive interviews with news makers and market movers. You will play a key role in building and strengthening media relations with key institutions in global financial markets and international business community, with a focus on Asia Pacific. You will also work with Supervising producers and producers in the newsroom in developing program segments and assignments based on CNBC’s editorial priorities. You will also assist the Head of the News Desk in managing the daily operations of the desk and grow the next generation of journalists.

KEY RESPONSIBILITIES

• Secure first or exclusive high-profile interviews with news makers and market mover.
• Build and strengthen relationships with key players in global economy, such as governments, corporates, multilateral institutions, investors and think tanks, etc.
• Work together with senior members of the newsroom in planning and executing outside-broadcast assignments in Singapore and overseas.
• Nurture junior journalists in the newsroom and assist Head of the News Desk in creating an inclusive and equal environment for the team.

We are seeking a dynamic and motivated Sales Operations Intern to join our team. This internship provides a unique opportunity to gain hands-on experience in the world of sales operations within a fast-paced and innovative company.
The Sales Operations Intern will work closely with Regional Head of Artists and Labels Success, SEA/AUNZ/JP, to support various initiatives aimed at improving efficiency, optimizing processes, and enhancing overall sales performance.

1) Collaboration with Regional Head:

• Report and work closely with the Regional Head of Artists and Labels Success, SEA/AUNZ/JAPAN, who will serve as your mentor.

• Engage in collaborative projects with the Data Analytics APAC Manager to contribute to various initiatives.

2) Data Analysis and Reporting:

• Assist in gathering sales data to identify trends and opportunities.
• Generate regular reports on key sales metrics and performance indicators.
• Ensure accurate and up-to-date data entry, lead & opportunity tracking within Salesforce.

3) Sales Support:

• Assist Regional Head of Artists and Labels Success in the creation of sales presentations, and other supporting materials.

• Support the sales team to address inquiries and provide necessary information.

4) Cross-Functional Collaboration:

• Collaborate with other departments, including Go-To-Market, Learning and Development, and more, to ensure alignment of goals and processes.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

About the job

You will support the Goods Flow Team Manager to coordinate and optimise goods flow operations in the store. This will result in agreed product availability for IKEA customers and the correct quality of the goods flow process in the store at the lowest possible cost.

Your assignment

• You will contribute and make recommendations with relevant goods flow input and feedback to the store business plan and logistics action plan.
• You will implement the agreed logistics actions stated by the store business plan into the goods flow process, track and monitor the assigned KPIs.
• You shall influence positively the quality of products, merchandising and customer shopping experience in the floor.
• You create optimal availability by taking care of the sales space management process in full serve.
• You will ensure efficient daily goods flow operations accordingly to the Global Service Protocol and secure that the work of good flow team complies with the IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and environment.

Your profile

• You have at least 3 years of experience working in a retail and or logistics role.
• You are a problem solver with strong organization and time management skills.
• You are a strong team player with good communication and interpersonal skills.
• You are PC literate and physically fit as the work involves physical work in a warehouse and able to commit on shift work, weekends and public holiday.
• You are able to commit to working on rotating shifts including on weekends and public holidays.
• Your early shift may start at 0600 hours and late shift may end at 0000 hours.

Primary Objectives;

• Assist the Unit Head in managing day to day operations of Financial Team.
• Support the implementation of bank’s projects and initiatives in the area of Financial Team.
• Provide cross support to other units within Channel Operations as and when required.
• Running day to day operations of Financial Team.

Key Responsibilities;

• Assist the Unit Head to supervise and manage the daily BAU of Financial Team.
• Perform Maker and/or Checker role for the processing of financial transactions.
• Ensure financial transactions are processed within agreed SLAs, KRIs and/or KPIs.
• Participate in regulatory/ business enablement/ process improvement projects, including providing requirements, UAT testing and implementation.
• Train and mentor junior and new hires in the team.
• Provide cross support to other units within Channel Operations as and when required

Responsibilities: Provide administrative support to the Claims Team

• Ensure all incoming claims are correctly and timely captured, reflected and filed in the systems
• Sending acknowledgement (email) to the concerned parties who send the claims
• Issue invoices and re-billing of costs to counter-parties
• Send periodic reminders to counter-parties to help with recoveries
• Send weekly payment lists to the matrix desks for approval and process payables in a timely manner
• Generate reports for the team
• Recognizing and alerting the analysts and team leader of dubious and problematic claims
• Perform other admin and miscellaneous duties as assigned by team leader/manager.