Total 27,776 Others/Any job vacancies in novotel living singapore orchard

Job highlights:

-Monday-Friday (Office Hours)

-Outings, fun travelling & food exploring session

-Bonded & Reliable Environment

-Obtaining valuable guidance not comparable to money

-Exchanging your hard work with efforts

-Strong leadership & management to tank your back (More than 15 years of experience)

Your Duties:

-Conducting interviews & sort through applicants

-Looking through resume & Identifying hiring needs

-Designing different materials & other admin duties

-Other adhoc duties assigned

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to wa.me/6582888509 | [email protected]

- Name

- Residential address

- Copy of your resume

- Commitment period

04C3537

R2197936

EA License No: 04C3537

Central Locations, CBD Areas

Up to $2.5k

Mon-Fri, Office Hours Only

Benefits

• Get to pickup skill-set within the bank sector, gain experience and boost resume here
• Inclusive workplace culture and opportunities to further employee development
• Training fully provided, mentorship experiences
• Excellent Career Exposure within the sector
• Pleasant management, workplace culture and supportive team members & superiors

Tasks & responsibilities

• Scanning of EWF documents, EOD reconciliations and handle daily documents of private clients
• Handle batch trade related documents, forms and account opening details of corporate clients
• Preparation of documents and courier requests
• Ordering of stationery, general filing and archival of documents in bulks
• Assist with other adhoc assigned

Qualifications & experience

• Minimum Diploma in any discipline

Send your resume or application with “AdminPrivate" [email protected] today to apply with us!

EA License No: 04C3537
EA Personnel No: R23117142
EA Personnel Name: Estele Chai

Key Accountabilities

In this Strategic Leadership role, you will be responsible for the development of the SAI business at APAC level operating as Brand Manager, driving profitable revenue growth, representing VOC and creating awareness of all your portfolio internally and externally. You are an individual contributor working closely with the SAI market leaders, regional Practice Area leaders and support local sales team (Specialty Sellers/SS) in your respective Vertical with strong collaboration with multiple areas like PL, Delivery, Sales Enablement, Marketing, etc.

Core Responsibilities

Profitable revenue growth

• Own overall Regional Practice Area revenue and cost OP, driving long term profitable growth.
• Understand portfolio profitability and improve Practice Area profit profile via product mix.
• Craft regional client engagement plans alongside SS and ADs for target client activation at HQ, regional and local level.
• Serve as senior leader on Regional/Local RFI/RFP engagements working across SA&I and NielsenIQ for a unified response and representing the Practice Area and its tools.
• Involve in proposal development and E2E sales process in partnership with SS, Sales Enablement and Delivery.
• Regionally adjust and collaborate in the Go to Market plan, partnering with regional commercial leader, sales enablement, product marketing, global SMEs and training teams in the creation of Sales Plays, Sales campaign calendar & content, Commercial Decks, Proposal Decks, Demo Scripts, training plans, pitch perfect certifications, etc..
• Own regional sales SME communities including all regional leaders and local SMEs to share BDPs, White Space opportunity frameworks, etc. with a regular cadence. Build valuable routines across the team to keep high engagement levels and collaboration across teams. Actively participate in global SME sales communities. Explore alternative use cases that could be served with existing product capabilities to capture new revenue opportunities in existing clients or new verticals.
• Collaborate with SS and Delivery to create standard SOW documentation.

Voice of client

• Partner with Global SME team to give input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate with Client Advisory Boards and Internal Advisory Board to capture needs and get early feedback on our mid / long term product roadmaps.
• Collaborate with PL and sales transformation team on rate cards that reflect pricing strategy / positioning vs competition and enable internal profit targets. Evaluate potential partners that can help us drive incremental revenue complementing our offering or covering areas we are not investing in.

Product positioning and awareness

• Clearly and convincingly articulate Practice Area offerings and unique value proposition, matching them with relevant client business challenges/KPIs. Adapt Practice Area sales framework to each Region linked to use cases relevant to specific target buyer personas.
• Regionally adjust buyer personas profile and objection handling playbook. Generate buyer personas database at Regional level to activate with GTM plan.
• Facilitate the creation of client case studies to support product positioning.
• Lead or support T2T client meetings concerning Practice Area (regional level)
• Regionally adjust and implement the global sales strategy for Practice Area / Product strategy in partnership with product marketing
• Maintain broader Practice Area product/technical knowledge across all SAI tools.  Lead Regional Bootcamps.

Qualifications

• Expert in CPG / new vertical Sales, Innovation, Concept, Product and Forecast in several regions
• Proven Leader of high performing teams
• Bachelor's Degree required, Master’s preferred
• Knowledge in sales processes in CPG / new vertical companies, customers, modern and traditional market
• Good knowledge of NielsenIQ products, services and data preferred
• Expertise in (application of) one of NielsenIQ solutions is a plus
• Strong analytical skills
• Proven sales acumen

Skillsets

• Strong sense of urgency and accountability to drive client outcomes
• Proven experience in leading a team, managing people, and developing talent
• Experience in driving organizational transformation
• Able to work collaboratively with internal & external teams
• Capable to maintain positive client relationships in complex situations & resolve client issues
• Strong logic, deductive reasoning, problem-solving, and critical thinking skills
• Skilled & polished communicator, including client presentations / events
• Strategic thinking and vison
• Understanding of dependencies across areas
• Strong project management skills and ability to manage multiple priorities
• High say-do ratio

Job Description

• Assist in the automation and testing of CI/CD pipelines to streamline software delivery processes.
• Participate in the implementation of scalable and resilient infrastructure solutions.
• Contribute to the development of tools, and scripts to automate tasks and improve efficiency.
• Support the monitoring and troubleshooting of production systems to ensure reliability and performance.
• Document processes, procedures, and configurations to facilitate knowledge sharing and maintainability.

Requirements

• Undergraduate/Graduate (Degree) majoring in Computer Science, Information Systems, or equivalent
• Familiarity with version control systems (e.g., Git)
• Knowledge of scripting languages such as Bash, Python, or Ruby.
• Basic understanding of Linux/Unix environments, Terraform, AWS SAM, and command-line tools.
• Familiarity with databases (e.g. SQL, DynamoDB)
• Interest in cloud computing (AWS, Azure)

Jobs Responsibilities

• Sales & Administration documentations.
• Prepare shipping and banking documents
• Liaise with shipping companies, banks, customers and vendors on all shipping and banking documentations

Job Requirements

• Min. 3-5 years of experience in International commodity trading environment
• Experience in SAP ERP system preferred

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

MAJOR DUTIES & RESPONSIBILITIES

• To conduct analysis to identify trends, patterns, and insights through healthcare data, to drive value-based care initiatives

• To collaborate with healthcare professionals and IT teams to translate requirements into measurements and into insightful dashboards

• To partner key stakeholders to translate company's priorities and performance indicators into effective action plans

• To perform a periodic review of key performance indicators and to take pre-emptive action with relevant stakeholders

• To present routine reports and updates to stakeholders

• To support and facilitate the formulation of strategic workplan for Clinical transformation

• To do project management and align Clinical transformation’s work plans

Job requirements :

• A bachelor’s degree from a recognized university.

• Proven track record of using Tableau for visualization and analysis, along with a strong understanding of data management and interpretation to drive impactful decision making

• Relevant experience in Project Management, Data Analytics and/or proficiency in programming language such as Python and/or R and visualization tools such as Tableau.

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Responsibilities:

• Collect, clean, and analyze large datasets from various sources including booking systems, cargo flow modules, management reporting and customer databases
• Develop and maintain data models, dashboards, and reports to visualize key performance indicators (KPIs) for various trade teams to make informed decisions
• Assist with the implementation of eCommerce projects and optimization of corporate systems, data and tools to enhance department productivity
• Identify patterns, trends, and anomalies in shipping data to optimize cargo selections, routing management, and inventory management
• Collaborate with cross-functional teams including, finance, logistics and operations to implement data-driven solutions and process improvements
• Steer improvement mindset and adoption of new technologies & processes
• Present findings and actionable recommendations to stakeholders through clear and concise reports and presentations

Job Requirements

• Bachelor's degree in Maritime, Data Science, Statistics or equivalent with at leats 1-2 years of experiences is advantageous
• Possess excellent data management, spreadsheet, and presentation skills.
• Knowledge in Tableau, Power BI preferred

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.

Chloe Tan Hui Lin
CEI Registration No.: R1765524
Email: [email protected]
Recruit Express Pte Ltd
EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description

As a Personal Trainer, you will need to have a deep interest and passion in helping others achieve their training goals in the most effective and scientific way. You will provide professional guidance, support and be the pillar of strength for our clients as they make their journey to enhance their lives through improved fitness. A typical Personal Trainers’ day to day responsibilities at 247 Fitness includes:

• Orientating our members to our clubs
• Conducting fitness assessments for members at our clubs
• Developing personalized training programs based on needs of our clients
• Delivering personalized 1 on 1 personal training sessions for clients
• Conducting ad hoc small group training sessions for clients

Job Requirements

• At least 2 year of relevant work experience and industry specific training preferred
• Possess a recognized Personal Training Certification (i.e. NCSF, ACE, NASM)
• First Aid/CPR + AED Certified will be advantageous
• Avid sportsperson, good communicator and role model
• Good critical thinking skills, motivating, willingness to learn and able to adapt

Remuneration and Benefits

• Leads given to you
• Attractive work environment

We regret to inform that only shortlisted candidates will be contacted.

JD

· Manage PO and SO: including releasing orders, liaise with Supplier /Contract Manufacturer on order commit/delivery, reschedule/cancellation, rebalancing, shutgate, buyahead and critical parts.

All commits and changes needs to be updated in SAP accordingly

· Check the new orders & hub orders & hub pulls transmitted by the Contract Manufacturer daily via a report downloaded from the system or email communication

· Create and complete in SAP. The information is provided by Client in a form of a data matrix in an excel spreadsheet.

· Coordinate with GCM/Supplier/Contract Manufacturer in resolving pricing and shipment discrepancy [if any]

· Perform order book reconciliation and send email to Supplier & Contract Manufacturer and post to BOX

· Perform price refresh for purchase order on monthly basis

· Buy/Sell Part number set up in SSA tool and SAP MDT

· Verify & update the sales order sell price in the system before forwarding shipment documents to logistics for processing

· Update the Dates of Supplies in the shipment documents to Logistics for processing

· Liaise with Freight Forwarders to arrange shipment delivery from Suppliers to Customers

· Maintain accurate and auditable records/database/documentation in centralize file

· Reports: Generate and publish all Operations [KPI] and Inventory reports into BOX (List of reports : WMS, Inventory, Uncommit, Handsfree, FBL1, Shutgate, GR/IR mismatch, shipment, DCF, GAP, OTD, OTA, measurement review report, price change report)

· Any other tasks requested by manager

· 90% of the orders are automated, 10% are manual orders (for fully manual, completion of order is about 10min, if partially manual, completion is 5min)

Perform analysis on business flows, identify areas of improvement and opportunities to optimize yield by leveraging on data analytics.

You will play a crucial role in enhancing our operational efficiency, identifying trends, and providing actionable insights for trade teams.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Reports to the team lead and Contact Centre Manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Other Information

• Able to commit any shift (rotational), 5 days in a week
• 1-year exp in Customer Service / Call Centre will be added advantages
• Possess excellent customer service, communication and interpersonal skills
• 1 year contract renewable / Convertible
• Great Resume Booster!
• Fast hiring!

For quick response, applicants who express interest in this job advertisement, you may email to [email protected]

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

We wish you all the best in your career search.

Ong Hui Shan (Gwen)
Registration Number: R1767800
EA License No: 04C3537

Jobs Responsibilities

• Prepare underwriting / renewal information
• Ensure that sanction checks are conducted
• Update and maintain the records, schedules, statistics, etc
• Stay current on market conditions and to share findings and updates with all members of the team as appropriate
• Maintain service standards by timely response to internal team requests in addition to meeting deadlines

Job Requirements

• Prior 1-2 years of experience in insurance industry preferred
• CGI certified will be advantageous

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Key Responsibilities

● Frontline IT Support: Act as the initial point of contact for all IT-related inquiries, handling support requests through phone, email, and ticketing systems.

● Problem Identification and Resolution: Perform troubleshooting for a variety of IT issues, including:

○ Hardware: Laptops, PCs, mobile devices, printers, headsets, desk phones, and conference speakers (e.g., Jabra, Poly).

○ Software/Applications:

■ Security tools (e.g., Zscaler, CrowdStrike)

■ Windows OS (Windows 10/11) and Microsoft 365

■ Finance applications (e.g., SAP client)

■ Printer software (internal and remote setups)

■ Productivity tools (e.g., Thinkcell, S&P CIQ, Quantiwise)

■ Communication and web conferencing products (e.g., Teams, Zoom)

■ VMWare VDI environment

● Service Requests: Handle service requests, including:

○ Triage issues and escalate when necessary

○ Open and manage cases with external vendors, such as Microsoft Engineers

○ Ensure timely follow-up and updates to users, maintaining a response time SLA of 15 minutes

● User Account Management: Address account-related issues (e.g., login issues, password resets, password expiry) and ensure timely resolution.

● Software Maintenance: Maintain, update, and patch software to ensure applications remain functional and up-to-date.

● Documentation: Develop and update user manuals, instructional documents, and guidelines for end-users.

● IT Asset Management: Track, update, and report on IT assets for audit and budget purposes.

Skills and Requirements:

● Strong Communication Skills: Excellent spoken and written proficiency in English, with clear, customer-oriented communication.

● Customer-Focused Attitude: Demonstrates a service-oriented approach, with patience and attentiveness to user needs.

● Technical Proficiency: Solid understanding of computer systems, basic networking, mobile devices, remote support tools, and web conferencing products.

● Experience: Proven experience in a help desk or technical support role, preferably in a finance industry environment.

● Sense of Urgency and Ownership: Proactively takes ownership of incoming requests, striving for first-time resolution and high user satisfaction.

● Adaptability: Willingness to work on a shift rotation and adapt to changing support needs.

Assist in picking and packing of medications and prescriptions

Requirements:

• Min GCE ‘O’/‘N’/‘A’ Levels/Diploma/NITEC in any discipline
• Able to start IMMEDIATELY or on short notice
• Possesses good interpersonal communication skills

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

JOB SUMMARY

To assist in the supervision of the Kitchen staff; to ensure food preparation is done according to Marriott standards of food quality, presentation and sanitation.

DUTIES AND RESPONSIBILITIES

1. Guide and show the junior in the pastry production, coffee break, buffet set up and function set up.
2. Making sure all daily functions, seminar coffee break are in time (half an hour before the function time.
3. Control all the pastry and bakery order stocks.
4. Attend BEO meeting if Pastry Chef off duty.
5. Check all buffet set up in café are done correctly (name tags, clean standard decoration on cake) daily in breakfast, hi-tea, lunch and dinner.
6. Room service room amenity.
7. Check on all a la carte stock, available, fresh, date and labelled.
8. Work closely with Pastry Chef on the 39 points checklist.
9. Check on goods send in by outside supplier, make sure goods are acceptable (Quality Control)
10. Contribute new ideas or try out new recipes on cakes, desserts and show pieces together with the Pastry Chef.
11. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• At least 1 year of experience in similar capacity
• Able to work in a fast-paced environment
• Able to multi tasked and committed to the quality of food served
• Excellent working attitude and willing to constantly grow his/her skills

Responsibilities:

• Maintenance of machines and equipment
• Maintenance of tools, jigs and fixture. Requisition of duplicate tools and scrap of obsolete tools
• Support machine installation, trial run, troubleshooting and repair of machines and equipment
• Support validation in sample preparation, trial run, data collection and testing
• Assist engineer in samples preparation, testing and data collection
• Update work instructions and document records for maintenance and production work
• Administration work (raise requisition forms in purchase, shipping, etc)
• Co-ordinate with suppliers, internal department for maintenance and calibration tasks
• Conduct internal on-the-job training for production operatives
• Participate in audits by internal and external bodies
• Other tasks assigned

Requirements:

Minimum Nitec in mechanical technology/mechanical or manufacturing engineering

2-3 years of relevant work experience

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Key Responsibilities:

• Source candidates through various channels, including job boards
• Conduct interviews and assess candidate qualifications.
• Collaborate with hiring managers to create job descriptions and define candidate profiles.
• Maintain accurate records of candidates and recruitment metrics.
• Build and maintain relationships with candidates and hiring managers.
• Stay updated on industry trends and best practices in talent acquisition.

Qualifications:

• Diploma/Degree holder in any field
• Keen interest in Talent Aquisition HR
• 1 to 1 mentorship

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Overview

To assist all cooks to provide consistent quality of food and services to internal and external customers, by adhering to all Marriott Standards and Policies and Singapore Marriott Hotel standards of excellence.

Duties and Responsibilities

1. Be on time to report to work.
2. Prepare all food according to recipe cards and follow the standard of food to reach a standard of excellence.
3. Instruction has to be followed at all times.
4. To work in a safe manner at all times, to eliminate accidents.
5. To enforce our policy, “Clean As you go”.
6. Daily cleaning of kitchen equipment in work area.
7. Daily check and cleaning of walking fridge.
8. Daily covering, rotating and dating of all food items.
9. Co-operation and team work at all times.
10. Perform all other reasonable tasks as requested by Management.
11. Will sign acceptance of tools – uniforms and knives etc. and will pay back to the company any money for loss or damage of said tools.
12. If any employee is sick, he will immediately contact his immediate supervisor or Executive Chef and will collect a sick note before returning to work.

Job Requirements

• At least 5 years of experience in similar capacity
• Able to work in a fast-paced environment
• Able to multi tasked and committed to the quality of food served
• Excellent working attitude and willing to constantly grow his/her skills

Schedule: Flexible

Location: West

You will be responsible for :

• Providing safe, efficient and timely distribution (dispensing) of drugs, review and deliver drug therapy to achieve optimal pharmacotherapy outcome for the patient
• Providing pharmacy and clinical services to ensure medication use process is optimized for positive outcomes
• Assisting in the operations of a pharmacy section to meet standards and targets set by department

Requirements

• Full registration with Singapore Pharmacy Council
• Bachelor Degree / Masters in Pharmacy
• Minimum 1 year of experience
• Able to work in a fast-paced environment
• Flexible hours can be considered to fit your schedule (Office hours OR Evening Hours from 6.30pm-7pm onwards)

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

• Issuance of new Marine business, renewal and endorsement documents
• Maintain service standards to customers by ensuring the accuracy of Marine policy documentation
• Manage Marine policy documentation and related administrative duties
• Assist to answer email and phone enquiries from customer care, intermediaries, and internal stakeholders
• Initiate and support system enhancements and User Acceptance Testing to improve efficiency and effectiveness of the department's work processes
• Undertake any other duties as may be assigned

Requirements

• Diploma/Degree in any relevant fields
• Proficient in MS Office
• At least 1-3 Year(s) of working experience in the related field

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

JD :
- Promote and manage staff facilities, for example, Staff Lounge, Gym and other staff recreational facilities
- Support the team to drive Employee Engagement programmes including employee engagement survey, pulse survey, action and improvement plans.
- Support the team in Employee Engagement Events
- Keen on running events, comfortable with coordination leading up to events (liaising with fellow staff, vendors, creation of EDM/social media) and actual event day activities
- Work in close collaboration and partnership with management and line departments to achieve short-term and long-terms goals and objectives.
- Administer and execute HR functions and processes
- Provide administrative support
- Support in events such as staff wellness, process/work improvement review projects etc

Requirement
- Min Diploma in any Discipline
- Keen in HR/Event Management role

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Company Overview:

BIPO: Shaping the Future of HR with Innovation and Global Reach

At BIPO, we are a global leader in HR services, offering innovative solutions that empower businesses to streamline and scale their operations effortlessly. Our award-winning cloud-based Human Resource Management System (HRMS) revolutionizes HR processes, making them simpler, more efficient, and cost-effective. By staying at the forefront of digital transformation, we help companies remain agile in a rapidly changing world.

Our comprehensive suite of services—including Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, and Flexible Employee Management—are designed to modernize HR functions, allowing businesses to focus on growth while we manage their HR complexities.

Why Join BIPO?

What sets BIPO apart is our dynamic, fast-paced culture where innovation thrives. We foster a work environment that values collaboration, creativity, and adaptability. Joining BIPO means being part of a global team that’s passionate about pushing boundaries and shaping the future of HR. Our diverse workforce spans over 40 countries, and our APAC headquarters in Singapore, along with R&D centers in Singapore, Shanghai, Indonesia, and Malaysia, serve as the driving force behind our growth and innovation.

Since our founding in 2004, BIPO has cultivated a vast global network, delivering cutting-edge HR solutions across more than 40 countries. As we continue to grow and innovate, we’re seeking talented, ambitious individuals to join us on this exciting journey. At BIPO, you’ll have the opportunity to make a real impact, work with forward-thinking professionals, and help shape the future of HR. The possibilities are limitless—discover how you can grow with BIPO and be part of our global success story!

Key Responsibilities:

· Manage and provide daily operational support on HRMS systems hosted in AWS, Aliyun or any other cloud provider, the support scope is program update, issue troubleshooting, server maintenance/upgrades/patching, etc

· Support business team respond to client IT questions (join client meetings, complete IT questionnaires).

· Security operation support for internal and external infrastructure and application requirements, such as ISO27001, SOC, etc. Ensure BIPO Singapore IT operations compliance to applicable information security and data protection standards and BIPO IT Policy and Procedures.

· Manage and support the desktop support person in Singapore.

· Manage BIPO Singapore IT assets, IT infrastructure and IT support for BIPO Singapore.

· Perform IT operational activities/tasks and lead IT projects as assigned. Participate in respond to incidents (IT security/IT Infra).

Requirements:

· Diploma or bachelor’s degree in information technology or equivalent field of study

· Minimally 3 years management experience for IT infrastructure team.

· Minimum 3 years of relevant work experience, with hands-on operational and governance experience in AWS or Aliyun infrastructure, possess AWS certifications, preferably professional certifications (Solution Architect).

· Strong technique knowledge for security operation.

· Working knowledge for sever, network, database, storage and other key infrastructure areas

· Possess good problem-solving skillset, resourceful, well-organized, efficient and detail oriented

· Be contactable for after-office production support issues if needed

· Occasional oversea travel to other regional BIPO offices if required

·Strong command of the Chinese language is required to effectively communicate with Mandarin-speaking stakeholders

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Location is at Kent Ridge

Mon - Fri 830am-6pm

• Foster and manage relationships and communications between users and procurement
• Perform procurement planning with departments
• Provide regular reporting of procurement performance and spend analysis
• Develop a sound supplier network, manage supplier relationships and contracts
• Analyse and identify potential consolidation opportunities under strategic buys to optimise procurement efficiencies
• Provide end-to-end support and guide users on procurement policy, procedures and system
• Perform sourcing for General Goods and Services (GGS) category.
• Administer quotation and tender processes and review procurement documents,
• Participate in the evaluation of bids and conduct negotiations to ensure value for money, prepare recommendation reports, and facilitate the approval and award of bids in consultation with users
• Perform procurement transactions timely
• Identify opportunities to streamline procurement processes and improvements

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)