Total 504,753 Others/Any job vacancies in singapore

Location : Boon Lay

• Assist HRBP with HR administrative tasks.
• Manage onboarding and offboarding processes.
• Update HR databases and compile reports.
• Handle reclassification and financial matters.
• Advise on HR policies, employment laws, and procedures.
• Coordinate with Shared Services and recruitment agencies.
• Manage staff contracts, renewals, and appointments.
• Work with managers on manpower budgeting and funding.
• Prepare reports for billing and audits.
• Handle general administrative duties.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Responsibilities

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set
• Maintain a positive and helpful approach in interactions with all customers
• Other ad hoc duties as assigned by Supervisor

Requirements:

• Minimum A levels/Diploma
• Prior experiences in call centre is highly preferred or customer service experiences
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Requirement:
• Have Call centre exp/ Customer Service or Have order processing exp
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Software Engineer (Java)

Working Location: Central
Working Hours: Office working hours / Hybrid working arrangement

Salary Package: Up to $7,200 + AWS + Variable Bonus

Are you a talented Java developer eager to tackle complex business applications and system integrations? Join our dynamic team where you’ll play a crucial role in developing, testing, and maintaining essential software solutions. We’re looking for someone who thrives in a collaborative environment and is committed to best practices throughout the software development lifecycle.

Key Responsibilities:

• Software Development: Design, develop, test, and maintain business applications and systems integrations critical for operational success.
• Lifecycle Management: Apply best practices in all phases of the software development process to deliver high-quality solutions.
• Collaborative Planning: Work alongside software engineers, business analysts, and architects to crea1te robust and scalable applications.
• Code Review: Participate in peer-reviews to ensure quality and effectiveness in solution designs and code.
• Deployment & Support: Deploy systems to production environments and provide ongoing post-implementation support, addressing any issues that arise.
• Troubleshooting: Analyze and resolve technical problems, and provide maintenance support by investigating and fixing issues as needed.
• System Optimization: Understand and enhance the inter-dependencies between applications, systems, and databases to boost overall efficiency.

What We’re Looking For:

• Java Expertise: Strong proficiency in Java and related technologies.
• Web Skills: Experience with front-end technologies such as HTML5, CSS, JavaScript, jQuery, and Ajax.
• Framework Familiarity: Knowledge of Spring Framework, including its security, MVC, and cloud integration components.
• API Understanding: Experience with RESTful APIs and SOAP/Web Services.
• Database Skills: Proficiency in SQL and databases such as Oracle, MySQL, and PL/SQL.
• Messaging Systems: Exposure to messaging technologies like RabbitMQ, ActiveMQ, or JMS is advantageous.
• Testing Experience: Familiarity with unit testing tools, such as JUnit and Spring Test.
• Version Control & CI/CD: Proficiency with Git and CI/CD tools like Jenkins and Jira.

Nice-to-Have Skills:

• Cloud Experience: Experience with cloud solutions and Amazon Web Services (AWS).
• Database Proficiency: Advanced skills in MySQL.
• Containerization: Knowledge of Kubernetes.
• Big Data Technologies: Familiarity with Kafka, Hadoop, Spark, or Elasticsearch.
• Front-End Development: Experience with Bootstrap and ReactJS.

If you’re passionate about Java development and looking to make an impact in a supportive and innovative environment, we’d love to hear from you!

"By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Patient Support:

• Respond to calls and assist patients with appointment scheduling, rescheduling, and cancellations.
• Provide accurate information about clinic services, operating hours, and locations.
• Address patient inquiries or redirect them to the appropriate departments as needed
• Other Adhoc duties from direct supervisors

Working Hours: 5.25 Days (Alt Saturdays), Office Hours

Rate: $10/h

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

About Company:
Our client was established in Singapore in 2000. Manufactures and packs powdered beverages, food capsules and tea products. The company is a recipient of the Gold Award in 2018 in AVA’s Food Safety Excellence Awards for achieving Grade ‘A’ for 15 consecutive years.

Job Description:
- Operating machines
- Ensure the quality of products is up to standard
- Filling up relevant forms
- Simple housekeeping duty to keep the workstation clean
- Other duties as assigned

Job Requirements:
- Ability to follow simple work instructions.
- Proficient in basic English.
- Capable of lifting 15–20kg with a partner.
- Normal color vision required for tasks involving color identification.
- Willingness to work overtime and weekends when necessary.

Compensation:
- Working Hour: Monday - Thursday (8:00am-5:30pm), Friday (8:00am-5:00pm)
- Overtime Pay

Responsibilities

• Logistics for the meetings are well coordinated and materials are disseminated accurately on a timely basis

• Collaborate with the senior leadership to develop and refine strategic plans for the four key transformations.

• Conduct research and analysis to identify best practices and innovative approaches in each transformation area, where necessary.

• Work with workgroup leads to establish and oversee cross-functional workgroups for each transformation area.

• Define clear roles, responsibilities, and expectations for workgroup members.

• Facilitate productive discussions and decision-making processes within workgroups.

• Ensure the development of comprehensive roadmaps and action plans for transformation initiative.

• Work with workgroups and ensure the setting of SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives for the transformation initiatives.

• Develop key performance indicators (KPIs) to measure progress and success.

• Ensure targets are reasonable, achievable, and aligned with overall organizational objectives.

• Coordinate and oversee for the smooth implementation of transformation initiatives.

• Identify and mitigate potential risks and challenges to implementation.

• Regularly report on progress, challenges, and successes to reporting officer.

• Develop and execute comprehensive change management strategies for transformation initiative.

• Conduct focus group discussions and engagement sessions to gather feedback and insights from employees at all levels by phrases.

• Analyze feedback and develop action plans to address concerns and improve implementation.

• Track and ensure closure of open matters and action items identified during engagement sessions.

• Organize and lead campaigns to improve organizational culture and drive adoption of new initiatives.

• Build and maintain strong relationships with key stakeholders across the organization.

• Communicate transformation goals, progress, and impact to various audiences effectively.

• Collaborate with internal communications teams to develop and disseminate transformation-related messages.

• Regularly assess the effectiveness of transformation initiatives and recommend improvements.

• Stay informed about industry trends and best practices in organizational transformation.

• Identify opportunities for innovation and process improvement within the transformation initiatives, if any.

• Schedule of meetings

• Collate meeting agenda

• Facilitate meetings

• Follow up on matters of arising

• Administrative support for committee

• Perform other assigned task by reporting officer.

Requirements

• Degree from a recognised institution, MBA/MHA will be advantageous.

• Minimum 2 years of administrative experience working in large organizations, particularly in secretariat and project coordination works.

• Project management experience

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Our Art Studio is hiring - work locations PLQ Mall and Star Vista.

We conduct art classes for all ages and retail of art materials.

We are looking for sales staff:
One permanent part time (2-3 days a week)
Those looking for short term jobs need not apply.

Candidate must be comfortable doing sales, speaking with customers.

Job description

- Market/Sell our classes to customers

- Cashiering duties

- Maintain inventory list

- Manage/pack online orders

- Keep the studio/store clean and tidy

- Scheduling of art classes

Requirements

- Friendly and able to speak/communicate with customers

- Able to multi-task

Interested candidates please send your CV with below information:

- Personal details

- Educational qualifications

- Prior work experience, if any

- Date able to start

We regret only shortlisted candidates will be contacted.

Requirement :

- Can commit 3 months minimally

- Can work 3 -4 days per week as per roster ( means can’t choose)

Salary : $12/hr

Working Days : 4-5 days as per roster, must be able to work through weekends

Timing : 10am to 4pm / 4pm to 10pm / 10am to 10pm (subjected to changes)

Working hours : Float Around 3 Location

• 313 Somerset

• Raffles City

• Bugis

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Experience in both client-side and agency-side roles in a specialist insights capacity
• Proven ability to influence & manage internal and external stakeholders
• Compelling storytelling skills to drive insights to action

About the Opportunity

As the Insights Manager – Advanced Nutrition, you will play a critical role in delivering consumer & customer insight led demand choices & de-risking winning sales and marketing activation across Anlene and Anmum brands.

You will be responsible for shaping consumer & customer category/brand growth drivers and insights that create a clear path to demand and delivering the strategic insight roadmap that solves for key insight gaps for Fonterra to win in consumer brands. Above all else, you will consistently bring the voice of the consumer & customer to the forefront of every decision to drive sustainable behaviour change.

Role Accountabilities

Strategic Insights & Innovation:

• Deliver deep consumer, category, country, channel, and competitive insights into global category, brand, and channel plans.
• Identify key growth drivers and innovation platforms to scale growth across brands, channels, and countries.
• Collaborate with Innovation teams to intersect consumer, market, and scientific/technological signals of change to fuel innovative ideas.

Strategic Insight Roadmap:

• Build and deliver a pipeline of priority insight projects addressing key need gaps.
• Ensure effective storytelling through debriefs and workshops to drive actionability.
• Drive the application of insights across both central and market teams.

Consumer/Customer Closeness:

• Support the ongoing qualitative capture of consumer and customer empathy insights for the advanced dairy portfolio.
• Share the heartbeat of consumers and customers with stakeholders to provide clarity on core customer jobs to be done.
• Collaborate with central and in-market teams to translate insights into prioritized customer improvement initiatives.

Data-Driven Decision Making:

• Build strong relationships with Data & Analytics suppliers to ensure the relevance and evolution of key data products.
• Brief in new business dashboards and analytics application requirements.
• Influence support for building and scaling these initiatives with other teams.

Ad-hoc Insight & Customer Partnership Support:

• Prioritize and deliver ad-hoc insight support requests from central and local sales, marketing, and business development/innovation stakeholders.
• Leverage existing Fonterra tools and platforms to deliver efficient insights.

Business Partner Leadership:

• Partner with Global Anlene and Anmum marketing teams to translate business objectives into audience/segment and portfolio marketing, innovation, and sales choices.
• Ensure advanced dairy portfolio initiatives are built on winning value propositions that address key customer tensions.
• Drive effective sales and marketing activation to outperform competitors.

About You

• Bachelor's degree, ideally in business, management, marketing, or human sciences.
• Minimum 10 years of experience in a large global food business, with experience managing a portfolio across Asian business units.
• Experience in both client-side and agency-side roles in a specialist insights capacity.
• Ability to facilitate insight generation/deployment workshops, building and deploying consumer/customer insight models and frameworks, and strategic plan building or innovation development.
• Proven ability to influence, manage, and facilitate a group of internal and external stakeholders.
• Compelling storytelling skills to drive insights to action.
• Qualitative and quantitative primary research design across various tools and methodologies.
• Expertise in managing multi-country projects and senior cross-functional stakeholder relationships.
• Strong commercial acumen, analytical, numeracy, communication, and presentation skills.
• People skills, including remote collaboration and effective stakeholder management.
• Local and international business acumen, with a deep understanding of Fonterra's strategy and market dynamics.

Our Co-operative

Te Mātāpuna toa takitini

Fonterra’s strength is in the collective.

We are a Co-operative created and owned by Aotearoa New Zealand dairy farmers. Our rich history is built on farming families working together to share the natural goodness of our dairy with the world.

Collaboration, innovation, and passion was the cornerstone of our creation and something we continue to value today through our commitment to care for the land, our animals, and every drop of milk. Our milk creates goodness through nutritious food with safe, quality ingredients that are loved in New Zealand and around the world.

Pharmacy Operational duties

• Processing medication orders
• Picking, packing and labeling of medicines in accordance to Standard Operating Procedures ( SOP)
• Perform the following medication reconciliation steps: counting, sorting and typing of prescriptions
• Perform billing functions

Provision of quality customer service

• Provide professional and courteous service to all patients/customers

Inventory Management

• Review and update inventory level base on consumption on a regular basis
• Oversee storage conditions, expiry checks, audits and reporting of defects of drug products within the institutions
• Plan and ensure that cycle counts and stock take are conducted accurately and accordingly to the Standard Operating Procedures

Job Requirements:

• Min Diploma in Pharmaceutical Science

Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Summary :

• Fixed $100 commission for first 3 months
• Training provided upon joining.
• 5 days, 44 hours
• MBS
• Basic + Allowance + Commission

Jobscope :

• Provide friendly and efficient services to customers
• Promote and sell products to customers with polite manner
• Attending to customers’ needs and inquiries
• Receiving and checking of inventory of goods and supplies
• Handling of cash, POS system
• Ad hoc duties assigned

Requirements:

• Friendly and willing to learn

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorgan Chase within the Corporate Technology - Employee Platforms team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm.

• Assists in the monitoring of production environments for anomalies and address issues utilizing standard observability tools.

• Identifies issues for escalation and communication, and provide solutions to the business and technology stakeholders.

• Analyzes complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure.

• Coordinates the resolution of critical Major Incidents utilizing technical and business resources in 24x7x365 enterprise organization.

• Drives Major Incidents to resolution authoritatively and confidently.

• Sends executive communications to a global audience giving details of the incident and impacts to the business, including next steps and root cause analysis.

• Assists with root cause analysis for all critical Major incidents and driving resolution to the issues.

• Partners with peers to assist in coordination and identification of “Air Traffic Control” across the various technical estates during the incident.

• Deals with change and problems related to Incident and overall Production Management.

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science/Information Systems/Engineering or related disciplines

• 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud

• Experience in observability and monitoring tools and techniques

• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

Preferred qualifications, capabilities, and skills

• Experience in Incident Management tools, specifically Service Now

• Experience with one or more general purpose programming languages and/or automation scripting

• AWS Cloud Practitioner

• Working understanding of public cloud

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=0b98dd7cce6a1217f525ea8c8cdce37d

• Facilitate and conduct internal auditing to ensure compliance to applicable current ISO standards and regulations
• To conduct daily site safety inspection, safety Training and Tool-box meetings
• Liase closely with the project managers on workplace safety to maintain a high level of safety at the sites
• To maintain the EHS system
• Ensure risk assessment for all work activities and propose recommendation and also review them when necessary.
• Lead and Manage emergency situations
• To follow up main contractor EHS matters
• Monitor site safety programs
• Responsible for all incidents and investigations
• Manage safety audits on sites
• Conduct investigations of WSH infringement and industrial accidents and recommend remedial actions
• Prepare monthly safety report
• Any other duties that may be assigned
• Minimum 5 years of working experience in the related field
• Have to be independent to deal with all sites on any safety issues.
• Familiar with regulatory requirements to workplace safety and health and all other aspects of safety
• Possess high level of initiative, strong interpersonal and communication skills
• When submitting applications, expected and last drawn salary to be included with the earliest availability date/notice period
• Interested applicants, please email your resume to [email protected]

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

We are seeking a Data Governance Specialist to support the Risk Management Group (RMG) Data Steward in managing Data Quality, Discoverability, Ownership, and Access. This role will be instrumental in driving data governance initiatives, ensuring data integrity, and fostering collaboration across cross-functional teams.

Key Responsibilities:

• Host regular RMG Data Quality forums and represent RMG at Group-level Data Issue meetings.
• Facilitate cross-department discussions to address and resolve data issues.
• Collaborate with RMG stakeholders to enhance data quality monitoring reports and processes.
• Participate in data ownership discussions and follow up on key action items.
• Assist in reviewing and setting up data access permissions for users.
• Drive data management reviews, including BCBS239 annual reviews.

Requirements:

• Degree in Business, Finance or any related discipline
• At least 3 years of experience in managing data issues, profiling, and implementing data quality improvements.
• Good knowledge of data quality principles and data governance best practices.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Excellent communication skills to articulate complex data issues in a simplified manner.
• Ability to thrive in a fast-paced, high-intensity environment with minimal oversight.
• Demonstrated ability to independently drive initiatives and cross-functional collaborations.
• Proficiency in SQL and Python for data analysis and process optimization.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Working Week: Tuesday to Sunday (One day rest per week)

Working Hours: 12 hours per day (with a one-hour lunch break)

Monthly Salary: S$8,800 to S$9,800

Job Responsibilities:

1. Able to produce more than 200 portions daily and master the whole kitchen yourself - manage all kitchen and food operations, preparation, and cooking.
2. Take care of creating social media content for pictures and texts, and have a track record of building a social media Instagram page with 3000+ followers.
3. Responsible for managing the company's finances to ensure all the payments internally and externally are accurate and on time.
4. Comply with local country food hygiene standards and all health and safety protocols.
5. Follow up on the Company’s health and create short-term and long-term plans for the restaurant.

Job Requirements:

1. Six years’ experience as a crepe master and restaurant manager specializing in making authentic galettes and crepes from Bretagne, France.
2. Possession of a master of product development is an advantage.
3. Must have a certificate as a crepe master to know how to prepare the right ingredients and dough traditionally.
4. Have six years’ plus as a head chef and possess restaurant management experience on several premises.
5. Experience in successfully launching new businesses.
6. Fluent in English, French, and Swedish, as you must communicate with internal (shareholders in French and Swedish) and external stakeholders, including French suppliers and clients.

Responsibilities:

• Manage shipping documentation to ensure timely delivery to customers.
• Maintain accurate shipping records and follow document-keeping standards.
• Coordinate import shipment paperwork and work with forwarders for timely deliveries.
• Respond quickly to shipping inquiries and resolve issues.
• Collaborate with internal teams and external partners for smooth operations.
• Prepare reports on shipping and operations.
• Perform other related duties as needed.

Requirements:

• Capable of working independently with minimal supervision and also as part of a team
• Detail-oriented and highly organized
• Ability to multitask effectively
• Proficient in MS Office, especially Microsoft Excel

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

Requirements:

• Degree of food science/nutrition
• Keen in learning, meticulous and organised
• Good at PowerPoint, Excel and Word
• Able to work under stress and deadline
• Good command of Mandarin and English
• Candidate MUST BE fluent in Mandarin as the role requires the candidate to work with products that are marketed in Mandarin.

Responsibilities:

• Conduct scientific research and market scan for potential new product development.
• Coordinate with designer and marketing department for packaging content and artwork revision.
• Communicate with regulatory authority pertaining to product’s classification, ingredient checking or product-related issues.
• Keep track of every projects’ status and communicate projects’ status with key stakeholders.
• Prepare training modules and upkeep product database (eg. brand constitution & product training presentation).
• Conduct in-house and outstation product training to employees and vendors.
• Attend product inquiries of employees and customers through calls, emails, website or in person.
• Responsible for application and renewal of product notification, license, advertisement & sales promotion permit.
• Responsible for listing documents and submission & keep track of the status.
• Any ad-hoc duties as assigned by the superior.

Job Description:

• Ability to handle and manage retail store's inventory levels and ensuring all products are well displayed;
• Submission of warehouse inventory reports, clearing any unwanted products from displays and monitoring the sales performances of products;
• Organize store shelves, set up displays, pricing and promotional signs;
• Maintaining stock level, house visits daily to perform checks and monitoring stock buffer, etc;
• Creativity in shelf management services, always looking out for ways to maximize customer interest and sales levels by displaying products appropriately;
• Assist promotor in product promotions and providing feedback on sales level to supervisor periodically.

Job Requirements:

• Service-minded and customer-centric;
• A strong team player with great interpersonal skills;
• Should possess some knowledge of food related, working in supermarket retail experiences, etc.;
• Minimum of 3 Year(s) of working experience in food related industry or supermarket retail experience;
• With own transport to be able to travel islandwide
• Working Hours : 5.5 days
• 1-2 years of experience handling lower/modern trade will be advantageous
• Fluent in both English & Mandarin
• Remuneration package with additional sales commission + Transport + Handphone allowances.

Overview of Role:

To lead, manage, and drive the Operations/Projects for each of the Company’s Managed Services outsourcing client assigned.

Responsibilities:

• Responsible for managing all aspects of day-to-day Service Delivery Support.
• Work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.
• Ensure Incident Management processes are followed effectively (ie., SRT’s escalation and notification).
• Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective customers, in conjunction with the Company’s Problem Management, ensuring the appropriate Company’s Business implement actions to prevent re-occurrences of the same issue.
• Monitor and Manage Service delivery and Service Level Agreements ensuring that the Company’s obligations are issues escalated and prioritized.
• Coordinating Change Management activities as required.
• Identify, implement and drive service improvements to increase customer satisfaction.
• Forecast resource demand to ensure the Company can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis.
• Accountable for account service problems and prioritization of work requests for their monitoring specific customers.
• Work with the Company’s Business to integrate new, enhanced and existing service offerings for the account.
• Take a positive leadership role in both the Company’s and customer businesses by demonstrating the Company’score values.
• May supply input to the customer Annual Technology Plan.
• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.
• Work with the Company’s Tower to analyse the client requirements and provide technical inputs (Server, Network and Database) for better Service delivery.
• Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required.
• Work with the Company Internal teams for delivering the services beyond BAU with additional revenue generated.

Requirements:

• Minimum - Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.
• At least 5 - 6 years of IT Outsourcing experience in the combination of the following fields:

- Technical Infrastructure implementation,

- Project management skillset,

- A full and broad understanding of the IT Outsourcing Services and operation coordination skillset,

- People management skillset

Job Description

Supervisors are responsible for leading the service/ bar team. Coaching waiters/bartenders and developing and disciplining the team with SOS, SOPs and P&P’s. Ensuring the team is working cohesively following the restaurant's service standards.

Job Details

1. Supervise floor/ bar team , liaise and work hand in hand with BOH to ensure cohesive work flow.
2. Responsible for daily stocktake and inventory.
3. Execute directions from ARM/ RM.
4. Deliver standards and consistent quality of service with attention to profitability and guest satisfaction.
5. Maintain a prominent visible presence daily.
6. Provide superior guest service.

Qualifications

1. Mastery of simple and elegant service protocol.
2. Knowledge of standard procedure with regards to high level high volume restaurant service.
3. Experience in supervising and guiding service / bar staff.
4. Comfort with equipment standard functions.
5. Self starter with ability to manage deadlines of self and others.

Keys to success

1. Team player with sense of belonging
2. Constant feedback and reporting of issues as they arise.
3. Willingness to carry out any other duties as required by the operation.
4. Enable a positive work environment and positive attitude

Job Description

Service crew is responsible to provide personalized and detailed guest service, in order to contribute to an excellent guest experience by following the restaurant's service standards.

Ensuring that day to day operations and preparations are carried out following SOPs.

Assisting Floor Supervisor in organizing BOH and FOH, ensuring the respected area is attended to.

Job Details

1. Providing personalized customer service. Familiarize and master companies handbook
2. Assisting the Floor Supervisor to open/close the restaurant, following the opening / closing checklist.
3. Deliver standards and consistent quality of service with attention to profitability and guest satisfaction.
4. Maintain a prominent visible presence daily.
5. Provide superior guest service.

Qualifications

1. Mastery of simple and elegant service protocol.
2. Knowledge of standard procedure with regards to high level high volume restaurant service.
3. Basic knowledge or interest in Food, Beverage and Wine.
4. Experience in customer service , preferred in FB establishments .
5. Comfort with equipment standard functions.
6. Self starter with ability to manage deadlines of self and others.

Keys to success

1. Team player with sense of belonging
2. Constant feedback and reporting of issues as they arise.
3. Willingness to carry out any other duties as required by the operation.
4. Enable a positive work environment and positive attitude

Job Details

1. Takes care of daily food preparation and duties assigned by management.
2. Keep up to date with new products, recipes, and preparation methods.
3. Ensure high standards and consistent quality of product.
4. Comply with conditions of food hygiene policy.
5. Maintain cleanliness and organization in all work areas.

Qualifications

1. Knowledge of menu composition, recipes, methods of production and presentation standards.
2. Knowledge of standard procedure with regards to food preparation, receiving and storage.
3. Experience in following kitchen brigade chain of command.
4. Comfort with equipment standard functions.
5. Self starter with ability to manage deadlines of self and others.

Keys to success

1. Awareness of daily production needs.
2. Constant feedback and reporting of issues as they arise.
3. Willingness to carry out any other duties as required by the operation.
4. Enable a positive work environment.
5. Positive attitude.

Roles & Responsibilities

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment
• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• Provide foreign exchange services to customers
• Keep track of updated currencies
• Making sure cash amount always tally
• Handling back-end remittance operations and data handling

Requirements:

• Meticulous in handling money and data
• Educational Background: Possess at least a Bachelor's degree in Finance.
• Ability to work under pressure and adapt to changing situations
• Able to work on weekends and Public holidays when required.
• Proven leadership and management skills.
• Strong creativity and ability to balance tradition with innovation
• experince in AML Systems.