Total 482,445 Others/Any job vacancies

Front Desk Staff

Role Overview:
The primary responsibility of the Front Desk Staff is to deliver exceptional customer service while ensuring the seamless operation of front desk activities. This role requires a focus on patient satisfaction, operational efficiency, and effective communication.

Key Responsibilities:

• Reception and Patient Engagement: Warmly welcome patients upon arrival, handle check-ins, and manage initial inquiries, ensuring a positive first impression.
• Appointment Coordination: Schedule, confirm, and manage patient appointments, including cancellations and rescheduling, to maintain an efficient patient flow.
• Administrative Duties: Maintain accurate patient records, oversee daily cash flow, handle phone inquiries, and assist with general questions.
• Patient Assistance: Escort patients to treatment rooms, aid with registration forms, and address patient concerns to ensure a comfortable experience.
• Sales and Service Information: Provide patients with information about services without focusing on high-level sales targets.
• Objective: Facilitate a smooth clinic experience by overseeing essential operational tasks and enhancing patient satisfaction.

Additional Responsibilities:

• Patient Education: Offer clear, informative explanations of treatment benefits, package options, and how they align with patient needs.
• New Patient Conversion: Focus on converting first-time patients into loyal, long-term clients by offering personalized recommendations.
• Follow-Up and Retention: Conduct follow-up calls and check-ins to encourage return visits, keep patients informed of their progress, and discuss future treatment opportunities.

Shift work Mon- Sat

Must be able to communicate in English and Chinese

Job Type: Full-time

Job Description

The position will be responsible for overseeing the daily operations company’s casual dining restaurant and bar, ensuring a high level of customer service, and maximizing revenue. The successful candidate also be responsible for supervising and training staff, maintaining inventory, and ensuring compliance with all health and safety regulations.

Responsibilities:

• Assist the manager/assistant manager in the daily operations of the outlet.

• Responsible for outlet service operations

• Ensure guest needs are taken care of and recommend them the promotional items.

• Responsible and accountable for all cash amounts within outlet, in the absence of manager.

• Coach and train existing and new staff to follow company’s standards.

• Responsible for proper opening and closing of the outlet.

• Feedback to the manager on any operational issues.

• Responsible for the outlet upkeep and cleanliness

• Responsible for Inventory.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Practice good customer relations and attend to customer complaints and queries satisfactorily.

Requirements:

• 2-3 years of experience in F&B.

• Minimum GCE ‘N’ or ‘O’ level.

• Professional communication skills are required.

• Commitment to quality service, and food and beverage knowledge.

5 days work week 44 hours

Job Responsibilities:

• Oversee daily payroll operations to ensure accuracy, efficiency, and compliance with internal policies.
• Act as a primary point of contact for payroll-related queries, collaborating closely with vendors and HR Business Partners (HRBPs).
• Responsible for statutory payment submission, such as CPF, IR8A, IR21 & NS Claims.
• Submit Government-Paid leaves such as Maternity, Paternity and Childcare leave as required.
• Attend to Finance queries.
• Ensure compliance with policies and legislations.
• Proactively identify opportunities for process improvements and make recommendations to enhance efficiency.
• Support various HR/payroll projects and perform ad hoc tasks as assigned.

Job Requirements:

• 3 - 5 years of relevant HR experience.
• Diploma/Degree in Business Administration, Human Resources, Psychology or related.
• Strong understanding of Singapore Employment Act, CPF & Income Tax legislation.
• Excellent organizational skills with a high level of attention to detail.
• Experience with SAP SuccessFactors and BIPO will be an added advantage.
• Proven experience in leading and managing a team.
• Demonstrated expertise in overseeing system migrations and implementing system changes.
• Must be resilient and adaptable to changes, with the ability to thrive in a dynamic work environment.
• Proficient in MS Office applications.

Company’s Profile
A global leader in HVAC solutions. Known for its energy-efficient air conditioning systems, it serves residential, commercial, and industrial markets in Singapore. The company prioritizes eco-friendly innovations, like inverter technology and R32 refrigerant, to reduce environmental impact. With comprehensive installation and maintenance services, it’s recognized for its commitment to quality, sustainability, and customer satisfaction.

Salary Package:
Basic Salary: $1800 - $2100


Working Location: Jurong East

Working Hours:
Mon - Fri 9am - 5.30pm

Alternate Sat 9am - 1pm

Key Responsibilities:

· Handle daily warehouse operations, including inbound/outbound processing, order distribution, and returns.

· Ensure accurate and timely order handling.

· Handle goods carefully and assist with inventory counting.

· Maintain material handling equipment and perform general housekeeping.

· Operate a forklift (if licensed) to support warehouse activities.

Requirements:

· Team player with a positive, willing-to-learn attitude

· Physically fit for warehouse tasks

· Basic English reading and writing skills

· Basic computer skills

· Willing to work overtime when needed

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Job Description

Credit Control and Liaising Matters

• Ensure timely settlements from Clients/Reinsurers in accordance to contract terms and procedures
• Reconcile outstanding balances with Clients/Reinsurers, identify problem areas and discuss issues/suggested solutions to resolve matters within the team
• Research on unidentified cash balances and discuss issues/suggested solutions to resolve matters within the team
• Perform cash allocation and ensure settlement is made to relevant parties as per procedures
• Resolve reconciliation discrepancies with internal and external business partners in a timely manner
• Ensure that claim and cash call collections are monitored, collected and settled promptly as per procedures. Updates to be provided to clients when required.
• Identify client’s or reinsurer’s behaviour that might impact collections. Escalation of collection difficulties to Team Lead.
• Ensure all queries are responded promptly
• Proactively follow-up and monitor outstanding balances on a weekly basis and seek Service Advocate’s assistance if needed with collection and written escalation / update to brokers and manager on ongoing issues
• Manage stakeholders through presentation of facts and data as well as relationship building

Requirements

• Bachelor’s in business / Finance or equivalent or Diploma in any fields
• 3-4 years of experience handling claim queries / premium queries within Insurance or Reinsurance field
• Team player, ability to multi-task, work independently and communicate in a dynamic team environment
• Meticulous and able to multi-task under tight deadlines - exceptional attention to detail
• Proficiency in MS Office including Word, Excel and PowerPoint
• Strong negotiation skills and ability to present to senior stakeholders in a professional environment

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description & Requirements

• Design and develop software for automated semi-conductor process equipment.
• Improve equipment performance through CIPs and other development initiatives.
• Support field work to upgrade and resolve customer issues.

EDUCATION AND EXPERIENCE

• Minimum Degree in Electrical & Electronics Engineering/Computer Studies or it’s equivalent.
• At least 5 years’ experience in programming on Windows (XP and above) environment.
• Good experience in C++, VC++, MFC, SQL and OOP.
• Good knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.
• Hardware experience in using Servo, Stepper Motion Controller, Analog Device and High Speed I/O.
• Knowledge in PLC will be an added advantage.
• Strong analytical and problem-solvin

Responsibilities:

The person will conduct agency reviews and trend analysis to identify potential gaps and areas for improvement, and implement enhanced framework for the distribution reps so that they can conduct proper sales advisory processes for their policyholders and provide them with quality advice and suitable recommendations.

• Provide support for day-to-day operations by assisting in the team’s functions
• Conduct training for representatives on the sales advisory process and point-of-sales system
• Assist in monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines
• Ensure timely reviews and follow up with representatives on cases triggered by Company approved monitoring system, and information via other sources reported to the department
• Assist in developing and implementing communication plans on competency standards
• Engage and coach representatives and supervisors in areas of sales activity, quality of sales / sales management, and training needs as and when required
• Perform trend analysis to detect potential sales advisory and market conduct risks
• Address all queries and concerns from various internal and external stakeholders
• Assist in the execution of special projects / initiatives
• Updating of SOPs and internal guidelines when required
• Perform other work as required to meet business needs
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Degree holder in any discipline
• 1-3 years of compliance / investigation / sales experience in Financial Services or Insurance Industry would be an added advantage
• CMFAS qualification (M5, M9, M9A and HI) would be an added advantage
• Proficient in MS Office (Word, Excel and PowerPoint)
• Meticulous, systematic, able to work well independently and as a team in a fast-paced environment
• Strong analytical and problem-solving skills
• High level of integrity and accountability of work
• Take initiative to improve current state of work and adaptable to embrace new changes

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

This position is based in Singapore.

Hioki is a leading company in the field of electrical measuring instruments, dedicated to providing high-quality products and services to our customers worldwide. We are committed to innovation, sustainability, and excellence in everything we do. Our mission is to contribute to a sustainable society by developing products that help our customers achieve their goals efficiently and effectively.

In today's world of drastic change, there is a need for product managers who can create market-driven businesses and create indispensable products.

Our focus markets are Power Utility company, Datacenter, Battery, EV, Energy management, Semiconductor, and electronic component industries.

Job Responsibilities:

You are responsible for one or two categories of HIOKI products:

• To plan new products or product upgrades
• To manage projects for new product development
• To manage the entire product lifecycle

Your goal will be to ensure timely launches, achieve first-year sales and profitability targets, and maintain sales and profitability throughout the product's lifecycle.

Job Requirements:

• Product Manager with strong skills and experience in electrical measurement for semiconductor development and manufacutring.
• Minimum qualification of Bachleor degree in technical, analystical or related fields.
• Requires 7 + years of total experience, preferably in test instrument product management.
• Experience in driving long-term strategy and business outcome ownership for key initiatives.
• Strategic Thinking: Ability to develop a clear product vision, align it with business goals, and create strategies for achieving them.
• Market Understanding: Strong comprehension of market trends, customer needs, and competitive landscapes to make informed product decisions.
• Product Development Knowledge: Understanding of product lifecycle, development processes, and methodologies like Agile or Scrum.
• Project Management: Ability to manage multiple projects, prioritize tasks, and meet deadlines in a dynamic environment.
• Communication Skills: Clear and concise communication to align cross-functional teams, articulate the product vision, and collaborate effectively.
• Analytical Skills: Ability to interpret data, metrics, and user feedback to make data-driven decisions and continuously improve the product.
• Leadership and Influence: Capacity to lead without direct authority, motivate teams, and drive them toward a shared vision.
• Technical Aptitude: Basic understanding of the technical aspects of the product.
• Problem-solving: Proficiency in identifying challenges, finding solutions, and adapting to changes quickly.
• Customer-Centric Mindset: Keeping the customer at the forefront of decision-making, understanding their pain points, and striving to create value for them.
• Financial Acumen: Understanding budgeting, pricing strategies, and the financial aspects of product development and management.

Company’s Profile:

Clinic aim to reliably create access to healthcare by providing and keeping up to date with insurance-based and government-subsidised programs, while operating long hours to address primary care and urgent care needs to the islandwide Singapore community.

Benefits:

- Performance bonus

- Increment after probation (subject to performance)

- Flexi Wellness Benefit of $300 per calendar year

Salary Package:
Basic Salary: $2200 - $2500

Work location: Kovan

Working hours: 8am - 4pm & 4pm - 10pm (Must complete 44 hours per week)

Key Responsibilities:

- Assisting patients with check-in and check-out processes, collecting medical history, and preparing them for consultations.

- Managing appointment scheduling, handling phone calls, and maintaining patient records.

- Assisting healthcare professionals with medical procedures, preparing examination rooms, and sterilizing instruments.

- Processing payments, managing insurance claims, and providing cost estimates for services.

- Monitoring and ordering medical supplies and ensuring that the clinic is stocked.

Requirements:

- Min. NITEC in any field or equivalent certification

- Pior experience in healthcare industry will be an added advantage

- Able to work on weekends and Public Holiday

- Able to work shift work

- Bilingual proficiency in Chinese in order to communicate with elderly Chinese patient

*There will be 1-2 days Trial Employment Period ($8/hr)*

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Company’s Profile

Our Client company is a prominent engineering company based in Singapore, specializing in HVAC (heating, ventilation, and air conditioning) systems, as well as other building services. The company is known for its commitment to sustainability and energy efficiency, providing innovative solutions for both commercial and residential projects.

Salary Package:
Basic Salary: $5000 - $6000

Working Location: Ang Mo Kio / Yio Chu Kang / Central

Working Hours: Mon - Fri 8.30am - 5:30pm

Key Responsibilities:

· Lead and manage the electrical team.

· Oversee design, calculations, planning, and tender preparation.

· Guide team development and review QA/QC documentation.

· Coordinate with clients, project managers, architects, and contractors.

· Resolve technical issues during design and construction phases.

· Recommend solutions to improve efficiency and revenue.

· Supervise testing and commissioning of ACMV electrical systems.

· Ensure compliance with electrical codes and standards.

Requirements:

· Any qualification in a relevant engineering field with minimum 5 years of related working experience in the Construction Electrical Field associated with ACMV / Electrical.

· Engineering design of commercial buildings, major infrastructure transportation projects and mixed-use developments

· Possess design experience and good understanding of ACMV / Electrical technical systems and procedures:

· Possess knowledge on all cabling, loading and sizing calculations and equipment selections such as cable, generators, panels, etc.

· Develop, design through establishing, design briefs, design reports, calculations, schematics, schedules, specifications, concept, Preliminary, Detailed and Construction Engineering Designs

· Productions of drawings and developing models

· Site Experience, Testing & Commissioning Experience

· Having experience working with Infrastructure Projects would be an added advantage.

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the team
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, hygiene and health and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management
• Must Able to work night shift and split shift
• Must Able to work OT on weekends and public holidays

How you will create an impact

This role requires the candidate to work in a team of Customer Care Consultant to perform voice and non voice customer service and sales for transactions routed to the Inbound Sales & Service team, promptly, accurately and professionally.

Roles and Responsibilities Include:

• Versatile and to embrace change as and when required in accordance to company vision and mission.
• Ensure timely update of complete and accurate information on customer interactions in the Customer Relationship Management (CRM) system.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Fulfill Contact Centre expectations by meeting KPIs as set out in CCC KPIs.
• Provide high levels of service delivery and contribute to expected team performance standard.
• Ensure resolution provided, resolve customers’ problems, feedback and complaints by applying appropriate skills.
• Feedback customer’s concerns to Team Manager for service improvement
• Deliver excellent customer service and ensure a positive customer experience during conduct of day to day activities.
• Promote/cross-sell company’s products and services proactively when opportunity arises to increase productivity and revenue generations.
• Maintain positive and professional working relationship with Contact Centre colleagues and stakeholders.
• Able to perform additional or overtime duties during operational exigencies.
• Assist ad hoc initiatives / projects as and when delegated by management.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Contribute to Continual Improvement in Operations, Customer Journey, and Customer Experience, Product and Campaign re-design initiatives through insights and supporting team and direct managers in ad hoc projects/programmes in the Contact Centre.

Performance Measures:

• Adherence to Schedule and Punctuality
• Aux breaks
• Achieve Quality Score of 90% and above
• Average Handling Time
• Calls Answered per hour
• Cross Sells – Renewal (conversion rate) / New Business enrolment
• Cross Sells – Personal Accident
• Complaints / Feedback and Compliment

What you’ll need to succeed

• Excellent telephone etiquette
• Resilient, resourceful, displays strong initiative, self-directed and motivated
• Excellent customer service and communication skills
• Strong interpersonal skills
• Able to articulate thoughts clearly
• Fluent in oral and written English
• Enjoy problem solving
• Customer Service orientation
• Able to apply the right level detail to task and initiatives
• Relevant customer service experience in contact center environment
• Bilingual in English and Bahasa Melayu/Mandarin or Tamil.
• Certificate in General Insurance preferred
• Health Insurance Certification would be an advantage
• Knowledge of Call Center Systems
• MS Office Application Suite

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