Total 5,429 Senior Executive job vacancies in D22 Jurong, Jurong Island, Tuas

Job Responsibilities

• Process all reservations coming through by telephone, email on a daily basis.

• Know the selling status, rates and benefits of all package plans.

• Ensure all emails/enquiries/requests are attended to as necessary.

• To ensure all phone calls are picked up within 3 rings and with proper salutations.

• Ensure all bookings taken in consideration to the Revenue Management Strategy

• Understand booking systems such as ResaWeb & OPERA.

• Follow the Accor standard on how to make a new booking / amend / or cancel a booking.

• Encourage upselling opportunities to maximise revenue.

• Prepare letters of confirmation.

• Process advance deposits on reservations.

• Understand the hotel’s policy on guaranteed reservations and no-shows.

• Observe and obtain constant/regular feedback from guests and highlight to the managers.

• Suggest improvements of operations or procedures if any.

• Ensure that there is always adequate stock in the department.

• Full understanding of all Customer Loyalty Programs and guest VIP status.

• Regularly inspect equipment and ensure that they are well maintained and in good working condition.

• Ensure that daily reports are printed and actioned on time.

• Attend daily briefing.

• Maintain a consistently high standard of Customer Service.

• Maintain good relationship with all clients & staff of the Hotel.

• Maintain good communication with all departments in the Hotel and liaise with the concerned department on any special requests.

Administration

• All proper filling of all correspondences.

• All necessary supporting documentation must be available prior to check-in.

• All special requests are being handled, recorded and managed in a consistent manner and uniformly.

Requirements

• N/O Level with prior experience or Diploma holder in Hospitality / Tourism preferred

• Strong passion in Tourism / Hospitality

• Willingness to learn

• OPERA knowledge advantageous

As our People & Culture Executive, you will be supporting our human resources and general administrative function. You will collaborate closely with people from different teams to enhance employee experience, and foster a positive, vibrant and engaged workplace environment.

Your responsibilities will include:

• Supporting in our recruitment processes such as job postings, candidate screenings and interview coordination with our stakeholders.
• Manage the employee onboarding and offboarding processes.
• HR administration such as preparing employment contracts, work pass application and renewal, documentation, etc.
• Handle employee queries and concerns regarding HR policies and benefits.
• Monthly payroll processing with our HRM system
• Grant application
• Contribute to the development and implementation of HR initiatives like company's events and employee's welfare benefits to aim at enhancing employee well-being and satisfaction.
• Support the office general administrative duties.

Requirements

• Minimum Diploma/ Degree in Human Resource Management / Business Administration or equivalent
• At least 2 years of relevant working experience
• Good knowledge of Employment Act, MOM rules and regulations
• Able to process payroll for 50-80 employees
• Experience working with Info-Tech HRM system is highly preferred
• Strong skills in interpersonal, communication, teamwork and proactive
• Must be meticulous, detailed oriented, well-organized, work independently and meet datelines
• Have a positive and continual improvement and learn mindset to improve our work processes

If you are keen to join our dynamic team, please forward to us your detailed resume.

We regret that only shortlisted applicants will be notified.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters. You must have a passion for excellence, and a can do attitude in order to be considered for this role.

Job Responsibilities:

• Recording of technical rooms check lists, daily utilities consumptions etc
• To receive repair orders
• Log book reports, checklist, preventive maintenance report etc
• Assist Technical Officer to liaise with external contractor work
• Ensure Engineering workshop and surrounding area are clear of debris
• Maintain all equipment to be in good condition
• Carry out repair work orders
• Report daily to TO / EM / ACE
• Attend meeting & trainings assigned by TO / EM / ACE
• Report all happening in department to TO / EM / ACE

Key Job Requirements

• Diploma in Tourism / Hospitality Management
• Minimum of 1 year of experience in a similar capacity
• Entry level candidates with related internship experience will be considered
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

To be successful in this sought after role, you will demonstrate the ability to excel within a luxury brand.

You will also bring with you a passion for service, excellent organisational skills as well as communication skills, be results orientated with a dedication to exceeding customer expectations.

Previous experience in a five-star environment is desirable, and above all else, pride yourself on ability to build relationships and guest experiences epitomising French elegance, style and sophistication.

Swift Global Marine is a dynamic company operating in the Maritime Industry as a Logistic Service Provider for Ship Spares.

For our Warehouse and Hub Operations Team, we are looking for an energetic person with a passion for Warehouse Operations and Logistics Coordination.

Main Tasks:

• Assist in the daily running of the hub operations
• Monitoring vessel loading, deliveries and collections
• Tracking Cost for Import, Export & DOBs
• Attend Requests from Clients and Coordination with Warehouse Operations
• Manage 3rd party vendors and quotation to clients
• Manage stocks for external clients and accurately generate orders in WMS
• Maintain proper records required for ZGS ( Zero GST Status/ Bonded Warehouse)

Pre-requisite:

• MS office skills
• Import & Export operations
• Experience in handling large volume of emails in Outlook
• O-Level or higher

Working Location:

Pioneer Warehouse and Keck Seng Tower