Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Human Resource Executive, Up $7K

Duration: 6 Months Contract (Jan 25 - Jun 25)

Location: Kallang Junction

Working Hours: 9.00AM - 6.00PM

Responsibilities:

• Oversee the employee lifecycle from staff planning, recruitment, on-boarding to performance & talent management, recognition & reward, learning & development, demobilisation/exit etc.
• Partner closely with business and project leaders to provide advice and guidance on all HR topics (i.e. local labour regulations, organisational and people-related strategy)
• Business partnership to projects/ business units focusing on their HR tactical and operational needs (i.e. employee engagement, talent acquisition, international mobility, salary review, performance management and talent development) and ensuring adherence to regional and global practices and policies
• Being a HR Professional focal point for managers and employees at all levels
• Ensure the statutory requirement and compliance in line with labor law
• Support and coordinate with global mobility team and be the local point of contact for project’s transfers and missions.
• Support HR initiatives, programs, and projects

Requirements:

• Possesses good experience in HR without needing too much guidance beyond the initial settling into the new environment and work processes
• Someone who is independent, takes initiative and is hands on.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9839

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view on the global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets and society as a whole.

The Challenge

Ingesting data from multiple external vastly different sources at hundreds of rich data points per second, moving terabytes of data while processing it in real-time, running complex and complicated prediction and forecasting AI models while coupling their output into a hybrid human-machine data refinement process and presenting the result through a nimble low-latency SaaS solution used by customers around the globe is no small feat of science and engineering. This processing requires a highly reliable, stable, fault-tolerant infrastructure that can withstand multiple and varied uses and abuses by data analysts, data scientists, industry experts, and the end-users. Fast product iteration cycles necessitate a platform that allows engineers to deploy frequently, independently, and without in-depth knowledge of infrastructure complexities.

The Data Services Team is responsible for the developer platform, and the impressive Amazon AWS estate Vortexa uses to achieve its purpose. This includes two major areas of concern: infrastructure availability, security and costs, as well as developer experience. We use a wide variety of technologies like Kubernetes, Kubevela, Golang, Kafka, Opensearch, Airflow, Athena, and others.

You will be a key member of the small, globally distributed team, instrumental in assessing current technologies, delivering the best possible engineering experience with the shortest development iterations, helping crystallise, converge and standardise technology stacks and implementing the infrastructure roadmap, ensuring 100% uptime, availability, and fault-tolerance of every component of the platform, while optimising AWS costs. You will provide your customers such as data analysts, data scientists, and other engineers with a delightful developer experience tooling boosting their productivity, and allowing them to concentrate on business logic. You will codify and automate any operational knowledge gathered so that R&D can focus purely on creating value for our customers.

You Are:

• Determined to create infrastructure that gets out of the way with a great developer experience
• Excellent at troubleshooting unfamiliar code.
• Striving to be more skilled than Google with Kubernetes
• An AWS power user and evangelist
• Familiar with Apache Kafka and Kafka Streams – deployment, monitoring, resiliency, fault-tolerance, cluster planning and operations, applications debugging
• Experienced with ElasticSearch operations and usage
• Fluent in Terraform, and Go
• Familiar with cloud-native application design and deployment
• Not afraid of challenges and infrastructure troubleshooting
• A “can-do” person – “I’ve done my bit” has no place at Vortexa

Awesome If You:

• Are familiar with Airflow or other workflow orchestration tools
• Understand data lakes like Parquet, Orc, Athena

• Stock-options in a fast-growing, high-potential business
• An open, collaborative, and supportive working culture built on merit, which celebrates creative thinking and “getting things done.”
• The opportunity to work with AI-driven technology in a scale-up environment with commodity trading experts
• Private Health Insurance offered via AXA
• A flexible working policy- accommodating both remote & home working, with regular staff events
• Global Volunteering Policy to help you ‘do good’ and feel better

About Us:

Heritage Collection is a boutique hospitality group based in Singapore with a global footprint (properties in Singapore and New York). We have experienced tremendous growth since 2011 and we currently manage a portfolio exceeding 25 properties across Singapore and New York (hericoll.com).

We specialize in blending historic architecture with modern luxuries so that our guests experience the heritage of the city.

Passion drives what we do here at Heritage Collection and what we are most passionate about is helping our guests discover a sense of place in the city they are visiting.

Job Description:

We are currently looking for a self-motivated and ethical individual with a passion for finance, to take on the role of an Accountant.

Key responsibilities:

- You will first learn to prepare full set of accounts including variance analysis and cashflow for month end and year end closing.

- Prepare Budget and Forecast for quarter closing

- Prepare timely payments to suppliers and ensure invoices are duly authorised in accordance to company policies

- Perform other financial operations such as petty cash management, bank reconciliation, checking of expense claims

- Work closely with other functions (Project Team) to ensure timely payments and resolve any billing discrepancies

- Ensure compliance with the relevant accounting standards

- Liaise with tax agents and regulatory agents to ensure full compliance with the respective laws and regulations

- Other Ad-Hoc analysis/reporting

Requirements:

- Degree in Accountancy / ACCA Level 3 or equivalent

- Prior exposure to Xero is an added advantage

- Candidate with short notice period or immediate availability would have an advantage

Application Process:

Qualified applicants should submit their resume, cover letter, educational transcripts, professional certifications and expected salary. 2 Rounds of Interview/Test & In-office Assessment.

Only Singapore-based candidates need apply. Shortlisted candidates will be notified.

Work Arrangement

Office is in Telok Ayer.

Heritage Collection is a boutique hospitality group based in Singapore with a global footprint (properties in Singapore and New York). We have experienced tremendous growth since 2011 and we currently manage a portfolio exceeding 25 properties across Singapore and New York.

We are currently looking for a self-motivated individual with an outgoing personality and passion in customer service, to take on the role of Guest Experience Executive

Your Main Job Scope:

- Build and enhance the Heritage brand with your bright and happy personality so as to attract new tenants and retain existing ones.

- (After proper training) Take charge of a sector and move between buildings to handle check-ins and check-outs - you must be fit and like being on the go! You can clock as many as 30k steps in a day!

- Develop and maintain positive relations with guests via regular and proactive communication. You will be expected to ask guests to provide you written feedback on your performance.

- Provide feedback on our self check-in system and work with vendors when there are updates.

- Manage guest complaints and work to resolve them or provide feedback to Management

- Report room issues in a timely manner - you will work with our in-house technicians or outside vendors to address building maintenance concerns.

- Coordinate with guests for their weekly housekeeping

- Regularly inspect rooms (during housekeeping days) and common areas to ensure a high level of maintenance and proactively highlight issues that need to be addressed

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

- Manage supplies like paper goods and cleaning products

- Work with external vendors like laundry service providers to ensure operations are not disrupted

Requirements and Qualifications:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 1 year of experience in Hospitality work

- Shift Work, Off on Weekday or Weekend.

- 1-2 years of property management experience preferred.

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to work on 6-day work week, weekend duties, work on public holiday and answer texts (eg guests complaints and enquiries) outside of normal office hours.

Our client is a food service company with a diverse range of offerings, including quality dining establishments and food manufacturing.

• Design and execute training programs and curricula.
• Collaborate with the company to foster a learning culture within the organization.
• Implement and assess our WSQ, Non-WSQ, and e-learning training materials.
• Hold regular meetings with team members to identify and address their needs.

Requirements:

• ACTA/DDDLP Certified
• At least 4 years of stand-up training, On-the-Job training experience in the F&B industry.
• Possess a Level 3 Food Safety Course or as a Food Hygiene Officer is an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide strategic solutions for customers and develop business both domestically and internationally.
• Research, develop and make a market strategy to create prospect profiles and qualify prospects.
• Identify prospect needs, goals, and objectives and deliver results commensurate with goals and market potential.

Requirements:

• Diploma and above
• At least 3 years of sales experience in 3PL/freight forwarding.
• Strong knowledge of brokerage operations and geographic freight market.
• Excellent written and verbal communication skills and able to work in a fast-paced team environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

This leading technology conglomerate has an expansionary role in their corporate secretarial team.

Responsibilities
You will be part of a team providing suppport on regional corporate secretarial matters.
There will be active liaison with in-house lawyers on corp sec matters related to their commercial transactions. There will also be local and foreign service providers/law firms/auditors that you will be working closely with.

Requirements
You bring at least 2-3years corp sec experience either from a service provider/law firm/accounting firm/in-house.
CSIS Qualification is not critical due to the natture of the work.

Interest and referrals to [email protected]

Reg: R1544641 Lic: 16S8060

Roles & Responsibilities

It’s people who make the Robert Walters experience so special – which makes this a great place to take on the role of Senior Principal. A world-leading specialist professional recruitment consultancy, we are a diverse, global family with a strong sense of community at each of our offices. Our teams are supportive, friendly and full of fascinating people with a positive, future-focused outlook, who share ideas, success and rewards openly. So we offer a fun, vibrant and dynamic culture, the flexibility to manage your workload smartly and the high-performance environment you need to reach your full potential. Get ready to step up to the next level.

About the Role

As a Senior Principal, you’ll be a prominent member of the team. That’s why we’re looking for a high achiever with great track record who can lead by example and get the best out of others. You’ll work closely with our clients, building positive, constructive relationships with them as well as with our candidates by providing world class service. You can also expect to create new opportunities and win new business by networking, attending client meetings, gathering market information and making business development calls. Alongside all of that you’ll send the strongest CVs across to clients and place the right candidates in the right organisations.

In simple terms, you strive to make daydreaming about a job becomes a reality for your candidates by matching them with the right job role.

Key Responsibilities:

• Responsible in new client acquisition from leads generation to negotiating terms to secure exclusive relationships and retain existing business in order to continuously develop your business area.
• Handle a range of clients and take responsibility for key relationships, ensuring we deliver on all client expectations and our SLAs
• Manage the recruitment process from beginning to end, including the development and delivery of short and long-term recruitment campaigns
• Source, select and match high quality candidates, ensuring only the best are put forward to our clients for interview
• Provide guidance to other team members on all aspects of recruitment, mentoring less experienced colleagues
• Support your manager in identifying team and individual areas for development, deputising for them in their absence

About you

To join us as a Senior Principal, your skills and experience should include:

• Minimum 10 years of prior recruitment experience in a recruitment agency environment is mandatory, specialising in HR recruitment.
• The drive to make things happen and hit your targets, even under pressure
• Strong negotiation skills and a highly strategic, commercial mindset
• Passion to come into a sales and client management environment.
• Strong communication and articulation skill
• An entrepreneurial, professional approach and a commitment to self-development
• The ability to maintain a high profile and to set the standards for the team
• Strong problem-solving and lateral-thinking skills – you deliver innovative solutions

Our Culture

We put our people at the heart of everything we do. Building deep, productive relationships, we help high-profile candidates seize amazing career opportunities with the world’s leading businesses. By doing so, we power people and organisations to fulfil their unique potential. We celebrate individual talent, entrepreneurial spirit, genuine teamwork and personal success of our own people every day.

What is in it for you?

• Competitive salaries & quarterly bonus
• Clear career progression plan based on merits
• Collaborative working environment that is sociable, celebratory and supportive
• Best in class training & development programmes

What's next:

Ready to elevate your career? Apply now. Submit your application today by clicking on the provided link.

Please note that only candidates selected for further consideration will be contacted. If you do not hear back within 14 days, please consider your application unsuccessful.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: MONTY LALCHAND SUJANANI R1546058

about the company

Our client offers their customers access to connect with data communities through an extensive global network. As a prominent organization, they serve and support large companies.

about the job

• Assist with daily site operations, including the development and revision of site operating procedures.
• Perform preventive maintenance on all building equipment
• Managing effective operations and maintenance of the retail mall
• Work on building management programs for a mission critical facilities environment
• Prepare annual budget, manage and administer all maintenance contracts and supervise expense
• Support the Property Maintenance Team in ensuring the smooth operation and effective management of properties
• Utilize knowledge of building defects and Mechanical and Electrical (M&E) systems to manage and resolve issues
• Manage and respond to all complaints, feedback, and service requests in a timely and professional manner

skills and experience required

• Degree / Diploma in Mechanical/Electrical / Real Estate / Facilities / Building / Estate Management
• Min 2 years of experience in Property Management, Building Management, or Project Management will be a plus
• Strong understanding of property maintenance, building defects, Mechanical and Electrical (M&E) systems, and preventive maintenance practices
• Keen to work in retail shopping malls in Singapore (island wide)
• Training given to candidate with no experience
• Building Management and Strata Management Act (BMSMA) and prior MCST operations experience will be big plus
• Mon to Fri (8:30 – 6pm)

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Sales Executive (Wallcoverings)

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm
Working Location: Ubi
Salary Range: $3000-$3500 + Commission

Job Responsibilities:

• Meet up with clients and note down requirements
• Prepare Quotation for clients
• Propose design and wall coverings solutions or acoustics panel to clients
• Project management (coordinate with suppliers)

Job Requirement:

• Relevant Experience in Interior Design industry, Servicing Designers under commercial offices

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Location: Changi
• Working days: 5 days
• Weekday: 8am - 5.45pm
• Salary: $2,300 - $ 2,800

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.
• Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.
• Provide customer service to walk-in clients, and handle cashiering duties.
• Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.
• Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.
• Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.
• Perform any other duties as assigned.

Requirements:

• 1-2 years of experience in parts management within the music instrument industry.
• Proficient computing skills and familiarity with relevant software and systems.
• Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Senior eCommerce Executive

Working location: Ubi
Working Days: 5 days, Mon – Fri
Working hours : 9am – 6 pm
Salary: $4000 - $4800

E-Marketing Strategy Planning:

• Work closely with the Commercial Manager in developing and overseeing the online retail strategy for Singapore and potential new markets in Asia Pacific across all channels to drive business growth.
• Support the development and execution of comprehensive brand and product marketing strategies, ensuring alignment with business objectives and maximizing revenue and engagement across the customer funnel.
• Plan, develop, and implement strategies to attract and retain online customers, ranging from the running of customer engagement activities, improvement of customer journey on eStore and development of new content to boost conversion rates.
• Conceptualize and create engaging content (including copywriting) for organic and paid acquisition channels, such as digital ads and EDMs.
• Co-ordinate with cross-functional teams on the execution of brand, marketing, and eCommerce activities.
• Develop and manage partnerships with KOLs, media titles, other brands, as well as other stakeholders from conception to execution.
• Responsible for monthly reports analyzing brand and competitor performance, offering insights and identifying growth opportunities.
• Stay abreast of industry trends and developments, ensuring our content remains fresh, relevant, and ahead of the curve.

eCommerce Channel Management:

• Manage the day-to-day operations on eStore and marketplaces, including the updating of storefronts, order fulfilment and resolution of customer enquiries and other issues.
• Update and maintain eCommerce content, ensuring all pages, products & prices across all platforms are accurate and updated at all times.
• Plan and execute tactical offers / mechanics / promotions to support key campaigns on platforms.
• Develop and manage livestreaming campaigns on TikTok and other platforms, including the engagement and maintenance of relationships with content creators.
• Liaise with external vendors to troubleshoot issues faced on eStore, optimize user experience, and evolve the backend operating system.
• Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
• Any other ad-hoc duties assigned.

Job Requirements:

• A good degree or diploma in business, marketing, or a related field.
• Minimum 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Prior experience in working with platforms such as Shopee, Lazada and eStore – with a proven track record in driving and growing eCommerce revenue channels.
• Familiarity with the usage of Shopify to manage eStore is a plus.
• Strong aesthetic flair, and preferably with basic skills in Adobe Illustrator, or online image-editing software such as Photopea.
• Familiarity with social media platforms, paid media tools, and digital analytic tools such as Google Analytics is a plus.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Working Days: 5 Days Work Week
• Working Timing: 9:00am – 6:00pm
• Office: Goodrich Building,Changi
• Salary: $ 2400 – $ 3000

Job Responsibilities:

• Perform administrative support for the Department
• Accurate and prompt execution of PO processes and invoice submittals
• Ensure on-time delivery for all order shipments to designated locations
• Handling of procurement related enquiries and feedback from regional offices
• Assist with claims on short-shipped, wrong or defective orders
• Liaise with suppliers and vendors as required
• Track and ensure best rates are applied on all shipments
• Assist the HOD and Manager in any assigned ad-hoc project or work as required

Job Requirements:

• Diploma in Supply Chain Management, Logistics or Business Administration
• At least 1 years of relevant working experience in fulfilment and logistics role
• Proficient in Microsoft Office applications and AX system (Training will be provided)

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Location: Clementi
• Working days: 5 days (Rotate shift based on roster)
• Weekday: 11.45am to 9.15pm | Weekend: 8.45am to 6.15/7.15pm
• Salary: $3,500 - $4,200

Key Responsibilities:

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch)
• Teachers’ management and administration (more than 50 teachers full and part-time)
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.

Requirements:

1. Diploma graduate preferred
2. Experience in similar or service related industry preferred (enrichment centers)
3. Retail sales experience is not mandatory

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Working days: 5 days, 44 hours
Salary: $2,300 - $ 2,850

Key Responsibilities:

Primary Role

• Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

• Minimum GCE O-Level & above
• 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Hospitality Technology and Processes Executive

About us:

Heritage Collection is a homegrown boutique hotel management group which started in 2011. Living up to our namesake, we are dedicated to preserving Singapore’s rich history and culture by making our heritage districts relevant for future generations. For us, relevance is achieved by a pragmatic balance of heritage conservation and innovation.

About this role:

We are seeking a highly motivated Hospitality Technology and Processes Executive to join our team. You do not need to have a background in hospitality but you must at least be interested to learn about the industry. The ideal candidate is someone who is interested in innovation and using technology to help our hotel deliver exceptional guest experiences. If you are a forward-thinker, detail-oriented, and thrive in a fast-paced environment, we want to hear from you!

Your Key Responsibilities:

- Assess, optimize, and implement technology solutions to enhance the guest experience, streamline operations, and improve efficiency within the hospitality industry.

- Analyze existing processes and workflows and identify areas for improvement or automation.

- Collaborate with cross-functional teams to design, develop, and implement innovative solutions, including software and hardware, that support the company's objectives.

- Stay updated on industry trends, emerging technologies, and best practices to ensure the company remains competitive and at the forefront of hospitality technology.

- Train staff on new technology implementations and ensure smooth adoption across all levels of the organization.

- Manage relationships with technology vendors and service providers, negotiating contracts, and ensuring service level agreements are met.

- Lead and participate in the testing, validation, and quality assurance of technology solutions to guarantee they meet the company's standards.

- Maintain detailed records, reports, and documentation related to technology projects and processes.

- Monitor technology-related issues that arise and work with external vendors to achieve a rapid resolution to minimize disruptions.

- Provide regular updates and reports to senior management on the status of technology projects and processes.

Qualifications you need to possess:

- Bachelor's degree in Engineering, Information Technology, or a related field from a recognized university.

- Experience with or willingness to learn about hospitality technology, operations, and processes is an added bonus.

- Ability to learn our hotel’s Property Management Systems (PMS) and other industry- specific software.

- Excellent project management skills with the ability to lead and execute projects.

- Exceptional analytical and problem-solving abilities.

- Ability to present ideas in a systematic and logical manner.

- Ability to work in a fast-paced, team-oriented environment.

Beyond your qualifications, we are looking for:

- Someone with high levels of motivation with even higher levels of integrity.

- Someone who is hungry to learn and humble enough to accept feedback.

- Someone who is resilient when faced with setbacks and challengers.

- Someone who is not looking for work-life balance but work-life integration because you are doing something you are passionate about.

- Someone who believes that their past journey through life and school can be made relevant with a role in our company.

- Someone who embraces change because our company believes that “change is the only constant” in the pursuit of excellence and innovation.

Only shortlisted candidates will be contacted.