The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

Selection Process:

1. Written Test
2. Interview
3. Security Cleanrance

Working Hours:

• Monday to Friday- 8.30 Am to 6 Pm

Scope of Works:

1. Provide quality customer service and excellent support operation to a billing system and report system for an e-procurement portal and meet key performance indicators.
2. Perform billing operation, report operation, change management, user education, incident management and problem management.
3. Handle in-bound calls and emails and to co-ordinate work with internal teams and external users.
4. Manage any incidents raised and track them to their closure escalating such incidents where required.
5. Monitor the accuracy of bills generated and manage any readjustments that may be required.
6. Generate and monitor billing reports.
7. Secondary duty is to perform the role of administrator for virtual assistant application that implemented for GeBIZ portal. Assist in training the virtual assistant. Covering the duty of web deployment when required.
8. Perform any other required tasks assigned by the management tosupport operation.

Requirement:

• Good communication skills through verbal and written presentation in the English language.
• Good interpersonal, analytical and problem-solving skills with a positive
• work attitude.
• Knowledge in business domain knowledge in government procurement, GeBIZ portal and billing operations.
• Ability to work with different teams, gather and analyze requirement and recommend areas of improvement independently.
• Working knowledge in the following areas such as Accounting and Billing, Use of Governement electronic portals, MS suite.

Required Experience:

1. At least 4 years of relevant and recent work experience that demonstrates the competencies in providing support for billing, report and financial related operations.
2. Knowledge or experience in the role of an administrator for virtual assistant application is an advantage.

• Analyse and resolve technical issues related to cyber security, providing clear communication and effective solutions.
• Maintain standards and controls to ensure data protection
• Provide expert technical consulting and advice to clients on cyber security best practices and system improvements.
• Develop and maintain strong relationships with clients, ensuring their security needs are met and exceeded.
• Respond promptly to customer enquiries and fault resolution requests, ensuring minimal disruption to their operations.
• Engage in complex technical problem solving across multiple technologies, including but not limited to, network security, endpoint protection, and threat detection systems.
• Establish and maintain corporate information security policies, standards, guidelines, baselines, and practices to protect the integrity and confidentiality of information.
• Proactively identify compliance-related issues to mitigate security risks, addressing gaps in control design and effectiveness, while seeking continuous improvement opportunities.

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier).  The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. 

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

Reporting to the Group Head of FP&A, the Senior Finance Analyst will partner with the Business Unit Managers and support groups to provide the necessary guidelines, strategies, plans, processes and controls in the region and divisional brand P&Ls.

Responsibilities:

A. Budgeting/Forecasting & Variance Analysis

• Analyze revenue, profitability by brand/customer/channel/market with quality commentary
• Provide analytical support to cross-functional initiatives and ad hoc projects and cashflow forecast
• Systematic variance analysis with quality commentary/business insight to support business objectives

B. Financial Reporting

• Responsible for overall accuracy in P&L reporting during month end closing; including preparation of journals; working closely with Shared Services Team; review with Senior Business Controller
• Prepare monthly management reports & review results with management
• Lead the actualization and analysis of monthly P&L, KPI, present divisional brand P&L and highlights with recommended action plans as required
• Liaising with the local accounting team (SSC environment) to ensure the integrity, accuracy of the accounting records, as well as in compliance with general accounting principles

C. Business Partnering

• Serves as the primary finance business partner and controller to support business operations by partnering with business teams to meet corporate objectives and decision support
• Preparation of Cashflow actuals and projection to Group

D. Compliance

• Ensure compliance with internal controls and statutory requirements including audit, tax, corporate secretarial preparation/enquiries etc.
• Manage and liaison with the external auditor, tax consultants, corporate secretary, banks and other external parties
• Ensure robust process and adequate internal controls are in place

• Minimum 5+ years post-qualification experience in Finance and Controlling, preferred to have some regional exposure but not required
• FMCG industry experience highly desired, but not required
• Commercially minded, pragmatic in approach with high attention to detail
• Creative and innovative attitude, always looking for new ways to improve current activities
• Highly organised self-starter with the ability to prioritise
• Multi-tasker able to achieve deadlines
• A team player able to work with multiple teams
• Strong influencing skills - ability to lead and build relationship with stakeholders
• Able to recognise senior stakeholders’ priorities and understand the optimal way of presenting information

Why join us?

• Progressive Organisation
• Attractive salaries that commensurate with work experience.
• In house gym and recreational facilities
• Friendly and fun environment

Job Description:

• Sourcing and communicating with suppliers to secure purchases and aim of converting them into partnership suppliers
• Negotiate optimal purchasing terms and conditions
• Generate Purchase order, report and maintain purchasing master data in system
• Analyse and determine the most suitable deal from various suppliers
• Bring in new leads and identify opportunities from new regions
• Develop and maintain relationships with current/ potential suppliers
• Other ad-hoc duties assigned by reporting manager

Job Requirements:

• Candidate must possess either a Diploma or Degree in Business Administration, and other relevant fields with minimum of 2-3 years of relevant work experiences
• Well-equipped in Microsoft Excel Skills
• Good critical, decision-making and problem-solving skills
• Outspoken and good communication skills; able to communicate across departments
• Works well in fast-paced environment

Job Description

• Able to edit product content that will be published on e-Commerce websites/portals.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Monitor trends in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc)
• Any ad-hoc duties assigned by reporting manager

Job Requirements

• Diploma or Degree in business, marketing, supply chain management, or related fields.
• Min 2 years of experience in e-commerce related industry (e.g., Lazada, Shopee, TikTok Shop).
• Analytical ability to conduct market research and identify trends and recommendations.
• Team Player driven by sales outcomes and targets.
• Strong marketing sense with expertise in building a strong digital presence.
• Innovative and resourceful in finding new approaches in problem solving.
• Strong interpersonal and communication skills.
• Can communicate in both English & Mandarin; to liaise with Mandarin speaking associates.

Responsibilities:

• Manage a team of technician in daily operations. Supporting them and leading the team to perform daily task efficiently.
• Manage a portfolio of clients and coordinate daily job requests.
• Follow up with the client after a service request has been done, including sending quotations and coordination to end of job task.
• Resolve outstanding collections and work closely with customers to rectify and resolve client and resident complaints/feedback.
• Manage suppliers for parts enquiries and order processing
• Supervise project tasks and oversee workers, sub-contractors, and vendors.
• Coordinate the project work to ensure successful completion as well as hand over to the Clients.

Requirements:

• Diploma in Facilities Management/ Mechanical/ Electrical Engineering/ Aerospace Engineering/ Marine Engineering.
• Class 3 Driving licence is an advantage.
• PC literate.
• Positive attitude, self-motivated & able to multi-task
• Candidates without working experience may also be considered./ Training provided.

Interested applicants please send your resume to our email at [email protected]

Job Purpose:

To assist the Finance Department in daily Finance Administration and Operations.

Key Roles & Responsibilities:

1) Accounts Payables and Receivables Maintenance: Responsible for maintaining accounts payables and receivables.

2) Expense Allocation: Charge expenses to appropriate accounts and cost centres by analysing invoice and expense reports and reviewing posting entries.

3) Commercial Card Expenses and Cash Advances: Manage timely payment of monthly commercial card expenses and issuance/settlement of cash advances for staff

4) Timely Payment Management: Ensure timely payment to vendors, grantees, and staff

5) General Accounting Duties: Assist with general accounting tasks, including posting purchase quotes, purchase orders, purchase invoices, debit/credit notes, and receipt/payment journals

6) Record Accuracy and Consistency: Check and ensure the accuracy and consistency of financial records

7) Finance Document Management: File and organize finance documents according to standard conventions

8) Bank Reconciliation and Audit Schedules: Prepare monthly bank reconciliations and other audit schedules. Monitor monthly creditors’ aging

9) Month-End Closing: Responsible for month-end closing for subsidiary or regional office accounts.

10) Other Ad-Hoc Duties: Perform additional tasks as needed.

Required Skills and Experience:

• Bachelor’s degree, ACCA, or tertiary qualification in Accounting.
• Working experience in charitable organizations and familiarity with MS Business Central 365 will be an added advantage.
• Meticulous and ability to multi-task
• Capable of working independently with minimal supervision.
• Self-motivated with strong interpersonal and communication skills.
• Ability to work effectively at all levels.

Description

Job Scope:

◈ Responsible to perform Full Set Of Accounts and handle year-end audit matters

◈ Handle accounts payable / receivable.

◈ Perform monthly CPF, quarterly GST, Monthly payrolls & Yearly IR8A, IR21 and ECI.

◈ Apply work permits, renew and cancelled

◈ Check invoices, delivery order to ensure payment are correctly made

◈ Responsible for accurate invoicing and filing of documents

◈ Tracking and record keeping

◈ Other ad-hoc duties assigned

Qualifications:

◈ Minimum GCE 'O' Level / Diploma / Bachelor

◈ Computer literate, Microsoft Word, Excel, Outlook

◈ Preferably 2 years experience

◈ Able to communicate in both English and Mandarin

We are looking for a meticulous and responsible accounts executive to be part of our office.

Our company requires a person with an eye for detail and great organization skill.

Job Title: Retail Sales Executive
Location: Tampines North / Lavender
Employment Type: Full-time, 5 days work week (Option for 6 days with additional pay)

Company Overview:
We are a leading supplier specializing in bathroom fixtures, kitchen appliances, fans, and lighting solutions. With a commitment to quality and customer satisfaction, we aim to enhance homes with innovative and stylish products.

Job Description:

• Assist customers in selecting bathroom fixtures, kitchen appliances, fans, and lighting products
• Provide expert advice on product features, benefits, and installation requirements
• Process transactions accurately and efficiently
• Maintain showroom appearance and merchandise display

Requirements:

• Fluent in English and Chinese (Mandarin)
• Previous retail sales experience preferred
• Passion for home improvement and interior design
• Excellent communication and interpersonal skills

Salary: SGD 3,000 - 4,500 per month

Benefits:

• Career growth opportunities within our expanding company
• Option for 6 days work week with additional pay

Contact Information:
For more information or to apply, please contact 80802806

Additional Notes:

• We welcome applications from individuals of all ages
• Preferably Singaporean or Singapore PR

Job Summary:

• Industry: Healthcare
• Location: Queenstown
• Employment type: Full-time, contract for 6 months

Job Responsibilities:

• Coordinate operations between department and external parties in the running of specific projects or services
• Work closely with various job groups to ensure smooth operation and department readiness
• Provide or arrange for training for staff whenever applicable
• Review or create SOP/process guide for ground workflows
• Able to do resource/manpower planning, strategic planning, procurement and paper writing
• Perform any other duties assigned by RO.

Job Requirements:

• Minimum Bachelor degree
• Past experience in the healthcare industry is preferred
• Proficient in computer skills
• Team player with good communication and interpersonal skills
• Able to multitask and work in a fast-paced environment

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R22110663 / EA Licence No: 12C6253

We are seeking for an experienced HR Executive to join our growing team! If you're interested, please apply, and we would love to share more information with you!

• Assist in the end-to-end recruitment process, from job posting to candidate onboarding. 

• Screen resumes, conduct initial interviews, and coordinate interviews with hiring managers. 

• Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS). 

• Facilitate the onboarding process for new hires, ensuring a smooth transition into the organization. 

• Prepare and maintain new hire documentation and personnel files. 

• Update and maintain employee records, ensuring data accuracy and confidentiality. 

• Assist in the administration of HR-related documents, such as employment contracts and letters. 

• Handle general HR inquiries and provide support to employees on HR-related matters. 

• Contribute to HR projects and initiatives, such as employee engagement programs and training sessions. 

• Collaborate with the HR team to implement and enhance HR policies and procedures. 

• Ensure compliance with labor laws and company policies in all HR processes. 

• Keep abreast of changes in employment legislation and assist in policy reviews. 

• Bachelor’s degree in Human Resources, Business Administration, or a related field. 

• Strong interpersonal and communication skills. 

• Ability to maintain confidentiality and handle sensitive information. 

• Detail-oriented with excellent organizational skills. 

• Proficient in Microsoft Office applications. 

Shape the Future of Talent at Educare Human Capital!

Educare Human Capital, a leading provider of recruitment and HR solutions, is searching for a dynamic and results-oriented HR Executive (Recruitment) to join our growing team.

In this exciting role, you will be responsible for the entire recruitment lifecycle, from sourcing and screening top talent to conducting interviews and onboarding new hires. You'll play a key role in building strong relationships with clients and candidates, ensuring a positive experience for all.

Job Description:

• Develop and implement effective recruitment strategies to attract top talent for diverse client needs
• Source and screen candidates using various methods, including online platforms, job boards, and professional networks
• Conduct in-depth interviews to assess candidate skills, experience, and cultural fit
• Onboard new hires and ensure a smooth transition into their roles
• Maintain strong relationships with clients, understanding their specific needs and exceeding expectations
• Generate recruitment reports and analyze data to improve effectiveness
• Stay up-to-date on industry trends and recruitment best practices
• Develop HR polices and procedures for talent recruitment, management and development

Minimum Entry Requirements:

• Bachelor's Degree in Human Resources, Business Administration, or a related field
• Minimum 2 years of experience in a recruitment role (agency or in-house)
• Proven track record of successfully placing candidates in permanent or temporary positions
• Strong understanding of the Singaporean recruitment landscape
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and candidates
• Proficient in MS Office Suite and applicant tracking systems (ATS)

Educare Human Capital offers a competitive salary and benefits package, along with the chance to work in a fast-paced and dynamic environment.

Join our team and make a real difference in shaping the future of talent!

Ready to take your recruitment career to the next level? We encourage you to apply!

OVERVIEW:

The Sales Exec - Inside Sales, plays a crucial role by managing our existing APAC-based clients in Sportradar’s lower account segment. This starting position requires initial account management experience, superior communication skills, and a results-driven mindset. Responsibilities include renewal discussions, avoiding client churn and identifying up-sell and cross-sell opportunities with our established clients in the APAC Region. 

THE CHALLENGE:

• Efficient account management of ~100 small to medium-sized Sportradar clients
• React on account enquiries in a timely manner and find satisfying solutions aligned with our account segment strategy
• Help building a pipeline by identifying and nurture up-sell and cross-sell opportunities throughout the year
• Decrease the risk of client churn while representing Sportradar’s account growth strategy
• Work with internal Sportradar teams to further develop the commercial approach in this customer segment
• Document all touchpoints and transfer knowledge regarding the account to internal Sportradar team members
• Collaborate closely with other Sportradar team members to ensure alignment and integration of sales strategies, projects and programs for successful implementation and execution.
• Manage the client up to the next account segment.
• Other duties as assigned.

YOUR PROFILE:

• Recently finished Bachelor’s Degree.
• First experience in a sales, account management, partnerships, or business development role welcome
• Love for CRM Systems and structured selling processes
• Quick learner to identify key decision makers and influencing executive-level stakeholders.
• Able to think analytically, navigate sales cycles, and create for the team/yourself pipeline & roadmap to convert opportunities
• Strong organizational, issue resolution, and decision-making skills are required. Superior verbal and written presentation and communication skills.
• Self-motivation and professional discipline with excellent follow-through.
• Polished PowerPoint presentation skills.
• Language Skills for negotiations: English- Spanish is a plus
• Must be able to work well with others as part of a team.

Preferred qualifications:

• Inside Sales or equivalent sales experience in sports media or technology
• Experience working in a global organization.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
  

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

Working Duration: Mon - Fri 8.30am-6pm

Salary Up to $3700

Location: Pioneer

Responsibilities:

• Negotiating deals and maintaining Customer Satisfaction
• Technical Consultative Service and generating specification
• Gathering Feedback from customers
• Cold Calling, Networking and social media
• Other Ad-hoc duties assigned

Requirements:

• Min A level or Diploma in business or its related field
• Min 2-3 years of working experience as a sales executive
• Work Independently
• Communication Skills

Send your Cv to [email protected]

We’re a world-leading smart mobility SaaS tech company with over 2,000,000 subscribers across 23 countries. Our teams are collaborative, vibrant, and fast-growing, and all team members are empowered with the freedom to influence our products and technology.

Are you curious, innovative, and passionate?

Do you take ownership, embrace challenges, and love problem-solving?

We’re looking for a Senior / Systems Engineer who will enable us to build industry disruptive tech products and revolutionise the way our customers use technology.

You want to

• Install new systems (bare metal and virtual machines), rebuild existing systems and configure hardware with a focus on infrastructure as code (IaC) and automation
• Develop and maintain configuration management tools
• Contribute to and maintain system standards
• Work closely with Software Engineers to develop CI/CD pipelines
• Research and recommend innovative and automated approaches for system administration tasks
• Manage security on the systems platform
• Perform and ensure daily automated backup operations are carried out
• Apply operating system patches and upgrades on a regular basis
• Perform periodic performance reporting to support capacity planning
• Make recommendations for future upgrades

You have

• BS Computer Science degree or equivalent industry experience
• Linux Guru skillset
• Configuration management experience (Cfengine, Puppet, Ansible, etc)
• Big data and supporting systems experience (Cassandra, Hadoop, Kafka, Spark, Flink, RabbitMQ)
• Container and Container Orchestration experience (Docker, Kubernetes)
• Experience running hybrid environment of on-premises and cloud services

Job Scope

• Sales Order Excellence: Take the help of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying.To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidate must possess at least a diploma or above cert
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous
• at least 2 years relevant experience

• Performance Bonus: Our company recognizes and rewards high performance with competitive bonuses tied to your results.
• Restricted Stock Units (RSUs): We issue RSUs to contributors, offering you a stake in the company's success and aligning your interests with our long-term growth.
• Collaborative Work Environment: Join a team that values innovation, collaboration, and continuous improvement.

We are looking for Operations Executive (Site Surveyor/Servicing) who will be our frontline to help us deliver the best possible experience to our customers. We are looking for energetic, mobile folk who enjoy conversing with others from all walks of life. Air-con installation experience is desirable, but training will be given. The job scope involves identifying key installation information for our operations and installation teams on-site, and liaising with customer on the best set of requirements. You will need to be able to convert prospective buyers who are on the fence to our customers.

Responsibilities:

• Schedule aircon installations, ensuring timely and efficient completion of the service.
• Ensure excellent customer service by addressing customer requests and inquiries effectively.
• Oversee and manage a group of technical personnel including training and performance management.
• Oversee and manage service recovery for any issues that may arise during installation.
• Ensure accurate data input for aircon related works.
• Analyse data to identify and highlight trends.
• Develop and implement process improvements to increase efficiency and effectiveness of the aircon department.
• Maintain accurate records of all work performed.
• Handle other operational duties as the team requires.

Qualifications:

• Able to commit 5.5 day work week (Monday - Friday, 9am-6pm, Saturday 9am-1pm)
• Good at sales and/or communicating to customers
• Must have a valid driving license (Singapore Class 2B or Class 3 or equivalent)
• Experience in air-con installation is a plus, but not required
• Preference given to candidates with their own mode of transportation (motorcycle or car)

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionized the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fueled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

Reporting

• Manage weekly and monthly sales reporting to internal teams, including SKU, SEA Sales Report, NPD, and Stock on Hand (SOH) reports.
• Track sales performance for sales team against targets on a weekly basis.
• Tabulate and update SOH to identify potential stock-outs for sales orders.
• Collect and summarize competitor reports from the sales team on a monthly basis.
• Perform market research and analyze marketing-related reports as required.
• Assist in preparing global and regional meeting decks and ad-hoc global reporting.
• Update the monthly CRM report for all 3 markets based on the provided template.
• Consolidate monthly and year-to-date marketing spend for all 3 markets.

Trade Marketing/Retail

• Track the sales performance and rostering of 2 Singapore-based Brand Ambassadors.
• Coordinate with all suppliers for Singapore trade events and retail seminars.
• Submit new launch information to retailer portals in a timely manner to ensure product readiness.
• Plan and consolidate trade and promotional event (including masterclasses) templates for all 3 markets.
• Consolidate post-event reports for trade and promotional events (including masterclasses) to be submitted to the team.
• Own and coordinate 2 Sephora Press Days.
• Coordinate the dissemination of all materials (deluxe, TOA, collaterals) to stores for Singapore trade events.

Administrative

• Raise purchase orders in NetSuite and update the retail staffing/marketing OPEX live tracker.
• Coordinate major meetings.
• Manage office administrative tasks such as repairs, maintenance, IT support, and supplies.
• Assist with team activities.
• Coordinate quarterly allowance for office staff and 2 Singapore-based Brand Ambassadors.

Who you will work with

• Reporting to the Head of Commercial SEA and Head of Marketing SEA

" Fast track progression in Banking and Finance industry (for graduated - Entry Level )"

# No experience needed /Entry Level welcome

# Good for start new career -Training will be provided

# ALL Department - Sales/ Operation / Sales Support Dept

Job Description

• Cold call/ follow up for new client
• Roadshow and Events
• Acquire new customers through follow up Engage & build good relationship with customers Process all customers’ applications and documentations Meet performance standards, business goals and sales targets

Requirements:

• Diploma /Degree in Banking /Finance Good communication skills,
• strong customer service mindset Keen interests in Banking and Finance industry Willingness to learn as comprehensive training provided

Send your CV to [email protected]

As a Senior Crew Executive, you will manage the day-to-day operations and policies regarding the sea-going staff of heavy-lift crane barges and land-based contract staff. You support our organization’s quality, safety, and environmental management system in the process of continuous improvement. In this regard, you assume responsibility and accountability for supporting and coaching any staff under your care.

Your responsibilities as a senior crew executive (includes but are not limited to):

• Plan, coordinate, and oversee daily crewing functions, ensuring adherence to policies and procedures.
• Develop and implement crewing strategies for recruitment and retention, contract and performance management, disciplinary actions, and all trainings, insurance claims and manage crew budgets.
• Handle crew mobilization and demobilization, including Singapore Work Pass, travel, visas, and accommodations, efficiently and cost-effectively.
• Maintain accurate crew records, ensure timely payroll processing, facilitate logistics for crew changes, and review/approve related invoices for submission to Finance.
• Ensure crew compliance with all regulations necessary for their proper functioning, in accordance with IMO conventions like STCW and MLC, Flag requirements, MPA, ICA, and MOM regulations.

Your qualities

You can make your mark as a senior crew executive:

• A degree or diploma in Maritime Business/Nautical Studies or any related disciplines. A Certificate of Competency will also be considered.
• A minimum of 5 years of relevant crewing or ship management experience and a comprehensive knowledge of crewing and manning requirements of Harbor Craft vessels.
• A comprehensive knowledge of Singapore Work Pass rules and processes.
• Experience in dealing with Flag, MPA, ICA and MOM.
• A sound working knowledge of Microsoft Office software especially with, Word, Excel and PowerPoint.

Main Responsibilities:

• Assist with treasury requirements (financing and payments) for Singapore and subsidiaries in Asia, namely Australia, Malaysia, and Thailand.
• Efficient communication with all platforms for any treasury on outward remittances and trade loan funding matters.
• Act as a bridge between the banks and execution team and other internal departments on any queries or issues on outward remittances transactions.
• Manage day to day cash flow requirements to ensure smooth, accurate and timely processing of outward remittances including FX transactions and trade loan drawdown with the banks (especially on the day prior to Singapore Public holidays to ensure that transactions are well processed).
• Maintain and update treasury file and TMS (Treasury Management System) to ensure data accuracy.
• Generate accurate and timely daily and monthly reporting.
• Any other duties as required.

Experiences:

• At least 4-5 years of relevant work experience
• Understanding of trade finance instruments (Bill Collection, Standby Credit, Documentary Credit, Performance Bond)

Other skills (Computer Skills, etc):

• Professional, self-motivated, “hands-on”
• Good verbal and written communication skills
• Ability to work independently and handle conditions of uncertainty
• Ability to prioritize tasks and respond quickly to spot issues
• Proficient in use of technology particularly Excel and Word, fast learner of other systems
• Good communication / interpersonal skills
• Ability to work effectively as part of a team
• Highly self-driven and able to work independently with minimal supervision

Academics:

•  Degree in Finance/Accountancy/Business Management or equivalent

Are you a social media maven who lives and breathes hashtags, engagement rates, and viral content? We’re looking for a Social Media Content Creator to join our team. If you have a keen eye for detail, a knack for storytelling, and the technical skills to produce engaging content for Social Media, come join us! 

Key Responsibilities:

• Create high-quality photo and video content for our social media platforms (Instagram, Facebook, TikTok, YouTube, and XHS).
• Plan, shoot, and edit engaging content that aligns with our brand identity and marketing goals.
• Design visually appealing graphics for social media posts, stories, and campaigns.
• Collaborate with the team to develop and execute creative social media campaigns.
• Stay up-to-date with social media trends and incorporate innovative ideas into content creation.
• Assist in brainstorming and conceptualizing new content ideas to keep our social media presence fresh and exciting.
• Monitor social media performance metrics and make data-driven adjustments to content strategies.

Requirements:

• Proven experience in photography, videography, and graphic design, with a strong portfolio showcasing your work.
• Proficiency in photo and video editing and design softwares such as Adobe Creative Suite, Capcut, and Canva.
• Solid understanding of social media platforms and their respective content requirements.
• Great storytelling skills and a creative mindset.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong attention to detail and a commitment to producing high-quality content.
• Good communication and collaboration skills to work effectively within a team.
• Familiarity with lighting, composition, and other technical aspects of photography and videography.
• Singaporeans and PRs only.

Bonus Points:

• You are a content creator yourself! 
• Proficient in written Chinese for content creation on the Xiaohongshu (XHS) social platform.
• Familiarity with SEO principles and digital marketing tactics. 
• A sense of humor and a love for all things digital.

If what you are reading interests you, come join our merry band of misfits! Interested candidates should submit their resume and any relevant portfolio work to [email protected].

Deliver Exceptional Customer Service:

Provide personalized and attentive service to every customer, exceeding their expectations.

Build rapport and cultivate long-term relationships with clients.

Anticipate customer needs and offer proactive solutions.

Handle customer inquiries, complaints, and returns with professionalism and empathy.

Achieve Sales Targets:

Consistently meet and exceed individual and store sales goals.

Utilize sales techniques and product knowledge to drive conversions.

Develop a deep understanding of customer preferences to recommend suitable products.

Leverage CRM systems to manage customer data and sales opportunities.

Product Expertise:

Possess in-depth knowledge of our products, including their features, benefits, and history.

Stay updated on product launches, collections, and trends.

Effectively communicate product information to customers in an engaging manner.

Store Operations:

Contribute to maintaining a luxurious and inviting store environment.

Assist with visual merchandising and display setups.

Adhere to store policies and procedures, including security and loss prevention.

Participate in inventory management and stock replenishment.

Team Collaboration:

Work collaboratively with store management to achieve common goals.

Share best practices and contribute to a positive team atmosphere.

Support colleagues in achieving their individual targets.

Requirements

Proven experience in luxury retail sales.

Strong passion for fashion, luxury goods, or the specific product category.

Excellent interpersonal and communication skills.

Ability to build rapport and trust with customers.

Strong sales and negotiation skills.

A keen eye for detail and a sense of style.

Proficiency in relevant computer software (POS systems, CRM).