About the company

Our client, one of the pioneers in the Motor Insurance industry and looking to venture into Commercial Lines business. They are actively expanding, seeking for driven individuals to join the broking team and work closely with the Head of Operations.

About the job

In this position as an Operation Manager, you will be expected to lead strategies, manage the existing team and work closely with the Insurance partners. The incumbent will also be expected to source and develop new business, clients’ management and business retention and come up with insurance advice & solutions in a timely manner.

The Operation Manager will be expected to support the HOD to ensure the department’s smooth operation and provide training, guidance and work closely with the broking teams. Ideal incumbent must be familiar with broking set-up and how the business operates. You will be managing a small team of 5 and report into the Head of Insurance.

** office is located at East of Singapore but conveniently located near MRT station

** Attractive bonus, benefits and wellness

Skills & experience required

• 5+ years of experience with insurance broking (Plines, Motor, Property & Casualty)
• Experienced and strong commercial line product knowledge
• Some sales background in Broking preferred (Non-life ideally)
• Team management or supervisory experience preferred
• Good communication and interpersonal skills
• Meticulous, good problem-solving and presentation skills
• Positive, enthusiastic, team player and pro-active working attitude

If the above position interest you, kindly click on the appropriate link to apply for this role.

EA: 94C3609/R1325349

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

(FMCG Non-Food / Health & Beauty)

Location: Woodland

Salary : $4000 + Commission

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Formulate strategic plans and initiatives aimed at bolstering business channel expansion.
• Manage sales accounts, catering to various sectors including general trade, convenience stores, wholesalers, modern trade, and food service, with a focus on nurturing strong customer relationships.
• Drive the acquisition of new accounts and the promotion of existing and new products to both current and prospective clients.
• Meet sales objectives by achieving targets, managing channels effectively, and controlling costs.
• Develop and implement sales promotion strategies and budgets to surpass channel sales goals.
• Generate comprehensive sales reports for management review.
• Optimize resource allocation within the sales budget for maximum efficiency in designated channels.
• Conduct regular field visits to ensure route coverage, monitor competitor activities, and identify growth opportunities.
• Inform sales channel clients about new products and promotions to stimulate increased sales.
• Establish and maintain an efficient outlet servicing schedule to meet or exceed sales targets.
• Collaborate with the Marketing team to execute effective sales activities and promotions, enhancing product visibility and consumer engagement.
• Lead and inspire a sales team to achieve set targets.
• Provide coaching and support to enhance the sales capabilities of team members.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Purpose

What the job should do?

1. The role is to define the strategic framework for IWM, lead the planning process, coordinate business cases, funding requests, monitor business performance, management reporting etc. to support a high-performing business from a regional perspective
2. Key areas to be covered under this role:
   1. Regional scope to define the strategic framework for IWM
   2. Lead the planning process
   3. Coordinate business cases and funding requests
   4. Monitor business performance, and management reporting
   5. Initiate corrective actions and lead key projects
   6. Conduct governance and business forums
   7. Lead analytics and personalised offers/messaging

To whom or what it should be done

1. The role would be reporting to the Head of Group Islamic Wealth Management

How it supports the business

1. To ensure IWM targets achieved and highlights performance issues and actions required
2. To secure the required budgets and resources for GIWM
3. To ensure successful delivery of key projects and adherence to the governance process
4. To ensure good governance of the business unit

Job Description

• Strategy development

Formulate and implement Islamic Wealth management strategies in alignment with Shariah principles to meet organizational goals

• Business Management

Monitor and report on business performance, analyzing leading indicators and trends and initiating corrective actions where needed. Lead the planning, budgeting and business case process, helping to secure budget and resources

• Business Growth

Drive business expansion in the Islamic Wealth Management sector by identifying growth opportunities and establishing strategic partnerships. Leverage data and analytics for IWM use cases

• Business Governance

Manage governance requirements for the business unit including business forums, reporting, cost management and administrative matters. Lead on risk and compliance matters for GIWM

• Team Leadership

Build and lead a high performing team, fostering a culture of excellence, collaboration and commitment to Islamic Finance principles

Job Requirement

• Background in Wealth Management and business strategy would be advantageous. MBA would be an advantage but not essential
• 10-20 years experience in banking, wealth management and business strategy
• Banking and wealth management expertise
• Strategic vision
• Leadership skills
• Financial modelling skills
• Data and analytics competencies
• Project management and agile experience
• Risk and compliance awareness
• Strong presentation and communication skills
• Advanced user of Microsoft Powerpoint and Excel
• International experience would be a plus
• Ability to lead a decentralized team

Salary range: SGD 3.0k to SGD 5.0k

Looking for RMs with expertise in handling financial loan products within automotive industry mainly block discounting, floor stocking and other facilities to the small- and medium-sized enterprises (SME) customers.

You may be given the opportunity to market other financial products to customers from different industries as part of your career growth with the organisation.

Responsibilities:

• Build and maintain strong relationship with clients within Automotive Industry
• Acquire new SME customers and expand the customer base/revenue for auto financial loan products
• Perform financial analysis and prepare credit report proposal
• Manage customer account proactively and possess good understanding of the FI’s loans and services in order to address client’s needs effectively

Requirements:

• Degree/Diploma holder with at least 1-2 years of relevant experience in above specialty
• Sales oriented, with good network of business contacts and strong ability to source and generate leads
• Possess business acumen, customer centricity and pleasant demeanor
• Applicants who have direct sales exposure in automotive industry environment and possess basic understanding of the financial products are welcome to apply

Morgan McKinley is Your Gateway to Career Success.

Role & Responsibilities

• Manage bi-weekly/monthly outlook, overseeing financial files and reporting by liaising with category and finance for alignment.
• Facilitate weekly LT meetings, collating input beforehand and documenting actions afterward.
• Connect the dots between various weekly meetings and contribute to actionable items.
• Conduct monthly/weekly business and readiness reviews, ensuring information, schedules, and templates are well-organized while holding individuals accountable.
• Coordinate team morale events, including offsites and initiatives, to boost team spirit.
• Act as the driving force for the team, ensuring organization and efficiency.

Who we are looking for:

• Bachelor’s Degree or equivalent
• At least 2-3 years of solid business management experience i.e. Managing multiple programs, timelines, holding stakeholders accountable to deadlines and coordinating across multiple programs.
• Well-versed in managing data i.e. Expert user of Microsoft Excel and PowerBI (as a user), ability to pull data from multiple different platforms and clearly identify requirements and trends. Being able to create PowerBI would be a massive advantage.
• Proven track-record of regional collaboration across Asia / APAC

Additional Information about the role:

• Client: Leading Multinational Technology company
• 12 months contract role- renewable
• Work location: Cecil St. Singapore

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Description

• Manage the overall operational budgetary and financial responsibilities and activities of the department.
• Plan and implement control systems to fulfill the department missions and the goals.
• Prepare and report the qualitative and quantitative KPI's of the department on a monthly basis to Senior Managements.
• Review perforance data to monitor the department perforance.
• Communicate regularly with the President & CEO of ITOCHU SIngapore, Asia Oceanuc Block Group COO, Senior Managers/Managers of ITOCHU headquater in Japan and other managers throughout the ITOCHU Group to discuss/negotiate/report to implement strategies.

Job Requirements

• Building up clear, consistent and sustainable strategies in Pulp and Paper, Cement and Ceramics, Logistics, Natural Rubber and Realty business segments.
• Excellent communication skills including proven ability to effectively convey information and ideas clearly in both written and verbal means to Management, Dept staffs, Clients and Vendors.
• Strong interpersonal skills with demonstrated ability to build rapport and maintain good relationship with Management, Superior, Subordinates and local/overseas counterparts.
• Excellent in Japanese for Japanese communiation and business negotiations both verbally and written.(at least, holding JLPT N1 level)
• Worked in Japanese Company for over 20years and understands the Japanese company culture.
• Excellent knowledge in finance / account / legal , advanced knowledge in PC (microsoft Excel, Word, Power Point).
• Challenging, open minded, sensitive and able to work in multicultural environment.
• Excellent knowledge in physical commodity trading and LC transaction.
• Capability of frequent overseas business trip to any part of the world.
• Problem-solving and analytics skills with demonstrated ability to identify and define problems, extract key information from clients/vendors, verify cause of problem and develop feasible solutions to resolve problems identified.
• Capability of coaching and motivating Dept staffs for better performance and contributions.

Job Descriptions

• Work closely with suppliers to formulate effective marketing strategies and plans
• Manages forecasting, inventory and relevant reports and business review require from supplier and internal
• Develop and enhance suppliers’ relationship
• Drive demand creation and product promotional activities
• Work closely with Sales and FAE team to achieve revenue, profit, and supplier objectives

Job Requirements

• Diploma or Degree in engineering electronics or equivalent
• Minimum 3 years relevant product marketing experience from semiconductor industry
• Excellent interpersonal, communication and presentation skills
• Good analytical skills and proficient in MS office applications
• Outgoing personality, positive and a strong drive to succeed
• Overseas travel is required

Benefits

• Annual Health Screening
• Insurance Scheme i.e. H&S, Personal Accident
• AWS + VB

Other Details

• Work location: Taiseng
• Mon - Fri, 8.30am - 5.30pm

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23911

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Key responsibilities include, but are not limited to:

1. Assisting the restaurant manager (RM) working towards the restaurant's operating budget for the profitability of the restaurant.
2. Coordinate daily front of the house operations; daily briefing and overseeing kitchen members.
3. Respond efficiently and accurately to customers complaints and updating RM of such matter
4. Always ensure and maintain consistency of product quality presentation as set by Head Chef/RM/management.
5. Training and supervising service staff members to lead & motivate team to achieve sales target by upselling of beverage/food items and maintaining customer satisfaction.
6. To constantly brief all service staff members on promotions, updating/displaying of marketing collateral on time and be accountable for the profit and loss of the restaurant.
7. Assisting RM for accountability for planning strategies to ensure that business plan is delivered
8. Ensure cash handlers adhere to cash handling & banking procedures
9. Optimize labour productivity by translating forecast sales, transaction counts and average check into day-to-day scheduling (lead staff in the opening and closing of the outlet).
10. Manage monthly FOH inventory, weekly ordering and receiving (FSMS-monitoring forms are duly filled daily)
11. Ensure to comply with good hygiene and personal grooming standard, food safety, cleanliness and food presentation standard. At all times to be cautious, bear in mind and put in use for Risk Management Plan and FSMS (Food Safety Management System).
12. Must have good knowledge of the restaurant menus and their recipes. Always deliver the company brand promise and provide exceptional customer service.
13. To be aware of what competitors are doing and report to the RM.
14. All other ad-hoc duties as assigned that are relevant for the profitability of the restaurant.

Requirements

· Meticulous, keen attention to detail and creativity.

· 2 or more years’ experience working within the food industry- is a must.

· Capable of working in a fast-paced environment.

· Positive attitude and Good communication skills

· Solutions-oriented, results driven and problem-solver

Operations Risk Manager, First Line Risk & Controls, Fintech

As key member of the Operations Department, you will be responsible for managing its’ risks and regulatory obligations:

Risk

Provide support and advice in relation to the risk framework and policies and processes

Support annual RCSA exercise

Test RCSAs to ensure fit for purpose prior to compliance audits

Update and maintain Key Risk Indicators

Collate KRI reports/results

Prepare risk dashboards for committees, reporting and management

Provide Operations specific support to other controls functions (e.g. for BCM exercises, tech risk assessments, fraud investigations, internal and external audits, regulator enquiries/inspections)

Compliance

Support Compliance team to ensure Operations team, staff and procedures align with applicable regulations covering regulatory compliance (MAS PSA, AML, CFT, Sanctions, etc.)

Work with second line to identify any controls gaps related to compliance above

Provide relevant documentation, reports, or further material to verify compliance, support investigations, etc.

Ad-hoc support for projects such as systems upgrades, process updates, change/transformation.

Advise/educate/train department members on compliance requirements, procedures, etc.

Requirements

Suit those with 5-7 years in banking/financial services audit, assurance, enterprise risk or ORM

Knowledge of banking/financial services operations well regarded

Well versed in risk management and internal controls

Compensation

$6kpm-$8kpm

Sloane | Shorey

Sloane Shorey Consulting is a Singapore-based executive search firm founded in 2016. We specialize in risk management recruitment for the banking & financial services sector across Asia and the Middle East. Our coverage includes financial risk management, operational and enterprise risk, and regulatory risk and compliance.

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

Guide, supervise and oversees tasks assigned for room attendants and contractors.

Prepare daily rooms allocation report for room attendants and conduct roll calls.

Ensure proper use, care and storage of cleaning equipment, chemicals, and protective wear etc.

Ensure wall areas, floors and carpets are kept clean at all times.

Ensure all keycards and mobile phones are returned by the room attendants into storage areas.

Handle guest enquiry & complaints and ensure preventive maintenance schedule work are carried out.

Monitor and control staff overtime, assist in amenities inventory.

Counsel subordinates when necessary

Carry out room inspection to ensure proper maintenance, cleanliness of the rooms and replenishment of the amenities.

Carry out public area inspection to ensure proper maintenance & cleanliness.

Maintain individual pantry amenities stock availability for operation usage and ensure cleanliness in pantry areas.

Follow up with works order for defects jobs/works.

Notify and follow up with front office for any missing or damaged items.

Conduct orientation and training for new housekeeping staff.

Set up and coordinate room decorations.

Planning of the crash program for section floor.

Conduct performance appraisal for room attendants.

Submit daily reports to the AEH.

Perform any other duties assigned.

Job Requirements

• Candidate must possess at least a Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• Minimum 2 years housekeeping experience in a supervisory capacity.
• Able to perform shift work and work on weekend.

Responsibilities:

• Provide regulatory compliance advice to business and support functions.
• Provide coverage and support across various compliance business as usual matters including name screening, enhanced customer due diligence, transaction monitoring, trade surveillance, personal account dealing reviews and marketing materials reviews.
• Assist with the annual compliance work plan, conduct compliance testing / assessment, and preparation of management information materials.
• Monitor new regulatory changes and update the policy / procedures to comply with the regulatory requirements.
• Assist with internal / external audits and regulatory inspections, and assist with any other ad-hoc duties, as assigned.

Requirements:

• Degree in any discipline, preferably in a business-related field.
• Diploma in Regulatory Compliance / Financial Crime Compliance / CAMS certification is preferred but not a must.
• 5-7 years of working experience, preferably from a compliance function in a retail brokerage firm or within the banking / financial services industry.
• Familiar with the SFA and the regulations thereunder.
• Self-starter who can work independently and effectively prioritize well in a fast-paced environment.
• Proficient in English and Mandarin to liaise and work with counterparts based in China.

Job purpose:

To manage oversight and be backup for the unit’s transactions screening function, maintain oversight of policy and procedures for Trade Operations, Branch Operations, Operations, Governance and Control Unit (OGC) and to assist Country Operations Head in Operation matters.

Key responsibilities:

Transaction screening

• Providing guidance to the team
• Performing QA to ensure quality of work
• Back up for screening function
• Coordinating with Compliance to ensure screening standards are met and maintained
• Training of selected staff from other Operation units for screening function
• Apply or adapt sanctions knowledge or laws/regulations to tasks

Maintain oversight of policy and procedures for Operations units

• Keep track of due dates for policies and procedures and to remind respective units in advance to perform update
• Implementing and reviewing of policy and procedures for the units
• Propose workflow/policy and procedures improvements to Country Operations Head
• Creat, maintain and perform controls to ensure the 3 units’ adherence to policy and procedures
• To work with respective departments and SMEs to review changes in local regulations and the consequent impact on the unit’s policy and procedures to ensure adherence to local regulatory requirements

Supporting Country Operations Head on Operation matters

• To liaise with auditors, to work together with other Operation units as necessary to address points
• Be point of contact for Compliance on such related topics on behalf of Operation units
• To recommend improvements/report adverse events in Operations to Country Operations Head
• To be Country Operations Head delegate for committees as appointed
• To support decision making by Senior Management involving Operations by way of maintaining knowledge of events/incidence in Operations

Other tasks

• To perform documentation check before giving approval to Branch Operations for account opening, after all necessary sign offs obtained for account opening
• To act as checker for Branch Operations for remittances
• Any other task as assigned by Country Operations Head

Minimum qualifications:

Diploma/Degree

Minimum experience and skills:

• 8 years and above relevant experience in Operations and transactions screening, preferably in Corporate Banking with exposure to Trade Finance
• Have exposure to AML/KYC as 1st line or 2nd line of defence

Responsibilities:

• Generate revenue and profit in a fast-paced and target driven environment, liaising with clients, on-boarding new clients, identifying new business opportunities, and successfully closing deals, hitting and exceeding KPIs.
• Build, organize and manage the business development team.
• Develop and implement effective sales strategies to proactively pursue leads, achieve revenue targets and expand market share through strategic prospecting and networking.
• Cultivate and maintain strong relationships with high-net-worth individual and institutional clients in the Forex and CFD Institutional liquidity Market.
• Stay abreast of industry trends, market dynamics, and competitor activities, setting budgets for sales & marketing expenditure for the team
• Collaborate with internal teams, including product development, marketing, and customer service, to ensure a seamless client experience.
• Other tasks delegated by the management.

Qualifications:

• Bachelor’s degree in Finance, Business, Marketing or related discipline.
• Minimum 5 years of industry-related business development experience
• In-depth understanding of financial markets in Forex and CFD brokerage, liquidity solutions, trading technologies and risk management is essential.
• Good communication skills in Mandarin to liaise with Mandarin stakeholders

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Working for Financial institution, you will be part of Service delivery team performing Senior Incident Manager role

As a Major Incident Manager, you will take ownership of ensuring technology services from minimal disruptions, and other service impacts by leading service delivery teams restore services quickly, safely and sustainably.

Through education and collaboration, you will ensure adherence to Major Incident Management Process by all relevant stakeholders.

In this role, you may expect to take ownership of;

• Leading the Response, Consolidation, Recovery and Restoration phases of major incidents;
• The delivery and management of Major Incident Communications;
• Leading Incident Review processes, and driving the associated change initiatives;
• Partnering with key stakeholders - Service Delivery Managers, Technical Incident Teams, Change & Problem Management teams to identify and propose workarounds;
• Engaging with the Problem Management group, where root cause is unknown at the time of service restoration.

About You

• Min 7 years of experience in Incident Management
• Good experience working with ITIL framework
• Excellent communication skills
• Experience in handling both infrastructure and application related incidents / problems
• You're a process driven, clear communicator and skilled problem solver, able to navigate through ambiguity in a calm and methodical manner to make data driven, risk sensitive decisions.
• Your ability to rapidly identify and engage the correct colleagues, and lead a response team through a major incident will be essential to your success in this role.
• As an ITIL qualified professional, you will drive best practice outcomes in line with our Group values and the expectations of our customers.

Interested candidates please email your resume to [email protected]

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

[Enrichment Centre]

Working day: Monday – Friday
Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities:

· Prepare and review compliance handbook

· Handle MAS filings and inquiries from regulatory bodies

· Perform regular compliance checking to ensure compliance with regulatory requirements

· Handle KYC and AML-related matters as well as client onboarding compliance check

· Provide relevant advisory to business/support units and other AML teams on matters relating to compliance issues, transaction monitoring review and investigation conducted by the unit

· Perform analysis of suspicious transaction/activity reports to identify AML risk trends to support the AML risk management and controls within the Group

· FATCA / CRS reporting in accordance with relevant requirements

· Handle CPT related matters, such as update of CPT register

· Develop regulatory governance frameworks, policies, and procedures to effective management of regulatory risks for company, clients

· Facilitate and address any MAS queries and external authorities, as well as internal and external audits

· Familiar with outsourcing guidelines and prepare relevant policies, procedures and documents in compliance with MAS regulations and guidelines

· Undertake other ad-hoc duties as assigned

Requirements:

· University Degree in Business, Law, Finance or related disciplines

· At least 3 years of strong compliance experience in local regulatory compliance and risk management, with demonstrable knowledge of relevant regulatory requirements

· Strong knowledge or prior experience in key regulatory requirements such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, and AML/CFT regulations

· Work independently, self-motivated, strong analytical skills and ability to exercise sound judgment and manage execution under pressure

· Familiar with FATCA and CRS reporting is preferred

· Effective communicator in both English and Mandarin to liaise with Mandarin speaking clients

1. Support the implementation of quality measures for nursing homes, which includes:Planning and organizing engagements with nursing homes to share the purpose and details of the quality measures.

• Presenting (using Tableau) and analysing the data for the quality measures.
• Preparing reports for CCOs and AIC management.
• Addressing questions from CCOs with regards to the quality measures.

2. Support the development of quality measures for other eldercare services, which includes:

• Reviewing local service/regulatory requirements, good practices, international practices to identify potential quality measures for home nursing care and other community-based care services.
• Conducting a preliminary analysis and presenting the findings.
• Liaising with other AIC Divisions to support the team’s quality measurement work.
• Organising meetings with the appointed workgroup, who will deliberate and select the quality measures for the sector.

3. Assist in the implementation of other key quality initiatives such as:

• Facilitating discussions with nursing homes to develop action plans with the aim of improving the safety culture in their organisations.
• Supporting the implementation of a quality assurance programme involving nursing homes and home nursing care providers.

Job Requirements:

• Degree in any discipline with 1 to 3 years of working experience. Entry-level candidates will also be considered
• Experience in data collection, analysis, visualisation and reporting; and knowledge of the community care sector would be an advantage
• Familiarity with analytics and statistical software e.g., Tableau, Stata would be an advantage
• Effective interpersonal, engagement and follow-up skills
• Strong written and verbal communication skills
• Passion for quality and ageing issues
• Resilient and results-oriented

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

Disney Consumer Products represents a multi category business from Apparel to Furniture, School Bags to Toys, Tissue Paper to Cosmetics we are present in over 100 categories. Ours is a licensing model, wherein we work with a wide spread of partners which include Local Distributors to Large MNC’s – whom we refer to as our licensees. They take up rights for using our popular stories and characters on their product to drive a business objective. As a responsible global company, we mandate our partners to maintain globally acceptable standards of manufacturing and sourcing.

Cross Border Strategy

China being the hub of manufacturing and a key growth market with a large number of licensing partner eager to expand their business to Southeast Asian and South Asian countries, represents a large business opportunity. We would like to deploy a resource to help us work with these partners. Given the China partners are based in China, we're looking for a driven individual who is comfortable traveling to China and other Southeast markets frequently to drive market entry and deployment.

A key role within the Disney Regional Brand Commercialization SAMENA (South East Asia, South Asia and Middle East) team that will encompass the management and delivery of Cross Border programme - from participating in the setting of regional Cross-Border strategy and implementation plan, through to collaboration & co-ordination with the Disney APAC and country team, to ensure the most effective & efficient routes to market are identified and secured to enable the successful launch of the projects in a key markets across SAMENA.

Responsibilities:

• Achieve Cross-Border Commerce Revenue Target as per AOP
• Drive market entry and successful deployment of China licensees in SAMENA
• Facilitate discussion between China partners and local distributors/retailers to maximize the business
• Identify white spaces that can be filled through China-based Licensees in SAMENA, working closely with local category teams
• Set up and drive discussions from on-boarding to periodic updates between China partners and SAMENA (Southeast Asia+India+Middle East/North Africa) local teams.
• Maintain trackers, catalogue, other useful information for easy accessibility by the local SAMENA teams.
• Keep track of the latest product trends across categories and share updates with the SAMENA team periodically.
• Bridge the language gap between China partners and SAMENA Disney Team and/or Partners.
• Pre-empt supply chain challenges that may arise due to socio-political impacts, raw material costs, China internal situation etc.

Requirements:

• Commercial and or marketing experience across several key markets in SAMENA, sales/marketing background preferred
• At least 6-8 years experience in consumer products, FMCG, and or retail background
• Commercially focused and comfortable with achieving targets and objectives laid out
• Degree in business studies, marketing or a related field
• Good oratory skills with ability to present and facilitate internal and external meetings in both English and Mandarin
• Strong with numbers and have a well-developed understanding of commercials - margins, value-chain etc.
• Builds relationships - Establishes external relationships with key stakeholders. Engages colleagues across the Disney organisation to optimise performance
• Well-organized individual with strong work ethics
• Strong bias for action and ability to work under tight deadlines
• Resourceful - ability to find solutions to help move things along
• An excellent proficiency and command of spoken and written English and Mandarin Chinese language is required
• Role involves international travel

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Customer Care Manager

Salary: $4500 - $5500
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Key Responsibilities

1. Lead and manage a team of Customer Care Specialists

• Set performance goals, provide feedback and conduct performance reviews

• Regularly review the team knowledge on the latest products

2. To deliver exceptional customer service

• Develop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved

• Resolve customer complaints and enquiries in a professional and prompt manner

• To monitor and track customer response times and quality of service

• Run performance reports in Zendesk and 3CX to track team performance

3. To optimize processes and practices

• Possess the ability and foresight to continually review opportunities for improvements and execute them

• Propose to management on new initiatives for improvement in efficiency or optimization in cost.

Qualifications & Experience Requirement

Minimum of 5 years of experience in Customer Service-related role

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

We are looking to recruit a Portfolio Manager to independently run the Portfolio using quantitative/systematic strategies. Mandate of this role would be to generate absolute return by trading in equities and liquid futures and forward contracts across all major asset classes on various exchanges and OTC trading venues.

The role requires:

• Combine sound financial insights and statistical learning techniques to explore, analyze, and harness a large variety of datasets in order to build strong predictive models which will be deployed to the investment process
• Design and develop orthogonal equity factors/signals to aid return prediction.
• Implement and develop AI driven models in the areas of stock selection, portfolio construction and risk modelling.
• Construct proprietary algorithms designed to capture alpha by applying research models derived from mathematical and statistical computations.
• Work with large datasets and conduct statistical/financial analysis.

Requirements:

• Exceptional analytical and quantitative skills as evidenced by a PhD degree with a strong record in a quantitative discipline – ie engineering, computer science, and applied sciences. Background in Artificial Intelligence,Data Science ,Big Data would be viewed favourably.
• Published research papers in the field of finance and AI.
• A deep understanding of statistics and the ability to apply this to real world problems
• Strong programming ability and the ability to write clear, well documented, and scalable code,Strong programming skills in Python, Matlab is essential.
• Familiarity with one or more relevant database technologies e.g. MongoDB
• Ability to run the desk as an independent PM and manage the entire life cycle from date transformation, strategy development, portfolio construction and trade execution
• The candidate must have relevant trading experience in front office on the sell and buy side combined with at least some experience on the buy side as a fund/portfolio manager.
• Relevant experience of managing institutional size capital in a hedge fund or proprietary context.
• Relevant experience with responsibilities of developing and executing systematic approaches to trading a defined universe of financial products

The Finance and Operations Manager of Singapore Actuarial Society (SAS) is responsible for the day-to-day operations and smooth running of the SAS.

Position reports to: Executive director

Salary: Range SGD 4-5k per month + bonus

Responsibilities

Operations:

· Stakeholder and vendor management: Coordination and liaising with internal and external parties including government bodies, volunteers, external auditors, vendors etc.

· Providing strong support to the Executive Director and Executive Committee where needed i.e. minute taking, drafting of communications, compilation of presentations, preparation of reports and analysis.

· Handling and processing membership applications, including the tracking and resolution of queries.

· Facilitate signing, filing and execution of statutory reports and banking documentation.

· Ensure proper record keeping, filing of documents and correspondences.

· Support on logistics and organisation of events and conferences.

· Managing administrative and billing matters related to events, sponsorship and membership processing.

Finance:

· Bookkeeping in accordance with agreed deadlines.

· Monitoring financial transactions, reporting and reconciliation of financial statements and other payment related tasks.

· Review and analysis of the Society’s financial position.

· Supporting the Executive Director and the Treasurer in financial reporting, budgeting and audit exercises as per agreed deadlines.

· Processing of expense claims.

· Performing administrative duties to enable smooth running of the society.

Digital:

· Maintenance of membership database and records online.

· Refresh of content on the SAS website and supporting digital initiatives, management of the payment checkout and finance functions.

· Maintenance of user access on SharePoint and email mailboxes.

Required Skills and Experiences

· Strong in Microsoft Office (MS Excel, PowerPoint, Word).

· Experience with conferencing platforms (Zoom, MS Teams), DBS IDEAL, Corppass submissions.

· Strong facilitation skills and experience in dealing with multiple stakeholders.

· Ability to problem solve and independently tackle issues to resolution.

· Self-directed and can work efficiently.

· Ability to remain flexible and willingness to adapt to new processes.

· Attention to detail.

· Experience/exposure to accounting & bookkeeping software (Xero, Financio, Quickbooks).

· Experience with marketing/design platforms (Canva, Mailchimp).

· Exposure to website development and content management.

· Experience using SharePoint and OneDrive.

Responsibilities:

• Perform financial analysis, spread sheets for the application of credit facility
• Evaluate and understand the financial risk associated with borrower and produce quality credit review periodically
• Ensure compliance with the Bank’s policy and in line with MAS regulations required for all borrower transaction
• Visit clients when required in order to achieve a clear understanding of borrowers’ profile and identify market risk associated
• Handle customers’ inquiries, liaise and develop relationship and business with Head Office, overseas branches and inter-departments as well as corporate customers
• Act as the main contact and information source in the Corporate Banking team, coordinate internal and external lines of communications with various stakeholders (e.g. Finance, Risk, Operations and Head Office colleagues).
• Support the Corporate Banking team in various group initiatives such as competitor review, market trend analysis and formulating the Corporate Banking pitch book/related marketing materials
• Co-ordination of meetings and papers, agenda formulation, project tracking and updates, action points tracking from key management meetings
• Develop various reports and presentations for management review
• Ensure timely updates of all internal and external communications/presentations
• Engage in ad-hoc projects and tasks assigned
• Perform Know-Your-Customer onboarding in compliance with the MAS regulation for all customers

Job Requirements:

• Minimum a bachelor’s degree in Business or any related discipline
• Minimum 3 years’ relevant experience within the Banking industry, Corporate Banking space focusing on Aviation and Shipping Finance
• In depth credit/accounting knowledge and good understanding of financial analysis and KYC/AML

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

• Gather requirements, recommend, plan and manage Learning and Development programmes for Staff, Silver Generation Ambassadors (SGAs) and Trainers through regular consultation with leaders and user departments/teams
• Explore and source for suitable Learning and Development programmes that meet learning objectives, build talent competencies and capabilities to support business needs
• Develop, review and/or enhance onboarding, Learning and Development programmes, create curriculum, e-learning contents, case studies and learning resources to support blended learning
• Provide learning reports and data dashboard to support review of learning progression of staff, SGAs or Trainer
• Review feedback and incorporate enhancements to ensure effective of learning programmes and continue to meet learning objectives and needs
• Develop course curriculum, activities, and resources for in house programmes
• Prepare and conduct training and facilitate learning through sharing of experience and examples
• Manage and support training operations for respective programmes
• Support training and coaching of the SGD trainers, organise regular sharing and learning activities
• Establish individual goals in alignment with the programme and/or company goals
• Any other duties as assigned

Requirements

• Bachelor’s degree, Post Graduate Diploma, Professional Degree in any field
• Preferable with 2-3 years of working experience in the related field
• Experience and strengths in developing process documentation, learning and development programmes, communication materials, organisation development and people management
• Relevant knowledge of analyzing training needs and implementing performance gap analysis
• Good training and facilitation skills & experience using Adult Learning Theories.
• Excellent verbal and written communication skills

Job Overview

As App Marketing expert, you will play a crucial role in driving user acquisition, engagement, and retention to ensure the success and growth of client’s eCommerce app in the region. The ideal candidate possesses a blend of strategic thinking, creativity, and analytical skills to navigate the dynamic landscape of mobile app marketing.

Core Responsibilities:

• App Strategy Development: Formulate comprehensive marketing strategies to drive app downloads, user acquisition, and revenue growth.
• User Acquisition: Plan and execute user acquisition campaigns across various digital channels, including social media, SEM, app stores, and other relevant platforms.
• Campaign Optimization: Help local SEA markets achieve their App sales targets through strong guidance & governance.
• App Analytics: Utilize analytics tools to track and measure the performance of App marketing campaigns.
• Collaboration:  Collaborate with regional & local teams developing strategic and tactical app marketing guides & playbooks for the achievement of business goals.

Job specific Knowledge & Skills

• Strong hands-on knowledge of MMPs like AppsFlyer, Adjust, Singular, Google Firebase, Branch, Kochava etc.
• Proven experience in mobile app marketing with a track record of successful campaigns.
• Prior experience of running app re-targeting campaigns with strong familiarity with mobile app attribution, app user journey & app-events for App conversions tracking.
• Excellent understanding of digital eco-system, with deep understanding of ad platforms (including but not limited to Meta Ads, Twitter Ads, DV360, Google Display Ads) and activation expertise in above platforms.
• Knowledge of app campaign set up on social media platforms, including campaign creation, targeting options, budget optimization, and performance analysis.
• Proficiency in using App analytics tools specific to social media platforms (e.g., Facebook Insights, Twitter Analytics, Instagram Insights) and third-party analytics tools (e.g., Google Analytics) to gather and interpret data.
• Strong analytical skills to interpret social media metrics and KPIs.

General Management Knowledge & Skills

• Able to understand legal and compliance issues related to social media marketing, including data privacy, copyright, and advertising regulations.
• Collaborate effectively with teams across departments, such as planning, local market campaign teams, to ensure integrated and cohesive strategies.
• Provide effective leadership to the performance strategies, fostering a positive and collaborative work environment.
• Strong communication skills to convey app media strategies, objectives, and results to both internal stakeholders and external audiences.