Total 69,992 Manager job vacancies in Singapore

Manage Sales and operation on day to day basis

Minimum 1 yr experience ,degree and diploma can apply

Intensive Training will be provided

Strictly for male only

caretaking outlet purchasing and online order

daily sales accounting and invoice management

Customer service oriented with a positive mindset

Job Descriptions :

• Management of the building operations and facilities, including a team of property executives and outsources services e.g. cleaners, security, concierge etc.
• Conduct regular inspections to ensure that the building is in good condition, e.g. cleanliness, carpark and signages
• Follow up with rectifications and make recommendations to the Management.
• Prepare budget planning for the Building, management reports, contracts review,vendor performance evaluation and monitoring the general building repairs and defect works.
• Work closely with the M&E team to manage the building’s facilities and equipment.
• Control and manage the use of common amenities and facilities in the building.
• Prepare, call, evaluate, and administer quotations and tenders for preventive & corrective maintenance, repairs & replacement works, services and supplies, and advise on selecting suitable vendors specialists and award such quotations and tenders with the Management's approval.
• Manage, supervise and check on the quality of work delivered by staff and vendors.
• Ensure that routine maintenance works and services are carried out satisfactorily and adequately in accordance with the assigned or designated work scope.
• Participate in the building’s Green Mark upgrading standards and requirements, and update the building’s policies and compliance regularly.
• Conduct regular inspections of the fire protection facilities and systems and ensure that the systems are satisfactory and serviceable. When necessary, follow up with rectifications or recommendations for rectifications to the Management.
• Conduct required mandatory fire evacuation drills and table-top exercises in compliance with SCDF’s regulations, including fire inspections by SCDF for the renewal of the fire certificate.
• Attend to correspondences and tenants on matters relating to the building.
• Liaise with all relevant authorities on the Building, apply and obtain all necessary licenses and certificates. Manage and maintain proper records, files, correspondence and documents.
• Attend to any other duties as and when required by the Management.

Requirements

• Recognised degree in Building Management, or equivalent Fire Safety Manager Certification would be an advantage
• At least 5 years of working experience in a similar capacity
• Good interpersonal and communication skills, both written and spoken
• Customer service oriented with a positive attitude
• Good team player and able to work independently

Applicants who are keen to apply , pls send your resume to : [email protected]

Responsibilities:

• Manage and oversee the technical aspects of security system projects, specifically CCTV systems.
• Lead and supervise a team of technicians and engineers in the installation, maintenance, and troubleshooting of CCTV systems.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Conduct site surveys and assessments to determine optimal locations for CCTV cameras and equipment.
• Design and develop CCTV system architectures and infrastructure.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide technical support and guidance to clients and internal teams.
• Manage project timelines, budgets, and resources to ensure successful project completion.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Reporting to the Head of Reliability Matters, the successful candidate will work as part of a small yet high performance team in developing and driving implementation of a strategic roadmap on the risk management, governance and assurance activities in the hospital.
• You will lead and manage process reviews, risk assessment workshops to improve the risk culture and governance of the institution.
• You will support the Head of Department, who is also the Data Protection Officer, on data protection and governance matters.
• Develop good understanding of the institution's operating functions and process workflows, via continuous risk assessments and testing of internal controls during review of processes, to assist in the identification of control gaps and opportunities for improvement
• Identify, design and develop data analytics routines to support compliance and process reviews
• Assist the Data Protection Officer to oversee the data protection responsibilities within the institution and ensure compliance with PDPA and other relevant privacy regulations
• Formulate strategies and develop initiatives to promote a positive internal control culture
• Assess impact of government data policies and related regulations such as PDPA to business operations. Conduct scan and create/update policies and processes to ensure compliance
• Provide guidance and leadership to junior team member(s)
• Perform ad-hoc projects, investigations and administrative duties, where required

Requirements

• Degree from an established university in Accountancy, ACCA or equivalent.
• At least 8 years of working experience in auditing ESP in Healthcare industry preferred
• Experience in data protection work will be an added advantage.
• Relevant certifications, such as Certified Internal Auditor (CIA) and/or Chartered Accountant (CA), will be advantageous
• Good project management skill and comfortable working with figures and details.
• Experience in data analytics would be considered favourably
• Meticulous, ability to analyse complex issues for identification of root cause and recommendation of practical remediation measures
• Team player with good interpersonal, written and verbal communication skills.
• Proficient in MS Office (Word, Excel, PowerPoint)

Job ID: L37VW6V8

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

Our client is from Shipping industry. They are looking for a Sales, Assistant Manager to assist their team for the next phase of their business. They are located in Central.

Duties of Assistant Sales Manager:

• Drive sales growth by acquiring new clients across assigned trade lanes and cross trades.
• Foster strong client relationships, addressing their needs and handling rate requests promptly.
• Ensure successful fulfillment of assigned trade liftings, promoting account growth.
• Conduct contract negotiations, follow up on sales leads, and resolve client feedback.
• Keep Trade Control Region Prospect updated, monitor market information, and produce performance reports.
• Process credit applications, reviewing and updating credit terms as needed.
• Focus on achieving set targets for both Outbound and Inbound numbers in the Trade Control Region.
• Contribute to full & down loops calling Singapore and optimize business volume for both Outbound and Inbound.
• Promptly file and monitor Agreement Builder and Standard Contract rates.
• Explore opportunities in project cargoes alongside container liner business.

Requirements:

• Min Diploma in Logistics or any relevant field.
• Min 5 years of sales related working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

WHAT’S THE JOB?

Under the general direction of the Rooms Division Manager, and within the limited of established IHG and local hotel policies and procedures, provides supportive functional assistance to all departments; interact with guests and members of the community. They will also coordinate with all other departments within the hotel.

This job is the Supervisory Role of Duty Manager at a full-service hotel or at a regional extended-stay hotel. Report to Rooms Division Manager. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. Oversee all Trainee and staff that are in the Front Office Department

YOUR DAY TO DAY

• Assists in controlling and monitoring departmental costs on an ongoing basis to ensure performance against budget
• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
• Prepares and administers detailed on boarding program for new staff. Provide input for probation and formal performance appraisal discussions in line with company guidelines
• Regularly communicates with staff and maintains good relations. Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
• Hotel Representative - Create a positive hotel image in every interaction with internal and external customers while always adhering to hotel brand standards. Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
• Maintain high level of product knowledge of special programs, events and current Hotel information in the hotel in order to recognize and respond to guests needs
• Reports directly to and communicates with the Rooms Division Manager and/or Assistant Rooms Division Manager on all pertinent matters affecting guest service and hotel operations.
• Supervises and directs Reception and Reservations personnel. Supports and assists Front Office personnel and all departments at peak periods.  Cooperates, coordinates and communicates with other hotel departments as required.
• Reacts to situations to ensure guests receive prompt attention, personal recognition throughout the hotel and responding to guest needs and resolves related problems
• Financial Aspect - Promotes inter-hotel sales and in-house facilities. Ensures front line staffs comply with FIT marketing techniques and maximize sales. Checks billing instructions and monitors guest credit along with analyzing/approving discounts, rebates, refunds
• Crisis Management - Takes action with the Property Management Systems (PMS) in emergency situation and fully conversant with all hotel emergency procedures.

WHAT WE NEED FROM YOU

• Diploma or equivalent in Hotel Management, Marketing, or related field.
• Minimum 1 year of relevant experience or similar capacity, or an equivalent combination of education and work-related experience.
• Related experience in a luxury hotel is preferred.
• Strong presentation, communication, written and oral skills
• Adaptable in shifting working schedules and may be required to work nights, weekends, and/or holidays.
• Strong interpersonal skills to develop and foster beneficial relationships
• High level of passion, enthusiasm and drive for result
• High level of common sense and high skill of problem solving and decision making
• Problem solving, analytical, reasoning, motivating, organizational and training abilities

Responsibilities

• Daily inspection of the building to ensure that it is in satisfactory and serviceable condition, and where necessary, follow up with rectifications or recommendations to the Management.
• Work functions may include security management, cleaning, landscape, waste management, irrigation system, lifting system, carpark system, building defects and repair, etc. and overseeing the fire & safety matters
• Control and manage the use of common amenities and facilities in the Building.
• Ensure building components are serviced regularly by term contractors according to schedule and scope of work.
• Conduct regular inspections to ensure that the building is in good condition, e.g. cleanliness, car park and signages etc..
• Follow up with rectifications and make recommendations to the Management. Coordinate with the M&E team on the required testing or inspection to be carried out during the unit's fit-out and reinstatement work.
• Act as Company’s Emergency Response Team (CERT) member for the development
• Budget Control and Preparation for Operations and Capital Expenditures
• Conduct regular inspections of the fire protection facilities and systems and ensure that the systems are satisfactory and serviceable. When necessary, follow up with rectifications or recommendations for rectifications to the Management.
• Execution for Fire Drill exercise.
• Liaise with the public, tenants and relevant authorities on the required implementation of improvement Works
• Assist in contract administration and procurement of goods and services, manage and maintain proper records, files of correspondence, documents and materials about Building and Contractors
• Creating and maintaining good rapport with tenants and attending to their feedback and attending to emergencies when the need arises after office hours

Job Requirements

• Recognized Degree / Diploma in Building Management & Services, or equivalent
• Good interpersonal and communication skills, both written and spoken
• Customer service oriented with a positive attitude
• Good team player and able to work independently
• Relevant experience in commercial properties, including carrying out routine inspections, following up on tenants’ complaints, arranging of repair and maintenance work

We would like to invite interested applicants to emailClick Apply Now.

Tiffany Yap
Dynamic Human Capital Pte Ltd
Registration No: R23115176
License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Responsibilities:

• Collaborate with internal teams such as architecture, engineering, procurement, and external stakeholders including vendors, contractors, and consultants to ensure smooth project execution.
• Lead the overall coordination, interface with internal project team, client operation team, facility management team and subcontractor suppliers, and client customers.
• Manage and attend daily & weekly coordination and interfacing meeting with internal project team, client’s operation and facility management team, and subcontractor suppliers, and client’s customers pertaining to site coordination and interface.
• Develop, review and maintain comprehensive documentation including project plans, schedules, meeting minutes, technical specifications including quality control plan & submittals drawings/documents, ensuring that they are up-to-date and accessible to relevant parties with effective communication channel.
• Facilitate change requests and manage their impact on project scope, schedule and budget, ensuring that all changes are properly documented, approved and communicated.
• Identify and address any issues or conflicts that may arise during the project lifecycle to minimize impact on project timelines and objectives with mitigation strategies.
• Obtain approval of Permit-To-Work, access to data hall, and security clearances prior commencement of work.
• Review and verification that subcontractor QAQC documentation is complying in accordance with project requirements and QAQC plan. Ensure all previous documentation is completed on predecessor task prior to proceeding to next phase.
• Conduct joint pre-condition survey with client’s operation and facility management team, client’s customer and operators, and subcontractors and suppliers.
• Review and approve critical start-up procedures such as isolation, energization and testing/flushing plans and potential conflicts related for existing and upgrading system.
• Prepare regular progress reports and presentations for project stakeholders, providing updates on key metrics, milestones achieved and any deviations from the project plan.
• Organize and lead the integrated test meetings with internal and external parties.
• Actively participate in lessons learned sessions and contribute to process improvement initiatives to enhance project delivery effectiveness and efficiency.

Requirements:

• Degree in Mechanical, Electrical Engineering, Computer Science, Project Management or equivalent.
• At least 10 years professional experience in Live data center or mission critical facility interface and coordination with basic multidisciplinary knowledge of mission critical systems, interface process, preconstruction requirements and the construction process.
• Able to communicate and record the interface documents.
• Strong understanding of data center architecture, design principles, and construction processes.
• Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
• Proficiency in project management tools and software.
• Excellent team spirit, good interpersonal skills and a “can-do” attitude
• Strong business acumen with strong analytical skills
• Ability to multi-task in a fast paced and dynamic environment

Information provided in response to this job advertisement will be treated in strict confidence and be used for recruitment purpose only.

Brawn & Brains Coffee is a coffee roaster and a cafe which focuses in serving excellent coffee, food & customer service.

We are seeking for highly motivated and energetic individuals who are passionate about coffee and customer service to join our team as a Barista. As a Head Barista, you will be responsible for preparing and serving coffee and other beverages to our customers, ensuring exceptional service, quality, and consistency and effectively runs the day-to-day operations of the retail counter.

Responsibilities:

• Prepare and serve coffee and other beverages in accordance with the company's standards and recipes
• Ensure that the coffee equipment is calibrated and maintained to produce consistent and high-quality coffee
• Provide excellent customer service, engaging with customers in a friendly and professional manner
• Work independently with initiative, as well as in a team to ensure a smooth operation
• Maintain cleanliness and organization of the cafe, including the coffee bar and seating areas
• Adhere to all company policies and procedures, including food safety and hygiene guidelines
• Assist in other areas of operations when required, such as cashiering, food preparation, and cleaning
• Able to work at different outlets upon required (East Coat Road / Hamilton Road / Keong Saik Road)
• Able to work on weekends and Public Holiday

Job scope

• General adminstrative duties and support on the center's day to day operations.
• Worksheets preparation (Stapling and holepunching) and getting ready worksheets for teachers
• Attend to whatsapp enquiries, walk-in enquiries
• Faciliate and advise on student's make up lesson arrangement
• Other Ad-hoc duties as assigned by management
• Marketing for the center

Office Admin / Admin Executive (Full Time)

5 days work weeks

• Saturday 9.00 a.m. to 5.00 p.m.
• Sunday 8.30 a.m. to 3.30 p.m.
• Weekday 12pm to 9 pm (3 days)

OR

• Saturday 9.00 a.m. to 6.00 p.m.
• Weekday 12pm to 8.30 pm (4 days)

OR

Weekdays 12pm to 9pm (5 days)

4 days work week

• Saturday 9.00 a.m. to 6.00 p.m.
• Weekday 12pm to 9pm (3 days)

• Address: Bukit Timah Plaza
• No experience may apply
• Computer and Microsoft office skills needed.
• Training will be provided

Please state your preferred working days and send your CV to [email protected]

- Produce all food items relating to the dine-in as well as catering menu to satisfy customers' expectations.

- Determine schedules and staff requirements necessary to ensure timely delivery of food items

- Inspect food supplies, equipment, and work areas to ensure conformance to establish standard.

- Monitor sanitation practices to ensure that all kitchen staff follow standards and regulations.

- Ensure all portion controls are strictly adhered to.

- Ensure the highest standard of food production and presentation at all times.

- Ensure work surfaces, refrigeration, stores are cleaned and sanitised before end of the work day.

- Ensure a high standard of personal appearance at all times, including the wearing of the correct protective clothing as laid down in the codes of practice.

- Ensure the kitchen is clean and safe before end of the work day.

- Collaborate with other personnel to plan and develop recipes and menus, taking into account such factors as seasonal availability of ingredients and the likely number of customers.

- Supervise and coordinate activities of kitchen assistants engaged in food preparation.

- Coordinate planning, budgeting, and purchasing for all the food operations within establishments.

- Perform miscellaneous job-related duties as assigned.

Job Requirements

- Minimum 2 years of experience of Chinese local dishes preparation

- Possess good hygiene and personal grooming standards

- Able to work in a fast-paced environment

Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others

kindly send your resume to Jasmine +65 91162788.

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

-Completes engineering projects by organizing and controlling project elements .

-To meet custmer shipment schedule -monitor the production status ,have day -to -day production output and work -in -progress reports .

-work closely with Proocuremnet Team to follow -up material availability so as to plan production date,schedule and keep updating status weekly with detail reports.

Responsibilities for Executive Manager

• Guide employees through their development

• Develop department wide reports on progress

• Give constructive criticism to managers

• Ensure that the department budget is being met

• Implement department wide procedures

• Ensure that the department is meeting its goals

• Develop long term goals for the department

• Ensure that employees are happy

Qualifications for Executive Manager

• Ability to create reports and presentations

• Great public speaking skills

• Deep knowledge of the market the company operates in

• Ability to work independently and in a team

• Ability to give managers constructive criticism

• Incredible communication skills

A finance manager is hired to support an organisation’s executive management team through financial expertise and strategic decision making. Some of the critical responsibilities of a financial manager include: It is necessary to keep enough cash and liquidity to meet the requirements of a business. A firm can raise funds through equity and debt.

JOB REQUIREMENTS

• Perform a variety of advanced financial analyses to determine present and forecasted financial health of the company

• Use financial modeling to simulate financial scenarios

• Present potential scenarios and outcomes to management team

• Manage the preparation and publication of departmental and organization financial documents

• Collaborate with management on development and execution of funding strategies

• Examine financial and legal documents to verify accuracy and adherence to financial regulations and acceptable financial principles

• Develop or recommend solutions for problems or situations

Responsibilities for Executive Manager

• Guide employees through their development

• Develop department wide reports on progress

• Give constructive criticism to managers

• Ensure that the department budget is being met

• Implement department wide procedures

• Ensure that the department is meeting its goals

• Develop long term goals for the department

• Ensure that employees are happy

Qualifications for Executive Manager

• Ability to create reports and presentations

• Great public speaking skills

• Deep knowledge of the market the company operates in

• Ability to work independently and in a team

• Ability to give managers constructive criticism

• Incredible communication skills

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Assist logistics process for shipment and delivery, and returns on products.
• Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
• Build relationships within the company and with external parties, such as suppliers or distributors.
• Read and comprehend legal documents, such as contracts or import/export agreements.
• Understanding of principles of accounting and finance.
• Collaborate with others from diverse backgrounds in order to identify problems and find solutions.
• Train and mentor employees, including reinforcement of safety guidelines.
• Report accidents and injuries and ensure proper treatment protocols are met.
• Create supply chain management strategies that increase efficiency and speed.
• Collaborate with other departments to close operational gaps.
• Balance safety, cost management and business growth then prepare and submit reports.
• Optimize warehouse functions.
• Handle communications and negotiations with suppliers.

Aethir is a leading technology company specializing in AI, Blockchain Gaming, and Decentralized Physical Infrastructure Networks (DePIN). We are dedicated to pushing the boundaries of innovation and creating impactful solutions that shape the future.

We are seeking a dynamic Project Manager to join our team and work closely with our tech and product teams on our latest products and technology. You will support Aethir in developing and communicating our strategy, ensuring that all team members work effectively and efficiently towards our goals.

Responsibilities:

• Work closely with the tech and product teams on the latest products and technology
• Develop and communicate Aethir's strategy, ensuring team members work effectively towards goals
• Develop comprehensive project plans outlining scope, goals, deliverables, timelines, and resource requirements
• Monitor and report on key business metrics, including financial and operational performance
• Assist in the development and implementation of company strategy and annual planning
• Lead and support cross-functional initiatives, ensuring alignment and integration across the organization
• Manage and optimize key operational processes to drive efficiency and effectiveness
• Define tasks and activities, assigning responsibilities to team members
• Create and maintain project schedules, ensuring deadlines are met

• 4+ years of experience working in high-paced development environment as an assistant or coordinator
• Strong analytical and problem-solving skills
• Highly organized, strategic thinker
• Excellent written and verbal communication skills
• Experience in project management or program management
• Ability to distil complex information into clear and concise presentations
• Proven ability to build relationships and influence stakeholders at all levels of an organization.
• Fluency in both English & Mandarin is required for communication with internal stakeholders.

• Hypergrowth Startup Environment
• Fantastic Career Progression Opportunities
• Flexible Working Options
• Work within a Global and Local Team

Job summary

The hiring company is establishing a new VDI business unit, providing an excellent opportunity to acquire experience in presales product engineering.

• Pioneering role
• Presales Role
• Conduct POC for customers

Responsibilities

• Support set-up and configuration of Virtual Desktop Infrastructure (VDI) backend for PoC, Demos and Internal Testing
• Support, troubleshoot and administer the VDI environment
• Manage the Canonical snap store, technical support, updates, configurations and account creation
• Stay current on trends and best practices in VMware, Citrix and Azure
• Provide training to users as required as part of deployment
• Respond to incidents and alerts as requested
• Work closely with product development and test team, sales and marketing team and external customer doing PoC/PoV

Requirements

• Degree in Electrical/Electronic Engineering, Computer Engineering or related disciplines
• Understanding of VDI with minimum 2 years’ experience in administration of at least one VDI environment
• Ability to diagnose and troubleshoot potential VDI support scenarios
• Experience in Windows Desktop administration
• Experience in Application deployment and virtualization
• Experience of security standards, best practices and principles
• Experience in end user support
• Excellent communication and documentation skills

To Apply

If you're interested in this role, click 'apply now'
All Applications will be treated will with strictest confidence.
Samuel Tse
Senior Consultant - Technology
Gateway Search
DID:+65 6727 6129
www.gateway-search.com
EA Licence No: 19C9807 | Registration No: R1223789

 ​​​​​​​

The Opportunity

• Ensure daily processing deliverables of the region are consistently met
• Monitor team performance and quality of work 
• Deliver an exceptional service to all payers and beneficiaries
• Ensure all payment related enquiries are resolved promptly
• Understand the importance of strong financial controls and operate consistently within our regulatory, safeguarding and internal policies
• Maintain cash balances globally to ensure liquidity to meet all deliverables
• Maintaining internal control systems
• Banking, invoicing and credit card reconciliation
• Compliance verification and reporting
• Identify processing inefficiencies, propose and drive initiatives forward to resolve 
• Collaborate with internal and external stakeholders to support successful launch of new business and product initiatives 
• Ensure the team are trained, operating efficiently and effectively and maintain training documentation
• Help with setting strategic priorities, challenging objectives and monitor progress and KPIs
• Prepare goals and review reports to track key metrics for success and team performance

This role will support the operations for our recently launched revolutionary blood-based test for early cancer detection. In this role, you will work with our dynamic AMEA (Asia Pacific, Middle East and Africa) Team and collaborate closely with our US lab as well as our distributors in the region. We expect you to be an exceptional team member who will go that extra mile for patient care and help resolve urgent and time-critical issues. You should be able to personally engage customers in a positive and friendly manner to resolve issues and deliver the best possible customer experience.

Job Responsibilities:

1. Responsible for receiving and responding to all types of communication: phone, email and web inquiries from channel partners, customers (physician offices, laboratories, and hospitals) and patients.

2. Handle a variety of inquiries, including questions about our technology, products and services, status of test results etc.

3. Create content and SOPs for product launch with new clients and train external partners on the operations set-up.

4. Direct enquiries internally to the appropriate departments (e.g. medical, finance, commercial, marketing, etc.)

5. Keeping precise and clear documentation of all communications and follow up activities

6. Follow up with channel partners and other related stakeholders to obtain missing information required to complete the order entry process

7. Send/re-send patient reports as requested by the customers

8. Assist with logistics/operations set-up for our commercial business and clinical trials

9. Order and/ or facilitate the supply of kits and manage replenishment of kit inventory based on demand, for our teams in different markets.

10. Understand accessioning and laboratory operations protocols as set by the lab.

11. Develop process improvements related to case tracking, while keeping focus on both quality and turn-around time (TAT) and flag any delays to respective teams.

12. Establish and adhere to Standard Operating Procedures (SOP’s) pertaining to various activities in the workflow.

13. Collaborate with the software team to test enhancements leading to improvements in operational efficiencies

14. Maximize our systems and tools to make the Client Service experience as positive and seamless and as possible.

15. Participate in projects that extend beyond your day to day to stretch to help build a world class Client Service organization.

We are looking for an Account Manager to join the AKA Asia team. 

Purpose of Role:

• Master at taking projects from plan to execution
• Gatekeeper
• Manager of efficiency and effectiveness

Key responsibilities:

Client Handling

• Provide sound advice to clients on achieving PR objectives and goals
• Put together a timeline of agreed activity for sign off by your Account Director and client
• Set proper client expectations and develop achievable KPI’s
• Maintain discipline in the team on delivery against agreed timelines
• Maintain strong client relationships through regular contact (phone and face-to-face)
• Monitor issues relevant to client’s business
• Keep up to date on your client’s industr especially competitor activity

Working with the team

• Ensure ongoing and strong dialogue with AD to ensure smooth running of account
• Review all major deliverables from AEs to ensure quality standards and expectations are met
• Mentor junior team to success by coaching them on both technical and soft skills – keep morale, motivation and confidence levels up

New business

• Proactively pursue opportunities for account growth and new business
• Play an active role in proposal development – turning insights into strategy, brainstorm, pitch document creation, presentation
• Seek out opportunities to grow our business through Digital and Design

Stakeholder engagement (media, bloggers, influencers, employees, groups etc.)

• Train AE on stakeholder engagement and help them establish relationships
• Drive creation of materials for approval by AD
• Track progress and suggest ways to improve efficiency and effectiveness
• Liaise with senior stakeholder contacts and find networking opportunities
• Facilitate meetings/interviews with key spokespeople
• Prepare briefing notes and be responsible for follow-up actions

Digital and Design

• Have sound and current knowledge of social media/digital platforms
• Develop social media strategy and content plans
• Leverage current events to identify social media opportunities for clients
• Manage and own relationships with external partners to develop content
• Showcase and propose how our design capabilities can help our clients

Financial and Administrative

• Flag to ADs if current budgets don’t match as plans are being executed

• Recruitment and selection of employees
• Work closely with vendors and various departments to ensure timely and smooth transition of human resource data migration and implementation of new human resource system.
• Identify training and development needs within the company through job analysis, appraisal programmes and regular consultation with department heads.
• Processing of foreign worker work pass related matters
• Resolving employee grievances, disciplining and counseling employees and supervisors
• Administration of company insurance and license and medical insurance claims
• Process resignation, computation of leave balance and preparation of acceptance of letters to exit clearance
• Process dental and medical insurance claims; liaise with insurance company on claim issues
• Attend to Governmental Agencies survey, e.g. MOM HR survey, BCA, etc

1. Kitchen

Topping Section

· Process topping for respective bread and danish types according to SOP

· Euro bun toppings (in applicable outlets)

· Prepare ingredients and fillings for all bun type products

· Learn all products and know what are the ingredients in each product

· Perform Dispensing duty to bring out freshly baked products in organized manner

Table Section:

· Be equipped with knowledge on using the right and required ingredients per product

· Ensure right ingredients are used per product, at the correct weight per ingredient

· Perform Sweet bun, Danish, Euro, Toast shaping

· Perform filling for sweet breads according to product

Oven Section:

· Ensure right temperature and time setting per product being baked

· Be equipped with the right and proper knowledge for each product before baking

· Responsible to ensure all bread types (sweet bread, Danish, Euro, Toast) be baked according to standard

2. General:

· Ensure clean, tidy and hygienic station and overall kitchen environment

· Use the right tools and equipment for the right purpose (e.g. colour code cloths to wipe different surfaces, right knives etc)

· Able to setup and perform various roles, performing quality control and reject inferior products

· Able to identify and troubleshoot inferior products and maintain good quality throughout his/her shift

· Organize the kitchen area, floor and preparation areas are neat, ensure equipment are in good working condition

· Ensure hot bread at all times and no excess products being held or run out

· Ensure manpower schedule arrangement to achieve operation effectiveness.

· Demonstrates good people handling skills, able to motivate others to achieve shift objective

· Coach and provide feedback to staff on product Quality

· Ensure no run out or excessive stocks

· Assist to recruit new staff and handle the interview

· To do month end stock take

· Responsible for outlet’s Profit & Loss (P&L)

· Conducting staff performance appraisal

· Liaising with external vendor such as cleaner, pest control etc.

In charge of all outlet’s product by Zone outlets and ensure training is conducted in main training outlet per zone.