Total 69,903 Manager job vacancies in Singapore

Responsibilities

• Report directly to top management, providing regular updates on project status and key milestones.
• Oversee the overall implementation and completion of construction projects, ensuring that they are delivered on time, within budget, and meet the required quality standards.
• Lead and manage a team of professional and technical staff in the planning and execution of daily operations.
• Coordinate and collaborate with clients, consultants, relevant authorities, subcontractors and suppliers to ensure smooth project execution and resolve any issues.
• Ensure all project activities comply with local building codes, safety regulations, and specific healthcare facility requirements.
• Ensure compliance with EHS requirements, regulations, and best practices throughout the project lifecycle.
• Monitor project budgets and manage resources efficiently, implementing cost-control measures to avoid overruns.
• Maintain effective communication with all project stakeholders, ensuring that project goals are achieved and expectations are met.

Requirements

• Bachelor’s Degree in Civil Engineering; a degree recognized by the Singapore PE Board is preferred.
• Minimum 10 years of experience managing high-rise building projects, with at least two completed project cycles.
• At least CPAS Tier B certificate of accreditation.
• Possess BIM Management certification and DfSP (Design for Safety Professional) certification.
• Dynamic, self-motivated, proactive, and results-oriented, with a proven track record in the building industry.
• Strong organizational, interpersonal and leadership skills.
• Able to work in fast paced environment.
• Must able to lead the project team.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high guest service focus by approaching your job with the guests always in mind.

· Drive departmental objectives for self and team, and work together to achieve the goal accordingly.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

· Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.

· Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational/ environmental procedures in the hotel.

· Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

· Actively seek verbal feedback from guests and team members at every opportunity.

· Agree on and implement actions to make improvements to guests’ experience.

· Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Rooms Division/ Front Office Manager.

· Make sure all guest requests and queries are responded to promptly and effectively Be available to assist on duty in the hotels during any busy days or special events.

· Maintain presence in the lobby, setting the example to team members for guest service.

· Be proactive towards guests, assisting them with any reasonable requests, and train all team members to be observant before guests ask.

· Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.

· Monitor and assess team members’ performance through regular review checks and feedback

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect guest experience.

· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.

· Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.)

· Establish communication effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

· Describe, assign and delegate duties and authority for the operation of the department at all times.

· Understand the situation in other departments and its implication for own department.

· Plan ahead and ensures adequate resources are available.

· Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.

· Ensure the shift is reviewed, handovers and briefings are carried out.

· Maintain in-depth technical knowledge and skills required for the job.

· Maintain guest histories to assist with returning guests.

· Attend and participate in regular operational and hotel meetings.

· Be responsible for the maximization of room revenue and profit through commercial rooms’ management, ensuring a consistently high standard of guest service within the department.

· Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue team.

· Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.

· Set and agree to departmental objectives for self and team.

· Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. Be aware of potential highs and lows in the business.

· Create and implement team member incentives as per discussion with the Rooms Division/ Front Office Manager.

· Participate in the development of the annual budget, developing short and long term financial operating plans.

· Use key monitors and financial targets to evaluate the department’s performance and make future plans.

· Analyse financial information that is provided via the payroll system, to assist decision making and ability to explain any financial variance against plan.

· Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs.

· Control and review expenses on a monthly basis to implement actions for improvement, following company control procedures.

· Maintain leave plans, monitor, control and minimize overtime for the department.

· Carry out seasonal inventory of operating equipment.

· Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

· Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.

· Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out.

· Develop and implement department training plans to meet business needs.

· Carry out training programs for team members with the Learning & Development team and departmental trainers.

· Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

· Review and evaluate all training activities.

· Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines.

· Introduce appropriate product knowledge courses for team members.

· Understand and communicate to the team their responsibilities within Health & Safety (H&S) legislation and their implication on the operation of the department. Participate in community public relations for the hotel.

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

Our client is from Construction Industry. They are looking for a WSH Manager to assist their Finance team for the next phrase of their business. They are located at North of Singapore– easily accessible. The WSH Manager is responsible for:

Duties

• Responsible for developing, maintaining, and implementing the EHS Management System.
• Ensure compliance with legal requirements and conduct regular inspections and audits to uphold safety standards.
• Managing contractors, investigating incidents, and enforcing corrective actions.
• Review risk assessments, promote a strong EHS culture, and manage the fire protection system and emergency response team.
• Liaises with statutory bodies, provides training to employees, and ensures continual updates to management on EHS performance.
• Collaborate with third-party security providers and drive the continuous improvement of the plant's EHS system.

Requirements

• Min Diploma in Relevant Qualification in Workplace, Safety and Health
• Min 8 years relevant working experience in Construction Engineering Industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Project Manager to join their Project Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Project Manager:

• Manage and execute projects across local and regional locations.
• Review tender documents and contracts to ensure project alignment.
• Plan schedules and coordinate on-site activities with project teams.
• Attend client, consultant, and contractor meetings to discuss project progress.
• Collaborate with sales team as needed to support project-related goals.
• Ensure compliance with Workplace Safety and Health standards at project sites.

Requirements:

• Diploma in Mechanical Engineering
• 3 - 5 years project management experience in relevant industry
• Experience with ACMV and possess own transport is an added advnatge

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Key Accounts Manager
• Working Location: Pioneer
• Working Hours: 5 working days (Mon to Fri, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Develop trust relationships with a portfolio of major clients
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

APPLY NOW!!!

• Degree holder in Business Administration or its equivalent
• Minimum 5 years of related working experience, prior experience in construction is preferred
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Excellent interpersonal and communication skills
• Strong business sense and industry expertise.
• Ownership of a class 3 driving license is required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66062 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Salary $ 5500 - 6500

Bedok

11am - 10pm (3-5pm lunchtime)

Responsibilities

• Oversee the overall kitchen operations, ensuring smooth and efficient functioning.
• Control and direct the food preparation process to maintain the company’s quality standards.
• Ensure all food served meets the company’s standards for taste and presentation.
• Train new hires and provide ongoing training to all kitchen staff.
• Foster a positive work environment and encourage staff development.

Requirements

• Min 3-5 years of working experience as Chinese Cuisine Head Chef, prefer Cantonese cuisine.
• Extensive knowledge of Chinese cuisine and creativity in menu planning.Strong leadership and team management skills.
• Excellent communication and management skills, with bilingual proficiency in English and Mandarin to liaise with stakeholders.
• Strong leadership, decisiveness, and critical thinking skills.
• Must be able to work weekends and public holidays. Comfortable working split shifts.
• Open to travel to different outlet time to time (1 central kitchen & 3 outlet).

Interested candidates may click the apply button. Please be informed that only shortlisted candidates will be notified.

Company: Nala Employment Pte Ltd | License No: 16C8302

Contact Person: Tan Zhi Ning

Registration No: R23116671

About the Company:

Dbiz is a high-performing product and engineering company that partners with organizations to build out digital solutions using the right technology at the right time. We pride ourselves on our innovative use of technology in various ways.

Role Summary:

We are looking for a highly skilled and experienced Senior Program Manager to join our team at DBiz Singapore. The ideal candidate will be responsible for overseeing program management and service delivery, maintaining client satisfaction, and managing relationships with key stakeholders, particularly within government sectors.

Key Responsibilities:

1. Program Management:Manage complex IT programs and projects to ensure timely delivery within scope and budget.
   Coordinate with cross-functional teams to meet program milestones.
   Oversee the planning, execution, and monitoring of multiple projects to ensure alignment with customer goals.
   
2. Service Delivery Management:Ensure the successful and timely delivery of IT services to clients in line with agreed Service Level Agreements (SLAs).
   Monitor service performance and implement improvement measures as necessary.
   Act as the primary point of contact for escalations and issues, ensuring prompt resolution.
   
3. Client Relationship Management:Build and maintain strong relationships with key customers, especially government agencies, to meet their needs and expectations.
   Provide regular service updates and gather feedback through frequent client communication.
   Identify opportunities to enhance customer satisfaction and retention.
   
4. Stakeholder and Vendor Management:Collaborate with internal teams, third-party vendors, and subcontractors to ensure seamless service delivery.
   Liaise with government officials to ensure adherence to policies and regulations.
   Ensure compliance with contractual obligations and government standards.
   
5. Performance Management and Reporting:Regularly review and report on service performance metrics.
   Implement continuous improvement initiatives to enhance service quality.
   Prepare and present performance reports to senior management and clients.
   
6. Risk and Issue Management:Proactively identify potential risks and develop mitigation strategies.
   Manage any issues that arise during service delivery to minimize service disruption.
   

Qualifications & Experience:

• Bachelor's degree in IT, Business Administration, or a related field.
• Minimum 5-7 years of experience in IT Project Management, Program Management, and Service Delivery, preferably within a government or regulated environment.
• Excellent communication, negotiation, and stakeholder management skills.
• Familiarity with government procurement processes and regulations is a plus.

Desired Skills:

• Strong leadership and team management capabilities.
• Ability to work under pressure and manage multiple priorities.
• Excellent problem-solving skills with a proactive and customer-focused mindset.
• Certification in ITIL, PMP, or equivalent is an advantage.

Life at Dbiz:

• Competitive salary and attractive benefits
• Dynamic and innovative work environment
• Opportunities for personal growth and development
• Engaging and collaborative company culture

What the role is

The Planning & Programmes Division (PPD) is responsible for developing, implementing, and reviewing strategies, policies, and programmes related to Training Providers (TP). The division aims to support a responsive, competitive, and high-quality Continuing Education and Training (CET) ecosystem, fostering a highly skilled and adaptable workforce.

What you will be working on

The Manager/Senior Manager will report to an Assistant Director/Principal Manager and will be responsible for driving the adoption of policies and programmes, ensuring they meet stakeholders' diverse needs. This role offers opportunities to enhance strategic thinking, problem-solving, and project management skills.

• Policy and Programme Tracking and Reporting
• Track and report progress and outcomes of policies and programmes, including data gathering and analysis for reporting, overseeing budgets, and developing system enhancements.
• Stakeholder Collaboration and Solution Development
  • Collaborate with internal and external stakeholders to understand analytic needs and devise possible solutions.
  • Handle data requests and provide contextualised statistics, offering solutions and insights to support data-driven policy and programme review and decision-making.
• Data Analysis and Insight Generation
  • Clean and validate data for uniformity and accuracy, perform data and error analysis.
  • Apply data mining techniques and perform statistical analysis.
  • Conduct analysis of CET data and CET-related survey results and studies to generate insights for policy and programme review and design.
• Data Visualisation and Dashboard Development
  • Develop and refine visualisation dashboards on CET data and insights to facilitate quick access to key indicators for team members and senior management.

What we are looking for

i. Work experience and competencies

· Tertiary qualification. Candidates without the required qualification but possess the relevant work experience are welcome to apply.

· Possess strong numeracy and analytical skills.

· Enjoy working with numbers and comfortable in working with large data sets.

· Familiar with statistical methods and use of data visualisation tools such as Tableau, Power BI.

· Keen sense in value of data relating to business objectives

· Able to understand policy concerns and analyse data in support of policy development and evaluation.

· Able to work collaboratively with internal and external stakeholders.

· Able to communicate well (both in writing and in speech).

· Able to prioritise and monitor progress of work tasks effectively, so as to ensure that deliverables are met in a timely manner.

· For Senior Manager position, the candidate should have at least 4 years of relevant experience.

· For Manager position, applicants with no experience may apply

ii. Personal Traits

· Good team player.

· Adaptable and quick learner.

· Comfortable working in a fast-paced and dynamic environment.

· Resourceful and has a strong drive to get things done.

· Outgoing personality with good interpersonal skills to collaborate with different teams and agencies.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

POSITION SUMMARY:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

Key Responsibilities:

Oversee and supervise the entire setup and operational performance of the central kitchen.

Monitor purchases and orders to effectively manage cost flow, ensuring operation costs and overheads stay within budgeted levels.

Ensure all employees adhere to food hygiene practices and safety standards.

Develop and implement SOPs in central kitchens, shop outlets, and delivery units to uphold food quality and standardization.

Assist in ingredients matching, creating fusion food menus, and supporting the Chef in new menu development.

Coordinate with Human Resources, including managing part-timers and cleaners, to maintain labor costs within budget while maximizing productivity.

Streamline service processes to enhance productivity and efficiency in central kitchen operations and dining services.

Carry out additional duties as assigned by management.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

JOB DESCRIPTION

An MNC in the commodities industry with global presence and network is currently looking for a Credit Risk Manager to join their team.

The Credit Risk Manager will generate regular reports, maintain strong relationships with business divisions, and advise on transaction structuring using risk mitigation tools to optimize outcomes. They will monitor market developments, manage key stakeholder relationships, and oversee credit policies to align with company standards. Responsibilities include negotiating insurance terms, managing insured limits, and ensuring compliance with credit policies across systems like CTRM and SAP.

The role also involves supporting the GM by enhancing credit risk processes, proposing improvements, and harmonizing policies globally. They will collaborate with departments such as Legal, Compliance, Operations, and Finance to address credit risk matters, while sharing best practices and supporting system upgrades, including credit-related CTRM inputs and testing.

This role focuses on effective communication, operational enhancements, and ensuring robust credit risk management practices across the organization.

Successful candidates can expect to work in an established organization with a cohesive team.

REQUIREMENTS:

• Bachelor’s Degree in Accounting, Finance, or equivalent
• About10 years of experience in Credit Risk
• Experience with commodity trading industry will be good
• Previous experience in leading a team will be good
• Knowledge in Credit Risk Management policies and requirements on Business Operations in commodity trading business (LC, BC, mark-to-market, VaR, STC, etc.)
• Experience with AML and KYC
• Knowledge in Credit Risk Compliance Issues, and Credit Rating Model, ISDA/CSA, derivative instruments

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

Established in 2020, Riot Singapore Studio has been expanding our footprint in Asia and accelerating our talent growth to develop games that deliver great experiences to our players. Our mission is to “scale Riot’s games to hyper-serve players.”

We partner with our LA headquarters on game development for League of Legends, Teamfight Tactics, VALORANT and 2XKO. The Singapore Studio is seeking talented, passionate craft experts with backgrounds in all areas of game development to build games that make it better to be a player.

We’re focused on working together to promote individual autonomy, ownership, collaboration, and inclusivity, so everyone can be their best while we boldly pursue games.

That's where you come in.

As a Concept Art Lead in the Singapore Studio, you will channel your knowledge of concepting, modeling, and texturing to help tell stories through visually compelling characters, creatures, props and illustrations.

You’ll expand and support a high-performing external team and give them the guidance and context they need to deliver amazing concepts that set industry standards on craft, meet all technical requirements, and match the League of Legends art style.

Through a mix of craft training and hands-on leadership, you will level up the team’s craft, mediate and resolve craft disagreements and misalignment, and keep the team motivated towards creating excellent experiences for our players. Using your broad knowledge of art, craft, and technique, you’ll set clear goals for your team and make sure the process of delivering those goals is as smooth as possible for your team and their stakeholders.

You will partner closely with the product teams and other artists, ensuring that art quality is excellent and is able to effectively promote and align with larger products. You will maintain your craft skills, inspire creativity and keep a high-quality bar with hands-on work as you deem necessary.

Responsibilities:

• As an Art lead on the team, you will oversee and be accountable for the quality of the work the team delivers and set the bar for excellence
• You will build a world-class team by sourcing AAA Concept talent in China and developing and growing their concept skills through training and feedback
• You will establish and maintain a highly engaged, creative, and motivated workspace for your team to unleash people’s potential.
• You will be responsible for driving innovative ideation and design aspirational concepts to set up other disciplines for success.
• You will collaborate with Rioters in Singapore and worldwide to make sure product goals are fulfilled, and working practices are appropriate
• You will set a clear vision and strategy to grow your team, provide consistent feedback, and build trust with your team
• You will drive the concept development for 2D and 3D art products
• You will lead and improve team rituals to support high-quality craft and individual growth
• You will accomplish your mission with complete autonomy if needed; you're dedicated to vigilantly finding creative and effective solutions to eliminate complex problems.

Required Qualifications:

• Demonstrated experience working directly with an outsource vendor either as an Art Outsource Manager or as a Concept Art Lead
• 5+ years experience in the video games industry
• 2+ years experience of management experience
• Extreme proficiency in art fundamentals such as anatomy, composition, design, and color theory
• A clear understanding of the League of Legends art style
• Proven experience leading/mentoring teams and individuals. Growth minded and motivated toward teaching, enabling, and coaching other artists
• Experience giving thorough direction and delivering timely, clear, actionable feedback
• Strong background in concept art and a good understanding of technical limitations for 3D assets.
• A strong communicator and able to convey abstract/sophisticated ideas concisely in English or Chinese

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Location: Raffles Place
• Working hours: 09:00 – 17:40
• An exciting opportunity to be part of the pioneer team!

Job responsibilities:

• Plan and execute internal audits (Operation, Compliance, Financial etc.)
• Assess the effectiveness of internal controls and risk management processes
• Assess the company’s compliance with applicable laws, regulations, and company policies
• Review Financial statements and financial risk with supporting documentation
• Identify and investigate potentially fraudulent activities or financial irregularities
• Review Information security and general risk management (Politics, Accidents etc.)
• Identify areas of risk and recommend solutions to mitigate risk and improve the operation
• Prepare and present audit reports to the CEO and BOD members
• Collaborate with the Internal Audit department of HQ as a member of Global Audit team
• Collaborate with external auditors during statutory audits
• Monitor the implementation of audit recommendations and remedial actions
• Strengthen the internal audit function and its process
• Establish the audit committee
• Lead the internal audit team as a head of function after new members join the team
• Regional coverage
• Group companies in Asian and Middle East countries

Job Requirements:

• Bachelor's degree in Accounting, Finance, or related field. Professional certifications such as CIA, CPA, or CA are preferred
• A minimum of 5 years of conducting audits
• Experience in developing and executing audit plans and evaluating internal control systems
• Strong knowledge of internal auditing standards and practices
• Strong communication and interpersonal skills based on mutual respect and understanding in the multi-national team
• Strong analytical and problem-solving skills
• Willingness to travel

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Internal Audit General Manager".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

Export Manager - Logistics 9 Pte. Ltd.

About Us:
With over 20 years of excellence in logistics and import/export operations, Logistics 9 Pte. Ltd. is a leading firm with offices in Singapore, China, and Hong Kong. We pride ourselves on providing seamless logistics solutions and are now looking for an Export Manager to join our Singapore team.

Position: Export Manager
Location: Farrer Park MRT (2 minutes from City Square Mall exit)
Employment Type: Full-time (Flexible arrangements available upon request)
Start Date: Immediate
Salary Range: $3,500 - $4,000 per month

Who We're Looking For:
We are seeking a highly skilled and detail-oriented Export Manager to handle day-to-day export operations with precision and efficiency. Strong proficiency in Microsoft Excel is essential, as it plays a central role in managing documentation and ensuring smooth workflows.

Key Responsibilities:

• Documentation & Coordination:Prepare and manage all export-related documents, including proforma invoices, sales orders, purchase orders, packing lists, and delivery orders.
  Use Microsoft Excel extensively for contract creation, modifying and updating packing lists, invoices, and other critical documents.
  Coordinate with factories, freight forwarders, and clients to ensure seamless delivery and compliance with shipping requirements.
  
• Client & Team Communication:Act as the primary point of contact for international clients, delivering excellent service and timely updates.
  Collaborate with teams in China and Hong Kong using Slack, WeChat, QQ, Email, and WhatsApp.
  
• Operational Excellence:Maintain accurate and organized digital records.
  Verify contracts, loading plans, and customer instructions to ensure high standards and compliance.
  
• Strategic Planning:Work closely with the Director to align daily operations with company objectives.
  Assist in preparing quotation sheets and profit tables to support pricing strategies.
  

Requirements:

• Fluency in English and Chinese (spoken and written) is mandatory. Knowledge of Spanish is an added advantage.
• Minimum 1-2 years of experience in import/export operations, with a strong focus on shipping documentation.
• Advanced proficiency in Microsoft Excel is a must, including skills in creating, modifying, and maintaining critical documents such as contracts, packing lists, and invoices.
• Strong organizational and communication skills, with the ability to work independently and meet deadlines.
• Positive attitude, adaptability, and a commitment to continuous learning and improvement.

Why Join Us?

• Work Schedule: Monday to Friday, 9 AM - 6 PM / Saturday 9 AM - 12 PM WFH (Work From Home) (Sundays off; public holidays off; as per company policy and Government Holidays).
• Convenient Location: Easily accessible office, just a 2-minute walk from Farrer Park MRT.
• Competitive Benefits:Performance-based bonuses.
  Opportunities for career growth and professional development.
  
• Supportive Work Culture: Join a team that values collaboration, innovation, and operational excellence.

To Apply:
If you’re ready to bring your expertise and commitment to our team, we’d love to hear from you!

Contact Mel at +65 6631 8993 to learn more or to submit your application.

Become a part of Logistics 9 Pte. Ltd., where your skills drive global trade forward!

A career opportunity to influence innumerable aspects of the agency, to drive in the development of our people, and to play a part in influencing strategic HR and Talent partnership.

The Position:

We are looking for a HR Manager to be based in Singapore, responsible for managing human resources functions of about 30 employees across Singapore, Malaysia and Indonesia. You will be responsible for aligning human resources processes and solutions to meet the business needs of the agency. You will help administer and execute human resource policies, programs and practices, including planning, organizing, developing, implementing, and coordination. You are also responsible for tactical implementation of a variety of human resources programs and initiatives and must keep current on labour laws and regulations to ensure company’s legal compliance through policy setting, practice standards, and advice to management.

Job Responsibilities:

• Leads key human resources processes and initiatives such as talent acquisition, on-boarding, learning and development, performance management, employee engagement, retention and change management.
• Acts as a strategic partner to business partner and consultant to the Management team on understanding and addressing business needs and challenges with tailored HR solutions.
• Work with the Management team to determine workforce needs, identify human resource and competency gaps, and devise a development and workforce plan to job roles and staff retention. Ensure teams are optimize and working efficiently.
• Lead talent acquisition process including job postings, screening and interviewing candidates, building talent pool, actively reaching out to top talent, facilitating salary negotiations and contract preparation. Oversee the internship program and fostering strong relationships with educational institutions.
• Continuously improve and implement effective HR processes, maintain employee records in HRIS system (Workday) and leave management. Facilitate payroll updates, approvals, statutory obligations including but not limited to tax filing, CPF contributions and administer government claims such as childcare leave, NS make-up pay, maternity and paternity leave.
• Develop and regularly update company policies, employment contracts and the employee handbook. Ensures proper administration of company policies and compliance training, in accordance with labor laws and regulations.
• Liaise with key vendors including LinkedIn, various insurance providers, Telum, and Paymo (timesheet management tool) to support business operations, including providing new hire training on Paymo for accurate timesheet recording and generating and distributing timesheet reports where necessary.
• Serves as advocate to both employee and company regarding employee performance as well as day-to-day working environment. Counsel employees and/or managers regarding a variety of issues.
• Manages compensation process to ensure adherence to company guidelines and monitors salary/grade levels for competitiveness in industry and fairness in company.
• Lead all employee relations with professional grace, lead investigations to resolve issues/conflict in the workplace, act as an impartial mediator in disciplinary procedures and ensure it is administered in fair manner and meets all legal and labor regulations, advice managers in determining appropriate disciplinary plans of action.
• Lead the development and implementation of employee communication programs and ensures the employees are aware of the agency’s policies, programs, and management goals.
• Develop and lead learning & development programs such as designing and implementing tailored training programs for core PR skillsets within the company.
• Organizes and leads employee engagement events and wellbeing initiatives for employees to foster a positive work environment, including but not limited to work anniversaries and birthdays, company events such as the Klareco Teal Party.
• Conducts research, manages projects and timelines, participates as a hands-on contributor on teams and committees toward the successful completion of various ad-hoc HR programs.

Job Requirements:

• Bachelor’s degree in human resources or related field and 4+ years’ experience in Human Resources function; Master’s degree a plus.
• Previous experience in PR/Media/Creative/Marketing/Advertising agency is an advantage.
• Solid human resources generalist background.
• Excellent oral, written, and interpersonal communication skills including the ability to present ideas, and/or facts and recommendations effectively.
• Ability to work independently with little direction.
• Interpersonal and team skills with ability to professionally interact with all levels of employees.

*Kindly note that only shortlisted candidates will be contacted.*

Location
Hospital, Jurong East

Salary
$5,000

Duration
17 Mar 2025 to 16 Sep 2025

Working Hours
Mon to Fri, office hours

Job Scope

The incumbent will be responsible to support the CEO in driving strategic planning for transformational initiatives: people transformation, health academy transformation, care model transformation, and innovation transformation. The roles include, strategic planning, facilitating discussions, setting goals and objectives, change management and ensuring successful implementation of these transformational initiatives across the organization.

Responsibilities:

• Coordinate the logistics for the meetings (including scheduling, collation of meeting agenda, dissemination of materials accurately on a timely basis, facilitation of meetings).
• Collaborate with the CEO and senior leadership to develop and refine strategic plans for the four key transformations.
• Conduct research and analysis to identify best practices and innovative approaches in each transformation area, where necessary.
• Work with workgroup leads to establish and oversee cross-functional workgroups for each transformation area.
• Work with workgroups and ensure the setting of SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives for the transformation initiatives.
• Define clear roles, responsibilities, and expectations for workgroup members.
• Facilitate productive discussions and decision-making processes within workgroups.
• Develop and execute comprehensive change management strategies/roadmaps and action plans for transformation initiative.
• Develop key performance indicators (KPIs) to measure progress and success.
• Ensure targets are reasonable, achievable, and aligned with overall organizational objectives.
• Coordinate and oversee for the smooth implementation of transformation initiatives.
• Regularly report on progress, challenges, and successes to reporting officer.
• Identify and mitigate potential risks and challenges to implementation.
• Conduct focus group discussions and engagement sessions to gather feedback and insights from employees at all levels by phrases.
• Analyze feedback and develop action plans to address concerns and improve implementation.
• Track and ensure closure of open matters and action items identified during engagement sessions.
• Organize and lead campaigns to improve organizational culture and drive adoption of new initiatives.
• Build and maintain strong relationships with key stakeholders across the organization.
• Communicate transformation goals, progress, and impact to various audiences effectively.
• Collaborate with internal communications teams to develop and disseminate transformation-related messages.
• Regularly assess the effectiveness of transformation initiatives and recommend improvements.
• Stay informed about industry trends and best practices in organizational transformation.
• Identify opportunities for innovation and process improvement within the transformation initiatives, if any.
• Perform other assigned task by reporting officer.

Requirements

• Degree from a recognised instituion, MBA/MHA will be advantageous
• Min. 2 years of administrative experience, working in large organizations, particularly in secretariat and project coordination works
• Experience in project management/ healthcare-related industry preferred

WA me at https://wa.me/+6584998483 NOW!
Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We are seeking a data-driven and customer-centric CRM Manager to lead our customer relationship management strategies at Novela. The ideal candidate will have a strong understanding of retail consumer behaviour, especially within the beauty industry, and will be responsible for developing, implementing, and optimizing CRM initiatives that drive customer engagement, loyalty, and revenue growth.

Key Responsibilities:

CRM Strategy & Implementation:

• Develop and execute CRM strategies to enhance customer engagement, retention, and loyalty.
• Build segmented customer journeys and campaigns tailored to various customer groups based on behavioural data, demographics, and purchasing habits.
• Lead CRM automation efforts and implement new tools or systems to enhance the customer experience.

Data Analytics & Insights:

• Analyse customer data to identify trends, behaviours, and preferences that drive engagement and optimize campaign effectiveness.
• Leverage customer data to create personalized offers, recommendations, and communications to increase purchase frequency and average order value (AOV).
• Monitor and report on the performance of CRM campaigns (open rates, conversion rates, retention rates) and identify areas of improvement.

Customer Segmentation & Personalization:

• Develop and refine customer segmentation models to create highly targeted marketing strategies.
• Implement personalized communication across multiple channels (email, SMS, social media, etc.) to enhance the customer experience and increase retention.
• Utilize predictive modelling and advanced data analytics to anticipate customer needs and behaviours, driving proactive engagement strategies.

Loyalty Program Management:

• Oversee the development and management of the customer loyalty program, ensuring it delivers value to both the business and the customer.
• Continuously optimize the loyalty program through data insights to increase customer retention, lifetime value (CLV), and program participation.

Cross-Functional Collaboration:

• Work closely with marketing, e-commerce, and sales teams to align CRM strategies with broader business goals and promotional efforts.
• Partner with product teams to gather insights on consumer behaviour and influence product offerings that align with customer preferences.
• Collaborate with IT and data teams to ensure CRM systems and databases are optimized for performance and data accuracy.

Market & Consumer Trends Analysis:

• Stay up to date on industry trends, competitor CRM strategies, and evolving consumer behaviour, especially within the beauty and retail sectors.
• Apply learnings from market trends to innovate CRM programs and enhance customer touchpoints across all channels.

Requirements:

• Bachelor’s degree in Marketing, Business, Data Science, or related field.
• 5+ years of experience in CRM, customer engagement, or loyalty marketing, preferably within the retail or beauty industry.
• Strong knowledge of retail consumer behaviours, with a focus on the beauty sector.
• Hands-on experience with CRM tools and platforms (e.g., Salesforce, HubSpot, or similar).
• Proven track record of managing successful CRM campaigns and loyalty programs in major retailers or online marketplaces is a must.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
• Excellent communication and project management skills.
• Ability to lead cross-functional teams and manage multiple projects in a fast-paced environment.
• Proficiency in segmentation, predictive analytics, and CRM automation tools.

Responsibilities

1. Work effectively with Operations and Maintenance staff from the Lines as well as other engineering departments to investigate defects. To develop methods, propose modifications and improve maintenance strategies to rectify them.

2. Analyze and trend condition monitoring and defect data to identify reliability concerns. To develop methods, propose modifications and improve maintenance strategies to overcome them.

3. Draft technical work instructions for preventive and corrective maintenance activities.

4. Identify and implement cost-effective technologies to enhance the RTS Signaling, Communication & Control System performance.

5. Support LTA and RTSO projects in reviewing project design specifications and ensure their adequacy for the safety, reliability, maintainability and operability. To provide

other engineering support to the projects, as required.

6. Work in STRC Tuas, Singapore

Qualifications & Work Experience

1. Degree in Electrical & Electronics Engineering or equivalent from recognized institution

2. Previous Railway System experience would be advantageous

We don’t just talk, we do. Lead the change with us.

At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it to build more open, inclusive and prosperous countries for people everywhere.

We are a global team of nearly 800 changemakers, operating in more than 30 countries, across five continents. We are political strategists, policy experts, delivery practitioners, technology specialists and more. We speak more than 45 languages. We are working on over 100 projects, tackling some of the world’s biggest challenges. We’re all here at TBI to make a difference.

In a world of ever more complex challenges, we believe diversity of background and perspective is a strength. We pride ourselves on a culture that values and nurtures difference. We are dedicated to unlocking potential, not only for the countries we work in but also for each of our team members. No matter where you’re from or who you are, if you’re passionate about the transformative power of progressive politics, we invite you to build a better future with us.

Role Summary

About Strategy & Partnerships

Strategy & Partnerships (S&P) is one of 3 central business critical departments, alongside Policy & Politics and Global Government Advisory. The S&P department leads and oversees the Institute’s strategic direction and growth, with specific responsibility for future proofing growth, developing scalable partnerships, innovating in tech and securing financial resources to advance the Institute’s operational goals and drive sustainable impact.

Role Summary

We are looking to find a Manager, to be based out of our home offices in Singapore. You should have the right to work in Singapore. Note we will be hiring on a rolling basis and are currently looking for three manager roles in total across London, Accra, Washington DC, Dubai and Singapore, each for a fixed-term contract of 24 months.

In recognition of the growing client interest in solutions delivered with TBI partners, we are looking for talented managers to join a newly formed Partnerships Flex-Pool team. TBI works closely with our government clients and partners to innovate and accelerate delivery of results. We support our clients and partners to develop and activate proof-of-concepts and partner solutions, with an aim of rapid learning and iteration to implement at scale.

The Partnerships Flex-Pool, which this role will form part of, will provide interim, dedicated, in-country support (for deployments of between 3-6 months) to the scoping and delivery of new partnership proof-of-concepts and solutions, helping to pilot, test, deliver and scale. The remaining 6+ months will be spent in the home office, delivering other tasks relating to the activation and scale of partner solutions.

This role is ideal for candidates who have the demonstrated ability to create change through their work with private sector partners and government entities. Candidates must have the ability to operate with clients (together with country teams who hold those relationships) which include Ministers and senior government officials, as well as our tech and non-tech partners. Candidates must also be able to work across TBI with professionalism, confidentiality, integrity and diplomacy.

Candidates should have a significant amount of full-time experience, ideally in operations, project management and delivery, management consulting, tech startup/scaleup, government advisory, and /or the public sector.

Candidates must be willing to travel (up to 50%), as in-country deployments can last anywhere from three to six months in duration. Candidates are expected to do at most two in-country deployments a year. TBI will cover reasonable travel costs in line with policy whilst on deployment. These deployments could be in any of our 40 client governments across the globe. Candidates should be excited by the opportunity to routinely travel to and learn about new countries and their governments.

Key Responsibilities

Partnership Proof-of-Concept/Pilot and Partnership Solution Activation (In-Country Deployment)

• Working with our Global Client Services team and Global Partnerships colleagues, support in-country TBI project teams to co-design and deliver partner solutions that leverage TBI's extended capabilities through partnerships, with example tasks below:
• Together with the local country team, engage with senior client counterparts to understand initial requirements and translate these back as needed for partners and internal TBI teams.
• Develop tools that enable efficient kick-off, management and delivery such as project dashboards, governance frameworks and deliverable trackers.
• Define and track success measures and design and implement thorough ways of working for the project team and stakeholder groups involved in delivery.
• Working with relevant stakeholders across TBI and the Partner organisation, define and validate the partner offering for our client through discovery workshops, and input into defining the long-term strategy for the partnership.
• Support country teams with engagement and onboarding of local implementation partners as required.
• During delivery, develop and quality assure research, analysis, written insights, decks, and other deliverables for clients, senior leadership within TBI and partners.
• Working with central partner account lead, proactively engage partner stakeholders to manage delivery and risks, problem-solving and innovating for greater impact.
• Working closely with the relevant Head of Regional Partnerships, country director and in-country advisory teams, support recruitment and other relevant activity to ensure the continued sustainable delivery of partnership solutions in country after the flex-pool deployment concludes.

Evolving a partnership offer from Proof-of-Concept/Solution Activation to Scale (Home Office Work)

• Feed lessons learnt back into future iterations of proof-of-concept/pilot/partner solution activation design and delivery.
• Work with Partner, internal TBI teams and the relevant internal partner account lead to understand global client demand, build out relevant policy applications for partner solutions and evolve the offer for scale.
• Lead or contribute to playbooks for scale of the partner solution to TBI clients.
• Work with Global Client Services team to scope and activate promising proof-of-concepts or scaled application with other Advisory Country Teams:
  - Assess fit of partner solution in-country;
  - Support with creation of relevant client materials, pitch the partner solution to the client.

General Partnerships discovery and onboarding (Home Office Work)

• Support as required with research and discovery into potential partners that TBI could work to with meet client needs identified by global advisory teams.
• Facilitate completion of relevant vetting and due diligence for new partners, working across the relevant internal teams.
• Working with TBI’s CRM and related tools, maintain a clear, organised means to track proof-of-concept/pilot partner performance.

Note that the manager may be required, where capacity allows, to support Partnerships and Initiatives leadership on ad-hoc internal strategic initiatives.

Flex-Pool Team Management

• Although in-country deployment and associated activities will be highest priority for this role, Flex-Pool managers may also be required to undertake activities such as:
  Determination of deployment allocations and schedules for broader team.
  Co-ordination with Partnerships and Regional leadership to understand pipeline for new deployment opportunities for managers and associate roles alike.
  Line management of associates within the team including individual performance management.
  Quality assurance of strategic initiative work related to partnerships.
  Support, as required, with other elements of Flex-Pool team management such as recruitment and budgeting.

Person Specification:

• Significant experience in a tech startup/scaleup, operations, project management and delivery, management consulting, multilateral institutions, high impact civil society organisations, civil service, and many other previous roles are all considered relevant at TBI. What is required is a personal passion for project-based work, government innovation, strong political acumen, and a willingness to learn, adapt and get things done.
• Must have experience working with government, either in an advisory capacity or as a civil servant.
• Demonstrated experience managing projects from start to finish – taking entire ownership of the process and the output.
• Skilled at communicating, from executive office level through to ideally technical level, adept at speaking to senior leadership, knowing how to navigate ambiguous environments, comfortable at managing up and beyond hierarchy.
• A track record of successful stakeholder management, cultivating and maintaining partnerships and alliances across diverse organisations, managing partner relationships at the highest level.
• Demonstrated experience cultivating high performance teams, as well as an ethos of team success and a genuine motivation for colleagues’ performance, growth, and well-being.
• The ability to perform in-depth analysis across various topics, generate original insights and produce high-quality deliverables which are fit for delivery to senior government clients, perform challenging analysis and structured problem solving.
• Fluency in English is a must, with preference for individuals with additional language skills.
• Although this role is tailored towards those with generalist industry experience, experience in Digital Transformation, eGovernment, AI, Digital Skills and/or Education Technology will be considered highly relevant.

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