Total 3,200 Manager job vacancies in Tanjong Pagar, Central Singapore

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Head Sommelier to join our pre-opening team.

Job Purpose

The Head Sommelier oversees the outlet's wine operations. He supervises the performance and training of the subordinates in beverage operations. He consults customers on wine selection. He monitors customer satisfaction and organizes wine tasting. He monitors beverage costs and performs inventory control.

Principal Accountabilities

• Administer purchasing and receiving procedures.
• Analyze alcoholic beverage business.
• Analyze service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Develop menu.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Implement project administration processes.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage customer service.
• Manage food and beverage operations.
• Manage site/outlet and equipment maintenance
• Manage training.
• Provide information for management decision making.

Communication & Working Relationships

• Interacts with customers and shows willingness to serve them with a pleasant attitude
• Communicate professionally with the supervisor in charge

Knowledge, Skills, and Experience

• Minimum 2-3 years of experience in similar positions in a high-volume, high end restaurant with Nightlife experience
• Good in English
• Good communications and interpersonal skills
• Customer oriented with a positive attitude and smiling face
• Cooperative and self-giving team player
• Ability and willingness to perform under stress
• Positive and high energy level

Physical Requirements of the job

The job of the head sommelier may require:

• Physical handling of products such as glasses, decanter and wine bottles
• Covering different shifts and working during public holidays
• Stressful conditions
• Standing for long hours

The Role

The Assistant Finance Manager is responsible for the financial reporting and financial processes of the entities in the region.

Responsibilities:

• Ensure that the financial information is reported accurately for the monthly closing of the local entities and for the group consolidation.

• Cash flow and cash forecast

• Budgeting and forecasting

• Provide support for the month-end closing activities, internal controls, statutory audits, tax audit and drive process improvements.

• Provide support for the vendor onboarding process

• Manage the outsource service providers.

Key Requirements

• Degree in Accounting/Finance.

• Minimum 5 years of working experience in the retail industry.

• Experience with SAP ERP system

• Knowledge of financial reporting standards and regulations.

• Articulate, with strong stakeholder management skills.

• Strong analytical skills, meticulous and able to work independently.

• Able to work in a stressful environment and deal with complexities.

Please note that only shortlisted candidates will be notified.

About the job

This is an opportunity to join a leading SaaS company that works with government departments, agencies & the biggest brands across APAC, enabling them to understand what drives their customers.

As a Business Development Manager, you'll take charge of acquiring new business through the application of consultative sales techniques. You'll be expected to develop and sustain awareness regarding the company’s products and services, as well as negotiate and close business contracts.

Other responsibilities include, but are not limited to:

• Executing strategic plans to meet and exceed growth sales targets.
• Maintaining a healthy sales pipeline at all times by continually engaging new clients.
• Provide consultative solutions and have a problem-solving approach recommend right solution for the customer’s business problem
• Preparing and presenting written proposals and price quotations, participate in RFQs making sure that all products and services are given equal sales attention.
• Closing deals at appropriate price levels and completing all accreditation requirements imposed by the clients before hand-over to the account management team.
• Assisting the account management team with initial client education and service information upon turnover if necessary.
• Maintaining high standards in terms of personal sales discipline, work ethic and professionalism
• Ensuring compliance with company policies and standards, and all local statutory requirements.

Qualifications:

• A degree in media, communications, advertising, marketing or business.
• Must have at least 5+ years of overall experience in sales and business development with a focus on selling media intelligence and/or insights, research or social listening solutions government & Government agencies agencies and/or private companies. Exposure working with PR, communications or marketing teams.
• Passion and knowledge for public relations, marketing communications and social media with an understanding of the market, current media issues, competitor behaviour and strategy. Has a genuine interest in mass information, digital/traditional media and current events.
• Microsoft office and G-suite competence, and has an understanding of various social media platforms.
• Excellent verbal and written English communication skills; Ability to speak in Mandarin will be an added advantage. Can communicate effectively at all levels of the organisation and with external parties to senior executive levels.
• Eager, tenacious, articulate, diplomatic, high energy, competitive and driven. Proven capability in hands-on problem solving, with the ability to generate ideas and solutions.

Stag Match® is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore’ Education system, which focuses on students’ creative thinking and analytical skills.

We are looking for an independent , self motivated, passionate and initiative Centre Head (Enrichment) personal to ensure growth of the business and smooth sailing of the operation .

Job Description

• Reporting to MD/CEO
• Oversee the leadership and management of the Stag Match (Singapore) offsite and online site.
• Monitor all the enrichment services by external operator.
• Strategise, Create, Plan and organise the curriculum and programmes for the centre.
• Manage the deployment, professional development and well-being of staff.
• Manage the day to day performance of the Centre Operations to deliver a best in class service, meeting or exceeding all KPIs and within budget.
• Set the Business strategy for the development of the centres, staying abreast of new practices and technologies, ensuring that we gain and maintain recognition for the quality of customer service.
• Lead, inspire and co-ordinate the contact centre management team at all levels to create motivated and engaged colleagues.
• Be responsible for the end to end customer contact processes and associated customer experience, supporting cross company initiatives to drive improvements, improve efficiency and reduce complaints.
• Responsible for the recruitment, training, induction ,coaching and Sales strategy across the centres
• Work closely with teacher/manager in Training delivery teams. Taking responsibility for the ongoing development all levels of centre colleagues.
• Reviewing and defining clearly all centre roles, any required shift and candidate profiles required across the contact centre operation
• Lead an effective resource planning team, ensuring that resource is fully utilised and any contact demand is effectively covered.
• Applying best practise, develop continuous improvement plans and make recommendations based upon the employee and customer insight.
• Develop plans and offer insight and knowledge to the organisation on the use of new tools and technologies; Telephony, CRM and WFM to create a cost effective operation consistently achieving contact handling .
• Act as the Voice of the Customer, championing change and improvements across the customer experience, drive change and influence future change/projects to support and achieve improvements in the customer experience.
• Deliver cost efficiencies and increased in Customer Satisfaction Scores.
• Enhance the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions.
• Responsible for student recruitment drive; sales and marketing of the centres to meet or exceed the KPI.
• Training and development of the staffs.

Requirement

• Proven experience (Min 3 years) working as a Head of Center/ Centre Director.
• Must be familar with MOE and education sector
• Great knowledge of Education Sector
• Strong leadership and conflict resolution skills.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
• Detail-oriented.

Basic + Commission

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Assistant Restaurant Manager to join our pre-opening team.

Job Purpose

The Assistant Restaurant Manager is responsible for:

• Assisting the Restaurant Manager in all the Restaurant Operations
• Managing the daily operations of the restaurant
• Mentoring and coaching of all FOH staff to achieve the objective of providing the highest level of customer service
• Performing as an effective link between management and staff

Principal Accountabilities

• Ensures the efficient and profitable management of the restaurant.
• Contributes to management and department meetings.
• Keeps the Restaurant Manager up to date with relevant issues in the restaurant and gets their input and advice where necessary.
• Ensures that the stock take figures are completed and accurate as per company requirements
• Covers for floor supervisors during emergency vacations and Ad-hoc leaves
• Observes compliance with the company’s policies and procedures, as well as, governmental laws and regulations
• Supervises the opening & closing of the restaurant
• Ensures the proper cleaning and lighting of all restaurant internal and external areas
• Supervises a daily-check up on the smooth performance of all restaurant machinery and equipment
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly
• Ensures the proper appearance (condition of uniforms) and grooming of assigned staff members
• Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
• Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
• Assists in the restaurant staff working schedules
• Establishes rotation schedule of new employees and trainees
• Motivates and develops staff, in order to encourage their professional development
• Handles guest problems and complaints
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
• Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
• Performs other duties pertinent to this job as assigned.

Communication & Working Relationships

• Works closely with Restaurant Management and supervisors to ensure the delivery of information
• Coordinates with different departments in the Restaurant to guarantee effective communication and to ensure information transmission at all times
• Interacts with customers to follow-up on their satisfaction, requests, and complaints

Knowledge, Skills, and Experience

• BA degree in Business Administration, or a Hospitality Degree from a reputable University
• Minimum 5 years of experience in similar positions in a high-volume, fast-paced restaurant
• Fluent in English
• Excellent computer skills, especially in Microsoft Windows applications
• Excellent Interpersonal, communications, presentation, and marketing skills
• Outstanding customer service skills
• System oriented
• Positive and energy level
• Highly cooperative team spirit
• Problem-solving skills

Physical Requirements of the job

The job of the Assistant Restaurant Manager may require long hours, covering different shifts and working during public holidays

Interested to immerse yourself in the world of videos, design and virtual/hybrid events in a fun and friendly working environment? If you are a goal-getter, we want you!

Jobe scope

You will be the bridge between the client and the team by ensuring we deliver exceptional creatives to the client on time and on budget. You will assist / lead the accounts by ensuring sustainable relationships with the client on a long-term basis.

We are a place where we value attitude over papers. If you have experience working within a creative or events house, we will love to have you to value-add your expertise into the team. If you are a fresh with the right mindset, we are willing invest in you.

Responsibilities:

- Excellent in interpersonal relations

- Strong presentation skills

- Meeting and liaising with clients to discuss event project briefs, deliver consistent project updates to clients / stakeholder

- Identifying new business opportunities, suggest company services that maximize client satisfaction

- Shortlist and lead new event project pitching, manage budgets

- Source for venue selection, accomodation arrangements, transportation, catering and activities

- Manage proposal, quotation, billing preparation

- Coordinate and oversee all logistical and operations of events

- Work closely with team, clients and vendors to ensure smooth delivery of event

- Be involved in projects pre-production, production and post-production process

- Other ad-hoc duties as assigned

Purpose of your role

As a Singapore Client Manager you will be responsible for providing an exceptional level of service to OFX customers by identifying foreign exchange solutions to fit their needs, booking deals with accuracy, and following up with clients diligently to meet individual and group conversion targets. The Client Manager is responsible for a customer’s journey from registration to the time of booking their first international payment – following up by phone or email as required. Also, they will be responsible for managing and growing a portfolio of key corporate accounts.

What you do 

• Be the first point of contact on all issues relating to the international payment process
• Deliver unparalleled customer service to clients and internal stakeholders via telephone and email
• Manage high call and email volumes and deliver outcomes within defined timeframes
• Interact with new and existing clients on inbound/outbound calls and emails
• Promote customer conversions by selling the benefits of OFX service compared to that of its competitors
• Understand and disseminate information relating to currency fluctuations and financial markets
• Complete the activation of customer registrations
• Set up new client accounts and explain how our online service works
• Follow up with unverified clients, compliance and AML regulation issues
• Complete KYC questioning on new clients up and follow up in a timely manner
• Quote prices, manage/set client margins and accurately book international transfers
• Respond to client queries across all facets of the payment process including tracking funds and coordinating responses with Operations and Settlements
• Respond and clear the Customer Service inbox
• Complete the Credit Breach Report for APAC on a daily basis.
• Gain knowledge of, remain up to date on and work within legislation relevant to the role, e.g. AML, KYC

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager
• Experience in High tech manufacturing / life sciences project experience would be an advantage experience are preferred. 
• Team player with excellent leadership and problem solving skills
• English language skills are required and additional Chinese language skills would be an advantage Excellent communication skills with the ability to negotiation, influence and persuade others

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages.
•  Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager
• Experience in High tech manufacturing / life sciences project experience would be an advantage experience are preferred. 
• Team player with excellent leadership and problem solving skills
• English language skills are required and additional Chinese language skills would be an advantage Excellent communication skills with the ability to negotiation, influence and persuade others. 

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

• Assisting the Commission Manager on a range of tasks, to include:
• Conducting background research, data collection and benchmarking
• Estimating and producing cost plans
• Compiling and amending the tender list
• Drafting procurement documentation
• Checking and analysing the tenders
• Drafting the tender report
• Dealing with variations and the change control processes, negotiating less financially significant or complex matters
• Conducting cost checks and valuations
• Drafting monthly reports
• Analysing the numbers for the final accounts
• Liaising with the client, contractors, designers, etc.

About the job

Reporting to the Customer Relations Manager, you will be expected to manage and lead the team to provide a positive and joyful shopping experience that creates trust in the IKEA Brand for all IKEA visitors and customers.

Your assignment

• To create a positive and family-friendly shopping experience for our customers by managing shopping tools and amenities, customer care rooms and Smaland.
• To champion and foster customer-centricity and service excellence in all touchpoints.
• Plan, coordinate and follow up on customer engagement activities in the store.
• Manage the daily operations for your team of co-workers including performance management, training and development, succession planning and recruitment.
• Handle customers’ queries and complaints and deliver service improvement in a professional manner to enhance the customer experience.
• Be knowledgeable on customer experience mapping and analyse CX-related performance indicators for business improvement.
• Work with external service providers and service contracts to provide a positive and efficient shopping experience for all IKEA visitors and customers.

Our client is a global system provider of innovative drive solutions and they are looking for an Account Manager, Singapore. He / She will be also be responsible for sales engineering and technical customer service activities that meet or exceed customer expectations; as well as to promote the revenue growth of company’s products for a designated list of key accounts in Singapore.

The successful candidate is preferred to have Power Transmission background, which can extend to cover motor, brake, coupling, gearboxes, pneumatic or inverter.

Candidates with exposure to the following Singapore industry sector:

• Water / waste water
• Crane
• Electronic Manufacturing
• Factory Automation
• End User
• Pump
• Urban Infrastructure
• Environment control
• F&B

JOB DIMENSION (SCOPE)

• Develop relationships with key people at each designated key account
• Prepare, select, and communicate quotations to designated key accounts
• Coordinate order processing to be efficient and accurate
• Determine customer requirements and expectations in order to recommend products
• Expedite and provide status updates on orders for designated key accounts
• Document benefits and cost savings to designated key accounts when requested
• Inventory evaluation and recommendations to meet customer needs
• Follow up on all warranty or service repairs for designated key accounts
• Prepare and conduct presentations of products and services to designated key accounts (Sales Calls)
• Coordinate technical support when necessary
• Handle calls and all general customer service support duties for all customers within the district when not involved with designated key account activities
• Determine sales potential for designated key accounts through inquiry, observation, or periodical research.
• Utilize SAP and CRM to accomplish standard work
• All other duties as needed to meet customer expectations

REQUIREMENTS

• Mechanical or Electrical Engineering Degree Required
• 8 years of outside sales experience
• Understanding of inverter / servo drive / AGV (automated guided vehicle) will be preferred
• MUST possess own vehicle for sales activities
• Ability to prioritize work; Strong interpersonal skills; Good mathematical & spatial skills; strong communication & computer skills.

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Your Career

As the Senior Manager Talent Development JAPAC, you will report into the Senior Director of International Talent Development and be an integral part of the JAPAC People Team, providing expertise and leading in talent, learning & development to anticipate challenges, diagnose problems, prescribe actions and lead programs that have a direct impact on the success of the organization. You are an innovative talent professional who is energized by coaching employees and leaders and helping teams work together and win together. You are comfortable working with any level of employee or manager, have a knack at reading a situation, navigating sensitivities and finding creative solutions. This is a dynamic individual contributor role with responsibility for deploying the right blend of global & local talent strategies and programs aligned to the local market conditions across various countries in our JAPAC Theater.

Your Impact

• Take on a broad range of Talent Development related activities including Leadership Development, Professional & Career Development and bespoke OD work across JAPAC
• Lead elements of the core curriculum, notably co-design and delivery of leadership and management development, working with & leveraging the Senior Director International Talent Development, Global Talent Development team, stakeholders and vendors to ensure effective solutions meet the specific theatre requirements
• Support and implement a culture of coaching, mentoring, career conversations and internal mobility, including leadership coaching on 360 and 180
• Activate core talent activities such as assessment, succession planning and performance elevation across the business
• Ensure consistent methods, standards and measurement in the way programmes are developed, deployed and assessed to business metrics
• Support Inclusion & Diversity efforts and ensure it is promoted throughout all talent programmes and practices
• Promote the learning culture and accountability via always-on communication with stakeholders and teams advocating our FLEXLearn philosophy
• Work effectively with the Talent Development leadership, contributing to setting and delivering the TD strategy

Your Experience

• High caliber individual, possessing a broad knowledge across Talent Development especially Leadership Development (5+ years preferably). SLII and 360 experience is preferred.
• Demonstrating strong business consultancy, cognitive ability and communication skills
• Organization skills, proficient with needs analysis, design, delivery and post implementation review
• Strong facilitation skills, with strong presence and maturity
• Self-starter, proactive approach, results driven and inclusive in style
• Able to flex and take on new and varied projects
• Excellent interpersonal and relationship building skills across all levels of seniority
• The role will be based in Singapore and report directly to the Senior Director International Talent Development for EMEA, JAPAC & LATAM
• Occasional travel will be required

The Team

Our People team at Palo Alto Networks works throughout the organization to enable...you guessed it, people. We’re one team – driven to one mission statement. Each piece matters, and within the people team, you are focused on enabling our teams to resolve the world’s most challenging cybersecurity threats.

You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects – centered on what we believe is one of the most significant mission statements in the world.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

• Great Remuneration Package (AWS + VB)
• Friendly Working Environment
• Semi-Hybrid Working Arrangement

Responsibilities:

a. Corporate Taxation

• Support clients on taxation services as follows:
• Analyze Financial Statements & GL to identify strategies to minimize client’s tax costs, ensure tax compliance and accurate tax filing
• Preparation of corporate tax computations for clients from various industries
• Preparation of ECI and Form C/C-S and the filings to IRAS
• Preparation and filings of withholding taxes to IRAS
• Preparation of application of COR for DTA
• Research on various tax matters
• Any other ad hoc works related to corporate tax

b. Individual Taxation services

• Prepare the computation of clients’ individual taxes, preparation of IR8A and IR21 tax clearance
• Responsible for the e-filing of tax return to IRAS
• Preparation of AIS data

c. Supervisory role

• Coach and provide guidance to Senior / Tax Associates and Tax Interns
• Review tax computations and tax related work prepared by Senior / Tax Associates and/or Tax Interns to ensure accuracy and timely submission

d. Handle tax inquiries and audit from IRAS

e. Responsible for the transfer pricing documentations / projects

f. Assist Managers for any other tax related engagements and/or projects as assigned

g. Provide tax advisory services to clients

h. Administrative functions of tax assignments

Requirements:

• Candidates must possess a Degree, preferably in an accounting/business/tax-related field.
• Minimum 6 years of experience in Singapore Corporate & Individual tax compliance, with coaching / supervisory experience.
• Good knowledge in Singapore Tax system and rules
• ATP / ATA holders are advantageous.
• Those with prior experience in professional service firm is advantageous

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

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Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Singapore, Malaysia, Thailand markets (SMT), and will be responsible for consulting engagements with Visa's clients in the three markets. The team is involved in a comprehensive range of consulting services and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to deliver, and execute a fact-based, data-driven solution to solve for business problems that deliver value and enable clients to win more businesses, you should apply.

What a Manager does at Visa:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants.  The VCA team provides a comprehensive range of consulting services, data analytics and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Manager to undertake the delivery and execution of consulting engagements for Visa clients across Singapore, Malaysia, and Thailand, enabling portfolio growth and improved profitability in clients’ payment card business.

As a Manager you will be leading the delivery and execution of Visa Consulting and Analytics engagements for clients in SMT. In this role, you are expected to:

• Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.
• Drive client conversations with the client working team, execute and embed our solutions within the client’s environment.  Building content and engagement delivery involves strong project management skills.
• Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.
• Develop propositions by closely working with Account Executives in managing the scope of work and project timelines
• Work across advisory practices (Risk, Digital, Portfolio Optimization, Merchants) to execute engagements across the VCA verticals.

This role reports to the Head of VCA for Singapore, Malaysia, and Thailand.

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the Singapore, Malaysia, Thailand (SMT) cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

Projects you will be a part of:

• As part of the team you will get opportunity to work on strategically important projects for clients.
• As an example, you might be working with an issuer client to assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to the Bank.
• You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things.
• You will be the project manager of several engagements across SMT, working with the clients’ teams in providing guidance and supporting the teams in executing our solutions.
• You will be collaborating closely with VCA’s data scientists to jointly produce insights on analyses.

Expectations of an Assistant Finance Manager

• Perform monthly, quarterly, annual financial close with high accuracy and timeliness
• Ensure that all management reports submitted within deadline. Monthly, quarterly and yearly reporting to be carried out with insightful analysis and developing process to ensure quality reporting variances to be fully explained
• Assist in forecasting and budgeting cycles, ensuring that the numbers are reliable, stable and accurate.
• Strong partnership with the commercial finance team on the full spectrum of financial planning and analysis.
• Working with internal and external auditors, ensuring policies compliance in place.
• Manage internal reporting requirements on various basis.
• Involved in developing process improvements and system implementation/migration

• Reporting to the Kitchen Production Manager and responsible for the operations of the Kitchen production area and supporting the entire shift of Restaurant, Swedish Food Market and Bistro.
• Assist in forecasting and purchasing of food and good supply.
• Ensure an efficient operation by monitoring man-hours roster closely and supervise activities of co-workers in the Kitchen. 
• You look into waste management, portioning and kitchen production as part of a continuous effort to improve the efficiency of the operations.
• Ensure that facilities of kitchen conform to safety & sanitary regulations and HACCP standards. Ensuring food safety procedures are carry up as and when.
• Assist in menu implementation and launches.

• Manage and deliver analytics benchmarking reports from conception to completion with actionable insights and recommendations.
• High interaction with external clients and manage internal and external stakeholders.
• Define detailed scope and methodology, creating and executing on the framework with appropriate data mining techniques
• Work with the broader Visa data science team to create data driven solutions.
• Focus on building data science visualization capabilities to solve client's problems.
• Drive innovation through using data science techniques
• Act as data science advocate within our partners, advising and coaching analytical teams and sharing best practices and case studies.
• Continually look at the environment to challenge our assumptions around new sources of data, potential analytics partners, tools, talent and infrastructure.
• Explore leading methodologies and best practices to other teams and importing successful methodologies from other international markets

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of Cyber Security Operations for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 6-8 or more years of experience in running security operations including project management and implementation skill set.

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

KEY RESPONSIBILITIES:

• Introduce and demonstrate products and respond to customer enquiries by providing professional advice during live streaming.
• Develop and implement a live streaming strategy, including scheduling, planning, marketing, and enhancing production workflow.
• Ensures live streamer is engaging the customers online
• Manages Facebook, Tiktok, Lazada, & Shopee Livestream accounts. Responsible for creating live stream campaigns on social media and e-commerce platforms (Tiktok, Facebook, Lazada, Shopee, etc)
• Coordinates with influencers, live streamers, our partners, the agencies we're working with, and finding excellent influencers creators.
• Develop new live-stream sales strategies & campaigns
• Execute live-stream promotional campaigns to achieve sales targets as assigned by the Management.
• Constantly research and keep abreast of the latest marketing trends, emerging technologies and digital tools to produce high-quality content.
• Track and monitor live stream performance and submit reports to Management.
• Monitor analytics of online shopping via TikTok, Facebook, Lazada, and Shopee accounts
• Work with affiliate partners
• Achieve sales conversion rate from the live stream as determined by Managemen
• To undertake any ad-hoc tasks as and when required.

MUST HAVE:

• Diploma/Degree in related discipline (Sales & Marketing)
• Minimum of 3 years of relevant work experience in a similar role preferred
• Strong communication (written & spoken)
• Extensive experience in sales, E-commerce, & affiliate marketing
• SEO & SEM skills
• Proficient in Microsoft Offices especially Excel (Vlook Up, Pivot Table)
• Proficiency in business social media accounts and tech-savvy

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Telenor Group is world’s leading telecommunications company across the Nordics and Asia with 158 million subscribers and annual sales of around NOK 99 billion (2022). We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

We have a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 14,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and based out of Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units and beyond, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website : https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/

About the role

The Device team in TPC aims to develop the category management strategy, steering the implementation towards procurement and supply chain operations for devices and essential products in the end to end value chain of Telenor Markets. The category has a significant financial impact in Telenor’s total spend and it is crucial to enable Telenor’s strategic ambition for growth.

Main Responsibility

As Senior Manager Device Category Management, you report to the Director of the category and work closely with internal Device teams, Suppliers and Business Stakeholders at executive C-level within the Telenor Business Units. You will lead Telenor markets to ensure we are able to capture opportunities for value creation and growth leveraging from a more strategic approach and relationship with suppliers in the landscape of devices.

Main Tasks:

• Own the performance and value creation of the category, including strategic, operational and financial targets.

• Co-Develop Device Category Strategy with Telenor Business units, outlining opportunity assessment, supplier strategy, procurement pipeline of initiativies and expected business impact / outcome for Telenor.

• Deliver the strategic and operational plan to facilitate category execution and commercial operations across targeted categories and brands

• Build, own and develop business relationship with stakeholders with Telenor Markets in Group Function facilitating organizational alignment and cooperation

• Conduct end-to-end contract management activities along the contract life cycle management, to unlocke value creation and migitate leakage while coordinating local contract execution.

• Lead the supplier relationship co-developing the commercial strategy across Telenor in cooperation with Business Units .

Profile

To succeed in this role it is preferred to have a global procurement background with commercial acumen and operational background on any of the following industries Telecommunication, Technology, FMCG and manufacturing. As most of your internal and external stakeholders will span across the Nordic and Asian markets, you will need to be able to communicate effectively with all relevant stakeholders.

To enjoy this role and succeed in it, you need to have :

· Proven track record in managing procurement of Devices, or coming from a device sales & marketing background

· Excellent communication, stakeholder management and negotiation skills

· Ability to lead initiatives, influence decisions and build strong professional relationships.

Qualification and Education Requirements

• Minimum 7-8 years’ relevant experience in scope of procurement and category management, particularly within the Telcommunication or Technology Sector

• Minimum Bachelor degree qualification, preferably in Engineering, Supply Chain, Operations, or Business Management.

Experience within the Nordic region would be a valuable addition.

Community and Partnership Manager (Our co-sharing Space)

We are SMET Co-Sharing Space for learning. Our mission is to provide an environment that inspires startups, independent professionals, non-profits, and organisation etc. We are proud of our local community and so we provide a place for organizers to accomplish great things. We achieve all of this with the hospitality mindset.

SMET is looking for friendly, analytical, and detail-oriented person to be the face of Our Co-Sharing Space in the role of Community Manager. You will help us grow the community by creating a great member experience while executing sales and operational tasks with excellence. This is your opportunity to take ownership and responsibility of a mission-driven business with the complete support and experience of the owners. There is a lot of growth opportunity in this position.

Community and Partnership Manager's responsibilities include:

• Community management
• Create a friendly environment to facilitate high member satisfaction
• Espouse Our Co-Sharing Space's values
• Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events, and managing communications within the space and through digital vehicles.
• Seek out information about the business and personal objectives of tenant organizations and their individual members
• Resolve issues between members quickly and in a manner that diffuses tension
• Foster a sense of inclusivity where fresh ideas are welcome
• Be knowledgeable about Our Co-Sharing Space's membership contracts and guidelines, as well as federal, state, and local laws that manage the work environment. Explain these policies to members, as necessary.
• Oversee new member onboarding and member moves out of the space
• Events planning and execution
• Build a quarterly calendar of coworking events that engages all stakeholders:
• Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
• Future members: Lead generation and sales-related events
• Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build Our Co-Sharing Space's CRM and digital community.
• Manage to the allotted budget
• Present our community professionally
• With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup
• Business development
• With the owners, be responsible for setting and achieving sales objectives, occupancy rates, and pricing
• Conduct tours for prospective members
• Contact the local press and community leaders to generate interest in [your coworking space]
• Engage with the local community by attending relevant events they are hosting
• Ensure that new members will fit with Our Co-Sharing Space's culture dynamics and mission
• Maintain a positive relationship with key vendors and our landlord
• Facilities and space management
• Manage all building operations to the satisfaction of members
• Maximize uptime and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
• Keep members aware of facilities issues that may impact them
• Utilize a variety of coworking software applications to manage the space and membership
• Make recommendations to the owners about new features or perks that will entice members
• Submit maintenance tickets for repairs to the facility and key equipment
• Ensure cleaning is conducted to spec
• Be aware of local laws and regulations as they pertain to member safety and emergency preparedness
• Personnel management
• Manage a team to achieve the community, sales, and facilities goals stated above
• Be responsible for the professional development of each team member
• Conduct regular meetings with the entire team to ensure members are aligned on key initiatives and performance goals
• Hold weekly one-on-one meetings with each team member to review the status of individual tasks and goals
• Lead regular performance reviews of team members
• Share perspectives on the team with ownership

Experience and Requirements

• Graduate with degree
• years experience with increasing responsibility in either a sales or customer service role
• Demonstrated project management skills
• Highly technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on
• Experience managing corporate social media campaigns
• Experience with written content generation in a business environment and basic graphic design skills are a plus
• Passion for Our Co-Sharing Spaceand our entrepreneurial community
• Interest in working independently with only occasional interactions with the owners
• Fluent in English. The ability to speak the additional language is a plus.
• High-level ethics, empathy, and dependability

The Role

My Client is a leading Wealth Manager and we are looking for a Head of Compliance for the Singapore office. You will be given the autonomy to run the Compliance polices and framework across the region, and work with Global teams on all Compliance related issues in Singapore.

Responsibilities

• Oversee and spearhead the Compliance policies and processes across SG
• Provide Compliance and Business Advisory to global stakeholders
• Ensure that any new processes are in line with the MAS and HKMA
• Work with the global Compliance team and elevate the Compliance standards for the Asia business.
• Design Compliance training program and be the point of contact for any Compliance related issues in Asia.

Requirements

• A bachelors degree in a reputable university
• 7 to 15 years of experience in a Compliance function – within Wealth / Private Banking / UHNW Insurance
• Ability to liaise with MAS and regulators in the region.
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

The Role

My Client is a leading Commodities firm and we are looking for Commodities Risk candidates who are keen to join a growing business and scale their career in a leading brand name in the industry. Reporting to the CRO, this is a new role due to their strong expansion plans and you will be given directly visibility to the senior stakeholder in the business.

You must:

• A bachelors degree in a reputable university
• 7 to 15 years of experience in a Credit Risk role role
• Candidates from Oil background preferred
• Some understanding of Trade Financing and LC
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112