Role Responsibilities
Job Summary
The Financial Crime Surveillance Operations (FCSO) Asia ACT Investigations Regional Head will report directly to the Global Head FCSO Transaction Monitoring (TM) and serve to enhance the strategic design, development, and effective implementation of the global Financial Crimes Compliance Program, with a specific focus on improving capabilities and driving operational excellence across the TM organization supporting Asia markets.
The FCSO function operates across Anti-Money Laundering (AML), and Sanctions across all lines of business, subsidiaries and jurisdictions in which the Bank operates. This role will serve as a senior FCSO manager who will support the FCSO TM Head and partner with the broader FCSO group, Compliance teams, business partners, technology and global functions to design, develop, build, and implement the structure, strategies, tactics, and action plans to meet the Bank’s Financial Crime mission requirements, consistent with Bank risk appetite.
Responsibilities
The role holder is directly accountable for effective deployment of the Act Process Universe, monitoring compliance to FC risk appetite using the risk information report to highlight significant matters for the attention of senior management and senior risk committees.
Discharge the key responsibilities of the First-line Process Owner at the Country level for the Transaction Monitoring ACT Investigations processes as set out in the ERMF as it relates to:
· Identification and management of the ACT Investigations and associated risks including activities which are carried out by other businesses or functions, or which are hubbed or outsourced.
· Provide oversight to the effectiveness of the controls and standards governing the end-to-end process.
· Being responsible to the Process Universe Owner, Risk Framework or Policy Owners, and implementing the control requirements applicable to the process.
· Escalating significant risks and issues to Global Head of Transaction Monitoring in the first instance, and as required to Process Universe Owners, relevant RFO or Policy Owners or Reg Head of FCC or Country Head of FCC as appropriate for significant risks.
Processes
· Ensure the ACT Investigations functions is designed and executed in accordance with Group and Country standards as defined by Group and Country RFO.
· Create & implement effective Transaction Monitoring ACT Investigations processes in line with Group Transaction Monitoring Standards
· Delegated process owner responsibilities for the ACT Investigations for Country, including Identification and Management of all applicable Risk sub-types
· Implement productivity capacity measurement tools to drive outstanding quality as well as process improvements and automation
· Identify opportunities improve effectiveness and minimise false positives in the Transaction Monitoring process.
· Identify hubbing opportunities across the Bank to ensure maximisation of hub capabilities
· Drive standardization of processes globally where possible and appropriate to ensure a scalable operating model is in place
· Ensure the processes are ‘fit for purpose’ from a risk management, regulatory, operational and financial perceptive and where deficient ensure these defects are risk assessed and looped back into the respective process design and build team to fix according to the Bank’s CFCC & Operational Risk Framework and Code of Conduct
Business
· Support Client Segments, Products and Functions to achieve business objectives, support financial targets through an effective Transaction Monitoring Investigations program that is scalable and efficient operational management and delivery of exception client service
· Supporting relevant countries to meet relevant Transaction Monitoring Investigations requirements
· Act as the key operations contact point for all regional engagement with regulators and external organisations as it relates to the FCSO Transaction Monitoring Investigations processes and its activities.
· Analyse comprehensive impact of financial crime related regulatory matters on the relevant business area and its operations. Ensure timely reporting and escalation of significant AML/CTF issues to FCSO MT and relevant Policy owners.
· Ensure that key changes (to policy and standards) are communicated and implemented on a timely basis.
Standard Responsibilities for Delegated Process Owners, not role specific
Strategy
· Drive and deliver global FCSO strategy across Region & country to streamline processes, enhance productivity, reduce risk, improve controls, leveraging technologies.
· Monitor the FCSO/Surveillance regional / country processes to ensure appropriate and consistent implementation of FCSO programmes in line with relevant polices and standards such as Group Transaction Monitoring Standards
· Build a good understanding of Transaction Monitoring processes at other peer institutions and regulatory expectations.
· Implementation of the FCSO right-shoring strategy providing input into FCSO MT discussions
People & Talent
· Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from my team and work in collaboration with risk and control partners.
· Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
· Employ, engage and retain high quality people, with succession planning for critical roles.
· Responsibility to review team structure/capacity plans.
· Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
Risk Management
· Implement and enhance controls around key risk areas and operational processes in line with the FCSO strategy and ORF
· Identify key risk areas for investment engaging with FCSO, design and build teams so that risk environment is adequately controlled
· Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated to management and through the relevant committees
· Prioritise an effective FCSO Risk Management framework while considering performance & cost aspects to ensure that it does not materially threaten the Group
· Drive and participate in relevant governance forums such as Practice Groups, NFRC’s, PGC’s, PSC’s, Country Risk forums, etc. to ensure a strong risk framework is embedded in processes and systems
Governance
· Governance, Oversight and Controls: – the ability to assess the effectiveness of the firm’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the FCSO ASIA Act Investigations team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· FCSO Management Team (MT)
· Regional & Country Heads, FCC
· Regional & Country Heads of Business
· Group Head AML / Sanctions
· Group, Regional and Country Internal Audit
· Group, Regional and Country Ops Risk
· Key Regulators
· Peers in other Banks
· Regional and Country COOs
· GBS
Other Responsibilities
· Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
Our Ideal Candidate
· 13+ years of relevant experience in Banking domain
· Experience of leading AML Investigations team
· Detailed understanding of AML controls and standards as the pertain to current regulation
· Expert understanding of Financial Crime risk management and associated rules and regulations
· Advanced knowledge of detection scenario Tuning and Optimization methodology
· Experience running regional teams across remote locations and instilling operations disciplines.
Role Specific Competencies
· CFCC Policy and Standards
· Planning: Tactical, Strategic
· Emerging Technologies
· Process Improvement
· AML/Financial Crime knowledge
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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