Total 3,581 Manager job vacancies in novotel living singapore orchard

Company Overview:

A leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease.

Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective. That is why we have designed a comprehensive suite of HR solutions – Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, Flexible Employee Management – to help digitise and transform HR.

Since 2004, we have built an extensive global network. We have served 230,000+ headcounts, 1,600+ clients, in over 90+ countries, for over 12+ industries. Overall, our global reach means we can serve your needs in a more targeted and effective manner!

Key Responsibilities:

• Ensure implementation of company’s data protection framework and program which include policies, procedures and processes.
• Partner with Business, Product, and R&D teams to enhance data privacy features in HRMS and other internal systems , and drive them from original concept through final implementation.
• Conduct Data Protection Impact Assessments (DPIAs) to assist internal stakeholder in risks or gaps mitigation to achieve regulatory compliance.
• Be the main point of contact within the organisation for staff members, external regulators, and relevant public authorities on issues related to data protection.
• Other duties include monitoring changes to the data protection landscape, annual internal review of processes, maintaining quality assurance of documentation to ensure accountability under relevant data protection laws and regulations.
• Fulfil data subject's requests, handle privacy-related queries and manage data breaches.
• Evaluate the existing data protection framework to identify and rectify gaps and risks, and also implement and manage BIPO’s privacy program.
• Keep abreast of data privacy regulatory developments globally, assess the business's future ventures to identify possible privacy risks, develop & constantly improve best practices in data protection policies.
• Manage the execution and implementation of the privacy and data protection compliance programme .
• Support sales and Account Management teams across BIPO on queries in Client RFPs related to Data Privacy matters.
• Draft, negotiate and review customer agreements containing data protection clauses
• Develop privacy training for business functions to raise employee awareness
• Requirements:
• 5+ yrs of relevant work experience
• Bachelor's degree in a relevant field.
• CIPP/CIPM privacy certification is an added advantage
• Strong knowledge of HR domain and HR IT systems an added advantage
• Familiarity with applicable data privacy laws, in particular the Singapore PDPA, fundamental understanding of the EU GDPR , China’s PIPL and other APAC data privacy regulations ( India, Vietnam, Indonesia etc)
• Strong written and spoken communication in English
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strong problem-solving , decision-making and project management skills

Our Regional Finance Team is seeking a highly motivated Finance Controlling Senior Manager to oversee the Q-Commerce controllers of a portfolio of countries as well as provide value-added analysis contributing to important business decisions with key stakeholders. The Finance Controlling Senior Manager is based in the Singapore and will report to the Finance Controlling Lead.

Responsibilities:

• Business partnering activities with local and regional stakeholders for APAC markets and all businesses under the Q-Commerce space
• Be part of a lean high-powered Regional Finance Team, having a strong understanding of finance processes and overseeing matters relating to finance accounting standards and processes and month-end closing activities
• Ensure financial reports are produced accurately and in timely manner.
• Point-of contact in matters relating to process optimisation and standardisation, enhance reporting efficiency such as implementing new accounting processes and reporting guidelines
• Partner with FP&A and Business Insights team to provide accurate and value-added analysis that impacts best estimates, budget and forecasting
• Oversee financial and information analysis, measure the financial impact from a broad range of variables and key indicators.
• Assist in ad-hoc projects, systems implementation and continually automate/streamline processes to improve business efficiency in the region.
• Assist local stakeholders on group accounting policies, audit, tax and other statutory requirements if necessary

• Coordinate and communicate with cross functional and customer working teams to deliver success.
• Ensure relationship between customers and agency teams are optimised through delivery of data led insights.
• Create cross-channel and platform strategies and recommendations through data.
• Work with internal and external stakeholders to drive test and learn initiatives with innovation agenda.

What a Head of Customer Success Management does at Visa: 

·       Identify and implement process improvements within the Customer Success team

·       Drive identification, forecasting and closing of adoption opportunities

·       Manage a team of Customer Success Managers to ensure the team is achieving their and the Pod’s collective goals

·       Mentoring and coaching the team on how to work closely with the commercial team and customers to identify opportunities and understanding new markets/segments

·       Cross functional collaboration within the organization to continually enhance and improve communication, processes, and product positioning

·       Be a customer champion, ensuring their views are represented in the company and driving continual improvement in user satisfaction

·       Able to clearly articulate Currencycloud’s services and solutions to customers, as well as educating the customer on their market

·       Help improve the knowledge of the team, coaching them on new developments within Currencycloud

·       Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback

·       Maintain a laser focus on quality, with top-notch written and spoken communication

·       Training and onboarding of new team members

Why this is important to Visa

The Head of CSM is a key role in the teams ongoing development and growth of the Customer Success team, which sits at the heart of the action at Currencycloud, creating the link between the customer and Currencycloud’s other teams. The team ensures that our customer's voices are heard so that they can get the maximum value from using our products and successfully grow their businesses. CSMs work in close collaboration with Account Managers and Solution Consultants throughout the whole lifecycle of a customer and are key to driving adoption, growth, and minimizing churn.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

The technical team is an independent team of experts within IQ-EQ providing technical and regulatory assistance / advice to global client services teams, sales and implementation teams, and global clients within the Funds & Institutional segment.

The core part of technical team work is focused on 3 key areas:

1) Technical Advisory (technical accounting and PE/RE industry / regulatory related queries, technical support to sales and implementation team for new clients etc) ;

2) Technical Reviews (technical / quality reviews of financials, key accounting policies and other complex deliverables); and

3) Technical Updates (monitoring latest accounting, industry and regulatory updates. Issuing technical alerts for internal teams and clients. Delivering technical presentations and other specific training modules for accounting teams).

To facilitate the delivery of the 3 key areas effectively to the stakeholders, a technical team member will be at the forefront of the private equity and real estate fund industry developments, including but not limited to financial reporting.

As a team leader, you will need to resolve technical accounting queries raised by the Client Services (CS) team and clients in a timely manner, provide technical support to sales and implementation team for prospective and/or new clients

You will responsible for performing reviews on the working papers, financial statements and other complex client deliverables (including quality reviews), to help shape and ensure product quality control of the CS output. Whilst main focus is on IFRS and US GAAP, there are opportunities to develop experience in other GAAPs e.g. UK GAAP, Lux GAAP, Monitor latest accounting/ legislative changes impacting our clients and draft technical updates for accounting / legislative changes accordingly for release internally to CS teams as well as externally to global clients.

You also need to develop and deliver (quarterly) Technical presentations to update CS teams on accounting and PE industry developments. Maintain in-house library of technical journals, articles and documentation relating to accounting issues for CS team members to access, Identify control weaknesses from reviews, discussions with internal audit, and recommend control procedures to reduce risk. 

Identify ways to improve efficiency and effectiveness in the group’s system and processes, Supporting the IQ-EQ business by challenging and suggesting ways that the Company can improve and develop profitability, also support development of new services and new business proposals through expert knowledge of internal procedures and industry practice, opportunities to work with senior management on operational and strategic projects, Manage / co-manage Technical Accountant based in Manila and work closely with Technical Team members in UK

Our People, Our Success

At Lanson Place, we want our guests to always feel at home. Each of our personal hotels and serviced residences offers a unique interpretation of the same philosophy: to create warm and discreet sanctuaries one will always want to return to. This philosophy of family and sense of community is also extended to how we treat our people. From the ground up, we nurture a team devoted to this belief of heartfelt hospitality and practice of professionalism, bringing our mission to life.

Be Part of the Lanson Place Family

Working with us is more than just a job. Our mission is to create a home away from home for all our guests. This starts by treating our staff like family and cultivating a work environment built around teamwork and camaraderie. As you join our Lanson Place family, you will find yourself part of a growing community with support at every step of your career. We provide numerous learning and development opportunities to equip you with the skills you will need to reach your full potential in the hotel management and hospitality industry. We invite like-minded individuals with a deep calling for serving people and extending true hospitality to join our team as Residence Manager.

Responsibilities:

As a Residence Manager, you are specifically responsible for performing the following tasks to the highest standards:

• Manage the daily property operations

• Direct the development and execution of strategic sales and revenue management, marketing initiatives, financial planning and analysis, and operations excellence

• Maximize profitability and ensure guest and team members' satisfaction

• Directly responsible for the success of sales & marketing, housekeeping and front office of the property including hiring, training, and assessment

• Responsible for ensuring the successful and profitable operation of the Lanson Place property in Singapore in compliance with the Company’s vision and policies

• Communicate with property owners and corporate office as required to accomplish these goals

Requirements:

• Recognized Degree / Higher Diploma in Hotel / Hospitality Management or equivalent

• Good command in both written and spoken English. Any additional dialects/languages (Chinese) would be an advantage

• Have a minimum of 10-15 years’ experience in Hotel or Serviced Apartment sectors especially in Luxury Brands or properties

• Superior knowledge of service standards, sales and marketing including Internet marketing techniques and yield management

• Good knowledge of hotel financial management and accounting

• Fully conversant with Internet and email technology

• Dynamic, sociable personality, a strong leader

Interested parties please send a full resume, expected salary and contact details to [email protected] .

• Develop and implement compensation and benefits strategies that are competitive, cost effective, and aligned with the organisation's goals and objectives.
• Lead annual salary review processes, merit increase programs, and bonus payout cycles, ensuring fairness, consistency, and compliance with regulatory requirements.
• Develop and implement a KPI performance management framework, policies, and processes.
• Develop and implement online appraisal system.
• Design and execute benefits programmes by identifying employees' needs and interests.
• Provide guidance and support to HR, managers, and employees on compensation and benefits-related matters, including policy interpretation, problem resolution, and inquiries.
• Develop and deliver training programs and communications to educate employees about their compensation and benefits packages and promote understanding and appreciation of the value they receive
• Support the annual budgeting process by providing input and analysis related to
• compensation and benefit expenses and forecasts.
• Other adhoc duties as assigned

Job requirements:

• At least 5 years of experience in C&B.
• Diploma / Bachelor’s degree in Human Resources or any Business Administration

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Plan and coordinate company's workforce to best use our employees' talents
• Link company's management with our employees
• Plan and oversee employee benefit programs
• Serve as a consultant with other team leads advising them on human resources issues
• Work alongside internal teams to drive the end-to-end recruitment processes
• Handle staffing issues, such as mediating disputes and directing disciplinary procedures

Requirements:

• Bachelor's Degree in Business or related fields
• Minimum 7 years of relevant experience
• Ability to work independently and as a team player in a fast-paced environment
• Problem solver with strong initiative and meticulousness
• Have a strong affinity for critical thinking, hands-on execution, and result orientation
• Demonstrated capabilities with people and project management
• Versatile and has strong perseverance mindset
• Excellent verbal and written communication skills

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

We are seeking an experienced marketing and communications professional who is motivated, organised and has previous knowledge in delivering marketing and communications initiatives at a regional level. This role has scope to grow and will have an emphasis on raising internal understanding of best practice, developing marketing plans and campaigns, and being responsible for the marketing of key sectors and regions. 

This is both a strategic and hands-on role – you will need to understand and articulate propositions before developing and executing a pipeline of marketing and communications activities to raise brand and profile, whilst achieving ROI. This role requires an ability to see the bigger picture along with a commitment to high quality, consistent delivery and a determination to always deliver to deadlines. 

The role will be based in Singapore, and report to the Head of Business Generation Asia, as well as working as part of the broader Asia Pacific Marketing and Communications function.  

Responsibilities will include: 

• Developing the Asia Marketing and Communications plan and budget, in line with strategic business plan priorities.  

• Support the identification of key market trends, and support the translation of these into market reports, campaigns and initiatives that enable us to engage the market  

• Develop strategic marketing campaign plans and execute multiple activities over an extended period to drive growth, market presence and profile. Activities may include internal and external communications, events, webinars, thought leadership, digital media, public relations and reports. Measure and report on ROI. 

• Stakeholder engagement with senior internal and external stakeholders locally, regionally and globally to shape and execute marketing activities in line with business priorities. 

• Develop and own the Asia marketing communications calendar, providing the business with visibility of upcoming initiatives 

• Own the planning, coordination and execution of Turner & Townsend publications in Asia, (including but not limited to; design, content, copywriting, imagery, quotations, proof reading and approvals, printing and distribution). 

• Support publication content generation and production processes including the liaison with Senior Management, to formulate case studies and success stories. 

• Monitor market conferences, sponsorships and events with support, identifying strategically important partnerships or opportunities to raise profile.  

• Raise market profile via regional media by maintaining excellent relationships with local, regional, and international journalists, responding to media enquiries appropriately and increasing external coverage in target publications 

• Drive social and digital media engagement through training and developing topical content. Regularly report on engagement and impact 

• Provide input and local specific content to Regional and Global Business Generations publications, as required. 

• Be the custodian of brand guidelines and tools in Asia. 

We are a successful and well-respected international Public Relations and Communications firm with our headquarters in Singapore and our team located across Southeast Asia and India. Today we are looking for the special kind of talent to join our team as Account Managers.

What do we mean by that?

Firstly it is an exciting opportunity to learn more about the region also the kinds of businesses that are changing our world from how we use the internet in our work and personal lives, to a new direction of being more sustainably aware. Then we are great believers in growing talent so if you have the leadership skills to work with people both locally and located regionally, then this will be a great role for you to expand that know-how in a truly international environment.

Not to mention, you need to be curious - because we know we cannot teach anyone how to be excited and intrigued about the world we live in – but we can provide the culture and the environment to explore and nurture new ideas.

If all this sounds like you, then apply here - send a resume - and tell us more about yourself so we can arrange time to talk.

Responsibilities:

• Keep up to date on the latest trends impacting the business world especially in our focus sectors; technology, professional services, financial services, energy and critical infrastructure.
• Plan and conceptualise innovative communications campaigns for clients across media engagement, internal communications, and events.
• Understand the competitor landscape to identify opportunities to promote company clients.
• Measure, modify (if necessary) and report pro-actively the results in support of the client engagement plan.
• Manage the team locally and across the region, assigning tasks and responsibilities and hold people accountable to our company commitment to deliver "On Plan, On Time and On Promise".
• Own the client engagement experience with a view to Win, Keep and Grow long term and profitable partnerships.
• Provide the day-to-day contact and guidance to execute the programmes based on agreed client engagement plans.
• Develop, build and maintain great relationships with the media (press, broadcast, blogger, online) and influencers.
• Research and develop original news releases or adapt corporate releases and other items for local distribution.
• Follow up on media releases to secure coverage, set up interviews and secure opportunities for content placement.

The ideal candidate will have:

• A degree or higher in public relations, communications, business management, mass communications or journalism
• Minimum 4 years’ experience in public relations, social media communications or marketing communications roles
• Multi-lingual candidates will be preferred and excellent English is imperative to work with clients from the UK, Europe and the US.
• Experience managing budgets, understanding profitability and able to develop and coach team members.
• An outstanding customer-focused attitude and approach and able to work across time zones and cultures.
• Able to work independently and remotely – this is critical as clients are mostly US and European organisations based out of Singapore with campaigns executed across the region.
• Be very driven and results-oriented as you and the team will be measured on key performance metrics
• Multinational experience and a keen understanding of the business environments is a plus.

Sécheron Hasler Group continues the Swiss tradition of over 140 years in the field of railway technology. We are a leading global supplier of electrical and electronic safety components and solutions and traction power systems for the railway industry and also provide solutions for renewable energy, DC grid, and other industrial systems. The name Sécheron Hasler Group is worldwide synonymous with Swiss Quality and represents a leading reference for state-of-the-art products supplied to the market.

With more than 1300 employees worldwide, we are wherever our customers are around the globe. We supply products approved in our customers’ countries or markets and deliver top-notch supply chain and customer services locally.

For this position, you must have a valid full work permit in Singapore. We do not offer sponsorship.

We are looking for a dynamic and motivated Service Project Manager to follow up services and after-sales activities for projects in the South East Region.

Linked hierarchically to the Director of Sécheron Singapore, you will also be directly linked to the project management team and quality department for QA/QC purposes.

Main activities:

• Support customers for requests in relation with maintenance activities.
• Support for preparation of quotation for site intervention / training / spare parts.
• Coordination between the quality department located in Europe, clients, suppliers, site engineers and PM to lead technical investigations, determine root causes and put on place an action plan.
• Preparation of detailed presentations to the customers.
• Scheduling of interventions. Gather, with the help of the project team, the necessary information to carry out the mission.
• Check reports after each intervention mentioning purpose of the intervention, analysis and job done on site, and prepare action plan if needed.

• Cost control per resolution.
• Deliver projects within time frame, cost and quality.
• KPI linked to development of services activities.
• Measure of customers’ satisfaction.
• Feedback and return of experience to the design team and quality team.
• Respect of the department’s work procedures and archiving.

What we are looking for:

• 5 years of relevant experience from a similar Project manager or customer support position.
• Electrical and electronic engineering background.
• Candidate should have proven experience in railway field.

• Capability to speak in English is mandatory.
• Flexibility of planning and ability to travel at any given time in the South East Asia.

We have flat hierarchies and encourage direct communication between departments and levels of management. This enables us to make decisions quickly.

We give our employees total responsibility for their job tasks. All employees are encouraged to take initiative and contribute to the company’s operational excellence and have ample opportunities to achieve their personal and career growth objectives.

How to apply:

Do you have a positive attitude? Are you seeking a challenging and rewarding work environment? If this sounds like you, we look forward to receiving your application.

For more information, please visit our website: https://www.secheron.com/ You can also find us on LinkedIn.

Looking for different opportunities? Please visit our career site: career-opportunities - Sécheron (secheron.com)

• Deliver In-market Sales, Mars NSV, MAC and Cash by setting key measurable targets in assigned accounts / territory
• Manage budget as per TE plan, and others financial KPI target
• Manage and co-ordinate implementation of marketing and sales activities
• Effectively manage Distributor to drive performance accountability against KPIs and Lead and manage sales force to achieve excellence in trade executions. Ensure the National Distributor sales team is properly briefed of the Key Account Development Plan including the resources and strategies needed to achieve the plan
• Manage distributor to drive excellence in service levels to maximize on shelf availability in stores
• Review the fit for purpose viability of distributor partner & deliver cost effective Cost To Serve solutions for scaling up the Malaysia business over time
• Drive engagement in the distributor sales team that represent Mars Wrigley in executing the plans in the market

Role Description

This is a full-time on-site role for a Duty Manager position at Mondrian Singapore Duxton. The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction. They will handle guest inquiries and resolve any issues that may arise. The Duty Manager will also manage the front desk and supervise the team, ensuring smooth operations and excellent customer service.

How your day looks like?

• Take ownership and responsibility for Duty Management shifts
• Record in the Duty Log all/any incidents that occur in the hotel and follow up with the Front Office Director and/or Hotel Manager
• Report any accident, incident, theft for both internal and external guests, and liaise with Security & Safety Manager as appropriate
• Knowledge of all arrivals and departures, using guest name at all times
• Check current day arrivals and departures, taking appropriate action in the event of fully booked situations
• Fully conversant with current availability situation at any given time, and also future availability
• Fully conversant with all hotel room types, numbers, layout, locations, rates
• Liaise with Housekeeping and Engineering as required for Out Of Order rooms
• Ensure accuracy of input into reservation/front desk systems, and content/legibility of registration cards
• Manage upselling opportunities, email capture and other Front Office initiatives
• Ensure all necessary supplies are available for the Front Desk in order to work efficiently and oversee ordering/completion of Purchase Orders in line with hotel policies and procedures
• Undertake and complete any special projects, tasks or other reasonable request by Front Office Director and/or Hotel Manager
• Meet and welcome regular, global card holders and VIP guests
• Ensure Front Door entrance is covered at all times
• Ensure guest privacy and security, respecting confidential information
• Ensure all guest special requests are followed through and administrated
• Ensure Front Desk Agents are fully conversant with correct policies and procedures for: Reservation enquiries and booking requests, allocation of rooms, pre-allocation and handling of Group arrivals, registering guests, offering assistance with luggage and/or escort to guestrooms, VIP guests/walk-ins, and handling complaints/feedback.
• Follow up on any doubtful accounts passed on by Front Desk Agents
• Authorize and sign paid outs, corrections, adjustments and cashier’s banking
• Be fully involved in the preparation of departmental and hotel budgets as well as any other financial reports if requested
• Ensure Front Desk Agents balance their close of shift and resolve any discrepancies in audit and cash float balancing
• Fully conversant with foreign exchange procedures
• Fully conversant with hotel credit policy as it relates to: cash payments, credit card payments, account to company, voucher payment, and third party payment.

The Manager, Strategy and Operations for Visa Consulting & Analytics Regional SEA (IPVMC) will be entrusted with a broad portfolio of responsibilities helping Visa to accelerate the growth of its client-facing consulting and analytics services.

Responsibilities

• Support the design and development of core infrastructure needed to grow Visa Consulting & Analytics (VCA) in the Regional SEA cluster comprising of Indonesia, Philippines, Vietnam, Myanmar, and Cambodia (IPVMC). This includes, but is not limited to, people/talent, project management, financial tracking, reporting and client development.
• Balance facilitation, influence, and leadership to drive execution across the VCA Regional SEA (IPVMC) team, support the business tracking process (Pipeline Review, Preparation of Monthly and Quarterly Business Reviews etc.)
• Drive industrialization of the VCA practice by supporting initiatives like pricing, knowledge management, thought leadership, training, culture related initiatives and improving operational efficiency.

Job Description:

1. Fully responsible for the business and team management of system products and R&D, including but not limited to product planning, system architecture selection/design and optimization, information security, product development and operation and maintenance management, new technology application, etc.;

2. According to the department's strategy, learn from the experience of the international pan-entertainment industry, formulate the overall goals and plans of production and research, systematically and effectively manage the implementation of the plan and adjust it in a timely manner according to the actual situation, and lead the production and research team to support the business effectively and efficiently;

3. Participate in the decision-making of major products and technical directions and the formulation of product and technical solutions, be responsible for the review of project plans, be responsible for guiding, handling, coordinating and solving problems in the project, and be responsible for the quality of the overall products;

4. Responsible for tracking and researching new technologies and new products in related fields, evaluating their safety and effectiveness, and trying to combine them with business needs to find the possibility of application in departmental products;

5. Responsible for the management and echelon construction of the production and research team, including technical professional training, technical guidance, improvement of R&D specifications and processes, etc., and continuously improve the professional ability and execution of the team.

Job Requirements
1. Full-time bachelor degree or above, major in computer science and other related majors;

2. More than 10 years of experience in product and development, more than 5 years of experience in system planning, management, R&D director or above in pan-cultural and entertainment business, and more than 5 years of experience in production and research team management; Technical VP or CTO of the entrepreneurial team is preferred;

3. Have systematic insights and cognition of business implementation, and have an in-depth understanding of common technical pain points and solutions in the landing process;

4. Understand the relevant business field knowledge of the pan-entertainment industry;

5. Familiar with the mainstream architecture concepts in the industry, master the architecture design methods of TOC products, and have successful experience, familiar with common development frameworks and technologies in the fields of go, big data, AI, etc.;

6. Have a global vision, excellent structured thinking ability and logical expression ability;

7. Have good organizational and management skills, keen ability to grasp the development trend of industry technology, good team spirit, communication and pressure resistance.

Job Description:

• Extensive knowledge of Nursing acquired through significant experience in a Senior Clinical role.
• Demonstrable experience in quality, safety, and operational leadership with a clear focus on the development and sustainability of services from a quality, outcomes and experience perspective with a clear drive and passion for service change, quality improvement, delivery, and transformation.
• Experience of meeting regulatory compliance standards and the provision, maintenance, and reporting of data to meet compliance.
• Demonstrable experience of the ability to work autonomously, initiating and organizing workloads, delegating appropriately, responding to changing priorities and meeting tight deadlines.
• Demonstrable experience of the ability to make difficult decisions autonomously.
• Demonstrable experience in preparing and delivering Training to enable others to achieve quality and compliance standards across the company.
• Establish new and revise existing quality procedures and tools in support of audit and compliance activities.
• Identify quality process and system improvements and implement timely actions.
• Assist the clinical development organization in establishing procedures to support a risk-based approach to oversight of clinical trials using principles of quality by design and quality risk management.
• Collaborate with key stakeholders in the development and implementation of comprehensive internal (systems and procedures) and external (investigator sites and vendors) audit programs and plans.
• Serve as a quality subject matter expert and provide guidance to development personnel performing investigations, root cause analysis, and capas through knowledge of quality concepts and techniques.
• Participate on cross-functional teams as subject matter expert in GCP/GLP/GVP to provide guidance and risk-based options that promote compliance.
• Identify and communicate quality and compliance risks and participate in determination of appropriate planning to resolve and address issues and risks.
• Lead the strategy and activities in support of health authority GCP/GLP/GVP inspections.
• Review clinical study documents and check for consistency and compliance with relevant regulations, standards, and best practices.
• Coordinate projects to successfully meet timelines.

Job Requirement:

• Registered nurse or enrolled nurse background with a passion for patient care.
• Possesses the art of service excellence.
• Experience in management of feedback and service recovery.
• Well-versed in the operations of a service industry.
• Ability to conduct on-the-job training (Service and Clinical).
• Ability to initiate and implement Standard Operating Procedures.
• Ability to display mentorship skills.

Responsibilities

• Maintain and monitor application systems
• Provide technical consultancy and support to the operational users in the enhancement of existing applications technologies and systems, review and endorse technical design for all projects, work with users and vendors to implement enhancements that meet users’ requirements and thus enhances the current work processes.
• Identify, evaluate and recommend technical refresh of the application systems and technologies that would benefit and also maintain existing systems and projects.
• Manage and monitor the performance of the vendors engaged for the projects to ensure their contractual and Service Level Agreement (SLA) compliance, and to take appropriate corrective actions in cases of poor performance.
• Plan and manage the progress and budget of application projects and resolve arising issues so as to ensure the timely completion of the projects as scheduled.
• Any other ad-hoc duties as assigned by supervisor

Requirements

• At least a diploma or degree in Computer Science, Information Technology or its equivalent.
• 3 years or more of relevant work experience, preferably in enterprise application development and maintenance.
• At least 2 years of project management experience.
• Possess crisis leadership and project management skills.
• Possess strong analytical and trouble-shooting abilities.
• Ability to multi-task and manage various project simultaneously
• Possess good presentation and communication skills.

Interested applicants, please Email , and look for

John Wong

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

We regret that only shortlisted candidates will be contacted.

The Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.

• Ideally with GCE 'O' Level or a diploma in Hospitality or Tourism management.
• Minimum 3 years work experience hotel operations.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• Greet and escort customers to their tables
• Present menus and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
• Prepare tables by setting up linens, silverware, and glasses
• Offer menu recommendations upon request
• Take accurate food and drinks orders, using a POS ordering software, order slips, or by memorization
• Communicate order details to the kitchen staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses, and silverware to dishwash for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g., parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Profile

• You are hospitable, friendly and have a natural courtesy
• You have a neat and tidy appearance and you are punctual
• Eager to learn, flexible and a team player
• You can work independently and act as a collegiate in a team
• Enthusiastic, passionate and ambitious
• An eye for detail and a “hands-on” mentality

Requirements

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information systems (e.g., Infrasys,Lightspeed or Toast POS)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Basic wine knowledge
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• High school diploma; food safety training is a plus

Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our esteemed brand standards and exceed the expectations of both employees and guests as you embark on this exciting journey in team building and operational excellence.

Key Responsibilities:

• Oversee the daily shift operations of the Guest Experience team which includes the Concierge and Belldesk team, ensuring efficiency and adherence to brand standards.
• Collaborate closely with the Front Office Manager and Assistant Front Office Managers to spearhead the seamless coordination of our operations, ensuring a harmonious and efficient workflow throughout the front office and guest experience.
• Manage the Guest Experience team's engagement with our guests, enhancing their satisfaction through pre-arrival contact, meet and greets, and operational control.

Requirements:

• Ideally possess a relevant degree or diploma in Hospitality or Tourism management.
• Bring a minimum of 2 years of work experience in Guest Relations, preferably at the Assistant Manager or Team Leader level within a larger operation.
• Showcase exceptional communication and customer relations skills.
• Demonstrate strong problem-solving abilities, coupled with effective administrative and interpersonal skills.

Be a part of our commitment to delivering outstanding guest experiences. If you have a passion for hospitality, a relevant background, and the drive to excel, apply now to elevate your career as the key leader in our Guest Experience team.

Scope:

• Demonstrate exceptional enthusiasm by being the brand advocate that create a positive environment for a customer centric, fascinating and personalized WOW moments for our prospects, customers, enthusiast and business partners

• Offertailored needs assessments with personalized and emotional engagement through product/service presentation

• Deliver embracing customer consultation with the tailored sales process with great focus in explaining and guiding on the vehicle configuration, financial consultation, purchase journey

• Optimize the sales funnel and consistently update all customer data in our CRM to ensure all active digital and physical engagement are aligned across the team

• Be in control of the well-being and hospitality of all Experience Centre visitors and include the emotional elements to create brand excitement and build trust within the Customer Centric team

• Perform assignment allocation with guidance and supervision of the experts in the customer centric retail team

• Implement task monitoring mechanism that allows immediate follow up on all outstanding matters promptly with the team

• Deliver performance monitoring and reporting for the management

Requirements:

• At least 3-5 years of working experience preferably in the Automotive/ Luxury Retail / Tech Sales/ Hospitality and Aviation Service

• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales

• Prior leadership experience preferred

• Proficient in MS office and ability to learn other systems for daily operations

• Required to perform shift work including weekdays evening and weekends (including PH)

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Position Title: Senior/Sales Engineer - Industrial Solutions

Our client is a leading Switzerland based MNC specializing in three divisions: Piping Systems, Casting Solutions and Machining Solutions. They are currently looking for a “Sales Engineer - Industrial Solutions” to support the sales activities in Singapore by promoting their solutions and services for the IS market segment (Microelectronics, ME/Chemical, Chem).

Job Responsibilities:

• Identify & forecast sales potential for the IS market and be accountable for sales targets. Monitor and evaluate the development / behavior of key players (customers inclusive of end customers, consultants, designers, competitors...) in Singapore and translate into marketing strategies and tangible sales.
• Proactively maintain a good network with existing customers by understanding their needs and proposed targeted piping solutions to expand overall sales potential.
• Proactively creating new business prospects and / or new business opportunities.
• Work closely with the operations team to address customer service issues and involve in stock forecasts.
• Maintain sales activity in CRM by updating customer data, planning of visits, generating of sales visits report and updating of projects status timely.

Job Requirements:

• Sales and/or technical experience (minimum 4 to 5 years) with excellent knowledge of IS (ME/Chem) industry; added advantage for those with experience in the ME industry
• For senior position, at least 3 years of sales experience in achieving or exceeding sales targets in ME/Chem-related markets; prior sales experience in related products (e.g. pumps, valves, instruments, etc) for similar industries will be considered
• Prior experience in project sales in ME/Chem-related industries would be a bonus
• Possess a strong understanding of the expectations and requirements of the ME/Chem industry
• Good network and relationships with key players in the ME/Chem industry
• Ambitious and possess a "hunter" mentality; always on the look-out for sales opportunities and willing to prospect with the right stakeholders
• Strong communication skills (internally and externally) with a strong team player approach.
• Proficient in project management with service focus.

Benefits:

• Transportation Allowance
• Petrol Card
• 13th Month Bonus
• Performance Bonus

To be responsible for the training, quality and development needs of the Hotel.

KEY RESPONSIBILITIES:

• Ensure that all new employees attend the Hotel Orientation program

• Conduct training needs analysis of the hotel and departments.

• In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives.

• Design, produce and implement training programs to meet specific department/hotel needs.

• Establish a training library of books, videos, journals and resources to assist trainer and staff development.

• Prepare and administer the training calendar on a regular basis.

• Ensure all staff receive ongoing training in Marriott Global Training Programmes - online and coach-led.

• Conduct audit based on Marriott Brand Standards.

• Facilitate management training programs.

• Source and obtain specialist assistance to conduct training when needed.

• Monitor all training activities conducted on and off site.

• Liaise with educational institutions conducting hospitality training courses.

• Maintain an up to date record of suppliers of training resources.

• Administer the training budget and purchase training materials as required.

• Ensure that all associates comply with the Marriotts Brand standards.

• Ensure compliance with legislated health and safety requirements within the workplace.

• Manage the administration of trainees and apprentices on the property.

• Organise employees welfare activities.

• Take telephone inquiries regarding employment prospect and give appropriate advice.

• Conduct processing of correspondence and other documents for the HR Department.

• Assemble new employee files including all necessary forms and information.

• Assist with staff queries regarding name badges, letters of introduction etc.

• Assist in conducting Hotel site inspections for Orientation, Work Experience and Hospitality trainees.

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

Requirements:

• Three to five experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Collaborate with team members to achieve individual and shop sales target
• Develop customer relationships and provide excellent customer service
• Train new comers, motivate all sales staff
• Assist in daily operational duties such as cashiering transactions, inventory and ad hoc duties that may be assigned by the Store Manager

Requirements:

• One to two year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.