Total 3,569 Manager job vacancies in orchard central singapore

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role 

You will be responsible for continuously delighting and exciting the LB community, through thoughtful assortment selection. Reporting directly to the Senior Buying & Merchandising Manager, you will play a pivotal role in shaping Love, Bonito through this exhilarating scale-up phase. 

Main Responsibilities

• Partner up with design development and assortment teams to create core and capsule products that are in line with LB DNA, customer preferences and opportunities in the market
• Research current fashion trends, consumer preferences, competitor activities and market demand to anticipate market shifts and consumer preferences
• Analyse sales data, customer feedback and product performance metrics to identify opportunities for product innovation, assortment enhancements and category expansion
• Prepare and present buying reports, trend analyses, sales forecasts to management and cross functional teams to inform strategic decision making and planning 
• Partner up with sourcing & production and product development team to negotiate pricing, terms and contracts to maximise margins; source for new suppliers to expand product offering and enhance LB’s competitive advantage
• Develop inventory replenishment plans, reorder quantities, and stock allocation strategies to optimise inventory levels and minimise stock outs or overstocks
• Collaborate with design and merchandising teams to curate a product assortment that meets customer expectations - manage product life cycle, including markdowns and inventory clearance strategies; monitor inventory turnover, sell-through rates, and ageing stock to identify opportunities for markdowns, promotions, or inventory reallocation
• Collaborate with cross-functional teams, including merchandising, planning, and store operations, to ensure that inventory levels meet customer demand and sales targets
• Steer new range development i.e. new categories, collaborations
• Manage OTB for the portfolio assigned ensuring spend is within assigned budget
• Execute monthly replenishments to ensure healthy inventory cover
• Develop pricing framework and partner up with merchandising for final pricing recommendations 

KPIs

• Net revenues, inventory cover, core contribution, customer acquisition and retention

You Should Have / Be:

• Passionate about fashion and apparel and a good understanding of LB
• Extreme ownership and a self-starter who is hands-on with a ‘get things done’ attitude
• Desire to work in a dynamic and fast paced environment
• Gritty and able to work under pressure; comfortable to navigate through uncertainty
• Performance-centric mindset with a strong desire to achieve targets
• Commercial savviness and customer centric mindset; able to make timely decisions
• Numerically inclined, data-savvy and able to leverage on data to make decisions
• Strong communication and negotiation skills
• Excellent collaboration and stakeholder management skills
• Growth mindset and sense of continuous improvement
• Mature leader who is able to manage, influence and inspire direct and indirect teams
• An embodiment and role model of LB’s values 
• Minimally 5 years in buying with experience in the fashion retail industry, 2 years as manager
• In-depth knowledge of trends, textiles and production processes and a keen eye and passion for fashion

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

• Monitor market trends, consumer behaviors and competitive activities
• Leverages relevant consumer/customer trends and insights to build a plan and deliver against business objectives
• Leads the development and implementation of annual brand with clear outlines of goals, objectives, tactics, metrics of the brand. The brand strategy should align with the overall organization’s vision, mission, values and support overall business strategy and objectives.
• Monitor and evaluate performance and effectiveness of the brand strategy and plan and make adjustments as needed.
• Monitor and report marketing campaign performance with clear assessment on KPIs and ROIs
• Translates brand elements into plans and go-to-market strategies, ensuring consistency across the different deployment touchpoints
• Manages local product adaptation, in compliance with global/ regional guidelines
• Manages external communication activities (including social media) and maintains relationship with local media all in line with the global communication and media strategy guidelines.

About the job

Reporting to the Checkout Manager, together with your team of co-workers, you ensure an easy-buying experience for IKEA customers in a high volume and fast paced environment throughout the complete payment process by ensuring the check-out service is efficient for the customer and ensuring payments are handled in a reliable, accurate and friendly way.

Your assignment

• You ensure the checkout areas are efficiently equipped and co-workers are available to help customers throughout the day.
• You are available to support the check-out co-workers if they are unable to resolve customer's issues by dealing with the issues positively.
• You ensure accuracy of the Store’s daily monies collection, bank deposits and accuracy of the cash transaction records.
• You are responsible and accountable for daily basic operational needs and ensure proper maintenance of internal document for audit purpose.
• You will investigate conduct inquiry or follow-up of discrepancy.
• You will provide training and support the checkout manager to develop the co-workers’ career development by having regular one-one sessions and conduct performance appraisal.
• You will support the check-out manager in work scheduling and timecard management of the co-workers.
• Following up on the department action plan and taking action to ensure we are continually focus on achieving the agreed goals and compliance to the internal processes.
• Ensuring IKEA store is a safe and secure environment at all times for visitors and co-workers.

Your profile

• You have at least 3 years of experience in a leadership role within a fast-paced retail environment.
• Have a proven track record of leading teams and fostering team camaraderie.
• You are meticulous with an eye for details and strong follow-up skills.
• You are customer-centric with strong problem-solving and analytical skills.
• You have good communication and interpersonal skills.
• You are hands-on and physically fit to withstand prolonged hours of standing and able to handle heavy merchandise.
• You can commit to working on AM/PM shift, including both weekends and public holidays.

We are looking for a Manager / Lead, Operations to work in our regional APAC team. You will be responsible for supporting the APAC countries to provide a better experience to our customers through more efficient logistics.

What you will do

• Lead a team of logistics analysts, managing regional projects across 11 APAC markets to enhance logistics performance, with a focus on improving customer experience and retention.

• Optimize operational performance during market imbalances by adjusting pricing, delivery flow, and customer choice.

• Transform large data sets into visualizations to inform decision-making and analyze KPIs to enhance delivery setup and overall operational performance, aiming to elevate customer experience.

• Drive product strategy and feature development to enhance logistics operations.

• Develop and execute the logistics strategy, challenging the status quo, and driving innovative improvements in the logistics and operations ecosystem.

We are establishing a dynamic team to consult in the Asset Management and Investment Management realm. Seeking individuals with proficient experience in middle office operations and a comprehensive understanding of the Aladdin system.

We have a number of roles open across multiple levels of seniority.

Responsibilities:

1. Client System Deployment: Collaborate closely with clients to facilitate the implementation of new systems, particularly the Aladdin platform.

2. Project Alignment: Grasp client objectives thoroughly and guide project delivery in accordance with these goals.

3. Stakeholder Management: Effectively manage relationships across various stakeholders, including business and technology teams. Understand their needs, constraints, and influence decision-making processes.

4. Subject Matter Expertise: Serve as the subject matter expert (SME) in Aladdin and Middle Office investment cycles. This includes pre-trade activities, order management, trading, investment operations, risk management/compliance/oversight, closed-book accounting, and performance measurement. Collaborate extensively with key stakeholders to provide Aladdin expertise throughout the implementation process.

5. Coordination and Management: Oversee and coordinate business analysis, project delivery, testing, and end-user training activities to ensure seamless integration and utilization of the Aladdin system.

Job Responsibilities:

1. Coordination with Building Management

- Being the main contact person between Building Management and office premises

- Coordinates emergency procedures for office

2. Office Administrative and Management

- Ensure day-to-day efficient operations of the Singapore office

- Office travel duties suchy as liaison with local travel agents

- Coordinate office supplies and support office refurbishments in conjunction with other key stakeholders

- Any ad-hoc tasks assigned from time to time

3. Country Manager's Assistance

- Maintains the calendar of the CEO, SG / Group Managing Director

- Sets up appointments, hotel accommodation and makes travel arrangements for CEO, SG

- Prepares correspondence and Powerpoint presentations for the country manager

- Minutes taking for meetings

- Travel and Expense Policy management

Job Requirements:

- Minimum Diploma / Degree

- Minimum 4 years of office manager / executive admin / secretary experience in banks / financial industries, who has prepared board decks and reports previously

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Be able to mke Okinawa cisine

Create new recipes and menus

Handling ofall kitchen and service operatio

Experience in cutting fish and making sashimi dishes

Be able to start work anytime from may 2024

Be able to speak and communicate in English and simple japanese

To create and each junior staffs in pantry

KEY RESPONSIBILITIES

Communication strategy co-development – 30%

· Facilitate markets to develop and implement the local communication strategy to grow visibility, desirability and sales

· Empower markets to develop comprehensive communication plans and creative briefs that align with global strategy.

· Support the markets to build up different communication messages/contents focused on different types of clientele: Local clients, local diasporas, intra-regional tourists

· Develop the regional media strategy, the media agency management and the digital innovation topics

· Build regional “People of influence” pool and connect them with HQ & global-influenced POIs to bring more visibility to SEAO

Event management - 40%

· Brainstorm and implement creative concepts/ideas for regional & market events

· Fully support regional & intra-regional events: ensure 360 support by engaging markets, other regional departments, adaptation & implementation of international guidelines

· Identify and collaborate with potential agencies to ensure excellence in execution of client treatment and events organization

· Fully support new markets (e.g.: Vietnam) for the event organization

Regional Communication (A&P) budget management – 30%

· Be the key contact with central team for the regional Comms budget topic

· Be the connector with markets to consolidate, allocate and fairly distribute Comms budget

· Be the facilitator to understand markets’ needs and share transparent feedback with central team

About the role

Reporting to the Business Intelligence Solutions Manager for Asia Pacific, this role will manage a diversified series of projects, assist application development teams in adopting new technology, and plan ongoing maintenance and enhancements for existing systems and frameworks. This is a 1-year contract position.

What you will be doing

• Apply and adapt Project Management best practices: project scoping, planning strategies, milestones and schedules definition, reporting of project status, issue tracking, change control.

• Create and manage BI and analytics solutions that turn data into information supporting decision making: gather, analyze, and document reporting functional and technical requirements.

• Work closely with business stakeholders to make sure data definitions and technical logic specifications align with business requirements.

• Oversee test plan, test cases and test scripts.

• Perform data extractions via SQL and present findings to stakeholders.

• Analyze production problems, realize / recommend data correction.

• Support remote BI users on training and best practices on BI tools, where to find data.

• Maintain user guides and release notes up to date.

The successful candidate

Essential

• At least 3 years experience in Business Intelligence project management (Waterfall and Agile)

• Working experience with any of the following BI tools (ordered by preference): Tableau, Power BI, IBM Cognos Analytics, IBM Planning Analytics, Business Object, Qlikview

• Good knowledge of relational and multidimensional data models (star schemas, cubes)

• Strong skills with SQL (preferably T-SQL)

• Basic knowledge of financial reporting (P&L, BS, CF)

• Good written and spoken English

• Must be able to work collaboratively with cross-functional teams to analyze and understand business needs in order to translate them into report/ dashboard specifications and deliverable solutions

• Self-starter with ability to work independently with minimal supervision and manage own workload

• Proactive, able to suggest improvements of processes, systems, code... and prioritize them

Desirable

• Strong customer focused, team-oriented communication skills with emphasis on building lasting, trusted partnerships through written and verbal communications

• Experience with / knowledge of at least one of the functional areas: finance management, customer relationships and sales, freight forwarding or logistics operations

• Experience with / knowledge of finance (non-banking), transportation or logistics domains

• Experience with / understanding of OLAP solutions and MDX (TM1 especially)

• Willing to work with and learn new technologies

Founded in 2014, Laundryheap is one of the young, leading, and fastest-growing UK-based tech startups. Our dedicated teams pick up, clean, and deliver laundry and dry cleaning within 24 hours. We are currently operating in 12 countries, including the UK, the US, and the UAE. Our aim is to grow further, and we want you to be part of it!

We have big ambitions for the sustainability of our start-up as well as the industry. After a successful expansion last year we are now looking for a RRegional Vendor Operations Manager to help our team in achieving the best results and drive the business forward. This is a great opportunity to join a dynamic company with a vibrant team of individuals who can help you grow with us! 

THE ROLE:

Reporting into the Senior Divisional Manager, the Regional Vendor Operations Manager will be responsible for the growth and performance of our Partner base. 

Your role will include, but is not limited to:

• Onboarding and daily operational management of Partner facilities in your allocated region. This includes, ensuring high quality processing & output and liaising with internal and external stakeholders.
• Smooth out any operational issues with your allocated Partners, in a timely and professional manner, including crisis and escalation management.
• Coordinate with the Partner Operations team to ensure all tasks are completed, and order management is controlled as per the set deadlines.
• Ensure all Partner KPIs are met or exceeded. 
• Ensure monthly Partner catch-ups that address areas such as customer complaint resolutions, pricing/contract negotiations and scalability. 
• Complete weekly Audits for your Facilities and provide clear actionable points to improve processing compliance.
• Implementation of any transformation projects to ensure that all processes, physical requirements and training are completed for your Partner facilities.
• Coordinate with the regional account managers and customer operations team to improve customer satisfaction and quick issue resolution.
• Document management, summarizing processes, learning, and helping to replicate successful models across international markets where needed.
• Work with internal teams on a series of different projects as required, to improve the overall operations and quality of Partnerships.
• Keep up-to-date and familiar with all departmental operational changes to understand the sourcing requirements.
• Ensure adequate processing capacity for orders in your region by scaling current partners or sourcing,, engaging and closing partnership leads, alongside the business development team.

Requirements:

• Minimum 3 years of previous experience in a similar role.
• Excellent communication and relationship-building skills.
• Must be able to conduct presentations, discussions and negotiations with international and external stakeholders.
• Strong negotiation skills, with an understanding of budget restraints.
• Must be comfortable analysing data sets and must possess the ability to express clear, logical thinking.
• Must be organized and a self-starter.
• Ambitious & entrepreneurial.
• Hungry for progression & process-driven.
• A keen eye for detail.
• Should be comfortable multitasking in a high-energy environment.
• Needs to be able to adapt to highly dynamic situations.

Desired, but not essential:

• Experience with Partner acquisition CRMs and/or digital sales.
• Exposure to business intelligence platforms such as Data Studio.
• Experience in working in different markets internationally, with strong cultural awareness.
• 3+ years of experience in a high-growth start-up environment.
• Can ideally demonstrate a highly numerate and commercial mindset. 
• Exposure to dealing and negotiating with commercial businesses. 
• Experience working in/with a busy dry cleaning/laundry business.

Note: Candidates who are Singapore Nationals or candidates with Work Visa can only apply for the role.

Contract:

Full time, 40 hours. 

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

Get to know the Role:
It takes a village to give a safe and delightful service to our customers. As things get more complex, “the village” needs highly multi-skilled leaders who can lift their head above the noise and push us to do what is truly best for our customers. This is you. You will manage highly complex projects working with senior leaders of Grab with the purpose of giving our customers and partners world class support. 
 

The day-to-day activities:

• Explore: Uncover best customer insights through customer research and analytics in order to support decision-making
• Launch: Propose and launch impactful projects that lift the Customers’ and Drivers’ experience to world class levels
• Deliver: Lead cross-functional teams to implement changes at light speed
• Influence: Work closely with senior executive stakeholders to make impact happen
• Shape the customers experience through the best capabilities such as analytics, design thinking, software engineering, agile
• This is everything: You have to be the radical advocate for our customers, laser focused on the quality and the safety of their experience with us above anything else
• Lead the charge: Influence and serve in order to deliver through others
• Role model at all times Grab principles to ensure we are always, always, working in a way that our behaviours would make us proud 

About the job

Reporting to the Facilities Manager, you used your functional and technical expertise to support the Facilities Department by taking care of the property and ensure the store has the proper comprehensive services and teams in place to deliver results, and keep the property and building in safe, working order, available and open for business.

Your assignment

• Provide support to the Facilities Manager, ensure the store is supported in call out situation. Ensure the scope of work, services and assets are being delivered and maintained to IKEA SEAMEX expectations.
• Monitor FM contracts for compliance and cost control. Maintain partnering relationship with vendors, suppliers, and contractors while ensuring they comply with the scope of work, delivering best products and services at minimum expense.
• Ensure that the planned preventative maintenance program is updated and in order, and that vendor performance is recorded and documented.
• To monitor, maintain and troubleshoot problems with the building’s utility system to ensure that proper operation including mechanical, plumbing, electrical, life safety and energy management system. Take care on all emergency control on and off hours.
• Review and ensure that Facilities comply with any Risk/FM Audit (SecCheck / Blue / Property) and work through practical ways with your manager to comply and meet the targeted score.
• Ensure smooth facility operations, ensure energy consumption is being recorded, and that the maintenance of the facilities infrastructure, and property are operationally efficient.
• Supervise technical teams on site and lead your team of co-workers by ensuring work assignment are follow up and executed on time.
• Assist in analysing building conditions and assigned building services resources and assist in preparing report setting forth progress, adverse trends.

Your profile

• Minimum 4 years supervisory experience in facilities, maintenance and building management. Hands-on knowledge in handling various technical aspects of building and facilities management with project management experience.
• Well versed in all local laws and regulations governing property maintenance, building management, statutory compliance and certification and licenses.
• Strong service ethic. Pro-active, can-do attitude with strong problem solving skills.
• Strong communication and interpersonal skills and skilled in report writing, presentations and use of IT tools
• Proven leadership abilities to lead by example, motivate and develop your team competencies
• You have the ability to work in a fast pace environment and manage stressful situations
• Able to commit working on AM & PM shift, including weekends and public holidays.

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organizing, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organization and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartiest® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, and training as well as development needs of colleagues.  
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Director of Housekeeping / Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

As Merchandise Manager – Baby, you will spearhead the implementation of our merchandising strategy for your concept across various channels, including online, in-store, and emerging platforms within Region EAS. Leading a dynamic team of merchandising leads, collaborating closely with cross-functional teams such as digital, commercial and visual as well as global counterparts in business units and assortment office, you enhance customer satisfaction, optimize inventory, and achieve substantial revenue growth.​

You are customer centric and sales-driven professional with a strong commercial awareness and salesmanship back-bone. Thriving in a fast pace and agile environment, you love working with the product and to set a plan of how to optimize the supply and demand in line with the global assortment and merchandising strategy. You are leader that strives to strengthen team and foster collaboration across channels, roles and functions, empowering strong collaboration and alignment between channels & teams to become more customer focused.​

Key responsibilities​

• Being a regional expert of your concept, you understand current and future customer demand as well as is the expert on your market, staying up to date with competitive landscape in terms of product, fashion, quality, price and activation.​
• You analyze product data and provide key actionable conclusions to the regional organization, as well as visit physical store and digital platforms regularly to identify potential and follow up on commercial strategy implementation.​
• Driving your concept, securing and optimizing commercial product offer, you maximalize short and long-term profitable growth for your concept in the region by optimizing global assortment strategy, influence price, quantities, income periods, assortment width and managing regional product lifecycle with the assortment team.​
• You optimize net selling by establishing clear commercial priorities per channel, but identifying and acting on the sales opportunities / threats, as well as influencing and executing global product strategy from business units and global merchandising.​
• Set stock freshness targets, strategy for commercial impact, size availability and product activation strategy in and post season; reacting with in and post season inventory management and omni key product categories based on in-season performance.​

What we’re looking for: We are looking for a Senior Marketing Automation Manager, who will be responsible to manage and grow the capabilities and utilization of our Digital Marketing Automation platforms. Eg. Marketo, Litmus, Sitecore etc.

This role requires a technically savvy marketing automation professional, who will collaborate with Intuitive digital marketing channel experts, IT, region marketing, local marketing teams, sales operations, content/creative and customer support teams. Reporting to the Director of Marketing Operations, Asia,  the incumbent will lead business requirements, adoption, and strategic growth of marketing automation across Asia marketing and business teams focused on campaigns, web publishing, email design and deployment, lead scoring, real-time web personalization, behavior and trigger-based activities across the customer journey and alignment with sales effectiveness. The Senior Marketing Automation Manager will drive continuous improvement in marketing automation, A/B and multivariate testing, lead lifecycle optimization, adherence to all privacy policies, and the application of best practices in multi-channel digital automation campaigns.

Primary responsibilities include:

Campaign and Email Automation

• Design, deploy and optimize email campaigns, including email template setup, campaign setup, testing, scheduling, tracking, and measuring campaigns to drive short-term and long-term results
• Work closely with regional legal and regulatory teams to ensure all processes are compliant with country requirements
• Organize events such as tradeshows and webinars in Marketo, including email invitations, reminders, landing pages, and forms
• Integrate Asia specific automation between Marketo-SFDC-WeChat/Line/Kakao as applicable
• Working with our teams in the countries and globally to develop and execute marketing automation strategies within customer journeys, contact management, segmentation, and measurement of success.
• Leveraging data to continuously optimize and improve existing processes and suggest improvements and additions
• Develop automation platform data connections, API integrations, custom objects, and activity tracking as needed to support the countries.
• Develop business processes and governance model for managing Marketo including role definition, workspaces, partition, user rights, licenses, and program folder structures to best support a regionalized working model.

Website Publishing

• Define and execute the website strategy for Asia country websites by bringing them at parity with the US, understanding regional requirements and developing templates and a content roadmap alongside local countries
• Defining the web publishing process for Asia between global, regional and local stakeholders using Sitecore.
• Develop, maintain and publish web pages on internal sites (including country calendars, newsroom, thought leadership,etc.) using Sitecore and support the execution of publishing on external sites
• Integrate forms on website working closely with outbound web and marketing automation teams to ensure correct flow of data to customer relationship management (CRM) system
• Proactively identify opportunities for process improvement for marketing automation programs and integrations. Devise and support projects to integrate marketing technologies.
• Manage system enhancements/upgrades, troubleshoot system issues/bugs, and oversee deployment to the global Corporate and Region marketing teams.

Lead Lifecycle and Campaign, Web Analytics

• Collaborate with marketing, sales, operations, and enablement teams to guide the lead lifecycle process from a regional perspective in addition to aligning our campaign strategies, lead management, nurturing, routing, and scoring initiatives to ensure success in the regions.
• Advise marketing teams on best practices for content, audience segmentation, behavioral triggers, lead scoring, reporting, systems, and marketing tools to launch a successful program
• Report on and measure marketing initiatives through qualitative and quantitative analysis
• Partner with Brand & Creative teams (includes Web, Creative Design, Production and Social Media) to improve data quality, reporting, and segmentation strategies to optimize effectiveness of each channel in support of marketing objectives and program results.
• Overlapping projects with Social and Web Publishing teams including supporting web and social publishing and coordination with countries

Team Summary

The Visa Digital Enablement Platform Product is responsible for the enabling wide range of visa’s value-added services through various digital channels (Mobile App, Web App, SDK, APIs), to help accelerate the digital adoption for Visa Clients globally. This team is also responsible for identifying and building innovation solutions working closely with Technology, Commercialization, Design and Architecture as well as other key stakeholders to ensure the solution can be deployed globally.

What a Sr. Manager, Digital Enablement Platform at Visa:

The Sr. Manager, Digital Enablement platform is responsible for the global product requirement definition, execution, and client enablement of numerous digital initiatives. This role will contribute to the product development of multiple digital products with primary focus on Visa Loyalty Platform and Visa’s Campaign Solutions. 

Reporting to the Director, Digital Enablement Platform in NA, the Sr. Manager, will manage the global product development of a various Digital Enablement and Loyalty Solution and backlog of multiple scrum teams located in Singapore and various team across the globe.

The Sr. Manager will work as part of a Digital Enablement Product team co-located with the Loyalty Engineering team in Singapore but will also leverage scrum teams from other product groups, functions, and geographies, as well as working closely with various platform partners and regional and global counterparts to achieve our revenue and product deployment goals. The role also involves being both an advocate for our partners internally and acting as the partner specialist to Visa clients. You will develop the global solution for client’s problems across regions, ensuring the solutions and their content are easily understandable and consumable both internally and externally.

Why this is important to Visa.

Digital Enablement Platform Solutions are an integral part of Visa’s business across the globe and will expand significantly in terms of importance and financial impact in the coming years.

To increase stickiness and loyalty of our client, it is more important than ever for Visa to develop, deliver and manage a set of capabilities that help our clients adopt digital solution faster and stay relevant in the market.

A key element of delivering for our clients and their consumers is providing solutions ‘where consumers are and in a way that they are motivated to use them – this means ensuring that the solutions we develop are digitally enabled and adopting a ‘digital first’ approach to execution.

Projects you will be a part of:

• Leading Visa’s Loyalty and Digital product development working with various stakeholders across Visa.
• Identify consumer trends, habits and preferences that inform future digital enablement solution development and partnership strategies.
• Development and roll out of Loyalty and digital solutions across all regions.
• Work with Visa commercial partners to ensure the maximum financial and strategic benefit of the partnership, ensuring clear articulation of the value proposition for clients, development of sales kits and go-to-market processes.
• Work with external and internal stakeholders to identify platform enhancements requirements to improve the overall customer experience.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for a Category Manager to drive our Luxury Bags business in Singapore.

This person is a data driven category specialist to drive growth for our Luxury Bags Category. This person should be attuned to the needs of our users and be able to break down and solve complex business problems.

This role will report to the Category Director. 

You Will:

• Define the Luxury Bags category strategy. Undertake research and analyse data to deeply understand our category sellers and buyers and translate the insights to plans and communication.

• Grow the category in users and transactions, and generate revenue for the business. Work with stakeholders to set performance targets and ensure we are tracking and progressing to our plans. You will be responsible for P&L of this category.

• Conduct regular detailed analysis into search, browse behaviour, conversion funnels to identify possible areas of improvement of our product,  marketing comms, operations and sales strategy

• Be involved in development of the product, marketing, sales and operations to deliver on targets. Work end to end to build up this business. 

• Partner with product team to understand users needs to ensure we deliver a great user experience and that the needs of the category are addressed in roadmaps

• Partner with Marketing team to ensure that the category value propositions are communicated to our users to achieve business objectives

• Be responsible for defining and maintaining the category catalogue 

• Execute experiments in collaboration with marketing or product teams to validate hypotheses and continually improve customer experience of these categories

• Build and maintain relationships/networks with relevant stakeholders in ways that help to deliver strategies/plans, and with smooth and timely delivery

• Report back to the wider business on category performance on a regular basis

Assistant Store Manager (Back-of-House) – Top Tier Luxury Fashion Brand

· Attractive Salary Package Basic + Quarterly Incentive

· Location: Town

· Type: Full Time

· Permanent/Full Time Position : Full time 5 days works , on shift with 44 hours

General Role

Responsible for managing the daily store operations and supervising a team of sales staff to deliver quality and consistent services, to drive results and to ensure operation excellence at the store level.

Key Responsibilities

1) Sales and Customer service

· Supervise and motivate a team of sales staff to achieve sales targets, provide excellent customer service and build client relationships.

· Regularly evaluate the sales and customer service skills of staff, provide coaching on skills improvement where necessary.

2) Operations

· Assist Boutique Manager to manage and oversee the daily store operations

· Able to manage, drive and achieve KPI(s)

3) Adhoc Duties

· Provides inputs and assists Boutique manager in formulating sales strategies, preparing sales analysis and management reports.

· Perform any other duties that may be assigned from time to time by Boutique Manager

Requirements & Capabilities

· At least 5 years of relevant experience in high-end fashion, luxury industry or in similar capacity.

· Passion in retail industry with good selling skills.

· Likes fashion and appreciates quality products.

If you are interested to apply for this role, kindly submit your detailed of resume in MS WORD format with a recent photograph to [email protected]

EA Personnel #: R23116889

EA Licence #: 22C1376

At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.

At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.

Join our team as our Sales Manager - Corporate & Social Events in InterContinental Singapore Robertson Quay. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who:

Your day to day

The Sales Manager – Corporate and Social Events is a crucial role to ensure that the experience of the client is not merely satisfactory but exceeds their expectations and those of the attendees. This proactive sales role will be the face of the hotel’s unique venue options such as, The Residence, The Study, The Penthouse Suite, Quayside Lounge, and Publico Ristorante our award-winning restaurant.

FINANCIAL RETURNS

• Implementing and executing a venue hire strategy
• Proactively sell the hotel’s event venues and hunt for corporate accounts and social clients via active solicitation through sales calls, site inspections and client networking events
• Achieving and exceeding financial targets under the guidance of the Director of Sales & Marketing
• Monitor competitor activities and assist in marketing intelligence
• Interfaces with operations on a timely basis

GUEST EXPERIENCE

• Should be well versed in defining experiential ‘Out of the Box’ experiences so that clients can be introduced to customized experiences within an array of event venues and spaces within the hotel
• Be the overall custodian & driver of Event Sales
• Develop valuable relationships with key event and meeting planners
• Interact with guests to obtain feedback on product quality and service levels
• Respond to -and handle client matters/ feedback and strive to improve service performance
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement

PEOPLE

• Promote teamwork and quality service through daily communication/briefings and coordinate
• with other departments: key departmental contacts include all hotel departments

RESPONSIBLE BUSINESS

• Develop and maintain beneficial relationships with officials and representatives of local community, groups and companies to gain new business and increase sales for the hotel
• Perform other duties as assigned

What we need from you

Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Hospitality, or related field preferred and 3 plus years’ hotel management experience. Experience in the field of catering and event services preferred. Must speak fluent English.

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly
• on the hotel, the brand and the Company
• Understanding of Sales Budget Strategy as it applies to hotel business
• Strong computer skills are required. Delphi Sales & Catering experience preferred
• Strong reading and writing abilities are required
• Problem solving, reasoning, motivating, organizational and training abilities are used often
• Ability to travel to attend workshops, specialized training and or certifications
• May be required to work nights, weekends, and/or holidays

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Birthday Off
• Learning and Development Opportunities
• Medical Benefit
• Dental/ Optical/ Health Screening Benefit
• Insurance Coverage
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

As the Technical Manager for Video Management System Integration, you will be responsible for overseeing all aspects of integration design, development, and deployment of video management systems.

Responsibilities:

• Integration Design: Collaborate with cross-functional teams to understand client requirements and design integration solutions that meet their needs. Develop comprehensive integration plans and technical specifications.
• Development: Lead a team of developers to implement integration solutions using Milestone SDK and other relevant technologies. Provide technical guidance and support to ensure the successful execution of development tasks.
• Deployment: Manage the deployment process, including system testing, configuration, and implementation. Work closely with clients to ensure smooth deployment and address any technical issues that may arise.
• Quality Assurance: Establish and enforce quality assurance processes to ensure that integration solutions meet performance, reliability, and security standards. Conduct thorough testing and debugging to identify and resolve issues.
• Documentation: Create and maintain technical documentation, including integration guides, user manuals, and troubleshooting procedures. Ensure that documentation is comprehensive and up-to-date.
• Training and Support: Provide training and support to internal teams and clients on the use of integration solutions. Address technical inquiries and assist with troubleshooting as needed.
• Continuous Improvement: Stay updated on industry trends and advancements in video management systems and integration technologies. Identify opportunities for improvement and innovation in our integration solutions.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience in technical management roles, with a focus on video management system integration.
• Strong proficiency in Milestone system integration, with hands-on experience using Milestone System SDK.
• Extensive knowledge of video management systems, video analytics, and related technologies.
• Experience leading development teams and managing complex integration projects from inception to deployment.
• Excellent problem-solving skills and attention to detail.
• Experience working with video-related protocols and video compression standard such as Real-Time Streaming Protocol (RTSP), Advance Video Coding (H.264), and others.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and clients.

Property Description: The Hotel is a distinguished 500+ room property located in the heart of Singapore, catering to an upscale clientele. Featuring an all-day dining restaurant and moderately sized function facilities, the Hotel is designed to host a range of events, from business conferences to social gatherings.

Job Summary: We are seeking an experienced and dynamic hotelier to lead our prestigious hotel. The ideal candidate will possess a strong background in upscale hotel management. As the face of our hotel, the General Manager will uphold our reputation for excellence and ensure the delivery of unparalleled service and hospitality.

Key Responsibilities:

• Oversee all aspects of hotel operations, ensuring seamless functionality and superior guest experiences.

• Direct all hotel departments, including guest services, housekeeping, sales & marketing, revenue management, finance, and human resources.

• Elevate and maintain the highest standards of service, addressing guest concerns with empathy and efficiency.

• Engage in strategic planning and financial management to achieve optimal occupancy rates and profitability.

• Foster a culture of excellence among staff through training, mentorship, and performance management.

• Ensure flawless execution of VIP visits and stays.

• Ensure compliance with all local laws and regulations pertinent to hotel operations, including health and safety standards.

• Maintain impeccable dining standards in coordination with the culinary team and F&B management.

• Coordinate with the events team to manage and enhance the hotel's function facilities and offerings.

• Actively engage with the local community, tourism boards, and hospitality industry groups to strategically position the hotel in the market.

Qualifications:

• Minimum of 10 years’ experience in hotel management, with at least 5 years in an Executive Committee or Hotel Manager role for upscale hotels.

• Master or a Bachelor’s degree in Business, Hospitality Management is preferred.

• Proven experience in catering to high-profile guests including Royal Family visits and Head of State and Govt. delegates and managing prestigious events.

• Strong leadership skills, with a track record of developing high-performing teams that deliver exceptional customer service.

• Financial acumen, with experience in budgeting, forecasting, and maximizing revenue.

• Strong understanding and respect for cultural sensitivity, especially in the context of Singapore's multicultural environment.

• Excellent command of English, both written and spoken, with additional languages being an asset.

• Proficiency/understanding of hotel management software systems and technology.

Personal Attributes:

• Exceptional interpersonal and communication skills.

• Diplomatic and tactful, with the ability to navigate culturally sensitive situations.

• Agility and ability to work under pressure, managing multiple priorities with attention to detail.

• Pleasant and professional demeanour

The Hotel General Manager will embody the essence of world-class hospitality and will be instrumental in elevating the hotel's standing as a leading luxury accommodation in Singapore. If you meet the qualifications and are eager to embark on this distinguished journey with us, please submit your resume and a cover letter outlining your relevant experience.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Your duties, responsibilities, and activities may change as per business needs.

You play a pivotal role in working together with the BU Head to achieve the goals and objectives set by the company. You will devise sales strategies and techniques to reach out to potential clients and generate leads for the company, turning leads into business deals, while servicing the client and establishing excellent relationship with the clients.

Responsibilties

Sales & Business Development

• Own direct sales efforts, ensuring achievement of quarterly targets while conducting thorough due diligence on products and potential clients.
• Execute all aspects of sales planning and reporting, from pipeline building to gap analyses and dynamic forecasting, tailored to both company and client needs. Evaluate market, brand, and category reports to gauge sales environment and identify growth opportunities, including projections for existing and new businesses, and assess potential brand extensions.
• Cultivate expertise in pertinent areas to enhance performance and contribute to brand building and sustainable business practices.

Client Management and Service

• Oversee client management, ensuring adherence to Licensors’ policies, procedures, and guidelines, while supporting licensees to meet obligations and optimize performance.
• Collaborate with the BU Head to develop a comprehensive business management calendar, incorporating sales strategies, marketing activities, and brand-building objectives. Manage team activities related to client services, licensee sell-in, retail programs, and sell-through support under the BUH’s guidance.
• Provide regular reports to the BUH/Partner on key initiatives, reporting requirements, compliance monitoring, and other core functions pertaining to client management.

Job Requirements

• Diploma/Degree in relevant field or extensive professional experience
• Minimum 3 years in sales and with retail or events management experience
• Track record of sales achievement
• Strong organizational, presentation and team leadership skills
• Fluency in all Microsoft applications & database solutions
• Personable and diplomatic in handling clients from all levels

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Delivery Manager

Internal Code: A24057

What will you do?

• Lead project planning activities, including scope definition, resource allocation, and timeline estimation, to ensure alignment with project goals and objectives.
• Develop detailed project plans, schedules, and milestones, and track progress against project timelines to ensure timely delivery of deliverables.
• Identify and mitigate project risks, issues, and dependencies proactively, and escalate critical issues to senior management as needed.
• Facilitate collaboration and communication between cross functional teams, including mobile developers, backend developers, frontend engineers, etc to ensure alignment on project priorities, deliverables, and timelines.
• Monitor project deliverables and outcomes, ensuring adherence to quality standards and take corrective action as needed to address deviations from the project plan.
• Serve as the primary point of contact for project related inquiries, requests, escalation

What are we looking for?

• Proven experience (5+ years) in project management or delivery management roles, with a track record of successfully delivering complex projects on time and within budget.
• Strong understanding of project management methodologies, frameworks, and best practices, including Agile, Scrum, or Waterfall, and the ability to adapt approaches based on project requirements.
• Analytical and problem-solving skills, with the ability to identify risks, issues, and dependencies early in the project lifecycle and develop mitigation strategies to address them.
• Experience with project management tools and software, such as Jira, Monday.com, or Gitlab for project planning, tracking, and reporting.
• Passion for driving continuous improvement, innovation, and excellence in project delivery, with a focus on delivering value to customers and stakeholders.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Reporting to Regional Director, you will create impact within our Project Management Team within the Project Management Capability. As one of the world's fastest-growing agencies within an ever-expanding global network, we proudly stand as Google's foremost global partner setting us apart in the industry . Our close partnership continues to evolve, influencing our geographical presence, the scope of our activities, and our delivery methods.

Your primary responsibilities will include:

• The primary function of Project Management in our business is to meet client requirements by overseeing the project process
• Manage the schedule, and ensuring that the work of our practitioners is delivered on time, within budget, and following both quality standards and client goals.
• Identify and address potential project risks, devising contingency plans
• Manage scope and change requests to avoid delays and cost overages
• Monitor project performance, prepare KPI reports, and address issues proactively
• Willingness to work globally, understanding time zone implications for deadlines, communicating with all stakeholders
• Embrace a culture of ownership, openness, teamwork and integrity
• Ambitious and a good team player; collaborative but also a good, and (onboarding support will be provided to ensure you are set up for success across different projects)

IT Security and Operational Risk Management

• Be a subject matter expert on IT infrastructure, security and operational controls for Grab Commercial & Support in alignment with Grab’s policies and standards

• Design, implement and sustain the risk management framework and program for Grab Commercial & Support

• Provide cost effective recommendations to mitigate business risks and strengthen internal controls

• Develop, maintain and update critical process and procedure documentation with clear ownership

• Assist in the development, implementation and maintenance of Business Continuity Plans for Grab Commercial & Support operations

• Participate in new IT security initiatives implementation, take a hands-on approach and partner with Grab Technology Solutions and Grab Commercial & Support stakeholders to perform user acceptance tests, implement  and adopt procedures and access controls in accordance with Grab’s policies

• Build and enhance IT control monitoring automation capabilities and roadmap through various alerting and data tools

• Cultivate a customer-centric risk culture that champions solutions that will grow a proactive, efficient, sustainable and effective risk management program for Grab Commercial & Support

User Access Management 

• Be the subject matter expert on user access control for Grab’s application systems used by Grab Commercial & Support, in alignment with Grab’s policies and User Access Management Framework
• Project lead or participate in new product feature rollout initiatives of Grab’s application systems, take a hands-on approach and partner with stakeholders to perform user acceptance tests, implement  and adopt procedures and access controls in accordance with Grab’s policies

Compliance Audit and Security Awareness

• Design, implement and maintain the Grab Commercial & Support policies in alignment with Grab’s policies and standards

• Provide guidance on compliance requirements such as user access control for Grab’s application systems used by Grab Commercial & Support and physical security of operations in alignment with Grab’s policies and standards 

• Partner with enterprise and country teams to perform and complete compliance audits, risk assessments, quality assurance reviews, control mitigation, track and report on operating effectiveness of the internal controls implemented for Grab Commercial & Support 

• Prepare audit reports and provide recommendations to enhance compliance and risk management efforts

• Provide cost effective recommendations to  mitigate business risks and strengthen internal controls

• Collaborate with internal parties and vendors to address Internal Audit / Cybersecurity / Compliance / Sarbanes-Oxley (SOX) issues, develop mitigation plans, follow up actions and remediation timelines up to closure

• Assist with the development of interactive security awareness content, design and creation of graphics and article writing on governance related topics for the community.

• Foster a culture of compliance by promoting awareness and understanding of Governance Risk & Compliance principles across Grab Commercial & Support