Job Description

• Assist in creating design plans
• Support the design team with space planning and layout optimization
• Conduct research on materials, products, and design trends
• Collaborate with architects, contractors, and other stakeholders
• Assist in selecting fixtures and finishes for projects
• Help maintain project documentation and records
• Participate in client meetings to understand their needs and preferences
• Stay updated on the latest interior design trends and technologies

Job Requirements

• Basic knowledge in design softwares
• Basic knowledge of 3D modeling and rendering
• Understanding of space planning principles
• Strong attention to detail and creativity
• Good communication and teamwork skills
• Knowledge of color theory and materials
• Willingness to learn and adapt to new tools and technologies
• Basic project management skills and ability to multitask

The Role

As Lead Data Steward/Data Governance Manager, you will manage and safeguard data assets within the data governance framework. You will focus on maintaining data quality, usage and compliance, ensuring that data lineage and governance policies are upheld. You will collaborate with data stewards across various domains to design and enforce data quality rules and support the operationalization of data governance processes.

Job Responsibilities

• Implement data stewardship principles that align with the data governance framework and policies.
• Work with various business units/Data Stewards to create and enforce data classification, validation processes and data quality rules/solutions and assist in addressing issues across various domains, including risk, finance, AML/KYC, and customer data.
• Document and maintain data governance processes and reporting mechanisms.
• Support data lineage activities to ensure data traceability and integrity.
• Assist the designing, implementing and adopting of data governance tools such as Collibra.
• Ensure compliance with regulatory standards, including BCBS 239, in all data governance activities.
• Promote best practices in data governance and encourage a data quality and stewardship.
• Provide training and support to Data Stewards and stakeholders on data governance practices.

Job Requirements

• Bachelor's degree with 4-6 years’ experience in data-related disciplines (e.g., Data Governance, Data Management, Regulatory Reporting, Data Warehouse, Data Lake, ETL, or Data Architecture)
• Professional certification in data governance (e.g., CDMP, Collibra, DGSP, CIMP), risk management (e.g., GARP, PRIMIA) are a plus.
• Proven experience in data stewardship and governance within the banking sector
• Ability to design and implement data quality rules and resolve data issues across various domains, including solid knowledge and practical implementation experience in regulatory compliance requirements.
• Strong understanding of regulatory requirements for a bank, including regulatory reporting, BCBS 239.
• Hands-on experience with data governance tools, particularly Collibra, and knowledge of other DG tools (e.g., Alation, Informatica, etc.) and automation tools (e.g., Alteryx, etc.).
• Excellent documentation and process management skills, collaborative mindset, and strong interpersonal and communication skills to work effectively with diverse teams.
• Having experience in banks or consulting firms advising banking clients on implementing data governance frameworks and tools, ensuring alignment with regulatory requirements and business objectives, and involving practical work is valuable.
• Excellent communication, interpersonal and presentation skills.
• Work location: One@ChangiCity.

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Assistant General Manager to join our pre-opening team.

• Ensures the efficient and profitable management of the restaurant
• Keeps the General Manager up to date with relevant issues in the restaurant and gets their input and advice where necessary
• Ensures that the stock take figures are completed and accurate as per company requirements
• Covers for floor supervisors during emergency vacations and Ad-hoc leaves
• Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations.
• Supervises the opening & closing of the restaurant
• Ensures the proper cleaning and lighting of all restaurant areas
• Supervises a daily check up on the smooth performance of all restaurant machinery and equipment
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly
• Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
• Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
• Manages the restaurant staff working schedules
• Motivates and develops staff, in order to encourage their professional development
• Evaluates the performance of all Restaurant employees ensuring that reviews are delivered to the HR Department on time
• Suggests to General Manager the proposed salary reviews, personnel actions, promotions and provides feedback to employees
• Handles guest problems and complaints
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
• Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
• Performs other duties pertinent to this job as assigned.

Ideal Candidate:

• Relevant certifications or degrees in hospitality management or a related field.
• Proven experience in restaurant management, preferably in a high-volume, upscale dining environment, local experience is a must and international experience will be ideal.
• Strong leadership and communication skills with a passion for creating a positive and vibrant team culture.
• Excellent problem-solving abilities, adaptability, and a proactive approach to challenges.
• Financial acumen and experience in budget management.

Job brief

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

Job Description:

· Technically strong on the repair and servicing of China Brand heavy equipment.

· Hands on with the daily routine maintenance procedure and able to guide / train mechanics and technicians into doing the repair and maintenance job well.

· Pre-work trouble shooting might be required to guide the team into performing the correct repair / service.

· Ensure team follow and perform all PDI and work procedures.

· Review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review the scheduling and transportation plan to ensure our Mechanics are deployed to the correct site to reduce inter-job transport time.

· Review invoices, quotation and efficiency of workers in perform their repair works.

· Set up the fleet management control for fixed assets on rental to:

1. to Monitor the quantity on rental, under repair and in store.

2. Ensure damages done by customers are recorded before acceptance of equipment and billed to them correctly.

Requirements :·

· Minimum Diploma in Engineering·

· Minimum 8-10 years experiences in heavy machinery in construction industry.

· With valid Singapore Class 3 driving license.

Location: Lentor
Working Day: 5 day work week
Working Hours: 9am-6pm
Salary: $4,000-$5,500 (Depends on Experience)

Job Scope:

• Ensuring the business operates within the company's mission statement
• Design and build our operations infrastructure
• Design and implement operations workflow processes and improvements
• Ensure order processing and execution is done seamlessly
• Ensure effective planning and execution of operations
• Analyze statistics
• Provide development and improvement in the short term and long term operations performed
• Cost and defects tracking
• Involvement in day-to-day operations
• Manage a team of operational staff from dispatch to warehouse

Requirement:

• 5-10 years’ experience in operation management in F&B/Retail/E-commerce/FMCG environment

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

You will also play an integral role in the strategic development of these clinical services through redesigning the patient journey through improvement projects or new developmental initiatives for the clinical department.

In addition, you are expected to guide a team in other aspects of Clinical Operations Support including: Project Management, Data Collection & Analysis, Resource Management including budgetary planning, procurement, Event Management & Logistics (on an ad-hoc basis) and other administrative/secretariat responsibilities.

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description

Interiio Pte. Ltd. is seeking an experienced and dynamic Sales Manager to lead our sales team and drive the growth of our business in the construction and interior renovation sector.

Key Responsibilities

Individual to be involved in:

1. Sales Strategy Development

2. Client Relationship Management

3. Sales Team Leadership

4. Market Analysis and Reporting

5. Project Coordination

Technical Skills & Competencies

1. Develop and Implement Sales Stretegies

2. Build and Maintain Client Relationships

3. Project Management

Our client is in the Medical industry. Due to business needs, they are now recruiting a Manager (IT department) to be part of their IT Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Manager (IT department):

• Formulate and enforce IT strategies, policies, and procedures to ensure seamless operation of all IT systems and services.
• To make sure of the adherence to current cyber and data protection regulations and implement measures to secure all data and assets.
• To develop and sustain BCDR
• Supervise the setup, configuration, and upkeep of networking systems hard/software.
• Oversee system performance and security, identifying and resolving potential issues proactively.
• Work closely with other departments to understand their IT needs and provide appropriate technical solutions and support.
• Oversee IT projects, including planning, budgeting, resource allocation, and progress tracking.
• Prepare and submit proposals to secure grants or funding from government or private entities for IT-related projects.
• Assess and recommend new technologies, software, and tools to enhance efficiency and effectiveness.
• Regularly review the organization's Digital Transformation roadmap in line with the evolving technology landscape.
• Lead digital transformation initiatives as outlined in the organization's Digital Transformation Roadmap.

Requirements:

• Degree in Information Technology or related studies
• Minimum 4 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

The Opportunity

• This is an exciting opportunity to work for one of the leading financial organizations.
• It is an opportunity for an experienced Actuarial Pricing Analyst to join their team

The Job

• Responsible for providing assistance to the valuation and other reporting requirements in the Actuarial Department to support business needs.
• Support the computing of reserves and capital requirements for RBC2 solvency monitoring.
• Perform valuation projects assigned which may involve solvency, balance sheet and profit & loss management etc.
• Support new product assessment, including but not limited to reserving/solvency bases review, valuation modelling requirements etc.
• Responsible for maintaining local Model Governance standards as per bank's guidelines.
• Work closely with the group office and external Actuarial consultants, ensuring adherence to the bank's guidelines and statutory regulations.
• Review and provide justification of results for valuation and reporting purposes.

The Talent

• Minimally 6-8 years of relevant Actuarial experience
• Hands-on experience in Prophet is a plus
• Excellent communication skills, both written and spoken
• Good technical, analytical and problem solving skills

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Actuarial Manager - RBC2
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

• Assist in a dynamic, collaborative environment, working closely with brokers, researchers, marketers, finance professionals, and coordinators to contribute to the overall effectiveness of leasing strategies.
• Collaborate with the management team to identify opportunities for sourcing deals, acquisitions, or divestments aimed at optimizing the property portfolio as a whole.
• Ensure the proper maintenance of all leased properties and compliance with statutory regulations and codes of practice.

Requirements:

• Degree in Business or equivalent.
• At least 3 years of experience in real estate (commercial spaces).
• Strong analytical and financial modeling skills to conduct feasibility studies, evaluate investment opportunities, and make data-driven recommendations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

The managing 's responsibilities include developing and implementing strategic plans and

company policies, maintaining an open dialogue with stakeholders, and driving organizational

success.

-To be successful as a manager you should be able to manage and advance a business's strategic

objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's

strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders,

The managing 's responsibilities include developing and implementing strategic plans and

company policies, maintaining an open dialogue with stakeholders, and driving organizational

success.

-To be successful as a manager you should be able to manage and advance a business's strategic

objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's

strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders

The managing 's responsibilities include developing and implementing strategic plans and

company policies, maintaining an open dialogue with stakeholders, and driving organizational

success.

-To be successful as a manager you should be able to manage and advance a business's strategic

objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's

strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders,

Job Description:

• must posses CEI certification and preferably from an recruitment agency background
• Develop and maintain client relationships, identify potiential custome
• Negotiate contract terms with clients
• Gather useful information from customer and competitor data
• Make and give presentations to prospective clients and internal executives
• Track, identify and add qualified prospects to sales pipeline
• Develop and manage strategic partnerships to grow business
• Track and report on the status of proposal components
• Conduct ongoing market research
• Drive the end-to-end sales process
• Prepare and submit sales contracts
• Preferably with class 3 lisence would be an added advantage

Requirements:

1) Certification in CEI

2) Must be a good communicator

3) Willing to take up chanllenges and meet targets

4) Preferrably to have atleast 2+ years experience preferably from a Recruitment agency background

6) Preferably with class 3 license

Benefits:

1) 5 days work week (8:30am - 5:30pm)

2) Attractive Sales Incentives/Commissions

3) Career Advancement

4) AL, MC, CL, PL as per MOM guidelines

5) Preferrably Multilingual is an added advantage

6) Attractive remuneration and perks (including Overseas trip for top best performers in a calendar year)

7) AWS

Key Responsibilities:

1. Design Direction and Presentation:

a. Provide design guidance, creative direction, and innovative proposal to meet client requirements.

b. Present and effectively communicate design intent during client pitches and project discussions.

2. Client Management:

a. Efficiently handle multiple projects concurrently, overseeing them from start to finish, including sales, design, and execution phases.

b. Ensure that projects are completed on time and meet client expectations.

3. Design Implementation:

a. Conceptual design for pitching projects, including mood board, rendering.

b. Translate design concepts into detailed plans, ensuring that aesthetic intent aligns with technical feasibility.

c. Collaborate with design principal, and clients, qualified Persons and vendors to refine and finalize design details.

d. Collaborate with MEP engineers to ensure the seamless integration of mechanical, electrical, and plumbing systems within the interior design.

e. Produce comprehensive construction drawings, including floor plans, elevations, sections, and details, with a focus on precision and clarity.

4. Building Management Submissions:

a. Prepare and submit drawing package required for approvals from building management.

b. Coordinate with QP for submission to relevant authorities.

c. Manage the submission process, tracking progress, and ensuring timely approvals.

5. Project Design Coordination:

a. Coordinate with project teams to integrate architectural, structural, MEP, and interior design elements seamlessly.

b. Coordinate with procurement team to select feasible materials for design implementation.

c. Collaborate with Project Leaders from project initiation to completion, offering design expertise and insights.

d. Attend adhoc meetings related to design and project matters, including client meetings, project meetings, and site visits.

e. Monitor the implementation of design intent on-site and provide guidance or recommend design changes as necessary.

6. As-Built Submissions:

a. Ensure that all design changes and solutions are seamlessly integrated into project documentation.

b. Oversee the creation of accurate as-built drawings, reflecting the final state of the project post-construction.

c. Ensure that as-built submissions are complete and comply with relevant industry standards.

Requirements:

1. A recognized Degree/Diploma in Interior Design or an equivalent qualification.

2. Proficiency in a range of design-related software, including Hand Sketch, Sketchup, AutoCAD, and similar tools.

3. A minimum of 5 years of relevant experience in commercial design, showcasing strong technical knowledge in areas such as shop drawings, site surveys, and detail drawings.

4. Proven experience in managing projects from start to finish, encompassing sales, design, and execution.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

RESPONSIBILITIES

NTUC Health is one of the largest community health and eldercare providers in Singapore. At the Human Resources team, we believe in developing and implementing HR initiatives that influence and support the organizational vision and growth. We partner with our leaders to envision, develop and execute HR strategies to transform the eldercare sector. If you would like to make a difference in the sector, we welcome you to join us as a Human Resources Business Partner.

• Provide sound HR advice on all strategic people matters to enable the business units to achieve their business objectives.
• Actively work with the relevant HR Teams (Learning & Development, Talent Acquisition, HR Shared Services) to continuously review areas of improvement of HR policies, benefits, programs, and processes
• Actively participate and lead the review/enhancement of HR operational efficiency and standard operating process
• Collaborate with the relevant HR Teams to deliver the annual HR cycles, initiatives, and strategic projects
• Act as the point of contact for HR Senior/Associates on the escalation of complex employee matters
• Provide support in escalated operational HR matters, including performance management, employment relations, HR processes, and systems
• Provide leadership to the HR Senior/Associates under your care to operationalize HR administration and delivery whilst ensuring consistency across the Company/Business Units and compliance with the local regulatory requirements
• Coach and develop HR Senior/Associates under your care and provide performance management feedback as a people manager

• Preferably has a valid IHRP-SP certificatio
• Preferably Bachelor's degree in human resources or a business-related field
• Five (5) to Eight (8) years of generalist HR or HR Business Partner experience, prior team lead experience is a plus.
• In-depth knowledge of the Employment Act, Human Resource organizational policies, processes, and best practices.
• Excellent interpersonal and communication skills, both oral and written.
• Healthcare industry experience is a plus

• Ability to collaborate with all levels of stakeholders and build a strong rapport with key business stakeholders.
• Has a passion for delivering added HR value/services.
• Strong organization skills and ability to work under pressure despite competing priorities.
• Willing to work at multiple locations/office sites

We are representing our client in the secured IT infrastructure and managed services space to look for an experienced Assistant Operations Manager to join their team. This role will lead and oversee the efficient operation and maintenance of IT Systems.

Responsibilities

• Lead, manage, mentor and motivate a team size of at least 4 team members (Level 1 and Level 2)
• Manage/track of IT assets
• Manage preventive maintenance program
• Coordinate and manage maintenance schedules, change request, service request and repairs
• Oversee day-to-day operations and ensure compliance to security and safety standards
• Monitor and maintain Service Level Agreement
• Manage budget and cost control

Vendor management:

• Collaborate with external service providers and contractors when required
• Negotiate contracts and manage vendors relationship
• Develop and deliver the various maintenance and respective documentation such as incident report, Maintenance reports etc required for the purpose of O&M
• Maintain documentation and records to support compliance efforts
• Be the point of contact to customer and manage customer's expectations

Requirements

• At least 3 to 4 years of experience in the role with strong knowledge of maintenance best practices.
• Understood and practice ITIL framework
• Proficient in both written and spoken English
• Good team player and excellent leadership and team management skills
• Strong problem solving and decision making abilities

Manager (Projects & Production) – 9 months

• Attend regular meetings with the creative team including choreographers for different performing items;
• Understand the concept of the different items and propose suitable ideas;
• Assist Production Managers to plan schedule for filming, rehearsals and logistic matters;
• Assist with music and filming recordings at studio;
• Assist with production of video and projection content including sourcing and collation of materials, pre-recording of performances and other preparations support;
• Work with Production Manager, Site Management, Sound / Lighting / Effects team to ensure smooth rehearsals and shows;
• Take on liaison duties with multiple participating groups during lead-up as well as during their rehearsals;
• Perform administrative duties pertaining to participating groups before and after event;
• Coordinate with the participating groups on the rehearsals, music, costumes, props, floats, structures and other logistical items;
• Assist in any other matters to facilitate the involvement of the participating groups;
• Co-ordinate and manage volunteers assisting as production crew
• Take on the role as the key personnel to manage the performing area during rehearsals /show days
• Assist in doing up PowerPoint Slides such as the concept, formation and important information;
• Assist in note-taking of meetings;
• Attend to late night and weekend duties in the lead up to the parade.
• Required to work on some weekends and evenings as the job requires.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Overall responsibility for The SMU Shop (TSS).
• Achieve revenue and profitability objectives, marketing and promotions, pricing, product sourcing, logistics, vendor management, visual merchandising & customer service.
• Position The SMU Shop as an extension of the SMU brand and ensure brand alignment in all aspects. This includes overseeing sponsorship requests as an avenue to increase brand exposure among student groups and the public. Also to ensure proper portrayal and usage of the Smoo Mascots.
• Work with internal clients for customized products from conceptualizing to delivery.
• Curate exclusive merchandise that is aligned to SMUV2025 and SMU Brand.
• Create and implement online shop business plans and work closely with members of the marketing team to execute e-marketing strategies to boost site traffic and generate sales.
• Drive traffic to the store/ site by using social media such as Facebook, Twitter, Instagram and eDMs.
• Upkeep the shop faade, display fixtures and storage areas.
• Maintenance of the point-of-sales system and ensuring strict adherence to cash management best practices; and execute and monitor loss prevention.
• Manage product inventory, keep a good database of inventory movement and annual stock take.
• Prepare monthly and yearly sales report and updates to management.
• Prepare and set budgets.
• Responsible for listing the store policies as well as writing and refreshing SOPs.
• Secure merchandise by implementing security systems and measures.
• Protect employees and customers by providing a safe and clean store environment.
• Maintain the stability and reputation of the store by complying with legal requirements.
• Oversee the performance and training of staff and student helpers.
• Overall shop operations and management as per normal retail shop (front and back office work).
• Provide customer service and resolve customer problems or complaints by determining optimal solutions.

• Degree or Diploma in Retail, Arts or Mass Communication with at least 6 years of relevant experience in the retail industry.
• eCommerce certification or diploma would have an added advantage.
• Experience in retail, sales, merchandising, shop operations, online store operations and SEO.
• Pleasant personality, meticulous, conscientious, pro-active and can work independently.
• Excellent communications (both spoken and written English) and interpersonal skills.
• A retailer's mindset and fast fashion oriented.
• Flexible, and a team player. Customer Service is essential.
• Ability to multitask and work in a fast-paced environment.
• Proficient in Adobe Photoshop, Microsoft Office applications, Shopify, major email programs, and SAP procurement systems.
• Planning and organizational skills including establishing priorities and objectives, correctly scheduling store activities and personnel and appropriately allocating resources.
• Written and verbal communication skills including the ability to present information in a clear manner and to appropriately respond to questions.
• Adaptability including the ability to adjust approach to match different task and employee requirements.
• Customer service orientation including the ability to develop customer relationships and understand customer needs.
• Analysis and problem assessment including the ability to identify cause and effect relationships.
• Judgment and decision-making skills including the ability to correctly define an issue and select the right course of action.
• The ability to maximize the performance of staff by agreeing on objectives and providing the necessary assistance to reach these goals.
• Coaching skills including the ability to facilitate the development of staff by providing guidance and feedback.
• Delegation skills including the ability to appropriately allocate tasks and responsibilities to staff members.
• Initiative including the ability to be proactive in generating ideas for improvement of store operations and profitability.
• Detail-oriented including paying attention to all aspects of the store operations, accurately checking processes and tasks and following established procedures.
• Collaboration including building relationships and taking actions to achieve overall objectives.
• Integrity including promoting and maintaining social, ethical and company norms.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Responsibilities:

• Pre-sales support including a full range of company products, CCTV and network technical solutions, highlights proposals, etc
• Develop business opportunities with clients
• Promote solutions and deliver formal technical proposals/presentations to clients
• Responsible for product solution designing and ensuring the solution is competitive
• Identify clients' requirements and coordinate with the sales team to ensure that the clients' requirements are able to meet
• To understand the client's business and technical requirements
• To handle clients' inquiries and technical-related issues
• Conduct product training for clients

Job Requirements:

• Experienced in CCTV products
• At least 1 year of work experience in CCTV domain or networking
• Capability to communicate with and influence customers including technical alignment, communication, clarification, and negotiation with customers
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
• Experienced in handling and troubleshooting technical issues.
• Possess CCNA/CCNP and other networking certificates would be an added advantage

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

The Assistant Operations Manager plays a crucial role in supporting the overall efficiency and effectiveness of the retail business operations.

You will –

• Set weekly, monthly, and quarterly sales and service standard targets, and lead the front-line sales staff to achieve them
• Manage in-store operations in retail stores and department counters, that include but not limited to – staffing, sales training, inventory and warehouse management, restocking, renovation and visual merchandising, logistics and sourcing, customer service, order fulfilment
• Liaise with retail operations team and department store buyers on a regular basis
• Assist in hiring and training front-line sales staff with the goal to provide the best service standard in the industry while helping the sales staff achieve their highest potential and satisfaction in the job
• Actively identify and solve any issues in store and people operations in a timely manner
• Plan and manage in-store marketing events based on yearly campaign calendar
• Take charge of online operations that include but not limited to online partnerships, campaign planning, order fulfilment
• Source and lead business partnerships to expand our sales channels and increase our brand awareness

We want to speak with you if you are / have –

• At least 3 years proven experience in retail operations or a similar role
• Strong organizational and multitasking abilities
• Passionate about customer experience with a positive outlook
• Able to thrive in a fast-paced start-up environment
• Enjoy helping others and enjoy learning new things
• Able to work under pressure and tight deadlines
• Knowledge of safety and security protocols in a retail environment

Career Path

Successful performance in this role can lead to promotion opportunities, such as Operations Manager or other higher-level management positions within the retail business.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

About my client

My client is a leading IT solution provider with presence in more than 80 countries alongside and with more than 70 years of proven track record in providing full-suite enterprise solutions to its clients across a diverse range of industries.

As part of their expansion, they are looking for a candidate with a proven track record in hunting and farming clients for their public sector healthcare vertical.

About the role

Reporting to the Client Director, your responsibilities would includes

• Identify and pursue new business opportunities within the healthcare sector.
• Develop and execute strategic sales plans to achieve sales targets and expand our customer base.
• Conduct market research to identify potential clients and understand their needs and pain points.
• Generate leads through networking, cold calling, attending industry events, and leveraging existing contacts.
• Prepare and deliver compelling presentations and proposals to prospective clients.
• Manage and nurture existing client relationships to ensure ongoing satisfaction and retention.
• Act as the primary point of contact for key accounts, addressing any issues or concerns promptly.
• Identify opportunities to upsell and cross-sell our solutions and services to existing clients.
• Collaborate with internal teams to ensure successful project delivery and implementation.
• Monitor account performance and provide regular reports to senior management.
• Build strong relationships with key stakeholders, including C-level executives, decision-makers, and influencers within the healthcare sector.
• Stay informed about industry trends, regulatory changes, and emerging technologies to provide relevant insights and recommendations to clients.
• Track and analyze sales metrics to identify areas for improvement and optimize sales performance.

Skills and experience required

• 7 years of experience in sales and account management, preferably within the systems integration or technology industry.
• Proven track record of achieving and exceeding sales targets.
• Strong understanding of the healthcare , Public sector sector, including industry trends, challenges, and opportunities.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).