Total 69,588 Manager Full-time job vacancies

Job Description

• Manage a portfolio of clientele which include listed companies, SMEs and internationally active companies

• Manage a team of audit professionals and assist the Audit Partners and Directors in delivering assurance services to a portfolio of clients

• Perform review work of audit teams’ findings

• Develop and maintain long-term client relationships and identify business development opportunities

• Coach, mentor and build high performance teams

Requirements:

• Degree or professional accounting qualifications recognised by ISCA

• Minimum 5 years’ relevant experience with large/mid-tier international accounting firms

• Strong technical (accounting/auditing standards) & interpersonal skills

• Possess initiative and an analytical mind

• Ability to lead a team of like-minded professionals

Job Description:

• Manage and oversee all construction, renovation, A&A, infrastructure improvement, and upgrading related works.
• Manage and mentor facility teams, including managers, executives, supervisors, technical officers, technicians, and support staff, to ensure a cohesive and efficient workforce.
• Ensure all projects are executed smoothly from the pre-construction stage, through the design stage, construction stage, until the post-construction stage.
• Conduct preliminary site feasibility studies and recommend feasible planning proposals for each project.
• Monitor the performance standards of appointed vendors, contractors, and consultants, ensuring quality service standards are met and contractual obligations are fulfilled.
• Oversee facility improvement and renovation projects from conception to completion, collaborating with internal teams and external contractors.
• Ensure accurate records and progress reports are prepared in a timely manner.
• Provide cash-flow projections and evaluate contractors' monthly progressive payment claims.
• Chair every progress meeting with users, contractors, consultants, vendors, and records the minute for each meeting.

Requirements:

• At least 7 years of experience in related Facility Management or equivalent.
• Minimum Diploma/Degree in Building and Architecture, Engineering, Facilities Management, or equivalent.
• Demonstrate strong analytical and organizational skills with the ability to work independently.
• Leadership ability and the capacity to work under pressure in a complex environment.
• Have good communication skills, both verbal and written.

Job Description & Requirements

• Overseeing daily service operations, including scheduling, dispatching technicians, and managing workloads.
• Building and maintaining strong relationships with clients, addressing their concerns, and ensuring high levels of customer satisfaction.
• Leading and developing a team of service technicians, including hiring, training, and performance management.
• Managing service contracts, renewals, and upselling additional services.
• Monitoring service department budgets, revenue, and expenses.
• Implementing and maintaining quality control standards for service delivery.
• Overseeing preventive maintenance programs and ensuring efficient repair services

Requirements:

• Min Diploma / Degree in Mechanical Engineering
• Experience in Lift /Elevator is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary

Manage the branch to maximize new business opportunities and deepen existing relationships, while providing quality in service delivery in an efficient operation where risks are well controlled. Also ensure that robust sales process, stringent service standards in compliance with local regulatory requirements are met by the team.

Key Responsibilities

Strategy

· Awareness and understanding of the Group’s business strategy and sales model appropriate to the RM role.

Business

· Awareness and understanding of the wider business, economic and market environment in which the Group operates.

Processes

· Responsible for executing sales targets.

People & Talent

· Set appropriate tone and expectations from their team and work in collaboration with clients and i3rd party referral channels and Operations Team.

Risk Management

· The ability to stay compliance to the regulated role govern by MAS

Governance

· Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Requires RNF to function role.

Key stakeholders

• International clients

Role Specific Technical competencies

· Client Acquisition Experience

· Account Management (of HNW Individuals) Experience

· Region Specific Language Expertise

· Region Specific Client Networks & Experience

· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

Our Ideal Candidate

· Finance related fields studies relating to financial planning, portfolio reviews, asset allocations.

· Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

· CMFAS Exams

· Experience in Managing Taiwan Market

· Good understanding and command of Taiwan Dialects as the incumbent will be supporting Taiwan market

· 5 years of experience in Banking.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

· Flexible working options based around home and office locations, with flexible working patterns.

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a Manufacturing company in the Biomedical industry. Due to their current expansion plan, they are looking for a Human Resources Manager to join their HR team, in hopes of developing the current high performing production team. They are located in the North – easily accessible.

Duties

• Identifying manpower needs and developing hiring strategies based on job market research and government policies.
• Advising on salary trends and adjusting compensation packages to stay competitive.
• Enhance Employee Welfare/Benefits by researching and recommending adjustments to benefits packages to remain competitive.
• Organizing activities and events to foster teamwork and morale.
• Ensuring HR procedures comply with ISO standards and customer requirements.
• Preparing job descriptions, interviewing candidates, coordinating with Operations, managing pre-employment processes, and maintaining employee profiles.
• Training Course Administration by sourcing and registering for courses, processing payments, and handling training-related matters.
  

Requirement

• At least 5 years of HR experience in Manufacturing industry
• Diploma in any HR related discipline
• Experience in Corporate Social Responsibility will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

Manages the function and staff encompassing information technology infrastructure needs across the enterprise including local area networks (LAN), wireless networks (WLAN), wide area networks (WAN), firewalls, servers, network load balancers (NLB), application delivery controllers (ADC), voice/communication systems (PBX/UC), network/server monitoring tools (NMS/SNMP/WMI), storage, and data backup/recovery.

Responsibilities

• Coaches, mentor existing team members and ensuring that the staff provides excellent end user support.
• Developing and implementing IT policy and best practice guides for the organization.
• Project management for major IT projects including system updates, upgrades and migrations locally and regionally.
• Work closely with regional offices in providing IT support functions. This includes and not limited to setup of user account, PC setup and configuration, troubleshooting of hardware issue and escalation of issue to appropriate party till eventual resolution.
• Provides technical expertise (tactical and operations initiatives) to the regional offices.
• Lead and provide operational support for all data centres, server rooms, servers (both on-premise and Cloud) and network equipment across the organisation, including IT Asset management.
• Sets, monitors, provides and reinforces overall team performance feedback, including performance improvement and recommendations with respect to rewards, reassignment and if needed, corrective action.
• Assist the relevant teams in the fulfillment of Business Continuity Planning (BCP), Disaster Recovery Planning (DRP) and Cyber Security Incident Response Plan.
• Provide technical support and administration for Windows and non-windows Servers, desktop computers, notebook computers, printers and peripheral devices.
• Drives infrastructure planning, engineering, deployment, maintenance and customer support.
• Ensures systems performance and service-level requirements are met.
• Manages IT resource requirements to ensure appropriate balance between tactical and strategic demands.
• Implements IT continuous improvement programs within enterprise guidelines.

Requirements

• Diploma / Degree in Information Technology.
• Minimum 5 years of relevant working experience in similar capacity for a medium/large organization or in outsourced IT company.
• Proficient in Microsoft Active Directory topology and in-depth working knowledge of Microsoft network environment with working experience.
• Good knowledge in firewall and router configuration.

Job Description & Requirements

• Creating and maintaining comprehensive quality management systems aligned with industry standards
• Developing and implementing quality control plans for various construction phases, including material procurement, construction processes, and final inspections.
• Overseeing inspection and testing activities to verify that materials, workmanship, and construction processes comply with project requirements and specifications.
• Managing and controlling quality-related documentation, including inspection reports, test results, and non-conformance reports.
• Assessing and approving suppliers, ensuring they meet quality standards and requirements.

Requirements:

• Min Diploma / Degree in Civil Engineering or its’ equivalent
• Experience in Steel Civil Project Management is a plus
• Able to lead and work independently

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary:

The General Manager (GM) will oversee the daily operations and overall management of the Food & Beverage (F&B) company. This includes responsibility for operational efficiency, profitability, staff management, customer satisfaction, and adherence to health and safety regulations. The GM will drive the company’s goals, vision, and mission to ensure sustainable growth and a positive customer experience.

Key Responsibilities:

1. Operational Management:Oversee all daily operations of the F&B outlets.
   Develop and implement standard operating procedures (SOPs) to enhance efficiency.
   Monitor and manage inventory levels to ensure sufficient stock without overstocking.
   Ensure compliance with all health, safety, and hygiene standards.
   
2. Financial Management:Prepare and manage budgets, forecasts, and financial reports.
   Analyze financial statements to identify areas for cost reduction and efficiency improvements.
   Ensure all financial and administrative procedures are conducted accurately and in a timely manner.
   Develop strategies to increase revenue and control costs.
   
3. Staff Management:Recruit, train, and manage staff, including setting performance standards and conducting performance evaluations.
   Foster a positive work environment and culture that encourages teamwork and professional growth.
   Address staff issues and conflicts in a timely and constructive manner.
   Develop and implement training programs to enhance staff skills and service quality.
   
4. Customer Service:Ensure a high level of customer satisfaction by monitoring service quality and responding to customer feedback.
   Implement initiatives to improve customer experience and loyalty.
   Handle customer complaints and resolve issues promptly and effectively.
   
5. Marketing and Sales:Develop and execute marketing strategies to promote the company’s brand and products.
   Analyze market trends and competitor activities to identify opportunities for growth.
   Collaborate with the marketing team to plan and implement promotional activities and events.
   
6. Menu Development:Work with chefs and kitchen staff to develop and update menus that meet customer preferences and seasonal trends.
   Ensure that menu items are cost-effective and contribute to profitability.
   
7. Compliance and Reporting:Ensure all operations comply with local, state, and federal regulations.
   Prepare and present regular reports on operational performance to senior management.
   Implement and oversee internal audits to ensure compliance with company policies.
   
8. Strategic Planning:Develop and implement long-term strategic plans to achieve business goals.
   Identify and pursue opportunities for business expansion and diversification.
   Monitor industry trends and adapt strategies to maintain competitiveness.
   

Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Proven experience as a General Manager or in a similar senior management role within the F&B industry.
• Strong financial acumen and experience with budgeting and financial management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Knowledge of health, safety, and hygiene regulations.
• Proficiency in relevant software and technology.

Working Conditions:

• The position may require working long hours, including evenings, weekends, and holidays.
• Ability to stand for long periods and handle physical tasks related to the job.

Compensation:

• Competitive salary based on experience and qualifications.
• Performance-based bonuses and incentives.
• Benefits package including health insurance, retirement plans, and other perks.

• Controlling and directing the food preparation process
• Approving and polishing dishes before they reach the customer
• Managing and working closely with other Chefs of all levels
• Creating menu items, recipes and developing dishes ensuring variety and quality
• Determining food inventory needs, stocking and ordering
• Ultimately responsible for ensuring the kitchen meets all regulations including sanitary and food safety guidelines
• Being responsible for health and safety
• Being responsible for food hygiene practices

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

• As a key member of our distinguished sales team, you will engage with clients through exclusive events and craft personalized solutions to help them achieve their financial goals. Your main responsibilities will include:
• Conducting financial analysis and profiling sessions to understand and address customer needs and objectives.
• Building and maintaining relationships with customers by providing regular updates on financial products and market trends.
• Developing and implementing monthly strategies to meet sales targets and attract new business.
• Sourcing and engaging individual prospects to expand our client base.
• Delivering efficient after-sales services to ensure client retention and satisfaction.
• Collaborating with other teams to leverage referrals and maximize business opportunities.
• Ensuring compliance with all relevant regulations and anti-money laundering procedures.

Highlights:

• Competitive Salary with Incentives
• Comprehensive Benefits Package
• No Prior Experience Required, Provide Exclusive Training and Development Programs
• Clear Career Progression Pathways

Skills and Qualifications:

• Tertiary education and relevant certifications in financial services are preferred.
• Strong communication and interpersonal skills.
• Proven ability to exceed sales targets and deliver exceptional customer service.

Apply now by submitting your latest CV.

Jaycee Lay (EA: 94C3609/ R23114633)

Student Care Centre seeks Happy Positive Centre Heads!

Come and JOIN US at our HAPPY SCHOOL!

Job Description

Roles and Responsibility

• Responsible for the daily running of a Student Care Centre, including programme planning, curriculum development and implementing health & safety procedures.

• Staff supervision and mentoring

• Active network and relationship building with the parents and stakeholders.

• Possess a passion to reach out to and empower children and a self-motivated team player with strong interpersonal and communication skills.

• Be responsible for the overall smooth operation of Centre, meet the student enrolment targets

• Report to management on student enrolment, operational expenses, manpower and training.

• Overseeing administrative tasks such as Finance, GIRO Report, Student Care Fee Assistance (SCFA).

Requirements:

• Minimum diploma and above / WSQ Student-Care Certified / Possessing Qualifications in the field of community / social services is an advantage)

• Possess excellent work ethics and integrity

• Able to communicate effectively in both English and/or Mandarin

• At least 2 years of experience working with children. Those with supervisory experience will have an advantage.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Brand Marketing Manager (Singapore)

Fixed Term Contract

We are looking for a Brand Marketing Manager to work with our leading technology client as we support the growth of their product by working closely with their brand and creative team across APAC. You will be expected to work with their marketers across JAPAC to maintain brand standards, guide brand strategy, and elevate creative marketing.

Role:

• Review creative briefs, asset development, and creative ideas from agencies.
• Provide strategic guidance on brief writing and campaign development.
• Provide brand guidance on the application of design, logo, naming, etc.
• Project manage select projects from creative development to production, including managing timelines and schedules.
• Independently assess creative and deliver feedback, and determine what requires further support from our creative team.
• Facilitate creative reviews and the development process within the client's team.
• Exercise judgment on how to manage feedback from marketers and deal with objections/rejections.
• Guide marketers across the region on brand and campaign reviews.
• Adaptable and quick to understand how to navigate the organization and how to get things done efficiently.
• Build strong professional relationships with marketers.
• Support weekly updates on project progress and participate in relevant meetings.
• Manage language localization (Japanese, Korean, Bahasa Indonesia, Simplified and Traditional Mandarin) across creative and content assets 

You:

• BA / BS degree preferred
• 10+ years of experience in brand marketing and brand management (B2B experience preferred)
• Experience with brand marketing and client management on global and regional brands with hands-on experience leading and executing campaigns.
• Ability to influence change and negotiate cross-functionally and with external parties.
• Strong program management capabilities, coupled with excellent stakeholder management and partnership capacity.
• Flexibility and ability to work under ambiguity and uncertainty.
• Able to work in a fast-paced, deadline-driven, and techy work environment.
• High energy, highly organized and go-getter attitude coupled with a flexible mindset, teamwork and dedication to the project's success.   
• Exceptional verbal and written English communications and presentations skills and - ideally - fluent in another Asian language to support the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

• 3 mins walk from Ubi MRT
• Career Progression
• Dynamic working environment
• Attractive salary package!!

This role requires a combination of sales skills, management abilities, and knowledge of the automotive industry.

Job Description:

The Car Sales Manager is responsible for managing the car sales department, ensuring profitability, and achieving sales targets. This role involves developing sales strategies, training and motivating the sales team, and maintaining customer satisfaction.

Key Responsibilities

• Train, and manage the sales team
• Set sales targets and provide ongoing coaching and support to the team
• Conduct regular performance reviews and implement improvement plans
• Customer Relationship Management
• Financial Management
• Marketing and Promotions
• Compliance and Reporting
• Other duties assigned

Job Requirements

• Proven experience in automotive sales, preferably in a management role with 3 years of experience.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze data and develop effective sales strategies.
• Strong understanding of the automotive market and customer preferences.

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to :

[email protected]

We regret that only shortlisted candidates will be notified.

Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

Roles & Responsibilities

• Manage project construction activities and progress independently
• Review and approve construction drawings, specifications, and designs to ensure that they meet project requirements and industry standards.
• Ensure that projects are delivered on time, on budget and to the prescribed standards.
• Communicates effectively with project teams, consultants and subcontractors to identify needs and evaluate alternative Project solutions.
• Attend meetings as required to ensure the compliance with the overall project standards, procedures requirements and resolved issued.
• Assist in selection of quality subcontractors, suppliers and vendors in the negotiation of their terms and conditions of engagement with the Procurement team.
• Prepare progress report and work schedule
• Regularly inspect the site progress and provide guidance to the project and construction management teams on best practices and efficiencies on scheduling and processes.
• Review and endorse subcontract documents, progress & variation works claims to customers.
• Oversee quality control and safety and health matters on sire

Requirements:

• Degree in Civil Engineering or equivalent
• At least 5 years of relevant working experience at managerial level in the Civil / Building/ Construction Industry.
• Strong communication skills, as well as the ability to visualize issues and effectively communicate with others.
• Outstanding organization, coordination and leadership skills.
• Excellence in verbal and oral communication skills.

Responsibilities

• Develop and execute business development strategies to achieve revenue growth targets
• Identify and pursue new business opportunities such as franchisee and strategic partnership through networking, research, and market analysis
• Build and maintain strong relationships with clients, partners, and stakeholders
• Working closely with the marketing, product development and operations team to develop and support the projects and presentations.
• Develop and manage sales reports to senior management

Requirements

• University Bachelor’s Degree
• 3 to 5 years’ experience in similar or related role in F&B industry.
• Excellent commercial awareness and business acumen skills.
• Excellent interpersonal and relationship management skills.
• Excellent presentation and negotiation skills.

The Business Development Manager (BDM) will be responsible for identifying new business opportunities, developing relationships with potential clients, and driving revenue growth. The BDM will work closely with the sales, marketing, and product development teams to ensure the successful execution of business strategies.

Key Responsibilities:

• Market Research and Analysis
• Client Relationship Management
• Understand client needs and develop tailored solutions to meet their requirements
• Negotiate contracts and close business deals.
• Sales and Revenue Growth
• Other duties assigned
  

Job Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field (Master’s degree preferred).
• Proven experience as a Business Development Manager or in a similar role.
• Strong understanding of market research and analysis techniques.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain relationships with clients and partners.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Proficient in Microsoft Office and CRM software.

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to:

[email protected]

We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

Responsibilities

• Responsible for product design of overseas catering project APP including offline and online ordering.
• Communicate with product development and operation business teams across borders to promote product development, optimization, and implementation.
• Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
• In-depth understanding of user needs, propose and implement improvement plans.
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
• Continuously optimize product functions and user experience through data-driven decision-making.
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction

Requirements

• Bachelor’s degree or higher, preferably in computer science, information technology, marketing or related fields.
• More than 5 years of product management experience with product management experience in overseas markets preferred.
• Possess work experience in catering APP or related industries is preferred.
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams.
• Past work experience in overseas brand catering design is an advantage.
• In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
• Familiar with product development processes and agile development methods with excellent project management capabilities.
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.

Working hours: Flexible

Working location: REMOTE (WORK FROM HOME)

JOB DESCRIPTION

• Prepare backend for clients
• Prepare hardware and make courier arrangements for clients
• Setup and train clients on both frontend and backend
• Assist clients on issues via WhatsApp, emails, phone calls and support software
• Guide clients on how to achieve their features
• Document any bugs/requests on support software
• Feedback to developers and follow through to resolutions
• User Acceptance Testing – Testing and new documenting releases

JOB REQUIREMENTS

• Minimum 'O' levels and above
• 1 year experience in similar setting and in coordinating large scale projects
• Strong command of languages
• Weekly face-to-face meetings on Monday 10am
• Work remotely and independently
• Punctual and organized
• Update Office Software Tools daily and promptly
• Be responsive to all client messages > shorter than 5 minutes for first response

EA Reg. Number: R21100629

EA License Number: 22C1278

He/she reports to the Business Unit Manager and you will be required to create partnerships with existing and potential clients as well as identify new service offering opportunities to grow the business. Specifically you will be required to:

• Develop, monitor and achieve Key Performance Indicators (KPI’s) for the Business.
• Prepare winning proposals and engage in direct sales activities to achieve lasting client relationships.
• Prepare action plans to effectively achieve sales objectives and actively market the downstream businesses capabilities to potential clients
• Utilize sales skills, in addition to technical service knowledge, to sell multiple product lines and develop cross-selling opportunities across business lines as they present themselves in key areas such as:
  • Petroleum cargoes testing
  • Inspection services

Job DescriptionOverall responsibilities

1.1. Responsible to lead two teams of production operators/sewer to meet daily production targets, schedule and quality standards

1.2. Plan workflow on the production teams to achieve production targets

1.3. Draw up duty roster for operators/technicians; allocating work and authorize overtime which is justified by capacity planning and reporting

1.4. Motivate and guide the operators and technicians, maintain discipline and manage their performance appraisals

1.5. Responsible for the safety and security management of the production floor

1.6. Initiate action to prevent the occurrence of any non-conformity relating to the product, process and quality system

1.7. Identify and record any problems relating to the product, process and quality system

1.8. Responsible to initiate the daily production scheduler meeting and attend the daily operations meeting

Job Responsibilities:

• Handle the daily maintenance of the room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfactions
• Work in conjunction with Finance to maintain and minimize levels of account receivables
• Report on a regular basis to the FOM on the performance of the Front Office against operations and human resources performance. Analyze variances and monitor the impact of initiatives and corrective actions
• Manage the training and development of the team with an eye toward maximum Host’s satisfaction, productivity and guest satisfaction
• Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with the team
• Deal with problems and complaints received from guest and act upon immediately to ensure guest satisfaction
• Co-ordinate the Front Office operations for Sections under their supervision, including Reception, Concierge, Bellman, Doorman and Operator to ensure guest service excellence and adherence to standards and procedures at all times
• Contribute and actively participate and implement any activities to upgrade and improve service concept and operations
• Operate the Department with Hotel policies as they are related to the ethical codes, standards of good business practice and local laws and regulations
• Be well versed and ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel policies. Ensure the team are aware of their duty of care as determined by legislation and that they maintain completed familiarity

Job Requirements:

• Strong interpersonal skills
• Detail-focused and guest-oriented
• Excellent leadership and problem-solving skills
• Strong verbal and written command of English

Our client is looking for candidates with experience in managed network services. You will be interacting very often with clients.

Major Responsibilities

Functional Performance:

1. Conduct Service Management Reviews: In collaboration with key Client stakeholders, establish and maintain service management reviews to ensure Client’s services and performance are aligned with the Customer’s business plans

2. Coordinate regular contract reviews, capturing any areas for possible changes/updates and/or decision logs and providing these to the Account team for subsequent amendments/agreements/revisions.

Relationship Management

1. Maintain visibility of overall Customer health, ensuring regular reviews with key stakeholders to care for any red flag issues, benchmarking on future opportunities and overall compliance of the contract.

2. Manage Customer enablement duties such as provider portal overview, training, access requests and ongoing Customer needs.

Operational / Performance Management

1. Manage Service Level assessment, reporting and conduct analysis on the trends and patterns; Provide the SLA reporting. Collaborate with service assurance, delivery, and finance for recommendations and service improvement plans, when warranted.

2. Review Key Performance Indicators (KPIs) and provide action plans, when necessary.

3. In tandem with Operations and Service Delivery and the Customer, continue to seek areas for process enhancements, streamlining and driving improved performance collectively.

4. Identify ongoing benefits, opportunities, and innovation for continual service improvement

ADHOC

1. Provide accurate, timely, and professional reports to senior management for historical analysis, account status, and forecasting purposes.

2. Provide best effort and cooperative spirit on special projects outside regular account responsibilities when/if requested.

Participate in business meetings and general inputs in day-to-day improvements.

Education Requirements:

Bachelor’s or equivalent degree

Professional Certifications:

ITIL V3/v4 certification (Preferred)

CISCO CSM (Preferred)

Skills, Knowledge, Abilities and Experience

1. 2-3 years of related service management experience

2. Strong organizational, presentation, and problem-solving skills

3. Business and Financial acumen

4. Ability to communicate with multiple levels of leadership

5. Demonstrated skills in Microsoft Office product suite, including PowerPoint, Excel & Word

6. Telecommunications knowledge/experience

(EA Licence No. 14C7000)

(EA Personnel Registration No : R1110355)

Our client is a well-established market leader in the Power/ Electrical industry. They are looking for a Digital Marketing Manager to assist their team for the next phrase of their business. They are located in East – easily accessible.

Key Responsibilities:

• Set up and manage various digital marketing platforms, including Facebook, LinkedIn, and others.
• Identify and coordinate exhibition opportunities.
• Plan and organize technical seminars.
• Manage and maintain marketing materials.
• Develop, implement, and oversee digital campaigns.
• Assist and coordinate marketing strategies from HQ and APAC region.

Requirement:

• Min Diploma in Marketing / Business
• Min 3 years of relevant digital marketing experience in B2B

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
  EA License No. 19C9682
  EA Reg. No. R22108850 (Chan Mun Mun)