We are currently seeking Project Managers from Banking industry having experience in Cash/Payments/Internet/Mobile applications projects.

Responsibilities:

• Manage projects to ensure successful delivery of key initiatives.
• Engage and collaborate with stakeholders across business and technology teams to ensure alignment on key deliverables and timelines.
• Provide regular updates to project steering committees and stakeholders, ensuring clear communication and follow-up on action items.
• Ensure project financials are accurately captured and up to date, monitoring budget utilization and expenses.

Requirements:

• Bachelor's degree in Information Technology or related discipline.
• 18+ years of experience in project management, preferably within the Banking industry.
• Solid experience in channels (internet/mobile banking) projects.
• Corporate banking experience in cash/ payment as well.
• Excellent communication, stakeholder management and good presentation skills in running PWC, PSC.
• Good to be PMP/Prince2/Scrum certificated.
• Excellent stakeholder management skills, with the ability to effectively engage and align with individuals across different teams.

JOB SUMMARY (GENERAL NATURE / OBJECTIVES OF THE JOB)

We are seeking a highly skilled and experienced M&E Manager with a strong background in consultancy and design. The ideal candidate will possess a degree in M&E Engineering and demonstrate expertise in leading the design and coordination of M&E systems for large-scale projects. This role requires excellent technical knowledge, leadership skills, and the ability to deliver sustainable and innovative solutions. You will be working closely with clients, contractors, and multidisciplinary teams to ensure seamless project delivery. Project Location : CR101 (LTA) , Waterfront Development (RWS).

KEY RESPONSIBILITIES AND ACTIVITIES

Design and Engineering: Lead the design of M&E systems, ensuring compliance with standards, perform calculations, review drawings, and utilize CAD/BIM for optimal integration. Consultancy: Advise clients on M&E system selection, conduct feasibility studies, and ensure designs are cost-effective and sustainable. Project Management: Coordinate with multidisciplinary teams, manage design modifications, and provide on-site technical support. Sustainability: Promote energy-efficient designs, integrate renewable solutions, and introduce innovative M&E technologies. Compliance: Ensure compliance with regulations, conduct risk assessments, and liaise with authorities for approvals. Documentation: Maintain thorough design documentation, prepare reports, and lead design review meetings. Team Leadership: Mentor design engineers, ensuring the team is coordinated and delivers high-quality outputs.

BEHAVIOURS NEEDED TO SUCCEED

PERSONAL COMPETENCIES

Proven ability to manage and lead a team of engineers and collaborate across multiple disciplines.

TECHNICAL COMPETENCIES

Proficiency in M&E design tools such as CAD, BIM, and other industry-standard software.

SKILLS & KNOWLEDGE

Experience with large-scale commercial, industrial, or residential projects.

FORMAL EDUCATION

BACHELOR DEGREE

MAJOR STUDY/SPECIALIST (EDUCATION)

M&E

EXPERIENCE REQUIRED

3-5 Years

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $6,000 - $8,000

· Locations: Many outlets in Singapore

Job Scope:

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high quality of preparation and service.

· To lead the team on each shift and ensure the company service standards are upheld.

· Investigate and resolve complaints concerning food quality and service.

· Ensure sufficient stocks supplies in restaurant for smooth operation.

· Perform other duties as assigned by management

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.

Service Consulting Manager, Roche Diagnostics Asia Pacific - (3 Years Contract)

The Opportunity:

Lead regional initiatives to implement field service topics and drive digital service adoption in line with the Global Support Strategy 2030. Act as a product owner for field service processes and tools, manage the APAC affiliate teams’ community of practice, and provide consulting on operational efficiency and customer satisfaction. Develop and test prototypes for strategic initiatives, collaborate with global teams, and propose a vision for strategic alignment and organizational mobilization. You will report to the APAC Service Consulting Team Manager Service & Support.

As the Service Consulting Manager, you will be responsible for:

• Create the vision for the product you will own, identify and prioritise the business needs for the product, identify the value proposition and ensure the values are being delivered
• Set up & Lead the APAC community of practices/interests
• Collaborate with global and APAC affiliates to implement global as well as regional initiatives and be accountable for the successful adoption of changes
• Proactively identify opportunities to engage with affiliates to drive the global support strategy initiatives. Provide proactive guidance and assistance to the business teams with proposals to achieve the regional goals.
• Coordinate the cross functional team to ensure effectiveness and cooperation amongst the team members. When necessary, drive and support other cross-functional teams within the agile framework and with internal stakeholders across value streams and chapters.
• Exercise customer-centric business thinking beyond the product / service by evaluating potential customers and addressing needs from commercial to operational challenges.
• Report to the Service Consulting Team Manager.

Who you are:

• Bachelor degree or equivalent in the related field. Advanced degree (Masters, MBA) in the related field is an advantage, preferably with at least 5 years of work experience in related fields.
• Proven knowledge and expertise in the area of focus and in the Asia Pacific region.
• Demonstrated system thinking, connecting the dots proactively across geographies and business areas.
• Experience or certification in Agile frameworks like scrum, SAFe can be an added advantage.

Join Our Team as a Project Manager in ACMV!

Are you an experienced Project Manager with a strong background in the ACMV field? Whether you're looking for a career switch or a change of environment, we invite you to apply and be a part of our dynamic team. Send us your resume for further review.

Responsibilities:

• Oversee all aspects of the project including contractual, budget, resources, design, procurement, construction, quality, and safety.
• Lead the project team to ensure timely implementation and execution of works, driving project completion within the set timeline.
• Estimate costs, establish budgets, and conduct ongoing project cost monitoring to ensure financial efficiency.
• Maintain close communication with clients, architects, consultants, and subcontractors to ensure project alignment and success.
• Conduct regular site safety meetings and implement safe working conditions and environmental control measures.
• Review method statements, check for drawing discrepancies, and ensure adherence to project specifications and technical clarifications.
• Supervise and mentor project team members and subcontractors, fostering accountability and ensuring timely completion of assigned tasks.
• Train and guide Project Engineers, enhancing their skills and professional growth.
• Ensure all project deliverables meet required quality standards and specifications
• Efficiently allocate resources to meet project requirements.
• Manage and document changes to the project scope, ensuring all changes are communicated and approved.
• Maintain strong relationships with clients to ensure satisfaction and address concerns promptly.
• Ensure all project activities comply with relevant regulations.
• Perform any other tasks deemed necessary for project success.

Requirements:

• Diploma or Bachelor’s Degree in a relevant field.
• Minimum of 5 years of experience in project management, with a strong preference for candidates with ACMV experience.
• Demonstrated strong leadership abilities.
• Excellent communication skills and the ability to manage resources effectively.
• Specific experience in ACMV is highly advantageous.

Why Join Us?

• Opportunity to work on innovative projects that make a real impact
• Collaborative and supportive team environment with mentorship opportunities
• Continuous learning and professional development opportunities
• Competitive compensation and benefits package
• Exciting company culture with team outings, events, and more

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Cooking of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Cooking of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Cooking of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

• Accomplishes department objectives by managing staff.
• Plans and evaluates department policies, processes, priorities, and performance goals.
• Maintains staff by recruiting, onboarding, training, assessing, and promoting employees.
• Ensures that their department is on track to meet performance goals and makes adjustments based on performance data as needed.
• Motivates direct reports by providing positive feedback and skills development.
• Accomplishes staff results by communicating job expectations and planning, monitoring, and appraising job results.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses courses of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
• Prepares reports for senior level management to help track their team’s progress.
• Ensures that staff have the resources they need to complete their work in an optimal manner.
• Acts as a liaison with senior level management and other department managers by developing productive, collaborative relationships and utilizing clear and effective communication.
• Updates sector and management expertise through professional development, participating in professional educational opportunities, reading industry-specific and management publications, and taking part in professional organizations.

lists of required skills and experience

• Performance management
• Ability to monitor and prioritize multiple deadlines and projects simultaneously
• Project management
• Coaching
• Supervision and leadership
• Quality management
• Results driven
• Client focus
• Developing budgets
• Developing standards and processes
• Teambuilding
• Providing feedback
• Sector expertise
• Organizational skills
• Written and spoken communication skills
• Presentation skills
• Financial reporting
• Interpersonal skills and problem solving
• Proficiency with office software

Job Description

• Assist the Head of ICT to ensure the efficiency and effectiveness of the organization's information technology systems and infrastructure.
• Responsible to provide technical support, monitor system performance and assist in the development and implementation of ICT policies and procedures.
• Managing remote teams and ensure that team members are working effectively and efficiently.
• Oversee the development and implementation of the organization's ERP system.
• Assist the Head of ICT to plan, implement and manage the organization's information technology systems and infrastructure.
• Provide technical support to end-users which includes troubleshooting, resolving hardware and software issues, and maintaining user accounts.
• Monitor system performance and identify and resolve problems in a timely manner.
• Assist in the development and implementation of ICT policies and procedures to ensure the security and integrity of the organization's data.
• Ensure compliance with regulatory requirements related to information technology.
• Manage the organization's ICT assets, including hardware, software, and network devices.
• Assist in the selection and procurement of new technology solutions.
• Develop and maintain relationships with vendors and service providers.
• Provide training to end-users on ICT systems and processes.
• Manage and lead remote teams, including setting goals, monitoring progress, and ensuring team members are working effectively and efficiently.
• Ensure effective communication with remote teams, including regular check-ins and video conferencing to facilitate face-to-face communication.
• Establish clear expectations and goals for remote team members and use project management tools to help track progress and ensure accountability.
• Foster teamwork among remote team members and encourage collaboration on projects.
• Provide support to remote team members, including training, equipment, software, or access to technical support.
• Recognize and reward success among remote team members to help motivate them to continue working hard and contributing to the team's success.
• Understand cultural differences among remote team members and adapt management style accordingly.
• Trust and empower remote team members to make decisions and work independently while providing feedback and guidance as needed.
• Manage the development and implementation of the organization's ERP system, including overseeing the project team, developing project plans, and ensuring successful implementation on time, within budget, and to required quality standards.
• Work closely with stakeholders to identify business requirements and ensure that the ERP system meets their needs.
• Ensure that ICT projects, including the ERP implementation, are completed on time, within budget, and to the required quality standards.

Job Requirements

• Bachelor's degree in Computer Science, Information Technology or related field
• Strong knowledge of ICT systems, including hardware, software, and network devices
• Knowledge of industry best practices in ICT management, security, and compliance
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills, including experience managing remote teams
• Project management experience, including experience with ERP development and implementation
• Ability to work independently and as part of a team

Working Conditions

• Full-time position, typically Monday to Friday with occasional after-hours work required
• Work will be primarily in an office environment, but may also require some travel to other locations
• May be required to lift or move equipment weighing up to 50 pounds.

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

• Oversee and manage the Mechanical, Electrical, and Plumbing (MEP) systems across project phases, ensuring alignment with project goals and timelines.
• Coordinate multidisciplinary teams to integrate the MEP system effectively with other project requirements.
• Ensure compliance with Green Mark criteria, implementing sustainable practices within MEP systems to achieve energy efficiency and environmental standards.
• Interpret and work with Building Information Modeling (BIM) using Revit, ensuring that designs and documentation align with project specifications.
• Report regularly to the Senior Project Director (SPD) on MEP system progress, challenges, and resolutions.
• Utilize expertise in hybrid cooling systems to enhance project sustainability and performance.

Job Requirements

• Minimum of 10 years of experience in overseeing MEP systems in large-scale projects.
• Proven ability to coordinate and collaborate across disciplines to support MEP system integration.
• Knowledgeable in hybrid cooling systems and their application in building projects.
• Familiar with Green Mark certification requirements specific to MEP systems.
• Proficient in reading and understanding BIM models, especially within Revit.
• Excellent problem-solving skills, with a detail-oriented approach to managing MEP aspects of the project.

Transport Manager / Logistics Manager

• Location: Penjuru lane
• Salary: S$ 5,500 - 6,500
• Working days: Monday - Friday
• Working hours: 8:30am – 5.30pm

Responsibilities

Transport Team, Drivers, and Supply Team Management & Development

• Lead and manage the transport team, drivers, and supply team, promoting a positive work environment and high performance.
• Develop a staff performance matrix to set performance expectations and goals and conduct regular reviews, provide training to improve skills and ensure adherence to operating procedure, safety, and operational standards.
• Conduct regular department meeting with Transport planner, Drivers, and Supply team to understand challenges face and resolve them
• Recruit and onboard new team members as needed to support operational need

Fleet and Route Management:

• Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs and maintain fuel consumption and CO2 emissions record
• Monitor fleet utilization and recommend adjustments to maximize efficiency.
• Analyse routes and delivery patterns to identify issue and opportunities for planning improvement.
• To oversee the local and cross border deployment.

Safety & Compliance:

• Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver and supply assistant hours, working with relevant team to align process.
• Develop and implement safety protocols to reduce accidents and ensure driver and supply team well-being.
• Conduct regular safety audits and site visit to develop training plan and inspections provide training on best practices, and address any non-compliance issues.
• Manage and handle operational incident and reporting process to provide preventive action and implementing the action proposed.

Budgeting & Cost Management:

• Manage the transportation budget, focusing on cost control and efficient use of resources.
• Track and report on transportation expenses, including fuel, maintenance, and labour costs.
• Identify and implement cost-saving initiatives without compromising service quality.

Customer Service & Collaboration:

• Collaborate with the customer service team to address any delivery issues and ensure transport team met customer requirements, ensuring customer satisfaction.
• Working closely with customer service manager on escalated customer inquiries regarding transportation and delivery.
• Work closely with other departments to coordinate delivery schedules and resolve any logistical challenges.

Performance Monitoring & Reporting

• Establish KPIs on the all above for transport operations, including delivery times, on-time performance, fuel efficiency and staffs performance.
• Monitor and analyse performance metrics, preparing regular reports to top management on the progress, performance with mitigation and improvement plan
• Use data to identify areas for improvement and implement changes to drive better results.

Job Requirements

• 5+ years of experience in transportation operations, logistics, or a similar role, with proven experience managing a team.
• Strong understanding of fleet management, route optimization, and safety regulations.
• Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking) and Microsoft Office Suite.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• General nursing duties - dispensing medications, basic blood taking skills, injection
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Manage the clinic and supervise junior employees.
• Pre and post operation support for patients.
• Inventory management / drug orders
• Other duties assigned by the doctor as required.
• 5.5 days work week.

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

• Assist in achieving optimal business performance of the restaurant
• Assist in analysing and planning restaurant sales levels and profitability
• Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales
• Assist in creating and executing plans for department sales, profit and staff development
• Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take
• Assist in planning and coordinating menus
• Assist in managing filing system and read company emails
• Assist in handling disciplinary issues, conducting Annual review and confirmation of staff
• Provide effective leadership to the food and beverage team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operation of the restaurant during scheduled shifts
• Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers
• Ensure that all employees adhere to the company's uniform standards
• Meet and greet customers and organise table reservations
• Advise customers on menu and beverage choice
• Conduct orientation and training & coach new trainees
• Plan staff duty roster and cleaning duties
• Update GRN and perform e-Procurement
• Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control
• Perform banking duties
• Collect e-feedback from customers using IPad
• Upsell desserts to customers
• Upsell promotion and PGR membership
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements

• Minimum 3 years of relevant experience with 2 years in a managerial role
• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Candidate must have basic PC-literacy
• Strict sense of hygiene and safety standards
• Candidate must have strong command of both Mandarin & English in order to communicate and introduce menu-items to customers
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Candidate must be a strong leader & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Exceptional communication skills and the leadership capability to create a winning team

this is a full time outdoor job, willing to work late hours.

1. able to use/read CAD drawings, and knowledge of basic computer knowledge.

2. able to supervise a team of workers & work as a team.

3. able to motivate workers.

4. knowledge in structural engineeering & have degree in Civil Engineering

5. not afraid of heights & working in the sun.

6. keen eye to learn work at hand, and new systems.

7. must have Driver's License

As part of the GM International Branches Team, your role is to work closely with the Leadership Team, and other teams to support key strategic and operational priorities for Asia.

Key Accountabilities

• Support the Asia Executive in delivering the C&IB strategy into Asia.
• Align the Leadership Team and elevate the focus on key client, business and financial objectives
• Own and deliver key C&IB initiatives which are focused on Asia.
• Develop and execute a high-quality cadence/agenda for the Leadership Team, Offsites, Executive Visits, and ensure follow-through on key actions
• Proactively manage risk; meet all policy and compliance requirements and oversight progress of key customer, audit issue resolution and business issues
• Input to and delivery of content for senior audiences including Group, CEO, Board and Leadership Team papers as required
• Engage and actively work with senior executives and business partners across C&IB and NAB to report and update on business initiatives and/or issues

Essential Capabilities

• Deep understanding of C&IB International Branches and the Australian C&IB markets, product types and client segments
• Excellent influencing, engagement and communication skills; ability to work comfortably with senior leaders, form a balanced point of view and bring differing opinions to alignment
• Ability to build trusted relationships across the business at all levels
• Analytical, with strong problem-solving skills and a willingness to get into the detail and drive execution/results
• Excellent listening skills, able to absorb and synthesise a wide range of opinions/information and draw out the critical issues
• Project management skills and experience. Exposure to Group wide strategic development desirable.
• Effective interpersonal skills to provide advice directly to managers in the business on a range of topics or activities, including approaches for communication or implementing initiatives.

Other Capabilities

• Resilience and the ability to operate under pressure, with excellent stakeholder and time management skills
• Strong growth mindset, intellectual curiosity with a willingness to learn and adapt.
• High standards with strong attention to detail
• +10 years of professional experience in banking, with a strong emphasis on C&IB

Qualification Requirements

• Tertiary qualified with degree in Business, Finance or related disciplines.

Our client is a Leading player in the Education sector Reporting to the Regional HRD SEA Head Count in SEA is over 1,000 employees This is an Individual contributor role. It might lead to a Leadership role in the future

Job Purpose

The Regional HR Operations Manager - SEA, is responsible for supporting all people-related matters and day-to-day implementation of HR initiatives and policies at an operational level in order to achieve high performance and high engagement organization.

The role will be working closely with the Region HRD SEA and the HR teams in both Country and Global office, to develop and deliver work programs and initiatives aiming to provide our people with the best employment experience.

• Manage full spectrum of HRIS & C&B operations, policy & compliance and lead HR projects and new initiatives across 7 SEA markets.
• Provide hands-on advice and be the HR-solution provider to business leaders and managers in country and regional levels, on the full range of employment related matters, e.g. performance management, compensation & benefits, people data and reporting, employee relations, and policy & compliance, etc.
• Lead and facilitate the Annual Performance Remuneration review process by collaborating closely with the business and PX leaders at country, regional and global levels.
• Manage and maintain employee-related data including onboarding, compensation, benefits, and performance management in the HRIS, SuccessFactors.
• Implement and update people policies to ensure regulatory compliance and provide guidance on local employment legislations across the region.
• Collaborate with the Country and Global HR teams to implement new projects and initiatives to improve and enhance employee experiences working

Key Responsibility

Compensation & Benefits

Lead and facilitate the annual performance remuneration and bonus review process by working closely with multiple stakeholders including Regional HR Director, Country HR, Regional and Country Leadership teams and Global HQ through effective collaboration

Oversee Singapore’s payroll data preparation and coordinate with the Finance department to ensure pay is made to the employees correctly and on time

Manage the administration and monitoring of benefits programs such as provident fund, life, medical, dental insurance, pension plans, and leave entitlements, etc.

Ensure HR and C&B documents and processes that are accessible by employees are updated and correct, e.g. employee handbook, insurance handbook and any other benefits related claim or application processes etc.

Collaborate with Finance department in checking information and liaising with relevant authorities for Social Security and tax purposes

Support the Regional HR Director and provide advice to management and business leaders on compensation and benefits and boarder HR issues where required.

People Systems, Data Integrity and Reporting

Accountable for accuracy and up-to-date data of people information in SuccessFactors (SF) for SG office and other SEA countries.

Perform quarterly checks and validate data entries, for consistent monitoring and updates.

Collaborate with the RPXD and SF team in designing, testing and implementing new modules in SF

Effectively identify opportunities to digitise people process administration to increase effectiveness and enhance employment experience

Leverage reporting and data analytics to derive insights. Provide actionable recommendations to business leaders based on data analysis for informed decision making.

Policy and Compliance

Oversee the administration of Visa and work permit related matters such as application, renewal, cancellation, appealing and updating to relevant governmental agencies.

Ensure all policy and procedures, HR Manual and employee handbook are up to date

Provide guidance on local employment legislation as and when requested by the CLT and employee.

Provide compliance updates and reporting to HQ on a regular basis via the global compliance portal.

Employee Relations

Manage employee complaints and grievance procedures and facilitate counselling in conjunction with other stakeholders.

Proactively prevent/deal with disputes through mediation.

Promote the relationship between the organisation employment/ governmental bodies to ensure compliance and fair employment practices.

People Experience Operations and Administration

Collaborate and support the Regional HR team in people work programs and activities.

Provide operations support to the Region HR team as required, e.g., onboarding new joiners, and updating people system etc.

Lead and create presentation packs for people work programs, engagement activities, regional and global meetings.

Collaborate with the Admin team to support the region team with any health & safety related activities to maintain a safe work environment.

Lead and participate in ad-hoc projects as appropriately assigned by the HR Team.

Key Requirements

5+ years of HR experiences, especially in C&B, HRIS and employee relations. Experience in HR advisory or business partnering role a plus. Industry experience from Education/ Consulting would be an added advantage.

Prior work experience in fast-paced MNC environment with country & SEA regional offices set up and matrix reporting line.

Proactive personality with positive influence on our people. Highly organised, meticulous, able to prioritise and multitask with minimal supervision.

Excellent interpersonal and communication skills with ability to interact effectively with a range of stakeholders across all levels within organisation.

High energy, confident, can-do attitude, committed and dedicated. Handson and independent.

Proficient in Microsoft Office, especially Word, Excel and PowerPoint. Additional skills in Canva, video editing and social media a plus.

Bachelor’s degree or higher in HR Management, Business Studies/Administration/Management or related field

Fluency in writing and speaking other Southest Asian language will be a plus

Experience using SuccessFactors including Recruitment and Onboarding and Performance Management modules.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1110670 Sunil John Dutta

What you need to know about the role:
This role requires an outcome-focused, self-driven individual who can navigate and influence in a hyper-matrixed organization and has the gravitas to manage C-level stakeholders across a broad spectrum of external partners. Possess an entrepreneurial mindset - continually mining opportunities and leading initiatives end-to-end with minimal supervision.

Meet our team:
At PayPal, the GtM team operates at the crucial intersection of Product, Marketing, Sales, Customer Support, Government Relations, Legal and Market Compliance. Drive mitigation impact as part of the product team including global product managers, legal, compliance and business teams. Responsible for developing frameworks built for existing or new product capabilities including playbooks.

Your way to Impact:

Success in this role will require both technical and commercial acumen, strong multitasking and prioritization ability, and a knack for seamlessly shifting between detail-oriented, technical tasks and strategic thought leadership. Familiarity with PayPal’s business models, functional domains and core processes is a strong plus.

In your day-to-day role you will:

• Combine a deep understanding of our evolving global platform offerings, market trends, with internal and external learnings, to inform and support ongoing product go to market initiatives and continuously improve the impact of our value story and commercialization success.
• Partner cross-functionally to evolve PayPal’s value proposition and messaging framework for merchants & consumers, setting the standard for storytelling and driving relevance and differentiation in market.
• Initiate and support market research to understand the evolving needs of consumers and merchants and share those insights and implications with key stakeholders across the organization.
• Support policy teams in translating regulatory requirements into product changes and work with cross-functional teams to identify a compliant solution that provides great user experience as and when needed.
• Lead & build a customer centric and commercially viable Product Go-to-Market and growth strategies.
• Track performance & make GTM / Product changes whenever necessary

What do you need to bring:

• 8+ years of relevant professional payments experience across product, policy, digital wallets and FinTechs
• Deep understanding of policy landscape and ability translate that into product solution
• Experience in managing external & internal partners both at a functional and executive level; strong relationship-management
• Storytelling and messaging development
• Track record of working independently and effectively in a cross-functional, hyper-matrixed environment
• Highly entrepreneurial, self-driven and independent
• Has a curious mindset and a natural inclination for creative problem solving
• Excellent communication skills and the ability to influence across functions and levels
• Analytical and methodical – able to manage multiple, high-priority work streams with the agility, and the ability to continually reprioritize in line with dynamic business strategies

•Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Communicating with customers via telephone, WhatsApp, email face-to-face and social media

• Keeping records of discussions or correspondence with customer

• Handling customer’s feedbacks

• Improving customer service procedures, policies and standards

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Prior experience as cabin crew will be an added advantage

• Able to converse in Mandarin and English to communicate in Chinese speaking customers

• Must be able to work on retail hours

As the Supply Chain Manager, your primary responsibility is to oversees the supply chain process, ensuring efficient and effective planning, distribution and returns of products. You will work closely with the procurement and commercial team to drive supply and demand management to optimize inventory turnover. You will also manage the end-to-end logistics and warehousing to ensure operational excellence with continuous optimization of cost.

DUTIES & RESPONSIBILITIES

Supply & Demand:

•Establish and drive demand management process with cross-functional teams to continuously improving forecast accuracy and to optimize inventory turnover

•Lead and drive healthy inventory with commercial and retail teams to boost sales and reduce stock obsolescence

•Manage end-to-end demand and supply planning activities to reduce lead time, variability and disruption in the end-to-end Supply Chain

•Collaborate with commercial, retail and finance leader to understand business needs and requirement to support business growth

•Oversee sales support team to improve operational process for non-retail sales and to ensure on-time delivery

•Support new countries (e.g. Indonesia) on stocks import from Singapore and liaise on documentation, shipping timeline, vendor communication

•Lead initiatives to achieve optimal inventory turnover in order reduce working capital requirements and external warehousing costs

Logistics & Warehouse:

•Plan, direct, and control all inbound to outbound logistic operations, from receiving, picking, transportation, and warehouse to distribution

•Liaise with logistics service provide/forwarders and vendor/suppliers on delivery dates and delivery mode

•Manage and measure import/export logistics and operation flow to drive continuous improvement for cost/quality and to achieve supply agility and stability

•Ensure smooth operation of import & export, ensure the compliance of importing/exporting regulations in different market

•Oversee Warehouse Manager in warehouse management (operations, storage & capacity) to support retail, e-commerce wholesale, corporate and export sales

•Ensure stock/inventory accuracy including enforcing cycle count/stock check and investigation on stock discrepancy

•Set up standards and processes to ensure products are stored, handled, and distributed to customers and retail outlets, ensuring on-time delivery

•Establish KPIs to effectively manage and measure the performance of logistics and warehouse operation and to ensure operational excellence with continuous cost optimization

Inventory Management & Audit:

•Oversee Inventory Team on accurate inventory processing including timely month-end closing and manage inventory costing including landed cost input

•Develop and execute inventory policies to ensure stock availability, optimize inventory turnover and minimize inventory obsolete

•Manage and improve defective/product claims processing to reduce lead time and manage customer expectations

•Lead stock audit (for warehouse & outlets) and processes to ensure stock integrity including investigation on stocks discrepancy

•Prepare inventory processing reports to monitor performance and detect irregularities Budget Management & Performance Monitoring:

•Take ownership of the P&L and budget for all non-retail sales initiatives

•Establish key performance indicators (KPIs) and regularly monitor business development activities against budget and forecast

•Prepare and present comprehensive reports on business development initiatives, successes, and challenges

Team Leadership & Stakeholder Management:

•Manage and coach team managers and members in day-to-day task and execution and building a talent pipeline for regional growth

•Work closely with other Head of Departments, promoting creativity and collaboration. Coordinate with other departments to ensure alignment with overall company goals

Operation Systems & Processes:

•Manage end-to-end supply chain workflows and monitor adherence to SOPs

•Lead and implement new SOPs and systems to elevate work processes and efficiency

•Conduct process performance monitoring, reporting, analysis and work closely with related departments to ensure efficiency

REQUIREMENT:

•Degree holder, preferred graduated in supply chain management or related disciplines

•At least 10 years of relevant experience, preferably from FMCG environment, with 3 years or above in managerial capacity preferred

•Familiar with WMS, X-Enterprise and experienced with Oracle Enterprise systems

•Good command of both written and spoken English

•Good business acumen to optimize supply chain value-chain to deliver business goals

•Process orientated and passionate to problem solving and dare to challenge the norm to drive positive changes

Responsibilities:

1. Oversee daily operations, ensuring high-quality client service and operational efficiency across all regions, including overseas markets (e.g., Malaysia, Philippines, Algeria etc).
2. Implement processes to improve productivity, monitor performance, and recommend continuous improvements.
3. Develop strategies for market expansion, identify new business opportunities, and cultivate strong relationships with clients, stakeholders, and partners.
4. Assist with budgeting, financial forecasting, resource allocation, and support cost control initiatives to maintain profitability.
5. Lead, motivate, and manage cross-functional teams to achieve company goals while fostering a positive, collaborative work culture.
6. Contribute to strategic decision-making and risk management, and ensure compliance with industry regulations and internal controls.
7. Serve as a liaison between leadership and stakeholders, ensuring effective communication, alignment, and consistent messaging across all channels.
8. Prepare detailed reports, presentations, and other documents to track progress and ensure alignment with company objectives and operational effectiveness.

Requirements:

1. Bachelor's degree in business, management, or a related field (Master degree is preferred).
2. 8-10 years of senior management or leadership experience in consultancy or a related industry.
3. Proven expertise in team management, business development, financial management, and strategic decision-making.
4. Strong problem-solving skills, with a focus on driving results and meeting company objectives.
5. Excellent financial management skills, including budgeting, forecasting, and resource allocation.
6. Outstanding communication and interpersonal skills, with a strong ability to foster collaboration and maintain a positive work culture.
7. High integrity, professionalism, and sound judgment for making strategic decisions in dynamic, multi-market environments.
8. Proficiency in MS Office and familiarity with industry trends; willingness to travel internationally as required.

Job Objectives

The Relationship Manager is responsible for active client management strategies and acquisition through networking, marketing activities and ongoing dialogue with a few key selected clients. He/ she is focused on building strategic relationships with these select clients.

He/ She provides product advisory on bespoke products that meet clients' needs. He/ she is the main point-of-contact for all client relationship matters. He/ she also conducts analysis and monitors his/ her clients to proactively manage any potential risks or issues.

The Relationship Manager possesses decorum in all his interactions with internal and external stakeholders. He/ she is a team player and takes responsibility for his/ her actions and can be held accountable to meet timelines. He/ she is able to network and build connections to drive new business opportunities. He/ she possesses poise and maturity in handling difficult client situations.

He/ she is driven and motivated to provide the best service possible to his/ her clients. He/ she is resourceful and results-oriented. He/ she understands the intricacies of working with global clients and is able to adjust communications and strategies to meet client expectations.

Job Responsibilities

i. Pre-Investment

• Create and establish interpersonal relationships with existing and potential investors

• Build on a strong referral network (Wealth Club)

ii. Investment

• Build up knowledge and expertise on market overview (real estate and finance), other industry practices and products; ZACD investment products

• Advise and promote our investment products/opportunities (Fund raising/AUM – Asset Under Management)

• Comply with the current regulatory standards

iii. Post-Investment

• Become trusted advisor to clients and strengthening their loyalty

• Regular updates to clients on their investments with ZACD and gather feedback

• Assist operations (Middle office) in client documentation

• Developing new business and partnership with clients

iv. Others

• Acquire new clients for ZACD Group

• Market and sell the full suite of products and services especially the funds to the high net worth clients of accredited investors

• High net worth with the focus on family business would be an advantage

• Develop and maintain client relationships by establish long term partnerships

• Be able to identify business opportunities

• Achieve collaborate and promote cooperation with other business areas e.g. SLP; to maximize business opportunities

• Achieve sustainable and consistent financial performance aligned to agreed KPIs

• Identify and capture cross-selling opportunities

• Proactively generate and develop prospects

• Identify any product, service, operational, or client coverage gaps, and take the lead in ensuring resolution

• Ensure all regulatory and legal requirements and standards are met

• Be compliant with internal policies processes, guidelines and best practices standards according to legal and compliance requirements and sales efficiency industry standards

• Fulfil required team responsibilities – Sales reporting, expenses, conference calls, and meetings

Job Requirements

• Minimum Diploma in Banking/ Financial services

• 2-5 years of experience in managing high net worth clients will be an added advantage

• Strong judgment and big-picture thinking on top of industry or functional expertise

• Possess a successful track record of developing, managing, and growing strong relationships with executive decision makers and influencers

• Takes charge of his/her personal development

• Demonstrates effectiveness in self-management