Total 1,820 Director/C-Level job vacancies in Singapore- Marina View

Job Summary

Reporting to Managing Director, Consultancy & Advisory, the new member of the team will contribute to the delivery of quality service to our clients and business partners by providing professional advisory service in the areas of insurance and liquidity planning. The incumbent needs to generate profitable client referrals to Lioner by engaging and servicing our partners and clients.

Responsibilities

• Maintain consistent engagement of bankers in developing robust and sustainable referral relationships
• Build up ongoing development of new banker relationships to ensure a balanced referral source portfolio
• Provide professional and quality advice to clients on their liquidity planning and insurance needs
• Achieve annual target of net revenue or an amount agreed upon during the annual review
• Fulfill full compliance to Lioner’s internal compliance policies and procedures as well as MAS regulatory requirements
• Submit new business documents timely and accurately
• Provide quality ongoing service to existing policyholders by conducting annual policy reviews in a timely manner
• Support other team members in client meetings, medicals and presentations

Requirements

• Bachelor’s degree or above from Finance or related discipline
• Valid MAS licence required. Candidates who are not currently licensed will need to obtain a MAS licence upon commencement of employment
• Preference for candidates with experience in the Malaysia market
• Minimum 5-8 years’ working experience in sales and/or relationship management experience preferably in the insurance or banking industry
• Proactive, self-motivated, self-disciplined with integrity and commitment to serving the clients’ need
• Strong relationship development/management, communication and presentation skills
• Demonstrated ability to multi-task and work under extreme deadlines
• Proficiency in English and Mandarin. Proficiency in Cantonese a plus

COMPANY BACKGROUND

Haier is the number one brand of Major Appliances in the world with 16.3 percent of global market share. Headquartered in Qingdao, Haier has over 80,000 employees across 30 countries in the world.

Haier Singapore is the International HQ of Haier Group and is the main platform to provide procurement, trading, R&D and big data supports to over 80 countries in Asia, Europe, Africa and North America markets.

As the continuous demands from global businesses, we are looking for passionate and creative Audit Professional to join our Internal Audit team.

KEY RESPONSIBILITIES

Responsible for risk management, internal controls, internal audit and investigation services for overseas entities of Haier Home Appliance group and supervising overseas audit team. Detailed job scopes include but not limited to:

• Directly supervision and coaching and development of Singapore team (up to 3 team members); Dot-line supervision of audit team in each country which also report to in-country management.
• Responsible for the planning, execution and supervision of all overseas risk management, internal control, internal audits and investigation engagements;
• Together with China Headquarter team, establishment of effective global risk management and internal controls system for overseas entities and development and continuous improvement of global audit / investigation methodology.
• Be trusted business partner, keep on-going communication with key stakeholders and establish professional relationship
• Day to day management of the department, including but not limited to strategic development, resource management, audit/work procedures, technical expertise as well as other tasks as assigned.

KEY REQUIREMENTS

The ideal candidates we are looking for should possess:

• Extensive experience in leading teams on external or internal audit projects, strong forensic investigation experience is a big plus
• Strong leadership capabilities
• 15+ years of experience with a mixture of big 4 and in-house IA/investigation role
• Experience in manufacturing industry with sound knowledge in manufacturing, order to cash and procurement to pay processes and related internal controls will be considered favourably
• Candidates with ACCA, CPA or CIA accreditations will be considered favourably.
• Excellent English abilities as well as ability to speak/ read/ write business Chinese
• Willingness to travel internationally (50% travel)

Roles

This role requires a combination of:

• on court coaching,
• coach and program development,
• curriculum development,
• management of coaches and players
• event and sponsorship management.

This person will increase the quality and base of professional coaching and program offerings from our MBP SPORTS cbd location and set a sustainable model for development of Racket Sports (in Particular Padel) in the Singapore and S E Asian region.

Responsibilities

On Court Coaching:

1. Deliver customised Padel Programs to players of all skill levels exclusively from our Padel Site at Marina Square.
2. Assist other coaches deliver customised coaching programs to players of all skill levels
3. Oversee all player development and coaching of Padel at MBP SPORTS existing and upcoming racket sports sites.
4. Create and participate in Pro Am Corporate events for racket sports

Coach and Program Development:

1. Develop, deliver and train others to deliver quality padel related ratings, ladders and site tournaments
2. Conduct coaching clinics, and workshops for trainees, coaches, teachers and players
3. Develop and deliver quality pathways linking MBP SPORTS Coaching Methodology, International best Practices and SMART educational model to coaches and teachers of all levels.

• Curriculum Development:

1. Assist CEO to refine and deliver MBP SPORTS Coaching Methodology and certifications to existing and trainee "teacher - coaches" from novice to elite.
2. Oversee Player ratings and pathway development of Racket sports (in particular the sport of padel) to all MBP SPORTS sites
3. Refine and Deliver all facets of the MBP SPORTS Coaching Methodology and adapt existing Tennis Pathways to meet and exceed International standards.

Management of Coaches and Players:

1. Manage all scheduling of Coaching to match teacher-coaches to clients
2. oversee all pathway development for players from novice to elite -particularly transitioning players between Tennis, Pickleball and Padel.

Event and Sponsorship Management:

1. Assist in planning all Racket sport site events for MBP SPORTS sites
2. Assist in sourcing, negotiating and overseeing managemenet of all racket sports Sponsorships.

The Director of People & Culture will lead the development and implementation of human resources strategies and initiatives aligned with the overall business strategy. This role will oversee all aspects of human resources practices and processes, fostering a positive and productive work environment, and ensuring the organisation’s culture reflects its values and mission. The Director of People & Culture will be a key strategic partner to the executive team, driving organizational effectiveness and employee engagement.

 Our stage is the world. Our time is now. We are an equal opportunity employer.

How your day looks:

Strategic HR Leadership:

• Develop and execute HR strategies that support business objectives.
• Partner with the executive team to align HR initiatives with organizational goals.
• Lead workforce planning and talent management to meet future business needs.

Culture and Employee Engagement:

• Foster a positive, inclusive, and high-performance work culture.
• Develop and implement employee engagement programs to boost morale and productivity.
• Conduct regular surveys and feedback sessions to assess and enhance employee satisfaction.

Talent Acquisition and Retention:

• Oversee the recruitment and selection process to attract top talent.
• Develop retention strategies to reduce turnover and retain key employees.
• Implement effective onboarding programs to ensure new hires are integrated successfully.

Talent Acquisition and Retention:

• Oversee the recruitment and selection process to attract top talent.
• Develop retention strategies to reduce turnover and retain key employees.
• Implement effective onboarding programs to ensure new hires are integrated successfully.

Performance Management:

• Design and implement performance appraisal systems.
• Facilitate continuous feedback and development discussions.
• Develop succession planning processes to ensure leadership continuity.

Learning and Development:

• Identify and address training and development needs.
• Create and manage employee development programs.
• Promote a culture of continuous learning and growth.

Compensation and Benefits:

• Oversee the development and administration of compensation and benefits programs.
• Ensure competitive and fair pay practices.
• Conduct regular reviews of compensation structures and benefits offerings.

Employee Relations and Compliance:

• Ensure compliance with labor laws and regulations.
• Develop and maintain HR policies and procedures.
• Manage employee relations issues and provide conflict resolution.

Diversity, Equity, and Inclusion (DEI):

• Lead DEI initiatives to create a diverse and inclusive workplace.
• Develop strategies to promote equity and inclusion across the organization.
• Monitor progress and effectiveness of DEI programs.

HR Analytics and Reporting:

• Use HR metrics and analytics to inform decision-making.
• Prepare regular reports on HR metrics and trends for the executive team.
• Continuously improve HR processes through data-driven insights.

• Work location: Buona Vista (Hybrid work arrangement)
• Salary up to $192,000 per annum

Our client in the Healthcare industry is looking for an Assistant Director/Senior Assistant Director (Direct report to a Director) to assist in overseeing annual renewals, managing claims, conducting analytics, preparing financial and regulatory reports, handling administration, facilitating training, and reviewing new insurance programs.

Key Responsibilities:

• Conduct annual insurance and reinsurance program renewals promptly.
• Collaborate with Institutions and brokers to gather underwriting information for renewals.
• Review and assess new insurance programs for the organization as required.
• Perform actuarial and analytical studies on historical claims data, leveraging actuarial consultants as necessary.
• Plan and organize training sessions for Institutions.
• Identify and collaborate with training providers, managing content curation, billing, and administration.
• Manage the submission for financial/regulatory reporting and administration.
• Prepare and facilitate AGM and Board meetings.
• Conduct procurement tenders in line with procurement policy.

Requirements:

• Bachelor Degree with at least 8 years of relevant experience in general insurance.
• Prior experience in Healthcare Enterprise Risk Management (ERM) is highly advantageous.
• Strong proficiency in financial analysis and modelling.
• Excellent written communication skills, capable of simplifying complex concepts.
• Advanced skills in Excel.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Job Responsibilities

Strategic

• Promote and oversee the implementation of business unit strategy, making strategic investments in leading digital finance players and ensuring post-investment synergy creations within MUFG’s ecosystem.
• Lead the strategic planning and implementation of Global Commercial Banking (‘‘GCB’’) business with a focus on collaborations with our subsidiaries and affiliate commercial banks (‘‘Partner Banks’’), facilitating corporate banking transactions between MUFG and Partner Banks, particularly Bank Danamon in Indonesia, VietinBank in Vietnam and Security Bank in the Philippines.
• Create and adjust frameworks to maximize synergy between MUFG and Partner Banks, as well as among Partner Banks.
• Lead and manage various initiatives related to exploring investment opportunities in digital financial players, executing deals and enhancing post-investment synergies.
• Establish innovative business collaborations between investees and Partner Banks within MUFG’s ecosystem.

Financials

• Achieve financial targets for the GCB business unit.

Customer

• Maintain strong relationship with Partner Banks and existing fintech investees to support their growth and resolve issues, gathering feedback to enhance collaboration.
• Collaborate with other business units, potential investees and partners to achieve GCB business unit goals, utilizing strong stakeholder skills.

People

• Develop junior talents by acting as a role model, providing support, coaching and guidance on complex issues.
• Work with GCB colleagues in Tokyo to address key challenges efficiently and effectively.

Other/Control

• Ensure compliance with relevant regulations and maintain knowledge of industry trends, products, relevant laws and regulations.

Job Requirements

• Degree qualified. MBA preferable.
• At least 15 years of experience in corporate or investment banking with strategic planning and corporate development experience.
• Proven leadership skills in managing diverse teams to achieve strategic goals.
• Strong communication skills to influence and convey ideas effectively.
• Experience in coaching, mentoring and leadership.
• Expertise in business strategy development and framework creation
• Background in investment and/or corporate banking, including M&A origination, valuation, financial analysis and documentations.
• Excellent experience in developing strategic partnerships with external parties.
• Strong analytical ability and logical thinking.
• Proficiency in both written and spoken Japanese (minimum JLPT1 certification) to communicate effectively with Japanese stakeholders and senior management in Tokyo Head Office.
• Knowledge of regulatory requirements from the Japanese Financial Services Agency (JFSA) would be advantageous.

WPP@Unilever is an agile model to meet Unilever’s evolving marketing needs and the challenges of technological change. With specialist expertise across creative, media and research from various WPP agencies coming together under one roof, it’s a first of a kind integrated model to drive creative innovation and enhance response to the pace of change in consumer markets for some of the most iconic global and regional Unilever brands.

Responsibilities And Requirements:

• To be seen as a strategic partner by your clients

This role requires you to build a close, constructive, proactive, and open dialogue with your senior clients. You must win their trust but not be afraid to challenge their thinking when required.

• To drive ground-breaking consumer insight for the brand rooted in local consumers and culture.

We need to really get under the skin of our consumers, understanding the attitudes, needs, worries, and desires that underpin their relationship with their category's. To do this, you will need to understand and absorb existing research data (both quantitative and qualitative) and be able to uncover fresh insights. You will push to find new ways to get closer to consumers, whether that’s through suggesting new research opportunities or planning and running innovative consumer workshops.

• To nurture outstanding creative work

You should be seen as a champion of creativity, working closely with the Creative Directors to deliver inspiring briefings and working closely with creative teams to nurture original creative ideas.

• To create compelling narratives and presentations

You will need to create logical and compelling presentations (e.g., building on consumer insights to define new positioning territories; using historical audits and competitor learnings to help evolve our tone of voice and positioning; creating persuasive narratives to frame the presentation of creative ideas etc.).

• To help navigate creative work through complex processes.

You will need to develop thorough understanding of our clients’ ways of working.

• To drive innovative media and channel thinking

This role requires expertise and experience across integrated traditional advertising. You should always be looking for ways to expand remit, working with internal and external partners to explore different media approaches across TVC, digital, social, PR, commerce, experience, and technology.

• To bring global brand expertise

You should have global brand experience and always be pushing to enhance the perceived value of products through design and aesthetics. You will bring knowledge and understanding of how other brands operate and challenge the team to always aspire to higher standards.

• To bring external cultural inspiration

You should be interested in wider cultural issues and be fully plugged into contemporary culture, always inspiring your clients and team with viewpoints from the wider world and spotting any opportunities for proactive work. This is a global role, you need to able to reach outside of your own culture and background, working with local teams around the world to bring insight and inspiration.

• To drive a culture of effectiveness and fame

You will look for opportunities to write effectiveness papers, fame and drive a culture of effective measurement across the team.

• To fully contribute as a member of the wider Unilever strategy team

You will contribute to the wider regional Unilever team by helping to nurture, train and develop junior strategists (this could be someone working directly with you, or the wider team). You will also be involved with pitching and contribute to building an enquiring, proactive, supportive team culture.

About You

• Approx. 6 - 11 years’ experience, preferably on Beauty/Skincare (but not a must)
• You have extensive senior level Strategy experience, with strong creative credentials, plus experience of leading sizeable CPG clients and a track record of new business wins.
• Should have solid experience in brand planning / creative agencies.
• Can demonstrate a track record in building inspiring brand platforms that lead to great work.
• Demonstrable creative pedigree, ideation and ATL brand planning experience
• Have a proven track record of new business wins and pitch success.
• Be a team player with energy, optimism and an entrepreneurial eye for creative opportunity.
• Appreciation of new strategic disciplines and wanting to learn more about them.
• A good listener and collaborator
• You live for great work.

IN.FOM (www.infom.asia) is a regional communications agency founded in Jan 2011 by two highly-experienced and respected communicators who believe in hands-on direct-to-client counsel and deliver results that matter. In the last few years, we have won numerous local and regional industry accolades for the many communications campaigns that we have conceptualised and delivered for our clients that include Samsung, Grab, Intel, Expedia, Poly, Herbalife and SGInnovate.

In addition to being named Singapore's PR Agency of the Year in 2015, 2017 and 2019 by IPRS; and the Best Global Technology Agency by Holmes Report (now known as PRovoke) in 2018, we have also won the "The Best Specialist Agency To Work For in Asia Pacific" award in 2017. In 2020, we were named by PRovoke as one of seven Agencies of the Decade in Asia Pacific.

Role

You should be an experienced, broadly capable project and communications manager or director with at least 5 years’ experience in a similar role in a PR agency or in-house, able to handle a wide range of assignments, projects and/or clients with a high degree of success and independence. You have the confidence and support of multiple client contacts.

Capabilities Expected

You are able to demonstrate high-level professional knowledge and skills, and should be able to manage a piece of a large account or a few smaller ones, with little top cover from your team leader.

You should have project management, budgeting, counseling, programming, people management (third party event organisers, and related personnel), and emerging business development skills.

You take responsibility for the projects that you manage, providing excellent client service, applying the agency’s best resources, and successfully managing people involved in projects and managing profitable growth.

Account Management

• Perform day-to-day account work which may include: developing program activities and a wide range of written materials (including strategy papers and press releases), coordinating events, maintaining client and media contacts, managing projects performed with and by others and supervising more junior staff
• Develop and manage projects/programs, including implementation plans, evaluation mechanisms, staffing plans, budgets and timelines
• Independently handle several small accounts or major projects of a large account, performing much of the day-to-day work with assistance from both more junior and more senior staff as appropriate
• Client’s primary day-to-day contact on projects, or, for smaller accounts, is the contact for the full account
• Develop presentations for clients relative to project management/program status under the supervision of the team leader
• Keep team(s) appropriately informed and involved in projects
• Identify and secure help on emerging account problems
• Able to articulate and apply agency vision, goals, practice areas and capabilities
• Fully familiar with the communications plans for accounts and understands and track clients’ businesses
• Act as a liaison between client, outside suppliers (graphic designers, photographers, A/V houses, etc.) and, as appropriate, other internal and external audiences (e.g., employees, media, interest groups)
• Communicate with client contacts and others in a professional, positive and appropriate manner
• Generally familiar with the work of other account teams

Professional Skills

• Growing depth and diversity of account experience to provide informed public relations counsel
• Strong understanding of public relations and a demonstrated ability to achieve public relations objectives
• Develop and draft programs materials based on team input
• Oversee and direct media campaigns. Has established relationships with senior print and broadcast journalists
• Capable writer and able to generate a range of materials (e.g., client memos, press releases, speeches, articles, case histories, byliners, backgrounders, op-ed pieces, brochures and collateral materials as well as program proposals, which require minimal editing
• Demonstrate competence at using internal and external research capabilities and in preparing in-depth analyses
• Able to contribute to presentations using internal or external resources
• Balance work load and tasks, communicating effectively with team members to reliably implement assignments on budget and on time
• Demonstrate solid teamwork capabilities while beginning to build supervisory skills
• Efficiently and effectively plan and manage events (e.g., press conferences, media tours, analysts meetings, advocate briefings, etc.) with minimal supervision

About:

Okratin is a part of the Deel offering, specialized in global consulting services. Our experts help our customers execute on global projects and are experienced in various domains, including software development, product management, data science, finance, marketing, business development and more.

Role:

• Grow a regional community around blockchain, executing comprehensive strategy that aligns with our vision and expands adoption
• Build out a regional community team to promote the brand and manage crisis response in strategic markets
• Nurture a vibrant community of blockchain enthusiasts, end users, and developers, via existing and new community channels
• Act as an advocate for end users, ensuring feedback is given to appropriate teams
• Foster collaboration, knowledge sharing, and engagement within the ecosystem, creating clear incentives for developer tools, and dApps for mass user adoption
• Help create full life cycle growth programs for community participants. E.g. Hackathons, Incubation, Community Events etc
• Collaborate with external partnerships teams to nurture key industry players, dApps developers, and other initiatives and projects to enhance value proposition
• Work closely with marketing and external product teams to ensure understanding of user-friendly features, exciting new dApps and services.

Requirements:

• At least 5 years of experience in building and managing ecosystems with a focus on end users, with a substantial portion in Web3
• Deep understanding on how to work with end user community (demand side) and validators, developers, builders (supply side)
• Exceptional leadership and team management skills, building teams from 0 to 1
• Experience in leading distributed and remote teams
• Strong understanding of blockchain and crypto communities, on the ground-knowledge of Web3 end users and enthusiast communities
• Passion for Web3 and commitment to making it accessible to end users
• Must be able to speak Mandarin

Duration: 9 months

Assistant Director (Projects & Operations) – 12 months

1. Attend regular meetings with the team or/and with external stakeholders;
2. Perform secretariat duties to support the Workgroup;
3. Lead the planning and co-ordination of ad-hoc projects that enable participation by the community and provide support for logistic and administrative matters;
4. Liaise with external and internal stakeholders including government agencies, participating organisations and Divisions/Organisations pertaining to related activities;
5. Research, collate and organise materials/data pertaining to related activities;
6. Plan, coordinate and organise Focus Group Discussion, brainstorming sessions involving community groups, stakeholders and partners;
7. Assist with production of video content including sourcing and collation of materials, pre-recording of performances and other preparation support;
8. Perform administrative duties including procurement, budget and preparation of financial reports;
9. Prepare powerpoint slides, project paper and presentation at key engagement platforms;
10. Assist in note-taking of meetings; and
11. Attend late night and weekend duties as and when necessary.

Required to work on some weekends and evening.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

About the company

I am representing one of the leading Workforce Solution Companies with more than 50 years of history with a strong global presence and an established track record in working with Fortune 1000 companies.

Their specialization is their ability in tailoring its employee engagement /HR solutions to meet the unique needs and objectives of each client.

As part of their business expansion within APAC, they are looking for an experienced Business Development Director to drive new business growth by actively engaging with potential prospects and developing strategies and sales plans to identify new business opportunities.

About the role

Reporting to the Managing Director, your responsibilities would include

• Develop and execute comprehensive sales strategies to expand market share within the APAC region
• Identify and pursue new business opportunities, partnerships, and revenue streams of fortune 1000 companies and understand their pain points before devising appropriate solutions to meet their needs
• You should have the ability to engage with senior stakeholders and C-level executives and Deliver compelling sales presentations and proposals to potential clients, showcasing our products/services and value proposition.
• You would be required to stay updated on industry trends , competitive landscape and customer needs in order for the organization to stay competitive and providing customized solutions to clients
• To prepare regular sales reports and forecasts to provide insights into performance in order to assist in management decisions making process and contribute to budget planning.
• Gather and analyze customer feedback to improve products and services.
• Collaborate with cross-functional teams, including marketing, product development, and customer support, to support business development efforts.

Skills and experience required

• Min 10 years of relevant experience including with proven B2B sales track record within the APAC region with receptiveness to travel when required
• Exceptional communication, negotiation, and interpersonal skills with the ability to understand client”s needs and offer customized solutions to them
• Able to engage and manage clients of all levels and that includes C-level executives across the region and with the confidence in public speaking when necessary

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977)

Job Details

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Description

Want to work in a dynamic environment at the intersection of Wall Street and Technology? SS&C Advent and SS&C Eze (business units within SS&C), leading providers of award-winning software and services for the global investment management industry, are seeking a Customer Success Relationship Manager. This role can be based out of any of Advent & Eze’s Europe & Middle East offices.

Relationship Managers on the Customer Success team serve as trusted advisors to our customers, helping them to achieve success with their SS&C Advent and/or Eze solutions while maximizing their return on investment. By leveraging a proactive consultative approach, our RMs bring Advent and Eze’s best ideas, innovations, and capabilities to their portfolio of customers, matching these to the customer’s business objectives. Customer loyalty, growth, and renewal rates are at the forefront of our goals.

Mission:

Advent’s Customer Success Relationship Managers serve as trusted advisors to our loyal customers, helping them to achieve success with their Advent solutions while maximizing their return on investment. By leveraging a proactive consultative approach, our Relationship Managers bring Advent’s very best ideas, innovations, and capabilities to their portfolio of customers and match these to the customer’s business objectives, determining the best approach for leveraging Advent’s capabilities, and providing recommendations on how to proceed. Relationship Managers are an integral component of our Global Customer Experience team at Advent, and we are looking for strong contributors to join our hybrid team of competitive and experienced professionals focused on transformational processes, customer loyalty, our customers’ growth, and ultimately maintenance of our industry-leading renewal rates.

Responsibilities

• Proactively identify and prioritize accounts to focus efforts within a defined territory as based on perceived risk, potential growth opportunity, strategic value, and renewal time frame.
• Develop long-term relationships with your portfolio of assigned customers, connecting with key business executives from C level on down. Effectively deliver scheduled business reviews to key business contacts.
• Cultivate an understanding of your customers’ business requirements, industry challenges and goals coupled with a strong understanding of how they are using their Advent solutions to maximize adoption, growth, and account retention as well as the trusted advisor role with the customer.
• Develop account and engagement plans for Advent customers that outline their critical success factors, metrics for success, potential issues, and dependencies and provide recommendations for each. Collaborate with internal teams such as Services, Sales and Renewals to ensure execution of account and engagement plan.
• Provide strategic oversight during the entire customer journey including implementation, optimization, growth, renewal and ensure a seamless handover of knowledge and responsibilities where appropriate.
• Identify expansion opportunities and collaborate with the sales teams to ensure growth objectives and footprint increase.
• Work closely with the Advent Services teams to identify new opportunities and facilitate transitions from Services following implementation, upgrades, migrations, etc.
• Act as a collaborative partner with the Support teams to ensure customer tickets are resolved to the best of Advent’s abilities.
• Drive the value of Advent’s Community through increasing customer registration and engagement whenever possible.
• Be the voice of the customer to Product Management, Product Marketing, Support, Renewals, Services, Sales, Finance, etc. building strong working relationship with each to ensure customer success and consistency of contact.
• Develop a thorough understanding of the Advent product suite and industry (where not already present).
• Work collaboratively with the Marketing and Sales teams to identify and build customer references.

Experience & Attributes

• Key to this role is being able to articulate value, inspire and sell the Advent story for transforming the investment management industry. As a trusted advisor and coach, the Relationship Manager is the post-sales success leader for the customer.
• Extensive direct customer/account management experience in enterprise software, business consulting or a related field.
• Ability to multi-task and handle complex matters with little supervision and excellent follow-up.
• High degree of organization, efficiency, urgency and follow through on program planning and execution.
• Possess excellent verbal and written communication skills inclusive of outstanding presentation development and delivery skills, with the ability to inform, influence and impact all levels of management.
• Demonstrated ability to communicate effectively, present and influence credibly at all levels of the organization, including executive and C-level.
• Ability to prioritize and perform effectively in all situations.
• Aptitude for both analyzing technical concepts and translating them into business terms and for mapping business requirements to technical solutions.
• History of strategic and innovative thinking – exercises great judgment and decision-making capabilities.
• Demonstrated ability to grow relationships and expand platform footprints with the customer firm.
• Excellent interpersonal skills and the confidence to be an honest advocate, willing to push back when needed.
• Prior hands-on working knowledge and/or implementation of a complex solution within the FinTech space.
• Strong collaboration and team working skills.
• Excellent follow-up skills with great attention to detail.
• Willing to travel 15-30%.
• BA/BS or equivalent degree or related work experience.

Personal Characteristics:

• Passionate about the success of your customers.
• Inspirational, energized individual who’s not afraid move fast and take risks in the name of innovation.
• Passionate about the intersection of technology and the financial services industry.
• Someone who makes sense out of complexity yet communicates with a level of simplicity.
• High performance and passionate about your customers, the Fintech space, your career.
• Collaborative thought-leader.

If you've got what it takes to be a great Relationship Manager and want to work on a hardworking, success-oriented and fun team, then apply today.

About the School:

We are launching an innovative international school in Singapore that offers a world-class education focusing on global citizenship and academic excellence. Our school is committed to fostering an environment where students and staff from diverse backgrounds come together to learn and grow.

Job Overview:

We are seeking a Director of Human Resources who will be instrumental in leading our HR department. This individual will develop and oversee comprehensive HR strategies that support the school’s vision and growth. The Director of Human Resources will ensure that all HR operations are conducted in compliance with Singapore’s employment laws and regulations, catering to both local and international staff members.

Key Responsibilities:

• Develop and implement HR strategies and initiatives that align with the overall business strategy of the school.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Manage the recruitment and selection process to ensure it is compliant with local laws and effectively meets the needs of the school for both local and expatriate staff.
• Oversee and manage a performance appraisal system that drives high performance and professional development.
• Ensure legal compliance throughout human resource management, particularly regarding Singapore employment standards and practices for both local and foreign employees.
• Develop and implement policies for staff welfare, including health and safety, equal opportunities, anti-discriminatory practices, and proper handling of grievances.
• Administer employee benefits, payroll, and not limited to compensation plans.
• Provide decision support through HR metrics and ensure systems are in place to collect and maintain reliable data.
• Manage budgets and forecasts pertaining to the HR department.
• Lead the HR staff and further their professional development within the department.

Qualifications:

• Relevant educational background or training in human resources, business administration, law, or a related field is preferred.
• Strong ability to execute projects.
• At least 7 years of experience in human resources, with at least 3 years in a leadership role. Experience in the education sector is desirable.
• Extensive understanding of employment laws and regulations in Singapore, applicable to both Singaporean citizens and foreign employees.
• Proven experience in HR practices and employee management, including an understanding of best practices in recruitment and selection, compensation, organizational planning, employee relations, and employee development.
• Strong interpersonal, communication, and negotiation skills with the ability to interact effectively at all levels within the school.
• Excellent leadership qualities and the ability to foster a healthy workplace environment.
• Proficient in HRIS systems, MS Office Suite, and comfortable handling large sets of data.
• Outstanding organizational and time-management abilities.
• Ability to speak Chinese/Mandarin is an advantage.

Why Join Us:

• Leadership role in a vibrant educational environment.
• Competitive salary and comprehensive benefits package.
• Opportunity to work in a dynamic and culturally diverse setting.
• Significant impact on the school's growth and success.

Application Process:

Interested candidates are invited to submit a detailed resume, recent photo, cover letter, and references. The cover letter should outline your experience and expertise in HR management, particularly in an international or educational setting, and your understanding of Singaporean employment law.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Alpha X is an innovative high-tech manufacturing technology company pioneering the integration of advanced automation, transportation and AI-driven solutions to revolutionize traditional manufacturing processes. We harness the power of artificial intelligence, machine learning, and robotics to optimize production efficiency, enhance product quality, and foster sustainability across diverse high-tech industries.

The Role

The Product Director is a senior leadership role responsible for overseeing the strategy, development, and success of a software product or a portfolio of products from conception to launch and beyond. This individual plays a pivotal role in aligning business objectives with technological capabilities and market demands.

What you will do:

• Responsible for the end-to-end Product Life Cycle management of industrial software product planning, product R&D and project delivery in the intelligent manufacturing space
• Define and communicate the product vision, strategy, and roadmap aligned with the company's overall goals and objectives
• In Charge of industrial AI technology solution planning, product strategy and technology research and development
• Manage the product backlog, defining user stories, and prioritizing tasks based on business value and customer needs
• Responsible for the establishment and management of product R&D and delivery team, and create an efficient product R&D system and project delivery process
• Cooperate with the pre-sales and sales team to complete the customer's pre-sales technical support
• Cooperate with the company strategy team to formulate the company strategy and technology direction
• Cooperate with the company's marketing and BD team to complete product and technical support

What you need to have:

• At least three semiconductor intelligent manufacturing software 0 to 1 product R&D management experiences
• The above self-developed products have at least three successful projects in semiconductor intelligent manufacturing
• Experience in product R&D of at least three industrial AI oriented software products from 0 to 1
• At least two or more industrial AI hardware and software integratio n product R&D experience from 0 to 1
• Self-developed products in the field of industrial AI, with at least three or more successful projects
• Have at least 10 years, 100 people + product R&D and project delivery team building and management experiences
• Working experience in the industrial field, especially in semiconductor and new energy, especially industrial software and AI project implementation experience is preferred
• Experience in a high-tech startup company, and served as the head of product R&D experience is preferred
• Pre-sales technical support and sales management experience is preferred.

You’ll only be the right candidate if you are aligned to our values and culture:

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness and trust
• Expectations for results
• Respect and value people

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

KPMG Tax Services assists organisations with their tax compliance obligations and in enhancing their commercial value through tax planning, and incorporating tax strategies into an overall business strategy. Globalisation of businesses must be managed with international know-how and perspective. Through an in-depth understanding of our multinational clients' businesses and industries, KPMG Tax Services helps our clients identify tax-related challenges and opportunities.

The successful candidate will be:

• Advising clients on projects such as mergers and acquisitions, cross border transactions, corporate restructuring, initial public offerings, tax due diligence, tax rulings, tax incentives and tax risk management.
• Providing clients with tax efficient solutions which take into consideration sound knowledge of our clients’ businesses.
• Identify tax planning and advisory opportunities in the Infrastructure, government and healthcare, industrial manufacturing, consumer and retail industry
• Providing assistance and coordination for regional and/or global projects in various industries.
• Good knowledge of Base Erosion and Profits Shifting (BEPS) 2.0 will be an advantage
• Collaborate closely with our colleagues in the Audit and Advisory practice to develop a cohesive marketing program and demonstrate our specialised knowledge in the IGH sector

The ideal candidate should:

• Possess at least 10 years of relevant working experience in local corporate tax and/or international tax advisory, in a leadership role
• Possess an accreditation by SIATP will be an added advantage.
• Possess a University degree and/or post-graduate qualification in Accounting, Finance, Business or Law.
• Have an outward-looking, people-oriented personality with great communication skills as well as an analytical mind, leadership qualities and the ability to work effectively in a team.
• Be strongly driven and committed to deliver cutting-edge solutions for our clients in a wide spectrum of industries.

⠀

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Prepare to embark on a dynamic journey in the realm of brand experience, contributing to innovative projects with a global reach, all while being part of a partnership with Julian Grey's client. With a rich history spanning three decades in the industry, our client is committed to fostering creativity and excellence. Offering an environment where your contributions make a significant impact, you'll collaborate with a passionate team, access continuous professional growth, and become part of a global network shaping the future of brand experiences.


Responsibilities :

• Collaborate with the marketing team to grasp project requirements and objectives.
• Craft visually appealing designs for digital and print materials (event banners, promotions, social media graphics, presentations).
• Ensure designs align with brand guidelines and effectively convey the desired message.
• Stay updated on design trends for top-notch visual content.
• Work closely with clients to understand design preferences and integrate feedback into final deliverables.
• Manage multiple projects, ensuring consistent deadlines are met.
• Provide mentorship and guidance to junior designers, fostering a collaborative and creative work environment.

Requirements:

• Ability to Execute and Conceptualise from client requirements to Final Art
• Proficient in graphic design software (Adobe Creative Suite: Photoshop, Illustrator, InDesign).
• Strong portfolio showcasing a variety of design projects, especially for high-end brands.
• Ability to articulate designs and ideas.
• Attention to detail and a passion for creating visually stunning and impactful designs.

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Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted candidates will be notified

Bryan Tay
Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568568

About:

Okratin is a part of the Deel offering, specialized in global consulting services. Our experts help our customers execute on global projects and are experienced in various domains, including software development, product management, data science, finance, marketing, business development and more.

Responsibilities:

• Work with the Chief Studio Officer to define the long-term Studio Strategy
• Develop processes, rituals and working culture for the Studio
• Assist the Chief Studio Officer in OKR and insights tracking across the Studio
• Define and launch strategy across the Studio
• Oversee delivery leadership of cross-functional projects across the Studio
• Help establish new functions in the studio
• Improve communication across the studio team and wider company
• Facilitate effective collaboration across the studio team and their direct reports

Deliverable:-

• 8+ years of work experience in high-performing environments
• 5+ years experience in either management consulting, investment banking or in a strategy/chief of staff role at a technology company
• Exceptional communication skills - in this role, you need to be a master at managing a range of different stakeholders
• Experience managing large strategy projects at either a management consulting firm or a large technology company
• Demonstrated exceptional project management skills and evidence you have successfully worked on multiple projects at once
• A high propensity to get things done - 100% focus on execution

Developing and implementing marketing strategies to drive business growth and enhance brand awareness

Control budgets and allocate resources amongst projects

Conduct general market research to keep abreast of trends and competitor’s marketing movements

Monitor progress and submit performance reports

Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction

Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty

Overseeing social media marketing strategies and content marketing

Produce ideas for promotional events or activities and organize them efficiently

Experience in marketing and running a marketing team

Excellent leadership and organizing skills

Strong ability to work independently and focus on achieving high performance

Ability to handle pressure and effectively resolve complaints and issues

Possess Bachelor's degree in Marketing, Business Administration, or a related field

Willingness to work overtime on weekends or PH when necessary

Team Summary

The IPVMC Client Services (CS) Team is currently a team of 10 located across the region covering clients across 5 countries: Indonesia, Philippines, Vietnam, Myanmar and Cambodia. The Global Clients team of 2 are located in Singapore and cover Visa’s Global Clients.

The team is accountable for managing the post-sale and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance.

What a Senior Director, Head of Client Services IPVMC & Global Clients does at Visa?

The Senior Director, Head of Client Services IPVMC & Global Clients is a senior leadership role, reporting to the SVP, Head of AP Client Services, and will lead the team responsible for managing the post-sales and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance across the IPVMC markets and Global Clients.

The Senior Director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. They will define and deploy client service strategies across the different client types including proactive Client Success planning. This will ensure their Client operational goals/success metrics are understood, intended outcomes are met and client readiness activities for upcoming mandates are tracked in Client Success Plans. In addition, a key tenet will be to develop and enhance success metrics for the team they lead to ensure Client satisfaction is not only measured, but is exceeded, using net promoter scores, survey results, OKRs, in person meetings, outreach calls, and other factors to determine accountability and proactive engagements by their team members. 

The Senior Director is accountable for building a high-performing and cohesive team, aligned to the global Client Success strategy, by providing leadership to a team of people leaders and individual contributors. They should do this through coaching, setting strategic direction and applying working knowledge of Visa products, systems, and procedures. They are accountable for personifying the Visa leadership principles while providing guidance to direct reports, cross-functional staff, and senior management to proactively drive Client Success whilst ensuring effective resolution of high-priority issues with potential of significant financial implications.

In this role, you are expected to:

• Lead courageously to inspire the IPVMC & Global Clients CS team, focused on delivering excellent client experience and optimizing our clients’ performance.
• Be a member of, and active participant in, the AP CS Leadership Team and IPVMC & Global Clients Leadership Team.
• Own the expense budget for this group, as well as revenue and sales targets and Objectives/Key Results based on the multi-year Client Success transformation.
• Drive the development and delivery of key strategic initiatives in support of the global Client Success transformation, inspiring and holding team members to account for enacting key changes in support of the future state vision.
• Establish and foster outstanding relationships with executive management team stakeholders from Clients and is adept at independently managing and resolving challenging and complex client escalations by obsessing about clients. 
• Develop and maintain outstanding relationships with key Visa cross-functional stakeholders. Represents the voice of the client on all operational initiatives and issues with key internal partner organizations including CS, Sales, Product, Merchant Sales & Acquiring, Finance, Risk, Legal and Technology.
• Build and maintain highest quality relationships across all key clients, industry participants and regulatory bodies. Establishes thought leadership in domains on payments, operations, innovation and technology. 
• Own the holistic post-sale and operational relationship of the client portfolio, acting as a key ambassador of all Client Services teams by providing the central voice of Client Services to Clients and Sales Account Owners.
• Act, on an ad-hoc and as needed basis, as the central escalation point for managing client escalations concerning major incident/crisis responses.
• Provides thought leadership expertise on the latest global payment processing trends, Visa solutions, and technologies to provide a world class Client experience.
• Manage all CS staff in the IPVMC cluster, some of whom dual report to other CS functions, requiring partnership and coordination with other CS Leads.
• Be available for international travel 40% of the time due to the regional footprint of clients, direct reports and team members.

Why is this important to Visa?

This senior leadership role is an exciting opportunity to be at the forefront of and shape Visa’s Client Success transformation, by leading and developing a high-performing team of Client Success Managers to maximize client benefits realization and value from Visa products via proactive optimization processes.

Sales Administration Responsibilities

• Establish leads/partnerships and direct efforts to achieve Groups, Corporate, Leisure, M.I.C.E, Airline, Luxury Consortia room night goals based on market segmentation and budget and to develop ongoing relationships with the clients
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve the planned goals
• Develop account qualifications criteria and use market research to identify priority markets and accounts , to assign sales to assure coverage to all major markets and segments
• Monitor weekly activity of Senior / Sales Managers and ensure sales team is maximizing the use of resources to penetrate new accounts
• Develop annual sales department budget and execute sales programs and activities

​​​​​​​​​​​​​​Sales Personnel Development Responsibilities

• Recruit, select train and motivate Sales department personnel to achieve sales goals
• Assure understanding of Job Descriptions, Goals, SOP of Sales Department personnel and conduct formal semi-annual evaluation and ongoing coaching and counseling
• Maintain established personnel policies and procedures of the hotels

Market Planning Responsibilities

• Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
• Participate in development of marketing plan, sales action plan, profit plan, A&P budget and marketing audits
• Monitor forecast of all Groups, Corporate, Leisure, M.I.C.E, Airline, Luxury Consortia and identify valley periods of sales emphasis and achieve forecast

Communications Responsibilities

• Maintain close and open communication with other department heads
• Maintain timely communication with Corporate Sales Offices, STB that can generate leads and provide information
• Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
• Maintain  timely and responsive communication with accounts and prospects

Personal Account Servicing Responsibilities

• Joint service key accounts with Senior / Sales Managers  and ensure continuity in our communications with accounts

Inventory Management Responsibilities

• Monitor transient bookings in relation to room availability, room type and customer spending potential to maximize rooms and other revenue
• Ensure all corporate transient contracts are loaded and kept within a central file

Other Responsibilities

• Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
• Comply with hotel and department policies and procedures at all times
• To carry out other duties as and when assigned by the Management of the Hotel

OVERVIEW:

Sportradar are looking to bring in an experienced, customer-driven Sales Director to manage and develop our Enterprise accounts in Asia. The successful candidate will report to the VP, APAC Sales and will have a significant impact on the growth of our business. Our international environment, direct client communication and portfolio of technically oriented products and services make this position very diverse and challenging.

THE CHALLENGE:

• Develop and drive our business in the region through regular communication with C-suite executives, establishing yourself as a trustworthy and knowledgeable individual capable of influencing decision making at management level.
• Use all available resources to identify and cultivate sales opportunities to cross-sell and upsell; manage pipeline, revenue forecasts and sales activities to ensure data accuracy.
• Be the link between the client and internal development teams during the product integration phase.
• Work closely with marketing and product teams on presentations, product demos and on-site customer visits; devise new approaches to problems and work with the relevant internal teams on enhancing our capabilities and market reach.
• Contract preparation, creation and submission of proposals, sales information and presentations.

YOUR PROFILE:

• Communication and Presentation: This role requires strong verbal skills in English and Mandarin, other Asian languages such as Japanese and Korean are highly desirable. The ideal candidate shall display executive presence and confidence in customer and stakeholder management.
• Knowledge and Experience: You are expected to have a strong understanding of data and API products and specific experience in dealing with both B2B and B2C companies; those coming from an iGaming or bookmaking background will be given priority.
• Relationship Management: Proven track record of building and managing relationships with senior executives in complex organisations and the ability to read people and flexibly adjust your approach depending on circumstances.
• Creativity: You are strongly encouraged to think outside of the box, to anticipate situations and find solutions before they emerge.
• Independent and results-oriented attitude; highly motivated and enthusiastic about new challenges
• Significant regional experience and ability to travel around Asia up to 25% of the time.

OUR OFFER:

• Competitive salary (based on experience and location)
• Lots of opportunities to develop and progress your career in a high-growth team in Asia
• You will be surrounded by enthusiastic sports fans in a dynamic, multi-cultural office
• Wide range of work benefits
• Flexible working environment

The NIQ/GFK Account Development team is focused on growing business revenue, finding new business opportunities and market penetration. Sales growth engine which is instrumental for the company’s success.  

As a Director, Account Development (Retail), you will take responsibility of the retail team. With your collaborators, you will drive the overall retail collaboration from sales, renewals, and cooperation agreements with retailers in your scope.  

You will secure our collaboration, improve our partnerships, recruit new partners, and drive a sustainable sales pipeline, developing new revenue opportunities, and maintaining relationships for existing accounts.  

You will lead a team of associates to support and coach for reaching targets and enhancing their employee experience. 

Responsibilities 

• Secure the retailers cooperation continuity improving the conditions of existing co-operations agreements with current retailer partners 
• Ensure all data partnerships are correctly managed within the Partnership Program framework 
• Ensure the Best-in-Class servicing through your own team and in collaboration with the customer services using our different platforms in priority 
• Sourcing for strategic new retailers, enhancing features & inputs from existing ones (incl promo data) 
• Drive sales, cooperation renewals and overall growth of existing  retailers securing sustainable and long term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationships 
• Increase penetration of the NIQ/GFK solution portfolio and seek strategic alliances leveraging partnerships with third parties (e.g. for Pricing, Assortment, Loyalty, OSA, Business Intelligence, Newron and Collaborative programs) to create strong dependency of retailers on our capabilities and information 
• Develop a strategic understanding of our retailer’s industry/business/markets/clusters 
• Partner with Customer Success and other relevant  functions (Operations, Product Leadership, others) to define strategic Account Plans and JBPs and remove roadblocks 
• Drive strategic action plan to tackle Voice of the Customer feedback 
• Lead and inspire sales and servicing team, enhancing their skills and improving their experience 
• Ensure proactive alignment of NIQ and GFK values proposition to customer’s needs and trends 
• Communicate clearly , thus ensuring team activities are always focused and relevant 
• Implement Global and Regional strategy and organization, be able to drive change 

About You  

You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate your teams to work with passion on sales opportunities and client retention. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of your team. A deep understanding of the retail landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth and better partnerships. Understanding our customers and their contexts, effective negotiation and growth mindset drive your work.  Throughout your tenure, you will demonstrate the following competencies:  

• Relationship Building: Develop  effective long-term professional interactions with customers based on trust working toward the best interest of those involved  providing positive results.  
• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages  
• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future  
• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.  
• Inspirational Ambassador: Translate our company vision to others. Inspire and communicate with transparency. Be and ambassador for the retail strategy.  
• Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions  
• Composure and resiliency: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.  
• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships  
• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area.  

The Director - Delivery is responsible for driving service revenues, with a strong emphasis on lifetime and recurring revenue as defined in our Global Customer Services portfolio. Directing a team of Project & Program Managers, and Customer & Partner Success Managers.

This will be achieved by developing a loyal and satisfied customer base, building sustainable and growing revenues, championing our ‘Partner First’ strategy, accelerating our strategic intent and ensuring we provide excellent employee experiences by:

• Management and delivery of a comprehensive P&L against the annual budget and monthly forecasts.
• Delivering the transition to a primarily recurring revenue service model within the respective Region while protecting the integrity of IFS and the Global Customer Services (GCS) organization.
• Advocating global consistency: standard tools, methodologies, processes, and service offerings.
• Working in partnership with matrix functions globally.
• Champion the IFS and Global Customer Services strategy, encouraging the teams’ development and contribution to the same.
• Driving quality and integrity in the performance of the Market Unit GCS team, maximizing recurring, predictable and profitable business for IFS.
• Strengthening our position to scale through trusted relationships with local, regional and global partners.
• Establish strategic relationships across the matrix organization to make certain we deliver incremental value for our customers.

Duties and Accountabilities

The primary objective of the Director - Delivery is to ensure that performance metrics are met while protecting the integrity of our Global Customer Services organization. This means establishing a professional practice that drives quality through predictable outcomes and results for Customers and IFS.

• In collaboration with the Market Unit Sales team and the GCS Services Sales Support team, develop the go-to-market and demand generation strategy and approach for Professional Services, Premium Engagements and Maintenance; jointly pursue and close sales opportunities with a focus on the services components.
• Make certain that we craft services contracts that we can fulfill by offering standard services and solutions, through which we can deliver the agreed outcome.

• Drive standardization and industrialization of the Services delivery model through the enforcement of global service agreements, templates, tools, and other as 
• Ensure we are achieving high services coverage (attach rate of Maintenance, Premium Engagements, Professional Services) in our pursuit to make every customer an advocate.
• Provide effective leadership to the Market Unit Customer Services team, driving performance, engagement and personal ownership of development and career satisfaction.
• Operate with a high level of transparency and accuracy.
• Serve as the point of escalation regarding any and all Customer service interactions within the Market Unit, taking ownership of the Customer experience and potential impact for the business.

Qualifications

To be successful you will:

• Be a result-orientated individual with a history of high-performance management and building sustainable profitability.  
• Have previously developed (hiring, coaching and performance managing) and built successful teams.
• Be confident in making strategic decisions and prioritizing evolving business needs.
• Be comfortable with C-Level communication (both internal and external)
• Drive discipline, quality and consistency of performance and process throughout the organization.
• Operate in a fast-paced, evolving, geographically dispersed, matrix environment and in culturally diverse teams.
• Be proactive by nature.
• Remain up to date with all aspects of the GCS services portfolio and broader IFS   strategy.
• Be able to successfully position and build the culture and expectation around the team doing the same.

About This Role

NIQ’s Sales Account Development team is focused on growing business revenue, finding new business opportunities and market penetration. Sales is NIQ’s growth engine which is instrumental for the company’s success.

As a Sales Account Development E-Commerce Retail Lead, you will take responsibility of the overall  eCommerce Retailer business. You will secure our collaboration, improve our partnerships, recruit new partners, and drive a sustainable sales pipeline, developing new revenue opportunities, and maintaining relationships for existing accounts.

Key Responsibilities

• Lead commercial strategy, partnership, and sales of eCommerce retailers solutions
• Sourcing and recruit for strategic new eCommerce retailers, enhancing features & inputs from existing ones
• Secure the eCommerce retailers cooperation continuity improving the conditions of existing cooperation agreements with current eCommerce retailer partners
• Ensure all data partnerships are correctly managed within the Partnership Program framework
• Ensure the Best-in-Class servicing through account account development retail team and  in collaboration with the customer services using our different platforms in priority
• Drive sales, cooperation renewals and overall growth of existing  eCommerce retailers securing sustainable and long term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationships
• Increase penetration of the NIQ/GFK solution portfolio and seek strategic alliances leveraging partnerships with third parties (e.g. for Loyalty, Pricing,  OSA, Business Intelligence, Newron and Collaborative programs) to create strong dependency of eCommerce retailers on our capabilities and information
• Develop a strategic understanding of our eCommerce retailer’s industry / business / markets / clusters
• Partner with Customer Success and other relevant  functions (Operations, Product Leadership, Technology, and Marketing) to define strategic Account Plans and JBPs and remove roadblocks
• Drive strategic action plan to tackle Voice of the Customer feedback
• Ensure proactive alignment of NIQ and GFK values proposition to customer’s needs and trends

About You

You are a high-performing deal maker with a growth mindset. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate others to work with passion on sales opportunities and client retention. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of others. A deep understanding of the eComm retailer landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth and better partnerships.  

Understanding our customers and their contexts, effective negotiation and growth mindset drive your work. 

Throughout your tenure, you will demonstrate the following competencies: 

• Relationship Building: Develop  effective long-term professional interactions with customers based on trust working toward the best interest of those involved  providing positive results. 
• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages 
• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future 
• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action. 
• Inspirational Ambassador: Translate our company vision to others. Inspire and communicate with transparency. Be and ambassador for the retail strategy. 
• Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions 
• Composure and resiliency: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation. 
• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships 
• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area. 

Audit Manager

What impact will you make?

At Deloitte, we offer a unique career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realise your full potential. We are always looking for people with relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you will do

Deloitte is looking for highly motivated and dynamic individuals to add talent to our team of Audit Professionals.

The incumbent will work with a team of audit professionals in the Audit or Financial Services Industry (FSI), providing audit services to a portfolio of diversified clients comprising publicly listed companies, MNCs, local conglomerates and financial institutions (including banking, insurance and securities). The successful candidate can also look forward to other projects such as initial public offerings related work, due diligence and special investigations work.

Your role as a leader

At Deloitte, we believe in empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our organisation are expected to:

• Understand the goals of our clients and Deloitte, and align our people to these objectives by setting clear priorities and direction.
• Influence clients, teams, and individuals positively. Lead by example and provide equal opportunity for our people to grow, develop and succeed.
• Establish a positive relationship with senior stakeholders.
• Deliver exceptional client service. Maximise results and drive high performance from our people while fostering collaboration across businesses and geographies.
• Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contributions.
• Develop high-performing teams through challenging and meaningful opportunities and recognise them for the impact that they make.

Requirements:

The position calls for candidates with an accounting degree/professional qualification. Managers should have at least 6 years of relevant audit experience in a professional practice. The level of appointment will commensurate with the experience level.