Total 258 Director/C-Level job vacancies in sinagpore central singapore

We are seeking a highly dynamic FP&A leader to oversee and lead finance partnering activities for foodpanda's APAC markets and all businesses, including new ventures. This role will involve leading and managing a team of five senior FP&A professionals who support the respective APAC markets.

Main Duties and Responsibilities:

• Oversee and lead finance partnering activities for APAC markets and all businesses including new businesses. Capacity to adapt to the challenges of operating in volatile economies and managing the impacts of inflation and currency devaluations, ensuring real values is derived from right strategies.
• Focusing on markets which are developing/under developed but has huge potential for growth (PK,BD,PH and CLM) to support and contribute on the strategy piece of operational finance.
• Partner with regional business heads and country managers in management accounting, budgeting and forecasting, and financial analysis.
• Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.
• Oversee financial and information analysis, measure the financial impact from a broad range of variables and key indicators.
• Compile and present financial data to evaluate business performance, and provide informed recommendations.
• Driving the Business to meet target KPIs by providing proactive insights to highlight opportunities for improvement to support decision making (e.g. pricing)
• Leading change management projects including new country expansion, new vertical launches or new product rollouts
• Lead ad-hoc projects, and continually automate/streamline processes to improve business efficiency in the region keeping in view the complexities around various countries of operation.
• To groom existing team and further build to be the next hyper-functional finance team

Team Summary

The Finance Business Partner team is an agile, highly visible team that works using a consultative model with business to apply data to business and finance decisions as well as measure performance.
You will serve as a strategic finance partner to the leaders of Visa’s Advisory Services business and will collaborate with senior leadership to develop financial strategies and analytics to enable business decision making, and lead the long-term planning, forecasting, budgeting, financial analytics for the business. We are looking for a Finance leader, who is a problem solver with great communication skills. You will provide financial insights that enables the business partners to plan, prioritize investments, execute and manage performance.

You are both a player and coach, providing financial thought partnership and analytical support to partners. This is a high visibility role where you will keep senior management informed on performance and support decision making, business reviews, strategy/execution projects, and ad hoc analysis.

What a Director, Finance Business Partner – Value Added Services, Advisory does at Visa:

• Partner closely with cross-regional and cross-functional Finance leads to understand revenue drivers and elevate the level of analysis around revenue and related costs
• Establish and maintain excellent working partnerships with the VAS Advisory delivery function leadership teams, both regionally and globally
• Develop and present strategic insights about the Advisory Services business
• Lead key financial activities for the Advisory Services business, including multi-year strategic planning, annual financial planning, quarterly outlook and business reviews, month-end analytics and management reporting, and on-going financial risks and opportunities assessment
• Provide meaningful driver-based analytics and insights to senior leadership and executive management audience on the Advisory Services’ business’ financial performance and forward-looking outlook
• Understand business levers and recommend measures to further improve financial results and business margins, while assessing financial risks and opportunities, and evaluating options to optimize return on investments
• Establish efficient processes and expand the reporting and analytics capabilities across broader Advisory
• Spearhead ad-hoc projects to further improve the overall performance of the team and organization(s)
• Decision support to senior finance leadership on investment / project decisions as well as strategic organizational and functional developments
• Provide thought leadership and guidance over core processes building efficiencies and streamlining deliverables
• Actively seeks opportunities to introduce new tools and improve analysis used for function communications
  • Support the month-end, quarter-end and year-end reporting requirements in accordance with deadlines
  • Work with limited direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to senior management, functional, or regional management while supporting syndication with stakeholders across the organization
  • Work with other VAS delivery functions to ensure VAS leader and Global teams have a clear consolidated view of VAS in AP

Why this is important to Visa

The VAS Function is a relatively new organization in Visa but has been identified as one of the most critical new functions, specifically to diversify and grow Visa’s revenue both in the medium and long term. The FBP will be part of one of the fastest growing functions in Visa over the next few years.

About MSQ Asia

At MSQ Asia, we’re building something different, we are a brand out creative team that blends data-driven insights, innovative brand out storytelling, and strategic audience engagement to deliver transformative and more effective content across consumer touchpoints. With a focus on creativity, and impact, we work with top-tier brands across from SEA to LA to craft campaigns that resonate and deliver both meaning and memory.

We are looking for an Account Director to join our dynamic team. This role is at the heart of our business, driving client relationships, leading growth opportunities, and building/supporting a passionate team of professionals.

Key Responsibilities

1. Client Servicing (60%)

• Build and nurture trusted relationships with 2–3 core clients, acting as the primary contact and strategic advisor while managing a handful of additional smaller creative and production projects.
• In coordination with your line manager, you are responsible for ensuring client satisfaction and handling strategic issues or issue resolution.
• Oversee campaign delivery and production across multiple campaigns and touchpoints, ensuring they align with client objectives, timelines, and budgets.
• Collaborate with internal teams (creative, digital, and production) to execute integrated campaigns across various platforms and media channels.
• Anticipate client needs and proactively identify opportunities to add value to their business.
• Monitor campaign performance metrics and provide actionable recommendations for continuous improvement.
• Have your finger on the pulse and an eagle eye for numbers. Being able to prepare quotes effectively and ensure commercials are accurately recorded and reported to the business. Financial control of billings and third party costs

2. Growth (20%)

• Identify and convert new business opportunities within existing client portfolios and your own personal network.
• Lead pitch processes, from ideation to presentation, ensuring strategic alignment with client goals.
• Stay ahead of industry trends, using insights to inspire innovation and attract new clients.
• Collaborate with senior leadership on strategic growth initiatives for MSQ Asia.

3. Grit (20%)

• We’re a small but high performing team. We’re looking for someone that is willing and able to step in, lead the charge and is happy to get their hands dirty. We operate in a start-up vibe and look for people that want to build part of our next chapter.
• We’re growing and as such we plan on giving you the opportunity to support us in finding the next generation of support across our Client Servicing division. This will lead to mentoring and management opportunities.
• Take ownership of the quality of creative responses in conjunction with Creative Director
• We’re not the finished article, we’re looking for your support in bringing all the best learnings and processes from your previous experiences to make us even better!
• Champion MSQ Asia’s values of fun, safety, creativity and effectiveness

Qualifications and Skills

• Proven experience (6+ years) in account management within the advertising, marketing, or creative industries.
• Strong strategic thinking and problem-solving skills with a client-first mindset.
  Demonstrated expertise in managing campaigns across multiple platforms and touchpoints.
• Exceptional communication, presentation, and interpersonal abilities.
• A track record of successfully growing client accounts and leading pitches.
• Demonstrated leadership skills, with experience managing and developing teams.
• Knowledge of digital, data-driven marketing, and sustainability-focused campaigns is a plus.

What We Offer

• Agency Retreats 
• Hybrid working environment
• Group Health Insurance 
• Group Personal Accident Insurance 
• A hybrid working environment 
• Curated Learning & Development opportunities 
• Annual festivities, along with various social events throughout the year 
• Fun Studio environment working alongside great and talented individuals 
• We offer 'Recharge Friday' every two weeks, providing our team members a half-day off on Fridays to promote well-being and rejuvenation. 

The Senior Director, Strategy and Operations for Visa Consulting & Analytics (VCA) Asia Pacific (AP) will be entrusted with a broad portfolio of responsibilities helping Visa to accelerate the growth of VCA and the broader Advisory business. He/she will be a key member of the VCA AP leadership team, working closely with VCA AP Geographical Leads as well as the Head of VCA Consulting, Managed Services and Data Science in AP. Additionally, this role is responsible for driving Value-in-Kind (VIK), which is Visa’s commitment to provide clients with products and services as an incentive, in lieu of cash incentives for Visa.

You will play a meaningful role in growing VCA’s business during a dynamic period in the payments industry, driving the development of strategy, planning and infrastructure for the business to scale. You will collaborate closely with colleagues across Visa including Sales, Product, Value Added Services, Client Services and other functions such as the People Team, Finance and Operations. The position is effectively a Chief of Staff role that reports to the Head of VCA in AP.

Responsibilities

• Support the Head of VCA AP as a Chief of Staff, developing and aligning the strategy and planning in partnership with the leadership team
• Develop the long-term strategy for VCA and Visa, and drive the alignment and execution of strategic initiatives with the rest of the organization
• Drive Value-in-Kind (VIK) for Visa by developing and executing initiatives that accelerate the creation of VIK in Visa’s deals and consumption of VIK towards Visa’s services and solutions, including but not limited to VCA’s services
• Design, develop, and lead initiatives that strengthen core infrastructure needed to scale the VCA business in AP, while driving operational efficiency for the business. This includes, but is not limited to, people / talent / project management, financial performance management, knowledge management, systems and processes
• Lead planning and performance management for VCA which includes Annual Budgeting, Regular Pipeline Reviews, Monthly and Quarterly Business Reviews with the Leadership Team
• Balance facilitation, influence, and leadership to drive alignment across the Visa organization and execute strategic initiatives for VCA
• Manage a team of 5 to drive the end-to-end planning and execution of a broad range of initiatives for VCA

At Duke Corporate Education, we empower leaders at all levels to be catalysts of change in their organizations and, ultimately, in society. By designing and delivering best in class advisory, leadership development and change management programs, we accelerate business leaders and their teams to build for the future. Our global team have an enviable track record of delivering some of the most scaled, impactful and innovative learning programs and leadership interventions in the world. With delivery in over 85 countries, we partner with clients to co-create the right solution for any level of leadership. Together, we transform leaders and business, creating sustainable impact at scale and speed.  

We are seeking a motivated Project Director to join our team in Singapore, to play a key role in developing and driving leadership development solutions for our clients. Our entrepreneurial environment will offer you significant opportunities for personal and professional development, and the freedom to excel. 

This role is office based and requires regular travel to client sites.

Responsibilities

Key responsibilities include:

• Translate client needs into impactful learning solutions.
• Produce and manage actionable project plans and drive progress towards deliverables.
• Manage project budget, contract, and timelines to ensure successful project completion.
• Build strong relationships with clients at senior levels, including multinational FTSE 500 organizations.
• Collaborate with internal and external stakeholders to ensure project progress and quality standards are met.
• Lead project teams, providing feedback, guidance, and support to ensure project milestones and goals are met.
• Prepare and deliver status updates and presentations to clients and internal teams.
• Identify, track, and communicate project risks and issues to drive resolution.
• Compile and analyze data to evaluate project performance.

• Experience in learning & development program design (preferably for Leadership Development) or consulting in a people related field

• Minimum 4 years of experience in project management. PM qualification preferred.
• Bachelor's degree in business or related field required.
• Strong communication and interpersonal skills, with a proven ability to build and maintain relationships with key stakeholders.
• Resilient and adaptable, comfortable working in a changing environment.
• Ability to lead, motivate, and influence project team members to drive success.
• Strong analytical and problem-solving skills.
• Demonstrated ability to manage multiple projects simultaneously.
• Experience with project management software and tools required.
• Must be able to travel regularly.

Duke CE is an equal opportunities employer and invites all applicants who meet the requirements to apply.

What we offer

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

A career that lets your passion shine

As Regional Director hotel performance Asia Pacific for Sofitel, MGallery & Emblems, you will lead the strategy across all luxury segments to execute revenue targets in alignment with the groups, visions & goals and values. Keys to the success of this role is the ability to collaborate closely with Operations and build trusted business partnerships in region with the support RSVPOs in all manner of hotel performance excellence with a focus on quality and commercial delivery as well as engage with Owners as required and Key Stakeholders in an ambassadorial capacity.

You will be based in Singapore and will report to the Global Head of Hotel Performance Sofitel MGallery Emblems.

As a role model within the regional commercial community, you will be responsible for developing the hotel commercial teams to release their full creative potential in achieving the highest possible revenue from properties within the SMgE region whilst simultaneously optimizing value and service for our clients.

RELATIONSHIPS

All Hotel Directors of Sales & Marketing Sofitel MGallery Emblems

All General Managers Sofitel MGallery Emblems          

All Marketing and Communication executives Sofitel MGallery Emblems

All ACCOR ± SVP ± VP Sofitel MGallery Emblems

All Revenue Managers Sofitel MGallery Emblems

All Accor Global & Luxury Sales Offices Worldwide

KEY SUCCESS FACTORS ARE THE FOLLOWING:

Provide strategic direction on driving hotel performance excellence, particular focus on sales delivery, loyalty contribution and TARS contribution.

Ensure credibility and attend owners meetings as required with the regional SVPO.

Assist in the recruitment and validate the appointment of senior sales, distribution and loyalty roles in hotels.

Contribute to the critical path to support new hotel openings /de flagging of hotels.

Coordinate with the whole Sofitel, MGallery Emblems team for assistance, as well as the broader Accor organization for sales, loyalty, distribution.

Be the interface to the global sales organization to ensure brand representation and production.

Strong coordination with luxury sales, including some tactical dedication actions for Sofitel, MGallery & Emblems.

AREAS OF RESPONSIBILITY

Strategy

You will contribute to the development of strategy for each hotel to achieve performance and excellence, together with Sofitel, MGallery & Emblems Commercial and Marketing teams and all stakeholders;

You will provide strategic direction, guidance and support on Sales & Marketing concepts and operational decisions for each hotel.

You will conduct bi-annual or as when required hotel business reviews for key assets;

Budget

You will actively participate in annual hotel budget and marketing plan process;

You will validate sales, loyalty pre-opening budgets and proformas in conjunction with Revenue.

You will manage new developments in region;

You will oversee the pre-opening Sales & Marketing function to support Managed and Franchise hotels.

Drive Performance & Quality

You will work with country Sales, Marketing, Ecommerce and Loyalty executives, as well as SMgE Commercial and Marketing teams to drive Topline performance and grow market share for key assets;

You will Support the VPO on all hotel CSR initiatives

You will Develop tactical campaigns that will help drive revenue, F&B, SPA, Meeting & Events

You will develop Performance Improvement Plan (PIP) commercial objectives together with finance, with necessary input and validation from all stakeholders;

You will monitor the hotel quality KPIs;

You will contribute to the quality and brand standards monitoring across all areas while on-property, informing where necessary relevant teams if action is required;

You will support SVPOs as required, responding to owner requests on performance or excellence topics.

You will analyze S&M competitive positioning and market trends in all markets;

You will help develop, with the central commercial team tactical plans within Sofitel MGallery Emblems (SMgE) SMDL teams to support hotels in need;

People & Relations

You will act as brand ambassador representing SMgE Brands;

You will have strong and effective interactions with Owners around sales & marketing performance and new projects;

You will participate in the hiring process of new S&M Directors for hotels, and maintain a list of talent with mobility potential;

You will build and maintain a network of key industry contacts

As part of the Visa Commercial Solutions team in Asia Pacific, based in Singapore, reporting to the Head of B2B Partnerships Asia Pacific, this role is dedicated to direct corporate engagement in multiple markets in Asia Pacific.  This role will build market awareness of Visa’s comprehensive payment solutions and develop and convert pipeline opportunities into revenue generating relationships for Visa’s Issuer Clients. The engagement with Corporates, with a priority on large multinational corporates operating across Asia Pacific, will focus on Visa Commercial Solution opportunities encompassing Travel and Entertainment and B2B Procurement programs including virtual card solutions as well as cross sell into services such as expense management, data and reporting solutions and B2B Acceptance . You will be responsible for: Increasing market awareness through targeted advocacy to Large & Middle Market Corporates Developing relationships through specialized sales engagement with key Corporate decision makers in Treasury, Procurement, Payables and Travel Management. Delivering leads and qualified opportunities to Issuers to drive new business for Financial Institutions and Visa.

In addition to sales activities with corporates, the role will involve engagement with internal sales teams to leverage and coordinate engagement with existing relationships as well as issuers sales teams, technology and solution partners, ERP platforms and ecosystem partners such as industry bodies, trade associations, consulting firms.  The role will require demonstrating expertise in technical and commercial areas through ongoing tailoring of sales narrative, best practice guides, testimonials to serve corporates in diverse industry segments.

You will take a consultative and strategic approach in selling commercial cards as a working capital solution by identifying needs, assessing opportunities and options.

What do we expect from you?

The Sales Director is a senior leadership role responsible for driving the overall sales strategy and revenue growth for the hotel. The role focuses on building strong relationships with key market segments, identifying new business opportunities, and ensuring that sales targets align with the hotel’s goals. The Sales Director will lead the sales team to achieve operational excellence while maintaining the highest standards of professionalism and service.

How your day looks like:

Sales Strategy and Planning

• Develop and implement the hotel’s sales and marketing strategies to achieve revenue goals across room sales and other revenue streams.
• Conduct market analysis to identify trends, competitor activities, and opportunities for growth.
• Prepare and execute annual sales plans, including goals for key market segments.

Revenue Growth

• Drive room sales and ancillary revenue by securing business from corporate, leisure, group, and other target markets.
• Focus on high-value accounts to maximize profitability and ensure repeat business.
• Collaborate with the Revenue Management team to optimize pricing strategies and ensure alignment with market demand.

Key Account Management

• Cultivate and maintain strong relationships with existing clients, corporate partners, and travel agencies.
• Identify and secure new business opportunities to expand the hotel’s client base.
• Represent the hotel at industry events, trade shows, and networking opportunities.

Team Leadership and Development

• Lead, mentor, and manage the sales team to ensure high performance and achievement of sales targets.
• Provide regular training to enhance team members’ skills in prospecting, negotiation, and relationship management.
• Foster a positive, results-oriented culture within the sales department.

Collaboration and Coordination

• Work closely with the Marketing, Revenue Management, and Operations teams to align sales initiatives with overall hotel objectives.
• Support the General Manager/Senior Executive in preparing sales reports and forecasts for ownership and stakeholders and other ad hoc duties when required.
• in preparing sales reports and forecasts for ownership and stakeholders and other ad hoc duties when required.

Reporting and Analysis

• Monitor sales performance metrics and prepare monthly and quarterly reports.
• Analyze business trends and develop actionable insights to improve sales performance.
• Regularly review key account performance and adjust strategies as needed.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

• Support the General Manager - Lounge in all Talent & Culture (T&C) aspects and act as the main point of contact for T&C-related matters.
• Develop, communicate, and implement strategic T&C policies, plans, and goals to all team members.
• Identify and execute strategic initiatives to attract and retain talent.
• Prepare and implement action plans to enhance employee engagement.
• Oversee compensation and benefits processes.
• Address and resolve all internal and external T&C-related inquiries.
• Foster a performance-driven culture within lounge operations.

ServiceNow is seeking Enterprise Architecture Leaders to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision.  We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.

While collaborating with customers, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.

What you get to do in this role:

• Lead a team of motivated, innovative and collaborative pre-sales Architects as they engage with our customer to find new technology solutions to create value.
• Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
• Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work
• Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.
• Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
• Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels
• Work with architecture development methods, modelling approaches and architecture patterns for integration
• Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
• Provide thought leadership and collaborate with internal ServiceNow business units
• Identify, lead and contribute to the creation of best practices, white papers, workshops, etc

Introduction to Zodia

Digital Asset Custody, the way it should be

As an institution-first, FCA-regulated digital asset custodian, Zodia Custody aims to provide financial institutions, corporations, and professional investors with the freedom to realize the full potential of the digital asset future on their own terms. Established in 2020, Zodia Custody combines the agility of a start-up with the heritage of a 167-year-old financial institution, Standard Chartered, in partnership with Northern Trust and SBI.

Scope of Role:

Sales Leadership

As the Sales Senior Manager or Director, you will play a critical role in leading the sales strategy and execution for Zodia Custody in Singapore. You will be responsible for driving revenue growth by:

• Developing and implementing effective sales strategies that align with the company’s goals and market demands.
• Building and nurturing relationships with key client stakeholders, ensuring high levels of customer satisfaction and retention.
• Identifying market opportunities for new business and enhancing the company’s market presence.
• Analyzing sales data to inform strategy and improve performance metrics.
• Collaborating with marketing and product teams to align sales campaigns with product launches.
• Representing Zodia at client meetings, industry events, and conferences.

Key Stakeholders:

• Singapore Country Leader
• Marketing Department
• Product Management Team
• Clients and Partners

. Industry Knowledge

• Expertise in Digital Assets: In-depth understanding of blockchain, cryptocurrency, tokenisation, and the role of custodians in the digital asset ecosystem. Strong background in selling digital asset solutions or financial services products.
• Regulatory Awareness: Knowledge of Singapore financial regulations, including MAS requirements, PSA, and AML compliance.
• Custody and Security Expertise: Familiarity with custodial solutions, cold storage, multi-signature wallets, and other security technologies in the digital asset space.

2. Sales Skills

• 7+ years of experience in sales roles within digital assets or financial services, with minimum of 2 years within Crypto industry in any capacity
• Proven Sales Track Record: Demonstrated success in meeting and exceeding sales targets, ideally in financial services, fintech, or digital assets.
• Pipeline Management: Ability to manage complex sales cycles, from lead generation to closing deals, with large institutional clients.
• Consultative Selling: Skills in understanding client pain points and delivering tailored solutions that align with their needs.

3. Strategic Thinking

• Market Insights: Ability to analyse market trends and position Zodia Custody as the preferred partner in Singapore.
• Solution Innovation: Capacity to adapt custody solutions to meet the evolving needs of institutional clients.
• Competitor Analysis: Awareness of competitors' offerings and ability to differentiate Zodia Custody in the market.

4. Operational Knowledge

• Product Knowledge: Strong understanding of Zodia Custody's services, including technology, security protocols, and value proposition.
• Integration Expertise: Familiarity with integrating custody services with existing client platforms (e.g., Fireblocks, treasury systems).
• Post-Sales Support: Ability to ensure a seamless client onboarding experience and maintain long-term relationships.

5. Communication Skills

• Clear Messaging: Ability to explain complex digital asset concepts to clients with varying levels of technical understanding.
• Negotiation Skills: Expertise in structuring and negotiating contracts that benefit both Zodia Custody and the client.
• Stakeholder Engagement: Strong presentation skills for engaging C-level executives and board members.

6. Personal Attributes

• Resilience: Ability to navigate a fast-changing industry and overcome challenges in a nascent market.
• Entrepreneurial Spirit: Proactiveness in identifying opportunities and driving business growth in a new and evolving sector.
• Positivity: Positive and open approach, particularly in promoting trust and integrity in a security-focused industry.

• Base + Commission Scheme
• CPF contributions - Pension plan
• ESOP Plan
• Training & Development budget
• Work From Home - Flexible hours
• 30 days annual leave plus bank holidays
• Private Healthcare

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

Why this is important to Visa

Visa understands that operating a successful company includes driving business growth, strong shareholder returns and financial inclusion benefiting global economies. We strive to make a positive and transformative impact on the world, based on the belief that we can do well and do good.

The Social Impact & Sustainability (SI&S) team executes on this belief every day, connecting our shared humanity, shared planet and shared communities within and outside of Visa. We strive to place Visa at the forefront to power the future of commerce for everyone through inclusive financial products, sustainable solutions and corporate citizenship. Our team focuses on leveraging Visa’s assets, business model and global scale to drive business growth and equitable sustainable economic growth, with a focus on communities at risk of being left behind. We focus on building purpose-driven partnerships that have societal and business benefit, aimed at three key outcomes:

• Support the financial success of small and micro businesses (SMBs), women and underserved communities to expand economic prosperity for individuals and households
• Drive sustainable commerce and support the transition to a low-carbon global economy
• Ensure Visa acts as a responsible corporate citizen in the countries in which we operate and do business

What a Social Impact and Sustainability Regional Lead does at Visa:

• Lead Visa’s Asia Pacific (AP) social impact & sustainability team to drive Objectives and deliver Key Results (OKRs) aligned with market priorities and the Visa 2030 business strategy, including:
  • Expanding entrepreneurship and empowering small businesses, especially women-led businesses, with digital tools, knowledge, access, and security
  • Providing financial education as a foundation for economic inclusion and development
  • Enhancing the security of digital commerce for all
  • Demonstrating Visa’s long-term commitment to supporting the communities where we work and whom we serve
• Partner closely with Visa Foundation, global colleagues, and AP Government Engagement & Communications teams to develop and oversee implementation of:
  •  an overarching narrative illustrating Visa’s purpose and contributions,
  • impact initiatives in markets across the region, and
  • the embedding of social impact into key client relationships and government engagements to drive impact and advance commercial outcomes
• Build deep and lasting relationships with external stakeholders to drive long-term value and enhance the company’s reputation with decision makers across the region
• Coordinate Visa’s humanitarian relief and sustainability efforts in conjunction with relevant functional and business leaders 
• Oversee measurement & reporting of social and business outcomes in line with OKRs

J.S. Held is seeking a Managing Director with a strong focus on delivering exceptional service and superior work product to clientele. You will be responsible for the scheduling, inspection, support, and delivery of multiple projects across various disciplines within the insurance and construction industries. JS Held is focused on learning and development and is continually looking to attract and retain top talent who are creative, self-motivated, and organized.

Job Responsibilities:

• 12+ years’ experience in Construction or Construction Insurance Consulting
• Construction Estimating
• Advanced Analyze delay claims in Primavera P6 and Microsoft Project utilizing Critical Path Methodology (CPM) schedule analysis
• Review and analyze construction claim costs related to Insurance events
• Review construction contracts for terms and conditions applicable to a claim
• Provide updated schedule analysis, including potential timeline impacts and detailed reports
• Strong project management skills
• Strong analysis and critical thinking skills
• Deadline and detail-oriented
• Preparation of professional reports

You will develop and drive people strategies for Singapore and SEA, covering multiple businesses including TVD, UPI, Networks & DTC and other businesses on site. You will partner closely with key executives to cultivate an inclusive, positive and productive workplace culture; identify, develop and retain talents; create and implement local employee experiences and learning & development initiatives. You will develop and maintain a strong relationship with partners in talent acquisition, executive search, compensation & benefits, employment law, etc. to drive high quality HR services delivery to business. You will also serve as HR community leader in Singapore and role model and advocate for “one team” spirit.

You will report to Vice President, Human Resources APAC and partner closely with broader HR community as well as business leaders in Singapore and SEA.

Key Responsibilities:

Strategies

• Partnering with senior leaderships teams to develop key people strategies and objectives for the organization, ensuring that the HR initiatives and programs are clearly aligned with business priorities.
• Participate in and be a thoughtful contributor at key senior management meetings and provide HR input for strategic business projects and long-term planning and budgeting processes.

Talent

• Partner with TA team to ensure timely supply of quality talents to meet business needs.
• Play a leading role in key HR processes including talent review, compensation, performance management, talent planning etc.
• Help to identify learning needs, leveraging internal and external resources to deliver learning programs to support development.
• Provide advice to business leaders, managers and employees on all matters related to employee and organizational development.
• Ensure the delivery of corporate training initiatives.
• Partner/collaborate with HR colleagues across NBCUniversal to drive projects and bring initiatives to fruition.

Change Leadership

• Lead organizational change management process in response to business strategies.
• Where required manage HR due diligence and transaction support for M&A or divestment activity, including integration and change management

Employee Relations and Experiences

• Provide HR leadership and coaching to employees and managers regarding employee relations issues. Ensure prompt and effective management of employee relations issues and grievances.
• Offer guidance and counseling to employees and managers concerning work-related issues and work to resolve issues in a proactive and positive manner.
• Manage and communicate HR policies; develop and implement HR practices and procedures aligned to meet the needs of the business. Ensure compliance with relevant local laws.
• Work with leaders and employees to establish and maintain a positive work environment which encourages the full use of the organization’s diverse talents and abilities.
• Create and execute on Employee Survey action plans and engagement and communications activities.
• Ensure HR operational excellence in data management, HR systems, payroll coordination, on-boarding, off-boarding etc. to enable a desired employee experience.

HR Team

• Provide leadership and oversight of daily activities of local HR team.
• Provide coaching and guidance to develop HR team’s capabilities.

World Central Kitchen is seeking a tenacious and adaptable Response Director who excels at quick, strategic decision-making, thrives at triaging competing priorities, and is a master at building relationships, leading and motivating large teams, and teaching a diverse team of people. The Response Director embraces chaos and ambiguity while implementing WCK responses, and oversees all ground activities of the activation. The Response Director is responsible for ensuring food aid rapidly reaches communities in need in alignment with WCK’s North Star values. 

Duration: The Response Director is a three (3) year term contract position with the opportunity for renewal, offering a unique chance to lead and shape WCK's responses.

This position reports directly to the Chief Relief Officer.

Preferred Location(s): Asia - Must live within one (1) hour of an international airport.

• Bangkok, Thailand
• Dhaka, Bangladesh
• Delhi, India
• Ho Chi Minh City, Vietnam
• Kuala Lumpur, Malaysia
• Singapore, Singapore

Key Responsibilities:

Activation Management

• Respond within four (4) hours notice to a disaster area to act as Response Director, managing relief operations on the ground, or in rare cases, remotely.
• Direct Activation Managers and oversee the work of their teams, including Culinary, Distribution, Community Outreach, and Procurement/Logistics. Manage multiple additional departments represented on the ground, when needed.
• Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK’s North Star.
• Build and train local teams to meet our human capacity needs to feed the need, embracing our accordion model.
• Direct the scope of responses, programmatic changes, and activation timelines, in conjunction with the Chief Relief Officer.
• Facilitate and implement cross-departmental collaboration and information sharing between WCK departments and Activation Managers on and off activation, including, but not limited to, Safety and Security, Communications, Data & GIS, Technology, Volunteers, Communications, Development, Finance, and Human Resources.
• Ensure smooth transitions and complete handovers with other Response Directors, and between Activation Managers, when rotating field teams through phases of the activation.
• Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement.

Budgeting and Logistics

• Work with the finance team to share cost projections for activations, focusing on meal production and logistical needs. 
• Adhere to WCK’s financial policies while adapting to on-the-ground requirements. 
• Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas.

Community and Stakeholder Engagement

• Build strong relationships with local communities first.
• Ensure the teams conduct outreach and engagement activities that contribute to WCK’s reputation as an effective, compassionate, and reliable relief organization.
• Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required.

• Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer. 
• Must live within one (1) hour of an international airport or be willing to relocate. 
• Willingness and ability to travel frequently to remote and potentially hazardous locations within four (4) hours notice.
• Masters degree and/or equivalent preferred, or 10+ years of experience in management roles, preferably in fast paced, ever changing environments; including military, emergency response, culinary, humanitarian or event management settings. 
• Excellent training and coaching skills, and experience leading large, multidisciplinary teams in challenging and rapidly changing environments. 
• Excellent communication skills, both oral and written, with the ability to engage and coordinate with diverse stakeholders. 
• Ability to work independently with minimal infrastructure, amenities and resources.
• Willingness to work in challenging environments with austere living conditions. For example, responders may not have access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets.
• Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations.
• Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure.
• Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates.
• Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments.
• Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities.
• Fluency in English is required; proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Mandarin Chinese, Vietnamese, Bengali, Hindi).

The role of Response Director is critical in ensuring that WCK’s relief operations are effective, responsive, and accountable, following through on our commitment to communities in need, and upholding the high standards of the organization, guided always by WCK’s North Star.

Application & Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK.

References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the country in which they reside. We are unable to sponsor or take over sponsorship of employment at this time.

No recruiters or agencies, please.

Contract Type (If based outside United States or Spain)
We are excited to offer an opportunity for this role in partnership with Velocity Global and TCW Global. If based outside of the United States or Spain, depending on location, the successful candidate will be contracted by either VG or TCW, which will handle all HR-related processes, including payroll, benefits, and compliance, while the employee will work directly with World Central Kitchen to fulfill the job responsibilities.

As a contractor of Velocity Global or TCW Global you will receive the benefits and support of a dedicated HR team, ensuring a seamless experience while you contribute to the mission of World Central Kitchen.

Why Join Us?

Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
Global Impact: Your work will have a direct impact on building a diverse and talented global team.
Professional Growth: Opportunities for continuous learning and career development.
Dynamic Team: Work with a supportive and enthusiastic team that values collaboration and fun.

If you’re ready to bring your unique talents to a role that’s as challenging as it is rewarding, we’d love to hear from you. Apply today and let’s build the future of World Central Kitchen together!

WCK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in being a part of WCK's global talent journey!

In this Strategic Account Development role, you will be responsible for driving the growth of NielsenIQ’s Strategic Analytics & Insights (SA&I) business with key strategic global and regional clients in APAC, fostering profitable revenue expansion, and increasing awareness of the broader SA&I portfolio.

As the Account Development Director, you will take ownership of key global and regional client relationships, leveraging your extensive knowledge of the FMCG industry and NielsenIQ’s products and services. Your role will involve aligning customer priorities with NielsenIQ’s capabilities, identifying and capitalizing on opportunities to deepen commercial relationships and generate additional revenue. You will be responsible for managing a dynamic sales pipeline, accurately forecasting sales for your portfolio, and driving results through multiple sales drivers, including prospecting, campaigns, and other account engagement tools.

This is a unique opportunity for a seasoned commercial leader with a proven track record in generating new revenue from existing clients. You will be expected to drive positive change, challenge existing business processes, and achieve success with the support of the wider industry team. In this role, you will engage at all levels within a matrixed organizational structure, ensuring the effective use of the service model to build and maintain strong, best-in-class NielsenIQ-client partnerships.

Core Responsibilities

• Revenue Growth & Strategic Leadership: Take ownership of revenue generation, driving profitable growth for NielsenIQ (NIQ) Strategic Clients across APAC Local markets. Develop and execute strategic account sales plans, aligning with SA&I global and regional cluster leaders, and ensure consistent performance through the management of sales pipelines, setting sales quotas, and providing monthly sales forecasts. Lead the renewal and negotiation of contracts while delivering revenue goals, maintaining a long-term growth focus.
• Client Relationship & Business Development: Own and nurture commercial relationships with clients, particularly at the senior level and C-suite, to ensure long-term business success. Develop Joint Business Plans, deeply understand client business strategies, and identify growth opportunities. Continuously engage with key decision-makers, influence strategies, and drive sales opportunities to help clients achieve their objectives.
• Collaboration & Teamwork: Partner effectively with internal teams, such as Regional Account Development Leaders, Customer Success leaders, and Strategic Anlytics & Insights Global Leaders, to align on goals, share accountability for revenue targets, and ensure seamless execution of strategies. Ensure that projects meet profitability guidelines and provide input for pricing and RFP decisions.
• Client Advocacy & Market Intelligence: Act as the client's voice, gathering insights on market trends, competitor activities, and customer needs. Establish and maintain senior-level relationships, providing input for product development based on client feedback and market dynamics. Collaborate with Client Advisory Boards and contribute to developing mid/long-term product roadmaps.
• Reporting & Strategic Planning: Take ownership of client-level annual operational planning (OP), ensuring alignment with regional and cluster leaders. Create detailed sales reports and provide feedback to senior leadership, maintaining a balance between achieving short-term sales goals and driving long-term growth.
• Brand Representation & External Engagement: Advocate for the NielsenIQ brand through external events and client engagements to unlock new opportunities and strengthen relationships.
• RFP Involvement & Client Solutions: Lead and support major RFPs, including multi-market opportunities, while collaborating with local sales leaders to define the best solutions for client-specific needs. Coordinate APAC markets for global RFPs to ensure alignment and consistency.

This is a fantastic opportunity for an experienced Account Development Associate Director/Director who has prior experience generating new revenue from existing clients. Taking direct accountability for at least 2 major global clients, the Account Development Associate Director/Director combines an excellent knowledge of the FMCG industry and a deep understanding of NIQ products and services. You will be responsible for aligning key customer priorities and insights with NIQ’s capabilities, identifying and converting opportunities to deepen commercial relationships and drive additional revenue.

You will develop and maintain effective relationships with individuals and teams both internally and with the clients, to provide best-in-class NIQ/client commercial partnerships.

We are looking for someone ready to drive positive change, able to challenge wider business processes, and be fully driven by achieving success with the support of the wider industry team.

You will need to engage at all levels and work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Individual seller responsible for accelerating organic growth whilst delivering on revenue plans
• Own the commercial relationship with your clients, develop Joint Business Plans and a strong understanding of your clients’ business strategy, objectives and growth opportunities
• Devise a strategic approach with agile and flexible solutions that deliver value to our clients in a profitable way
• Deliver revenue plans by negotiating the renewal of contracts and continuous services with clients
• Identify sales opportunities for NIQ services and solutions to help the client achieve their strategic objectives
• Own and deliver on global contractual commitments with clients
• Build and maintain strong networking and C-suite engagement with key players in the clients’ business, and lead discussions with a wide range of decision influencers and budget owners
• Partner and develop effective relationships with Market Sales Leaders, Customer Success and relevant teams in the region to enable them to achieve their targets
• Represent and advocate for the NIQ brand through external events to unlock opportunities among clients

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and private credit team. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:

• Primary contact to client on daily operational, issue discussion and any other request
• Review of Net Asset Value calculation and associated reporting.
• Coordinate investor capital activities, annual financial audit and other statutory reporting.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations.
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Responsible of work allocation and team utilisation. Assist on coordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

Team Summary

The SMT Cluster, Global Clients & Global/Regional Acquirers Client Services team is currently a team of 9 located across the region covering clients in 3 countries: Singapore, Malaysia and Thailand. It also covers Global Clients and Global Acquirers who have presence in the Asia Pacific region. 

The team is accountable for managing the post-sale and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance.

What a Senior Director, Head of Client Services (CS) – SMT Cluster, Global Clients and Global/Regional Acquirers does at Visa?

The Senior Director, Head of Client Services (CS) – SMT Cluster, Global Clients & and Global/Regional Acquirers is a senior leadership role, reporting to the SVP, Head of AP Client Services, and will lead the team responsible for managing the post-sales and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance across the SMT markets, Global Clients and Global/Regional Acquirers.

The Senior Director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. They will define and deploy client service strategies across the different client types including proactive Client Success planning. This will ensure their client operational goals/success metrics are understood, intended outcomes are met and client readiness activities for upcoming mandates are tracked in Client Success Plans. In addition, a key tenet will be to develop and enhance success metrics for the team they lead to ensure Client satisfaction is not only measured, but is exceeded, using net promoter scores, survey results, OKRs, in person meetings, outreach calls, and other factors to determine accountability and proactive engagements by their team members. 

The Senior Director is accountable for building a high-performing and cohesive team, aligned to the global Client Success strategy, by providing leadership to a team of individual contributors. They should do this through coaching, setting strategic direction and applying working knowledge of Visa products, systems, and procedures. They are accountable for personifying the Visa leadership principles while providing guidance to direct reports, cross-functional staff, and senior management to proactively drive Client Success whilst ensuring effective resolution of high-priority issues with potential of significant financial implications.

In this role, you are expected to:

• Lead courageously to inspire the SMT Cluster, Global Clients and Global/Regional Acquirers Client Services team, focused on delivering excellent client experience and optimizing our clients’ performance.
• Be a member of, and active participant in, the AP Client Services Leadership Team and the SMT Cluster, Global Clients & Acquiring Leadership Team.
• Own the expense budget for this group, as well as revenue and sales targets and Objectives/Key Results based on the multi-year Client Success transformation.
• Drive the development and delivery of key strategic initiatives in support of the global Client Success transformation, inspiring and holding team members to account for enacting key changes in support of the future state vision.
• Establish and foster outstanding relationships with executive management team stakeholders from Clients and is adept at independently managing and resolving challenging and complex client escalations by obsessing about clients. 
• Develop and maintain outstanding relationships with key Visa cross-functional stakeholders. Represents the voice of the client on all operational initiatives and issues with key internal partner organizations including Sales, Product, Global Clients, Global/Regional Acquirers, Finance, Risk, Legal and Technology.
• Build and maintain highest quality relationships across all key clients, industry participants and regulatory bodies. Establishes thought leadership in domains on payments, operations, innovation and technology. 
• Own the holistic post-sale and operational relationship of the client portfolio, acting as a key ambassador of all Client Services teams by providing the central voice of Client Services to Clients and Sales Account Owners.
• Act, on an ad-hoc and as needed basis, as the central escalation point for managing client escalations concerning major incident/crisis responses.
• Provides thought leadership expertise on the latest global payment processing trends, Visa solutions, and technologies to provide a world class Client experience.
• Manage all Client Services staff in the SMT cluster, some of whom dual report to other Client Services functions, requiring partnership and coordination with other Client Services Leads.
• Be available for international travel 40% of the time due to the regional footprint of clients, direct reports and team members.

Why this is important to Visa?

This senior leadership role is an exciting opportunity to be at the forefront of and shape Visa’s Client Success transformation, by leading and developing a high-performing team of Client Success Managers to maximize client benefits realization and value from Visa products via proactive optimization processes.

The Db2 Database Engineering Administration team is part of Operations & Infrastructure (O&I) Technology Platform and is responsible for common integration infrastructure that supports communication between multiple enterprise applications and multiple business lines

Should you join our team, you will be responsible for managing the team that provides design, integration, advanced problem analysis, successful deployment, and continuous operational improvement of Db2 z OS database technology used at Visa. You should be well versed in database administration practices and principles as you will share the responsibility of managing overall database build, deployment and support. You will be expected to an influential technical domain authority for the database team.

Job Scope

This Director role is responsible for the team that delivers database administration solutions which involves complex problem solving and taking a broad perspective to identify creative solutions. This management role also serves as a technical functional specialist that guides the team to provide Db2 z OS database administration and solution on development and production systems.

Responsibilities

• Manage the team that supports Db2 database and database availability, database security patching, implementation of database maintenance and support the availability of development, QA, pre-production and production environments.
• Ensure that sufficient resources and skills are available to provide the required technical support.
• Manage a portfolio of applications databases and work with business technology groups to implement new database solutions and to maintain their own existing database portfolio.
• Develop an annual business plan that determines functional activities for subsequent fiscal year.
• Assist with the provision of systems, applications and operational performance monitoring, capacity planning and utilization.
• Assist with the evaluation, development of business cases for the introduction of new Db2-related software into the Visa Host Systems portfolio of supported products.
• Create high customer satisfaction by resolving service issues and preventing lapses in service. Represent the Db2 z OS team at any relevant internal external meetings or seminars providing feedback presentations to the group.
• Create team level strategies, establish team level goals and identify new processes to improve internal productivity.
• Lead projects with cross-functional involvement, interacting frequently with customers, peers and senior managers.
• Ensure adequate resources are available for the provision of database support for the MVS Mainframe Support Hotline.
• Maintain awareness and understanding of the current and planned software and hardware areas to ensure that Visa’s current and future application requirements are met.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

WeLoveSuperMom, a fast-growing and dynamic marketplace and community platform, has a mission to enable parents and families to live better and smarter in Southeast Asia.

Boasting one of the largest family communities in Singapore and growing fast in Indonesia and Malaysia, we are looking for self-driven, innovative, and collaborative media salespeople to be a part of this growth story.

Your role:

• Leverage your existing customer network to pitch and close innovative customer solutions from SuperMom’s array of products for insights, brand building, content marketing, and demand generation.
• Actively seek out qualified new sales opportunities through cold calling, networking, and social media.
• Collaborate with team members to achieve larger deal sizes and better results.
• Gather feedback from customers and prospects and share with internal teams to improve products and service deliveries.
• Develop and maintain strong partnerships with customers to be seen as a trusted consultant at all levels.

You Have:

Benefits:

Summary

Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division.
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Funding Societies | Modalku is the largest SME digital financing & payments platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by PeakXV Partners, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We are looking for an experienced Commercial Director to add value to our growth activities by identifying new commercial opportunities and managing commercial efforts and discipline across Sales and Partnerships. You will keep abreast of trends and market conditions to provide strategic advice to upper management while ensuring success metrics of each team are met. You will be an individual with an entrepreneurial mindset and strong leadership skills, someone with creative strategies and excellent organizational abilities. Success will be achieving quantitative targets (financials e.g. GTV, Revenue, Profitability & non-financials e.g. customer acquisition, retention, etc.) as well as delivering a world class customer experience to ensure FSMK and CU have an excellent brand representation in the market.

What you will do: 

• Accountable for top and bottom line P&L achievements (GTV, Revenue, Profitability) and, raising and resetting the bar consistently
• Develop and implement commercial strategies according to company goals and objectives, to accelerate growth.
• Drive consistent new client acquisition across product lines and customer segments to achieve targets.
• Serve as the overall subject matter expert for the payment business, staying abreast of industry trends, emerging technologies, and competitive developments.
• Provide insights and recommendations to senior leadership based on your expertise, contributing to strategic decision-making.
• Lead the Sales and Partnerships team to drive profitable growth and deliver an exceptional customer experience at all times via a scalable sales machinery
• Manage the sales team in pipeline discipline, taking a data driven approach to managing performance and report to senior management on commercial activities using key metrics.
• Conduct regular training sessions for the sales teams to enhance overall business knowledge.
• Act as the go-to person for the sales team regarding segment-specific knowledge, providing guidance on customer pain points, industry regulations, and product / service positioning.
• Collaborate across sales teams and other departments e.g. compliance, operations, and product to ensure that products and services align with the unique requirements of the customer segments, whilst balancing risks
• Source relevant new commercial, negotiate commercial arrangements and execute whether via sales, marketing or product development to achieve revenue targets.
• Create value by driving referrals across B2B and B2C partners and maintain performance analysis per partner.

What we are looking for:

• Minimum 8 years of payments experience and team leadership experience.
• Extensive SME payments experience
• A passion for meeting the needs of the customer and generating maximum benefit from each customer interaction.
• Proven track record of multi-tasking in a fast-paced environment and delivering an exceptional customer experience at the same time
• An adaptable to constantly changing requirements, and to be independent and highly disciplined.
• Excellent communication & negotiation skills and personal qualities of integrity, credibility and quality

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

The Service Solutions Director is responsible for positioning Dynatrace’s Customer Success strategies and increasing sales of Dynatrace’s Professional Services and Support offerings.  This highly dynamic role works closely with the Dynatrace Product Sales Organization through all phases of the sales process and ensures a successful handoff to customer facing post-sales teams.  The Service Solutions Director will build and mature collaborative relationships with the Dynatrace Product Sales Organization, as well as customers, to understand needs and objectives, gain trust, and ultimately position the appropriate post-sales offerings.  There is also a strong need for good partner alignment with co-delivery strategies, partner support strategies, etc.

The goal of this role is to help new and existing Dynatrace customers realize success and maximize value from the Dynatrace platform and accelerate further investment in Dynatrace.  The scope of post sales offerings includes Customer Success, Professional Services, Business Insights services, Education, and Support.

Responsibilities:

• Develops strong, trust-based relationships with product sales and post-sales teams.
• Works with account teams to articulate the portfolio of post-sales offerings based on a prescriptive solution selling approach. 
• Matures the services sale through the opportunity pipeline to completion, including scoping, pricing, contracts, and procurement.
• Understand the Partners’ business and align Dynatrace Post Sales solutions to develop compelling ‘go to market’ propositions
• Develops relationships with Partners and delivers associated success strategies considering partner positioning.
• Delivers a well-orchestrated hand-off to post-sales teams ensuring knowledge captured during the pre-sales process is thoroughly communicated.  Ensures important information such as Customer business and technical objectives, known pain points, key customer milestones and contacts, scope of services, schedule and all presentations and artifacts shared with the customer are known to the teams engaging to deliver on the post-sales offerings.
• Delivers post-sales offering and positioning enablement to the product sales organization
• Participates in RFP responses to customers addressing post-sales topics
• Tracks and owns service sales forecast, pipeline, and opportunity hygiene.  Reporting on a frequent basis to track both productivity and performance.
• Identifies opportunities and collaborates with the global team to optimize and automate as much manual process as possible when selling service solutions
• Works collaboratively with Dynatrace Services Portfolio GTM, Post Sales Marketing and Enablement teams.  Provides input based on customer feedback and market trends which validates and consistently looks to improve post-sales offering positioning
• Provides unique skills and perspectives to cross-train team member peers
• Tracks and reviews regional post-sales revenue targets

Travel Requirements

• Occasional travel to client locations, Dynatrace offices and Dynatrace events may be required

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

You’re the person our Mama trusts to develop her establishment’s sales