Are you an organised, proactive individual with a passion for education and making a difference? Our Centre Manager / Centre Administrator role could be the perfect fit for you. While experience in the tuition or education industry is a bonus, we believe a willingness to learn, take initiative, and grow with us is what truly matters.
What We Are Looking For in Our Ideal Candidate
- Eager to Learn: You have the ability to take instructions, ask questions, and apply new knowledge.
- Warm Personality: You can communicate effectively with parents and students, offering a helpful, friendly presence.
- Responsible and Accountable: You take ownership of your tasks and ensure they are completed with care.
- Proactive: You don’t wait for things to happen—you make them happen.
- Experience: No experience in the education industry? No problem! As long as you’re willing to learn, we’re here to guide you.
What Kind of Workplace Do We Have?
We’re a small, close-knit company where everyone looks out for each other. Forget office politics—there’s no room for that here. Instead, you’ll find a supportive team that values collaboration and mutual respect. Over time, you’ll have the opportunity to build your skillset and competencies across various areas.
Key Responsibilities
Administration:
- Manage contracts and HR policies, including NDAs and leave.
- Oversee operational tasks like cleanliness, printing, and managing attendance systems.
- Handle registration forms, student records, and issuance of materials.
Student & Parent Liaison:
- Assist with onboarding and orientation for new students.
- Respond to inquiries from parents and students.
- Manage communication channels, such as WhatsApp groups and event calendars.
Program Management:
- Understand and manage a range of programs (tuition programmes).
- Plan schedules and update the Learning Management System (LMS).
- Assist with recorded lessons and term planning.
Sales & Lead Management:
- Follow up on new leads and inquiries.
- Provide detailed program information and upsell services tactfully.
Finance:
- Handle invoicing, bookkeeping, payroll, and CPF submissions.
- Process payments and reconcile accounts.
Maintenance:
- Ensure facilities are clean and well-stocked.
- Manage supplies and coordinate facility upkeep.
Advanced Communications:
- Navigate sensitive situations with parents or students.
- Manage financial assistance cases and follow up on overdue payments.
Training Provided
We don’t expect you to know everything from Day 1! You’ll receive comprehensive training in:
- Company systems and processes.
- Student and parent communication.
- Program details and operational routines.
Working Hours & Location
- Hours: Tuesdays–Fridays: 1:30 PM – 8:30 PM
Saturdays: 9:00 AM – 5:00 PM
- Location: Centres located across various regions (specific locations shared during orientation).
Why Join Us?
At our centre, you’re not just a cog in the machine. You’ll be part of a supportive team that values growth, collaboration, and putting students first. Whether you’re looking to gain experience, develop new skills, or contribute to shaping young minds, this role offers a unique opportunity to make a meaningful impact.
If this sounds like the workplace and role for you, we’d love to hear from you!
