Total 2,876 job vacancies in D19 Serangoon Garden, Hougang, Sengkang, Punggol

As a key member of the Sales Support Team, the Customer Care (Sales Support) reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• Inside Sales Management: Lead the inside sales team in identifying and developing sales opportunities, supporting sales strategies, and achieving sales targets.
• End-to-End Operations: Oversee the entire sales support process, from after-sales support and qualification to order processing, delivery coordination, and post-sales follow-up, ensuring smooth execution and customer satisfaction.
• Team Leadership: Manage, motivate, and mentor a team of sales support professionals, ensuring high performance and continuous development.
• Customer Relationship Management: Build and maintain strong relationships with customers, acting as a liaison between the sales team and customers to ensure excellent service delivery.
• Sales Support & Coordination: Provide administrative and operational support to the sales team, including preparing quotes, processing orders, coordinating shipments, and handling customer inquiries.
• Sales Reporting & Analysis: Monitor sales performance and generate regular reports, analyzing data to provide actionable insights and recommend improvements.
• Collaboration with Cross-Functional Teams: Work closely with other departments (e.g., logistics, finance, marketing) to ensure smooth sales operations and resolve any issues that arise during the sales process.
• Process Improvement: Continuously evaluate and improve sales processes and systems to increase efficiency, reduce errors, and enhance customer satisfaction.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Minimum of 3 years of experience in sales support or inside sales, with at least 1 years in a leadership role.
• Work experience in a SME trading or distributor environment
• Proven ability to lead and manage a team, driving results through effective coaching, training, and performance management.
• Excellent communication and interpersonal skills, with the ability to interact effectively with internal teams and customers.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong problem-solving skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
• Ability to work collaboratively with cross-functional teams and drive operational efficiency.
• A proactive, results-oriented mindset with a customer-centric approach.

Preferred Qualifications:

• Experience in sales support or inside sales within the Life Sciences or healthcare industry is a plus.
• Knowledge of Trade Facilities like Letter of Credit is advantageous

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description

• Day to day prepress operations
• Check output and ensure quality in confirmation with customer’s request and take corrective action if need to
• Edit, design layout and produce documents for publication using desktop publishing.
• Create FA layouts/design artworks upon clients' request using Photoshop and Illustrator.
• Be able to carry out image retouch & colour correction of images using Photoshop.
• Ensure deadlines are met.
• Checking of mock-ups for clients and suppliers.

Job Requirements

• Ensure production pieces are produced in a timely fashion.
• Maintain interactions with print production and CTP staff on scope of projects.
• Ensure all work produced is technically correct and meet requirements.
• Able to work independently with little or no supervision
• Attention to details.
• Deadlines driven
• 1 – 2 years of working experience in the Creative/ Printing Industry.
• Proficient in Adobe Creative Suite: InDesign, Illustrator, Photoshop.
• Responsible in converting final artworks for printing
• Perform colour corrections on artwork

Ship's Store Purchaser / Vessel Store Purchaser

• Identify, qualify, and select vendors of materials, equipment, products, or services, and conduct overall Ship's Store supplier management.
• Manage purchase requisitions/orders.
• Obtain quotes for various Vessel stores, spares, and services arrangement based on RFQ from vessels and vessel managers / operations teams.
• Ensure that all purchasing activities are carried out in accordance to the organisation’s purchasing guidelines and procedures.
• To establish framework agreements with suppliers and ensure relevant goods and services are purchased under such agreements whenever possible. Negotiate with suppliers to deliver best results for the company.
• Keep update of purchase order into company costing system;
• Make monthly purchase report;
• Update vender list of suppliers and subcontractors, build up and update direct contact with local and overseas makers;
• Build up and update data base of company production consumables, ship store supply and ship spares for quotation and purchase purpose;
• Prepare documents including delivery order and apply related permits for ship’s repairs at request;
• Assist for operations arrangement, such as coordination with ship’s agent, superintendent, sub-contractors and our repair team for daily operation if necessary;
• To conduct periodic vendors appraisals and price comparisons.
• Arrangement of servicing and services towards meeting Class requirements such as Class Annuals and other related services.
• Ensure that proper cost/benefits evaluations are made prior to bringing forward any recommendations.
• To oversee the entire purchasing documentation process and ensure quarterly cost reports are submitted.
• Oversee and ensure that all invoices are correctly matched to PO and DO. Ensure all invoices are checked and input of the relevant account codes on the invoices.
• Oversee and ensure that all invoices are approved by the relevant person and passed to accounts in a timely manner.
• Communication with clients for approvals incl. of checking and monitoring the status of various requisitions.
• Arrangement of freight to the vessel and ensuring spares /stores reach in time with regular follow-up.
• Provide suggestions and feedbacks for the improvement of the execution of tasks and working instructions.
• Undertake any ad-hoc duties and additional responsibilities as and when required.

Requirements and Experience: (Essential skills, qualifications, and experience)

• Must have experience in Marine Supply (Ship's Store Purchasing)
• Experience of a minimum of 2 years undertaking Ship's Store procurement requirements (IMPA Code)
• Having worked in the maritime and shipping industry, either with ship management companies or ship owners as a Purchaser.
• An understanding of the dynamics involved with purchasing requirements for vessels and their changing needs.
• Experience in managing logistics (delivery, supply chain) requirements for ship's stores
• Knowledge and experience of using purchasing systems for marine requirements.
• Ability to communicate timely, efficiently, and effectively.

We are looking for a Journalist cum Content Producer to join the Lianhe Zaobao China News Desk. In this role, you will work with a team of passionate media professionals to generate news content for both print and digital platforms of Lianhe Zaobao with a special focus on international news related to the Greater China Region. You will also be involved in content production and management of the different social media channels to reach out to a wider audience.

You are expected to:

• Gather facts and information from verified sources to generate news content for both print and digital platforms;
• Present the information in a clear, concise and interesting way;
• Edit content and keep the Lianhe Zaobao website updated with news and web features;
• Manage various digital platforms and drive audience engagement;
• Monitor social media metrics and data trends for insights to improve our content offering;
• Produce multimedia content such as videos, infographics and long forms.

Requirements

• Degree in Chinese Studies/Mass Communication/Politics and International Studies or relevant fields preferred; Prior experience in media industry as a journalist would be advantageous
• Strong passion in current affairs, with special interest in political, economic and social developments of the Greater China Region
• Proficient in English with strong command of Chinese as this role is for a Chinese publication
• Self-motivated and reliable; able to work independently under tight deadline;
• Experience in video production, image editing and social media management is an advantage

We are looking for a Product Management & Supplier Relations Lead – Commodity Chemicals to join our company.

The Product Management & Supplier Relations Lead plays a pivotal role in driving the growth and success of the Commodity Chemicals Sales Product Group. The key responsibilities include building and nurturing strong supplier relationships, spearheading the introduction of new products and services, and streamlining internal processes to manage commodity chemical inquiries effectively. This role ensures that offerings align with market demands and customer needs. Collaborating closely with the Commercial Manager, the Lead will establish a competitive pricing structure and contribute to the overarching business strategy, promoting seamless alignment between sales, local operations, and support functions.

In Wilhelmsen Ship Services, the people at Wilhelmsen don’t just hold jobs here. They make the most innovative ideas a reality – and in the process, they shape the maritime industry. With one of the largest maritime networks in the world, we do work that makes an impact - if it floats, our products are probably on it. Supplying marine consumables, products, and solutions to every conceivable vessel type, our Marine Products division includes the Unitor brand of products, Timm ropes, Unicool refrigerants, and Unitor and Nalfleet marine chemicals. Last year we made product deliveries to 27,500 vessels, at over 2,000 ports.

Who you will report to:

This role reports directly to the Business Director, New Growth

What you will be doing:

Supplier Relations

• Build strong relationships with suppliers to ensure quality, availability, and compliance.
• Work with Procurement to onboard new suppliers and address performance issues.

Product Management

• Research market trends and customer needs to develop and manage products.
• Introduce new products, align with customer feedback, and support business growth.
• Represent the company at events to promote products and position us as a market leader.

Operations

• Create and improve processes for handling commodity chemicals efficiently.
• Work with local teams to streamline operations and support growth.

Pricing & Training

• Develop pricing strategies to stay competitive and profitable.
• Train sales teams on product features and support customer engagement.
• Drive sales growth through campaigns and market insights.

What you need to be successful in this role:

• Strategic Vision: Balance short-term delivery goals with long-term growth planning.
• Proactivity: Anticipate and address customer needs and supplier issues.
• Market Awareness: Stay updated on trends to identify opportunities and set the product apart.
• Data-Driven Decision-Making: Use insights to shape offerings, pricing, and operations.
• Problem-Solving & Adaptability: Deliver innovative solutions in a dynamic environment.
• Collaboration & Time Management: Work across departments effectively and manage priorities to meet deadlines.
• Attention to Detail: Ensure accuracy in quotes and communications.
• This role is perfect for a motivated, detail-oriented professional who thrives under pressure and prioritizes customer needs while driving global growth.

What we are looking for:

We are looking for a strategic and result-driven professional with a strong background in product management and supplier relations, who thrives in a dynamic and fast-paced environment. The ideal candidate is a natural collaborator with excellent communication and analytical skills, capable of identifying market opportunities, building robust partnerships, and driving the growth of our commodity chemicals product line globally.

Education & Experience

• Bachelor’s degree in business, supply chain, maritime, or a related field (Master’s/MBA is a plus).
• At least 2 years of experience in product management, sourcing, or business development within shipping, chemicals, or industrial supply sectors.

Skills & Competencies

• Proven expertise in building and maintaining supplier relationships.
• Strong analytical skills for market research and pricing strategy.
• Excellent project management and process improvement abilities.
• Effective communication, negotiation, and relationship-building skills.

What we offer:

Working in Wilhelmsen can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.

Sounds interesting? If you can see yourself in this role, please let us know why you are our Product Management & Supplier Relations Lead – Commodity Chemicals.

Work location: Singapore/Greece

Job Responsibilities

• To carry out supervisory roles in day-to-day site activities including taking care of workers and coordinating with client’s supervisory staff to manage inspections, etc.
• Ensure that all construction & M&E work is carried out or constructed according to the approved plans and design.
• Ensure all works are carried out within time schedule, follow the safety protocols, and maintain the required quality.
• Coordinate with fellow colleagues from different departments to ensure the smooth transition of M&E works and eliminate abortive works through regular discussions.
• Ensure proper preparation of work areas for subcontractors to carry out their works and ensure adequate materials preparation for execution.
• Monitor performance of subcontractors, evaluate the progress and manpower to ensure adequacy and adherence to schedule.
• Keep daily site records of manpower, materials usage, and works status.
• Attends all necessary M&E work progress meetings, internal meetings as & when required.
• Embraces safety and ensures all practices comply with safety regulations.
• Any other duties as assigned.

Job Requirement

• Minimum 3 years of M&E Supervisory experience.
• Good verbal and written communication skill.
• 6 days work week.
• Location : West

• Oversea routine production and production floor cleaniness
• Ensure that products are made to quality standards
• Troubleshooting and solving issue on production floor
• Min 3 year experience
• Required basic computer skill, and language skill

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Creating user accounts for corporate customers
• Assisting the Sales and CRM team in the placing of orders for corporate customers
• Assisting the Sales team in the preparation of documents for tenders and projects
• Generating invoices for corporate customers
• Generating sales and incident reports for internal analysis
• Assisting the Sales Manager in clearing customer payables
• Any tasks as and when assigned by line manager

JOB REQUIREMENTS

• To be proficient in basic computer skills (especially MS Office functions)
• To be a good team player with good communication skills
• To be meticulous and reliable
• To be willing to learn and step out of existing job scope when required

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Job Description: Marketing Manager

Responsibilities

• Publicizes events & special promotions
• Developed marketing materials. example: ads and brochures and execute advertising campaigns and promote brand recognition
• Work closely with internal and external Teams to ensure all social media platform is up to dated.
• Maintain good relationships with existing clients
• Conduct markets research and identify event opportunities and generate interest for holding events
• Ability to think out of the box for generating new business
• Presents ideas and solutions to meet client’s needs
• Responsible for tender of new projects and servicing of existing projects
• Responsible for Event, Partnership and other Marketing activities
• Create detailed proposals for all events, including timelines, venues, vendors, staffing and budgets
• Collaborate and communicate with internal and external stakeholders
• Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plans
• Budget adherence and tracking
• Engage in ad-hoc responsibilities and/or projects as needed to assist in the continuous growth of the organization
• Project administration and management of workflow
• Onsite execution and delivery of event.
• Any other ad hoc duties

Qualifications

• Strong time management - Able to organize time effectively, forward plan and prioritize tasks/projects to ensure work load is balanced and urgent situations are dealt with immediately
• Possess strong presentation and negotiating skills
• Excellent communications and interpersonal skills.
• Strong interpersonal skills
• Diploma or Bachelor Degree with min 2 years of relevant experience
• Experienced in tender, event planning and vendor relationships
• Good communication skill, negotiation skill & ability to manage multiple and complex projects simultaneously

The business Consultant job description should start with an interesting, eye-catching introduction.Here is an idea of what this introduction may look like:We are looking for a qualified Business Consultant to join our team! As a Business Consultant, you will be responsible for helping our clients reform and improve their operations and support their business by providing various business solutions.In addition, you will undertake and manage projects on behalf of the client’s business when it lacks resources, ideas or motives to perform them in-house.Business Consultant duties and responsibilities
The business Consultant job description should contain the following duties and responsibilities:Plan, organize and manage business projects for clients
Based on clients’ requirements, work on projects related to recruiting, payroll, production, budgeting, promotional campaigns, etc.
Communicate with and meet with clients when needed
Perform initial assessments for each client before the project begins
Collect as much information about the client’s business as possible
Understand clients’ needs and wants
Perform research using shadowing, interviews, surveys, reading reports, etc.
Constantly recommend solutions for improvement
Develop detailed business plans
Determine the project’s KPIs
Track KPIs and prepare reports
Business Consultant requirements and qualifications
The business Consultant job description should contain the following requirements and qualifications:X years of experience as a business consultant or similar role
Critical thinker
Problems solver
Great negotiation skills
Great communication and interpersonal skills
Knowledge of diverse business areas and fields such as IT, Marketing, HR, etc.
Proficiency in MS Office
Familiarity with business management software such as CRM and ERP
BSc/BA in business administration or relevant field
MSc/MA in a specialized business field is a plus
Certified Management Consultant is a plus

Position Overview:
Seeking for a veterinary radiologist is a board-certified specialist responsible for diagnosing medical conditions in animals through advanced imaging techniques. Collaborate closely with veterinarians, veterinary specialists, and other team members to interpret diagnostic images and guide treatment plans for a wide range of animal species.

Key Responsibilities:

1. Diagnostic Imaging:
   • Perform and interpret diagnostic imaging studies, including radiographs, ultrasound, echocardiography, CT scans and MRI scans.
   • Supervise and perform specialized imaging-guided procedures, such as fine needle aspirates, biopsies, and therapeutic interventions.
   • Ensure proper positioning, safety, and care for patients during imaging studies.
   • Provide detailed and accurate written reports of imaging findings to referring veterinarians.
   • Work closely with imaging technicians to perform imaging procedures.
   • Work closely with imaging technicians to maintain and monitor imaging equipment to ensure optimal performance and compliance with safety regulations.
   • Implement protocols to ensure high-quality diagnostic imaging.

2. Collaboration with other Departments:

• Collaborate with veterinarians from other departments and specialists to develop diagnostic and treatment plans based on imaging results.
• Offer second-opinion consultations on complex cases.

3. Training and Mentorship:

• Provide training and guidance to veterinary technicians on radiologic procedures and interpretation.
• Participate in continuing education for the veterinary team on imaging advancements.

Qualifications:

• Education: Doctor of Veterinary Medicine (DVM or equivalent) degree from an accredited institution.

Desired skills and experience:

• Education: Doctor of Veterinary Medicine (DVM or equivalent) degree from an accredited institution.
• Certification: Board certification in Veterinary Radiology (e.g., by the American College of Veterinary Radiology [ACVR] or European College of Veterinary Diagnostic Imaging [ECVDI]).

Experience: Previous experience in a clinical or academic setting is preferred

Key Role

To create a meaningful experience for SGTech’s corporate members in our business communities (Chapters) related to Digital Trust and Digital Transformation technologies. This includes advocating for members’ needs, driving business matching and capability building opportunities, and facilitating collaborations and connections in the community.

To succeed in this role, you require strong stakeholder management skills to manage the interests of C-suite industry leaders, community partners and government agencies. It is also important for you to be detail-oriented and possess strong communication, problem-solving skills, and a growth mindset.

The Chapter Manager will have a unique opportunity to work closely with industry-led C-suite leadership team known as Chapter Executive Committees (Excos) to engage and create value for the broader community.

Key Responsibilities

1) Chapter Exco Management

• Facilitate regular meetings to plan, consult and drive execution of chapter management plans;
• Work closely with Exco members to source for the resources required to ensure successful execution of projects and activities;
• Coordinate communications between Exco members and SGTech Council leadership to ensure alignment to organisation goals;
• Provide secretariat support for pre-meeting, in-meeting and post meeting;
• Assist Chapter Chairs in identifying diverse and capable industry leaders to participate as Exco members;
• Track and manage objectives and key results of the chapter.

Advocacy: Serve as the voice of members to policymakers and regulators

• Acquire domain knowledge to adequately to engage Exco, members and stakeholders;
• Consult members regularly to understand their business challenges;
• Facilitate constructive dialogue opportunities with key government agencies;
• Consolidate and represent industry feedback through appropriate channels, e.g. Budget recommendations.

Advisory: Help members navigate government structures, programmes and policies

• Build a strong understanding of the public and private sector landscape specific to your chapters domain;
• Build a strong understanding of the grants and programmes managed by SGTech.

Business Opportunities: Drive local and global business matching opportunities for members

• Coordinate business matching events in partnership with SGTech’s Digital Transformation and Internationalisation programmes;
• Manage partnership with tech user businesses communities. Take ownership in developing relationships and collaborations with other trade associations and equivalent partners.

Business Capabilities: Build members’ business capabilities in Talent, Sustainability, Digital Transformation and Trust.

• Champion initiatives that support members’ business needs in the areas of Sustainability, Digital Transformation, Digital Trust, Internationalisation and Talent Development;
• Work with SGTech’s Strategic Programmes team to customise and design new programmes and products to benefit the member community.

Collaboration and Connections: Bridge B2B connections and partnership opportunities for the community.

• Facilitate programmes and activities that provide a platform for members to interact, e.g., networking events, business matching, workshops and seminars;
• Actively engage the community to develop a strong understanding of the membership base, contributing to the higher success in chapter member retention at renewal.

Requirements

• At least 5 years of working experience preferred. A track record of working with business communities and senior management stakeholders will be an advantage;
• Strong stakeholder management skills and confidence in engaging senior management and partners at all levels;
• Strong communication skills, including presentation, storytelling, negotiation, and persuasion;
• Demonstrated track record of meticulous project management;
• Strong problem-solving abilities and resourcefulness in finding effective solutions;
• Self-driven and pro-active with a passion for personal growth and professional development, especially in the technology space;
• Ability to work collaboratively with cross-functional teams and external stakeholders to drive for success.

Note: Only shortlisted candidates will be notified.

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Inventory Management: Maintain accurate and up-to-date inventory records.
  Conduct regular physical inventory counts and reconcile discrepancies.
  Monitor stock levels to identify potential shortages or overstocks.
  Implement and maintain inventory control systems and procedures.
  
• Purchasing and Procurement: Process purchase orders and track deliveries.
  Coordinate with suppliers to ensure timely deliveries.
  Negotiate favorable terms with suppliers.
  
• Data Entry and Reporting: Accurately input inventory data into the inventory management system.
  Generate reports on inventory levels, usage, and purchasing trends.
  Analyze data to identify areas for improvement and cost reduction.
  
• Operations: Coordinate with warehouse staff to ensure efficient workflow.
  Maintain a clean and organized warehouse environment.

Qualifications:

• Diploma or equivalent.
• Minimum 1 year of relevant experience
• Proficiency in inventory management software
• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Duties & Responsibilities:

• Set up the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales
• Study each recipe and gather all the necessary ingredients
• Cook food in a timely manner
• Delegate tasks to kitchen staff
• Inform wait staff about daily specials
• Ensure appealing plate presentation
• Supervise cooks and assist as needed
• Slightly modify recipes to meet customers' needs and requests (e.g. reduce salt, remove dairy)
• Monitor food stock and place orders
• Check freshness of food and discard out-of-date items
• Experiment with recipes and suggest new ingredients
• Ensure compliance with all health and safety regulations within the kitchen area

Requirements:

• Proven work experience as a Chef or Cook
• Hands-on experience with various kitchen equipment.
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Up-to-date knowledge of cooking techniques and recipes
• Familiarity with sanitation regulations

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Job Summary:
The Customer Service Support Manager is responsible for leading and managing the entire customer service support team, including technicians and maintenance engineers, to ensure the delivery of exceptional customer support. This role involves overseeing daily operations, optimizing team performance, managing service quality, and maintaining strong relationships with customers.

Key Responsibilities

Team Management:

• Lead, supervise, and mentor the customer service support team, including technicians and maintenance engineers.
• Develop and implement training programs to enhance team skills and knowledge.
• Conduct performance evaluations, set goals, and provide feedback to team members.

Service Delivery Oversight:

• Ensure timely and effective resolution of customer inquiries, complaints, and service requests.
• Monitor and maintain service level agreements (SLAs) and key performance indicators (KPIs).
• Develop and refine processes to improve service efficiency and quality.

Operational Management:

• Schedule and allocate resources effectively to meet customer needs.
• Coordinate preventive maintenance, repair, and installation schedules for technicians and engineers.
• Ensure the availability of tools, equipment, and spare parts for field operations.

Customer Relations:

• Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.
• Act as an escalation point for complex or critical customer issues.
• Gather and analyze customer feedback to identify improvement opportunities.

Reporting and Analysis:

• Prepare and present regular reports on team performance, customer satisfaction, and operational efficiency.
• Identify trends, bottlenecks, and areas for improvement through data analysis.

Compliance and Safety:

• Ensure all team activities comply with company policies, industry standards, and regulations.
• Promote and enforce safety protocols and practices in all field operations.

Strategic Planning:

• Contribute to the development of customer support strategies aligned with company objectives.
• Identify opportunities for innovation and cost optimization in service delivery.

Qualifications

• 6+ years of experience in technical support or field service environments.
• Strong leadership with experience managing customer service support team
• Experience working on-site with clients
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis and reporting tools.
• Knowledge of industry-specific tools, IT hardware equipment, and technologies

Key Competencies

• Problem-solving and decision-making skills.
• Ability to work under pressure and handle escalations effectively.
• Strong organizational and time-management skills.
• Customer-focused mindset with a passion for service excellence.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Objectives of this role

Develop strategic plan for optimized productivity
Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
Adhere to company standards for excellence and quality
Seek out opportunities for expansion and growth by developing new business relationships
Provide guidance and feedback to help others strengthen specific knowledge/skill areas

Responsibilities
Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
Maintain project timelines to ensure tasks are accomplished effectively
Develop, implement, and maintain budgetary and resource allocation plans
Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

Required skills and qualifications
Proven success in a managerial role
Strong decision-making ability
Excellent communication, collaboration, and delegation skills
Proven ability to develop and achieve financial plans
Ability to motivate and lead employees, and hold them accountable
Strong working knowledge of operational procedures

Preferred skills and qualifications
Bachelor’s degree (or equivalent) in business management or related field
Experience in conducting performance evaluations
Working knowledge of human-resources processes

• Responsible for coordinating sales meetings and events.
• Provide support in handling daily sales-related documentation.
• Facilitate the sales process efficiently upon receipt of Purchase Orders.
• Assist in taking minutes of meetings, documenting key notes and action items.
• Rendering support for the sales team in the preparation and submission of tender documents.
• Prepare Quatation/Invoices.
• Assist the sales team in compiling and organizing required documents for client interactions, to support team members in the field.
• Work in tandem with the sales team to streamline the sales process.
• Focus primarily on administrative tasks, ensuring sales back-end operations run smoothly.
• Ad-hoc duties as assigned.

Senior Commercial Manager, Research & Safety Market Division Singapore

Thermo Fisher Scientific is seeking a highly skilled and motivated Senior Sales Manager to join us to lead our Singapore Sales team for Fisher Scientific channel business. As a global leader in scientific research and technology, Thermo Fisher Scientific is dedicated to enabling our customers to make the world healthier, cleaner, and safer.

Responsibilities:

• Drive sales growth and meet revenue targets in the Singapore market for Fisher Scientific Channel business.
• Develop and implement strategic sales plans to expand customer base and increase market share
• Provide leadership and guidance to the sales team, fostering a collaborative and inclusive work environment
• Develop and nurture strong connections with important customers and individuals
• Conduct market research and competitive analysis to identify new business opportunities
• Manage the entire sales process, from prospecting to contract negotiation and closing deals
• Collaborate with cross-functional teams to ensure flawless execution of customer projects
• Collaborate with Self-Manufactured and 3rd party suppliers to provide one-stop-shop value proposition to our customers
• Build analytics to measure success of sales strategy, coach and measure Salesforce effectiveness KPI as developed for the team
• Build 5 year Strategic Plan (STRAP) along with the team and execute on it once all approvals in place
• Share of wallet measurement and expansion for all customers

Requirements:

• Master's degree in area of Life Sciences or a related field (MBA preferred)
• Proven track record of success in sales, with 10+ years of experience in a similar role
• Strong leadership skills and ability to drive a high-performance sales team
• Exceptional communication, presentation and interpersonal skills
• Demonstrates a proactive and driven approach to work, with a strong motivation to surpass objectives
• Ability to compete in a fast-paced and dynamic market
• Strict attention to detail and ability to determine and address customer needs
• Demonstrated ability to successfully implement sales strategies and initiatives

Join our team at Thermo Fisher Scientific. Apply today to start your story with us!

1. Possess a Bachelor's Degree or other relevant trade certificate from BCA
2. At Least 3-year working experience and familiarity with the local construction industry
3. Assist the QS manager to manage the tendering process for L6 - ACMV works for commercial, industrial and institution projects, including hospitals and etc.
4. Able to work independently during the tendering process within the tender period
5. Familiar with local code of practices preferred for tendering of D&B Projects
6. Expected remuneration: S$2,500 to S$4,000 per month

Join us in our walk-in interview!

Date: Thursday, 16 January 2025

Time: 10am to 4pm

Venue: Tampines West Community Club

Level 2 Auditorium

5 Tampines Ave 3 S(529705)

Note: Please bring along a copy of your resume & education transcripts for reference

*Singapore Citizens only*

Job description:

Looking to venture into the Aerospace industry? NO PRIOR EXPERIENCE REQUIRED

We are the world's largest airframe MRO solution provider with over 45 years of experience in aviation and are backed by a highly experienced team of engineers and technicians across facilities in Asia Pacific, the U.S. and Europe.

We are looking for individuals who are passionate about Aerospace MRO to join us today!

What you can look forward to:

• Structured training program (classroom + OJT)
• Competitive remuneration package
• Career growth and development

Responsibilities:

(After completion of Aircraft Maintenance Technician (ACMT) training)

• Perform preventive maintenance checks on aircraft systems, structural and/or electrical/ electronic components
• Fabricate and perform approved minor repairs on airframe sheet metal parts, electrical wirings and/or subsystem assemblies' components
• Perform simple operational checks on aircraft system and/ or component using appropriate test sets / tools to ensure serviceability and airworthy in accordance with national regulatory, company procedures and safety requirements

Requirements:

• NITEC/Higher NITEC in any discipline OR
• Diploma in any discipline OR
• Minimum 3 GCE "O"/ "N"/"A" Level (Passes in English/Maths/Science)
• Passionate in working on aircraft and technical work
• Singaporean only

Office Location : Tai Seng

Working hours : Monday to Friday | 8am to 6pm | Saturday 8am to 12pm

Salary (commensurate with experience) : Up to $5,000 + Variable Bonus + Annual Leaves + Medical Benefits

Industry : Construction Sector - A&A / Building Works

Job Description

•Check and analysis drawings, authority requirements and tender specifications

•Check site installation whether it is in accordance to design and standards

•Oversee the projects, ensure compliance of contracts and the drawings with regulatory specifications.

•Able to coordinate with owners, architects, consultants, project managers, sub-contractors and suppliers.

•Attend meetings with architects and consultants

•Other ad-hoc duties as assigned

Job Requirements: Possess at least diploma in Electrical Engineering and Mechanical Engineering (M&E) or equivalent

•However, entry level are encouraged to apply, from recognized University by Singapore PE Board as training will be provided.

•Good operational planning for construction projects

•Good in communication and written abilities

•Required skill: Able to use Microsoft Project to present schedule to the client

•Knowledge in Construction and Renovation.

•Skills required: Autocad

Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Loh Wing Sheng | Registration No: R22110239

Job Summary

To conduct assessments, design and implement rehabilitation programme to facilitate recovery of clients with mental health needs in accordance to their individualised recovery plans.

Job Description

1. Collaborate with members to identify rehabilitation goals through assessments.

2. Facilitate appropriate occupational therapy interventions (groups and individual) with the integration of task analysis.

3. Collaborate with interdisciplinary professionals to develop and conduct relevant programme(s) that enhances the functional abilities and promotes the readiness of members for community re-integration, including vocational rehabilitation.

4. Provide feedback on members' progress and make recommendations to rehabilitation counsellors based on the assessment of members.

5. Plan, evaluate and deliver the adapted clubhouse rehabilitation programmes with the rehabilitation team

6. Conduct outcome evaluation on implemented programme(s) using appropriate assessment tools and make recommendations based on findings to ensure programme's effectiveness.

7. Maintain accurate and timely reporting of outcomes for service development purposes.

8. Maintain accurate and timely documentations and reports.

9. Provide supervision and relevant training to the support staff and students on placement.

10. Be involved in service quality and development activities.

11. Any other duties, as assigned by the Manager (Rehab / Senior Occupational Therapist)

Job Description:

• Answer and transfer phone calls, screening when necessary.
• Welcome and direct visitors and clients.
• Maintain filing systems as assigned.
• Respond to and resolve administrative inquiries and questions.
• Maintain office supplies and coordinate maintenance of office equipment.
• Handle general administrative duties such as data entry, filing, photocopying, faxing, scanning.
• Assist in getting quotations from sub-contractors.
• Assist the Contracts team for tender submissions (knowledge in drawings is a bonus).
• Other ad-hoc duties as assigned.

Job Requirements:

• Candidate must possess at least GCE 'N' level or equivalent.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently.
• Prior experience in Construction contracts/tender team is a plus.
• Entry level candidates are welcome to apply.