The Event Coordinator will play a vital role in planning, organizing, and executing events at Mondrian Singapore Duxton. This role requires exceptional organizational skills, attention to detail, and the ability to deliver memorable experiences for clients and guests. The Event Coordinator will act as the primary liaison between clients and internal departments, ensuring seamless communication and service delivery from inception to execution.
How your day looks like?
Event Planning & Coordination
- Collaborate with clients to understand their event goals, requirements, and budget.
- Develop detailed event plans, timelines, and schedules.
- Coordinate with internal teams (e.g., F&B Team, housekeeping, and front office) to ensure flawless execution.
Client Relationship Management
- Serve as the main point of contact for clients throughout the event lifecycle.
- Conduct site visits, meetings, and consultations to finalize event details.
- Provide personalized recommendations and solutions to enhance client satisfaction.
Logistics Management
- Arrange and oversee event setups, including venue layout, décor, audiovisual, and F&B services.
- Ensure all equipment and materials are in place and functioning correctly.
- Handle last-minute changes, challenges, or special requests promptly and effectively.
Event Execution
- Supervise the on-site delivery of events, ensuring all client expectations are met or exceeded.
- Act as the primary contact for troubleshooting during events.
- Monitor guest satisfaction and address any feedback or concerns.
Administrative Duties
- Prepare contracts, proposals, and invoices in collaboration with the Sales/Finance team.
- Maintain accurate event documentation, including client correspondence, contracts, and post-event reports.
- Track and manage event budgets, ensuring cost efficiency.
Business Development Support
- Assist the Events Manager in identifying opportunities to grow the hotel’s event business.
- Participate in marketing efforts, including social media promotions and event showcases.
- Maintain a strong network of suppliers, vendors, and partners.
Requirements
- Education: Diploma or degree in Hospitality Management, Event Management, or a related field.
- Experience: Minimum 1-2 years of experience in event coordination, preferably in a hotel or hospitality setting.
Skills:
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficiency in event management software and MS Office Suite.
- Knowledge of banquet operations, catering, and audiovisual setup is a plus.
- Personal Attributes:
- Detail-oriented and proactive problem solver.
- Able to work under pressure and adapt to fast-paced environments.
- Passion for delivering exceptional guest experiences.
How do I deliver this?
- Tell it like it is- Authentic, honest, you mean it, sincere, true.
- Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
- I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
- Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
- Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.
