The role of the Customer Program Manager will focus on supporting the Strategy/Operations & COS leader of APJC CX.

The role’s primary focus will be on driving business performance and running the business. To be successful in this role you will have strong business acumen, interpersonal and communications skills and excel at working across a dynamic team to help drive CX strategy and priorities with a strong understanding of the services/SW businesses.

• Act as a Critical point of contact and Business partner across CX, Sales, Finance.
• Institutional knowledge of Services, Financial & Operations Management > 6 years.
• Detailed understanding of the services portfolio and impact to Financials.
• Detailed understanding and governance of a P/L for CX APJC including, but not limited to bookings, revenue, margin.
• Detailed understanding and governance of Services Bookings forecast (renewals, new); representing software and services in Sales and CX forecast calls.
• Monitor progress on joint CX and ISS Plans and Targets to resolve issues and response to asks and highlight priorities where necessary.
• Develop and maintain strong relationship with Software and Sales leadership to collectively drive AOV growth across the region.
• Drive critical KPI (operational, financial, customer centric) related to Services/SW within the theatres which aligns with the success of the One Operating model.
• Oversight and execution of the operational and financial levers to help APJC CX deliver to its FY25 financial plan on a quarterly and annual basis.
• Build rigour around customer interlocks/QBR and proactively drive service delivery governance and stakeholder management.
• Deep dive into SW ATR by theatre with the renewals, sales and theatre leaders to improve adoption, leading to lower attrition and higher renewal rates.

Who You’ll Be:

We are seeking an candidate who is known for Operational Excellence. The ideal candidate will excel at understanding Operations, financial and program management. You will have a bias for action and accountability. You will be passionate about ensuring we drive value for our customers and our shareholders. You will ensure that the value creation from our employees is delivering the highest value for our customers as well as the individual’s career.

This role is an internally facing role and cross functional. It is fast paced, action orientated and constantly evolving. You will need and want to embrace change and ambiguity, iterating the approach as you test and learn.

Minimum Requirements:

• Minimum 12 years’ experience in Operations, financial and program management – including but not limited to the creation of business cases and the deep understanding of the CX P/L.
• Experience in understanding the SW/Services and program management.
• Minimum 5 years’ experience in APJC.
• Deep understanding of Cisco’s Portfolio across Product and Services.

Additional Requirements:

• Experience in Cisco’s Portfolio across Sales and CX.
• Extensive experience in operations and managing complex organizations.
• Experience in Customer Experience, Service Delivery and Customers Success.
• Strategic thinker with operational mindset.
• Excellent executive verbal and written communication skills, and experience presenting to Executive level (preferably board level) audiences internally and externally.
• Ability to influence and articulate business requirements through concise messages.

Responsibilities:

· Thinks Strategically – Ability to relate own area of work and align own actions with Seatrium's capabilities and strategic plans

· Drives Innovation - Ability to deal well with ambiguity, does not need a road map to move forward and is able to adapt to changing circumstances

· Leads Courageously - Ability to take initiative in non-hierarchical situations

· Learning Agility - Ability to continuously seek out new information by asking questions and be open to learning from others across different parts of the business

· Focus on Customer - Ability to understand how own services meet business requirements

· Drives Results - Ability to demonstrate enthusiasm in achieving results and consistently reaches outcomes on time, on budget and without errors

· Influences and Collaborates - Ability to understand others’ view and use rational arguments, information and clear communication to influence others

· Develops People - Ability to respond positively to feedback and coaching and have an active development plan

· Cultural Sensitivity - Ability to demonstrate a curious and positive approach to understanding other cultures and environments

· Conducts survey on project site and proposes construction methodology including subcontracting strategy, equipment/ manpower routing and logistical planning to prepare construction execution and expediting plan

· Prepares scheduling documents, procedures and method statement for construction related activities including setting up the construction planning documentation for tender and project execution stage

· Responsible to prepare construction manpower and equipment planning (i.e. direct and indirect manning) including cost and formulates resource estimation for construction management

· Develops and maintains detailed EPC/ EPCm preliminary stage schedules for EPCC projects for tender stage, incorporating several scenarios to finalize various aspects of EPCC sequencing and contracting plans

· Liaises with third-parties(i.e. design consultants, construction management consultants, contractors) to obtain the latest schedules in the appropriate programmed format for each phase (i.e. planning, design, bid/award, construction, start-up)

· Develops creative reporting tools (i.e. Gantt charts, activity network diagrams and etc.) to communicate complex project sequencing and/ or progress assessments

· Conducts constructability study/ workshop for heavy and critical equipment transportation/erection/installation with tender project team members, commercial, procurement and etc. at the appraisal and proposal stage

· Performs project performance analysis including earned value through the analysis of man-hour resources including productivity of third parties, equipment resources and cost loaded to monitor construction expenses/cost against planning

· Leads project meetings with project team members and relevant stakeholders subcontractors to review on the project completion status against an established baseline

· Reviews construction requisition prepared by engineering discipline and troubleshoots bottle neck between construction and engineering project team members in order to achieve target schedule

· Maintains simplified logic schedules, implementing critical float path analysis to determine problem areas and alert the project team to critical scheduling issues

· Coordinates and validates schedules with cross functional team members and third party schedulers to update any changes to the master schedule to provide accurate reporting to the relevant stakeholders

· Provides progress reporting, developing/updating progress curves, documents and briefing materials as required to assess progress and measurement and promptly reports on schedule slippage/ variances

· Works with other project management team members as required to achieve functional objectives and deadlines

· Provides support in various projects as required to promote cross-functional learning and development, balance team workload and enhance overall team productivity

Requirements:

· Candidate must possess at least a Bachelor’s degree in Marine/ Engineering/ Electrical/ Mechanical, or related disciplines

· At least 3 to 5 years of working experience in construction planning in marine/ offshore related industry

· Experience with design-build and construction management at risk delivery methods

· Excellent proficiency in English (written and spoken)

· Advanced user of Microsoft Office products and project management software programs (i.e. Microsoft Office Suite, Primavera Project Planner Version 6.0 or higher and etc)

· Good working knowledge of all phases of construction including work commonly done by the various construction disciplines

· Good knowledge and experience scheduling the design and construction of large-scale, complex projects

· Good knowledge and experience in developing and managing a progress reporting methodology for a complicated design effort

· Ability to understand a demanding, technical and complicated construction program

· Good knowledge of construction trades, work breakdown structure and the logical sequence of activities to optimize project schedule

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Admiralty Yard)

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

(Pioneer Yard)

50 Gul Road, Singapore 629353

(Islandwide transport provided)

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Working hours

(All Yards)

Monday – Thursday: 8:00am – 5.15pm

Friday: 8:00am – 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

Job Description

• Perform on-site fieldwork and analytical review of audit works;
• Preparation and/or review of audit documentation for financial reporting;
• Execute assigned engagement-related tasks in compliance with professional standards;
• Identify and discuss accounting and audit issues with managers and partners; and

Requirement

• Possess a degree in Accountancy or pursuing relevant professional qualification;
• With relevant a working experience in a public accounting firm (at least 2 years) will consider for audit senior position.
• Entry level candidates without relevant experience will be consider for audit associate position.
• Able to communicate effectively in both written and spoken English. To be proficient in Mandarin (to liaise with Mandarin-speaking client and review documents in Chinese);
• Proficient in MS Office applications;
• Strong interpersonal, communications, analytical and presentation skills;
• Ability to work in a team, positive working attitude, willing to learn and ready to take-up challenges at all times;
• Flexible and can work under pressure; and
• Willingness to travel in the course of work engagements.

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Duties:

• Assist on-site supervisors and managers in technical and servicing management
• Input technical details into the computer system and expedite service response with supervisors
• Basic understanding of HR and Finance
• Prepare weekly and monthly reports
• Update organization chart, attendance, and manpower list
• computer literate,especially with excel
• Undertake any other duties as directed by immediate superior
• prepare,submit claim and invoice

Requirements:

• Minimum GCE N-Level
• 5.5 working days/week
• Able to work independently and possess good team spirit

to manage schedule and operation.

valid class 4 licence.

require to work on weekend and public holidays.

We are seeking a talented and driven Social Media Executive to manage our presence on My Little Red Book (Xiaohongshu), a leading Chinese social media. The successful candidate will be responsible for creating engaging content, analysing metrics, and developing strategies to increase our followers and improve engagement rates, tailored specifically to the Chinese market.

Key Responsibilities:

Content Creation & Management:

• Develop, curate, and schedule high-quality, engaging content tailored for My Little Red Book (Xiaohongshu).
• Create and manage a content calendar that aligns with marketing campaigns, product launches, and company events.
• Collaborate with the design team to produce visually appealing graphics and videos that resonate with the Chinese audience.
• Collaborate with other marketing executives to re-purpose existing content from other platforms to cater to My Little Red Book’s audience.

Strategy Development:

• Develop and implement social media strategies to increase brand awareness, engagement, and website traffic.
• Monitor and analyse social media trends and competitors' activities to identify opportunities for growth.
• Create and execute social media advertising campaigns to reach target audiences.

Community Management:

• Engage with followers, respond to comments and messages, and manage online discussions in a timely and professional manner.
• Build and maintain relationships with influencers and brand ambassadors on My Little Red Book to enhance brand loyalty and reach.

Analytics & Reporting:

• Track and analyse social media performance metrics using tools
• Prepare and present regular reports on social media activities, highlighting successes and areas for improvement.
• Use insights from data to adjust strategies and improve overall performance.

Collaboration:

• Work closely with the marketing team to ensure social media activities are integrated with broader marketing initiatives.
• Collaborate with other departments to gather content ideas and ensure consistent brand messaging.

Job Requirements:

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proven experience as a Social Media Executive or similar role.
• Strong understanding of My Little Red Book (Xiaohongshu) platform, algorithms, and best practices.
• Excellent written and verbal communication skills in both English and Chinese (Mandarin).
• Proficiency in social media management tools and analytics platforms specific to the Chinese market.
• Creative mindset with the ability to develop engaging content.
• sStrong organiational and time-management skills.
• Ability to work independently and as part of a team.
• Knowledge of SEO and web traffic metrics is a plus.

Preferred Skills:

• Experience with graphic design tools such as Adobe Photoshop, Illustrator, or Canva.
• Familiarity with video editing software.
• Experience with social media advertising and campaign management.

Job Description & Requirements

• Manage daily kitchen activities, including overseeing staff, aiding with menu preparation, ensuring food quality and freshness, and monitoring ordering and stocking.
• Provides guidance to junior kitchen staff members, including, but not limited, to line cooking, food preparation, and dish plating
• Oversees and organizes kitchen stock and ingredients
• Ensures a first-in, first-out food rotation system and all food products are properly dated and organized for quality assurance
• Train new kitchen employees to restaurant and kitchen standards
• Manages food and product ordering by keeping detailed records and minimises waste, plus works with existing
• Able to work with long working hours and weekend

Responsibilities:

• Assist Head Chef in overseeing the culinary operations, menu planning, inventory and food cost control
• Ensure dishes are well cooked and presented according to company's requirements and hygiene standards
• Ensure that the culinary team maintains quality and standard of cooking whilst complying to health and safety standard
• Understand current trend in cooking to supervise, coach and motivate the team in the kitchen
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to perform spilt shift, work on weekends and public holidays
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

• Position : Sales Associate/Promoter (Smart Home Appliance) – Up to Gross $4,000 or more
• Location : Plaza Sing, Ubi, Funan or Loyang
• Working hours : Wednesday to Sunday | 11am to 8pm | 5 Days ONLY
• Salary (commensurate with experience) : Basic Up to $3,000 + Commission of Average $1,000 or more + Performance Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Smart Home Appliances

Responsibilities:

• Promote and demonstrate smart home products to customers.
• Present product features, benefits, and technical specifications to distributors.
• Provide excellent customer service and address inquiries.
• Collaborate with the sales team to achieve targets.
• Set up and maintain attractive product displays.
• Conduct clear and concise product demonstrations.

Requirements:

• Minimum of Diploma levels with sales-relevant courses
• Passion for technology and eagerness to learn
• Team player with adaptability and willingness to work flexible hours.
• Excellent presentation and public speaking abilities.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Care Executive

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Job Descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Marketing Executive

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Jurong
• Salary: $2,700 - $3,000 + $90 Transport Allowance

Responsibilities

• Brand promo activities/packaging artworks editing, managing advertising and promotion
• Support as in house designer for urgent packaging editing/new POSMs creation etc
• Website maintenance/editing (ensuring website information is up to date)
• To support in development and planning of new products with the mission of taking a product from concept to commercialization
• To support ad hoc marketing activities whenever possible.

Requirements

• Relevant Experience in the same capacity
• Knowledge on using illustrator/photoshops for design of artworks/POSMs/editing package
• Social media knowledge/experience will be added advantage

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Position : Construction Project Manager (Civil & Building Construction/6 Days) – Up to $10,000
• Location : East - Changi / Pasir Ris
• Working hours : Monday to Saturday | 8.30am to 6.00pm
• Salary (commensurate with experience) : Up to $10,000 + Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Civil Engineering & Construction

Main Responsibilities:

• Lead a team to deliver project on schedule and within budget
• Do overall project planning, scheduling, monitoring and updating to meet targets
• Manage risks, issues, budgets and scope throughout the project life-cycle
• Responsible for all construction site matters including safety and other compliance matters
• Ensure all works carried out meet with Clients/Company’s quality standards and requirements
• To meet Government / Statutory / Government Agency’s regulations/requirements at all times

Requirements:

• Degree in Civil Engineering accepted by Singapore PE Board/BCA with minimum 5 years experiences as a Project Manager with exposures in LTA MRT projects
• Knowledge of best practices in Construction Project Management
• Excellent in Leadership, Analytical, Planning, Organisational, Communication, Presentation skills
• Build and maintain positive relationships with external clients/internal teammembers
• Bilingual in English and Mandarin to communicate with co-workers who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Responsibilities:

• Perform quality control checks and generate QC/Halal reports for incoming and outgoing products to ensure that they meet quality and safety standards in accordance to SFA and MUIS regulations

• Perform sensory evaluation for incoming raw materials to ensure consistent quality and for product improvement

• Conduct quality control and Halal inspection for customer feedback

• Provide technical and quality related assistance to other departments, assist in marketing department’s recipe, videos and photo shoot when required

• Perform regular internal and external product quality control and monitor their quality so as to provide timely feedback to category/supplier for improvement

• Compile/archive QC/Halal report related documents

• Assist to maintain, source and purchase QC equipment and consumables when required

• Assist in product development or product improvement sensory evaluation preparations when required

• Assist sales or other departments with product specification, certification and quality related document requests

• Assist to liase with Halal/FSSC/ISO Authority on inspection and renewal of Related Certification.

• Assist on planning and executing Audit schedules

Requirements:

• Minimum Diploma in Food Science, Food Technology or related disciplines

• At least 2 years of relevant working experience in the food industry QC/R&D environment and familiar with ISO/FSSC 22,000 and Halal certifications

• Possess good interpersonal skills, self-motivated & methodical

Independent & a team player

• Proficient in Microsoft Office (Word, Excel & PowerPoint)

• Possess basic cooking skills

• Market and solicit orders for the Employer's products (halal frozen food products), subject to acceptance by the Employer, to prospective customers located in Singapore; and develop sales leads, and maintain positive business relationships by provided support, information, and guidance.

• Identify product improvements or new products by remaining current on industry trends, market activities, and competitors, and prepare reports by collecting, analysing, and summarising information. The Employee shall quote only the prices, delivery dates and other terms and conditions supplied by the Employer and no deviations shall be made therefrom.

• All orders solicited and taken by the Employee shall be submitted to the Employer and are subject to acceptance and confirmation in writing by the Employer. Only the Employer shall make decisions regarding a customer’s credit and all matters relating to billing to customers. The Employee shall assist the Employer in obtaining credit information relating to customers or prospective customers.

• The Employer shall pay a commission to the Employee entered into by the Employer with customers obtained primarily through the efforts of the Employee, in accordance with the fee schedule set forth in Staff Memorandums to the Sales Department. The Employee shall be paid a commission upon full receipt of payment by the customer, rather than based on invoices.

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Tescom is an IT consulting firm providing a range of professional services in functional testing, automation testing, cyber security testing, performance testing, independent IT auditing, usability testing, resource augmentation, IT support and training.

We are looking to hire an IT Audit Manager to join us in an exciting project.

Responsibilities

1. Lead and manage the audit activities of an IT software project, ensuring alignment with organizational goals and industry best practices.

2. Develop comprehensive IT audit plans, checklists and methodologies tailored to software project requirements.

3. Assess IT systems, applications, and processes for compliance with internal policies, regulatory standards, and security protocols.

4. Collaborate with project managers, developers, and stakeholders to identify and mitigate project risks.

5. Produce audit findings reports, and actionable recommendations.

6. Provide leadership and mentorship to audit team members, fostering a culture of excellence and continuous learning.

7. Act as a liaison between the audit team and the client, ensuring a smooth audit process and effective communication.

Qualifications & Experience

1. Bachelor’s degree in Information Technology, Computer Science, Accounting, or a related field.

2. Professional certifications such as Certified Information Systems Auditor (CISA), or equivalent would be advantageous.

3. At least 8+ years of experience in technology projects.

4. At least 5+ years of experience in IT auditing, governance or compliance.

5. At least 2+ years in a leadership role.

6. Strong understanding of IT project management methodologies (e.g., Agile, Waterfall) and software development life cycles.

7. Excellent analytical, problem-solving, and decision-making skills.

8. Exceptional written and verbal communication skills, with the ability to present findings to technical and non-technical audiences.

9. Demonstrated ability to work collaboratively in cross-functional teams and foster stakeholder relationships.

• 
  
• Assist project manager in planning and execution of project plans at construction site
• Execute project plan and ensure works completed as per schedule and in accordance to contract specification and design drawing
• Ensure construction site fullfill authority's code of practice and comply with safety house rules.
• Handle correspondance job paperwork and submission
• Liaise with all parties involved in the project including local authorities, consultants, clients, subcontractors and suppliers
• Attend site meetings and inspections, report regularly on progress and monitor schedule
• Prepare and monitor work schedules, project costing, procurement, and coordination with all partied involved to ensure work progress smoothly and completed within target time and budget
• Supervise and report progress of the work to Project Manager
• Ensuring project progress are on schedule and to meet the timeline given
• Make sure having the latest construction drawings on-site and work is constructed as per drawing given.
• Update drawing if there is any revision and to keep a updates copy in site office and head office
• Feedback to Project Manager on any issue encounter on site and proposed feasible solution.
• Any other adhoc duties assigned by Project Manager

Sales Executive – Used Car

Job Responsibilities:

• Selling of pre-owned cars.
• Generate sales and exploit business opportunities with new customers.
• Ensure sales targets are achieved.
• Develop long term relationship with customers.
• Ensure requirements of the customer and the company are met.

Job Requirements:

• Minimum 'A’ levels or diploma and above.
• Sales and result oriented. Those with good sales record will be an added advantage.
• Experienced in selling continental and premium used cars.
• Good communication and interpersonal skilll.
• Positive working attitude.
• Possess class 3 driving license

Working hours: (Roster based, 5.5 working days)

• Mondays to Saturdays: 0900hrs to 1900hrs
• Sundays and Public Holidays: 1000hrs to 1800hr

Working Location :

281 Alexandra Road

Singapore 159938

Responsibilities:

• Involve in kitchen operations from food preparation to final production
• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping, peeling vegetables, cutting meat etc)
• Ensure kitchen cleanliness, and hygiene standards are maintained
• Manage kitchen stock for daily operation and food cost control
• Ensure kitchen stock keep fresh and follow FEFO (first expired first out) standard
• Assist on month-end stock take
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to perform spilt shift, work on weekends and public holidays
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

• Design systems and components that meet needs and requirements.Produce outline designs.Conduct Experiments methodically, analyse data and interpret results.Test and evaluate theoretical designs.Identify, formulate and produce effective solutions to emerging problems.Evaluate final product’s overall performance, reliability and safety.Alter and modify design to meet requirements and to eliminate malfunctionsEstimate budget and scope of project.Solicit observations from operators.Prepare product reports and documentation.Engage in lifelong learning and develop new theories or methods

• Oversee and monitor daily operation activity to ensure efficiency and continuous productivity
• Manage daily operation budget and expenses
• Manage daily manpower deployment schedule and duties assignment
• Represent management and assist supervisor to communicate and rectify daily work matter with client's management as required
• Prepare daily operation performance report inclusive of risk assessment (if required)
• Ensure that all protocol and safe work procedures are adhered by all staff on site daily

Job requirements:

• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Willing to work on public holiday or rotating shift
• Possess Forklift operator license or certification will be an advantage
• Certification on risk assessment and workplace safety will be an advantage
• Willing to work night shift and split shift or rotating shift, if required.
• Willing to work OT on public holiday and weekend
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Programme Coordinator

Working days : 5.5days

Mon - Friday (8am -5pm /9am-6pm) alternate Saturday (9am to 1pm)

Salary Range : $2000 - $3000

Location : Eunos

Job Responsibilities

• Assist in planning of annual calendar plan of activities for seniors and coordinating of the activities
• Assist in programme evaluation and telephone interviews/survey to gather feedback on the activities and programmes
• Manage queries and provide seniors with information and referral to services
• Monitor the supply and condition of equipment, activity materials and supplies and assist to procure items when needed
• Assist Programme Executive to manage programme budgets and resources
• Assist to maintain databases for programmes and activities
• Perform general administrative duties

Job Requirements

• Advanced / Higher / Certificate in Community & Social Services
• Minimum GCE 'O' Level or relevant certificate
• With relevant experience is an advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Description

Strategy and Development

Overall responsibility for QRC activities across the Work Dynamics business. Ensure that QRC strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner. Evaluate the risks faced by the business and take action to mitigate and develop opportunities. Contribute to overall business strategy for Quality, Risk Management and Business Assurance to ensure Work Dynamics has a consistent approach that is steeped in ISO and TQM.

Responsibilities

• Coordinate use of the JLL quality management systems (QMS) across all industries and clients within the region, and optimize the use of the JLL QMS to add value and minimize compliance risk for IFM services provided to our clients.
• Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance.
• Drive any necessary culture change and improvement in business performance to deliver strategic goals
• Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required
• Implement new QRC processes and systems where appropriate
• Develop and manage an internal operational audit program to ensure effective internal and external audits happen as well as assessment and audit of subcontractors. Ensure audits are documented, findings identified, and actions are created by responsible stakeholders and tracked through to resolution. Create Quality & compliance, external audit and internal audit reports and dashboards for senior executives.
• Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically
• Work to prevent non-conformances, customer complaints, concession and rework alongside Operations to develop corrective and preventative actions within required time-frame
• Liaise with the account management enablement teams in each region to ensure compliance with JLL global client assurance programs. Support account teams with coaching and guidance on quality, risk, and compliance best practices and global standards.
• Continually improve the Quality Management System, updating procedures and train team members where required
• Collate ISO certification by country (ISO 9001 (quality management), ISO 1400 (environmental management), ISO 45001 (occupational health & safety management) to understand current certification and collaborate on development of integrated management system plans for future ISO accreditations.
• The role will require interaction with cross functional SMEs in each of the product delivery areas and participate in the development of the QRC framework at a global, regional, sub-regional and country level by industry to ensure all required playbooks, processes and standard operating procedures are in place, logged, named and numbered correctly on a central register and stored in a central repository
• Provide QRC support to new business development initiatives, and enable quality and risk management programs at new accounts within region and global as needed
• Able to clearly communicate regulatory requirements to relevant clients within the region, and apply these to the compliance systems that JLL will develop for clients in these industries.
• Ensure that corrective actions are delivered and non-compliance issues are resolved on time
• Work with external ISO accreditors to schedule external audits as and when required ensuring key stakeholders, SME’s are aware and available by country as required.
• Develop improvement and communication protocol within all systems and processes across the business Report on QRC activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Partner with Environmental, Health and Safety, and Engineering to implement a behavioural approach to safety and a zero tolerance culture
• Develop training materials for quality, risk, and compliance for employees at all levels.
• Work with the transition leader to ensure that the quality and risk framework minimum standards are included in all transitions and in place for go-live
• Other quality, risk, and compliance tasks required to support regional operations.

The Candidate

The candidate should have a technical mindset and proven leadership and management skills with the ability to engage, negotiate, and manage key stakeholders and suppliers. S/he should be a strong and confident negotiator with the ability to engage internal and external stakeholders at all levels, excellent communication, interpersonal and influencing skills as well as excellent analytical and problem-solving abilities. The candidate should be results orientated with ability to plan and deliver against project deadlines commercially and financially astute with experience of managing budgets. An appreciation of and an ability to positively resolve issues arising from different cultures

Experience

• Educated to degree level in a relevant area of study. Bachelors or similar level degree (Desired: Engineering, statistics, or quality discipline or related). Advanced degree beneficial, or equivalent experience
• At least 10 years’ experience in Quality or Operations required, at least 5 leading quality improvement programs
• Demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems and compliance to ISO accreditations
• Experience implementing / managing ISO 9001-certified quality management systems
• Certified Quality Auditor (internal or lead)
• Experience leading/managing a large, complex and geographically dispersed team
• Proven leader with extensive ability to build solid and collaborative relationships with team members that fosters a contagiously quality and compliance CI culture.
• Ability to add value, reduce costs and make business improvements
• Proven project management and cross-functional experience
• Ability to communicate, effectively interface and influence multiple levels of executives and a broad range of internal and external customers
• Chartered Membership of an industry related Professional Body, preferred
• Six Sigma Green / Black Belt experience preferred
• Experience working in cGxP operations, especially related to regulated facilities and equipment, a plus but not required
• Other quality, risk, and compliance tasks required to support regional operations.

Skills

• Leadership Skills:A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization and with clients.
  Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
  Strategic in nature, with a strong bias towards transformation and execution
  Inspirational Leader, stimulates action with a balanced leadership style of control and influence
  Operates with a sense of urgency
  Decisive, willing to take risks
  
• Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to ensure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for systems thinking, planning strategy and tactics. Experience / qualification in Design Thinking will be of advantage
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach
• Client orientation: Keen focus on client needs, acutely focused on improving the client experience. Very high credibility in front of senior client audiences.

Behavioural Competencies

• Strategically adept
• Possesses a customer mindset, internal and external
• Cross-functional, collaborative, and culture-builder
• Results oriented, constantly raising the bar
• Proven leadership in both direct and project environments