Total 4,530 job vacancies in d22 jurong jurong island tuas

Responsibilities:

• Provide sales and technical support to new and existing customers.
• Maintain good customer business relationship.
• Provide support to Outside Sales Team and work closely to achieve the sales target.
• Handle sales enquiries and prepare quotations in the timely manner.
• Monitor and update status of sales quotes and proposals.
• General sales administrative duties.

Requirements:

• Minimum Diploma in Chemical/ Engineering/ Mechanical/ Mechatronics discipline.
• Experience in Mechanical Instrumentation & Controls will be at advantage.
• Entry level candidates are welcome to apply.
• Good communication, interpersonal and customer service skills.
• Committed and a good team player.

(Only shortlisted candidates will be notified)

Job Description

• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
• Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects
• Develop and maintain partnerships with third-party resources, including vendors and researchers
• Assign and monitor resources to ensure project efficiency and maximize deliverables
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan
• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation
• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
• Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
• Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes

Nanyang Technological University, Singapore
https://www.ntu.edu.sg/index

A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Humanities, Arts, & Social Sciences, and Graduate colleges. It also has a medical school, the Lee Kong Chian School of Medicine, established jointly with Imperial College London.

NTU is also home to world-class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU (ERI@N).

Ranked amongst the world’s top universities by QS, NTU has also been named the world’s top young university for the past seven years. The University’s main campus is frequently listed among the Top 15 most beautiful university campuses in the world and has 57 Green Mark-certified (equivalent to LEED-certified) buildings, of which 95% are certified Green Mark Platinum. Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district. Under the NTU Smart Campus vision, the University harnesses the power of digital technology and tech-enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources.

School of Biological Sciences

Nanyang Technological University, Singapore

Visiting Professor / Visiting Associate Professor in Chinese Medicine

The School of Biological Sciences (SBS), College of Science (CoS) at the Nanyang Technological University (NTU) in Singapore seeks outstanding candidates to apply for Visiting Professor / Visiting Associate Professor in Chinese Medicine.

SBS offers a Double Degree Programme in Biomedical Sciences and Chinese Medicine which is a bilingual programme and a collaboration between NTU and Beijing University of Chinese Medicine (BUCM). This innovative “East Meets West” programme aims to train students in 21st century Biomedical Sciences and the principles and practice of Chinese Medicine (CM). The successful candidate is expected to show a strong commitment to departmental undergraduate and graduate mentoring and teaching.

SBS and CoS seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Requirements:

• To conduct a full course on the subject matter based on syllabus and learning materials determined by BUCM.
• To administer, mark and grade the examination for the courses.
• To teach a course on
  1. Emperor's Canon of Internal Medicine
  2. Seasonal Febrile Diseases

Qualifications:

• The candidate must hold a relevant PhD degree in Chinese Medicine from a recognised university.
• Possess many years of teaching and/or clinical experiences in Chinese Medicine at recognised university in China.
• At least an associate professor from recognised university.

Application Procedure Interested applicants are invited to submit through the NTU career portal a completed application package which include your curriculum vitae.

The post applied for should be clearly stated in your application.

If there are any enquiries, you seek more information from [email protected]

Order supplies to stock inventory appropriately

-Verify and endorse all incoming products materials

-Help in the preparation and design of all food and drinks menus.

-Produce high quality plated both design and taste-wise

-Assist in preparation, washing, peeling, chopping, cutting all food ingredients.

-Cleaning the food preparation equipment and other kitchen tools, housekeeping.

-Ensuring the food preparation areas are clean and hygienic.

-Comply with and enforce sanitation regulations and safety standards

-Resourcefully solve any issues that arise and seize control of any problematic situation

-Monitor portion control to meet requests and minimize waste

-Maintain a positive and professional approach with customers

-Ready to work any shift.
-Willing to work on weekends and public holiday

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

Responsibilities:

• Develop energy efficiency solutions for ACMV and control systems in data centers, commercial and industrial buildings (70% engineering, 30% sales).
• Present energy solution proposal to customer, including turnkey project and maintenance.
• Attend tender site show rounds, assess site conditions, create proposals, and react to RFQs/tenders.
• Effectively respond to client queries and expectations.
• Submitting quotations / proposals to customers in a timely professional manner and continuously follow-up closely.
• Grow the aftermarket service business.
• Contribute to team effort and be accountable for sales growth objectives
• Provide technical training to customers and internal workers.

Qualifications and Skills:

• Degree/Diploma in any Engineering background
• Minimum 2 years relevant sales experience in the ACMV, controls and energy solutions.
• Preferably Singaporean or PR.
• On the job skill coaching/in-house or external training provided
• Possess strong ACMV, controls and energy solution technical skills. Certifications such as SCEM, Energy Auditor and Energy Efficiency Opportunity Assessor would be a plus.
• Proven ability to make impactful business case to win multi-million ACMV, controls and energy solutions contracts.
• Have good existing network with facilities owners and M&E consultants in Singapore.
• Meticulous in execution of work duties, must possess a positive attitude and is hardworking.
• Strong interest in tackling climate change by helping the building owners improve energy efficiency
• Good interpersonal and communication skills

Salary will be commensurate based on qualification and experience

Established over a hundred years ago, Takasago is a global leading company in the flavour and fragrance industry, having developed flavours and fragrances for some of the world’s most successful manufacturers of foods, beverages, fine fragrances, home, and personal care products.

For over 35 years, we have been a leading industrial producer of L-Menthol, using our core technology, asymmetric synthesis.
This technology enables us to produce unique, novel, and nature-identical aroma ingredients, and in addition, to manufacture pharmaceutical intermediates, functional materials, and other fine chemicals.

Takasago Group maintains offices, production sites, and R&D centers in twenty-seven countries and regions.

Responsibilities:

• Ensure organization meets/exceeds customers' expectations and complies with TIS internal sales
• Ensure Sales Service team provides a complete and timeliness resolution attending to query, resolve issues leading to positive outcomes for Sales in the Asia Pacific region with a total of 6 Sales Affiliates and 16 countries
• Data, Tools and system – Supporting Sales team in execution through the sufficiency and efficiency of Sales information and database management
• Improvement to the customer pricing process
• Establish guidelines/standards and conduct implementation processes meeting customer SOP's/requirements globally, particularly for MNA, RGN and JA accounts
• Drive successful deployment and adoption of FISS modules for FL division and ensure data accuracy and completeness
• Oversee and providing guidance to Sales Service team
• Facilitate and coordinate for Sales teams in Asia Pacific region
• Reporting: Prepare and submit monthly sales report
• Team Management, coaching & training for Sales Service team
• Manage, upkeep and execute activities following the plans for each calendar year

Qualifications:

• Excellent organizational and time management skill
• Basic knowledge of process on PRE Sales, AFTER Sales activities and supply chain
• Excellent written and oral communication skill required
• Self-starter with an ability to identify areas for improvement
• Must possess an enthusiastic personality and foster a positive work environment
• Client-focused attitude – a customer advocate
• Must have exemplary follow up skills as well as the ability to solve problem between department and teams, internal and external customers and Affiliates in a fruitful way for both parties
• Good analytical skills to assess customer needs coupled with ability to problem solving cross-functional interfaces (R&D, QA, Operations, Supply chain and Sales)
• Goal and team driven, good motivator and facilitator to ensure that set targets are realized, show leadership and direction
• Good knowledge of international Trade practices in Asia Pacific Basic supply chain and/or international Trade knowledge
• Excellent in excel, word and power point skills
• At least 2 years of relevant experience

Any interested candidates, please submit your application to https://takasago.csod.com/ats/careersite/jobdetails.aspx?site=4&c=takasago&id=217

Duties

• Create CNC programs, plan tooling & fixture for Mill & Turn machining
• Generate routing processes in ERP system
• Estimate machining cycle time each routing processes
• Perform technical planning and specification of the production process
• Production schedule, loading & capacity
• Liaise with customers for technical and specification require
• Establish PMP (Process Management Plan) as per customer requirements
• Analyze existing capacity & resources and propose for optimizing utilization
• Technical support for daily manufacturing process including design jig & fixtures
• Review existing processes and establish the best machining processes
• Propose new ideas for continuous improvement

Requirements

• Min. 3 years experience in a manufacturing environment, preferably in precision Engineering
• Advanced/Higher/Graduate Diploma/Post Graduate Diploma in Mechanical /Manufacturing Engineering field preferred
• Strong in technical skill and able to read mechanical drawing
• Possess knowledge of CNC & CAD programming, Solidwork/Solidcam, Gibbscam or Acam
• In-depth knowledge of machining processes
• Efficient in Microsoft Office
• Able to work independently and as a team
• Handles multi-tasking and stress well

Responsibilities

· Building and maintaining strong relationships with key clients

· Developing strategic account plans for key clients to achieve sales targets and maximize revenue growth

· Leading sales efforts with key clients, including presenting products or services, negotiating contracts, and closing deals

· Conducting thorough needs assessments and understanding the business challenges and goals of key clients

· Coordinating with internal teams such as product solution, product development, and sales support to ensure seamless delivery of products or services to key clients

· Conducting market research and analysis to identify new opportunities within existing key accounts

· Addressing any issues or challenges that arise during the client relationship

· Achieving sales targets and revenue growth for assigned key accounts

· Monitoring account performance and adjust strategies to meet goals

· Leading negotiations and contract renewals with key clients

· Providing regular reports on sales activities, clients feedback, and market insights to management

· Continuously seeking ways to enhance client relationship and improve sales processes

Requirements

· Diploma/ Degree in Business Administration, Marketing, Sales or related field is often required

· Experience in managing key accounts will be advantageous

· Proficient in English and Chinese in order to liaise with Chinese speaking associates

· Fresh graduates are welcome to apply

JOB DESCRIPTION

This is a one-year contract role.

Acting as a Project Manager, your duties will include, but is not limited to, the following:

• Manage day-to-day project activities including scheduling, coordinating and monitoring of solar projects
• Manage the works progress, provide technical reviews, ensure compliance with relevant codes, practices and applicable standards and specifications
• Generate reports, minutes of meetings, manage necessary correspondences with all parties
• Manage various stakeholder’s relation to ensure smooth and safe delivery of the solar projects
• Able to perform multi-tasking as assigned
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

JOB REQUIREMENTS

• Possess a Diploma or Degree in Electrical or any other Engineering discipline
• Able to communicate effectively & handle resolutions on site matters
• A self-starter who is able to work independently, take initiative and works well in a team
• Familiar with Job Safety Analysis, Work Method Statement and Permit to Work application requirements and procedures
• Must be able to interactive with various stakeholders and work independently
• Strong interpersonal and leadership skills
• Safety certifications such as Working at Height, Construction Safety Orientation Course etc will be advantageous

Responsibilities

• Plan, execute and manage all transportation processes including incoming and outgoing shipments.
• Prepare and arrange of import, export and LCL shipment documentations and custom clearance.
• Update and maintain warehouse inventories to ensure accurate inventory management of Goods in the warehouse.
• Work closely with Warehouse to ensure all services rendered to customer are captured for billing on time and accurately.
• Prepare and maintain accurate invoices to customers with an agreed billing agreement.
• Assist operation and administrative duties.

Requirements

• Minimum GCE “O” level or equivalent
• Prior experience in customer service or a related role is preferred
• Display empathy and patience when dealing with customers
• Good telephone etiquette and communication skills
• Positive attitude, multi-tasker and a team-oriented mindset working with minimal supervision is essential

RESPONSIBILITIES:

• Strong knowledge of cryptographic concepts, Hardware Security Module's, and key management.
• Hands-on experience in implementing and operating Thales SafeNet HSMs.
• Hands-on experience in designing and implementing key management solutions for enterprises.
• Knowledge of networking and network security concepts.
• Experience working on PKI / key management solutions.
• Programming knowledge in C / C++ (preferred), Java, .NET.
• Experience integrating cryptographic libraries and HSMs with applications.
• Understanding of Information Security Architecture and ecosystem technologies and concepts required like firewalls, monitoring tools, encryption, web proxies, and identity & access management.

REQUIREMENTS:

• Bachelor's degree in Computer Science, Cybersecurity, or a related field.
• Experience with Thales HSM or similar cryptographic solutions.
• Strong understanding of cryptographic algorithms and protocols.
• Familiarity with compliance standards (e.g., PCI-DSS, GDPR).
• Excellent problem-solving skills and attention to detail.

RESPONSIBILITIES:

• Post-sales activities of Cybersecurity or Network Performance Monitoring products
• Involve in Large-scale (Local & Regional) Project Implementation
• Provide on-site implementation services including testing, deployment & documentation
• Provide technical support in ensuring customer satisfaction
• Analyse and clarify customer queries though troubleshooting and researching existing
  knowledgebase articles/known issues
• Be on routine standby to support 24x7 maintenance support calls
• Requires the ability to communicate issues clearly and concisely

REQUIREMENTS:

• Bachelor's degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field
• At least 1-2 years relevant experience in IT industry providing network support and
  administration.
• Equip with knowledge & experience in networking such as routing and switching technology.
• Possess CCNA or CCSA certification.
• Able to work independently as well as in a team environment.
• Willing to work hard and eager to learn about new technologies.
• Polite and able to communicate well to the clients.
• Analytical and possess good troubleshooting skills.
• Willing to work extended hours and on standby duty.
• Excellent interpersonal and communication skills.
• Independent and motivated.

Responsibility

• To deliver packages to customers on time
• Interact with customers in a professional manner
• Complete daily maintenance checks on delivery van and notify superior of any issues

Requirement

• Minimum of one year driving experience
• Ability to manage time and routes for a streamlined delivery experience
• Strength to lift up to 50kg
• Work well independently
• Familiarity with GPS devices or map apps
• 6 Days work

• 5 days, Jurong, transport provided
• $3400 - $3600, AWS, performance bonus
• Medical/Dental benefits
• Career advancement
• Immediate starter

Responsibilities

• Ensure matching procedure is in place for payments processing purposes
• Resolve all invoices discrepancies and respond to enquiries on payment status
• Monitor and prioritize invoices for urgent payments
• Ensure proper and timely settlement of all invoices from vendors.
• Ensure all fully paid invoices/documents are clearly marked as paid and filed in an orderly manner within the accounting system.
• In charge of month end posting for all payment entries
• Perform bank reconciliation after passing adjustment journal entry in system cash book
• Assist in preparation of audit schedules
• Compile all the Import clearance permits for GST filing purposes
• Filling and keeping proper records of the payment documents
• Process staff claim
• Confirm and record all intercompany transactions and balances with the subsidiaries in the group accurately
• Train new staff in the AP process and operation flow
• Carrying out of ad-hoc tasks assigned
• Assist the Finance Manager and team in any ad hoc requirements or projects
• Assist in yearly stock take

Job Requirements

• Minimum a Higher Nitec/Diploma in Accounting or equivalent
• Minimum 2 years of experience in Accounts payable
• Able to read, write and communicate in English
• Good in Microsoft Office

Interested applicants, please send your resume to [email protected]

• MNC, 5 days, Jurong East (near MRT)
• Basic salary: $5500 - $6000
• Entitlement to staff benefits
• 6 months contract (Start in Jan 25)
• Hands-on experience in using IFS system

Job responsibilities:

• Ensuring year end balances are rolled over correctly into new IFS system
• Handling the Accounts payable flow, which includes resolving issues, uploading invoices, coding,generating posting proposals,running payments, and managing daily bank files and tax codes.
• Managing journal entries for transactions not covered in the IFS modules (e.g.payroll, external file uploads, prepayment amortization) .
• Working with the fixed asset module to handle asset acqusition, importing fixed asset objects,running depreciation and ensuring depreciation is accurate.
• Performing reconciliations such as GRNI (Goods received not invoiced),mixed payment postings and bank reconciliations.
• Generating and creating reports required for period closing, including GST/VAT reports,trial balance, GL listings and AP/AR reports.

Requirements:

• Minimum a Diploma/Degree in Finance & Accounting
• At least 5 years of relevant experience
• **Must have experience in using IFS system
• Willingness to commit to a 6-month contract
• Responsible, meticulous and independent

Interested applicants, please send your resume to [email protected]

• MNC, 5 days, Tuas, Transport
• $2200 - $3000, Hybrid mode
• Good working environment
• Work-life balance
• Performance bonus

Job responsibilities:

General Office Administration

• Managing incoming and outgoing mail
• Handle office facility maintenance, including liaising with vendors
• Monitor and replenish office and workshop supplies (groceries, stationery, corporate gifts, and drinks)
• Vendor & Asset Management
• Coordinate with vendors for regular maintenance and ad-hoc repairs
• Ensure smooth operations of company equipment, including photocopy machines and office appliances.

Event Coordination

• Organise staff events such as outdoor lunches, year-end dinners, and other team-building activities.
• Coordinate catering and office gatherings as needed.

Administrative Support

• Oversee the part-time cleaner and ensure the cleanliness of the office and workshop
• Update staff leave records
• Manage monthly utility, phone and internet bills
• Assist with PSA pass applications/renewal and vehicle road tax reminders
• Corporate Tasks
• Track and order corporate merchandise (e.g. polo tees, gifts)
• Coordinate the printing of corporate materials and name cards
• Facilitate the purchase of company gift vouchers and follow up with malls for procedures

Requirements:

• Higher Nitec or Diploma holder in Business administration or Human Resource
• Minimum 1 year of experience in an administrative or office coordination role
• Candidates with no experience can apply
• Strong organisational and time management skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Good Communication skills and the ability to liaise with various stakeholders
• A positive attitude and ability to work independently

Interested applicants, please send your resume to [email protected]

• 5 days, Boon Lay, Transport (2 ways)
• $3500 - $4000 (basic), completion bonus
• 1yr contract, staff benefits entitlement
• Start immediately or within short notice

Responsibilities:

• Administer employee benefits program including insurance plan/welfare program and company events
• Administer manage specific modules for SAP-SF HRIS (leave)
• Assist with business traveling arrangement and coordination while adhering to business travel policy.
• Coordinate Executive events and functions.
• General administration duties and ad hoc duties as required.

Requirements:

• Possess higher Nitec/Diploma in HR, Business or Office skills
• **Able to work in a fast-paced environment
• **Must have experience in arranging overseas business trips
• Minimum 1 year of relevant experience
• Good communication and interpersonal skills, planning and organising
• Ability to work independently and as part of a team.
• Meticulous and conscientious.
• Proactive individual with good planning & organizational skills
• Proficient in MS Office Suite

Interested applicants, please send your resume to [email protected]

About the role

We are seeking a Temporary Executive (Academic Affairs) to join the National Institute of Early Childhood Development (NIEC) in the West Region on a 7-month contract to cover a maternity leave. In this role, you play a key part in supporting the implementation of academic governance policies and examination-related processes, and providing secretariat support for NIEC Board of Examiners (BOE) meetings.

What you'll be doing

• Issue electronic copy of academic collaterals, print and issue physical copies to NIEC graduates
• Implement academic governance policies and examination-related processes, monitor and rectify any gaps or inconsistencies
• Provide secretariat support for NIEC BOE meetings
• Generate, analyse and exchange data with internal and external stakeholders for planning, reporting and sharing purposes

What we're looking for

• A Bachelor’s degree in any discipline
• Preferably with relevant work experience in Registrar’s Office or Academic Affairs Office
• Strong communication and interpersonal skills with the ability to liaise effectively with diverse stakeholders
• Excellent organisational and project management skills with the ability to prioritise and multitask
• IT savvy and proficient in Microsoft Word, Powerpoint and Excel
• High attention to detail, strong analytical, critical thinking and problem-solving skills

Mandatory Skills

Reports To

Project Manager

Job Overview

• To work with Application and Infrastructure Teams to Setup & Configure Infrastructure, Application in OCP

Responsibilities and Duties

• To coordinate in setting up Infrastructure and support Application Infra needs
• To work with Application team to Setup, Migrate, Test Applications from VMs to OCP

Qualifications

• Well versed and Experienced in Redhat Openshift (OCP) Development & Architecture
• Knowledge in Linux OS & MariaDB
• Experience in JAVA Development, Shell Scripting, DevOps
• 5 Years minimum professional experience and 3 Years minimum relevant experience
• Willing to work in shifts and in weekends
• Team player to work with multiple teams and teammates
• Ability to work independently and handle multiple concurrent initiatives
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ability to meet deadlines with no compromise on the quality of the work product.

Role Overview

The Enterprise Search Lead, Modern Workplace holds a leadership position within the global SJ Group Technology Modern Workplace team.

This position will spearhead the development and optimization of advanced search solutions within the SJ Group.

The incumbent in this role will ensure seamless information retrieval across the SJ Group, enhancing productivity and collaboration. By leveraging innovative technologies, they will create intuitive and efficient user search experiences. Their strategic leadership will drive continuous improvements and align search capabilities with business objectives.

The incumbent will role model the SJ Group values, ethics and code of conduct and ensure all business activities are carried out in accordance with these guiding principles.

Role Responsibilities

· Design and implement a comprehensive search strategy that aligns with the SJ Group goals and enhances user experience.

· Continuously improve search functionality and performance through data analysis, user feedback and the implementation of modern solutions.

· Lead the integration of search solutions with SJ Group systems.

· Build and maintain effective relationships with internal and external stakeholders to ensure needs are met.

· Effectively manage and lead a team of nominated direct reports to ensure optimal performance, resourcing, retention, and professional development.

Education Qualification

· Min degree in IT related fields

Relevant Experience

· Min of 5 years’ experience in IT leadership roles,

· Excellent vendor management and stakeholder relation

· Experience working with cloud- based services, collaboration tools and mobile solutions

· Experience managing global IT projects

· Ability to articulate the role of technology and technology services in meeting business requirements.

· Ability to prepare complex business cases, business plans and project plans.

Professional Accreditations

· Relevant IT related certifications

Professional Knowledge/ Skills

· Technical expertise and knowledge of current and emerging IT trends

About Allport Cargo Services Logistics Pte Limited

Allport Cargo Services Logistics Pte Limited is part of the DP World Group. DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones and with an annual revenue turnover of US$18 billion in FY2023 and has over 108,000 employees in 74 countries on six continents.

Job Descriptions:

• Assist in day-to-day operation including picking and packing, goods receiving, wrapping, sealing, labeling and issuing
• Loading & unloading of goods
• Perform daily warehousing duties
• Upload scanned data into Customer system
• Stock taking and other ad-hoc duties as assigned

Requirements:

• At least Secondary education
• Candidates with forklift license will have an added advantage
• Perform simple excel such as open and save file
• Knowing how to use WMS system for location transfer, checking inventory balance will be an added advantage
• Physically fit and hardworking
• Able to work independently

This job requires much physical work. The work environment can be hot at times and required to stand for long hours.

We are looking for a candidate to independently administrate the transport operation of our company's various projects.

The role is multi faceted, and has deep involvement in customer service, transport co-ordination, planning and deployment of routes. Having an eye for safety procedures and being careful and meticulous is an important attribute of this position. The ability to communicate and manage bus crew is critical for the success in this role.

The candidate is required to:

1. Receive route orders and plan on-boarding procedures for passengers;

2. Co-ordinate with customers and other stakeholders on their queries and process of onboarding;

3. Plan, route and co-ordinate with suitable drivers on their routes;

4. Assist in training and ensuring that service quality is upheld;

5. Deal with feedback, queries and complaints positively;

6. Other duties as required to fullfil the requirement of the position.

To succeed in this role, the candidate must have the following attributes:

1. Strong spoken and written communication skills, patient and is able and comfortable in communicating with people from all walks of life;

2. Meticulous, able to multi-task and is focused in cordinating the tasks on hand to ensure deliverables are met to customers' satisfaction;

3. Strong team player;

4. Able to adopt IT processes, is adept in the use of technology and can train drivers in the use of technology to facilitate the workflow;

5. Good sense of road direction;

6. Able to adapt and work comfortably under pressure;

7. A willing and cheerful learner and worker.

The chosen candidate is expected to sign a contract of 2 years as you will undergo 3 months of training.

Overview

SIMO Corporation enables people, devices, and machines with a fast, and cost-effective global mobile Internet connection. We provide a connected, on-demand local experience to businesses and consumers on-the-move.

Our Senior Product Manager will report to the Chief Product Officer. Keys to succeed in the role:

• Thriving in the startup culture: Flexible, Fast, Fun
• Bringing a sharp, creative, organized, and disciplined approach to build product
• Exhibiting a strong acumen software product, UX and UI design
• Desiring to take full ownership of your work and the results
• Being completely dedicated to success

Your Mission

Be responsible to drive the end-to-end delivery of our PaaS platform capabilities for our internal mobile resource management and for our Carrier and MVNO. Our PaaS platform is a key component of our product offering ensuring our customers and internal team have a fully automated system to manage the end-to-end lifecycle of SIM cards and eSIM resources that are dispatched into devices. Our PaaS platform integrates component such as SIM provisioning, utilization analytics, and A.I. driven dispatch policies to ensure the our customer with the best quality of experience at a lowest cost.

The Product Manager shall:

• lead engagement with key customers, mobile carriers and MVNO partners to scope their needs and design solution
• work closely with our operation team to understand our own needs and translate it into effective product.
• Simplify and maintain a consistent experience across product, interface and product marketing documentation.

Key success metrics will be a combination of NPS score, successful launch of product that meet customer requirements and adoption.

Main Responsibilities

The main aspects of your mission would consist in:

• Owning the PaaS product definition, its value proposition, UX/UI, its roadmap priorities and ensure execution by our engineering team;
• Defining all the processes related to our product lifecycle;
• Writing the required product specifications, and product documentation;
• Develop data model to optimize SIM supply and cost management and translate it into valuable product for customer
• Designing all the external materials for customer and business partner including documentations and product marketing presentations;
• Ensuring proper training of various team using the product
• Collaborating with engineering and business development to solve critical business challenges;
• Ensuring timely execution of roadmap and overall product and services quality.

Desired Competence and Experience

• Bachelor ’s degree in Computer Sciences or similar
• At least 10 years in software product development and SaaS
• Experience with eTOM and TM Forum Frameworks
• Experience dealing with data driven product, building A.I. model, and machine learning
• Experience in product development of SaaS inventory management system for mobile environment
• Proven experience in product management for MVNO / MNO business support system (BSS).
• Not afraid to be hands-on with a critical reasoning, creative eye, good imagination and curious mindset
• Passion for answering difficult business questions related to user journey, software interface and organization of workflow. Sharp eyes to look for details, inconsistencies, or defects.
• Highly self-motivated and able to work independently as well as in a remote team environment
• Strong project management and desire to own many projects at one time
• Outstanding communication skills (both in presentation and comprehension)
• A high-level of interest in the mobile Internet, 4G/5G, and IoT/consumer electronics industries
• English, and Chinese mandarin bilingual
• Remote working, flexible location.

About SIMO Corporation

SIMO Corporation delivers a seamless Software-as-a-Service data connectivity experience. We target wireless devices such as tablets, laptops, or IoT devices that are currently unconnected or poorly connected on cellular networks. Our patented software-as-a-service technology provides customers on-demand, always-available local connectivity. Our SaaS works out-of-the-box and does not require complex and lengthy integration for device manufacturers or carriers, before generating new revenue stream. We already partnered with numerous carriers, chip makers and device manufacturers to provide limitless connections to millions of customers, and welcome new partners to work together to enable a more connected world.

Objectives of the position:

This role involves Customer Quality Support for LAP’s product distribution, addressing customer feedback and product quality requirements/issues. The person in this position will be responsible for handling customer feedback or requirements, such as complaints, test data, and other technical information as requested. This includes necessary communication with all stakeholders (Customer, Supplier, Customer Service, Production Planning, Supplier Management, Logistics).

Knowledge in cable testing or Electrical & Electronic (E&E) product testing, along with an understanding of technical specifications, will be required to comprehend customer complaints (both technical and logistical) and provide appropriate advice for resolution.

Key Responsibilities:

Manage Customer Complaint Processes

• Acknowledge the complaint
• Update the complaint in SAP & Customer complaint log
• Track the complaint & close the complaint once actions are completed
• Summarize complaints for monthly reporting (LOS & Q-reporting)
• Properly handle customers' needs by providing accurate and timely information on inquiries related to cable standards, test reports and complaint handling

Track Supplier Quality

• Conduct incoming inspections when required or prompted by customer complaints
• Update results in the SAP system and release inspected lots according to the defined usage decision
• Generate Supplier Corrective Action Requests (CAR) and track corrective actions by liaising with the supplier

Compliance with Standards

• Familiarize with and comply with international cable testing standards and procedures
• Contribute to achieving company and department KPIs through due diligence, duty of care, and personal accountability for quality assurance in all tasks

Liase with Stakeholders

• Effectively close customer complaints by liaising with relevant stakeholders

Maintain Records

• Maintain records in SAP and other relevant records

Operate Laboratory Test Equipment

• Operate laboratory test equipment when required for the validation of complaints

Assist with Customer Technical Enquiries

• Assist with product test reports, RoHS, REACH, and CE inquiries

General Assistance

• Assist in other day-to-day activities related to the QA department as assigned by your superior

Skills & Qualification:

• Min. Diploma in Engineering (Electronics / Electrical) or equivalent
• Min. 1 year of experience in electrical / electronic product testing and qualification
• Knowledge in ISO 9001: 2015 QMS standard will be added advantage
• To be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).
• Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage
• Good written and communication skills in English
• Good customer handling skills and able to communicate to all levels in the organization
• Proficient in Microsoft Words, Excel & Power point
• Addresses present issues immediately and independently
• Possess self-confident and willing to share opinions and expertise in discussions
• Anticipate potential problems and takes action to avoid crisis
• Provide support to colleague in the Department and work as a team to achieve Department goals and targets