Total 5,919 job vacancies in edb sg singapore

Industry: Energy

Location: CDB

• Implement distributed training strategies across diverse hardware environments, utilizing advanced optimization algorithms to enhance learning speed while preserving model accuracy.
• Lead efforts in model efficiency by applying techniques such as compression, pruning, and quantization. Innovate methods to distill knowledge from complex models to more streamlined ones effectively.
• Optimize resource usage with micro-tuning strategies and leverage hardware-specific optimizations for efficient model training and performance improvement.
• Collaborate across teams to integrate cutting-edge technologies into practical applications, focusing on designing and refining models and streamlining training processes.
• Develop robust systems for model deployment and evaluation, including data preprocessing and parallel training setups, ensuring high-quality outcomes and efficient iteration.

• Bachelor's degree or higher in Computer Science, Artificial Intelligence, Mathematics, or related fields.
• Minimum 5 years of AI experience, including 3 or more years specializing in large-scale language model development and optimization, ideally with successful projects.
• Proficiency in deep learning theories, PyTorch, TensorFlow, etc., and expertise in model fine-tuning and SFT.
• Experience in leading and/or mentoring team is a must.
• Strong skills in algorithm design, optimization, large-scale data processing, and high-performance computing, coupled with leadership, teamwork, communication, and project management abilities.

Health insurance + VISA Sponsorship

• Monthly Salary: Up to $3,700
• Contract Duration: 9 Months
• Shift: 12 Hours Day Shift
• Location: Jurong Island

Responsibilities:

• Conduct and analyze tests on finished products to support batch approval and rejection processes.
• Accurately record test analysis results following QA good documentation practices.
• Perform test analyses on non-routine samples, including retests, customer complaints, or rejections.
• Prepare chemical reagents used in the lab and maintain proper housekeeping (washing glassware, cleaning work areas, and equipment).
• Monitor and record inventory levels of chemicals and glassware, informing the QC Manager for replenishments as needed.
• Coordinate and send samples to external labs for additional testing (e.g., microbial analysis and heavy metals).

Requirements:

• Diploma/Degree in Chemistry with chemistry lab testing internship experience (Entry Level).
• Willingness to work a 12-hour day shift.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Teisco, Heritage Guitars, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

Established in 1946 and headquartered in Singapore, Swee Lee is South East Asia's leading omni-channel musical instrument and lifestyle retailer and distributor. Committed to community and creativity, the brand's mission is to be the region's trusted house of music and expression. Swee Lee is known for curating immersive experiences at their cafes and Local store concepts, and matching customers with the products and services they need throughout their musical journey. With a legacy rooted in thoughtfulness, resourcefulness, and enthusiasm, Swee Lee embodies a passion for music that resonates across the region. Swee Lee is a part of Vista Musical Instruments and has locations in 5+ countries across South East Asia.

We are looking for an experienced digital piano technician to join our regional team. The role is based in Singapore and will be focused on delivering the best possible customer service for the musical instrument repair industry. We want somebody who is self-driven, passionate, and very organized. Someone who matches our spirit and desire and to keep challenging ourselves to push to be the best in the industry.

As a Freelance Digital Piano Technician, you will be responsible for diagnosing, repairing, and maintaining digital pianos for our clients. This role requires a deep understanding of digital piano technology, excellent problem-solving skills, and the ability to provide exceptional customer service.

The incumbent will be responsible for the following:

●      Diagnose and troubleshoot issues with digital pianos, including electrical, mechanical, and software-related problems.

●      Perform repairs and maintenance on various models of digital pianos.

●      Conduct regular inspections and tune-ups to ensure optimal performance.

●      Provide detailed reports on the condition and necessary repairs for each instrument.

●      Offer expert advice and guidance to clients regarding the care and maintenance of their digital pianos.

●      Stay up-to-date with the latest developments in digital piano technology and repair techniques.

●      Maintain a clean and organized workspace, ensuring all tools and equipment are in good working condition.

●      Communicate effectively with clients and supporting teammates to schedule appointments and provide updates on repair progress.

●      Proven experience as a digital piano technician or similar role.

●      Strong knowledge of digital piano technology, including hardware, software, and electronics.

●      Proficient in using diagnostic tools and repair equipment.

●      Excellent problem-solving skills and attention to detail.

●      Ability to work independently and manage time effectively.

●      Strong communication and customer service skills.

●      Valid driver's license and reliable transportation (on-site work is required).

●      Certification or formal training in digital piano repair or a related field. (Preferred)

●      Experience working with a variety of digital piano brands and models. (Preferred)

●      Familiarity with MIDI technology and software. (Preferred)

●      Competitive hourly rate or per-job payment, based on experience and scope of work.

●      Flexible work schedule with the opportunity to work remotely or on-site as needed.

• Strategise branding positions with Marketing
• Planning product line-up & unique selling points (USP) of all car models
• Identify & evaluate areas of improvements for Sales Department
• Reviewing & improving showrooms to enhance retail experience
• Planning & recruiting manpower requirements
• Setting price, promotions and plans to increase both sales volumes & contributions
• Monitoring and coaching to ensure Financing and Insurance and Trade In penetration targets are met.
• Ascertain, review and implement Sales Incentives/commissions for Sales Consultants
• Strategise & monitor sales & contributions’ progress to meet Financial Year (FY) targets
• Manage stock inventory & improve stock turnover
• Monitor market conditions and competitor activities and products, analysis and recommend strategies to counteract to improve sales
• Handle customer enquiries, feedback, compliments and complaints to improve customer’s experience
• Provide coaching and feedback to help improve selling skills and customer service
• Build and maintain customer relationships to ensure repeat business

• 5 years of related working experience, preferably with strong automotive sales records and possesses strong sales flair
• Strong Leadership and Sales management skills
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Purpose of Role:

Join the dynamic Corporate Development team in Asia as the key lead for new technology adoption. Collaborate closely with Consumer Care and Life Sciences divisions to drive innovation and sustainability, ensuring company achieves its ambitious targets.

Key Responsibilities:

• Innovation Leadership: Spearhead new technology projects, assessing their potential revenue and sustainability impact for company
• Strategic Collaboration: Work closely with R&D leaders across Asia to present and pitch innovative technologies, securing funding and ensuring successful rollouts.
• Technology Scouting: Source and evaluate new technologies that can boost revenue for Consumer Care and Life Sciences divisions.
• Academic and External Engagement: Engage with specialist academics and external advisors, navigating budget constraints to leverage cutting-edge expertise.
• Grant Management: Liaise with Singapore’s Economic Development Board (EDB) and A*STAR to secure grants, managing the entire process meticulously.
• Reporting and Communication: Ensure thorough external and internal reporting, enhancing communication within the broader R&D community about the impact of new technologies.

Requirements:

• Experience: Minimum 5 years experiences in Open Innovation or New Technology Projects within chemical or life sciences industry
• Education: Degree in Chemistry, Biochemistry, or Biotechnology related field 
• Passion for Innovation: Demonstrated enthusiasm for new technologies and sustainability.
• Networking Skills: Proven ability to network and influence, with comfort in meeting new people and forging industry connections.
• Communication Skills: Eloquent communicator capable of effective pitching and presentation to business leaders.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

The Onsite Merchandiser is for one who loves fashion as much as e-commerce. You will play a pivotal role in delivering a seamless onsite experience and show the most relevant assortment to our consumers across digital platforms

You should have / be 

• An analytical, logical and objective mindset with strong business acumen
• A genuine passion and interest in fashion, understands styling and trend in the regions well
• Be both performance-driven and process-driven and thirst for constant improvement through iteration
• Excellent problem-solving skills and an ability to think quick on the feet and out of the box with solutions that are scalable, sustainable, yet most cost-efficient
• A growth mindset and entrepreneurial attitude. Be able to adapt and thrive in a dynamic and ever-shifting environment.
• A willingness to go above and beyond and proactively offer suggestions
• Strong influence, interpersonal and communication skills

Main responsibilities

• Develop and execute online merchandising strategies to drive sales and enhance the customer experience. 
• Develop and implement effective sorting algorithms to improve product sorting and filtering, ensuring product discovery and sales conversion 
• Monitor and analyze sales data, website traffic, and customer behavior to inform merchandising decisions and identify opportunities for improvement
• Work closely with the Merchandising and Marketing to align merchandising efforts with overall business goals.
• Continuously improve the online shopping experience by optimizing site navigation, product recommendations, and customer reviews.
• Analyse and monitor sales performance vs targets, onsite traffic, customer satisfaction and provide insights and recommendations to improve sales, onsite experience and optimise traffic engagement
• Roll out global changes across all websites with operational excellence and consistency

• Responsible for tracking, reporting and analysis of homepage, landing page and creative tests as well as the shopping funnel to optimise online marketing and site merchandising efforts ; knowledge on product recommendation tool is an advantage

Qualifications & Experience

• Minimum 2 years of directly relevant experience in the following functions: digital commerce, merchandising, brand marketing, strategy and digital products & experiences
• Strong analytical skills. Ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues. Experience with data visualisation tools, preferably Tableau and Metabase
• Strong presentation skills, and excellent written and verbal communication skills
• Comfort working in a fast-paced, matrix organisation, with multiple stakeholders in different teams
• Self-directed, with strong influencing skills and able to work in a highly flexible and informally structured environment

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting
• Consultancy background is preferred

Responsibilities:

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests.
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated.
• Supervise the precise upkeep of the organizational structure and positions in Success Factor.
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance.
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year.
• Verify the accuracy of monthly workforce metrics for reporting purposes.

• Hold a Bachelor's degree from a university.
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs.
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

k-ID is a trailblazing tech startup, specializing in providing advanced, privacy-centric tools designed to protect and empower kids and teens online. We have secured pivotal partnerships with key industry leaders in the gaming industry and are venture-backed by leading global VCs. We are poised for unprecedented growth and expansion in the coming year.

We are seeking an experienced and proactive Executive Administrative Assistant to support our executive team. The ideal candidate will possess exceptional organizational and communication skills, with the ability to manage multiple priorities and provide strategic support. This role is crucial in ensuring the efficiency and effectiveness of our executives, contributing to the overall success of the organization.

Key Responsibilities:

• Executive Support: Provide comprehensive administrative support to executives, including managing calendars, scheduling meetings, and coordinating travel arrangements.
• Strategic Partnership: Act as a strategic partner to executives by anticipating needs, preparing relevant materials, and providing insights to support decision-making.
• Communication Management: Handle incoming and outgoing communications, including emails, phone calls, and correspondence, ensuring timely responses and follow-ups.
• Meeting Coordination: Prepare agendas, materials, and minutes for meetings; assist in organizing executive meetings, board meetings, and other high-level events.
• Project Management: Lead and assist in the pre-planning and execution of special projects and initiatives as directed by executives.
• Information Management: Maintain confidential files, records, and documentation; ensure accurate and timely filing and retrieval of information.
• Relationship Management: Act as a liaison between executives and internal/external stakeholders, maintaining professional and positive relationships.
• Travel Arrangements: Organize and manage complex travel itineraries, including flights, accommodations, and transportation.
• Expense Reporting: Prepare and process expense reports, ensuring accuracy and compliance with company policies.
• Problem Solving: Anticipate potential issues and develop proactive solutions to enhance executive productivity and efficiency.

Minimum Requirements:

• Bachelor’s Degree in Business Administration, Communications, Human Resources or a related field
• 5 years of experience in operations, projects or related roles
• Proficiency in Microsoft Office & Google Suite
• Experience with calendar management over international timezones, travel scheduling and booking, and budgeting of events
• Excellent organizational skills, with attention to detail and ability to handle multiple priorities with minimal guidance

Preferred Requirements:

• Master’s Degree in Business Administration, Communications, Human Resources or a related field
• Proficient in collaboration tools such as Slack, Notion, Figma and meeting tools Zoom, Google Meets, etc
• Desire to work in an early-stage, fast-paced environment with a degree of ambiguity
• Excellent communication and collaboration abilities

Competitive Salary

• A competitive startup salary commensurate with experience and skills

Benefits Package

• Comprehensive benefits including health, dental, and vision insurance
• Employee Stock Ownership Plan (ESOP)

Professional Development

• Opportunities for ongoing learning and development.
• Exposure to multifaceted projects in a fast-growing industry

Innovative Culture

• A collaborative and inclusive work environment
• The opportunity to be a part of a company that’s making a positive impact on the online experiences of kids and teens

• Registers and ensures that samples received are with proper documentation into in-house sample and test database in accordance with SOP (Standard Operating Procedures) within pre-determined lead time
• Prepares and sends sample into different laboratories
• Liaises with customers on sample and reporting aspects including enquiries
• Prepares forms and reports test reports using test results from testing sections for signatory approval using in-house software according to test method and/or customer requirements.
• Reports discrepancies on the documents and reports received from actual sample and sample submission forms
• Maintains sample database
• Archives of samples, forms and reports
• Ensures that training records is updated regularly
• Supports general registration and report work process and other related tasks assigned
• In his/her absence, his/her duties shall be covered by the Registration and Report Officer
• Assists Section Head/QA in the investigation of nonconforming work related to reporting and the execution of MS
• Assists in the lab work testing when required
• Performs other ad-hoc duties as assigned

Wise is on a mission to make money without borders - convenient, fast, and eventually free. We’re looking for a Senior Analyst to join our Spend Squad in Singapore to help us deliver product experiences for our card customers. 

The Wise Card was first launched in Europe in 2018, allowing customers to spend internationally at the mid-market rate, with only a low, upfront conversion fee. Since then, we’ve expanded to over 50+ countries and territories in the Americas and APAC, and built features like instant issuance of digital cards and enhanced spending controls. We’ve issued more than 4 million cards that are being used in over 160 countries every minute.

As part of the Spend Squad, you’ll primarily work on enabling customers to spend from their Wise accounts in a sustainable manner, ensuring that we’re able to grow our product in-line with our squad-level KPIs.

How you’ll contribute:

• Provide data-driven insights to inform product decisions, from improving in-product flows to building card customer segmentation.
• Partner with Product Managers, Engineers, Data Science and Operational teams to drive product enhancements and optimizations.
• Design experiments to monitor the impact of new product features on risk, convenience and conversion metrics.
• Build conviction on high-impact areas and challenge them if there are faster or more effective ways to tackle the problem.

This role will give you the opportunity to:

• Choose your path to impact – we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls.

• Grow as a Product Analyst in a global team. This role will give you exposure to how we build our card product globally. 

• The freedom to have real impact – The opportunities you’ll identify will be key to how we impact our millions of card customers across the globe.

• Travel when needed to our offices across the globe to connect with team members in other countries.

• To develop, maintain and support the activities with measurements and control team, consisting of evaluation and selection of hardware components like sensors, transmitters, actuators, and data acquisition systems.
• Explore and implement IoT architecture solutions for industrial assets between hardware and cloud.
• Design and explore IoT platform solutions using various tools such as Node-Red, Grafana and Influx DB for edge-based machine learning use cases.
• Evaluate and develop intelligent measurement strategies to obtain required signatures of industrial machines.
• Implement IoT solutions which enables industrial PLC of various protocols to cloud-based systems.
• Conduct market research on innovative solutions for Digital Twin.
• Report writing and documentation.

The Sales Manager is responsible for revenue generation from new customers, existing customers and engaging external agents, who in turn will sell to both new and existing customers within one or several business units.

The incumbent will be expected to source and close leads, to develop strategies to attract new customers, enter new markets and review new business revenue; revenue generation from existing customers by retaining and maintaining relationships, growing accounts and driving exhibitor attendance. The role is also expected to carry out the agent commissioning process to identify, assess and select new agents whilst enhancing the relationship with existing agents as strategic business partners.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Revenue generation of specified amount assigned, through sales (booth, sponsorship/ advertisement and fully integrated packages) to new customers across products and revenue streams within a business unit
• Generation of new business leads, through customer relationship development, cold calling, attendance at industry related events and market searching
• Meet or exceed revenue targets for assigned accounts and agents through strategic engagement of customers
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Maintain regular communications between Informa Markets and agents to monitor customer pipeline, tracking against revenue targets, confirming status of re-bookings and escalation of issues
• Deliver assigned Sales campaigns, against accounts, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events
• Collaboration with Exhibitor Marketing teams to develop attraction campaigns
• Liaise with the Event Director and Sales Operations with regards to available spots on the floor plan
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Capture and enter sales contract information into the CRM/ invoicing system
• Manage sales information and customer requirements (via Salesforce) to the Sales Operations and Event teams
• Support Finance in overdue payment collection, resolving bad debt customers and facilitating consistent commission payment process for agents with regular pay runs
• Perform additional responsibilities as assigned

- Generate/send contracts to clients
- Process returned contracts, send invoices to clients
- Send reminders for outstanding payment
- Handle simple email enquiries from clients
- Data entry & Management
- Prepare/send letter of invitations for visa applications
- Generate/send login credentials for Online Exhibitor Manual (OEM)
- Process OEM forms, send reminders to exhibitors
- Check exhibitors' details for visitor guides/floorplans
- Preparation of materials for exhibitor check-in during show days
- Assist in updating of Floorplan
 

During Show Days Period(Build up + Actual Show Days)
- Manage exhibitor check in counters (Build-up days)
- Manning of Service Counter(Show days)
 

Here’s what you’ll do:

• Advise managers and employees on HR-related policies and enforcement of local policies
• Review and establish standard operating procedures, guidelines and HR templates
• Integration with HR in other NPDL business units to ensure alignment and synergies
• Manage the employee lifecycle including employee relations matters, investigations and complaints
• Maintain full competent crews in cooperation with the Marine HR Coordinator
• Drive permanent recruitment and operational needs and oversee recruitment processes
• Ensure that recruitment and any agencies serving the Company maintain verifiable operational practice, which complies with the requirements of Standard A1.4 of the MLC.
• Manpower and headcount planning
• Develop an internal talent development program and pathways for seafarers aimed at improving retention and internal development with a strong interest in Pacific Island nations
• Build talent pools via strategic sourcing plans using an array of tools and resources.
• Monitor and coordinate training, attendance of internal/external courses and certifications for all ship personnel and ensure plans are aligned with business needs, strategy and budget
• Assist management in evaluating performance of team members, providing guidance regarding coaching, counselling and development.
• Deploy Performance Management framework per vessel aligned to Company program
• Maintain a program for monitoring Crewing Agents’ and other related business partners’ performance
• Drive yearly recurring HR tasks such as annual salary adjustments and performance management
• Take an active part in the safety culture within the Company
• Coordinate the activities related to personnel administration in order to secure safe, efficient and cost-effective statutory requirements
• Strictly act on policies with respect of Quality Management Systems, Health, Safety and Welfare, as well as other contractors (internal and external)
• Keep abreast with new technology and Marine HR related matters & share knowledge with the Marine Management team.
• Actively participate in Crew Selection process and ensure a well experienced and balanced team is placed onboard.
• Ensure that crew appraisals are recorded in a timely manner in compliance with company requirement.
• Oversee the handling of insurance claims & leave related to maritime personnel.
• Co-ordinate with the Marine HSEQ and the Technical team for an effective crew briefing before joining and then onboarding / familiarization when on board.
• Oversee the handling of insurance claims & leave related to maritime personnel
• Develop and deploy employee engagement framework on vessels to improve morale, productivity and retention
• Ensure compliance with STCW, MLC and other international, national, legislation and industrial requirements in Marine HR functionality
• Partner with the Marine & HSEQ Superintendent to ensure seafarers actively participate and understand the Company’s Mission Statement, Values and Strategic Pillars
• Represent the Company as part of the Emergency Response Team (ERT)
• Maintain close working relationships with Flag states, Industry organisations and Associations to ensure strong knowledge on Maritime industry changes related to Crewing matters
• Other duties as directed

About the job
We want to fill this position with a proactive enthusiast who can support us in securing the IKEA brand and our overall vision of “creating a better everyday life for the many people”, through our omnichannel ambition, by helping us deliver a commercial website and secure an enhanced customer experience online.

Your assignment
You will be based in Singapore and are responsible for achieving maximum sales growth and profitability in the online channels while taking care of the IKEA product range and our commercial priorities within the framework of the IKEA Concept and brand values.

Your responsibilities will include:

• Merchandising the IKEA website most optimally, coordinating & aligning content to the commercial calendar.
• Converting online traffic to sales by:
• • Utilising web analytics tools to track key performance metrics and produce reports – making data-driven decisions to improve sales and customer experience.
  • Understanding local consumers’ life at home & shopping behaviour
  • Exploring avenues for repeat purchases & engagements
  • Securing a seamless online shopping experience
• Aligning with the customers’ user journey on the IKEA website & Shopping App
• Sharing data-driven insights and coordinating with relevant stakeholders

As an AI technology scouting intern, the candidate will work on researching AI methods, solutions and state-of-the-art for various internal projects. The candidate will:

• Conduct research and analysis to identify emerging technologies and ongoing internal and external works related to AI.
• Analyze trends, market reports, and academic research to stay up to date on the latest developments in AI in industry.
• Collaborate with cross-functional teams to conduct evaluation and identify potential use cases.
• Assist the team to prepare and conduct interviews with other business units.
• Develop reports and presentations to communicate findings for internal stakeholders.

About the job

Reporting to the Shopping Experience Manager and Team Leader, you will be the liaison officer to provide a positive and joyful shopping experience that creates trust in the IKEA Brand for all IKEA visitors and customers.

Your assignment

• Ensure IKEA Tampines Store is a friendly, safe and secure environment for all IKEA visitors and customers.
• Understanding and contributing to the department’s action plans and taking ownership on your part for deliverables.
• Being knowledgeable around customer shopping experience and the daily checklists to improve on the customer service delivery.
• Being responsible for the children’ safety and cleanliness in Smaland, and amenities such as 1st Aid Room, Nursing Room, etc
• Plan, co-ordinate and follow up on the IKEA Family activities and Children Birthday Parties in the store.
• Handling all customers’ queries or complaints professionally and improve customer service delivery to enhance customers’ shopping experience.
• You will record information, handle paper works and compile statistics, general housekeeping and other duties related to the job.
• You will be cross trained to other functions within Customer Relations (i.e. Checkout and Easy Buying) and support these functions when required.

Your profile

• You have strong communication and interpersonal skills with passion for children and people
• You are a committed and motivated team player, who is also able to work independently
• You are able to cope with stress and able to provide solutions for customers and operational issues
• You have good computer literacy, multi-tasking ability and enjoy being in a hands-on operation role
• You are able to commit to working both retail shifts during store operating hours, inclusive of both weekends and Public Holidays

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