IT SECURITY engineer

We are a leading Regional IT and Cyber Security system integrator headquartered in Singapore with a presence in Malaysia & the Philippines. We are hiring talented individuals with a positive attitude to join us. We run SOC, a cybersecurity consultancy, and other professional services to local and regional customers.

Primary Functions:

· Responsible for providing technical assistance and support related to computer systems, hardware, or software

· Responds to queries, run diagnostic programs, isolate the problem, and determines and implements a solution

· To ensure that clients get prompt and quality service

· To document troubleshooting and problem-resolution steps

· To participate and provide knowledge transfer to customers when necessary

· Professional services implementation including but not limited to Linux, Wintel Server, Networking, CyberSecurity project implementation

· Create training manuals, documentation, and knowledge transfer documents

· Install and modify computer & Infrastructure based on in-house best practices

· To implement security control on the system and network devices

· Follow up with customers to ensure the issue has been resolved

· Provide technical assistance and support for queries and issues related to computer systems, Local area network (LAN), Wide area network (WAN), and other hardware/software via phone, email, and/or onsite according to stipulated SLA

Requirements and Skills:

· Diploma holder in IT and other IT Security certifications will be a plus

· Minimum 1-year experience in IT

· Fresh graduates are welcome as we will provide relevant training

· A good understanding of IT network, data storage, network, Wintel Server

· Resourceful, creative, independent, and able to work well in a team

· Required to work on-site when necessary

· Taking ownership of technical issues and working with customers and partners to resolve more advanced issues when necessary.

· Good written and verbal skills; excellent phone and email manners.

· Understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing, switching, SMTP email, Linux, and Microsoft Windows

Other Information:

· Office Location: 67 Ayer Rajah Crescent #02-10 S139950

· Working hours: Mon-Friday, 9 am-6 pm

· Depending on the season and customer request may require to work outside working hours

· Monthly basic salary commensurate with qualifications and experiences

· Other benefits such as annual leave, medical, insurance, training opportunities, regional exposures, etc

· Additional performance bonus based on individual contribution towards company strategy and its financial performance

Contact: [email protected]

Roles & Responsibilities

Job description:

• Responsible for day to day Operations and administration on network & security infrastructure
• Responsible for firewall security appliances, routers and switches particularly trouble shooting and/or debugging network related problems.
• Perform support, configuration and maintenance of network equipment and network operating System
• Perform basic Linux administration and able to configure, manage network application.
• Handle network projects and identify any missing components in the infrastructure and support future demands on the network infrastructure.
• Good Knowledge troubleshooting, problem identification, problem resolution and/or resolution recommendation activities
• Must have experience in managing of Checkpoint firewall, Extreme, HPE, Cisco, Aruba Switches.
• Work with vendors to deliver the project scope and meeting project deadlines
• Proactively monitor network performance, ensuring high network availability and smooth operations
• Involve in Network and IT audit and adhere to security compliance and governance.
• Perform evaluation, proof of concept and provide recommendations.

Job Requirements:

• A Bachelor’s degree in Computer Science, Computer Engineering, IT or equivalent.
• Must be CCNA certified, CCNP preferred.
• Working knowledge plus at least a year’s experience in networking technologies like Structured Cabling, WAN, LAN, VPN, Network Security, Wireless, iBGP, eBGP, Routing Protocol, OSFP etc.
• Hands on experience in implementing, administering and troubleshooting network infrastructure devices, including cisco, Brocade routers, Dell enterprise and cisco switches, network firewall, IPS, SIEM, vulnerability assessment and monitoring tools.
• Experience in IPv6 and Data Centre operations an advantage.
• Familiarity with Linux (as a user and system), container technology, security concepts, project management and ITIL processes will be added bonuses.
• Familiar with Dense wavelength division multiplexing DWDM) is a plus.
• Familiar with basic Linux administration is a plus.