Total 6,684 job vacancies in islandwide

CLEANER JOB VACANCY!

诚聘清洁工！

HIRING CLEANERS TO DO

- Office Cleaner 办公室清洁

- General Cleaner 普通清洁

Criteria条件：

• Preferred to have housekeeping experience拥有清洁经验，有上过相关课程者优先考虑

• In good health, hardworking and willing to learn身体健康，勤劳肯学

• Able to follow instructions能够服从工作分配

Work hours

- 2 to 4 hours in the morning (part time role) 两到四个小时，早上

Work location

- Central 中心/城镇地区

If you would like to find out more, you can whatsapp 88552999

如果你想知道多一点，可以 Whatsapp 到 88552999

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Restaurant Supervisor located in Singapore. Our client is Singapore's largest collection of everyday bars and kitchens where people from many backgrounds and cultures come together through food, drinks and entertainment.

You will be responsible for the daily operations of the restaurant, ensuring smooth and efficient functioning while maintaining company standards and integrity. They will drive sales through effective operational execution and respond to customer feedback and complaints. Cost control measures will be implemented to achieve profitability, and the manager will be responsible for managing restaurant liability in terms of human resources, safety, and security. High standards of quality control and hygiene will be maintained, and the manager will handle staff recruitment, training, and development. Managing and motivating staff, ensuring sufficient staffing, and overseeing event management are key responsibilities. Additionally, the role involves assisting in planning the beverage and wine menu, submitting monthly inventory, managing the POS system, generating reports, collecting customer feedback, ensuring stock availability, handling cash bank-ins, and maintaining cleanliness and order in the restaurant.

Qualifications:

• Minimum 3 years of experience in F&B.

This position is responsible for food preparation and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in food preparation

• Ensure the quality of the food

• Maintain cleanliness and hygiene of the kitchen

• Understanding and complying with the mandatory hygiene standards and requirements

• Assist in cleaning duties

• Perform any other duties assigned by Chef

REQUIREMENTS

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Basic food hygiene certificate

• Willing to work shifts, weekends, and public holidays

Benefits:

• Basic Salary up to $1,800 with yearly increment based on performance.
• 6 days work week |10am to 7pm or 12pm to 9pm (Depending on roster)
• Career Advancement Opportunities

Job Description and Qualification:

This is a full time role for a Hair Therapist located in Orchard / Bedok Mall. Our client delivers the promise of a healthy scalp and beautiful hair. The role involves providing scalp and hair treatments, including washing, blow-drying, and chemical treatments. It requires effective communication with customers during treatments and promoting home-use products. Additionally, the role includes updating consultants on customers' scalp and hair conditions for follow-up care.

Qualifications:

• Minimum 2 years experience in hair care / hair dressing (Hands on experience)
• Service oriented and positive attitude
• Able to work on retail hours, weekend and public holiday

This position is responsible for delivering quality food and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Food preparation

• Verify that prepared food meets requirements

• Ensure quality control and presentation of the food

• Adhere to safety procedures

• Ensuring proper handling and storage of all food items in accordance with the standards and sanitation regulations

• Handle equipment, appliances, supplies, and tools

• Prepare and cook customer’s food orders

• Preparing hot and cold dishes and executing requests based on required specifications

• Maintain cleanliness and hygiene of the kitchen

• Understanding and complying with the mandatory hygiene standards and requirements

• Work with the kitchen in charge of ordering

• Assist in cleaning duties

• Perform any other duties assigned by Chef

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Basic food hygiene certificate

• Willing to work shifts, weekends, and public holidays

This position is responsible for delivering quality food and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Food preparation

• Verify that prepared food meets requirements

• Ensure quality control and presentation of the food

• Adhere to safety procedures

• Ensuring proper handling and storage of all food items in accordance with the standards and sanitation regulations

• Handle equipment, appliances, supplies, and tools

• Prepare and cook customer’s food order

• Preparing hot and cold dishes and executing requests based on required specifications

• Maintain cleanliness and hygiene of the kitchen

• Understanding and complying with the mandatory hygiene standards and requirements

• Assist in dishwashing duties

• Perform any other duties assigned by Chef

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Willing to work shifts, weekends, and public holidays

Company’s Profile
Our Preschool is dedicated to providing a nurturing and stimulating environment for early childhood education. We believe that the early years are crucial for a child’s development, and our programs are designed to foster creativity, curiosity, and a love for learning.

Salary Package:
- Basic Salary: $2200 - $2500

Working Location: River Valley

Working Hours: 8am-6pm / 8am-7pm

Key Responsibilities:

· Manage daily operations: scheduling, communications, and record-keeping.

· Oversee student enrollment, admissions, and records management.

· Maintain attendance, grade, and other databases.

· Support staff recruitment, onboarding, and training.

· Develop and enforce efficient administrative procedures.

· Coordinate events, meetings, and school calendars.

Requirements:

· Min. O Level and above or equivalent certification

· Prior experience in education industry will be an added advantage

*Able to start work within short notice will be highly advantageous.*

**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

• Shampooing, cutting, styling, and coloring hair, as well as massaging and treating scalps.
• Applying makeup, performing facials, and recommending skincare therapies.
• Performing manicures and pedicures, nail art, and color recommendations.
• Performing permanent and temporary hair removal treatments, such as electrolysis, laser hair removal, and waxing.
• Suggesting guidelines on personal skincare regimes.
• Cross-selling beauty therapies and products.
• Making appointments and documenting treatments.
• Keeping your workstation and tools clean and sterile.
• Taking stock and ensuring there are adequate supplies.

Job Description & Requirements

• Coordinate with PT and OT to conduct therapy activities and exercises
• To run activities for patient
• Assist with daily living activities for patient
• Assist with transfering of patient
• Setup equipment for therapy session
• Maintain cleaniness and safety of the area

Requirements:

• WSQ Certificate in Healthcare Support (Therapy Support), or NITEC in Community Care & Social Services
• min 2 years experience in healthcare or therapy

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

• Applying pressure with the thumb and fingers to the client's feet.
• Communicating with guests during massages to adjust massage techniques as required.
• Cleaning and sanitizing work areas.
• Keeping service records.
• Enquiring about guests' medical conditions and allergies before providing services.
• Performing foot reflexology treatments following the established protocols and allotted treatment times.
• Explaining foot reflexology, treatments, and therapies to guests and providing suitable recommendations as needed.

The job involves working with community-based clients, including schools, day programs, supported workplaces, aged care facilities, and clients' homes. The caseload includes both adult and pediatric clients, comprised of those under insurance and private clients.

• Assist clients with a range of communication and swallowing disorders through evidence-based and functional therapeutic interventions.
• Conduct assessments and evaluates clients to identify speech and language development needs
• Plan and execute therapy programme and engaging activities
• Participate in weekly supervision and group sessions with management to enhance clinical skills and ensure quality care.
• Work within a supportive team environment that fosters collaboration, featuring monthly social events and team meetings.
• Conduct periodic reviews with suitable therapy treatments for Holistic Individual Care Plan with client
• Recommend appropriate in applicant or speech devices to assist in individual care plan
• Collaborate with multidisciplinary team and identify intervention to educate family and caregiver
• Review and revise programme schedule for therapy program with proper documentation

Job Requirements:

• Masters/Bachelor Degree in Speech Pathology its equivalent.
• Full registration with the Allied Health Professions Council (AHPC)
• Minimum 3 years clinical experience in a hospital setting, or relevant
• Fully Vaccinated
• Chance for overseas deployment

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Manage and supervise the consistency, effective and efficient rollout of programs across different branches.
• Ensure programs meet established standards and effectively engage clients (ie. Elderly).
• Collaborate closely with the branch staff to create and implement plans and executions.
• Monitor, assess program performance, and suggest improvements.
• Facilitate communication among staff, participants, and stakeholders, managing program budgets and resources.

Job Requirements

• Diploma in any discipline.
• Experience in program coordination, preferably in social services or healthcare.
• Have expertise knowledge of program design, implementation, and evaluation.
• Possess strong interpersonal, communication, and leadership skills.
• Able to work independently and collaboratively while managing multiple tasks and priorities effectively.
• Mulitple working location
• Office Hour Mon to Fri

Check out http://abercare.sg/jobs-vacancies/ for details

Interested applicant please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Perform patient assessment and provide appropriate medical interventions
• Assist doctor and carry out treatment and nursing procedures for patients
• Provide quality nursing care to ensure the smooth operations of clinic
• Perform basic and complex nursing procedures and treatment

Job Requirements:

• Relevant experience in Radiology department
• Minimum Diploma in Nursing
• Registered with the Singapore Nursing Board
• Experience in Interventional Procedure
• 5.5 Days

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA | Registration No. R24119504

• Assist with executing plans to meet the company’s operational objectives and ensure smooth daily operations at specialist clinics.
• Develop and execute marketing strategies to enhance brand image and increase awareness among target audiences and stakeholders
• Stay updated on current marketing trends and explore new business opportunities to promote the company’s products and services.
• Oversee external agencies and vendors to support various marketing campaigns, including SEO/SEM, digital ads, content marketing, email campaigns, events, and other promotional activities.
• Protect the company’s reputation through PR efforts and manage customer feedback across multiple platforms, including emails and Google reviews.
• Build and maintain strategic relationships with key stakeholders, including healthcare professionals, insurance partners, and third-party platforms, to generate leads and referrals.

Job Requirements:

• Singaporeans Only
• Min Diploma in Communication / Advertising / Marcom
• Min 3 years in similar job function.
• Knowledgeable in social media. Experienced in communications, PR, advertising , branding, event management
• Preferable to have basic business acumen & simple data mining skills.
• Prior experience in a non-profit organization .
• Good people skills. Team player and able to demonstrate leadership skills

Check out Aber Care Website for more details.

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Job Overview

We are seeking a dynamic and experienced Human Resources & Administration Director to lead our HR and administrative functions in a fast-paced outsourced cleaning services environment. The ideal candidate will be responsible for developing and executing HR strategies, managing employee relations, ensuring compliance with local labor laws, and overseeing the administrative operations of the organization.

This role requires strong leadership skills, a strategic mindset, and the ability to work effectively with a diverse workforce across multiple locations.

Key Responsibilities

Human Resources Management

• Strategic Planning: Develop and implement HR strategies aligned with the company’s goals and operational needs.
• Recruitment & Retention: Oversee the recruitment process to attract and retain top talent. Manage workforce planning and succession planning initiatives.
• Employee Relations: Foster a positive work environment by managing employee relations, addressing grievances, and ensuring high employee morale.
• Training & Development: Design and implement training programs to enhance employee skills and career development.
• Performance Management: Oversee performance appraisal systems to ensure fair evaluations and recognition of top performers.
• Compensation & Benefits: Develop competitive compensation and benefits packages while managing payroll processes.
• Compliance: Ensure compliance with local employment laws, regulations, and company policies.

Administrative Leadership

• Policy & Procedures: Develop and enforce administrative policies and operational procedures to optimize efficiency.
• Office Management: Oversee administrative functions, including facilities management, vendor contracts, and resource allocation.
• Health & Safety: Ensure compliance with workplace health and safety standards, particularly in cleaning operations.
• System Implementation: Lead the implementation of HR and administrative systems to improve workflow and efficiency.

Team Leadership

• Lead, mentor, and manage the HR and administrative teams to achieve department objectives.
• Promote diversity, equity, and inclusion within the organization.

Qualifications and Requirements

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree is a plus.
• Experience: Minimum of 8–10 years of HR and administration experience, with at least 5 years in a leadership role. Experience in the cleaning or facilities management industry is preferred.
• Knowledge: Strong understanding of Singapore labor laws, HR best practices, and administrative processes.
• Skills:
  • Excellent interpersonal and communication skills.
  • Strategic thinking and problem-solving abilities.
  • Proficiency in HR management systems and Microsoft Office Suite.
  • Strong organizational and multitasking skills.

Why Join Us?

• Opportunity to lead and shape the HR and administrative functions in a growing organization.
• Collaborative and supportive work environment.
• Competitive salary and benefits package.
• Contribute to a business that positively impacts communities through essential cleaning services.

How to Apply
Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and why they are the right fit for this role.

Application Deadline: 15 Dec 2024
Email Applications to: [email protected]

We are an equal opportunity employer and value diversity in our workforce.

Pre-operative Issues

1. Monitor closely pre-operative patients seen in the wards and clinics on the outcomes of decisions for surgery.
2. Equip patients and their families with all the information they need regarding patient’s diagnosis, need for intervention and possible outcomes as guided by the clinicians.
3. Assist in the education of:

• Pre-operative investigations
• ICU orientation
• Medications
• Financial counselling and admission procedures

1. Ensure all appropriate investigations ordered are carried out before any surgical intervention.
2. Facilitate smooth workflow between cardiac clinic, cardiac lab, OT, CTICU, ward and other hospitals
3. Ensure all patients scheduled for surgery are booked into Optimized Operating Theatre Scheduling (OOTS).
4. As a patient and family liaison, be contactable during office hours.

Post-operative Issues

1. Inform and update patients’ families on patients’ progress and be a liaison between primary care team and patients’ progress.
2. Assist nursing staff and related allied health professionals in educating and facilitating the clinicians care plan.
3. Ensure that follow up appointments and post[1]discharge medical instructions are well informed to patient and patients’ families.

Requirements

• Min Degree in Nursing
• Min 2 years of nursing experience
• Nurses who are keen in adminstrative duties are welcome to apply
• Exp in cardiac will be an advantage

Mon to Fri, office hours

$4K to $5K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• You will be developing and implement hospital-based education program to advance and improve nursing professional practice and this will include to Obtain accreditation required to conduct the various types of training.

Training and Education

• Conduct training needs analysis to determine skills / knowledge gap
• Plan, develop, co-ordinate / conduct orientation and in-house training / education program and evaluate effectiveness of training program
• Source for external learning opportunities; facilitate / organize conferences, seminars and workshops.
• Guide and advise clinical instructors/preceptors regarding nursing students and staff competencies matters.
• Support the Nurse Manager in investigating ward incidents pertaining to nursing students.
• Support the Nurse Manager to maintain consistent compliance in standards of patient.
• Providing supervision to all grades of nurses, including trainee nurses.
• Identifying skills and knowledge deficits in nursing care delivery.

Assessing skills competency.

• Plan and coordinate with Nurse Manager and Nurse Clinician to identify staff for advanced/specialized staff development, e.g. Advanced diplomas, (Community Care Manpower Development Awards (CCMDA) etc.
• Maximize training budget to achieve maximal utilization for staff education and development.
• Market training program to external organizations.
• Coordinate clinical placements for nursing students, and request for attachments from external organizations.

Clinical Practices and Standards

• Serve as a role model in clinical practices and standards.
• Uphold nursing standards and care practices through monitoring practices.
• Work with Nurse Clinician to develop audit tools to monitor nursing care practices.
• Assist in emergency situations involving patient care.

Requirements

• Min Degree in Nursing or a post basic qualification in Education, or Clinical Specialty
• At least 7 years in clinical care
• Min 1 to 2 year of nurse educator exp

Community Hospital

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Handle interior project enquiries from local & international

1. Coordinate with factory pertaining to clientele orders.

2. Take off quantity, prepares 2D and 3D drawing for submission to client

3. Prepare samples for submission to client.

Skills :

1. Able to speak English, Chinese

2. Min Diploma in Building

3. Skilful with Autocad 2D and 3D shop drawing

4. Sound knowledge of interior works and building materials.

5. Able to work with min supervision.

Title: Cloud Infra Consultant

Location: Central/SG

Industry: SI

Job Summary
Seeking a skilled technical project manager with expertise in cloud infrastructure to manage and deliver successful cloud solution implementations. The role involves collaborating with technical leads, clients, and stakeholders to drive adoption, ensure project success, and package lessons into best practices.

Responsibilities

• Collaborate with technical and project teams to scope, manage, and deliver cloud solutions.
• Serve as a trusted advisor to decision-makers throughout project engagements.
• Partner with internal teams to document and share best practices.
• Manage project scope, priorities, risks, and timelines while coordinating with stakeholders.
• Advocate for customer needs, address adoption challenges, and provide feedback for feature development.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience.
• 3+ years of project management experience delivering technical solutions or consulting.
• Strong knowledge of computing infrastructure (e.g., servers, databases, networking, Kubernetes).
• Expertise in infrastructure automation, including DevSecOps, Infrastructure as Code, and containerization.

Preferred Skills

• Hands-on experience with public cloud platforms (GCP preferred or equivalent).
• Familiarity with cloud infrastructure tools (GKE, GCE, Cloud Run, SDN).

Certifications

• GCP Professional Cloud Architect (preferred) or equivalent certifications.

(EA:20C0196)

R22108971

Our client is a Oil & Gas Industry. Due to their current expansion plan, they are looking for a Occupational Health Nurse to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Reports to Senior HSE personnel, applying nursing principles for worker health and safety.
• Promotes health, reduces absenteeism, and controls medical costs.
• Provides treatment for minor injuries/illnesses and supports medical surveillance (MOM guidelines).
• Identifies workplace hazards, provides solutions, and conducts training.
• Maintains equipment, advises technically, reports incidents, and performs admin duties with team collaboration.

Job Requirements:

• Degree in Nursing with 2 years of relevant experience
• Certified nursing qualification or Singapore Nursing Board Registered Nurse Practicing Certificate
• Experience in workplace health case management program such as soft tissue management
• Able to commit from Mid Dec 2024 - Mid May 2025

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R21101676| Ng Zhi QIng Alethea

Customer Service Office @ TANJONG PAGAR

Job Description:

• Assist clients with Novation Agreements and maintain contracts/POs in SAP.
• Source and notify clients of tender/quotation opportunities.
• Support clients in document submissions and ensure compliance with deadlines.
• Verify and maintain awarded contracts and POs in SAP, resolving discrepancies.
• Handle extension requests for tenders/quotations.
• Ensure submission copies align with client information and clarify discrepancies.
• Encrypt and send LOAs and contracts to clients.
• Record quantities accurately in SAP and seek client agreement for invoice settlements.
• Ensure excellent customer care and assist with product/customer complaints.
• Support internal and external audits.
• Provide training for the team as needed.

Job Requirements:

• Minimum Diploma, bachelor’s degree is preferred.
• Experience in a supervisory and tender management role will be an added advantage

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

[Job ID: 401769]

Key Responsibilities:

• Manage HNW client portfolios.
• Serve domestic clients in Singapore and international clients from non-assigned countries.
• Promote a comprehensive range of financial products, including FX Trades, Bonds, Structured Notes, Funds, and Bancassurance.
• Leverage the bank’s broad product offerings to fulfill clients' wealth management objectives.

Requirements:

• Prior experience as a Relationship Manager within Priority/Privilege/Premier Banking.
• Personal Bankers with a proven sales track record or Financial Advisors qualified for MDRT are encouraged to apply.
• Demonstrated sales expertise and ability to work with high-net-worth (HNW) clients.
• Knowledge of wealth management products like FX, bonds, and structured notes.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Responsibilities:

• Travelling to multiple retail stores daily.
• Conduct comprehensive in-store and online product training and assessments for business partners, aligning with the retail landscape to achieve training KPIs.
• Ensure all stores and promoters are proficient in product knowledge to meet overall country sales targets.
• Communicate the latest product roadmap and ensure all promotions are implemented on schedule.
• Gather feedback from stores and promoters to inform the team for immediate action and improvements.
• Do up training decks independently using Microsoft PowerPoint.
• Submission of reports within timeline.

Requirements:

• Proficient PC product knowledge (a strong background is an advantage).
• Excellent communication and interpersonal skills.
• Proactive, positive, and strong leadership qualities.
• Resilient mindset, ready to embrace new challenges.
• Ability to commit to retail hours (8 hours daily), including 1 weekend and public holidays.
• 6-day work week with 1 weekend off.
• No relevant experience required; training will be provided.

Remuneration:

• Basic salary: Up to SGD2,500
• Transport allowance: Max of SGD300 monthly (based on claim)
• Commission: Up to SGD1,500 (quarterly payout)
• Bonus: Twice yearly payouts
• Replacement off days for working on public holidays
• 14 days Annual Leave (Based on Company's Financial Year)
• Medical Benefits

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants