[What you will be working on]

Marketing

As our marketing specialist for Japan and Southeast Asia (SEA), you will work as part of the team, with EDB’s International Operations, PR manager and appointed marketing agencies, to drive and execute an integrated marketing strategy to raise awareness of Singapore and generate and nurture leads amongst the business communities in Japan and SEA.

Main responsibilities:

• Develop the GTM plan for Japan and SEA based on understanding of EDB’s business and marketing objectives, including annual planning and management of budget for the execution of marketing work plans 

• Manage the day-to-day operations and reporting of in-market marketing initiatives, including paid media campaigns, events and other ATL and BTL initiatives

• Undertake content curation, layout and production of EDB’s in-market publications and website. This includes the identification of topics of interest or trending topics among target audience, and optimisation of workflows with vendors for content production and website maintenance

• Planning and management of physical, virtual or hybrid events organised by EDB

• Identify and coordinate with key multiplier organisations (including tax consultancies, inter-governmental and trade organisations) on joint-marketing initiatives to seed our key messages and generate leads

• Manage internal and relevant external stakeholders. This includes EDB’s appointed marketing agencies on the development and execution of EDB’s marketing strategy, and servicing business enquiries from new clients by sharing relevant marketing resources

• Support product owner of Event Management System GevMe to set up platform and train new EDB users

• Depending on the candidate’s interests and experience, there are opportunities to also develop our marketing strategy and campaigns for global sectors like tech founders and other geographies.

[What we are looking for]

To meet the challenges of this role, you must have/be: 

• A university degree in any discipline

• Minimum 5 years relevant working experience. Candidates should have proven track record working in similar capacity, preferably with experience with the Japan market

• Results-oriented, with high level of initiative, drive and resourcefulness

• Fast and independent learner who can learn on-the-job and deliver quality work with limited supervision

• Strong interpersonal skills to collaborate well with different stakeholders

• Able to manage multiple projects while keeping to deadlines

• Fluent in written and spoken Japanese (at least JLPT N2 or equivalent) to effectively nuance our in-market messages

• Proficient in Microsoft Word, Excel and PowerPoint, as well as virtual communications software (including Microsoft Teams, Zoom)

• Singaporean

It would be preferred if candidate has the following:

• Strong familiarity and prior knowledge of Singapore  

• Work experience in B2B/ G2B marketing

We review applications and interview on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of application date.

[What you will be working on]

As an Engineer/Executive Engineer of the Nuclear Science and Technology Department in the Regulation Division, the officer will be responsible for the following:

• Ensure that Singapore is able to fulfil its obligations under various international conventions and agreements on nuclear safety, security and safeguards
• Implement activities tasked by inter-ministry committee and its working groups
• Provide technical support and advice on nuclear safety, security and safeguards matters to relevant government agencies
• Monitor nuclear science and technology developments and provide technical assessment
• Monitor developments in international conventions and agreements and provide assessment

[What we are looking for]

The job might be for you if you possess the following:

• Good Honours Degree in Engineering
• Good communication and interpersonal skills
• Good analytical, writing and presentation skills
• Able to work in a team and independently with minimal supervision
• Able to work efficiently and meet tight deadlines
• Able to adapt to changes and has a positive work attitude
• Highly motivated, meticulous, committed and takes initiative
• Aptitude to understand concepts in radiation protection and nuclear science
• Able to travel overseas for official trips
• Able to commence overseas Masters’ degree programme in the year of recruitment, if required
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What you will be working on]

You will be responsible for the following:

• Assist in updating, monitoring and renewing of contracts and tenancies administered by the department
• Gather user requirements, assist the process of tender preparation, conduct of tender briefing and evaluation of tenders to appoint vendor
• Administration of contract to facilitate user departments to meet contract specifications when using and managing contracts
• Assist in the execution and administration of tenancy agreements and facilitate departments to meet WOG rules for tenancy and office space management
• Process e-invoices, support management of mailroom and admin services operations managed by the department

[What we are looking for]

The job might be for you if you possess the following qualities:

• At least 1-2 years of working experience in Administration, Procurement or in related fields that require planning and writing skills
• Enjoy learning new things, planning and applying analytical reasoning
• Able to conceptualize ideas, structure, categorise information and reflect these in writing
• Versatile in both deskbound and operational work
• Meticulous with an eye for detail, organised and able to multi-task
• Mature, independent and resourceful
• Self-driven and always ready to strive for improvement

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What you will be working on]

You will be responsible for the following:

• Assist in updating, monitoring and renewing of contracts and tenancies administered by the department
• Gather user requirements, assist the process of tender preparation, conduct of tender briefing and evaluation of tenders to appoint vendor
• Administration of contract to facilitate user departments to meet contract specifications when using and managing contracts
• Assist in the execution and administration of tenancy agreements and facilitate departments to meet WOG rules for tenancy and office space management
• Process e-invoices, support management of mailroom and admin services operations managed by the department

[What we are looking for]

The job might be for you if you possess the following qualities:

• At least 1-2 years of working experience in Administration, Procurement or in related fields that require planning and writing skills
• Enjoy learning new things, planning and applying analytical reasoning
• Able to conceptualize ideas, structure, categorise information and reflect these in writing
• Versatile in both deskbound and operational work
• Meticulous with an eye for detail, organised and able to multi-task
• Mature, independent and resourceful
• Self-driven and always ready to strive for improvement

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

• Assist in the implementation and enhancement of the lot release framework/programme.
• Review submissions, manage technology transfers, and oversee test method setup and equipment qualifications for biologics testing.
• Perform testing, interpret and compile results, provide expert comments to clients, and support policy compliance.
• Conduct investigations, evaluate training programmes, and undertake projects for laboratory operations and/or publications.
• Develop new or improved test methods for accreditation, assess clients' needs, and participate in relevant professional development activities.
• Participate in local and oversea attachments, learning courses and seminars/conferences (with posters or oral presentation) relevant to the area of work.

Job Requirements

• Postgraduate qualifications in relevant disciplines.
• Minimum 5 years' experience in assay development, bioanalytics, or biotherapeutic development/manufacturing.
• Proficiency in method transfer, validation, and verification of bioanalytical assays.
• Proficiency in common biostatistics and analysis software preferred.
• Familiarity with government regulations for public health protection and relevant international guidelines and standards, such as ICH, USP, Ph.Eur. and ISO17025.
• Strong communication and interpersonal skills, ability to work independently and in a team, deliver results in a timely manner and a strong commitment to public health and safety.

[What you will be working on]

About Us

Fresenius Medical Care is the world's largest integrated provider of products and services for individuals undergoing dialysis. In Singapore, we operate more than 30 dialysis centres island-wide and we are the largest private provider of dialysis care. Our highly committed and competent nurses are providing high quality dialysis treatment to the patients to turn our vision into reality: To create a future worth living. For patients. Worldwide. Everyday.

We are hiring Nurses to join our Team to deliver the highest standard of individualised care to our renal patients.

Job Requirements

· Diploma/Degree in Nursing and registered with Singapore Nursing Board

· Candidates with prior renal experience will be an advantage

· Passionate to improve the quality of life of renal patients and strive to provide the highest standards of care

· Certified and valid Basic Cardiac Life Support (BCLS)

· Good communication and interpersonal skills

· Entry level candidates are welcome to apply

What We Offer

· Attractive salary with sign-on bonus

· Performance bonus with AWS

· Medical benefits and insurances

· Training opportunities

· Career progression with structured career matrix

· Safe work environment and great teamwork

[What you will be working on] 
•Responsible for assessment and compliance audits of clubs and associations, which includes trade associations, managements corporations, town councils, approved pension and provident funds, mutual benefit organizations and exempt bodies such as 1st Schedule cases, trade unions and co-operatives.
•Evaluation and approval of Section 5 pension or provident fund.
•Responsible for the assessment of income of estate, private trusts, settlements and Unit Trusts.
•Processing applications for artefacts, computers and public sculpture donations.
•Evaluate application for double tax deduction scheme for approved grant-makers.
•Answer to enquiries at the counter, over the telephone and via snail mails and emails.

[What we are looking for] 
•Bachelor’s Degree/Polytechnic Diploma (preferably in Accounting or Business Administration).
•Good knowledge of principles of accounting and taxation laws relating to businesses.
•Preferably 2 to 5 years of practical experience in dealing with taxation of businesses. Experience in taxation law relating to bodies of persons is a plus.
•Meticulous and analytical.
•Good interpersonal, verbal and written communication skills.
•Resourceful and able to work independently in a team environment.

[What you will be working on]

The Organisation Development and Planning Division (ODP) is responsible for driving long-term organisational effectiveness in MAS. Drawing from various disciplines and fields, ODP comprises dynamic individuals with competencies across culture and leadership development, change management and internal communications, behavioural sciences and corporate planning. You will be part of a team that carries out both organisational development (OD) and corporate planning work.

In this role, you will:

• Have a systems-level perspective of areas in which the organisation needs to transform to be highly effective in today’s context. Actively learn about leading company practices, both private and public sector, and adapt them to suit MAS’ context. Key focus areas will be leadership practices and behaviours, and organisational culture.

• Design and facilitate workshops to engage the leadership community on organisation-wide issues, building awareness about potential organisational changes and seeking leadership alignment. This includes running regular medium to large size workshops for leaders, including customising the design and facilitation execution. It also includes advising other teams on programme design for a more engaging and effective workshop.

• Develop and deliver culture interventions to raise awareness and alignment across the organisation, embed and reinforce behaviours, mindset shifts and new ways of working. It may also involve providing targeted support for high- or at-risk groups, departments and/or teams, to identify detrimental cultural and behavioural patterns, and design and facilitate fit-for-purpose interventions to positively impact effectiveness and health.

• Engage relevant stakeholder groups across the organisation, including senior and middle management, applying the insights to support the interventions for organisational change.

• Partner closely with the lead departments to co-create and plan changes relating to people and processes.

You may also be expected to perform aspects of corporate planning relating to whole-of-government initiatives, corporate governance and organisation excellence within MAS. 

[What we are looking for]

• At least 5 years of work experience in OD, culture and leadership development, change management, or related roles

• Familiarity with a broad range of knowledge, frameworks and tools on Organisation Development and transformation.

• Experience in diagnosing, designing, developing, and delivering effective interventions related to leadership, people practices, and culture at both organisational and project levels.

• Experience in workshop customisation and design, and facilitation. Demonstrate comfort and confidence working with senior leaders and a broad range of stakeholder groups, and able to speak confidently in front of a large audience

• Experience in developing and implementing comprehensive change management plans to ensure strong project support and facilitate staff adaptation, including content and material production

• Strong analytical and problem-solving abilities, coupled with effective written, presentation and reasoning skills

• Excellent organisation skills, meticulous and ability to multi-task

• Demonstrates strong stakeholder management and interpersonal skills

• Effective project management skills and thrives in a fast-paced and fluid environment

• Able to work well independently as well as in a team environment

• Experience in or working with the public service will be an advantage.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Essential Job Functions

The Science Educator (Informal Science) is responsible for developing and delivering inclusive, impactful, and unique learning experiences in domains in life sciences (DNA, food and nutrition, nature science) and/or physical sciences (physics, chemistry, mathematics, computation, earth and space science, engineering) for students, teachers, public and families that will drive visitorship and generate revenue for Science Centre Singapore.

He/She will also be responsible for developing the content for Science Centre’s fabrication programmes. Besides being involved in the planning and execution of projects/events, he/she will also contribute within a task force center wide.

Requirements

The ideal candidate should have good knowledge in life and physical sciences, especially in the fields of chemistry and mathematics, as well as modern concepts in science and technology. A strong interest and experience in the maker movement with good networks in the maker community desired. He/She must be tech savvy and willing to learn and adapt to new ways of content development and delivery. Good project management, written and oral communication skills are essential. In addition, the candidate must be adaptable, detail-oriented and a team player.

Only shortlisted candidates will be notified.

[What you will be working on]

The Organisation Development and Planning Division (ODP) is responsible for driving long-term organisational effectiveness in MAS. Drawing from various disciplines and fields, ODP comprises dynamic individuals with competencies across culture and leadership development, change management and internal communications, behavioural sciences, and corporate planning. The division also serves as the Secretariat of the MAS Board and the Appeal Advisory Panel (AAP).

In this role, you will be primarily responsible for the MAS Board, Appeal and Corporate Planning portfolios:

• Board secretariat:  Lead on, inter alia, organising the quarterly Board meetings, handling the appointments of Board members, and reviewing board governance policies and processes, such as code of conduct, remuneration and conflict of interest matters.

• AAP secretariat:  On appeals, any person aggrieved by an administrative decision by the MAS can appeal to the Minister-in-charge of MAS. In such cases, you will be responsible for overseeing and managing the entire appeal administrative process, and will be required to liaise directly with various parties, including the Minister, the AAP members, both parties to the appeal and the Attorney-General’s Chambers (AGC).

• Corporate planning: Lead on organisation-wide projects that will require you to coordinate across departments in MAS. Some of these projects relate to whole-of-government initiatives, which involves liaising with other agencies. You will also be responsible for strengthening corporate governance and ensuring organisation excellence within MAS.

As part of a dynamic team that drives organisational development and culture change in MAS, you will also have opportunities to explore new areas beyond the detailed responsibilities above. Depending on your interests and experience, you can look forward to being involved in designing, developing and delivering OD initiatives related to leadership alignment, culture change and employee engagement, at both organisational and project levels.

[What we are looking for]

[What you will be working on]

• Conduct research on various design solutions for NL Building infrastructural projects such as NL L1 Place Making, L5 Arts Collection Library, ad hoc fitting out works for offices and LKCRL gantries activation; which will commence in early 2024 and are to be completed before end 2024.
• To pitch ideas/proposals to relevant stakeholder, write minutes, document process and approvals as well as monitor timeline.
• To manage contractors for ongoing projects to ensure that requirements are being executed as per expectations.
• Other administrative support for the above projects and weekly project updates for Project & Space Management Department.

[What you will be working on:]
•    Manage Product Users’ Engagement by supporting Product Managers in developing strategies and plans to engage internal and external stakeholders to launch, implement, drive adoption, awareness, and education of Products, such as NLB Mobile App, Seat Booking System, Express Borrowing Gantry, and also future Products such as Content Discovery app. 
•    Assist Product Managers to collect and collate Product data from multiple channels, e.g., web statistics, app statistics, user feedback and perform basic analysis to help Product Managers better understand the asks and needs of the users with simple insights. Work closely with other data teams to track results and translate insights into actions.
•    Assist Product Managers in managing the Product Backlog by recording new user stories and setting initial priority for them. Follow up with Product Managers to set up regular Product Backlog refinement sessions.
•    Assist Product Managers or ScrumMasters in organising agile activities and to update/ upkeep Agile tools like JIRA, etc.

[What we are looking for:]
•    At least one year of relevant working experience, preferably in a product-focused organisation. Fresh graduates with the relevant knowledge are welcomed to apply.
•    Excellent written and verbal communication skills.
•    Ability to engage stakeholders from all walks of life.
•    Knowledge of agile methodologies and processes (SCRUM, KANBAN, etc.)
•    Comfortable with data and possess basic data analytic skills (e.g., Excel, Tableau)
•    Interest in growing into Product Manager role.
•    Design skills and experience with design tools is added advantage.

Work location will be at the Marine Parade Public Library. As the library is currently closed for renovation, the current work location is at the National Library Building.

Successful applicant will be appointed on a project contract until 31 Dec 2025.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

• Design and implement frameworks, policies and processes to enhance the management of AIAS' operational risks
• Support the Operational Risk Committee in its objective in ensuring that policies, frameworks and programs are implemented appropriately
• Work closely with all departments to identify, evaluate and monitor key operational risks including outsourcing
• Develop program to foster and sustain an effective risk culture/risk assessment within the organization

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Essential Job Functions

The Science Educator (Informal Science) is responsible for developing and delivering inclusive, impactful, and unique learning experiences in domains in Physical Sciences (physics, chemistry, mathematics, computation, earth and space science, engineering) for students, teachers, public and families that will drive visitorship and generate revenue for Science Centre Singapore.

He/She will also be responsible for developing the content for Science Centre’s sustainability programmes. Besides being involved in the planning and execution of projects/events, he/she will also contribute within a task force center wide.

Requirements

The ideal candidate should have good knowledge in Physical Sciences and modern concepts in Science and Technology. A strong interest and experience in the sustainability movement is desired. He/She must be tech savvy and willing to learn and adapt to new ways of content development and delivery. Good project management, written and oral communication skills are essential. In addition, the candidate must be adaptable, detail-oriented and a team player.

Only shortlisted candidates will be notified.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

[What you will be working on]

[What we are looking for]

• Relevant experience or degree in Business, Accountancy, Law or Financial Economics preferred

• Strong analytical skills and an ability to work at both conceptual and operational levels

• Ability to work well independently as well as in a team

• Natural inquisitiveness and ability to be creative in problem-solving

• Good written and verbal communication skills. You will be expected to interface with internal and external stakeholders directly, including other government agencies, foreign regulators, financial intermediaries and industry practitioners.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

[What you will be working on]

You will join a dynamic team tasked to supervise exchanges and market operators. You will carry out day-to-day supervision of exchanges and market operators to ensure that trading in securities and derivatives is fair, orderly and transparent. You will participate in the review and formulation of a wide array of regulatory policies and legislative reforms to enhance Singapore's regulatory framework for an evolving capital market. You will also be given ample opportunities to be involved in a variety of projects to strengthen Singapore's capital markets, and contribute to Singapore's participation in international standard-setting fora.

You will be working in a fast-paced environment that would require the ability to manage multiple priorities and needs of stakeholders, as well as the agility to respond to changes and developments.

[What we are looking for]

• Self-motivated, analytical, with a keen interest to develop expertise in capital markets

• Mature and able to work independently

• Good communication and strong interpersonal skills

• Prior working experience relating to the securities or derivatives markets, regulatory or competition matters will be an advantage

• A background in economics or quantitative skills will be an advantage

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

[What you will be working on]
 

This role will support MAS in the preparations for the repeal of the regulatory regime for the registered fund management companies (RFMCs). With the repeal, over 200 RFMCs will have to apply for a licence in order to continue operating. RFMCs that meet criteria will be approved to become licensed fund management companies.

Responsibilities include:

• Assist in monitoring the status of licence applications by RFMCs.  

• Assist in checking that licence applications submitted by RFMCs are complete, and in the review of the applications.

• Support the logistics for industry and internal briefings on the repeal.

• Assist in checking and updating published materials that provide guidance on the repeal and the transitional arrangements for RFMCs.

• Assist in maintaining and updating internal records on RFMCs.

• Perform any other task needed to support MAS’ preparations for the repeal of the RFMC regime.

[What we are looking for]

• Prior working experience in the fund management industry would be an advantage. 

• Good written and verbal communication skills.

• Ability to work well independently and in a team environment.

[What you will be working on]

As a member of SGN’s digital products team, you will develop, deliver and maintain a tech stack that enables SGN’s work in fostering connections between and within Singapore’s global business and talent communities. There is also opportunity to work on other digital products within the wider EDB organisation. 

We are looking for a Full Stack Developer with a strong technical background to join our passionate and purpose-driven team. This is an excellent opportunity to be part of a start-up environment, building up the digital platform and infrastructure to serve a large-scale network all around the world.

As a full-stack developer, you will be responsible for the design, implementation, testing and deployment of end-to-end software solutions, with the following key responsibilities:

• Spearhead work with cross-functional teams to develop engaging and user-centric web and mobile applications, supported by necessary back-end applications and databases for functionality

• Create performant code by figuring out how to make a feature work best for users as well as under-the-hood optimization, while conforming to system design

• Design and create automated tests to ensure functionality of components and applications

• Participate in code reviews

• Participate in full life-cycle library, component, application design and development

• Support, maintenance and documentation of software functionalities and technical specifications

• Ensure quality of releases, responsiveness and security of applications, debugging issues, fix bugs, and identify bottlenecks

• Design and develop RESTful APIs

• Proactively stay abreast of developments in web applications and programming languages to identify and recommend existing components and technologies that can be leveraged to deliver on our goals
   

[What we are looking for]

Resourcefulness, integrity, drive, and a good team player are must-haves. Some combination of the following would help for favourable consideration:

• At least 3 years of experience as a software developer or equivalent position

• Diploma or degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines

• Experience with cloud-based application development and web security

• Experience in gathering user’s requirements – clarifying them with Product Owners and Designers through high fidelity mock-ups or prototypes

• Experience in agile development teams, employing relevant methodologies and practices such as Scrum, Continuous Integration and Deployment to enable rapid delivery of value such as scripts for automated testing tools, scripts for configuration management

• Knowledge of modern Software Engineering best practices, software development life cycle including coding standards, code reviews, source control management, build processes, testing, and operations.

• Proficiency in:

(a) C#, JavaScript, HTML, CSS. Proficiency in other modern programming languages is a plus.
(b) Relational and non-relational databases, such as MS SQL, PostgreSQL, MongoDB etc
(c) Front-end frameworks such as React, Node.js, or Angular 2

• Deploying and maintaining content management systems and web applications in the cloud

• Curious, inquisitive, keen and quick to learn, and generous and patient to share knowledge with team mates and mentor fellow developers

• Singaporean

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

What you will do:

• Wealth Centre Manager is to serve with passion and confidence. Service styles are always proactive and genuine. The outcome is to create a deliberate and differentiated customer experience.
• Expected to be well groomed and project high level of professionalism in all customers’ interaction. The WCM is to provide consistent and positive customer experience to all customers, paying particular attention in Welcoming, leading to meeting spaces and ensuring customer is well hosted at the premise with welcome drink and snacks.
• Participate in districts’ engagement events or other customer events such as Investment Seminars.
• To upkeep and maintain the Wealth centre premise and support merchandising activities in accordance with prescribed standards as stated in a Checklist. To diligently perform the role of the “Floor Manager” ensuring day to day operations are running smoothly.
• As a service ambassador, required to constantly identify ways to improve customer service and strive to exceed the required service standards set for the wealth centre.
• The WCM is required to be familiar with AIA Altitude, the customer loyalty programme, and its privileges and offerings so that we can address to enquiries.
• Maintain and manage the premise booking system and work closely with financial consultants who has made an appointment, ensuring necessary supporting services are ready before client’s arrival.
• The WCM will be responsible in managing and updating the inventories used in the wealth centre as well as the budget for the Wealth Centre.
• Responsible in generating monthly reports to present stock take results, expense and feedback received from customers.
• Managing 3rd party vendors that will support in various day to day duties in the premise which includes housekeeping, catering and serving of welcome snack and drinks.

What you should have:

• Minimum 7 years of Customer Service experience.

• Strong communication and interpersonal skills to work with people at all levels and influence people from diverse cultural background.

• Experience in managing High-Net-Worth Segment is an advantage.

• Ability to operate at a strategic level as well as being comfortable with tactical delivery.

• Excellent crisis management skills and presentation skills.

• Self-starter with sense of urgency, ability to work without close supervision and positive attitude.

• Proficient in Microsoft Excel, PowerPoint and Outlook applications.

#LI-SC1

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Essential Job Functions

The Senior Associate, Procurement supports the Finance, Admin and Procurement Department in the areas procurement and tenders' management to ensure compliance with the Government’s IM on procurement policies and processes.

Requirements

The ideal candidate should be a Degree/Diploma holder in any discipline or equivalent, preferably with at least 4 to 6 years of relevant working experience with good knowledge of government procurement policies, procedures as well as GeBIZ.

He/She should be a good team player with good communication and interpersonal skills. Other pre-requisites include being meticulous, diligent and with an aptitude for figures.

Only shortlisted applicants will be notified.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

- Support Head, Customer Service in driving digital transformation and self-help tools at service touch points in Singapore and OSS Contact Centre with - Compliance and Operational Risk in mind.

- Responsible for designing “as if” and “to be” in customer experience journey on transformation tools.

- Collaborate with internal/external stakeholders and spearhead in implementing digitalization and self-help capabilities to achieve Corporate Solutions’ goals and vision in Joyous CX.

- Drive e-portals utilization rate, focus on accuracy and quality of contents and increase customer satisfaction ratings.

- Develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our customers and business partners.

- Support investigation of complainants escalated to Customer Service section and communicate investigation findings/outcome to complainant/business partners within the required turnaround time.

- Attend to enquiries/feedback received at the various customer service touch points.

-Use of data to identify and recommend any process/operational enhancements or new service propositions to improve customer service and experience.

- Support Section Head in implementing and maintaining a centralized knowledge library as source for future omnichannel servicing portal.

- Performs other responsibilities and duties periodically assigned by Section Head in order to meet operational and/or other requirements.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

• Foster and deepen rapport with Agency and AFA Sales force to meet and exceed growth targets in terms of AHNW sales productivity and Prestige Club members.
• Engage Agency and AFA Leaders and FCSs via Districts Meeting to provide regular updates of AHNW Production progress reports and train/share knowledge on best practices on Wealth Management propositions to increase competency and awareness
• Engage Agency and AFA Leaders and FCSs to provide support on AHNW business through Case Discussions and Case Management support.
• Drive and Support Agency and AFA Leaders and FCSs on Offshore business opportunities and initiatives 
• Provide AHNW related/bespoke training and support to Agency and AFA Leaders and FCSs to uplift the competency level of individual districts.

• Identify and develop new business opportunities or leads generation ideas to create sales platforms.
• Involve and work on special initiatives to drive Company’s strategic objectives towards Digitalisation and Customer centric agency culture.
• Drive and implement Company’s AHNW initiatives for Agency and AFA including recognition events and campaigns.
• Liaise with Operational teams for AHNW new business applications.

• Work with Clusters and Districts to increase awareness of the Club and retention rate of Prestige Club members through promotion of the Club benefits and privileges.
• Design, Execute and Monitor AHNW sales related activities and campaigns to increase productivity and competency.
• Work closely with respective Location BD Team to roll out sales related activities and campaigns.
• Develop and update sales aids & marketing materials as required.
• To have basic knowledge in wealth management tools like Wills, Trusts, Financing, Family Offices, Offshore Regions sales and business proposition process, etc. to further understand the more complex needs of the AHNW client.
• Undertake any other projects assigned from time to time assigned by Company to drive growth in the AHNW business.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

As a Regulatory Specialist you will be assist the line managers of Lonza Biologics and Lonza Bio Science in all RA support Services and also assist in assessment of deviation and change control activities.

Key Responsibilities:

• Lead and provide regulatory support under the supervision of Line Manager for clinical trial and product license applications in line with major services agreement (MSA) or statement of work (SOW) including but not limited to the preparation of regulatory filings.

• Provide administrative support for all necessary maintenance of certificates, licenses and drug master file(s) (DMF(s))

• Maintain RA owned standard operating procedures (SOP) in line with the good manufacturing practice (GMP)

• Perform regulatory assessment and impact of change control activities.

• Provide regulatory support to project teams.

• Participate in cross functional team to ensure regulatory documentation meets defined timelines and requirements.

• Work in liaison with regulatory colleagues within the Lonza network to support customers clinical trial and product license application to support multi-site products.

• Any other duties as assigned by Line Manager

Key Requirements:

• Degree in Life Sciences in Chemistry / Biology / Biochemistry / Pharmacy or equivalent with 2-5 years of Industry knowledge.

• Knowledge of US, EU and major international regulatory requirements (e.g WHO, ICH) for biologicals

• Good communication and interpersonal skills

• Ability to work with cross functional teams and work under tight timelines.

• Enthusiastic and self-driven

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The QA Specialist will support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, GxP contract manufacturing facility in one of 6 areas: Quality Systems, QA Engineering, External QA, QA Excellence (Transformation and Technical Compliance), Quality Operations or Audit Management.

Key responsibilities:

• Support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, GxP contract manufacturing facility.

• Display a good level of problem-solving ability by analyzing and interpreting data and puts forward new ideas based on scientific knowledge or field experience.

• Detect non-compliance with cGMP and GDP requirements and provide guidance on GDP corrections.

• Take on role of QA Specialist in Quality Operations.

• In depth awareness of entire process, identifying operational factors which influence the process.

• Review and approve change controls.

• Review and approve Master Batch Records (MBR), SOPs, protocols, reports or records.

• Support changeover activities.

• Support Annual Product Quality Review activities.

• Can trouble-shoot and able to weigh up all information and consideration in order to choose the optimum path to be taken.

• Demonstrate ability to lead a small project and manage the deliverables effectively.

• Develop good working relationships with internal & external customers.

• Able to participate actively or lead in investigations, change controls, CAPA plans and closure of discrepancy reports.

• Develop skills as an internal GxP auditor, as required.

• Provide support in regulatory inspections and customer audits as required.

• Plan for future activities and coordinate with other departments to complete this.

• Develop skills to be Qualified Trainer in area of expertise.

• Any other tasks as and when assigned by supervisor.

Key requirements:

• Bachelor's degree with exposure in the Biopharmaceutical industry.

• Relevant experience from the Biopharma or any related environment.

• Hands-on experience coordinating & interacting with internal departments on manufacturing activities.

• Knowledge and experience of the practical and theoretical requirement of quality management system in a GMP facility.

• Meticulous and Systematic.

• Team player, with strong focus on safety, quality and timelines.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

We provide company transport, both ways, at multiple pick up points.