The Tax Team
Our Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employ..
The Tax Team
Our Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.
The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.
Responsibilities
Assist funds with tax incentive applications and annual declarations, including liaising with the MAS
Review funds’ documentation (e.g., information memorandum, subscription agreement, etc.)
Manage/support portfolio of fund clients for corporate tax compliance services
Involved with other broader tax matters
Qualifications and requirements
Any recognised bachelor’s degree in any discipline or equivalent qualification in accounting
At least 1 year of relevant funds tax working experience
Fresh graduates are welcome to apply
Knowledge of fund operations and tax or relevant education background would be advantageous
Attention to details and familiar with Microsoft Office
Skilled in writing, interpersonal communication skills in building rapport and collaborating effectively with other team members
Self-motivated while capable of partnering well with colleagues to successfully meet project objectives and deadlines
Good communication and negotiation skills with clients
The Restructuring and Insolvency team
Our Restructuring and Insolvency team works closely with industry professionals, companies and their stakeholder..
The Restructuring and Insolvency team
Our Restructuring and Insolvency team works closely with industry professionals, companies and their stakeholders to identify and resolve issues affecting profitability, protect enterprise value and facilitate a full recovery where possible.
The team is made up of young and friendly professionals bringing about an easy-going culture. While projects are often performed in a pressurised environment, the team works collaboratively and supportively across all levels to be able to deliver their best. The leaders in the team are hands-on, guiding and teaching junior members to navigate situations and stakeholders that may be difficult or tricky. Each individual has the space to grow in their own way and to discover what is best for them.
Responsibilities
Executing day to day issues on restructuring and insolvency engagements assignments (being, amongst others, liquidation, receivership, judicial management, scheme of arrangement, monitoring / exceptional accountant, debt restructuring and personal insolvency work)
Building and maintaining strong relationships with internal and client personnel
Liaising with stakeholders, creditors and other advisors
Preparing draft correspondence, draft reports and draft presentations
Reconstructing accounting records, from incomplete information
Undertaking investigative work for the benefit of recovering assets for the insolvent estate
Participating in client meetings
Assisting seniors with the company analysis, including financial modelling where necessary and assisting in department networking and marketing activities
For insolvency work, attending to statutory and compliance matters
Qualifications and skills
Bachelor’s degree in Accounting, Business, Economics, Finance or other relevant field
Fresh graduate or minimum 1 year of experience for associate role, minimum 2 years of experience for senior associate role
Proficient in the use of Microsoft Office Suite, specifically, Excel, PowerPoint and Word
Excellent verbal and written communication skills
Ability to meet project deadlines with a focus on details
Ability to work in a deadline-driven environment and handle multiple projects simultaneously
Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food ent..
Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.
Manage user and client administration, authorization management, system performance, audit management, transport management, background jobs, patch installations, system backups and recovery, kernel upgrades, and OS and database maintenance.
Administer SAP Business Continuity Planning and Disaster Recovery management.
Responsible for SAP system architecture, hardware, and integration landscape.
Maintain optimal server performance and perform preventive maintenance to ensure smooth daily operations.
Requirements:
Degree in Computer Science or equivalent.
At least 2 years SAP Basis Administration experience
Familiarwith S4/HANA and NetWeaver technologies.
If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]
Please note that only shortlisted candidates will be notified.
Award winning restaurant chain originating from China.
Leasing Manager to spearhead the brand’s establishment in Singapore.
Leasing Manager (F..
Award winning restaurant chain originating from China.
Leasing Manager to spearhead the brand’s establishment in Singapore.
Leasing Manager (F&B Brand)
about the company
Our client is a well-known restaurant brand, originating from China known for its commitment to quality, and taste, and are in the midst of starting operations here in Singapore. With concrete plans for the future, its objective is to develop new business opportunities and boost its presence in the market. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth beyond 2024.
key responsibilities:
Real Estate Acquisition: Lead efforts to identify and secure prime locations for the brand, ensuring strategic alignment with business objectives.
Stakeholder Network: Leverage established relationships with major landlords, mall developers, and smaller commercial property developers to secure favorable leasing opportunities.
Site Selection Oversight: Manage site selection, lease reviews, and lease management processes, driving efficiency and supporting the brand’s expansion strategy.
Market Research: Conduct thorough market studies and feasibility assessments to uncover growth opportunities in new and existing areas.
Negotiations and Partnerships: Build and maintain strong relationships with landlords, government bodies, and property agents to facilitate successful lease negotiations and foster long-term partnerships.
Strategic Reporting: Develop detailed reports and presentations for management to support decision-making and improve brand visibility in the market.
qualifications and skills:
A degree in Real Estate, Building, Business Management, or a related discipline.
Approximately 8 years of experience in lease management, site selection, and property acquisition.
Ability to communicate effectively with Chinese speaking stakeholders.
Strong presentation, negotiation, and multitasking skills with exceptional attention to detail.
Solid understanding of financial principles, including profit and loss (P&L) analysis.
Outstanding written and verbal communication skills.
Ability to work independently while collaborating effectively within a team.
Comprehensive knowledge of Singapore’s real estate landscape, with experience in restaurant site selection as a strong advantage.
Problem-solving mindset with the flexibility to adapt to evolving market conditions.
Leadership capabilities to inspire and manage high-performing teams, with opportunities for skills development through training.
If you’re ready to take on a dynamic role and contribute to our brand’s growth, we’d love to hear from you! Apply today to be a part of our journey.
Consultant - SAP OpenText – SG
Are you ready to unleash your potential?
At Deloitte, our purpose is to make an impact that matters for our clients,..
Consultant - SAP OpenText – SG
Are you ready to unleash your potential?
At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.
We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.
Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.
We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.
Ready to unleash your potential with us? Join the winning team now!
Work you will do
This role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.
· Engage clients in workshops and interviews to analyze process and reporting requirements
· Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions
· Design target state SAP solutions for clients. Influence clients’ thinking in adopting leading/ standard practices while developing target state
· Analyze application landscape to design interfaces to SAP solution
· Perform SAP configuration and tests. Devel You knowop specifications for development of forms/ reports/ interfaces.
· Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
· Support change management execution by developing training material, delivering training and supporting users post cutover.
· Develop relationships with internal and external stakeholders
What we are looking for
If you are someone with:
· A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
· Senior Consultant will require a minimum of 6 years of experience in SAP OpenText Module, completed at least an end to end full life cycle of SAP OpenText Module implementations. Also have some team leading experiences would be a plus
· Has experience/exposure with SAP S/4 HANA would be a plus
· Demonstrated success in multi-cultural work environment.
· Sound understanding of business process, industry nuances and leading practices in area of focus
· Ability to facilitate effective workshops to lead target state design.
· Ability to lead teams
· Demonstrated excellence in conceiving and executing SAP solution
· Broad understanding of SAP design. Appreciation of digital enterprise and emerging technologies
· Sound business acumen, teamwork and leadership qualities.
· Willingness to work outside of office base and most of all…
· An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
Due to volume of applications, we regret that only shortlisted candidates will be notified.
Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.
Key Responsibilities
Assist with the i..
Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.
Key Responsibilities
Assist with the installation and support of data center physical infrastructure.
Install, replace, and troubleshoot cables and hardware components.
Handle data-bearing devices, including hard drives and SSDs.
Operate within a ticket-based environment for task management.
Use pallet jacks or other lifting tools to move equipment safely.
Support the Data Center Inventory and Asset Management Team in managing inventory and shipping tasks during peak times.
Flexibility to work during weekends or holidays when required.
Qualifications and Skills
Diploma or Degree in IT, Computer Engineering, or a related field.
At least one year of experience in IT Support or Monitoring (fresh graduates with a proactive mindset are encouraged to apply).
Six months or more in handling technical equipment or machinery.
Familiarity with computer hardware and components.
Preferred certifications include CompTIA (A+, Server+, Network+) and Basic Structure Cabling (BSC).
Physically capable of standing, walking, and lifting frequently, with or without equipment assistance.
Strong communication skills in English, both written and spoken.
Enthusiasm for learning and expanding technical skills.
Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg
Please WA Jian Wei @ 87389860 Shortlisted candidates will be notified
Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.
Responsibilities
Plan, implement, mana..
Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.
Responsibilities
Plan, implement, manage, monitor, and upgrade IT security solutions.
Support projects by delivering project deliverables and completing milestones.
Develop and maintain technical, operational, and configuration documentation necessary for project implementation.
Coordinate and manage vendors for product implementation and troubleshooting.
Evaluate security products and conduct Proof of Concept (POC) to verify the effectiveness of security measures, ensuring their continued efficacy post-implementation.
Provide technical support and incident response for IT security infrastructure components to the maintenance team.
Requirements
Proficient in Endpoint Security solutions, including Anti-Malware, Host Firewall, Application & Change Control, Disk Encryption, and EDR.
Knowledgeable in Identity & Access Control solutions, such as PKI solutioning, Hardware Security Module (HSM), Privileged Access Management, 2FA, and OS Hardening Policies.
Implement Endpoint or Identity & Access Control Security tools.
Familiarity with various operating systems like Windows or Linux.
Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified
Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!
Regional Program Manager (Remote)
Full time, Singapore, H..
Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!
Regional Program Manager (Remote)
Full time, Singapore, Hong kong
In this role, you will be responsible for managing all aspects of assigned client portfolio of global account(s) to include but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development and business continuance. Direct accountability to BCD Travel or externally to the customer for the success of the contract or travel program across multiple countries across Asia Pacific.
As a Regional Program Manager, you will
Ensure 100% client retention and account profitability through effective relationship management and strategic planning.
Drive revenue growth by up-selling and cross-selling products and services, ensuring solutions meet customer needs.
Negotiate and manage client contract terms, ensuring compliance with all contractual obligations.
Act as a trusted advisor, sharing best practices and industry updates, and coordinating central communication across regions.
Oversee budgets, billing, payments, and profitability, ensuring timely settlement of customer P&Ls as per contractual obligations.
Develop and execute business plans, manage new business implementations, and create business improvement plans, while measuring and reporting on key performance indicators.
About you
Proven experience in managing corporate travel accounts, focusing on mid-large clients.
Skilled in implementing regional service roll-outs and projects.
Proficient in service level management (SLAs), negotiation, and numeric analysis using pivot tables.
Familiar with travel industry technology (online booking tools, GDS) and corporate travel operations.
Strong cultural awareness of Asia Pacific markets, with the ability to lead meetings and engage stakeholders professionally.
Fluent in written and conversational business English; proficiency in Mandarin and Cantonese is preferred.
About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.
Your life at BCD
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.
You’ll be offered
Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected]
Company’s Profile
Julian Grey's Client, founded in 1994, is a leading manufacturer with diverse operations.
Responsibilities:
Manage and oversee..
Company’s Profile
Julian Grey's Client, founded in 1994, is a leading manufacturer with diverse operations.
Responsibilities:
Manage and oversee the complete lifecycle of master instruments such as Master L/Cs, Contracts, and Purchase Orders, ensuring accurate tracking, processing, and transmission of information.
Process and handle Shipper’s DA/Export Documents, including retirement, endorsement, and forwarding for L/C collection.
Coordinate with buyers and banks to follow up on proceeds, ensuring timely import payments and proper documentation.
Review and reconcile invoices, monitor export proceeds, manage bank accounts, and execute accurate fund transfers.
Maintain strong relationships with banks, liaise with HQ。
Ensure up-to-date maintenance of transaction documents for financial statements and update daily trade registers.
Requirements:
Proven experience in trade finance, particularly in handling banking and export document processing.
Familiarity with financial documentation and trade registers is an advantage.
Your new company
My client, one of Asia's largest food & beverage companies, is looking for a Supply Chain Executive to join the team as they are..
Your new company
My client, one of Asia's largest food & beverage companies, is looking for a Supply Chain Executive to join the team as they are expanding in the region. Working closely with the Shanghai office, you will be in charge of ensuring smooth inventory flow and ensuring customers receive their goods as per schedule. Located in Central East and the role is fully in office with no hybrid arrangement.
Your new role
Analyse historical data and market trends to predict demand with pinpoint accuracy.
Monitor stock levels, minimise stockouts and overstock, and keep our warehouse humming.
Work closely with sales, marketing, and finance teams to ensure everyone is in sync.
Coordinate with stakeholders and logistics partners to ensure timely and cost-effective delivery.
Prepare insightful reports on supply chain performance, inventory status, and demand forecasts.
Identify opportunities to optimise our supply chain processes and drive efficiency.
What you'll need to succeed
At least a Diploma in Logistics and Supply Chain Management or related field.
At least 2 years of experience in a supply chain role.
Proficient in MS Office and SAP
Strong analytical and problem-solving skills and excellent communication
Good command of Mandarin as you will be working closely with the Shanghai office
What you need to do now
If you're keen on pursuing this exciting opportunity, please send a copy of your CV (word document) to [email protected] (Registration ID No. R1545727)
EA Licence No.: 07C3924
Company's Registration number: 200609504D
Singapore Based (Telok Ayer / Downtown MRT)
Mon to Fri 9am to 6pm
Administration of legal structures including trust, companies, foundations an..
Singapore Based (Telok Ayer / Downtown MRT)
Mon to Fri 9am to 6pm
Administration of legal structures including trust, companies, foundations and other similar structures; ensuring the adherence of these structures to the fiduciary, statutory, regulatory, and internal obligations that they are subject to.
Career Progression Opportunities
Job scope:
The Employee shall have the following responsibilities and duties:
Assisting with the administration of legal structures including trust, companies, foundations and other similar structures.
Ensuring the adherence of these structures to the fiduciary, statutory, regulatory, and internal obligations that they are subject to.
Drafting of appropriate documents and other work to assist a team of administrators of administrating the legal structures and responding (or proactively engaging) with client requests.
Assisting with contact with client, advisors and related third parties (for example external lawyers, tax consultants etc.).
Assisting an accounts team with the preparation of annual accounts for the legal structures, by assisting qualified bookkeepers and accountants to ensure correct information is provided to them and recorded.
Ensuring compliance with all relevant policies and procedures and learning and adhering to AML/CFT and other regulator regulations and obligations.
Desktop Support (Band 1) *URGENT* (Changi / Basic up to $2800 / L1) -(SS10)
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
1 week ago
Working Location: Changi
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary: $2600 - $2700
Job Description
Desktop Technician will pr..
Working Location: Changi Working Days : 5 Days ( Mon- Fri) Working Hours: 8am-5pm
Salary: $2600 - $2700
Job Description
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Position Responsibilities and Functions
Provide first/second level contact and problem resolution for customer issues.
Work with Third Party Vendors to remediate complex AV issues as needed.
Provide timely communication on issue status and resolution.
Maintain ticket updates for all reported incidents.
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
Should have basic knowledge of Mac operating system, to support Apple pc users.
Install, upgrade, support and troubleshoot for printers, computer hardware.
Performs general preventative maintenance tasks on computers, laptops, printers.
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Qualifications and Skills
Bachelor Degree or equivalent in Computer Science or related field.
CompTIA A+, Microsoft Certified Professional (MCP) or better.
1-2 years’ experience in Windows Desktop support.
Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
Proven analytical, troubleshooting and problem solving skills.
Willing to work off-hours and weekends when required for projects or emergency support.
Contract AML/KYC Remediation and CRM Implementation Specialist
Full-time
Full-time
Others/Any
Singapore, Singapore
Sales / Marketing
1 week ago
About the Company:
AR Capital was founded in 2005 and holds a Capital Markets Services Licence to conduct Fund Management activities with accredited a..
About the Company:
AR Capital was founded in 2005 and holds a Capital Markets Services Licence to conduct Fund Management activities with accredited and institutional investors.
About the Role:
We are seeking a highly motivated and detail-oriented Contract AML/KYC Remediation and CRM Implementation Specialist to join our team. The successful candidate will play a crucial role in assisting the company with investor AML/KYC remediation and refresh efforts, as well as implementing a new customer relationship manager (CRM) tool. This is full-time 6 months contract position, with the possibility of contract extension or conversion to a permanent role.
Responsibilities:
AML/KYC Remediation:
To work with the Compliance Manager to conduct thorough reviews of existing investor accounts to identify and address any AML/KYC deficiencies.
Assist in the development and implementation of remediation plans to bring accounts into compliance with regulatory requirements.
Update investor records and documentation to ensure accuracy and completeness.
Monitor and track the progress of remediation efforts, providing regular updates to management.
CRM Implementation Support:
Assist in the implementation of a CRM tool, ensuring that the system meets both business needs and compliance standards.
Assist in the input of client and transaction details.
Qualifications:
Diploma/Bachelor's degree in finance, accounting, or a related field.
Experience in AML/KYC compliance is a plus.
Proficiency in Microsoft Office Suite, including Excel and Word.
Strong attention to detail and accuracy.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Director, Specialist Sales - Business Applications
Full-time
Full-time
Director/C-Level
Singapore, Singapore
Sales / Marketing
1 week ago
Overview
Proactively brings impactful industry insights into customer engagements and coaches and influences others internally on how to do this. Coac..
Overview
Proactively brings impactful industry insights into customer engagements and coaches and influences others internally on how to do this. Coaches team through the sales process. Proactively coaches their team to remove consumption blockers in pre-sales. Guides their team to assess customer needs and connect the need to Microsoft technology. Coaches their team to expand the relationship with customers/partners. Leads their team to develop solution strategies for driving and closing strategic opportunities. Leads the team to identify new partners and evaluate partner capabilities. Guides their team to apply the orchestration model. Supports their team on participating in Microsoft events. Acts as the spokesman for Microsoft at external events. Coaches team about Microsoft technology differentiators/competitive advantage. Leads their team to optimize the portfolio and facilitate customer innovation. Guides their team on ensuring customer/partner satisfaction. Drives and oversees integrated strategic planning. Guides their team regarding client performance, in whitespace analysis. Oversees the end-to-end business. Completes required training and obtains relevant product and role certifications. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.
Responsibilities
Sales Excellence
Drives and oversees integrated strategic planning to exceed cloud growth, drive consumption, and Support revenue and gain market share for the Solution Areas. Drives the integration of that all local, regional and corporate resources (e.g., Digital, Global Black Belts, FastTrack) into the strategic plan. Discusses progress against plan in rhythm of business (ROB) meetings (e.g., Quarterly Business Connect [QBC], Virtual Solutions Unit [VSU]) and aligns the plans of their team across departments. Engages with executives to bring a more strategic perspective into the business plan.
Oversees the end-to-end business across geographical regions. Ensures their team meet targets (e.g., sales, usage, customer acquisition) and operational standards and maintains the health of metrics within the assigned subsidiary/area. Interacts with Corporate leadership and executive-level stakeholders to get support for their team and the geographical regions.
Proactively promotes development of deep and influential relationships with client contacts. Guides their team on ensuring customer/partner satisfaction and facilitates the resolution of technical issues for strategic accounts. Establishes standards for customer/partner experiences. Ensures customers are made aware of new technology innovations.
Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Mentors/coaches the team on growing knowledge on sales or products and ensures the team complete training and obtain certifications as required. Seek additional learning opportunities and prioritize to enhance effectiveness.
Guides their team regarding client performance, in whitespace analysis, and identifying potential new business in their assigned territories. Develops and aligns the analysis approach across the organization. Acts as a thought leader and clears opinions and perspectives from business analysis.
Leads their team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation to drive growth by leveraging technology, industry and partner expertise. Builds new market by leveraging deep technology expertise and resources.
Sales Execution
Leads their team to support the account teams and drive conversations with strategic/high-potential customers. Facilitates stakeholders (e.g., Customer Success team unit, account-aligned team unit, Consulting, One Commercial Partner [OCP] organization) to build pipeline across territories. Sets best practices on social presence and guides others, and drives consistency across domains/regions. Coaches team through the sales process (e.g., negotiation, commercial terms, compelling presentation). Applies Microsoft's sales process (MSP) and Microsoft Consumption Process (MCP) to determine the quality of the opportunity/engagement and whether to proceed, and educate the team on how to best address the customer needs. Develops, guides and empowers sales team to think across organizational boundaries and drive cloud businesses growth at or above targets, and accelerate customer value realization through cloud services consumption across solution areas (e.g., modern workplace, apps and infrastructure, data and artificial intelligence [AI] and business applications, security, support), bringing together a unified, unique value proposition for the customers. Influences the technical and product leadership agenda across the Microsoft field and supports the corporate organization. Proactively reports progress to leadership and removes execution obstacles.
Guides their team on communicating with customers, leveraging their business language, to understand their business needs or facilitates customer interactions to assess customer needs and connect the need to Microsoft technology. Drives cloud businesses growth at or above targets, and accelerates customer value realization through cloud services consumption across solution areas, including Support. Provides direction/guidance on the development of solutions across regions. Helps the team create vision for the customers and develop strategic plans to drive sales and demonstrate business value. Autonomously provides executive sponsorship on large projects and leadership support.
Leads their team to develop solution strategies for driving and closing strategic, highly complex and valuable opportunities. Drives the implementation of strategies and the collaboration with the account team to ensure alignment. Leads their team on ways to implement and share close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure. Coaches the organization and optimizes performance, responding to customers with agility and speed. Seeks alignment with all stakeholders and partners and removes blockers.
Coaches their team on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners. Engages C-Suite decision makers to support teams on opportunity discovery and acceleration while maintaining an external network. Proactively leads external innovation circles/sounding boards. Represents their team internally at Microsoft as they engage internal stakeholders. (e.g., Account Team Unit [ATU], Customer Success Unit [CSU], One Commercial Partner [OCP], Worldwide Commercial Business [WCB] Solution Area Leads, Global Black Belts).
Proactively coaches their team to remove consumption blockers in pre-sales by collaborating and innovating with partners and other internal regional and global teams (e.g., Digital Win Room [DWR], FastTrack, Global Black Belts) and coaches their team how to engage customers to drive cloud services growth, support and consumption in accounts and new markets. Leads with technical insights on how to grow customer business.
Proactively brings impactful industry insights with partners into customer engagements and coaches and influences others internally on how to do this. Influences Microsoft's strategic direction across various markets. Acts as a thought leader in digital transformation across solution areas to advise customers. Leads a virtual cross-organizational team to drive strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value. May lead partner integration into account/territory planning and customer engagements. Oversees new Digital Transformation projects (e.g., cloud platforms and services) through business outcome selling and expanding customer business decision maker (BDM) connections. Sets a win strategy to accelerate and maintain a sustainable growth. Sets clear criteria and accountability to managers and team.
Scaling and Collaboration
Guides their team to build a network of partners to cross-sell and up-sell and drive usage. Leads the team to identify new partners and evaluate partner capabilities. Facilitates the development of partner strategies and ensures execution. Provides input and feedback to One Commercial Partner (OCP) on developing partner strategies and building partner capabilities to build and influence the market. Coaches the team to drive end-to-end business solutions across solution areas, resulting in increased partner satisfaction and partner deal sharing year-over-year. Leads by example to be executive sponsor for Global Independent Software Vendor (ISV) and Global System Integrators (GSIs) and drives sponsorship relationships for all of the Specialist Team Unit (STU) leadership team. Actively participates in the local Partner Governance Council and makes recommendation for Partner Recruitment and Partner Resource Allocation.
Guides their team to apply the orchestration model with Account Team Unit (ATU), Customer Success Unit (CSU), One Commercial Partner (OCP), Consulting and Global Resources (e.g., Global Black Belts, FastTrack, Digital Win Room [DWR]). Establishes approach and practices to promote communication and collaboration across functions. Contributes to the development of the orchestration model and drives consistency across territories.
Technical Expertise
Supports their team in participating in Microsoft events. Contributes to setting up the events and promoting best practice sharing across subsidiaries and the adoption from other subsidiaries. Actively participants in the Specialist Sales Leader community. Leads by example to show the learning culture across the organization.
Acts as the spokesman for Microsoft at external events. Provides expertise to customers/partners and shares knowledge on social media relevant for their market (e.g., LinkedIn). Establishes a sounding board of customers and partners related to technology innovation.
Coaches their team on business and market knowledge. Reviews wins/losses with the team to determine how to identify systematic and non-systematic issues to resolve. Develops strategies to position Microsoft products, solutions, and/or services (e.g., cloud services and platforms) against competitors. Initiates discussions to share industry trends and insights across the whole organization. Leverages deep technology knowledge and coaches team about Microsoft technology differentiators/competitive advantage.
Qualifications
Required/minimum qualifications
Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 8+ years technology-related sales or account management experience OR
9+ years technology-related sales or account management experience.
5+ years of scaled leadership experience, such as managing a sales team of 10+ sales professionals, sales pipeline management experience, and P&L accountability.
Additional or preferred qualifications
Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 8+ years technology-related sales or account management experience OR
Bachelor's Degree in Information Technology, or related field AND 10+ years technology-related sales or account management experience OR
12+ years technology-related sales or account management experience, preferably selling business applications and solutions such as CRMs and ERPs.
2+ years manager of managers experience.
Ability to drive influence across different countries in a matrix envrionment.
#MCAPSRegionsASEAN
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Overview
Our network of global Microsoft Innovation Hubs (formerly MTC - Microsoft Technology Centers) are premium customer-facing facilities built to..
Overview
Our network of global Microsoft Innovation Hubs (formerly MTC - Microsoft Technology Centers) are premium customer-facing facilities built to help enterprise customers solve their business challenges through innovative cross-workload solutions. We accelerate our customers’ digital transformation by capitalizing on the changing needs of our customers and the new business opportunities of tomorrow.
As an Architect in the Innovation Hub, you will be working at the forefront of Microsoft innovation, helping customers create and implement a vision and strategy for their digital transformation. You will be an integral part of their transformation journey, a technical leader who is challenging their ways of thinking and helping them realize and adopt the benefits of our Cloud. Part of a world-wide community of exceptional peers, you’ll have access to the latest software and hardware, and you’ll be given the time and budget to develop as a globally influential technical leader.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Deliver exceptional customer engagements: Based at your facility location, you will prepare and deliver engagements to enterprise customers that are both technically deep and inspirational. These include strategic alignment and envisioning sessions, architecture design sessions, and building of rapid prototypes, and hackathons. You take a holistic view to leverage capabilities across the entire Microsoft cloud platform. You will work with account teams and other technical folks across Microsoft to maximize customer benefit and accelerate deals success.
Solution design: Using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision to use Microsoft solutions and cloud services to transform their business.
Set vision: You will use your passion for customer experience and technical depth to craft for customers an inspiring digital vision, across all Microsoft workloads, as well as deeper engagement in your core technology specialism. You will make this digital vision real using the architecture skills of you and your peers to provide a complete solution.
Build strategy: You will map the agreed customer vision into a strategy for implementation, resolving concerns, removing technical blockers, and validating a strong business case for investment. You will work with the customer, wider account team resources and our partners to orchestrate a roadmap for implementation.You should be an expert in Azure application, data, and AI architecture, capable of synthesizing business and technical requirements into cohesive solutions. This includes app modernization (microservices, serverless, container architectures), infrastructure transformation (cloud migration, networking), and edge/IoT strategies (including edge compute, digital twin), all while ensuring governance, security, and compliance. You should also be conversant and familiar with the latest trends driving digital transformation including generative AI, machine learning, analytics, and modern data architecture.
As a technical leader, your expertise in cloud-native development is essential, and you'll be guiding decision-makers through designing and implementing industry-relevant use cases that solve their important problems.
Qualifications
Required/minimum qualifications
Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR
Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.
Additional or preferred qualifications
Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
#MCAPSRegionsASEAN
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutti..
Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.
Responsibilities
Resolve customer issues promptly, escalating when needed.
Job Description & Requirements
The Senior System Engineer is responsible to provide operational support to system infrastructure, support to the c..
Job Description & Requirements
The Senior System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment.
• Gather business and/or application requirements on the infrastructure, conduct impact analysis, suggest design/re-design to integrate the change into the existing environment
• Test systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration
• Manage systems changes through established change request process & provide status reports to the relevant parties
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures
• Monitor & measure the performance & availability of systems proactively;
• implement corrective actions identified to improve performance & availability
• Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties
• Execute service continuity measures, e.g. backup/restore procedures & disaster recovery plan dry run to ensure continuous operation of the business
• Ensure the management of ICT systems adhere to established ISO20000 & ISO27001 processes / procedures and ITIL best practices / ITSM and methodologies (e.g. change management, release management, incident management, problem management, configuration management)
• Manage budget, resources and schedule for system implementation / operation activities; ensure deliverables meet client requirements and quality standards
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams
Customer /Team Management
• Provide systems related technical advice to customers or project team. Lead and assist in the development of bids and proposals
• Manage support resources to prioritize task allocation and schedule resource to ensure that services are not impacted
• Liaison with other associated project teams to ensure that the service is monitored, secured and operating at its optimal level
Deployment Phase
• Involve in the design, build and test of the environment infrastructure for Exchange, Lync, Ironport and other associated peripheral to deliver the whole Messaging and collaboration service
• Involve in the design, build and test of the environment infrastructure for Redhat, Google Apps, VMWare, GSA and other associated peripheral to deliver the whole Messaging and collaboration service in the cloud
• Involve in migration of users from old infrastructure to new infrastructure and manage the allocated resources to ensure successful migration
Production Support
• Ensure that the operation for Infrastructure Services are running smoothly and manage vendors such as hardware and software providers for hardware replacement and performance tuning and capacity planning
• Required to be on standby for escalation of major incident and ensuring that incident are handled according to SOP and addressed promptly
Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutti..
Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.
Responsibilities
Provide pre-sales technical support and design IT solutions with the sales team, vendors, and partners.
Develop and deliver technical designs, proposals, tenders, and solutions promptly to meet customer requirements.
Ensure technical compliance and validate integrated solutions across multiple products.
Stay updated on industry trends and products to offer expertise through presentations and demonstrations.
Consult with prospective customers to create viable solutions and coordinate with the post-sales team for successful implementation.
Requirements
Strong knowledge in LAN, WAN, SDN, NFV, network security, wireless technologies, cloud solutions and enterprise technologies.
Familiarity with public sector projects is a plus.
Sr Customer Solutions Manager, Global Financial Services
Full-time
Full-time
Manager
Singapore, Singapore
Customer Service
1 week ago
AWS is seeking a Customer Solutions Manager (CSM) to join our Global Financial Services (GFS) team to work with one or more leading FSI customers. As ..
AWS is seeking a Customer Solutions Manager (CSM) to join our Global Financial Services (GFS) team to work with one or more leading FSI customers. As a CSM, you will help customers realize sustained business value by accelerating their customer transformation journey.
Are you passionate about shaping the future of the financial services industry by translating customer’s objectives to actions that realize long-term value through innovation? Do you have the business and technical savvy to earn trust with C-level executives and project team members alike? Have you delivered transformations for large enterprises with global operations, operating as multi-layered hierarchical organizations with complex stakeholder landscapes and decision-making processes?
At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. You are detail oriented, have excellent problem-solving abilities, and an exemplary communicator. Your technical expertise and operational excellence will influence your decisions and help drive robust customer solutions. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and to love to reach and exceed goals.
As a trusted customer advocate, you will help large global financial services organizations understand best practices around adopting advanced cloud-based solutions, and how to migrate existing workloads to the cloud. Together with them, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS within financial services firms. We are also looking for individuals with a demonstrated ability to think strategically about business, products, and delivery challenges.
As an AWS Customer Solutions Manager (CSM), you will establish a deep understanding of your customer's business vision, culture and processes. You will lead the successful adoption of AWS, guiding customers through the people, process, and technology facets of their cloud transformation journey. You will serve as the customer’s cloud journey coach and voice of customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams. You leverage your communication, program management, technical, operations, and transformation acumen to understand your customer's strategic goals, translate them into an executable plan, and deliver successful, often industry changing, customer outcomes on AWS.
Successful candidates are motivated by the customer's long-term success, have a mix of technical and business expertise, are data and detail driven, and have experience delivering large-scale programs. You are a proven leader with the ability to gain stakeholder buy-in, communicate confidently at both the executive and team levels. You collaborate with a wide range of technical and non-technical teams, while navigating across geographical and organizational boundaries. You are a natural problem solver who steers ambiguity and leads autonomously.
Key job responsibilities
Customer Solutions Managers (CSMs) are obsessed with accelerating our customer’s cloud adoption and driving value from investments in the cloud. CSMs have ownership of customers’ cloud enablement / adoption readiness, driving migrations at scale, leading digital transformations, and benefit/ value realization for AWS customers.
For effective adoption of AWS, CSMs focus on driving customers’ people and operating model change. CSMs ensure customer leaders have sufficient knowledge of AWS and establish an education strategy to up-skill technical and non-technical roles across the customer’s organization. CSM’s work closely with customer stakeholders, to define their cloud’s business case, establish a vision / roadmap for their cloud program. CSMs are customer advocates, driving resolution of blockers to migrations and new solutions on AWS by delivering successful proof of concepts and creating paths towards value realization.
For migration success, digital transformation and value realization, CSMs work backwards from the customers’ cloud business case and defines the customer’s cloud migration/ digital transformation strategy which guides people, process and operating model changes for customer success. CSMs defines a detailed plan which includes key milestones collectively owned by Customer, AWS and Partner teams. CSMs partner with our customers to install and mature their Cloud Business Office capabilities, accelerate migrations and broader adoption of AWS at scale. CSMs work with our customers to establish the Cloud Leadership team and broader governance structures to effectively govern both our partnership with the customer, and the customer’s adoption of AWS. With a focus on accelerating adoption, CSMs drive the effective use of mechanisms to improve migration velocity and customers’ ability to operate business applications at scale on AWS, reducing the customer’s time to benefit.
The primary focus for a CSM, is serving as the cloud change agent for our customers, bringing structure, programmatic discipline and thought leadership to drive forward migration readiness, migration velocity and digital transformation/ modernization. CSMs balance bringing best practice AWS learnings to the customer, with the freedom to explore to find innovative ways to help tailor existing learnings and/or build something new that is more relevant and impactful to our customer needs on AWS. Ultimately, the CSM is driven by making sure the customer realizes their goals and ambition on AWS, key obstacles are rapidly unblocked enabling the customers cloud journey to efficient.
CSMs are measured on customer’s success of cloud adoption, based on:
· cloud enablement capabilities installed to drive customers’ People and Operating Model change for effective adoption of AWS. Including, training strategy to upskill technical and non-technical roles across the customer’s organization.
· workloads migrated to AWS, new customer solutions built on AWS, and by the breadth of AWS services employed by the customer.
· customer engagement effectiveness, including writing effective briefing documents and establishing key relationships with stakeholders to drive migrations at scale.
· establishing and managing an outcome-driven adoption plan to realize customer’s account vision and strategy while reporting on customer maturity and adoption progress.
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 7+ years of experience delivering technology initiatives including 3+ years of customer-facing experience delivering technology enabled transformations.
- Cross-functional leadership, collaboration, operations and data-driven problem solving
- Experience of Scrum or SAFe and/or PMP/ PgMP
- Bachelor's degree or equivalent practical experience
PREFERRED QUALIFICATIONS
- AWS Certification(s) with experience delivering AWS and/or other cloud services to realize business strategy
- Experience working with global financial services customers (Banking, Payments, Capital Markets, Insurance)
- Consultancy experience as a technology delivery lead and trusted advisor to external customer(s), with executive-level presence and communication skills
- Versed in Software DevOps and Cloud Operating Models
- Experience working within a public cloud sales organization.
Technical Expertise