Total 11,081 Full-time job vacancies in singapore north east

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Manage the front desk and office administration task
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Attend to all incoming and outgoing official telephone calls, visitors, receive mails, documents and handle courier services
• Perform general administrative duties inclusive i.e.inventory list for pantry supplies, orgnisation of meeting rooms.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Keep inventory of building maintenance repai/replace items and liaise with building maintenance/vendors.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of the company.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any fields.
• Preferable with 1 year of working experience in the related field is required for this position.
• Able to work independently with minimal supervision
• Possess good telephone etiquette and pleasant disposition and personality, committed and with good work ethics.
• Must be team oriented and good communication skills.
• Must have the ability to manage multiple priority efforts and ensure that quality assurance standards are followed.
• Excellent verbal and written communication skills in English and the language of supporting market

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

We are looking for SELF-DRIVEN Individuals who can lead a team.

You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management. Selling large format printing services and digital signage solution.

Job Responsibilities:

• Achieve growth and hit sales targets

• Responsible for achieving individual sales targets set by the company.

• Present sales, revenue and expenses reports.

• Participate in the development of new project proposals.

• Establish and implement short- and long-range goals, objectives, policies, and operating procedures.

• Others Ad hoc duties as assigned by director.

Requirements:

• Have relevant experience in exhibition, printing/ signage, digital signage or design industry. Other industry are welcome to apply.

• At least 3 year of sales experience preferred.

• With customer base

• Work well with others, self-driven and motivated, good communication skills.

• Diploma in business/ sales or design

Incentive:

• Basic salary of $3500-$4000
• Commission with target achieve
• Transport reimbursement
• Opportunity for self growth within the company

**We regret to inform that only shortlisted candidates would be notified.

Job Description & Requirements

· Inform customers of current promotions and discounts

· Maintain positive business and customer relationships in the effort to extend customer lifetime value

· Self-improve continuously by way of experience and manager feedback

· Account management; Opening, managing/maintaining good business relationships with customers and closing of accounts.

· Order taking / collecting of market information

· Ensure proper control in credit management

· Delivery of POSM

· Perform other duties as assigned

· Ah-hoc deliveries during festive periods

-Driving License class 3

- Working Locations: Toh Guan / Changi;

Requirements:

• Candidate must possess at least Primary/Secondary School/"O" Level, Higher secondary/Pre-U/A level/College in any field.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): MS Office
• Preferably Junior Executive specialized in Sales - Retail/General or equivalent.

• Coordinating crew changes and ensuring smooth sign on and sign off processes.
• Managing crew documentation including visas, passports, and medical certificates.
• Maintaining crew records and ensuring compliance with regulatory requirements.
• Handling crew payroll, compensation, and benefits.
• Assisting in the recruitment and selection of crew members for vessels.
• Liaising with manning agencies and ensuring the availability of qualified crew members.
• Monitoring crew performance and providing feedback and guidance when necessary.
• Assisting in the resolution of crew-related issues and conflicts.
• Keeping up-to-date with industry regulations and trends in crewing.
• Assisting in the development and implementation of crewing policies and procedures.

• Diploma or degree in maritime studies, human resources, or a related field.
• At least 2-3 years of experience in crewing or maritime operations.
• Familiarity with crewing software and databases.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Attention to detail and accuracy.
• Knowledge of relevant maritime regulations and industry standards.
• Proficiency in MS Office and other relevant software.

Chan Chee Meng

EA 07C3069

R1110620

Royal Ocean Marine, a leading maritime company based in Singapore, is seeking an experienced Account Receivable Executive to join our team. In this role, you will be responsible for managing all aspects of accounts receivable, including processing invoices, following up on outstanding payments, and maintaining accurate records. The ideal candidate has a strong attention to detail, excellent communication skills, and the ability to work independently.

Responsibilities

• Create and send out invoices to customers
• Monitor and follow up on outstanding payments
• Ensure accurate and timely recording of all transactions in the accounts receivable system
• Resolve customer billing inquiries and disputes
• Perform account reconciliations and prepare aging reports
• Assist with month-end and year-end closing activities
• Maintain customer files and records
• Assist with ad-hoc projects and tasks as assigned

Requirements:

• Bachelor's degree in Accounting, Finance, or related field
• Minimum 2 years of experience in accounts receivable or related role
• Knowledge of accounting principles and practices
• Proficient in Microsoft Excel and accounting software
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and prioritize tasks
• Attention to detail and accuracy

Chan Chee Meng

EA 07C3069

R1110620

This role will play a key function in preparation of packing list for all projects as well as inventory management.

Job Responsibilities:

• Communicate with your team to understand status of equipment planning for each project.
• Support your team by preparing a draft packing list according to Engineering equipment breakdown list prepared by Technical Managers.
• Understand equipment which are away and supposed to be part of the packing list once arrive back to the base and track them to ensure tested and prepared.
• Follow up with engineering and warehouse teams to update the serial numbers of requirement in the packing list as they prepare.
• Keep the packing list updated for any changes required by client or technical manager.
• Share the final packing list Logistics team to ensure they have the completed and final version of packing list for their communication with external (i.e. Shipping agent or clients) and preparation of shipping documents.
• Work closely with the warehouse team with quality control process by random cross checking prepared equipment against the final packing list before departure of the shipment.
• Archive the final packing lists signed by the shipping agent at the time of equipment collection.
• Support your team with for maintaining inventory by recording SNs of newly purchased CAPEX and removal of written-off CAPEX.
• Labeling the equipment/parts according to company’s standards
• Assist in Physical Inventory Process

Requirements:

• Preferably degree or diploma specializing in materials planning/ business studies/accountancy
• Work experience in materials planning, accounting, or inventory management will be an advantage
• Candidates with no working experience are welcome to apply
• Proficient in using Microsoft Excel
• Strong organisation and record keeping skills
• Meticulous and has a keen eye for details
• Positive attitude and willing to go the extra mile to learn and acquire knowledge
• Ability to handle stress and work in a fast-paced work environment
• Any experience working with audio/visual equipment is an asset

• Experience in managing BAU financials and tracking forcast and reporting of projects budget.
• Able to handle PMO work ; prepare detailed financial reports for management reporting
• Experience in financial and operations metrics preparion , preparing yearly budget for planning purpose
• Ability to work well under pressure and meet deadlines
• Analytical and logical thinker
• Strong interpersonal skills

1. JOB DESCRIPTION

Job Description & Requirements

• Responsible to support day-to-day production operations

• Perform daily/maintenance check for the forklift

• Must comply to all safety & housekeeping regulations

• Able to work in a non-air-conditioned environment

• Any other ad-hoc duties as assigned

Requirements:

• Must possess valid Forklift License

• Attained PSLE certificate or equivalent qualifications with at least 1 year experience

• Must be able to handle equipment such as forklift or pallet jack

• Self-motivated & able to work under pressure

Interested applicants, please call 8188 8518 to arrange for interview appointment

Work Place location - 9 Changi South Lane

The HSE Officer is to ensure that the HSE requirement and other quality standards are implemented and maintained in Singapore. He/She must report any HSE and other quality related issues to the committee and relevant departments.

Responsibility

• Attend to customer and colleagues HSE queries and complaints
• Attend to external audit and authority inspection
• Conduct monthly safety meeting and inspection
• Conduct HSE training and toolbox meeting
• Conduct internal audit
• Assist in risk analysis of the workplace and maintain the risk assessment
• Consolidating the HSE statistics
• Continuous improvement for HSE
• Develop HSE training material (PowerPoint slides or Video)
• Assist in incident investigation as needed, follow up and case closure
• Maintain the relevant documentation and ensure it is updated
• Manage contractor work such as permit to work system

Requirements

• Diploma or Bachelor’s Degree in Logistics / Supply Chain Management or Business related disciplines is preferred
• At least 2 years of relevant experience
• WSQ certificate in Workplace safety and health is preferable
• ISO 45001, ISO 9001, ISO 14001 audit experience is highly advantageous
• TAPA certificate or relevant experience is highly advantageous
• Detail-Oriented, able to multi-task and work with minimal supervision
• Good command in written and spoken English and Chinese as to communicate effectively with our China counterpart and Chinese-speaking customer.
• Proficiency in MS office: Word, PowerPoint, Excel and Visio

Work Location: Reporting to Changi, however can be deployed in our SF warehouses and offices island-wide as needed

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Essential Functions

• Responsible for performing and documenting analytical procedures in accordance with company procedures and regulatory guidelines.
• Assists in troubleshooting and process improvements to increase data quality, lower costs, or reduce turnaround times to include, updating standard procedures, assisting with troubleshooting.
• Acts as a technical resource for laboratory staff and support the team in the absence of the line manager.
• Performs routine data analysis to determine if an analytical procedure is proceeding according to expectations and that the results are within acceptable tolerances.
• Identifies and documents potential performance errors or otherwise unusual results and escalates to senior lab personnel.
• Prepares data analysis results for upload to LIMS system under the guidance of senior level staff.
• Contributes to CAPA investigations, deviations, and resolution.
• Responsible for clear, accurate, and timely communications with cross functional stakeholders.
• Assists in maintaining laboratory equipment and may offer suggestions for new equipment.
• Assists in good housekeeping of the lab environment, consistent with 6S standards.
• Assists in maintaining adequate inventory.
• Responsible for preparation of buffers and solutions for analysis, as required.
• Performs and documents calibration and maintenance of laboratory equipment as assigned.
• Performs and documents hands on training for other lab personnel in areas of proven competency as assigned.
• Participates in continuing education through self-study, attending training sessions and  lectures and meetings.
• May lead a laboratory or cross functional projects and assist with implementation of changes.
• May be responsible for contributing to the design and development execution of routine methods/assays under moderate supervision.
• Supports safety, quality, and 6S requirements and initiatives.
• Complies with company's procedures and applicable regulatory requirements.

• Qualifications

• Bachelor's Degree in healthcare-related fields.
• At least 2-3 years of experience in a regulated laboratory environment.
• Sound knowledge of principles, theories, and concepts in job area.
• Working knowledge of any applicable regulatory standards within area of responsibility.
• Proficiency with relevant laboratory techniques (Flow Cytometry).
• Knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling.
• Strong technical knowledge of complex testing procedures and science supporting the analysis.
• Proficiency with complex laboratory calculations regarding batches and specimens.
• Ability to troubleshoot laboratory equipment and resolve process issues.
• Good computer skills including proficiency with Microsoft Excel, PowerPoint and Word.
• Effective organizational and interpersonal skills.
• Effective communication and presentation skills.
• Capable of handling multiple tasks simultaneously.
• Strong attention to detail and accuracy.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

Date Posted:

Country:

Location:

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

 
About you

You will be responsible for installing, maintaining, repairing, and inspecting elevators and escalators. You will also ensure the safe and efficient operation of these systems, troubleshoot mechanical and electrical issues, and perform routine maintenance tasks to prevent breakdowns.  This role requires a strong understanding of mechanical and electrical systems, as well as a commitment to safety and precision in their work. This position reports to the Service Engineer for Singapore. 

Your key responsibilities

• Responsible for carry out servicing of elevators, escalators and mechanical-parking systems that includes checking, oiling, greasing, mechanical adjustment, trouble-shooting, testing of safety devices, inspection and parts recommendation and replacement, in accordance to code of practice.

• Demonstrate understanding of Environmental, Health and Safety (EH&S) procedures and comply accordingly on the job.

• Attend to breakdown maintenance calls at various job sites.

• Support Service Operations Team to achieve department objectives on service sales targets and service quality standards. 

Your Requirements:

• Diploma, Higher Nitec or Nitec level.

• Relevant work experiences on service and maintenance of elevators and escalators will be an advantage but not a must.

• Team player and willing to learn on the job.

• Candidates who possess a valid Class 3 or 3A driving license will be advantageous.

We offer :

• Trainings to transition into this role and succeed

• Excellent base salary, AWS, Performance Bonus and Allowances

• Medical benefits for employee and immediate family

• Career progression that helps to plan and proceed with the great future

• Work Life balance

Do you know someone at OTIS?

If Yes, let's get them to submit your interest as a Referral to this position. Tell them about this role!

About OTIS

Otis is the world’s largest elevator and escalator manufacturing, installation, and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.

Otis has more than 69,000 employees, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians.

We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies, and cultures to better serve our customers. So just imagine where you can take your career!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

As a Chef you are responsible for:

• Preparation of food and the serving of all meals to customers
• Supervising a team to ensure that the kitchen and service areas are clean and tidy
• Ensuring all food and health and safety regulations are followed

The successful candidate for this role will have:

• Experience, ideally in a contract catering related environment
• Good customer service and communication skills
• Demonstrative ability to work in a team work
• Show the ability to follow instructions and supervise a small team
• Basic Food Hygiene and Basic Health and Safety certificates are advantageous but not essential
• In charge of the daily work and ordering for the assigned section.
• Need to get up early to prepare soup etc.
• Carry out given recipes and instructions with precision speedy.
• Ensure strict health and hygiene practices.
• Cleaning, organize and taking care of kitchen equipment as per instruction manuals.
• Monitoring food portion and waste to maintain profit margin.
• Following safety and precautions in all daily activities (carrying heavy load, sharp objects, hot objects etc.)
• Must be able to work night shift and split shift
• Must be able to work extra hours if need
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

A Day in the Life

• Provide level 1 helpdesk support to all PC & MAC users
• Ensure smooth on-boarding and off-boarding of end-users
• Facilitate repair process for IT Hardware
• Perform PC build and software installations
• Migration of user’s data, software, or computer
• To escalate specific requests or issues to next level for immediate attention and resolutions
• Support Project implementations, as when required
• Maintain proper IT documentation

What We are Looking For

• Diploma in Information Technology/Computer Science
• Minimum 1-2 years of relevant experience
• Previous working experience in helpdesk environment is a plus
• Basic knowledge of Office & Windows applications, and hardware troubleshooting
• Able to work beyond normal working hours (upgrade/maintenance, urgent technical issue) and support on weekend when urgent duty arise
• Good working attitude and team player

• Lead the team of helpdesk engineers and provide support.
• Responsible for software and asset management (including asset disposal, commissioning, and decommissioning)
• Resolves issues related to desktop computing, software, and hardware
• Support all end-user BAU activities such as software upgrades, installation / Uninstallation of approved software. 
• Performing break-fix issues on: Desktop/Laptop, IT Peripherals, iPhone/iPad, Windows, MAC OS, Microsoft 365, SharePoint, Mobile Device Management, VPN connectivity related issues.
• Printer support and installation, basic network connectivity troubleshooting, Zoom Telephony.
• Responsible for incident tickets and service requests are constantly acknowledged, prioritized, resolved to agreed SLA; or ensure to send to resolver groups as necessary.
• Incident management for P1 to P4 tickets.  Managing users communication and broadcast.
• Produce operational documentations and evidence for internal and external audits.
• Oversee, develop and optimize the End User Services processes and procedures to continually adapt to changing requirements of modern workspace services.
• Continually track hardware and software licensing inventory and consumption.

• Minimum 7 years’ experience in IT environment
• Excellent knowledge in ServiceNow is essential.
• Excellent knowledge in troubleshooting on Windows, Mac, operating system.
• Basic network infrastructure skills
• Ability to work proactively with direct manager, business users and stakeholders
• Ability to stay calm under pressure and very well organized in advancing tasks assigned.
• Ability to communicate and supervise 3rd party vendor effectively
• Knowledge in ServiceNow, JIRA, Confluence
• Strong skills in Microsoft Excel and Macros is recommended.

Hi we are looking for part time assistant to join us on tues and thursday sat

Minimuk 6 month commitment required

Long term.preferred

Work timings

Tues 3-8.30

Thurs 3-8.30

Sat 10-1 pm (option avilable if you can)

Salary $7-9 per hr plus cpf

Must be patient n willing to work with kids, Math marking job, basic knowledge in Math is a plus

Interested pls send us your details. Name,area of residence, experience, current occupation and commitment period to [email protected]

Kumon Fengshan Cc, Bedok North st 2

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions.

Primary Responsibilities 

Executives Concierge Core Tasks

• Accommodates all guest needs and requests with focus on guest service, anticipating guest needs, and creating memorable experiences through personalised service.
• Takes responsibility and ownerships for all resident and visitor services rendered by the Concierge section. Carries out any other duties as and when assigned by the management of the hotel and department.
• Ensures the smooth running of the Concierge section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with External Stakeholders

• Arranges, coordinates and monitors limousine services to ensure all guests receive the appropriate attention from departure to arrival of the booked vehicle and that revenue is maximised without compromising the service experience and perception of the guest.
• Arranges coordinates and monitors any travel, ticket, tour, and attraction bookings as well as offsite restaurant reservations that are arranged by the Concierge section.

Deals with Internal Stakeholders

• Works with the Doormen and Porters, Reception and Raffles Service team and maintain good inter-departmental relationships, especially with Housekeeping and Butlers to ensure seamless customer service.
• Promotes in-house facilities and inter-hotel sales and maintain good inter-divisional relationships to ensure seamless customer service.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services

• Ensures guests receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

• Works closely with the accounting team, other departments and overseas colleagues to ensure a smooth closing of accounts of companies managed in Singapore.
• Assists in the monthly, quarterly, and yearly closing of accounts to ensure accurate and timely reporting of financials to Head Office. This includes preparation of year-end report packages, financial statements and schedules for statutory reporting.
• Involves in accounting related to trading activities, budget monitoring and ensures accuracy of profit and loss.
• Handles accounting related queries and issues on a timely basis.
• Assists in statistics and survey preparation and submission as and when required.
• Assists in audit confirmation preparation.
• Complies with company policies, internal control procedures and accounting standards.
• Assists in the UAT (User acceptance testing) in relation to system enhancements.
• Perform accounting and other ad-hoc duties as assigned.

Essential Duties and Responsibilities:

• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines.
• Learns how to document work and maintain study documentation and laboratory records.
• Learns how to use laboratory equipment and software appropriate for assigned tasks.
• Learns to carry out testing on all aspects of work and calibration of equipment in the respective section when necessary.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Learns to perform the duties of a Quality Officer for the section
• Attends and participates in project meetings.
• Learns to perform peer review of data.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Contributes to a cohesive team environment. Plans individual workload in coordination with team members.
• General laboratory work like sample receipt and registration, preparation of sample bottles and helping to maintain cleanliness of laboratory, equipment and apparatus.
• Maintains a clean and safe laboratory work environment.
• Conducts all activities in a safe and efficient manner
• Assist the Lab Manager/Senior Chemist in all aspects of work in the respective section.
• Demonstrate and promotes the company vision.
• Regular attendance and punctuality.
• Performs other duties as assigned.

We are looking for a front-end developer for 3 months. You must be based in Singapore as you're required to be onsite and attend client meetings. 

• Update and create content within CMS using existing templates and
  components based on guidelines.
• Deliver content on based on task requirements.
• Coordinate delivery for content requests such as adds, edits, removal of
  content.
• Maintain web publishing/unpublishing.
• Support the development and reporting on publishing volume, channel
  breakdown, etc.
• Updating and optimising assets.
• Updating SEO requirement based on request.
• Collaborate with Project Management, Web Development and Email
  Marketing teams to create digital customer experiences.
• Help enforce established design and content standards.
• Actively monitor and update website content to align to task requirements.
• Collaborate with front-end and back-end developers to improve usability.
• Assist updating functional requirement documents and guides.
• Work with front-end developers on coding and troubleshooting for BAU.
• Ensure high quality graphic standards and brand consistency.
• Deploying contents.

Procurement and Logistics Executive specializing in Procurement, Import and Export shipments plays a crucial role in managing the purchases of the organisation and international movement of goods. The candidate to ensure compliance of procurement policy, logistics regulations and optimizing transportation and logistics operations. Effective communication and collaboration with forwarders, suppliers and internal stakeholders are the key success in this role. This position reports to the Procurement Manager.

Procurement

• Responsible for the smooth & efficient operations of Purchasing and the company.
• Ensure all purchases for Projects and Shared Services are from qualified / approved suppliers and in compliance with the Purchasing Policies.
• Coordinate with project personnel on Project / Shared services procurement activities, while meeting delivery, lead-time and specification requirements.
• Issuance and Process of Purchase Order daily.
• Responsible for maintaining all Purchasing Documents.
• Duly expediting and tracking progress of all Purchase Orders.
• Ensure timely and correct delivery of goods and services.
• Monitors and proactive managed past due Purchase Orders.
• Generate Open Purchase Order Report, Review, update and maintain Open Orders till closed.
• Perform Goods Valuation Note (“GVN”) in system.
• Work closely with Business Unit (“BU”), Project, Warehouse, Logistics and Finance on all related matters.
• Established Price List / Agreement / Contract with suppliers.
• Handle Good Return to suppliers by liaising with the relevant stakeholder.
• Negotiate with suppliers for improved Payment / Credit Terms and Cost Savings.
• Review General Terms and Conditions and provide comments to the deviation list submitted by the vendors.
• Continuous Improvement for Best Practice.
• Backup / Coverage on Procurement activities for Procurement Personnel who is / are away for leave.
• Provide support to the Purchasing department if necessary.
• Any other Ad-hoc duties as assigned by the Procurement Manager.

Logistics

• Ensure that all import and export activities comply with customs regulations, including proper documentation, duties, and tariffs. Work with customs brokers or agents to facilitate smooth clearance through customs.
• Communicate with suppliers and vendors to coordinate the shipment of goods, including scheduling, packaging requirements, and documentation. Ensure timely delivery of products to meet production or customer demands.
• Collaborate with freight forwarders and logistics service providers to arrange transportation, including selecting the appropriate carriers, negotiating rates, and monitoring the performance of forwarders.
• Review all necessary import and export documentation, such as bills of lading, commercial invoices, certificates of origin, and import/export licenses. Accuracy and completeness of documentation are critical to avoiding delays and compliance issues.
• Plan and coordinate the transportation of goods, including selecting shipping methods (e.g., air, sea, road) based on cost, transit time, and product characteristics. Optimize transportation routes to minimize costs and transit times.
• Identify and mitigate risks associated with import and export activities, such as transportation delays, customs issues, or damage to goods. Develop contingency plans to address potential disruptions.
• Stay up to date with import and export regulations and trade compliance requirements. Ensure that all shipments adhere to international trade laws and regulations.
• Maintain clear and timely communication with internal teams, suppliers, forwarders, and customs authorities. Provide regular reports on shipment status, transit times, and any issues or exceptions.
• Address and resolve any issues related to import/export shipments promptly, such as customs delays, damaged goods, or transportation disruptions.
• Continuously assess the performance of freight forwarders and logistics partners, considering factors like reliability, cost-effectiveness, and customer service.
• Determine the correct tariff classifications for imported and exported goods to calculate duties and taxes accurately.
• Take advantage of trade agreements and preferential trade programs that can reduce tariffs and trade barriers for specific products and countries.
• Any other Ad-hoc duties as assigned by the Procurement Manager.

Requirements:

• Diploma/Degree in relevant or related fields for Procurement and Logistics.
• Min 5 years of work experience in Water Treatment Industry preferred.
• Experience in Project Procurement and contract management environment preferred.
• Good Communication skills for both verbal and written.
• Proficient in MS Office. E.g., Word, Excel, PowerPoint.
• Experience in Globe 3 system preferred.
• Good Team Player. Able to cooperate as a team.
• Speedy and Meticulous in execution of work duties with minimum or zero errors.
• Pro-active, flexible, adaptable and a fast learner in a demanding work environment.
• Positive attitude and hardworking.
• Willing to go the extra miles to get things done.
• Willing to work in Changi South.

About Us

Maneuver Marketing is dedicated to building, operating and scaling brands.

In less than 5 years, we grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The brand is a dynamic and innovative company dedicated to promoting health and wellness through high-quality products and exceptional customer experiences. We believe in empowering our customers to lead healthy and fulfilling lives.

Overview of the role:

As a Senior Customer Service Manager for our health brand, you will play a pivotal role in leading and elevating our customer service operations. Your expertise in team leadership, customer issue resolution, quality assurance, and innovative process improvement will drive our commitment to delivering an exceptional customer experience in the health and wellness industry.

Responsibilities:

1. Team Leadership and Development:
1. Lead, mentor, and inspire a high-performance customer service team.
2. Develop and implement advanced training programs to ensure the team is well-equipped and continuously improving.
2. Resolution of Customer Issues:
1. Act as a point of escalation for complex or unresolved customer issues.
2. Develop and enforce effective procedures for handling customer complaints and inquiries, striving for optimal resolutions.
3. Quality Assurance:
1. Set and maintain rigorous quality standards for customer service interactions.
2. Continuously analyze and refine quality assurance processes, implementing innovative improvements based on feedback.
4. Process Improvement:
1. Spearhead the analysis and refinement of customer service processes to enhance efficiency and effectiveness.
2. Implement cutting-edge tools and technologies to improve the overall customer support experience.
5. Communication Skills:
1. Maintain clear and effective communication channels with customers and team members.
2. Provide timely updates on product information, policies, and changes, ensuring transparency and clarity.
6. Customer Feedback Analysis:
1. Gather and analyze customer feedback to identify areas for improvement.
2. Utilize feedback to make data-driven decisions and enhance overall customer satisfaction.
7. Performance Metrics Monitoring:
1. Establish and monitor key performance indicators (KPIs) to assess the effectiveness of the customer service team.
2. Develop and implement strategic initiatives to meet or exceed challenging performance targets.
8. Cross-Functional Collaboration:
1. Collaborate with other departments, such as marketing and product development, to address customer needs and concerns.
2. Share insights from customer interactions to inform business decisions and foster a cohesive organizational culture.
9. Technology Implementation:
1. Stay abreast of technological advancements in customer service tools.
2. Implement relevant technologies to improve service delivery and ensure Better Body Co. remains at the forefront of industry innovation.
10. Customer Engagement Initiatives:
1. Develop and execute advanced initiatives to engage customers, including loyalty programs, newsletters, and community events.
2. Build lasting relationships with customers, aligning engagement initiatives with the company's health and wellness values.

• Proven experience in a senior customer service management role, preferably in the health and wellness industry.
• Exceptional leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• In-depth knowledge of customer service processes and industry best practices.
• Demonstrated success in implementing innovative technologies and strategies to enhance customer satisfaction.
• Track record of achieving and exceeding performance metrics.
• Bachelor's degree in Business, Marketing, or a related field might be a bonus

Work Arrangement

• This is a full time position based in Singapore.
• We work Monday to Friday, 10am to 7pm SGT (GMT+8). 

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.
• Join us at Better Body Co. and contribute to our mission of promoting health and wellness through exceptional customer service. Lead a dedicated team and shape the future of customer experience in the health industry!

• Perm
• With 3 years of lease management experience in processing backend leasing documentation/managing high volume document experience added advantage
• Strong admin working in legal/law firm processing contracts/processing loan application in the bank are welcome to apply.

Job Description

• Manage and administer leases in a portfolio of Office/ Logistic properties
• Responsible for management of leases which includes preparing and checking lease documents, checking and activation of contracts, preparing and maintaining tenancy schedule
• Responsible for lease documentation, audit checks on leases and tenants, arrears management, tenant and other related lease management functions
• Enter information and data into the system and maintain the database, as well as monitor the status of lease documents
• Execute the arrears management process in collecting payments from tenants of a portfolio of properties, prepare arrears report on a regular interval
• In charge of tracking security deposit, monitor submission of gross sales turnover reports and audited sales reports by tenants and adjustment of audited sales
• Covering of administrative duties

• Possess a Diploma in relevant courses
• Minimum 3 years of relevant experience
• Strong admin that does contracts and work in legal/law firm will have added advantage
• Possess retail backend leasing processing background will have added advantage
• Proficiency in Microsoft Word and Excel are essential
• Experience in SAP will be an added advantage
• You should be meticulous, diligent, a team player, independent and process initiative. Other key attributes include excellent communication and interpersonal skills

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Permanent position
• Variable Bonus
• Hybrid

Do our values speak to you?

If you see yourself enjoying working as a member of Upskills, then check out below!

RESPONSIBILITIES

• Be part of the full spectrum of HR and Admin functions.

• Handle staff orientations & administration of employee benefits, Work Pass Application

• Supporting in the planning of company events or employee engagement activities

• Assisting in creating content to support different business requirements (e.g., newsletters, blog posts (Communities and connections), PowerPoint presentations, web marketing, etc.)

• Being the creative thinker, generating ideas, and creating articles that add value to our proposition, and appeal to potential and existing clients.

• • Majoring in Human Resources, Mass Comm, Media & Communication, Marketing, Journalism, or Business-Related fields
  • Good time management and communication skills.• Excellent interpersonal skills and a positive mindset• Able to organize own work schedule and prioritize tasks to meet tight deadlines.• Able to maintain strict confidentiality.• Able to commit for a period of 3 - 6 months