Total 73,591 job vacancies in Singapore

Windows and Linux Engineer

Job Role/Level Engineer, System Engineering

Mandatory Skills Red Hat Enterprise Linux (RHEL)

Preferred Skills Azure, VMware

Brief Job Description

• Plan, execute, monitor and control the various technical aspect of the project.

• Manage or participate in new setup or upgrade of system/network infrastructure projects.

• Responsible for supporting operational systems satisfying contractual Service Level Agreement

• Perform and manage routine preventive maintenance and operational activities

• Provide project documentation and reports

• Diagnose and rectify technical issue

• Managing and Operating Red Hat Linux, Windows VM Infrastructure

o Installation/Configuration/Hardening/Maintenance/Patching

o Maintain System Security

o Advanced Troubleshooting

o Performance Tuning

o Capacity Management

o Preventive/Proactive Support

o Incident/Change/Problem Management

o Provide system administration support and guidance for development team’s app configuration tasks

o Veritas Clustering Setup on RHEL VM would be added advantage

o Chef Automation would be added advantage

o AWS EC2 maintenance

• Managing and Operating VMware vSphere IT infrastructure

Other IT Infrastructure Related Tasks

• Red Hat Enterprise Linux (RHEL) and Windows Administration

• Professional understanding of networking related to RHEL and Windows

• Professional understanding of SAN Storage related to RHEL and Windows

• AWS Certified Solution Architect will be an advantage

• Good understanding of large Data Center Facilities operation

• Hands-On experience supporting various Infrastructure agents like NetBackup

• (Mid-Level) vSphere 7.x.

• Cross-team collaboration with storage, network, security and application delivery

• Technical leadership quality to handle technical challenge and sensitive situations

• Integrate the server automation process either by custom scripts or via third-party solutions(Ansible)

• Candidate should have the drive and intellectual horsepower to resolve user issues and support them through telephone, email, or via chat services as applicable

• Strong communications skills

• Excellent spoken and written English communication skills

Candidates with at least 1 year of relevant experience in RHEL preferred.

Candidates with some work experience and possess exposures/ knowledge in RHEL are welcome too.

The Job in a Nutshell

The Down For More (DFM) Full Time (FT) Front Desk Staff will be responsible for the inner workings of their studio, including but not limited to; all facets of Customer Service Management, presentation of the physical studio space, and Management of the Online and Offline Operations.

The FT Front Desk Staff will be responsible for how their studio looks, feels, presents, smells, etc. Whilst working in line with the company’s branding and long-term goals, the FT Front Desk staff will also be responsible for the clients’ experience in the studio spaces as the core people on the ground. They will work closely with the Area Managers to complete all the studio related deliverables and ad hoc tasks as assigned to them.

Roles & Responsibilities

Customer Service

The FT Front Desk Staff will be responsible for managing all customer-based enquiries including but not limited to:

• Maintaining a strong customer service etiquette
• Managing any e-mail and any other ad hoc enquiries, requests and complaints
• Ensuring a very positive yet relaxed demeanour... we are confident, polite, energetic, engaging, and fun.

Whilst we have more of a relaxed ‘sales focus’ at DFM, the FT Front Desk staff must be well versed on:

• Current promotions and supporting sales lines (i.e., how to break it down for the customer and list benefits)
• Current pricing structures and supporting sales lines (i.e., same as above)
• Validity of packages (as well as all the ‘tricks’ people use to try and get extensions)
• Flexibility of packages (ensure staff understand that we accept within reasons, e.g., medical)
• Terms and Conditions of our offerings
• Other service standards

The FT Front Desk staff will also compile feedback given by clients and assist the Area Managers in ideating solutions for any areas of improvements.

Studio Maintenance

In line with DFM’s intent to provide a great brand experience, the FT Front Desk Staff is responsible for how their studio looks, feels, smells, and presents. This is including but not limited to:

• General housekeeping and tidiness of the entire studio including front desk areas, practice rooms, changing rooms and toilets at all times.
• Completing Daily Grind set by the Area Managers.
• Ensuring that all facilities are working well and refilled sufficiently.
• Ensuring Retail Racks are sufficiently filled with full size runs and offerings.

Team & Onboarding

The FT Front Desk is also required to train all incoming front desk staff. At the end of the training, the FT FDs are required to ensure that FDs are:

• Well versed with Hapana Core & Grow, Strong Pilates App and the Strong Website.
• Familiar with other third-party booking sites, such as ClassPass.
• Able to answer queries related to the above-mentioned online platforms.
• Able to speak confidently about the brand and offerings.

Requirements:

• Must be able to commit 40hours/week, including one day each weekend (Saturday and/or Sunday)
• Minimum 1 year working experience in a customer-facing role
• Responsible, pro-active and a strong team player

Service Engineer

Basic up to $4300

5 days work

Location: Tuas

Key Responsibilities:

* Install, maintain, and repair automatic and manual welding machines and/or CNC Machining

* Diagnose mechanical, electrical, and software-related issues and propose appropriate solutions.

* Conduct preventive maintenance and calibration of equipment to ensure optimal performance.

* Resolve production technical concerns and requirements.

* Provide in-house training on the proper use and maintenance of equipment.

Requirements:

* Proven experience as a Service Engineer or similar role in the O&G industry

* Experience in Fronius machines is a bonus.

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Role Description:

The Operations Manager is responsible for overseeing the daily operations of the hair salon, ensuring a seamless and high-quality experience for clients and staff. This role includes managing staff, maintaining inventory, ensuring excellent customer service, and implementing strategies to drive business growth and efficiency.

Specific Responsibilities:
1. The trainee will be introduced to the salon's culture, mission, and values. Tour of the salon, meeting staff members. Overview of salon services and products. Introduction to salon software systems (appointment booking, POS, inventory management). Review of daily operations and administrative tasks.
2. The trainee will have training on health and safety regulations and compliance. Understanding customer service standards and policies. Introduction to basic financial management (budgets, expenses, sales tracking). Hands-on practice with salon software. Introduction to staff scheduling and management.
3. The trainee will undego an in-depth training on inventory management and ordering processes. Understanding supplier relationships and contract management. Shadowing director on staff scheduling, shift planning and payroll processing. Training on handling customer complaints and conflict resolution. Review of marketing and promotional activities. Understanding financial reports and basic accounting principles. Hands-on practice with inventory control and order placements. Assisting with customer service and front desk operations.
4. The trainee to have a training on effective communication and leadership skills. Understanding and developing staff performance evaluations and development plans. Assisting in conducting staff meetings and training sessions. Developing staff schedules and managing time-off requests. Participating in the recruitment process (interviews, selection). Training on conflict resolution and team-building activities. Hands-on practice with staff performance evaluations.
5. The trainee will have advanced training on financial management and budgeting. Understanding profit and loss statements and financial health indicators. Training on financial forecasting and planning. Hands-on practice with financial reporting and analysis. Assisting with budget planning and expense tracking. Understanding pricing strategies and revenue management.
6. The trainee will have training on cost control and efficiency improvement. Participating in financial meetings and discussions. Developing financial reports and presenting findings.
7. The trainee will learn from the director on enhancing customer experience and satisfaction. Understanding customer feedback and survey systems. Developing customer service improvement plans. Implementing customer service initiatives and tracking results. Training on loyalty programs and customer retention strategies.
8. The trainee will assist with customer events and promotional activities. Reviewing customer feedback and making improvements. Training on social media and online reputation management.
9. The trainee will have training on strategic planning and goal setting. Understanding long-term business planning and growth strategies. Assisting with the implementation of strategic initiatives. Training on change management and implementation. Reviewing and adjusting business plans as needed.

Competencies:

1. Introduction to Salon Culture and Operations
2. Health and Safety Compliance
3. Operations and Administration
4. Staff Management and Development
5. Advanced Financial Management and Hands-on Financial Reporting
6. Cost Control and Efficiency
7. Enhancing Customer Experience and Customer Service Initiatives
8. Customer Feedback and Retention

9. Strategic Planning and Implementation

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3300

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

Roles & Responsibilites

• Provide facial and body wellness treatments
• Provide advice on skincare
• Use IPL, RF and other beauty equipment to administer effective treatments
• Provide waxing services for facial and body hair removal, including Brazilian Waxing
• Provide body wellness massage and face spa massage
• Ensure the cleanliness and hygiene of equipment and salon
• Able to serve both Male and Female clients

Requirements

• Specialized in Facial / Body Treatment
• Have CIBTAC or CIDESCO or ITEC or NSRS or NITEC or WSQ cert will an advantage
• Good personality, hardworking & good teamwork
• Require to work on Sat and Sun

Overview

As a Maintenance Engineer (Senior / Assistant), you are responsible for maintaining and repairing the heavy machinery, plant equipment, tools and systems used in the manufacturing, engineering and other industrial production processes. You are to ensure that all machineries and equipment are in good working conditions as and when are needed.

Responsibilities

1. Manage, oversee and lead the Maintenance team to ensure minimum downtime of Facility, Machinery and Equipment.
2. Strategize on maintenance regime, maintenance supplies, work instruction and methods.
3. Create plant preventative maintenance procedures and schedules.
4. Conduct routine inspections and periodic maintenance checks on machines to keep them running smoothly.
5. Plan equipment upgrading and machinery modifications for improvement or prolong efficiency.
6. Plan, order, replenish, inventory keeping of machinery parts.
7. Analyze gaps to ensure programmes meets customers’ and company requirements.
8. Analyze breakdowns, diagnose faults and supervise time critical equipment repairs.
9. Offer technical expertise and necessary in-house training to Maintenance team, Operations team (i.e.: supervisor, foreman, fitters, technicians, etc.) and others.
10. Manage budget for current and future equipment upgrades, replacements and maintenances.
11. Resource, coach, mentor and motivate direct reports to create a high performing team.
12. Ensure the cause of non-conformities are properly investigated and analyzed all corrective and preventive actions taken are effective.
13. Responsible for control of maintenance cost, procurement of new components for existing equipment, or replacing the entire set of machines after a prescribed period of usage is complete.
14. Ensure all ISO documentations relating to Maintenance of plant machineries are up-to-date.
15. Report to Production Manager and Top Management on the performance of the quality management system including opportunities for improvements.
16. Perform any other duties as assigned by the Management and/or the designated manager.

Requirements

1. Degree in Mechanical Engineering or equivalent, with a minimum 3 years of relevant work experience in maintenance in an automation / equipment manufacturing environment. OR
2. Higher NITEC in Mechanical Engineering or related / Professional Certificate / Diploma in Mechanical Engineering, with a minimum of 3 years of relevant work experience in maintenance in an automation / equipment manufacturing environment.
3. Able to multi-task, work independently, proactive with positive attitude.
4. Resilient, self-driven and analytical.
5. A strong problem solver with an eye for detail and an analytical mind.
6. Able to stand, stoop, squat and kneel for long periods of times, as well as lift, push and pull large machine parts or machines or machines as needed.
7. Proficient in Microsoft Word and Excel.
8. Familiar with various ISO / QMS standards such as ISO 9001, ISO 45001.
9. Able to work on weekends / public holidays when required.

Job Description:

• To attend all necessary meeting with clients or subcontractors during various stages of the project.
• Receives instructions from construction managers and distribute to subcontractor accordingly. The engineers shall take charge of day-to-day running and coordination of all site works, inspection and include testing and commissioning.
• To prepare detailed design and engineering of entire Electrical system.
• Carry out resources planning and control of materials, tools and equipment ordered and delivered.
• To ensure cost control, maintain project timeline and manage manpower resources for the project.
• To liaise with appointed Mechanical and Electrical PE for all submission to authorities.
• To attend to site progress meeting and site technical issues and report to Construction Manager.
• To attend and liaise with authorities for plan approval and site inspection including preparation and vetting drawings plan for submission to all Authorities.
• Will be the frontline contact with Civil and SWCs’ representatives on site.
• Monitor daily site progress and update programme on the site progress report.
• Identify complex problems and review related information to develop and evaluate options and implement solutions.
• Using logic and reasoning to identify the strengths & weaknesses of alternative solutions, conclusions or approaches to problems.
• Responsible for technical support activities including installations, testing, commissioning, repair, modifications, preventative maintenance and troubleshooting of systems.
• Proficient in REVIT and AUTOCAD software applications.
• Handle and resolve technical and engineering problems.
• Other ad-hoc duties when assigned.

Job Requirement:

• Working experience with LTA projects or similar government authority.
• Candidate must possess at least Bachelor's Degree/ Post Graduate Diploma/ Professional Degree in Engineering (Electrical/ Electronic) or equivalent.
• The Electrical Engineer shall have minimum of Five (5) years engineering experience after tertiary education with at least Three (3) years relevant experience in commercial mixed development projects of a similar size and complexity.
• Required Skill(s): Organizing, Planning and Prioritizing Work, Time Management, Communication, Go-getter mindset

Site Office Address: 2 Internationa Business Park, The Strategy Singapore 609930

Site Location : Jurong East Mrt (J121 Project)

JOB DESCRIPTION

This role is to manage the commercial operations of the company’s business in the Southeast Asia/Oceania territory through direct sales and the agent’s and distributor’s sales force as well as to implement the strategy of the company.

Based in Southeast Asia, the Regional Sales Manager will work closely with the General Manager based in Singapore and the Customer Service team. The key responsibility is to drive profitable growth, commercial and technical excellence, and to deliver the sales budget of the personal care and pharmaceutical ingredients and directly manage the agents and distributors in the Southeast Asia/Oceania territory.

The position reports to the General Manager.

Responsibilities

• Manage and supervise the agents and distributors business in the Southeast Asia/Oceania territory.

• To develop, implement, and follow up on the progress of the personal care and/or pharmaceutical business, key projects, and action plans to achieve the sales budget, and objectives in close coordination with the regional technical support, the marketing team, and customer service.

• Prepare annual budget for the Asia Pacific territory and analyze the markets and trends on a quarterly basis.

• Deliver the set objectives.

• Update market information and work with the agents and distributors to identify growth opportunities.

• Monitor competitive activities in the Asia Pacific

• Promote innovation and strategic products, organize seminars, and participate in trade shows.

• Liaise with the academic community.

• Ensure all relevant parties receive complete information on customers and their specific requirements, non-conformance, regulatory affairs, complaints, and market trends in the Asia Pacific territory.

• Achieving Revenue and quantity target for the Year and setup the targets for the coming year.

• Access the revenue performance of the business in Asia Pacific region on monthly basis and take steps to make up for shortfall versus plan.

• Every year prepare a detailed strategy for Asia Pacific region for Pharmaceutical and Cosmetics and review its progress time to time with distributors and implement action plan for the coming month.

• Prepare the annual forecast (Revenue and quantity) for the coming year and submit it to the GM.

• Breakdown the annual forecast monthly and follow the sales and achieve monthly and annual target.

• Develop good and long-term relations with Technical and commercial team of customers and invite them to visit Gattefosse Technical facility to demonstrate our capabilities and to generate key joint development projects.

Qualification

• Technical degree i.e., Chemical Engineering or Pharmacy. Candidate with an MBA or PhD in the related fields would be an added advantage.

• Minimum 8 years of commercial and technical experience in the cosmetics and/or pharmaceutical industries

• Strong command of the English language; knowledge of one or more regional language is a plus, preferably Korean.

• Good communication and interpersonal skills. Accustomed to interacting with various levels of management and customers.

• Self-motivated, dynamic, collaborative personality, and a successful track record of sales management, and managing customers project and formulation development in a matrix environment.

• Frequent travel within the Asia territory is a must, and occasional travel to the regional office and the corporate office.

• Position : HR - Sales and Operations Assistant Manager/ Manager
• Location : Midview City- Near Brighthill MRT
• Working hours : 5 days work week: Monday- Friday: 8.30am – 6.00pm
• Salary (commensurate with experience) : Up to $6000 basic + AWS + Variable Bonus + Medical + 12-14 days annual leave
• Duration : Permanent
• Industry : Food & Beverage Services

Main Responsibilities:

• To handle Sales & Operations of the Company
• Liaise with Customers and Candidates
• Communicate with Relevant Governmental Authorities
• Overseas Day-To-Day EA Activities

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• At least 2 years of relevant experience
• Possess CEI (KAH) or CEI (Basic)
• Familiar with WPOL & EPOL and other MOM’s Online Portal
• Responsible, Hardworking and Able To Work Independently

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

This position is responsible for delivering quality food and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Food preparation

• Verify that prepared food meets requirements

• Ensure quality control and presentation of the food

• Adhere to safety procedures

• Ensuring proper handling and storage of all food items in accordance with the standards and sanitation regulations

• Handle equipment, appliances, supplies, and tools

• Prepare and cook customer’s food orders

• Preparing hot and cold dishes and executing requests based on required specifications

• Maintain cleanliness and hygiene of the kitchen

• Understanding and complying with the mandatory hygiene standards and requirements

• Work with the kitchen in charge of ordering

• Assist in cleaning duties

• Perform any other duties assigned by Chef

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Basic food hygiene certificate

• Willing to work shifts, weekends, and public holidays

This position is responsible for delivering quality food and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintaining the entire kitchen operation

• Preparing hot and cold dishes and executing requests based on required specifications

• Assisting in the planning and development of menus and recipes

• Supervising, training, and developing staff and ensuring consistency in work performance

• Ensure quality control and presentation of the food

• Ensuring proper handling and storage of all food items in accordance with the Company standards and sanitation regulations

• Maintain a planned food cost

• Assist in cleaning duties

• Assisting Sous Chef

REQUIREMENTS

• Preferably with Food hygiene Audit Cert (WSQ)

• Basic Food Hygiene Cert (WSQ)

• 4-5 years of related experience

We are looking for a Supply Chain Consultant who can operate and work independently in a multi cultural environement.

Job Highlights

· Casual work environment in a close-knit team

· Global and local customers in a fast-paced world

· Hybrid working

Job Description

Our client dedicates all of their time and know-how to making sure their customers can rely on the best tools and knowledge to outperform their competition. Using our best-of-breed software solution, they help their customers to better manage their demand, forecasting and inventory management processes. They are passionate about inventory management.

What it’s like to work here:

For you, it means you’ll do great work with a small team and develop a career within a progressive environment. Tey are an important part of the supply chain community globally and as an employee, you’ll have the opportunity to see first-hand how we make a difference to their customers across Retail, Wholesale and Manufacturing and in different industries like Automotive, Consumer goods and Industrial.

Their software is unique, and while they are looking for someone with a technical ability and strong understanding of supply chain, you will be joining an organisation that provides extensive training opportunities and ability to develop your skills professionally.

They are offering a full-time position in a growing global organisation, with offices in every time-zone.

What does the role involve?

Due to onboarding new customers and growth within South East Asia, they are looking for a Supply Chain Consultant to work within their growing and dynamic team. The role will focus on assisting in developing relationships with new customers and support sales with the onboarding of new customers. In addition to this, on a daily basis the role will see you:

· Leading new customer project implementations

· Configure the software, provide training and deliver ongoing support to existing and new customers to optimise processes.

· Build a strong relationship of trust with several contacts within the customer’s organisation through your competence, empathy and understanding.

· Act as an ongoing support person after onboarding of new customers to assist with future planning

· Support sales with tender discussions relating to technical features of the platform

· Guide and coach the change in their customers’ organisations, as they move to a new way of inventory management

What experience will you have?

They are looking for experienced candidates who have strong technical ability as well as a keen eye to identify continuous improvement opportunities for our customers. In addition to this, you will ideally have

· A background in supply chain and/or project management

· Experience in onboarding customers and supporting them in understanding technical features

· Guiding change management within organisations

· A strong understanding of the processes around forecasting, demand planning and inventory optimisation, as well as a feeling for IT.

· Bachelor’s degree (or higher) in supply chain or related studies or at least 8 years of relevant experience in supply chain management

· You are fluent in English (spoken & written) and preferably speak one other language at business proficiency to liaise with customers globally.

Where to from here?

If a career with a market leader in supply chain optimisation excites you, we would love to hear from you!

Responsibilities

• Carry out condition monitoring services and provide good technical support to customers

Ideally, the candidate should possess

• Higher Nitec in Electrical Engineering or equivalent
• Comprehensive knowledge of Electrical Assets, the Electricity Industry and Regulation
• Excellent interpersonal, motivational, communication and time management skills
• Possess Class 3 driving license

Job Description for Senior Desktop Support Engineer

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

• Performed Desktop Support services to users

• This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

• Perform imaging/re-imaging

• Perform asset inventories

• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

• Updates Incident records

• Creates and updates work instructions (where necessary)

• Document standards and procedures (where necessary)

Requirement

• Min. ITE/Diploma graduate with 3 years experience in desktop support

• Min 3 years experience in Microsoft Windows 10 and Microsoft Office 365

• Clear Spoken & Written English.

• possess at least one (1) of the following certifications or their equivalent:

o Microsoft 365 Certified: Modern Desktop Administrator Associate

o Microsoft Certified: Azure Administrator Associate; and

o Microsoft Certified: Azure Security Engineer Associate.

• Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages

• Demonstrate knowledge in the support of workstations, and related components

• Good verbal and written communication skills

• Good coordination skills

• Ability to prioritize effectively and work with a sense of urgency

• Effectively communicates with teammates and managers

Clerical and administrative tasks

• Answering and directing phone calls, filing, typing letters, processing incoming mail, and data entry

Financial duties

• Preparing statutory accounts
• Ensuring payments, amounts, and records are correct
• Working with spreadsheets, sales and purchase ledgers, and journals
• Recording and filing cash transactions
• Reconciling bank statements and monitoring financial transactions
• Assisting in the preparation of financial statements, reports, and budgets
• Supporting payroll processing by gathering and inputting relevant dataProcessing and reviewing weekly/fortnightly payroll, accounts payable/receivable, and bank reconciliation

Job Requirement

• 1 to 2 years relevant working experience

• Bilingual in English and Mandarin to liaise with associates

• Able to commence work immediately

• Able to work in Kaki Bukit area

• Able to work independently

• Good Interpersonal Skills, Meticulous and Detailed Oriented

Working Time

• 5.5 days work week (Mon to Fri 8:00am - 5pm) (Sat 8:00am - 12pm)

Salary Range

• Based on Experience

Kindly indicate last drawn and expected salary and email your resume to [email protected] in PDF/Word format.

Only shortlisted candidate will be notified.

Responsibilities

• Ensuring TAC tickets and resolve customer technical complaints within stipulated TTR (Time to Resolve) SLA
• Update/handle tickets in ticketing system as per TAC handbook, respond to incoming emails, calls, and web requests from customer in a timely manner
• Execute and lead service interventions such as system upgrades, configuration changes and preventive maintenances
• Replicate customer problems in lab, escalate issues to engineering when engineering help is required either in debugging or problem has been reproduced in the lab
• Perform on-site or TAC-Remote network audit for customers
• Serve Premium or Strategic customer as a Technical Account Manager (TAM)
• Assist the team with escalations as and when required
• Assist customers in planned major network maintenances
• Participate in rotating day shift duties to support operations
• Deliver basic and advance training to iDirect customers
• Maintain and upgrade the training lab to the latest software release as and when required
• Provide feedback to the content developer on training material for continuous improvement
• Work with internal and external customers to make sure all requirements are met
• Able to travel in short notice when needed

Requirements:

• Minimum bachelor’s degree in Electrical/ Electronics/Telecommunications Engineering.
• 3-5 years working experience in SATCOM industry is preferred. Entry level applicants are welcome to apply.
• Working knowledge or practical experience with (added advantage)
• IP-based networks with a CCNA certification or above
• SATCOM knowledge and experience
• Knowledge with programming language or scripting experience
• Problem solving skills, analytical skills, and the ability to make decisions quickly.
• Meticulous and process orientated.
• Excellent customer service skills.
• Effective oral and written communication skills in English (with other languages will be advantage)
• Position based in Singapore.
• Onboarding training will be provided.