The Cards and Bank Payment App Usage & Partnerships associate will be responsible for bringing onboard and managing partners for key merchant categories to create positive customer journeys to drive customer usage and engagement.
· He/she is also expected to work closely with internal and external stakeholders to deliver on the proposition to make Bank’s Cards and Bank Payment App the
preferred payment methods and to deliver superior value to our customers.
· Manage both existing partners and develop new business opportunities in key merchant categories, projects & initiatives.
· Support team lead in the assessment, development of proposals/presentations and negotiations for existing and new partners to create and nurture business opportunities and partnerships.
· Proven ability to build strong relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organization
· Track performance, report metrics and leverage data and learnings for decision-making and identify opportunities to drive incremental growth
· An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen
· Work with Line Manager to develop long-term strategic initiatives
Requirements
· Degree Holder
· Minimum of 3 years of experience
· Product and Usage Management in payments or mobile payments preferred
· Experience in payments with both consumer and merchant preferred
· Strong communication and presentation skills with ability to manage and influence internal stakeholders and external partners
· Customer centric, able to understand and anticipate what customers need
· Team player with good interpersonal skills to work effectively and collaborate widely with cross-functional teams