Role Overview

Yue Hwa Chinese Products is seeking a dynamic and customer-focused experienced Senior Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction. You will be the main point of contact for addressing feedback, resolving issues, and ensuring a seamless and positive customer experience. The role requires strong collaboration across departments to implement customer-centric strategies that build loyalty and engagement. Flexibility to work shifts, weekends, and public holidays is essential.

Key Responsibilities

• Primary point of contact with customers at every touch points.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Resolve customer issues and conflicts promptly, ensuring a positive resolution.
• Work closely with various teams to develop & implement strategies that improve customer satisfaction & loyalty.
• Monitor and analyze customer feedback to identify trends and recommend improvements.
• Maintain accurate records of customer interactions and ensure timely follow-ups.
• Uphold Yue Hwa’s reputation for delivering high-quality service that aligns with our brand values.

Experience & Skills

• Minimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.
• Conflict Resolution: Proven ability to manage challenging situations & resolve conflicts effectively.
• Ability to multi-task, fast learner, proactive, reliable & capable of working both independently & collaboratively as a team
• Bilingual, with strong communication skills to effectively engage a diverse customer base.
• Proficient in both written and spoken English and Chinese (knowledge of Chinese culture & language is an advantage).

Qualifications

• Diploma in Business Administration, Hospitality, or a related field.
• Strong problem-solving and organizational skills with attention to detail.
• Experience managing customer feedback and handling complaints professionally.
• Ability to thrive in a team-oriented environment.
• Able to shifts, weekends, and public holidays.
• Eligibility: Open to Singaporeans and Permanent Residents only.

Responsibilities

• Determine training needs by reviewing the company's present activities and future plans.
• Develop & deliver training plans according to the pre-determined training needs.(Technical, Non-Technical & Product)
• Organize and conduct customer centric programs.
• Update and prepare all training literature, manuals and according to guidelines.
• Purchase & maintain all training equipment and assets.
• Conduct ICT Service Technician and ICT Senior Technician training.
• Conducts HVT Training and Certifications as well to reduce TMD in RTC.
• Collaborate with inter-department to develop & deliver training to cover gaps in processes and procedures.
• Handles other Ad-Hoc training, events & needs e.g OBU installation training, technical campaign sharing & Technical Skills Competition, ICT Graduation Ceremony, Retail Standards Audit, Customer Care Event. etc.
• Monitoring & ensuring staff development and progress in certification within the stipulated period by 18 months.
• Any ad-hoc training administration duties as assigned

Requirements

• Minimum Diploma / Degree in any engineering discipline
• Having attained ACTA/ACLP or 3-5 years of technical training experience, in automotive industry is an added advantage
• Exposure of technical training in continental brand
• Proficient in MS Office
• Working Hours : Mon 8.30am 6.30pm,
  Tue Fri 8.30am 6.15pm
• Job Reference: L38X3658

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

JOB DESCRIPTION

A company in healthcare manufacturing industry is currently looking for an AP Accounts Executive to join their expanding team.

Reporting to the manager, the incumbent will be responsible to manage daily AP operations, cash management, process monthly invoices and key invoices into the system, preparing and process payment, assist with month end closing, AP reconciliation, and resolve issues related to AP invoices.

The role will include some portion of AR as well, where the incumbent will be responsible to manage AR balance, process receipts, resolve discrepancies, maintaining accurate records, and following up with invoices.

Successful candidates can expect to work in a role with opportunities of growth and training, with an established organization.

REQUIREMENTS:

• Diploma in Finance, Accountancy, or equivalent
• Minimum 2 years of relevant working experience
• Experience or exposure with AR function is good to have, AP experience prioritized
• Proficiency in both English and Mandarin language as the role requires to communicate with the China branch
• Previous experience with handling Sage software is preferred

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

Your responsibilities include:

• Ability to carry out small to medium masterplaning and urban design project under the guidance of the project leader
• Provide strong support to project leader in executing project efficiently from research, report and drawing preparation to project coordination.
• Organise and guide juniors to fulfil technical tasks
• Present and communicate with external party effectively in medium and small scale

What you will need:

• Self-motivated, well organised and highly responsible professional with strong spirit of learning and team work
• Passionate on urban scale design practice and quality driven, willingness to take challenges and work pressure, potential to expand career horizon
• Master’s degree of Urban Planning, Urban Design or architecture from recognised universities
• 4-5 years’ work experience on urban planning or urban design practices from established international firm; Singapore or China project experience is preferred.
• Proficient in Microsoft Office and related design software, such as AutoCAD, Photoshop, illustrator, SketchUp, Rhino, and data-driven analytical skill such as GIS application and software of environmental analysis; good aesthetic taste and excellent graphic skill is a merit)

• Perform daily and regular inspections to ensure the building is in good condition, follow up on rectifications, and recommend improvements to management.
• Oversee key functions such as security, cleaning, landscaping, waste management, car park systems, fire safety, and building repairs.
• Coordinate with the M&E team for inspections during unit fit-out and reinstatement works.
• Act as a CERT member, conduct fire drills, inspect fire protection systems, and ensure compliance with safety standards and regulations.
• Maintain positive relationships with tenants, address feedback, and liaise with authorities and the public on improvement works and emergencies.

Requirements:

• Diploma in Building Management or equivalent
• At least 2 years of working experience in handling Commercial Buildings.
• Strong communication skills and interpersonal abilities.
• Positive, customer-focused mindset with a service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

1. Responsible for managing Accounts Receivables (AR) & Management Information System (MIS).

2. Lead and oversee the day-to-day operations related to Accounts Receivable and MIS.

3. Conduct a monthly review of AR accounts with other teams.

4. Ensure accurate and timely updates of receipts into system for OPs to review AR outstanding.

5. Liaise with customer and bank where necessary.

6. Identify improvement in work processes to keep up with changing business needs.

7. Responsible for Monthly/Year-end financial closing reporting and ensure all reporting/schedules are accurately and promptly prepared.

Additional Task:

1 Liaise with internal/ external Auditors for audit queries.

2. Ensure Standard Operating procedures and Knowledge Articles are up to date and properly documented.

3. Any other task as assigned.

Job Requirements:

Qualification & Work Experience

• Possess Degree in Economics, Mathematics, Statistics, Banking, Businessor other quantitative fileds, and at least 3 years work experience in AR
• Demonstrated ability to leads team.

Technical Skills

• Meticulous and handles transactional level work.
• Driven and positive attitude on learning.
• Must be proficient in MS office suite specifically Excel (VBA, macros), PowerPoint and Word.
• Working knowledge of CargoWise would be highly advantageous.

Professional Skills & Others

• Proactive.
• Good interpersonal skills.
• resilient and confident personality.
• Those residing in the East will be highly advantageous.

Position title : Jewellery Sales Executive (Junior /Senior)

Location: Paragon, Orchard
Working Days: 5-day, must be able to work retail hours, roster rotation (includes PH, weekends)
Working Hours: 10.45am – 9pm
Salary: Junior role - Up to $3,000 // Senior role - Up to $4,000

Job Description:

The Role:

We are looking for a Jewellery Sales Executive. You will be working directly with the customers, providing them product knowledge and effectively selling both the brand and product. You will be required to share brand history, product knowledge and the highest level of customer service with all potential customers.

Responsibilities:

As a sales executive, it is key that you build long term relationships with customers. You are expected to familiarize yourself with the products so as to easily recommend based on the customer’s needs and preferences. You will have to work hand in hand with your sales team and boutique manager to achieve sales targets. You will also be required to perform cashiering duties and follow-up with customers on after sales services. Your duties will include negotiating and closing high value sale and handling any other ad-hoc duties as assigned.

Requirements:

1. Minimum 1 year retail sales experience required for junior position, prior experience in luxury Jewellery/watch is preferred
2. Knowledge of MS Excel and Word
3. Able to commit to retail hours including weekends and public holidays

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

ESL offers a unique opportunity to build and develop our Trade function. We are a regionally focused agile shipping line with ambitions to be the best carrier in our chosen markets. We offer a dynamic environment with an ability to make an impact – you will have line of sight between your day-to-day work and the USD impact to the organization. We are building a diverse team across nationalities, gender and experience and will empower this team to grow our business to be the best-in-class regional carrier.

ESL Group seeks a motivated and proactive team player to join our organization as the Trade Executive.

This key role will manage pricing strategies to maximize revenue and profitability, playing a crucial part in optimizing pricing strategies, and aligning them with the company's business objectives. The ideal candidate will have a basic shipping knowledge and the ability to work independently while also collaborating with others.

Job Responsibilities

• Establish pricing strategies to maximize lifting, revenue, and profitability.
• Understand the pricing process holistically across various stakeholders and the impact of various prices
• Analyze market trends and competitive landscape to determine optimal pricing to achieve business goals.
• Work with overseas agents and manage the daily pricing activities and resolve any operational issues from a commercial perspective.
• Monitor service performance and analyze vessel profile to improve cargo mix for optimal results.
• Support feasibility service studies, and actively participate in business development initiatives.
• Maintain pricing data and ensure accuracy in pricing systems.
• Gather market information about industry trends, regulations, and best practices related to pricing.
• Perform other ad-hoc duties and projects as assigned by management.

Requirements

• Bachelor's degree in a relevant field, such as Maritime, Business, Logistics, supply chain management, or a related field.
• A minimum of 2-3 years of progressive experience in shipping, freight forwarding, or logistics industry.
• Strong analytical skills and ability to interpret data to make pricing decisions.
• Good market knowledge and strong communication skills to interact with internal and external stakeholders.
• Motivated and pro-active team player, ability to work independently and collaborate with other departments.
• Proficiency in MS Excel and other pricing software/tools.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Support the smooth running of day-to-day operational activities related to student services, including attendance management, payments, and stakeholder interactions.

Job Requirements:

• GCE O-Level, Diploma, or Bachelor’s degree in Business Administration, or a related field.
• 2 years of progressive experience in student services or administrative management within a private education institution is highly preferred.
• Ability to effectively plan and coordinate the execution of student services tasks.
• Ability to handle confidential information with discretion and professionalism.
• Ability to be operationally hands-on, possess a proactive mindset, and remain committed to delivering impactful results within stipulated timelines.
• Ability to demonstrate strong organisational and problem-solving skills

Responsibilities:

• Operate day to day finance activities including Accounts Payable, Accounts Receivable related matters.
• Assist in month-end closing.
• Month end closing for inventory.
• Manage and ensure accurate, complete and timely disbursements for staff claim.
• Reconcile bank statements and resolved discrepancies.
• Prepare tax provisions schedules and filling of quarterly GST returns.
• Liaise with auditors on audit matters and audit schedules.

Requirements:

• Minimum Diploma or relevant qualifications in Finance, Accounting or related field.
• At least 2 years of experience in managing AP and AR.
• Strong knowledge of accounting principles and GST filing.
• Proficiency with accounting software (SAP) and Microsoft Office.
• Preferably able to start immediate or within short notice.
• Ability to work independently and as part of a team.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Interested candidates may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

Lim Xing Yi Jamie

11 Collyer Quay, The Arcade, #13-01, Singapore 049317

EA License Number: 02C4944, EA Registration Number: R1433649

Tel:6950 9732

QWV74RY9

Established in January 2011, SINGAPORE FOZL GROUP PTE. LTD. is a corporate

advisory firm licensed by the Accounting and Corporate Regulatory Authority

(ACRA). Located at the heart of Singapore's Central Business District in Raffles Place,

FOZL assists local and overseas clients in registering companies in Singapore, and

provides accounting, annual return filing, tax filing, trademark registration and human

resource consulting services.

Job Description:

• Responsible for prepare and maintain full set of accounts which includes General Ledger, Accounts Payable function, bank reconciliation, for all group companies.
• Prepare quarterly GST submissions, corporate tax filling for all group companies.
• Prepare monthly Group Consolidation Financial Report and reconcile intercompany balances across subsidiaries.
• Complete month-end closing activities in timely manner.
• Review and analyse monthly financial data and provide actionable insights to
• management.
• Liaise with internal stakeholders for internal billing matters.
• Ensure effective internal control processes and the integrity of financial.
• Design and document SOPs for key financial processes.
• Liaise with external parties such as auditors, tax authority and bank when is required.

Job Requirements:

• Candidate must possess at least Diploma/Degree in Accountancy or any
• equivalent academic background.
• Minimum 3 years of working experience in related field.
• Consolidation experience will be advantageous
• Proficiency in accounting software (e.g. Yon You) and Microsoft Excel.

Other Information:

• Working Location: Raffles Place
• Working Hours: Mon-Fri (9am – 6pm)
• Employment Type: Permanent Full-time

We regret that only shortlisted candidates will be notified.

Join a progressive digital company with plenty of growth opportunities!

We are a MAS licensed fintech remittance company.

The candidate will support the operations functions of the company :-

- Support Customers and Associates in multi digital platforms : wechat, whatsapp, and emails

- Team work with co-colleagues in data postings on googlesheets and in our in-house platform system

- Perform Start-of-Day and End-of-Day reconciliations

- Perform Daily FX Rates setting

- Support Accounts Payable duties

Requirement:

- Integrity and Loyalty are essential attributes

- Computer Skills in digital chats, Microsoft Office, Googlesheets/Excel, Word, Powerpoint

- Min A level and equivalent

- Min 5 years of work experience in Accounting, Auditing or Banking preferred but not a must

- knowledge of English and Chinese

Details:

We are looking to hire an IT Executive with positive work ethic, keenness to learn, and who will thrive in a fast-paced environment to be responsible for the running of our IT systems and the management of the technical support of our office. If you are someone who enjoys being in charge of a variety of responsibilities from ensuring that our network system is functioning, to staying updated on the latest IT developments to mitigating any risks of possible cyber threats, then this is the role for you.

Company Overview:

We are a law firm in the CBD. Our work environment is friendly, energetic, exciting and fast-paced, and we make it a priority to provide our employees with quality training and opportunities for professional development.

Responsibilities:

• Respond to IT requests according to defined SLAs, and provide Level 1 and 2 support to end users, including troubleshooting, diagnosing, and resolving end-user reported issues
• Deploy, manage, and maintain desktops, laptops, and other related hardware and software
• Take responsibility of desktop administration activities and support assigned applications; including maintaining the inventory of the company’s assets
• Monitor IT related license renewals and make appropriate recommendations to the stakeholders for effective solutions
• Work with the IT team to provide assistance with data storage and security management, document management and database management
• Provide support for day to day IT infrastructure requirements
• Communicate effectively with senior stakeholders of the firm while providing well-informed advice pertaining to technical or security topics
• Maintain good communications with vendors and to be able to breakdown the technicalities presented by the vendor

Requirements:

• Candidate must possess at least Diploma / Advanced / Higher / Graduate Diploma in Computer Science/Information Technology or equivalent.
• At least 5 Year(s) of working experience in the related field, preferably a professional service firm, is required for this position.
• Specialised in IT/Computer - Network/System/Database Admin or equivalent.
• Good command of written and spoken English
• Good interpersonal skills; strong team player
• Ability to perform well in a fast-paced environment and willingness to go above and beyond
• Organized, thorough and meticulous
• Proficient in MS Word, Excel and PowerPoint
• Well versed with management of applications for video conferencing (eg. Zoom, MS Teams) and document conversion tool (eg. Adobe Acrobat)
• Experience with on premise server infrastructure and well versed with management of Microsoft Active Directory Service, Printer server management, File server management and Microsoft Exchange server management will be a plus
• Additional experience such as with cloud hosting platforms such as Microsoft Azure and Amazon Web Service will be advantageous
• Candidates with more experience may be considered for more senior positions

All applications will be treated with full confidentiality. (Only shortlisted candidates will be notified.)

Details:

TSMP Law Corporation is looking to hire an Accounts Executive. We are looking for someone with positive work ethic, energy and keenness to learn, who will thrive in a fast-paced environment. Ability to think critically and a high EQ are also qualities we are looking for.

Responsibilities:

· Tracking, checking and posting of incoming funds

· Checking and processing of payments

· Administration of costs recovery for disbursements

· Administration of reimbursement claims

· Analysis of operating expenses

· Assist with bank reconciliation

· Preparation of balance sheet schedules

· Journal postings

· Supervision of accounts clerk

· Ad hoc duties

Requirements:

· Diploma in Accountancy or equivalent

· Able to work independently and a good team player

· Very organised, meticulous, reliable and adaptable

· Able to thrive in a fast-paced environment

· Excellent communication and interpersonal skills

· Excellent command of written and spoken English

· Proficient in MS Outlook, Word and Excel, and generally IT savvy

· Experience in a law firm will be an advantage

All applications will be treated with full confidentiality. Only Singapore Citizens need apply. (Only shortlisted candidates will be notified.)

Roles & Responsibilities

· Update invoices and other accounting documents or records.

· Update and maintain accounting records detailing financial business transactions (e.g., disbursements, expense vouchers, receipts, accounts payable).

· Compile data and prepare a variety of reports.

· Reconciles records employees and management, or external vendors or customers.

· Maintenance of worker payroll including the calculating of CPF and generating of payslips

· Monitoring the accounts receivables and payables to ensure that all invoices are paid on timely basis

· Preparing checks, deposits.

Requirements:

· Need to work from 1pm to 830 pm daily to meet staff who started work after 6pm for their payroll issue

· Experience as accounting executive

· Knowledge of Payroll is advantages

· Attention to detail and ability to multi-task is an asset.

· Organized and efficient with an eye for detail and high level of accuracy.

Key Responsibilities

1. Financial Operations and Reporting

• Oversee and manage daily financial transactions, including accounts payable, accounts receivable and general ledger.
• Prepare and review financial reports such as P&L, balance sheets, and cash flow statements.
• Ensure timely month-end and year-end closing processes.

2. Budgeting and Forecasting

• Assist in developing budgets and financial forecasts.
• Analyze financial performance and provide variance analysis with actionable insights.

3. Process Improvement

• Identify opportunities to streamline financial processes and implement best practices.
• Support automation initiatives for greater efficiency in financial operations.

4. Public Holiday Standby and Overtime

• Be on standby during public holidays to handle urgent financial matters, including payroll processing, critical reporting, or operational support.
• Work overtime when needed to meet project deadlines, closing schedules, or resolve urgent financial issues.

5. Cross-Functional Collaboration

• Work closely with other departments to align financial processes with business goals.
• Support ad hoc projects or initiatives as assigned by management.

Key Skills and Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Advanced skills in Microsoft Excel and data analysis tools.
• Excellent organizational, time management, and problem-solving skills.
• High attention to detail and ability to work under pressure.
• Strong communication and interpersonal skills for cross-department collaboration.
• Minimum of 3-5 years of experience in financial perations or accounting roles.

Responsibilities:

• Manage and oversee all aspects of work pass applications, renewals, cancellations, and compliance with regulations.
• Serve as the primary liaison regarding work passes and immigration matters.
• Handle daily administrative tasks, such as scheduling, correspondence, and document preparation.
• Maintain and update employee records and databases, ensuring accuracy and confidentiality.
• Provide assistance during weekends and public holidays to resolve urgent work pass issues or other administrative matters.
• Coordinate with internal departments and external vendors for office supplies, maintenance, and services.
• Assist in organizing company events, meetings, and employee engagement activities.
• Contribute to process improvements and ensure compliance with company policies and procedures.

Qualifications:

• Diploma in Business Administration, Human Resources, or a related field.
• Minimum 2–3 years of experience in administrative roles, with a focus on work pass applications.
• Familiarity with relevant regulations and online application portals (e.g., MOM’s Work Pass System).
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office and administrative tools.
• Excellent communication and problem-solving skills.

Additional Requirements:

• Flexibility to be on standby during weekends and public holidays.
• Willingness to work overtime during peak periods or emergencies.

Responsibilities:

• Leading and managing NPS for company and dealers to ensure that NPS targets are met monthly
• Managing and leading franchise brand ownership benefits programs and CRM activities
• Ensuring timely submission of signups to program partners
• Ensure all CRM activities related to the franchise brands are executed according to the requirements and the respective Brands.
• Responsible for Customer Relationship Management (CRM) function and processes to engage current and future customers.
• Responsible for managing the Customer Feedback Management (CFM) system & ensuring all live cases are monitored closely, liaising with stakeholders with the objective that each case is handled resolved, and closed promptly. And updating them promptly in Salesforce.
• Disseminate all written feedback (letters, emails, website, customer feedback etc) to the respective managers in the dept: Sales, Parts, Service, others including Managing Director, department head, Legal dept, and Franchises Principals (where necessary) immediately upon receipt.
• Compile and analyze customers complaints/ feedback statistics regularly (weekly & monthly) to determine areas for improvement in operations with the objective of improving service level and meeting customer expectations.
• Managing and attending to all the administration and reports on customers feedback, Customer Service Index (CSI) & Customer Viewpoint (CVP) that such information would be used by respective Manager to improve service level and/or operations. Analyze and interpret CVP/ CSI trends.
• Responsible for managing and achieving principal set retail standards (CVP, Mystery Shopping, Podium)
• Management of customers database for purposes of introducing customer programs: loyalty etc.
• Update/Maintenance of database accuracy and quality
• Overall Salesforce system management for Sales & Aftersales, Marketing & CRM

Requirements:

• Diploma in Business/ Marketing or equivalent.
• 1 to 3 years experience in customer-facing work environment including managing IT administration i.e., Salesforce.
• Good Microsoft Office applications knowledge i.e., MS PowerPoint
• 5 days, office hours, Alexandra
• Job Reference: QXWWR4RR

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Responsibilities:

i) Provide support to the manager in handling the company secretarial duties, including the incorporation of new companies, registration of branches, representative offices and other entities, ensuring compliance with the requirements of the Singapore Companies Act and the relevant laws as well as managing and maintaining a portfolio of clients consisting of private companies, foreign companies and listed companies that we administer on behalf of our clients

ii) Handle client acceptance and compliance (including maintaining clients KYC records)

iii) Ensure compliance with relevant statutory and regulatory requirement

iv) Provide support to the team leader in handling scrutineer services for listed companies’ general meetings.

Requirements:

• Minimum 3 years of private limited company experience
• Able to perform -corporate secretarial work including filing with ACRA
• Team player with good attitude
• Motivated Individual and self driven
• Assist company secretary to carry out her duties

Responsibilities:

• Manage daily financial transactions (accounts payable, receivable, general ledger).
• Prepare and review financial reports (P&L, balance sheets, cash flow).
• Ensure timely month-end and year-end closings.
• Assist in budgeting, forecasting, and variance analysis.
• Ensure compliance with regulations, tax laws, and policies.
• Coordinate with auditors for internal and external audits.
• Identify and implement process improvements and automation.
• Provide financial support during public holidays and critical periods.
• Collaborate with other departments to align financial processes.
• Handle ad hoc projects or tasks as assigned.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field.
• 3–5 years of experience in financial operations or accounting.
• Advanced Excel and data analysis skills.
• CPA, ACCA certification is a plus.

Additional Requirements:

• Standby during public holidays.
• Willingness to work overtime when needed.

About Ferrari Group

Ferrari Group is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods, worldwide.

Established in 1959 as a customs broker and forwarding company in Italy, Ferrari Group has evolved into an extraordinary global network with worldwide operations.

Committed to sustainability and innovation, Ferrari Group provides impeccable customized services based on responsiveness, discretion and utmost security. Unrivalled global expertise and tailor-made solutions, successfully applied to Luxury.

WORLDWIDE SERVICES: CUSTOMS SOLUTIONS · FREIGHT FORWARDING · GROUND TRANSPORTATION · SECURITY · ICT TOOLS · FISCAL SOLUTIONS · GLOBAL EXHIBITIONS SUPPORT · PRIVATE EVENTS SUPPORT · LOGISTICS SERVICES · SPECIAL SERVICES · HAND-CARRY SERVICES · FINE ART · QUALITY CONTROL · AFTER-SALES SERVICE · HALLMARKING SUPPORT · INSURED SERVICES

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Intro:

Responsible for a portfolio of clientele which includes Singapore incorporated entities or registered Singapore branch of foreign companies and offshore entities (i.e. Cayman Island and BVI) in areas of compliance to the relevant legislations and regulations as well as procedural advisory work.

Some of the things you’ll be doing:

· Assistance in handling full spectrum of corporate secretarial matters for clients under your care and ensure statutory and compliance issues are met

· Preparing necessary documents or supporting work where applicable for company/foreign branch formations/registrations as well as for offshore entities (ie. Cayman Island and BVI) , Board resolutions/meetings, corporate actions documents, etc

· Filing of client entity annual return and financial statements with ACRA as well as lodging changes that required to be updated with ACRA on client entities

· Attend to auditors’ queries on behalf of clients and liaise with them in preparation for statutory audit

· Assistance in assessing work procedures, providing feedbacks/suggestions for improvements and implementing improvement process, where necessary

· Perform certain administration tasks pertaining to the clients or internal procedures

· Handling staff relocation matters for clients

· Responsible for onboarding of new clients, ongoing monitoring and conducting client due diligence checks

· Actively involve beyond the surface follow up on debtor’s management of client outstanding invoices.

· To engage as relationship bridge between the client and the Compliance team on the various annual file review challenges in updating and verifying information needs as well manage the information needs optimally

· Perform other ad hoc duties as assigned

What technical skills, experience, and qualifications do you need?

· Institute of Chartered Secretaries and Administrators (ICSA) qualification or those pursuing, as well as Diploma in Business Administration/Commerce/Law with a minimum of 6 years relevant corporate secretarial experience

· Experience in handling offshore entities (i.e. Cayman Island and BVI) will be an advantage· Meticulous individual with strong sense of responsibility, pro-active client servicing aptitude and basic commercial acumen

· Strong team player with positive working attitude, able to work independently and multi-task

· Good interpersonal, oral and written communication skills

· Proficiency in MS Office and knowledge of Viewpoint will be an advantage

· Strong sense of responsibility

Job Description

• Coordinate and monitor service arrangement. (Such as, Travel plans, accommodation, and VISA application etc)
• Handle administration and paperwork.
• Ensure efficient in assisting our clients with any requirements, handling feedback, provide direction and give suggestions.
• Prepare for consultation and recommendation report when required
• Handle clients’ mails, messages, and answering phone calls
• Supervise and ensure the smooth and efficient ongoing project
• Supervise on project budget, schedule, quality.
• Ensure clients receive an optimum level of service and care at all times
• Ensure vigilance of any service discrepancies
• Perform any other reasonable duties and responsibilities as requested by superior or management.

Requirements:

• Degree in Business Management/Project Management/Tourism/Hospitality.
• Min 5 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education, airport, or tourism industry.
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Proficient in Microsoft office and Project Management
• Good attitude, strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proficiency in Word, Excel, PDF,PPT and other Window Office programs
• Proven experience as concierge, customer service or from hospitality related industries would have advantage for this role.
• Having Experience service VVIP or VIP

Key Responsibilities

Support Trade Manager on NWC development.

• Trade Management

o Contract Fulfillment Report

o Competitors’ Analysis Report

o Booking evolution and analysis report

• Customer Care

o Forecast Consolidation & Space Management

• Product Management

o Tariff + One Vision Update

o Routing Set-Up & Transit Time Management.

o Capacity Management

Who We Are Looking For

• Minimum Degree qualified, preferably in the field of Maritime or Logistic and Supply Chain.

• Microsoft Office (Word, Excel, Outlook, Power BI).

• Ability to multitask and prioritize tasks that are more critical.

• Strong verbal and written communication skills.

• Ability to work under stress and tight timelines.

• Meticulous and detail oriented.

• Believer in teamwork.

Central - Singapore

Responsibilities:

· Assist in recruitment process: on-boarding, orientation and assist new hires settle in their new roles.

· Assist in exit clearance

· Initiate and organize company events, employee communication and welfare/engagement activities to increase staff morale/team spirits and productivity

· Assist China Counterparty in all Admin related matters

· VIP Reception

· Handle all incoming calls and general customer enquiries, provide office hospitality service to guests

· Coordinate, arrange and facilitate meetings, prepare equipment for meetings

· Responsible for office administration and secretarial duties, such as supplies of stationary, courier arrangement, office/group insurance, vendor contracts and running errands

· Distribute and store correspondence (e.g. letters, emails and packages)

· Maintain office expenses

· Liaison with building management for matters related to office equipment

· Liaison with IT outsourced vendor for any IT related issues

· Liaison with the group companies in China, organize business trips, visits and events including hotel reservations, flight bookings, visa applications, airport pick-ups and agenda

· Any other duties as the company may require from time to time

Requirements:

• Tertiary education in any business-related discipline
• Bilingual in English & Mandarin is a must to liaise with Chinese speaking associates
• Strong organization skills with a problem-solving attitude
• Good interpersonal & Communication Skills
• Team player, fast learner, positive attitude, detail oriented