Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

Job Description

• Prepering BOQ
• Taking off quantity
• Tendering
• Preparing quotation
• Admintration work

Requirements

• Min Degree in Quantity Surveyor or equipvalent will be advantageous
• Min 2 year experience in Civil Engineering field or min 1 year experience relative with Nparks/HDB/LTA RC works
• Good intepersonal, analytical and organisational skill
• Solid technical knowledge
• fluent in English and Mandarin (Written and Spoken)
• Proactive and ability to work in face-paced environmnet and meeting tight deadlines

Responsibilies

• Managing the full HR spectrums to support the day-to-day HR operations.
• Responsible for work pass administration such as work pass applications, renewal, cancellation, and medical arrangements.
• Administer payroll processing via Quick HR payroll system.
• Ensure timely & accurate submissions in all government and related claims and subsidies e.g., CPF, Childcare Leave, Maternity/Paternity Leave, NS makeup claims, income tax (IR8A & IR21) matters etc.
• Administer employee confirmations, benefits and leaves, medical and insurance claims.
• IT support, creating email for new staff
• Laptop issusance to new staff

Knowledge & Skills Requirement

· Minimum Diploma in Human Resources

· Knowledge of IT support an advantage

· Possess a positive attitude to learn and grow with the company.

· Comfortable working in a fast-paced environment

· Proficient in Microsoft Office applications

· Excellent communication and interpersonal skills.

• Oversee the distribution and management of safety management documentation.
• Conduct quality checks on documents following the company’s document control procedures in an ISO-certified environment; identify and report compliance issues.
• Ensure all reports and correspondence are completed on time by relevant departments across company entities.
• Track HSEQ programs and prepare required status and tender documentation.
• Participate in incident investigations, ensuring root cause analyses and lessons learned are documented in the company’s database.
• Assist in developing and distributing Health and Safety Alerts and Incident Management communications both internally and externally.
• Contribute to fostering a proactive safety culture.
• Conduct internal audits for office and vessel operations to ensure adherence to company policies and procedures.
• Participate in external audits and support management review preparations.
• Track and maintain fleet HSEQ statistics and customer satisfaction metrics.
• Perform other related tasks as assigned by the HSEQ Manager.

Requirements:

• Specialist Diploma in an HSE-related field or other relevant marine discipline.
• Minimum of 2 years of relevant HSE experience, ideally in the marine, shipping, or ship repair industry.
• Strong commitment and passion for HSE practices.
• Excellent interpersonal and presentation skills with the ability to establish relationships with external partners.
• Proficiency in MS Office Applications (Word, Excel, PowerPoint).
• Strong written and verbal communication skills.
• Training and hands-on experience in occupational health, safety, and HSEQ-related tasks.
• Preferred qualifications include knowledge of ISM and ISPS codes, incident investigation methodologies, and risk management.
• Internal auditor certification for ISO 9001, 14001, and 45001 is highly advantageous.

Our esteemed client, an established MNC, is searching for a Credit Control Executive:

Job Responsibilities:

• Manage the end-to-end legal process for debt collection
• Ensure timely and effective collection of all customer payments.
• Negotiate repayment plans with customers.
• Coordinate with legal representatives to follow up on actions taken against overdue accounts.
• Liaise with repossession agents to manage repossessed assets.
• Maintain communication with clients to ensure outstanding balances are addressed and cleared.
• Resolve internal and external queries related to customers' outstanding balances.
• Process and allocate daily receipts in the accounting system accurately.
• Perform other administrative tasks as assigned.

Job Requirements:

• Diploma or Degree in a relevant field.
• Minimum of 2 years of experience in debt collection or a related role.
• Provide sound advice on appropriate legal actions at various stages of debt recovery.
• Build and maintain strong working relationships with clients, both internally and externally, across all levels.
• Reconcile complex financial accounts with a keen attention to detail.

Additional Information:

• Salary: Up to SGD 3,600 + VB (2-3 Months)
• Working Location: Newton
• Working Hours: Monday to Friday, 08:30 AM - 05:30 PM

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

The Role

The Customer Relations Executive performs customer service duties according to hospital’s standards and supervises and coaches the customer service team.

Key accountabilities

To cover duties at both Front Office counters at Mount Elizabeth Hospital main lobby and Medical Centre. Duties include:

• Provide directions and assistance to all internal and external customers by handling their requests and enquiries
• Assist with patient’s admission from Business Office to Ward and discharge from ward
• Handle specialist referral
• To conduct ward visitation for inpatients and ensure patient’s confidentiality at all times
• To go the extra mile and delight patient whenever possible
• To meet and greet VIP and provide necessary assistance
• To handle feedbacks from all channels and provide appropriate follow up actions/ service recovery
• To ensure all feedbacks and enquiries are attended to within 3 hours
• To ensure internal KPIs are met
• Coordinate and conduct Maternity Tours and Hospital Tours
• To conduct internal audits so as to ensure quality of service rendered
• To check Daily VVIP Listing prepared by customer relations officers for errors before list gets send out
• To arrange fruit baskets/ hampers for patients on VIP list and any ad-hoc requests by HODs of other departments
• To prepare weekly and monthly reports and invoices
• To prepare gifts and presentation for hospital’s festivity celebrations
• To plan monthly rosters and ensure sufficient daily manpower
• Participate in projects and assist in events
• To coach and guide officers, bellmen and valets when required
• To arrange and roster officers for relevant training and courses

For Customer Relations Executive (Vietnamese), in addition to the above stated, these services include but do not limit to the following:

• Assisting patient’s pre-admission procedures such as accommodation arrangements in Singapore and pre-registration
• Manage all requests of the patient during his/her hospital stay,
• Assisting with the discharge of the patient
• Perform any other duties or responsibilities as assigned by Front Office Manager

Qualifications & Experience

Diploma/ Degree in any discipline

Job Title: HR / Payroll Executive

Job Description:

We are seeking a highly motivated and detail-oriented HR / Payroll Executive to join our dynamic team. In this role, you will be responsible for a variety of HR functions, including payroll management, employee records, benefits administration, and tax processing. You will also work closely with government agencies to process work passes and NS payments, as well as assist with training and other administrative duties as needed. This is a fantastic opportunity to grow your career in HR while supporting the efficient operation of a thriving company.

Key Responsibilities:

• Administer and process monthly payroll, employee records, leave, benefits, and income tax matters.
• Coordinate with government agencies for work pass applications, NS payments, and other compliance-related tasks.
• Support training initiatives and assist in employee development programs.
• Assist the HR Manager with day-to-day administrative tasks and other HR-related duties.
• Undertake any other tasks as assigned by the HR Manager.

Requirements:

• Minimum ‘O’ Level, Nitec, or ITE qualification.
• At least 1 year of experience in an HR-related role.
• Proficient in MS Office Suite (Excel, Word, PowerPoint).
• Strong command of the English language, both written and verbal.
• Highly resourceful, meticulous, and detail-oriented with excellent communication skills.

Additional Information:

• Work Location: West (Tuas South)
• Working Hours: Monday to Friday, 8:30 AM to 5:15 PM (5-day work week)
• Transportation: Pick-up from Tuas West Road MRT station provided.

If you are passionate about HR and payroll management and possess the qualifications and experience we're looking for, we invite you to apply for this exciting opportunity.

Novena

Salary range: $2,700 - $4,000

Job & Responsibilities:

· Look into the workflow, work processes and staff communciations to ensure operational efficiency.

· Assist in the planning of the doctors' roster to ensure smooth clinic operations.

· Co-ordinate doctors' leave to ensure adequate medical manpower at all times.

· Supervise the proper scheduling of patient load in the appointment system in accordance with doctors'/clinics' requirements.

· Ensure all doctors' training, attachment and sit in sessions are duly monitored, planned and updated

· Ensure all rooms are opened prior and load are listed based on norms.

· Oversee resource allocation and staff deployment within department.

To apply:
Email your resume to:

Key Responsibilities:

1. Deliver outstanding customer service to ensure satisfaction and maintain loyalty.
2. Build and maintain a high level of trust and confidence with customers.
3. Serve as the main point of contact for customers, providing timely updates on shipment or delivery statuses.
4. Understand and support individual customer processes and Key Performance Indicators (KPIs).
5. Track and achieve customers’ monthly KPIs, ensuring they meet agreed targets.
6. Adhere to internal Standard Operating Procedures (SOP) and quality assurance policies.
7. Comply with requirements under ISO 9001, ISO 45001, and ISO 22301 standards within the Integrated Management System (IMS).
8. Contribute to achieving IMS policy goals and objectives.
9. Collaborate with supervisors to suggest and implement process improvements.
10. Take on additional responsibilities or tasks as assigned by management.

Requirements:

• A diploma or degree in logistics, supply chain management, or a related field.
• At least 1–2 years of experience in customer service or logistics operations.
• Strong interpersonal and communication skills with the ability to build positive relationships.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and logistics management systems.
• Familiarity with ISO standards (9001, 45001, 22301) is an advantage.
• Excellent organizational skills with attention to detail and problem-solving abilities.
• Ability to work both independently and as part of a team in a fast-paced environment.

Only shortlisted applicants will be notified.

EA License No: 22C1301 | EA Reg No: R22105262 (Hoo Swee Yong)

Job Description:

• Competent in reading and understanding drawings and perform measurements.
• Competent in preparing Bills of Quantities.
• Competent in understanding tender/contract/document/specifications/terms of contract
• Competent in analysing quotations/prices/rates, build-up rates and perform pricing
• Competent in performing contract administration including but not limiting to valuation of payments and variations claims in accordance to contract requirements
• Competent in performing all tender activities necessary for the procurement of new projects
• Competent in performing any other activities in connection with the businesses of the holding company
• Competent in working independently as well as with a team
• Participate in any activity ancillary to the company's other objectives e.g. charity events
• Competent in completing required obligations within stipulated timings and other constraints

Job Requirements:

• Bachelor's Degree in Quantity Surveying
• Minimum 3 years of working experience, preferably in the construction industry
• Proficient in Microsoft Office Tools

Job Description: Finance and Operations Executive (SIAS)

Location: Singapore

Job Summary:

The Finance and Operations Executive will play a critical role in managing the financial and operational processes of the Seafood Industries Association Singapore (SIAS). This role involves overseeing bookkeeping, tracking expenses and revenue, and ensuring compliance with financial regulations. Additionally, the Executive will support administrative tasks and assist in planning and executing member events. Working closely with the Executive Director and other team members, the Finance and Operations Executive will contribute to the smooth operation and growth of the association. This role offers a chance to grow with the association, taking ownership of critical processes while contributing to impactful events and initiatives.

Key Responsibilities:

Finance and Bookkeeping Responsibilities:

• Manage and maintain a full set of accounts, including monthly closing, P&L preparation, and financial reporting.

• Oversee accounts receivable and accounts payable (AR/AP) processes, ensuring timely payments and collections.

• Prepare and submit claims for government subsidies and grants (e.g., Enterprise Singapore), ensuring accurate and timely documentation.

• Track and document all expenses, payments, and revenue (including membership and event income).

• Reconcile bank statements and ensure proper financial documentation and compliance.

• Maintain accurate records and support the transition to improved accounting systems.

Operations and Administrative Responsibilities:

• Handle recurring payments, including office rental, utilities, and subscriptions.

• Liaise with vendors and suppliers to ensure smooth operations and timely billing.

• Organize and maintain records for administrative, financial, and operational activities.

• Support day-to-day office operations to ensure efficiency and smooth workflows.

• Perform other ad-hoc administrative tasks as required.

Event Support Responsibilities:

• Assist in the planning and execution of SIAS events, including workshops, trade shows, trade missions, and recreational activities.

• Manage event logistics, including vendor coordination, RSVPs, and on-site support.

• Collaborate with the Events and Marketing Manager to ensure the successful delivery of projects.

• Help track event budgets and payments, ensuring timely invoicing and collection of event-related fees.

• Gather and analyse event feedback to improve future initiatives.

________________________________________

Qualifications:

• Diploma or Degree in Accounting, Finance, Business Administration, or a related field.

• 2–3 years of relevant experience in finance or bookkeeping roles.

• Familiarity with accounting software (e.g., Xero, QuickBooks) and strong proficiency in Microsoft Excel.

• Excellent organizational and multitasking skills, with a keen eye for detail.

• Strong communication and interpersonal skills, with the ability to collaborate across teams.

• Ability to work under tight deadlines and handle multiple priorities.

________________________________________

Preferred Attributes:

• Experience in claims submission processes for government grants.

• Background in event coordination or member-based organizations.

• Proactive and resourceful attitude, with a strong sense of ownership.

• Willingness to learn and adapt to new systems and workflows.

• Capable of working both independently and collaboratively in a dynamic environment.

• Enthusiasm for working in a dynamic, member-focused environment and contributing to meaningful initiatives

________________________________________

Marketing & Business Development Executive

The Team

Our marketing team consists of a group of spontaneous and fun-loving individuals who have an undying passion for content creation. As a team, we are always keeping a lookout for one another and making sure that no one is left behind. We pride ourselves in coming up with the most innovative ideas and executing them with precision.

The Role

As a Marketing and Business Development Executive, your role is to develop and oversee marketing strategies and campaigns to help grow brand awareness. This role will encompass creative, analytical, digital, commercial and administrative responsibilities.

Responsibilities:

● Planning, developing and implementing effective marketing communication campaigns

● Good understanding of the products and producing content in line with the brand’s standards and brand’s DNA

● Ability to generate and confidently present competitor analysis and reports

● Undertake detailed ongoing analysis of marketing campaigns to ensure targets are met

● Liaise with external vendors to ensure completion of all work within the timeline and budget

● Ability to apply marketing knowledge to the company’s marketing communications

● Writing copies for both online and offline marketing collaterals

● Maintain a consistent approach and producing high quality of work

● Identifying new business opportunities by researching market trends and industry shifts

● Developing and maintaining strong relationships with clients and partners

● Working with internal teams to create strategies that meet market and client needs

● Continuously monitoring the performance of business initiatives and adjusting plans as necessary

● Understanding the company's product positioning in the market and keeping tabs on competitors

● Collaborating with the sales team to generate leads and secure new clients

● Organizing and attending events

● To be involved in all marketing-related activities across the team and to support the other departments (eg, hosting clients and giving store tours)

Requirements

● Minimum Diploma/Degree in Business Marketing or related studies

● Ability to write well

● Minimum 1-2 years experience in a similar role will be required for the Executive role

● Candidates with no prior experience would be considered for the intern role

You should have / be:

● Love interacting and being around people

● Excellent project management, organisational and problem solving skills

● Ability to work strategically and systematically

● Goal driven individual

● A straightforward, creative and open-minded individual

● Willing to learn and take on new challenges

● Comfortable with giving brand presentations and reporting

● Sharing your knowledge with your peers

● Always taking initiative and finding new creative solutions

● An eye for detail in everything you do

● A good understanding of your own strengths and weaknesses

● Being able to work well independently and harmoniously in a team

● A flair for writing

We are looking for a keen and motivated Business Development Executive to join our team. In this role, you will be responsible for identifying new business opportunities, developing strong relationships with partners, and driving revenue growth. The ideal candidate will be willing to open up to different markets, have exceptional communication skills, and a results-driven approach.

Key Responsibilities:

• Identify Opportunities: Research and identify potential food delivery restaurant partners, business opportunities, and new markets.
• Client Relationships: Establish, develop, and maintain strong relationships with key decision-makers to foster business growth. Work with partners closely to manage partner onboarding and assist with post sales.
• Sales Strategy: Develop and implement effective sales strategies to increase market share and meet revenue targets.
• Negotiation & Closing: Lead contract negotiations and close deals, ensuring mutually beneficial terms.
• Market Analysis: Keep abreast of industry trends, competitor activities, and market dynamics to refine sales approaches.
• Collaboration: Work closely with internal teams, including Marketing, Product, and Delivery riders, to align goals and enhance client satisfaction.

Qualifications:

• Diploma in any discipline.
• Experience in business development, sales, or a related role is a plus.
• Prior knowledge of the industry and market trends is a plus.
• Exceptional interpersonal, communication and negotiation skills.
• Willingness to go the extra mile and performance driven

Why Join Us?

• Opportunity for career growth and development
• Inclusive and collaborative work culture
• Chance to make a meaningful impact by helping to shape our team and culture

Job Description / Requirements:-

Our Website:-

https://www.elmtreebooks.com

• Currently, besides our own online store, we are also selling locally via Shopee and Lazada.

• Experience with E Commerce Operations (Shopee and/or Lazada and/or TikTok), Canva and Social Media preferred.

Normal Working Hours :-

• Monday(s) to Friday(s) (8.30 am to 6.00 pm)

Ǫualifications

• O Level , A Level, Diploma or relevant experience.

• At least one to two years related experience preferred. (Salary would commensurate with experience.)

Specific Responsibilities:

Ecommerce Platforms:-

• Maintain and update product listings, ensuring accurate pricing, inventory, and availability.

• Upload product listings

• Respond to customer inquiries.

• Manage online promotional activities / Shopee Campaigns.

• Order Processing / Fulfillment

• Related Administrative Duties.

• Other Ad Hoc / General Admin Duties

Ǫualities:-

• Tech Savvy

• Team player.

• Independent

• Interpersonal Skills.

Please email to [email protected] and please provide the following information in resume:

• Reason for leaving last/ current employment

• Last drawn salary

• Expected salary

• Notice period

Thank you for applying.

About Us:
TSL Express Pte Ltd is a dynamic and fast-growing company dedicated to delivering exceptional service to our clients. We are seeking a motivated and detail-oriented Operations Team Member to join our team. This role is crucial to ensuring the smooth and efficient running of our operations.

Requirements:

• Strong Interpersonal and Communication Skills: The ideal candidate will possess excellent interpersonal skills to effectively communicate with team members, supervisors, and clients.
• Proficiency in Microsoft Excel: A strong command of Microsoft Excel is necessary for data entry, order tracking, and various other operational tasks.
• Ability to Multitask and Work Independently: We need someone who can handle multiple tasks simultaneously and work independently with minimal supervision.

Responsibilities:

• Assist Supervisor: Provide support to the supervisor in managing daily operations and ensuring that tasks are completed efficiently.
• Handle Client's Complaints: Address and resolve client complaints in a professional and timely manner, ensuring customer satisfaction.
• Order Entry: Accurately enter orders into the system, ensuring that all details are correct and up to date.
• Pick and Pack: Assist in picking and packing orders for delivery, ensuring that items are correctly selected and packed securely.
• Release Riders for Deliveries: Coordinate with delivery riders, releasing them for deliveries and ensuring they have all necessary information and materials.
• Attendance Taking: Maintain accurate attendance records for staff, ensuring that all employees' hours are correctly logged and reported.

Why Join Us?

• Growth Opportunities: We offer opportunities for career advancement and professional development.
• Collaborative Environment: Join a supportive team where your contributions are valued, and collaboration is encouraged.

Competitive Compensation: We offer a competitive salary and benefits package.

Benefits

• Full CPF Contribution
• Leave: Annual & Medical
• Leave: Paternity / Maternity / Childcare
• Medical Claim Reimbursement
• Insurance Coverage
• Annual Bonus

Working Hours/Days

• 10.30am to 7.30pm
• 5.5 days work Monday to Saturday

If you meet the above requirements and are ready to take on these exciting responsibilities, please submit your resume and a cover letter detailing your relevant experience. We look forward to welcoming you to our team!

• Perform general administrative and operational duties.
• Maintain and update service provider and client records.
• Manage paperwork and handle formalities related to claim matters.

Requirements:

• Diploma and above
• At least 1 year of relevant working experience.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Mon to Fri: 10am to 7pm

Sat or Sun: 10am to 6pm

Job Descriptions:

Performing indoor and outdoor sales including showroom duties.

Self-motivated to hunt for new sales opportunities.

Following up with customers/leads to build and maintain a good relationship such as Interior

Designers & Architects.

Preparation of sales quotation, proposal and all sales related documentations, duties, and

administrative procedures.

Job Requirements:

Display high level of interest and enthusiasm towards the product offerings

Results-oriented with a customer service mindset along with excellent client relationship-building skills

A good team player and able to work under pressure and fast pace environment independently

Training will be provided.

Willing to learn and take up new challenges

Must be sales driven, result oriented.

• Responsible / liaise with relevant department on setting up and control of proper warranty structures and procedures according to the company guidelines.
• Conduct internal warranty audit for all centers.
• Conduct PEC claim audit for all centers.
• Maintain warranty, goodwill policies and procedures according to the regulations, market needs and company requirements
• Perform warranty internal audit and assist on warranty external audit
• Follow up of cost development for warranty and goodwill and propose corrective measures to the Management
• Ensure that repair charges are strictly enforced to the appropriate accounts
• Enhancements of service warranty guidelines for cost improvement
• Monthly briefing with workshop technician on warranty matters
• Investigate rejected claims, re-appeal and resubmission with compilation of figure for recommendation to the respective managers
• Any other ad-hoc admin duties

Requirements:

• Minimum O Level in any fields with at least 3 years of warranty admin experience in automotive industry
• Computer Literate
• Office Administration skills

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

Title: Sales Executive

Location: SG, Remote

Industry: Collectible toys and figures

Perm

Our client, a leader in the collectibles industry, is seeking a Sales Exectuvie to drive the growth of their retail presence. This role is focused on building and nurturing relationships with retail partners, ensuring that products are effectively displayed and well-positioned in stores, and conducting regular site visits. This position operates remotely with fieldwork as required.

Key Responsibilities:

• Identify and onboard new retail partners within assigned regions, conducting regular visits to evaluate store setups and optimize product displays.
• Develop and execute retail inspection plans, generate reports on display quality, and collaborate with distributors to uphold presentation standards.
• Manage regional sales support activities, ensuring all merchandising projects are executed successfully.
• Maintain ongoing communication with store managers and dealers to strengthen partnerships and refine display strategies.
• Assist in expanding the retail network by engaging potential regional partners.

Requirements:

• Minimum 2 years of experience in sales, ideally with a background in merchandising or retail distribution of FMCG or consumer goods.
• Strong interpersonal and communication skills with a proactive approach.
• Detail-oriented with the ability to conduct field visits and provide on-site sales support.
• Personal vehicle preferred for travel purposes.
• Competitive compensation package, including salary, commission, bonus, and allowances.

(EA:20C0196)

R22108971

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Role Purpose (Why do we need this role?)

This role is needed for:

The primary role is to ensure that operational terminal and port costs are analysed and reconciled as soon as vessels depart so that accurate load/discharge cost are captured/accrued within the mandated deadlines. He/She is expected to collaborate closely with relevant depts within the Agency to achieve this objective and will need to communicate with HQ Operations/Cost Team to tackle operational issues arising, addressing variances and be responsible for maintenance of an up-to-date tariff of suppliers’ contracts in Solverminds (CVP modules).

The role will also cover the Agency operational needs and the candidate will be required to work with the HQ Finance from a revenue recovery, cost control, and AP/vendor management’s perspective.

In addition, the candidate must provide administrative back up to ensure that the Agency continues to run smoothly with the support.

Role Accountabilities (What is this role responsible for delivering?)

Operations Duties

· Terminal Cost Calculation: Calculate container/Cargo terminal costs based on operational requirements and relevant cost factors. Take responsibility for maintaining an accurate operational list, which includes capturing all chargeable units and those of partner slot units. This involves double-checking data entry and verifying information to maintain data integrity.

· Collaboration with the Operational team, Finance team, and Digital team to gather necessary information, resolve any discrepancies, and ensure timely and accurate reporting.

· Maintain proper documentation of terminal costs and prepare reports which may include cost breakdowns, variance analysis, and trend analysis to improve the accuracy and efficiency of cost calculations, and reporting process.

· Verify and Issue POs under SAP for operational purchase pertaining to crew expenses and all other 3rdparty principals outside Swire Shipping Pte Ltd.

· Assist operations team on other Solver minds CVP modules.

· Liaise with Treasury on issuance of banker’s guarantee for regulatory Authorities such as ICA, and cargo terminals.

· Facilitating cash to master in liaison with Operations and Treasury

Finance Duties

· Prepare and post journals for month-end close (i.e. agency revenue, crew advances/bonus, logistics expenses reclassifications, and all adjustments relating to Agency). He or she is required to work independently and has a comprehensive understanding of GL codes and apply the necessary parameters for different financial transactions.

· Institute agency fee recoveries against Ship Management for services rendered pertaining to crew change fees and expenses.

· Liaise with other 3rd party principals and AR on agency fees and cost recoveries pertaining to agency services rendered in respect of crew change and other cost outlays incurred on behalf of such principals. This includes performing reconciliation, matching and clearing of GL account.

· Assisting the Operations team in monitoring and extracting invoices in relation to cost recovery.

· Extracting and sorting of PSA/PSA Marine invoices on a regular timely basis. This includes assisting AP to identify the cost center and advise AP on the ownership of the bills.

· Work with AP to ensure prompt process of vendors’ invoices including highlighting areas of concern and resolution on disputes.

· Resolve Cost team’s queries on voyage cost and vendor management.

· Analyse port rebates in PSA and JP in accordance with the Port Agreement/Contracts. Compute/distribute the apportioned proceeds across the relevant trades.

· Prepare monthly Admin Cost variance reports including highlighting exceptional cost to reporting managers.

· Prepare yearly admin budget and review quarterly admin re-forecast.

· Provide any other statistical reports as and when required.

Admin Duties

· Collate the Agency Monthly Performance (KPI) in consultation with the HODs as part of the monthly review exercise on our agency performance.

· Maintain and Update the Share Point page for the Agency Department.

· Manage the storage of documents within the agency and when required, to arrange proper labelling on documents for off-site warehouse storage. Periodically to review the documents stored off-site and where it is practical and permitted, conducts disposal of such documents.

· Assist the Agency dept in all admin functions including, season carpark renewal for agency staff, stationery needs, general upkeep of the agency area.

· Provide admin support for operations dept (in handling 3rd party principals) including hotel bookings, owner’s expenses payment arrangements, new vendor set-up, etc.

Safety

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviours or unsafe conditions.

· Comply with the Global Safety Standards, Polices and Operating Procedures.

Key Qualifications & Skills (What knowledge will ensure success in the role?)

Qualifications:

· Diploma in Business Administration or equivalent

· 3 years working experience with finance background

· Comprehensive understanding or experience with GL codes, independent journal preparation, cost recovery, vendor invoice processing, and financial reporting preferred

Technical/Professional Skills:

· MS Office proficiency

· Ability to prioritize tasks and work under deadlines to ensure timely delivery of accurate cost information and departmental result.

· Strong attention to detail and analytical skills to accurately calculate and validate terminal costs.

· Shipping experience and/or knowledge of container/cargo terminal operations and related cost factors will be an added advantage.

Our Client:

• Reputable Engineering Company
• 5 Days, Monday to Friday
• Location: East Region
• Up to $5000 per month

Responsibilities:

• Communicating with upper management to develop strategic program and to exert strategic influence to align project’s with business’s goals.
• Define project scope, objectives, project budget, schedule and technical requirements from strategic plans.
• Responsible for the smooth running of projects by tracking progress and updating management on status, budgets, irregularities and risks timely.
• Ability to manage organization’s operation costing against project budget and expenses to attain revenue realization.
• Business Partnering focus with customers and the ability to detect unstated assumptions, resolve conflicts and handle complex management issues.
• Recognize risks that can impact project success and measuring them throughout the lifetime of the project.
• Monitoring program and project performance of both internal and external service providers.
• Handle escalations professionally with vendors and customers.
• Ability to perform Scalability, Interoperability and Portability Analysis.
• Create comprehensive project documentation such as training guides, quality assurance guidelines and project reports.
• Able to manage large and diverse teams handling different project segments.
• Presenting data and updates to Senior Management on projects’ performance.

Requirements:

• Minimum Diploma Certificate in relevant disciplines.
• Possess Project Management Professional (PMP) Certificate or equivalent is preferred.
• Minimum 3 years experience in manufacturing industry.
• Have experience in overseeing projects from scratch.

For interested applicants, please click “Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Job Descriptions of Senior Accounts and Administrative Executive

· To assist in maintaining full set of accounts;

· To assist in GST and CPF submission;

· To assist in CPF and GST submission;

· To assist in procurement

· To assist in Human Resources tasks when instructed to;

· To assist in monitoring the aging of receivables and follow-up on collections;

· Perform monthly reconciliation of vendor statements of accounts and ensure payments are processed timely;

· Other accounts and administrative related works as instructed;

· Maintains an organized workplace;

· To work as part of a team;

· Administrative tasks such as photocopying, scanning, answering of phone calls, filling & documentation, etc.;

· To ensure you maintain a clean and safe workplace;

· To undertake any other such tasks as may be assigned from time to time by your immediate supervisor.

Job Responsibilities

• Overseeing day-to-day operations of the Clinic to ensure a smooth and seamless delivery of services

• Perform reception duties such as registration of patients, answering phone and email queries, scheduling of appointments, referrals and insurance claims

• Cashier duties and manage patient enquires

• Manage the duties of Clinic Cordinator

Job Requirements

• Candidate must possess at least Professional Certificate/NiTEC in Accounting

• Proficient in Microsoft Office applications

• Customer service oriented

• Preferably experience in Healthcare / Medical care

• Good communication skills (phone and email)

• Able to work independently in a dynamic environment with a passion for improving operations

• Procurement & Category Management Experience
• Stakeholders Management

Responsibilities

• Comply and uphold the integrity of the Group’s Procurement policy and procedures.
• Responsible for managing assigned Categories
• Manages the Source-to-Pay (S2P) process including sourcing of vendors, ITQ/ Tender, bid clarifications, negotiations, issue PO and facilitate vendor payment.
• Administer Purchase Orders and Contracts.
• Perform analysis and evaluation of vendors’ proposals.
• Negotiate with shortlisted vendors for best prices, delivery time, delivery term, payment term and other Contractual terms.
• Manage vendors, cost, quality and delivery performance.
• Provide support and guidance to stakeholders with regard to Procurement policy and procedures.
• Maintain documentation of all purchases and ensure traceability for audit.
• Follow up with vendors to ensure on-time delivery or any discrepancies.
• Identify cost saving opportunities and Term Contracts.
• Monthly reporting to Management.
• Maintain Contract database and ensure expiring Contracts are renewed timely.
• Any other ad-hoc duties as assigned

Requirements:

• Possess a Degree / Degree
• Possess minimum 5 years of related Procurement & Category Management experience
• Prior experience in sourcing of vendors and formulation of Contracts
• Possess sound knowledge of Contract Terms and Conditions
• Skilled in negotiations with vendors
• Ability to adapt business requirements and acquire Category/ product knowledge through close engagement with stakeholders
• Resourceful, meticulous and accurate with numbers
• Proactive with a strategic mindset and hands-on attitude

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076