You will collaborate with stakeholders on timely data submissions and accurate reporting of clinical quality indicator results. This involves data extraction and analysis, and maintaining the department’s database. You will also promote and encourage staff participation in quality improvement programmes and contribute to projects relating to Quality Improvement initiatives.

In addition, you will coordinate and support Ensure Safe System (ESS) for Quality Assurance & Risk Management and liaise with ESS stakeholders to ensure standards are met. You will also coordinate meetings, prepare meeting minutes and reports, and provide any other administrative support. You will also work closely with internal/external stakeholders to support corporate programmes and participate in ad hoc operational projects and initiatives.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Degree in Biological Science or Applied Science, with 2 years’ working experience

· Proficient in Microsoft Office applications

· Excellent interpersonal, written and oral communication skills

· Meticulous with good organisational skills and able to work independently

We are looking for an experienced Digital Advertising & Marketing Executive to assist in the planning, execution and optimization of our online marketing efforts.

The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign.

Job Description

• Manage and work on the creatives using Canva.
• Assist in the formulation of strategies to build a lasting digital connection with the audience.
• Plan and monitor the ongoing organisation's presence on social media
• Launch optimized online adverts through Facebook, Instagram, Linkedin etc. to increase awareness
• Prepare online newsletters, social media post, and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Management of special highlights which to bring in the right audience.
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insight in online marketing trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors
• Preparation of marketing plan
• Designing and conceptualising sponsorship kits

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Prepare schedule letters quotations for customers and follow up
• Coordinate with internal and external stakeholders to ensure work success.
• Input and maintain data in systems
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Organize and file documents according to established procedures.
• Any other duties assigned from time to time

Requirements

• Diploma in Business or related discipline
• Minimum 1 year of relevant experience
• Comfortable in communicating with clients
• Able to work well independently and in a team
• Comfortable working in an engineering environment
• Well-versed with Word, Excel, and process systems
• Attention to detail and accuracy.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Key Responsibilities & Skills:

a. Communications Management

· Develop and implement effective communication strategies for both internal and external audiences.

· Oversee the creation and meticulous vetting of all marketing and communication collaterals ensuring consistent and clear messaging.

b. Content Creation

· Create compelling and engaging content across various channels, including press releases, website content, social media posts, thought leadership articles, and executive speeches.

· Assist in development and production of marketing materials including, but not limited to: social media graphics, bite-sized videos and print collaterals.

· Oversee the company’s social media presence, creating and curating content, scheduling posts and engaging with the audience to build brand awareness.

· Manage content calendar and responsible for ensuring timely updates on all owned channels.

c. Stakeholder Collaboration

· Coordinate and collaborate with cross-functional teams to gather information and insights for content creation.

· Work closely with internal stakeholders (Operations) and external agencies (PR, digital marketing) to ensure cohesive communication and alignment of marketing efforts.

d. Event Planning & Execution

· Support the planning and execution of events hosted by the company such as conferences, workshops and networking sessions.

· Perform other ad-hoc duties as required by the company from time to time.

The Palawan @ Sentosa

We are looking for Information Technology Executive to join our team!

As the Information Technology Executive, we rely on you to:

• Manage and maintain all information systems, IT applications and IT hardware
• Establish and operate the information data centre in accordance to Shangri-La Group IT's guidelines and policies
• Carry out upgrades and modifications in accordance to the business needs of the Hotel
• Provide support and IT training to all users
• Provide solutions to enhance operations

We are looking for someone who:

• Has a passion for Information Technology
• Preferably has relevant experience
• Preferably has a certification in Information Technology or other related discipline
• Follows market trends closely and considers ways to adopt pioneering technology into the business
• Enjoys interacting with people
• Has strong communication and interpersonal skills
• Displays curiosity and takes time to learn and understand new technology trends

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

Our esteemed client, an established MNC, is searching for a Finance Executive Position:

Job Responsibilities:

• Carry out forecasts on divisions business, financial planning and budget management function.
• Ensure accurate and timely month-end closing (estimation and actual profit & loss) and preparation of financial reports.
• Monitor and analyse monthly operating results against budget.
• Prepare month end closing report.
• Prepare budget, mid-term and kick off presentation.
• Monitor monthly expenses/ marginal profit and business profit result to enhance organizational effectiveness by getting the organization become more result focused.
• Monitor quantitative and qualitative result and ensure team function successfully.
• Monitor overdue debts and credit control management.
• Responsible for finance teams growth, work schedule and coach & supervise new employees.
• Any other adhoc duties as assigned.

Job Requirements:

• Diploma related to accountancy, business management or finance.
• 3-5 years of relevant working experience in manufacturing environment.
• At least 3 years of related working experience in Finance/Budget/Forecast Planning/Month end closing/Bad debt reporting.
• At least 3 years of related working experience in billing related functions or experience in Logistic/ Supply chain.
• Proficient with Microsoft Office application & Accounting System.

Additional Information:

• Salary: Up to SGD 4,000 +AWS +VB
• Working Location: West
• Working hours: Normal Shift (5 days work week) 7.50am to 4.55pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Overview of Duties

• Ensure effective and efficient operation of the lounge reception desk.
• Provide exceptional service, ensuring total customer satisfaction to our guests at all times.
• Be an ambassador of Accor Hotels and the Qantas Airways brand.

Main Responsibilities

• Provide a warm welcome as first point of contact for lounge guests.
• Monitor lounge entry according to policy requirements.
• Ensure guest experience is seamless from check-in to lounge hosting. Assist with lounge service when required.
• Respond to customer queries and follow up with partner airlines as required.
• Provide services to our guests in relation to their flights in adherence to the lounge procedures.
• Develop positive communication with airlines for good business relationships and understanding of their guests and flights that utilises the lounge.
• Monitor, log and announce all flight departures and delay updates as required.
• Ensure effective communication of new and updated information regarding policies, and general lounge information.
• Conduct delay management, including organising re-bookings, and keeping customers informed of changes; and advising Customer Journey Managers along with effective use of service recovery tools.
• Ensure strict procedures are followed in regards to guest transportation, luggage collection and storage, and guest confidentiality.
• Arrange guest transportation to and from the lounge for guests requiring mobility assistance.
• Carry out reception duties as required.
• Maintain a professional rapport with colleagues and guests.
• Ongoing open communication and reporting as required by the Managers and stakeholders.
• Visually inspect the lounge and surrounding vicinity to ensure the areas are clean and tidy at all times and take action to ensure this meets our standard.
• Act in accordance to relevant service standards in all dealings with colleagues and people external to Qantas Airways.
• Any other assigned duties.

Experience & Skills

• Minimum Diploma in Tourism/Hospitality or equivalent.
• Minimum 3 years of related experience preferably in Concierge/Hospitality/Hotel/Lounge/F&B operations.
• Experience in F&B, hosting, order taking and serving.
• Required to acquire and be competent in internal systems
• Proficient in MS Office - Word, Excel and Powerpoint.

Job Descriptions:

· Oversee incoming, outgoing, and transshipment activities, and create invoices and plant-related documents.

· Maintain and update an internal price list database to ensure accuracy of pricing, products, and terms.

· Manage warehouse stock inventory levels and replenishment.

· Coordinate with internal department, local and overseas vendors, customers, freight forwarders, and carriers to schedule deliveries and pickups.

· Track and follow up with suppliers and customers to ensure timely submission of shipping documents.

· Recommend cost-effective and efficient solutions.

· Oversee day-to-day operational matters and challenges.

Job Requirements:

· Diploma or Bachelor’s Degree in Supply Chain Management / Logistics or any other relevant discipline with a minimum of 3 years of relevant experience

· High Level interpersonal and leadership skills.

· Strong analytical, negotiation power, and interpersonal skills.

· Excellent organizational, inventory management, and problem-solving skills.

· A proactive and positive person with a strong motivation to learn, a self-starter, ability to handle multiple tasks and priorities.

· A good team player yet able to deliver independent assignments as required.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Planning and designing employees benefit packages.
• Executing the employee's annual review procedures.
• Maintaining a detailed record of the company’s employees.
• Administering all the hiring processes of new employees.
• Analyzing and monitoring all the department's budgets.
• Supervising the day-to-day operations of the Human Resources department.
• Ensuring all the employees comply with the HR policies.
• Creating new HR policies and updating the existing ones.
• Overseeing the employee's termination process.
• Counseling employees as and when required.
• Conducting exit interviews to identify the reason for termination/resignation.
• Organizing events and conferences for the employees.
• Managing workplace safety issues and complaints.
• Maintaining and recording employee attendance.
• Adhering to all the company’s rules and regulations.

• Location: Woodlands
• Salary : $3000 - $3500 + Sales Incentive + Transport allowances
• Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

Account Management

• Accountable for the Key Account sales performance in line with agreed and annual sales budget and performance.
• Accountable for developing and maintaining effective working relationship with account at HQ Level.
• Liaise with Key Account’s buyers for updates, promotional activation, and periodic reviews.
• Plan, execute, evaluate promotion with objective of optimising cost, sales, and volume effectiveness.
• Manage the promotion spend within the budgeted funds.
• Prepare, plan, monitor and manage promotion calendar activities and trade expenses in line with business, brand strategy.
• Coordinate with internal stakeholders (Production, Logistics, Purchasing team etc) to resolve supply chain, customer service and marketing issues etc related to retailer’s activities.

Sales Operation Management

• Manage and guide the Sales Executive in managing the Sales Team operational effectiveness.
• Ensure that Sales Executive provide updates on promotions activation and display guides in the stores with sales team through monthly internal Sales meeting together.
• Conduct monthly meeting with sales team to provide updates on forward promotional activities and related matters.
• Product/Promotion Submission.
• Responsible for product promotion proposal submission, negotiation, and execution.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Information:

1. Salary range: $3,600 - $3,800
2. Working hours: Mon-Fri (9am to 6:10pm)

Responsibilities:

• Attend customer inquiries & take order and ensure are processed accurately.
• Maintain databse and ensure data and information are updated.
• Issuing invoices, verify invoices by tally the data in the system.
• Analyze data for month-end reports and present information to management.
• Perform administrative tasks as needed to support the sales & marketing team.
• Manage purchase orders and invoices, ensuring timely processing and payment.
• Manage customer complaints, coordinating with departments on resolution.
• Assist execution of marketing activities including promotions, events, and product launches
• Liaise with agencies/distributors for planning and production plan
• Track and report on marketing activities and their trends

Requirements:

• Diploma in Marketing/Business with communication and interpersonal skills
• At least 3 years of relevant experience
• Proficiency in MS Office softwares

Interested applicants, send in your updated resume by clicking “Apply Now”.

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

Responsibilities

· Be current and knowledgeable in HR legislations, Employment Act and Employment of Foreign Manpower Act.

· Administer, tabulate, and collate data for decision making.

· Support payroll processing.

. Administer 6-monthly medical examination.

· Support and administer on-boarding and off-boarding program.

· Engage in dormitory Planning to optimize dormitory occupancy for operational efficiency and cost effectiveness.

· Maintain current and accurate data for compliance and operation efficiency.

· Complete statutory report and survey from statutory board, eg. MOM

· Support the implementation of HR initiatives and projects to enhance employee engagement.

Knowledge, Skills and Abilities Required

· A Level'/Diploma

· Minimum of 3 years of relevant experience in human resource management

· Excellent interpersonal and people management skills

· Effective in both verbal and written communication

. Proficient in MS Office

*Salary range will be shared if candidates are shortlisted

We pride ourselves as an equal opportunity employer and adopt fair employment practices wherever we operate. All information received will be kept strictly confidential and used only for employment-related purpose. We regret that only shortlisted candidates will be notified.

As a Business Development Executive, you will carry out commercial activities to generate sales and new business opportunities, and provide after-sales support for clients.

Roles and Responsibilities

• Drive sales in commercial spaces for carpark management services.
• Identify new leads and generate new business opportunities.
• Manage car park tenders and prepare sales quotations.
• Manage existing clients and provide after-sales support.
• Conduct revenue analysis and execute marketing efforts to improve sales revenue.

Requirements

• At least a Diploma in marketing, business administration or equivalent.
• Proven track record of identifying and qualifying leads.
• Experience in sales and tenders would be an added advantage.
• Excellent interpersonal, communication, negotiation and presentation skills.
• Highly motivated, acute business sense with an analytical mind and able to work under minimum supervision.
• Good command of spoken and written English.
• Proficient in Microsoft Office tools (Excel, Word and PowerPoint).
• Possession of own transport would be an advantage.

The Role

We’re looking for a creative and energetic Marketing & Commercial Operations Executive to join our team! If you're digitally savvy, organized, and have a flair for content marketing, social media, and basic design, this role is for you. You'll be at the forefront of boosting our brand's online presence, supporting event branding, and engaging with our audience. From managing social media and our website to assisting with event sponsorships and handling simple design tweaks, you'll be a key player in shaping our digital world. Ready to bring your skills and fresh ideas to the table? Join us!

Key Responsibilities:

1. Digital Content Marketing

• Develop and execute engaging content for digital platforms, including blogs, social media posts, and email newsletters.
• Collaborate with the marketing team to brainstorm and create high-quality content that aligns with brand and campaign objectives.
• Utilize analytics to optimize content and ensure engagement aligns with marketing goals.

2. Social Media Management

• Monitor and manage daily comments and interactions across event social media channels, ensuring timely and appropriate responses to foster community engagement.
• Implement social media strategies to increase brand awareness and enhance audience engagement.
• Track and analyse social media performance metrics to adjust content strategies for continuous improvement.

3. Event Branding and Sponsorship

• Assist in developing and executing event branding strategies and materials to maximize brand exposure.
• Support sponsorship initiatives by managing sponsor relationships, tracking deliverables, and ensuring brand alignment with partner brands.
• Assisting with timely execution of event branding and program plans.
• Supervising on-site setup and tear-down activities with suppliers to maintain branding and commercial elements.

4. Corporate Website & Social Media Maintenance

• Maintain and update the corporate website with current information, ensuring alignment with digital strategies and brand guidelines.
• Develop a consistent schedule for social media posts, website updates, and ensure brand voice is consistently applied across all digital touchpoints.

5. Design & Creative Support

• Perform basic design adaptations for digital and print materials as needed, ensuring brand consistency.
• Utilize design software (e.g., Adobe Creative Suite) to modify existing templates or create simple graphic assets for marketing use.

6. Additional Support:

• Handling ad hoc duties as required to support the event’s commercial and branding objectives.

Requirements

1. Technical Skills

• Good understanding of digital marketing principles, social media platforms, and analytics tools.
• Basic understanding of SEO, Google Analytics, and social media analytics platforms
• Familiarity with website content management systems such as WordPress.
• Basic design skills with proficiency in design software (Adobe Creative Suite, Photoshop).
• Proficiency in Microsoft Word, Excel, and PowerPoint for documentation, and presentations.

2. Personal Attributes

• Dedicated, self-oriented, and results-driven, with a strong commitment to achieving successful event outcomes.
• High attention to detail, time management, and organizational skills.

3. Communication Skills

• Strong communication abilities to effectively coordinate with stakeholders, clients, and team members.

4. Independence

• Ability to work independently, managing tasks and challenges without constant supervision.

5. Flexibility

• Willingness to work outside regular office hours when required to meet event deadlines and handle on-site responsibilities.

Location: Mega at Woodlands

Working hours: 9am – 6pm (Monday – Friday, may be required to work beyond normal hours)

Please attach a copy of your resume for our necessary review.

Only shortlisted candidates will be notified about their application.

• Patient registration and scheduling of appointments
• Ensure high level of operational effectiveness while following SOPs
• Attend to phone and email enquiry
• Handle payments
• File and maintain proper documentation
• Other ad-hoc duties as assigned

Position: Japanese Speaking Sales & Marketing Executive (Job ID: 17101)

• Training will be provided to guide you through the work! :)
• 5min full sheltered walk from Raffles Place MRT
• Hybrid work arrangement
• Basic + Comms + AWS
• Attractive AL benefits

Job Description:

• Develop new business / account and maintain existing clients though telemarketing or sending email.
• Promote total HR solution service such as Placement service, Temporary Staffing service, HR management service and Outsourcing service.
• Provide good customer service and build good rapport with clients.
• Visit clients for meeting.
• Provide clients with latest employment market information and consultation.
• Support organizing client seminar.
• Create/update presentation materials, brochure or any other sales tools when necessary (both in Japanese and English).
• Plan client marketing strategy.
• Liaise with overseas group offices and Japan team.
• Ad-hoc duties assigned by Company.

Job Requirements:

• Self-motivated, target-oriented with positive mindset
• Min 1 year of B to B sales experience preferably
• Good communications and interpersonal skills
• Has good business manner in order to communicate with management level of people
• Possess high energy level and enjoy working in a fast-paced environment
• Business level of English in order to liaise with English Speaking clients
• Conversational level of Japanese in order to liaise with Japanese speaking clients.
• Team player
• Has interest in HR and Marketing area
• PC skill especially Power Point skill
• CEI certified will be advantageous

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

Please find the link below on MOM regulations:

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Thank you for your cooperation.

Lee Yuan Shan
EA Registration No: R1879348
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
EA License No:90C4069

Job Description

• Actively promote company training programs and facilities management services to potential clients.
• Able to work closely with in-house or external creative agencies to design marketing materials such as brochures and adverts.
• Responsible for running campaigns to attract people to the business' brand, product, or service.
• Meeting with clients virtually or during sales visits.
• Monthly sales quota and performance required to achieve.

Job Requirement

• Able to join immediately.
• Minimum Nitec/Higher Nitec/Diploma or equivalent practical experience.
• At least 1 year working experience.
• Familiarity and creativity in social-media content creation will be a bonus.
• Preferred with information technology (IT) work related experience.

WHY JOIN US!!

• Learn as you grow!
• High remuneration plan!
• Very attractive commission scheme and monthly tiered bonus will be given upon hitting the required KPIs.
• Successful sales personnel can comfortably attain a high income.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

Event Planning Executive

Location: Nearest MRT: Bugis
Work Schedule: Monday to Friday, 8:30 AM to 5:30 PM (1-hour lunch break)
Contract Duration: 1 year
Salary: Up to $3,600/month
Travel Requirements: Up to 30% travel, including weekends (local and overseas).

Key Responsibilities

Event Planning and Management

• Plan and deliver face-to-face, online, and virtual workshops and events.
• Monitor and manage event logistics, venue capacities, and budgets to meet KPIs and quality standards.
• Communicate expectations and logistics with stakeholders, including workshop leaders, participants, venues, and staff.
• Lead on-site/virtual events, making quick decisions and implementing emergency plans as needed.
• Ensure events are branded according to IB guidelines and comply with sponsor/exhibitor policies.
• Provide coverage for team members as assigned.

Financial Management

• Negotiate contracts with third-party vendors to minimize costs while ensuring quality.
• Adhere to established budgets and financial guidelines.
• Process invoices and maintain financial records for event metrics, including attendance, expenses, and revenue.

Travel and Hotel Management

• Collaborate with the logistics team to arrange travel and accommodation for workshop leaders, representatives, and staff.
• Manage hotel bookings, rates, and master account lists.

Event Quality Assurance

• Compile post-event reports highlighting successes and areas for improvement.
• Maintain a high event quality survey score in alignment with organizational KPIs.
• Report performance issues of volunteers or leaders via the IBEN system.

Special Projects

• Participate in strategic projects or initiatives as assigned.
• Provide support for additional meetings and events, such as IBEN training.

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

We are looking for a passionate and self-driven individual to join our Insurance Operations Team (Regional). In this role, you act as an important liaison between Insurance advisors, insurer providers, and regional colleagues. The main function of this position includes the following:

• Handling the documentation and submission of new insurance business
• Handling enquiries from Insurance Advisors
• Comfortable with liaising with external counterparties pertaining to client’s policy administration
• Handling day-to-day tracking of insurance submission status
• Processing of monthly commission reports
• Quality control and system improvement
• Project testing and User Acceptance Testing
• Assisting Team Manager in ad-hoc duties

Requirements

• Diploma/Degree in Banking & Finance/Business Administration
• A good team player who can work independently and diligently
• Meticulous and enjoys working with documents
• Able to work well in a fast pace environment with little supervision
• Self-motivated and able to multi-task.
• Strong sense of responsibility
• Good communication and team building skills
• Competent with MS Excel and Word
• Preferably has some experience in Insurance operation
• Fresh graduates are welcome to apply

Job Descriptions:

· Oversee incoming, outgoing, and transshipment activities, and create invoices and plant-related documents.

· Maintain and update an internal price list database to ensure accuracy of pricing, products, and terms.

· Manage warehouse stock inventory levels and replenishment.

· Coordinate with internal department, local and overseas vendors, customers, freight forwarders, and carriers to schedule deliveries and pickups.

· Track and follow up with suppliers and customers to ensure timely submission of shipping documents.

· Recommend cost-effective and efficient solutions.

· Oversee day-to-day operational matters and challenges.

Job Requirements:

· Diploma or Bachelor’s Degree in Supply Chain Management / Logistics or any other relevant discipline with a minimum of 3 years of relevant experience

· High Level interpersonal and leadership skills.

· Strong analytical, negotiation power, and interpersonal skills.

· Excellent organizational, inventory management, and problem-solving skills.

· A proactive and positive person with a strong motivation to learn, a self-starter, ability to handle multiple tasks and priorities.

· A good team player yet able to deliver independent assignments as required.

CPO is startup dedicated to providing exceptional customer service and satisfaction.

We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive.

As a Customer Service Executive, you will be the ambassador of our company, responsible for delivering excellent service and support to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving. The ideal candidate will be enthusiastic, empathetic, and dedicated to delivering an outstanding customer experience.

Key Responsibilities:

1. Serve as the primary point of contact for customers, handling inquiries, complaints, and feedback in a professional and timely manner.
2. Provide appropriate solutions to customers' concerns and issues,or escalate complex issues to the relevant department.
3. Process orders, returns, and exchanges accurately and efficiently, ensuring a seamless and positive customer experience.
4. Maintain detailed records of customer interactions and transactions in the CRM system, including updating customer information and order statuses.
5. Collaborate with other departments, such as sales, marketing, and operations, to resolve customer issues and improve overall service delivery.
6. Monitor customer satisfaction metrics and feedback to identify trends and areas for improvement, and proactively implement solutions to enhance the customer experience.
7. Stay up-to-date on product/service offerings, promotions, and company policies to provide accurate and relevant information to customers.
8. Assist in the development and implementation of customer service policies, procedures, and training programs to ensure consistency and quality in service delivery.
9. Represent the company in a positive and professional manner at all times, embodying our values of integrity, respect, and excellence in customer service.

Qualifications:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Strong problem-solving abilities and a proactive approach to addressing customer needs and concerns.
• Ability to multitask and prioritize tasks effectively in a dynamic and challenging environment.
• Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.
• Positive attitude, resilience, and a passion for delivering exceptional customer service.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

• Possess an excellent Planning Skills as he / she will be handling the operation deployment planning
• Can able to delegate the duties to covered departments
• Possess an excellent Communiation Skills
• Has a Good Time Management
• Posses a strong leadership skills
• Active Listening
• Problem Solving
• Versatile Knowledge of Site and Officers