We are hiring for a highly driven and motivated Manager, Internal Communications (APAC) position based in Singapore. The successful candidate will work in the regional Internal Communications team reporting to the Chief of Human Resources, and support local in-market teams to deliver internal communications strategies. 

What will be your mission?

• Working with the regional internal communications team, develop innovative internal communications campaigns, clear narratives, and programmes to engage organisation’s employee base, with a focus on the foodpanda brand and APAC region
• Develop editorial content and work closely with regional and business teams to ensure appropriate messaging
• Build stakeholder relationships across departments and regions to establish relevant messaging and tactics for each campaign and provide internal communications counsel for internal stakeholders
• Lead and support with hybrid event set-up and execution (e.g. Town Halls) to make sure we reach out to all teams
• Support internal communication from the management team through various channels 
• Build a robust community of internal ambassadors to help build a strong engagement
• Measure results of internal communications efficacy and report in a timely fashion
• Manage and support issues management, when necessary
• Work closely with PA & PR teams to make sure there is cohesion between internal and external communication narratives
• Develop and maintain internal communications Standard Operating Procedures, such as internal comms calendars and distribution lists​​​​​

A career opportunity to influence innumerable aspects of the agency, to drive in the development of our people, and to play a part in influencing strategic HR and Talent partnership.

The Position:

We are looking for a HR Manager to be based in Singapore, responsible for managing human resources functions of about 30 employees across Singapore, Malaysia and Indonesia. You will be responsible for aligning human resources processes and solutions to meet the business needs of the agency. You will help administer and execute human resource policies, programs and practices, including planning, organizing, developing, implementing, and coordination. You are also responsible for tactical implementation of a variety of human resources programs and initiatives and must keep current on labour laws and regulations to ensure company’s legal compliance through policy setting, practice standards, and advice to management.

Job Responsibilities:

• Leads key human resources processes and initiatives such as talent acquisition, on-boarding, learning and development, performance management, employee engagement, retention and change management.
• Acts as a strategic partner to business partner and consultant to the Management team on understanding and addressing business needs and challenges with tailored HR solutions.
• Work with the Management team to determine workforce needs, identify human resource and competency gaps, and devise a development and workforce plan to job roles and staff retention. Ensure teams are optimize and working efficiently.
• Lead talent acquisition process including job postings, screening and interviewing candidates, building talent pool, actively reaching out to top talent, facilitating salary negotiations and contract preparation. Oversee the internship program and fostering strong relationships with educational institutions.
• Continuously improve and implement effective HR processes, maintain employee records in HRIS system (Workday) and leave management. Facilitate payroll updates, approvals, statutory obligations including but not limited to tax filing, CPF contributions and administer government claims such as childcare leave, NS make-up pay, maternity and paternity leave.
• Develop and regularly update company policies, employment contracts and the employee handbook. Ensures proper administration of company policies and compliance training, in accordance with labor laws and regulations.
• Liaise with key vendors including LinkedIn, various insurance providers, Telum, and Paymo (timesheet management tool) to support business operations, including providing new hire training on Paymo for accurate timesheet recording and generating and distributing timesheet reports where necessary.
• Serves as advocate to both employee and company regarding employee performance as well as day-to-day working environment. Counsel employees and/or managers regarding a variety of issues.
• Manages compensation process to ensure adherence to company guidelines and monitors salary/grade levels for competitiveness in industry and fairness in company.
• Lead all employee relations with professional grace, lead investigations to resolve issues/conflict in the workplace, act as an impartial mediator in disciplinary procedures and ensure it is administered in fair manner and meets all legal and labor regulations, advice managers in determining appropriate disciplinary plans of action.
• Lead the development and implementation of employee communication programs and ensures the employees are aware of the agency’s policies, programs, and management goals.
• Develop and lead learning & development programs such as designing and implementing tailored training programs for core PR skillsets within the company.
• Organizes and leads employee engagement events and wellbeing initiatives for employees to foster a positive work environment, including but not limited to work anniversaries and birthdays, company events such as the Klareco Teal Party.
• Conducts research, manages projects and timelines, participates as a hands-on contributor on teams and committees toward the successful completion of various ad-hoc HR programs.

Job Requirements:

• Bachelor’s degree in human resources or related field and 4+ years’ experience in Human Resources function; Master’s degree a plus.
• Previous experience in PR/Media/Creative/Marketing/Advertising agency is an advantage.
• Solid human resources generalist background.
• Excellent oral, written, and interpersonal communication skills including the ability to present ideas, and/or facts and recommendations effectively.
• Ability to work independently with little direction.
• Interpersonal and team skills with ability to professionally interact with all levels of employees.

*Kindly note that only shortlisted candidates will be contacted.*

HR Manager

We are partnering with a dynamic and forward-thinking organization to source an experienced HR Manager who will play a pivotal role in driving people and culture strategies. Our client is committed to fostering a collaborative and innovative work environment where employees thrive. This is an exciting opportunity to shape HR strategies and contribute to the organization’s growth and success.

Key Responsibilities

• Strategic Workforce Planning: Develop and manage manpower plans to meet short-, medium-, and long-term organizational needs, ensuring alignment with business goals.
• Talent Acquisition: Oversee the full-cycle recruitment process, including sourcing, interviewing, evaluating candidates, and onboarding, while maintaining a strong talent pipeline.
• Performance Management: Implement and refine performance management frameworks to drive engagement, accountability, and growth among employees.
• Leadership Development: Design and lead initiatives to identify and cultivate future leaders within the organization, ensuring a robust talent pool for critical roles.
• Compensation & Benefits: Manage the development and execution of competitive compensation and benefits programs.
• Employee Relations: Foster a positive and inclusive workplace culture by managing employee concerns, addressing relations issues, and ensuring compliance with employment laws.
• HR Digital Transformation: Lead HR digitalization efforts, implementing systems that streamline processes and support data-driven decision-making.
• Employee Engagement: Drive employee engagement initiatives to create a thriving workplace, promoting collaboration and inclusivity.
• Employer Branding: Strengthen the organization’s employer brand through strategic partnerships with universities, career fairs, and recruitment events.
• HR Policy Development: Ensure all job descriptions and HR policies are up-to-date, comprehensive, and aligned with organizational goals.
• Special Projects: Contribute to cross-functional initiatives and special projects that advance organizational excellence.

Attributes for Success

• Strong communication and relationship-building skills.
• Excellent organizational and time-management abilities.
• High level of integrity and discretion in handling confidential information.
• Strategic mindset with the ability to drive operational excellence.
• Collaborative and results-driven, with a focus on continuous improvement.

Candidate Profile

The ideal candidate is a seasoned HR professional with a passion for both operational and strategic HR. With a strong understanding of Singapore’s employment laws and HR best practices, you will have experience working in a multinational environment.

Our client values innovation and progressive, employee-centric ideas, making this an excellent opportunity for a forward-thinking HR leader who is committed to fostering a culture of growth and collaboration.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 10 years of HR experience, with 6+ years in a leadership role focusing on strategic HR business partnering.
• Strong knowledge of employment laws and regulations in Singapore.
• Proficiency in Workday or other HR systems; familiarity with Oracle HRM and HR analytics is an advantage.
• Proven track record in managing multiple priorities and delivering impactful results.

Submit your resume in MS Word format to [email protected]

EA Licence No 18C9228 | Registration No. R1108261 (Tan Li Tze)

Please note that only shortlisted candidates will be notified.

Work Week: 5.5 days

Working Hours: 9 am to 6 pm (Monday to Friday)

Saturday: 9 am to 1 pm

Salary Ranges: S$11,500 to S$13,000

Job Responsibilities:

1. Strategic Planning and Implementation - Develop long-term and short-term goals for the company and ensure these align with the company’s global strategy.
2. Business Operations - Oversee and manage the company's daily operational activities, including sales, marketing, finance, human resources, and customer service, ensuring operational efficiency and effectiveness.
3. Financial Management - Responsible for budget preparation, cost control, and financial reporting, meeting financial metrics and maximizing profit.
4. Market Expansion - Identify market opportunities and risks and develop and implement marketing and sales strategies to expand market share and enhance brand influence.
5. Innovation and Improvement - Promote business innovation and process improvement to enhance the company’s competitiveness in the market.
6. Customer Relationship Management - Establish and maintain good relationships with key customers and partners, ensure customer satisfaction, and drive continuous business growth.
7. Compliance Management—Ensure the company’s operations comply with local laws, regulations, and industry standards.
8. Reporting and Communication—Report works to headquarters in China, ensuring that headquarters is regularly informed of the operational status and challenges.

Job Requirements:

1. Bachelor’s degree in engineering, major in Computer Science and Technology (highly preferred)
2. Proven track record in software development and implementation projects.
3. Minimum 10 years of experience implementing and delivering enterprise strategic core projects.
4. Capability of performing multiple projects simultaneously and achieving excellent results.
5. Excellent in building, developing and retaining talent to grow with the company.

Gallup is looking for a hands-on, energetic team player to use their office management, event planning and administrative skills to support our internal and external clients.

In this role, you will:

• manage vendor relations, office supplies, office maintenance, and technical upgrades and repairs
• orchestrate and execute project tasks for internal partners, update presentations and documents, and handle other administrative requests as needed
• help organize in-person courses and company events; this includes preparing course materials, greeting and hosting clients, organizing catering and technology logistics, room setup and tear down, scheduling follow-up calls with course participants with Gallup coaches, and more
• partner with Gallup’s operations manager regarding any HR inquiries and benefits
• assist Gallup directors with calendar management and expense claims
• help coordinate internal communication channels to keep employees informed

Strong communication skills, attention to detail, and the ability to be self-directed and proactive will be essential to your success in this multifaceted opportunity. If you’re ready to be part of the team and help us fulfill our mission of changing the world, join us, and put your greatest strengths to work.

Who we want:

• Service-oriented team members who always lend a hand and who have the sophistication, poise and confidence to support the Gallup Singapore team and clients
• Exceptional achievers who thrive in a fast-paced environment and enjoy the challenge of working with a variety of individuals and varying schedules
• Sophisticated communicators who quickly build rapport and engage others in conversation, leaving a lasting impression on clients and associates
• Master multitaskers with the flexibility and intuition it takes to prioritize quickly changing needs — and the discipline to remain focused on the details
• Resourceful problem solvers who can anticipate, troubleshoot and resolve issues and create systems for future efficiency and service

What you need:

• Diploma required
• Five+ years of office administrative or event management experience required
• Proven proficiency in Microsoft Word, Excel, PowerPoint and Outlook required
• Strong written and verbal communication skills required
• Ability to work at Gallup’s Singapore office at least four days a week required

What we offer:

We create exceptional workplaces, starting with our own. We focus on developing your strengths — what you do right, rather than what you do wrong — and helping you be engaged at work. When you work at Gallup, you’ll benefit from:

• A strengths-based, engagement-focused and performance-oriented culture
• The opportunity to work in a flexible and hybrid work environment that allows you to work remotely one day per week
• A global, diverse and inclusive workplace culture that is committed to fostering belonging and wellbeing
• A collaborative work environment with world-class managers and highly tenured mentors who guide and empower associates based on their unique skills and strengths
• Continuous learning and development opportunities and purposeful career growth tailored to your unique talents
• Mission-driven work that changes the lives of people around the world
• A robust benefits package, including a competitive salary, health insurance, gym membership reimbursement and partial mass transit reimbursement
• A beautiful office located at the heart of Singapore’s vibrant central business district, offering a dynamic and picturesque environment with Singapore’s iconic skyline at our doorstep

Gallup is an equal opportunity/affirmative action employer that celebrates, supports and promotes diversity and inclusion. We will consider all qualified applicants without regard to race, colour, religion, sex, national origin, disability, sexual orientation or gender identity, or any other legally protected basis, in accordance with applicable law.

Position Summary

SHEIN is seeking a senior product compliance specialist who will be responsible for managing the Company’s product compliance concerns in the APAC (ex-Mainland China) region and working closely with the product compliance functions globally. This will include compliance activities such as enabling market access, reporting compliance trends, managing first party product investigations and recalls, and auditing product compliance on the SHEIN website.

Responsibilities

● Work as an integral part of the legal team to lead comprehensive product compliance standards.

● Ensure product compliance policies and procedures are thoroughly developed, clearly communicated, and implemented effectively by business partners.

● Identify gaps, and close gaps, in the product compliance program.

● Work closely with the product safety and quality control team within the supply chain business and direct business partners as to actions that must be taken to minimise product risk.

● Working in English and Mandarin to provide product compliance standards and other regulatory information.

● Perform other duties as assigned or required to ensure product compliance in the APAC region.

Skills and Qualifications

● A degree in a relevant area (science, law or engineering), as well as a minimum of 10 years of relevant combined experience in consumer product compliance (product safety; regulations research; standards interpretation, guidance, and enforcement actions; technical writing; competitive intelligence services; and / or product recalls). Additional years of relevant work experience will be required for those with unrelated educational backgrounds.

● Thorough understanding of manufacturers, private label retail, third-party platforms, government authorities, industry associations and voluntary standards committees and the roles each plays in product safety and product recalls, in particular for markets such as Japan, Korea, Singapore and Australia.

● Ability to utilise a wide variety of research databases and online resources.

● Ability to interpret regulations and standards and to quickly assimilate and assess new information and develop plans to capitalise or react to these requirements.

● Experience with product recalls in multiple countries preferred.

● Exceptional program and project management skills.

● Ability to influence people and drive projects to completion under tight deadlines.

● Self-starter, entrepreneurial, “roll up your sleeves” attitude.

● Experience and capacity to lead multi-jurisdictional projects and coordinate external advisors.

● Ability to deliver results, both as an individual contributor and as a member of the APAC and global legal teams.

● Flexibility to accommodate communication required across different time zones for collaboration with different parts of the group.

● Ability to make quick decisions while exercising good judgment.

● Have a strong work ethic, attention to detail and sense of professional accountability.

Role Overview:

We are seeking a seasoned Senior Marketing Manager with a strategic mindset and a proven track record in content marketing and event management. This role involves the development and implementation of a comprehensive marketing strategy tailored to the unique cultural and market dynamics of mainland China, Korea and Taiwan. The successful candidate will be at the forefront of crafting compelling content and orchestrating impactful marketing events to drive awareness and engagement with our platform and products across these key markets.

Role Responsibilities:

• Strategic Marketing Planning: Develop and execute a robust marketing plan that strategically integrates content creation and event management to enhance brand visibility and market penetration in mainland China, Korea and Taiwan.
• Content Production Oversight: Direct the production of high-quality, culturally relevant content that resonates with local audiences and aligns with market specifics. Ensure content compliance with local standards and regulations.
• Event Management Excellence: Lead the planning, coordination, and execution of marketing events, ensuring they are impactful, culturally attuned, and aligned with strategic objectives.
• Sales Enablement Collaboration: Work closely with sales, product, and other internal teams to develop and distribute sales enablement materials. Educate the market on our platform and products through innovative and informative materials.
• Marketing Activities Compliance: Oversee all marketing activities within the region, ensuring they adhere to local standards and regulations while maximizing market impact.

Qualifications:

• Experience: Minimum of 5 to 8 years of relevant experience in business and industry, with a strong focus on content marketing and event management within the mainland China, Korea and Taiwan markets.
• Content Marketing Expertise: Demonstrated understanding and successful execution of content marketing strategies with measurable results.
• Proactive and Detail-Oriented: A self-starter who is scrappy and hands-on, with exceptional accuracy and attention to detail.
• Cross-Functional Collaboration: Strong cross-functional collaboration skills with the ability to influence decisions and drive outcomes impacting the team.
• Language Proficiency: Business professional level fluency in Mandarin is required, with complete command over both written and spoken forms of the language. Working-level Korean and English is also necessary as this role is required to work with Chinese & Korean clients.

We're on the lookout for enthusiastic individuals to join our team as Floor Manager! This is a fantastic opportunity for those who have passion for the F&B industry and want to be part of a vibrant tea,.

Responsibilities include:

Customer Service: Assisting customers, handling complaints, and providing a high-qualty experience.

Staff Management: Coaching and Training employees , Hiring, Promoting andd disciplining or firing staff.

Maintaining Cleanliness: Keeping the premises clean to ensure a good customer experience.

Planning Activities: Meeting with Staff to plan activities and special event.

Alpha HR Pte Ltd |EA License No. 24C2354 Alex Lee |EA Reg. No R24123784 Job

Types: Full-time, Permanent Pay: $3,000.00 - $3,700.00 per month Schedule: Shift system Work Location: In person

Responsibilities:

• Approach potential customers, build and maintain own specific relationship maps for your territory including existing relationships and aspirational contacts
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Negotiate favourable pricing and business terms with large commercial enterprises by selling value and ROI
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency
• Have strong ambition to develop the business as a leader in country, demonstrate strong motivation for career success with high efficiency

Requirements:

• With 5+ years closing experience (mix of field selling within mid-market and enterprise) mainly focus on Telecom, FSI sector in IT industry/ Government/ Manufacture/ Retail/ Transportation.
• Previous vendor or system integrator experience both welcome
• Sales experience in software industry; ITSM, ITOM, Cloud, Saas, BI, ITOPs, CRM/ERP sales experience is preferred
• ITIL certificate is plus point
• Strategic thinker
• Proactive, goal-driven and results-oriented

Rakuten Asia Pte. Ltd., located in the heart of Singapore's Central Business District, serves as the Asia Regional headquarters for Rakuten. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia encompasses various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, Rakuten Asia is enhancing Rakuten Group's core competencies to lead in an increasingly digitalized world.

We are seeking a highly skilled and experienced Senior Product Manager to design, develop, and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. The Product Manager will serve as the central resource, coordinating with design, process, manufacturing, test, quality, and marketing teams as the product(s) move to production and distribution. This role involves active participation throughout all stages of a product’s lifecycle, including modifications, upgrades, and maintenance of the product or product line.

• Collaboration & Interaction: Creates formal networks involving coordination among groups. Focuses on providing thought leadership and works on broader organization projects, which requires understanding of wider business. Requires conveying advanced information and persuading several diverse stakeholders/audiences. Recognized internally as a subject matter expert. May direct the activities of others.
• Complexity & Problem Solving: Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Requires conceptual thinking to understand advanced issues and implications. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Accountable for results, which may impact the entire function.
• Knowledge & Application: Applies broad expertise and knowledge in highly specialized fields or several related disciplines. Leads and contributes to development of company objectives and principles to achieve goals in creative and effective ways.

Preferred Qualifications:

• Requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience. Barriers to entry may require committee review.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

The ideal candidate will be focused on delivering measurable results, possess a comprehensive understanding of digital marketing strategies, demonstrate strong business acumen, and exhibit a proven track record of driving sustainable business growth.

Responsibilities

• Plan, implement and manage online and offline marketing strategies to enhance the company’s position in the market
• Ensure effective updates and relevancy on the website, social media platforms and all marketing-related materials
• Manage the development and execution of marketing content and campaigns
• Monitor and conduct desktop market/competitor research and analysis and develop reports on competitor activity
• Effectively update, conduct video or photo shoots, create, design and post content for our company’s official social media platforms
• Promote content on social media and monitor engagement (for example, Likes, Shares and Comments) and ensure timely responses to social media comments
• Effectively update content on the company’s website
• Work closely with internal and external stakeholders
• To provide professional consulting services to prospective students and parents planning to study in Singapore, and assist them in their education options at Singapore schools, to the point of enrolment.
• To act as the key liaison personnel for respective school partners assigned, ensuring the team is up to date on any progress or updates pertaining to the institutions.
• To ensure targets or KPIs set are achieved or exceeded.
• Supporting the internal team in any other ad-hoc activities/tasks as and when required.

Requirements

• Diploma /Degree in Sales/Marketing or related field.
• Minimum 1 year experience in marketing / digital marketing or related fields
• Meticulous with a creative flair
• Strong organisational and time management skills
• Good interpersonal and communication skills
• Responsible, proactive and able to work autonomously in a fast-paced environment
• Able to start work on short notice would be preferred

Job Requirements :

• In charge of petrochemical product sales and marketing, with an emphasis on cultivating and growing important clientele while also pursuing new business prospects.
• Creating market reports and analyses, as well as presenting to suppliers and customers.
• Business justification, financial situation analysis, and firm strategy analysis are all necessary when applying credit lines to risk management.
• To ensure compliance, credit approval requirements and credit lines are monitored. In order to ensure that every business activity is compliant, loan lines and credit approval standards are monitored.

Requirements

• Bachelor's Degree in any field.
• 7 to 10 years of relevant working experience is preferred.
• Driven, self-motivated and positive with good learning mindset.
• Excellent analytical, problem-solving, negotiation and communication skills.
• Excellent interpersonal skills with the ability to establish working relationships with internal and external stakeholders.
• Demonstrate strong ability to work independently as well as in a team.
• Entertainment and traveling required.

Submit your resume in MS Word format to [email protected]

EA Licence No 18C9228 | Registration No. R1108261 (Tan Li Tze)

Please note that only shortlisted candidates will be notified.

Responsibilities:

1. Recruitment and Talent Acquisition

• Lead end-to-end recruitment processes, including sourcing, screening, and hiring for mid to senior-level positions.
• Develop and implement innovative talent acquisition strategies to attract high-quality candidates.
• Oversee onboarding activities, ensuring smooth transitions for new hires through structured programs and documentation.
• Regularly update and maintain detailed job descriptions, organizational charts, and recruitment metrics.

2. Employee Relations and Engagement

• Serve as a trusted advisor for resolving complex employee issues, ensuring fair and timely resolutions.
• Design and execute employee engagement initiatives, such as surveys, recognition programs, and team-building activities.
• Promote a positive work environment by mediating conflicts and fostering open communication across all levels.

3. HR Operations and Administration

• Oversee the accuracy and integrity of employee data in HR systems and ensure compliance with company policies.
• Manage payroll processes and employee benefits administration to ensure accuracy and timeliness.
• Prepare and analyze workforce reports, including attendance, leave management, and HR metrics.
• Safeguard the confidentiality of personnel files and HR-related documentation.

4. Performance Management and Employee Development

• Drive the performance appraisal process, providing guidance to managers and employees on goal setting and feedback.
• Collaborate with department heads to design and implement training and development programs that address skill gaps.
• Monitor probationary periods, manage contract renewals, and support performance improvement initiatives.

5. Compliance and Policy Management

• Ensure adherence to local labor laws, regulatory requirements, and industry best practices.
• Develop, review, and communicate HR policies, employee handbooks, and standard operating procedures.
• Conduct periodic audits of HR documents and systems to ensure compliance and recommend improvements.

6. Strategic HR Partnership

• Collaborate with the HR Director to develop and implement HR strategies aligned with organizational objectives.
• Utilize workforce analytics to provide insights and actionable recommendations to leadership.
• Support organizational change management efforts to ensure smooth transitions during business transformations.

7. Program and Event Management

• Plan and manage HR programs, including wellness initiatives, training sessions, and employee engagement events.
• Coordinate company-wide announcements, onboarding sessions, and other HR-driven activities.

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• A minimum of 5 years of progressive HR experience, including at least 2 years in a supervisory or assistant managerial capacity.
• Proficient in HR software and systems, with strong analytical and problem-solving skills.
• In-depth knowledge of local labor laws, compliance standards, and HR best practices.
• Exceptional organizational and multitasking abilities, with a high level of attention to detail.
• Strong interpersonal and communication skills, with the ability to engage effectively at all organizational levels.
• Proven ability to handle sensitive and confidential information with integrity and discretion.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

Overview

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Regional Datacenter Business Operations Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Operations Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a Regional Business Program Manager your performance objectives include:

• Provide thought leadership and subject matter expertise related to the delivery of datacenter-centric services
• Solving complex challenges between remote and onsite support personnel
• Assist in preparation of quarterly spend management review materials at datacenter site and regional level
• Assist with tracking of datacenter Maintenance and Repair activities.
• Create and manage the end-to-end process for the planning and implementation of continuous improvement initiatives, automation and programs
• Assist in managing organizational supplier contracts end to end (procurement engagement, cost/terms negotiations, contracting, change orders, scorecards, recurring business reviews, etc.)
• Support organizational financial management, budgeting, and forecasting
• Evaluate cost savings opportunities and implement strategic projects to realize savings
• Leverage local subject matter expert's tribal knowledge, spread adoption of best practices, and expose best practices to the onsite datacenter field teams
• Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I
• Coordinate closely between datacenter field operations teams and Global Business Operations to foster alignment and partnerships for business success.
• Ability to work independently in a remote workplace setting

Capabilities important to success include:

• Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity
• Exceptional written and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives
• Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience.
• Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences
• Understand datacenter business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs
• Process and Technology: Demonstrate a solid understanding of IT and CE environments including operational processes and industry best practices
• Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions or priorities to respond to changing situations.
• Team Player: Ability to both contribute strategically to the team and support strategic decisions

Qualifications

Required Qualifications:

• Bachelor’s Degree in Engineering, Business, Finance or Computer Science or 8+ years equivalent experience providing business support in a 24x7x365 production environment.
• OR 5+ years industry experience and college course work with a focus in change management processes

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Bachelor's degree in related field, MBA preferred.
• 6+ years of relevant finance, planning or analysis work experiences with a strong analytical foundation.
• Proven PowerPoint, Excel, PBI and tools skills
• Thorough and detailed oriented, while summarizing results to drive broader business context and insight
• Able to manage multiple work streams and prioritize as needed
• Strong partnering capabilities, including the ability to influence others without direct authority and appropriately push back when required
• Collaborative and inclusive when working with others
• Prior experiences in driver-based cost analysis preferred
• Self-starter driving best-in-class decision support in ambiguous environments
• Comfort working at multiple altitudes, from strategic/high-level projects to detailed analysis and transactions.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Sponsorship Sales Manager

About the company:

I am excited to be partnering with the world's leading global research and advisory organisation. Well known for their century-long history, they provide a perspective on economic trends, management practices and public policy.

The team is seeking for Sponsorship Sales Manager, where you will be playing a crucial role in generating new business opportunities and building strong relationships with key decision-makers.

Responsibilities:

• Drive revenue growth through sponsorship sales, memberships and centre program offerings.
• Identify and pursue new business opportunities, build strong client relationships, and negotiate deals.
• Collaborate with internal teams to develop and execute effective sales and marketing strategies.
• Ensure seamless event execution and manage client relationships.
• Accurately track and report on sales activities and performance metrics.
• Market Analysis - Monitor industry trends and competitive landscape to identify opportunities.

Qualifications:

• Proven track record in sponsorship and partnership sales, with a focus on the APAC market.
• Strong consultative selling skills and the ability to engage with senior-level executives.
• Excellent communication, negotiation, and analytic skills.
• Only Singaporeans / PRs

Sparks an interest? Lets connect!

EA License No.: R22109322

Agency License No.: 11C4388

Application Governance Manager (Contract) Salary: Competitive and based on experience Location: Singapore Keywords: Application Governance, Risk Management, Interpersonal Communication, Team Collaboration

On behalf of our client, we are seeking a knowledgeable Application Governance Manager (Contract) to join their dependable team. This role presents an engaging opportunity to work in a supportive environment, overseeing the governance activities of various applications and ensuring adherence to bank information security standards and Enterprise Governance standards. You will be part of a high-performing team, collaborating closely with different business lines, development teams, information security and infrastructure operations teams. This role necessitates a strong technical background, excellent interpersonal communication skills, and the ability to manage multiple tasks effectively.

• Engaging opportunity in a supportive, growth-oriented environment
• Integral part of a high-performing application governance team
• Requires strong technical knowledge and excellent interpersonal communication skills

What you'll do:

As an Application Governance Manager (Contract), you will play an essential role in overseeing the governance activities of various applications. Your daily responsibilities will include assessing application information security risks, conducting audits, and ensuring compliance with non-permitted technologies. You will collaborate closely with both onshore and offshore regional teams to ensure deliverables are completed in a timely manner. Your role will also involve ensuring first-line risk management and controls are in place to support the applications while promoting risk awareness within your team. Interpersonal communication is key in this role as you will be interacting with users for immediate/short/long term solutions and engaging multiple stakeholders across the organisation.

• Oversee application governance activities involving assessment of application information security risks, audits, non-permitted technologies.
• Collaborate with onshore and offshore regional teams to ensure timely completion of required deliverables.
• Ensure first-line risk management and controls are in place to support the applications.
• Promote risk awareness within the team.
• Communicate with users for immediate/short/long term solutions.
• Engage multiple stakeholders across the organisation to gather and understand functional requirements, security risks for applications.

What you bring:

The ideal candidate for the Application Governance Manager (Contract)position brings a strong technical background with a good understanding of a wide range of technologies including network, security, application architecture, database and operating systems. Familiarity with Software Development Life Cycle (SDLC) is essential. The ability to manage multiple tasks & work independently under tight timelines & challenging environments with minimal supervision is crucial. Excellent interpersonal communication skills are required as you will be liaising with various stakeholders across the organisation. A good understanding of Local Rules and Regulations in Asian markets is beneficial. Above all, we value a team collaboration attitude.

• Strong understanding of a wide range of technologies including network, security, application architecture, database and operating systems.
• Familiarity with Software Development Life Cycle (SDLC).
• Ability to manage multiple tasks & work independently under tight timelines & challenging environment with minimal supervision.
• Excellent interpersonal communication skills.
• Good understanding of Local Rules and Regulations in Asian markets.
• Team collaboration attitude.

What sets this company apart:

Our client is a globally recognised organisation that values diversity and inclusivity. They are committed to providing their employees with a supportive work environment where they can grow and thrive. They offer flexible working opportunities, generous pensions contributions, and numerous training opportunities to help their employees reach their full potential. This is an exciting opportunity to join a company that truly values its employees and provides them with the tools they need to succeed.

What's next:

Ready for an engaging new challenge? Apply now!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

Who You Are

A proactive, take-charge person who wants to make a difference in the world and to use your skills to enable a mission-driven organization function even better.

The Opportunity

You will help a mission-driven organization with top-tier talent achieve operational excellence and enhance a high-functioning team. Work daily with the CEO and Deputy CEO, and get exposure to high-level executive and board decisions in a fast-paced environment while being part of a broader Temasek Trust ecosystem. In addition, gain exposure to a diversity of HR, finance, and Charity activities.

Who We Are

Tri-Sector Associates is a non-profit advisory firm that brings the people, private, and public sectors together to improve the lives of those in need. We do so by structuring collaborations that empower impact organisations, align incentives with outcomes, and crowd-in capacity-building capital. Through our work, each sector of society plays to its strengths to solve the most complex societal problems of our time.

We are supported by Temasek Trust, the Economic Development Board, and leading philanthropists. Our innovative approach includes adapting leading models to Asia such as the Pay For Success (PFS) model, and has been recognized by thought leaders such as Stanford Social Innovation Review, Forbes, and the Oxford Government Outcomes Lab. Our projects span diverse areas including early childhood intervention, youth unemployment, recidivism, healthcare, eldercare and sustainability. Our work is across the Asia region, including Singapore, Southeast Asia, and Greater China.

For more information, please visit https://trisector.org/

What You Will Do

As we grow our team of highly skilled professionals and institutionalize our operations, we are looking for a Corporate Services Manager to join our offices in Singapore. This role is a full-time position based in Singapore, with a target start date of January 2025.

You will work closely with the Executive Team of the organization reporting to the Deputy CEO and will manage operational and administrative matters. Amongst your core responsibilities will be:

Finance and Metrics Administration

• Generate monthly utilisation, project financials, and firm financial report for management review, liasing with external accountant
• Generate quarterly firm performance and impact metrics for management and board review, liasing with external accountant
• Support management in the development or updating of financial and administrative management tools and policies
• Liaise with external accountant and auditor as part of annual audit

HR Operations Support

• Compile and update monthly staffing tracker
• Support recruitment, onboarding, development, and performance review processes
• Serve as liaison for administration of the MOM portal and work pass applications
• Support updating of HR policies from time to time and compliance to such policies (e.g. expenses)

Firm Administration and Board Support

• Support the Executive Team as required, including expense submission, scheduling, and time-tracking
• Provide secretariat support for board meetings, AGM, and other key meetings
• Maintain Tri-Sector’s active memberships in relevant partner ecosystems (e.g. raiSE, NCSS, AVPN, Commissioner of Charities)
• Manage compliance requirements with various Commissioner of Charities and ACRA regulations and support updating of firm policies from time to time, working with the external corporate secretariat

Office Coordination

• Manage the lease, including reviewing the office lease from time to time (we currently use a co-working space)
• Act as point of contact for visitors to the Singapore office
• Be the liaison for matters related to IT, work health and safety
• Manage office equipment and supplies

What We Are Looking For

Successful candidates will have demonstrated:

• At least 5 years of relevant experience, and 2 - 3 years in the human resources space
• Proven work experience as a corporate services manager, office manager or a similar role
• Strong ownership, initiative and problem solving skills to work independently
• Excellent written and verbal communication and organizational skills
• Adaptability in a fast-paced, small-team environment
• Humility and care for a team
• Desire to be part of an inspiring mission and a dynamic team
• Proficiency with Microsoft Word and Excel
• The role of the Corporate Services Manager is typically for individuals with 4 or more years of relevant work experience. It will be advantageous for candidates to have had
• Basic bookkeeping experience
• Knowledge of Charitable regulations

How to Apply

To apply, please submit your resume together with a brief cover letter.

In your resume, please set out your educational background, work experience, skills, and work authorisation / citizenship status.

Please email [email protected], subject line: [Corporate Services Manager – Singapore] [Your name]. Applications will be processed on a rolling basis and accepted until 17 JAN 2025. Only submissions sent via the email address will be considered. Due to the volume of applications, applicants who are not contacted within one month should consider their applications filed for future reference.

• The role of the Private Banking Senior Relationship Manager (SRM) is to understand client requirements across Non Resident Indian (NRI) customer base, ensure superior service and provide regular updates to the client on financial markets developments and on clients’ portfolios
• Acquire High Net-worth Clients & mine existing relationships across NRI customer base
• Facilitate FCNR/ Indian Rupee (INR) deposits as per the applicable product framework as part of overall asset allocation
• Provide appropriate investment advise to the clients based on their needs and risk profile in conjunction with the house views on various products and asset classes
• Conducting financial need mapping of clients to analyze key parameters including risk profile, asset allocation, investment horizon and liquidity needs
• Construction of customized portfolio proposals for clients through allocation of client funds into products across debt, equity and other asset classes
• Active review and re-balancing of client's AUM through timely buy/ sell/ hold calls triggered by clients' preferred or recommended allocation
• Responsible for striving towards the AUM Growth & Revenue generation from the relationships with ICICI Bank Private Banking - Singapore
• Responsible for ensuring regulatory compliance as laid down by relevant teams/ authorities at all times
• To have a keen understanding and full awareness of, and adherence to, in-country regulatory framework, rules of engagement in the sales and marketing of investment
• Manage Relationship Manager(s) and/ or Customer Service Manager(s) and track their productivity
• Prepare data, presentations and MIS as required by the management on a periodic basis
• Any other relevant task as assigned by Reporting Manager

Job Requirements:

1. Candidate should have 5+ years of relevant banking experience
2. Customer Relationship Management skills
3. Knowledge of Financial Markets & Products (eg: Bonds, Equities, FX, etc.)
4. Knowledge and understanding of Indian banking landscape, India market and macroenvironment

Our client is actively searching for a IT Project Manager to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Lead the planning and execution of project
• Manage project plan, schedule, budget and resources
• Manage project team, stakeholders, vendors and outsourcing contracts
• Monitor and report project status to the project steering committee, stakeholders and team
• Deliver project and system documentation according to the Project Development Methodology
• Form good user relations by cultivating trust and building good rapport with users
• Value-add by providing advice on best practices in using appropriate technology
• Review and improving work processes; facilitate and support users' change management process
• Influence alignment of changes with the overall organisation goals
• Conduct post implementation reviews to gather users' feedback
• Assist supervisor to review and QC team members' deliverables

The ideal candidate will need to have the following qualities and experience:

• Degree / Diploma in Computer Science or IT
• At least 8 years of relevant work experience, with a proven track record and minimum 5 years of hands-on experience as a project manager
• Extensive project leadership / management experience and proficient in project management methodology, techniques and tools
• Certification in Project Management (e.g. PMP, CITPM) preferred
• Experience in business process management (preferably in human resources, financial and procurement administration) will be advantageous
• Good knowledge of software development life cycles and structured project development methodology
• Excellent communication (oral and written), interpersonal, conflict management and negotiation skills
• Strong critical thinking and problem solving skills
• Ability to multi-task and take on concurrent projects

The Company

My client is an established leader in its industry, currently hiring a hands-on and collaborative Finance talent to oversee a Regional finance portfolio. The successful candidate should have strong team management experience, and the ability to work with ambiguities & embrace changes.

Requirements

- CPA/ Chartered Accountant and Degree qualified

- Regional experience in the commercial sector, overseeing Accounting, Reporting and FP&A

- Strong with processes, able to be hands-on

- Strong Team management experience required

- Traits: Down to earth, collaborative, mature, able to work in a fast-paced environment and manage ambiguities, embrace changes, and lead by example.

Budget

SGD 11,000 – SGD 13,000 x 12 months (No Bonus)

Job Scope

Reporting to the Director of Finance, you will be responsible for a Regional Finance portfolio including review of accounting operations (AR, AP, GL, Travel & Expense, Payroll approval etc), financial and management reporting, forecasting, budgeting, tax, audit, compliance and statutory filing requirements. You will implement cost control measures to manage CAPEX and OPEX, identify cost reduction opportunities and provide recommendations for improvement actions. You will also oversee cash flow and liquidity management, manage relationships with banks, ensure accuracy of payments and ensures prompt collections from customers. You will prepare financial results presentation, weekly and monthly reports for management and commercial teams to have latest information on sales, cost and profitability performance.

Apply Today

Please send your resume, in WORD format only and quote reference number GH12877858, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

China Life Insurance Singapore (CLIS) aims to foster a strong sense of belongings for all employees with people-oriented corporate culture.

Position Objective:

To be involved in areas such as IFRS17 valuation reporting functions, actuarial modelling (liability model/ALS model), as well as, other ad-hoc actuarial projects.

Job Responsibilities:

• Support IFRS17 valuation reporting for production and ensure the financials are in compliance with current accounting standards
• Identify areas of enhancement in IFRS17 valuation reporting to streamline and value add to current production process
• Maintenance and enhancement of both Prophet liability and ALS model for RBC2, IFRS17 and other internal reporting purposes;
• Support IFRS 17 business planning, including but not limited to development of new capabilities/KPIs, analyzing of the financial results, sensitivity testing and optimizing business strategies with forward looking view;
• Drive and provide support to audit matters, as well as, other ad-hoc projects related to IFRS17
• Support to other business units functions, if needed

Job Requirements:

• Bachelor degree in Actuarial Science or closely related subjects, such as Data Analysis and Mathematics
• Minimum 3 to 5 years of working experience related to IFRS17 valuation in life insurance industry
• Technical, sensitive to details, ability work independently and apply critical thinking
• Job title and rank depend on the number of years of actuarial working experience in Life/GI insurance
• Proficient in MS Excel, Macro and Prophet Model coding
• Good communications skills, meticulous and detail-oriented team player
• Must be a member of an actuary association recognized by the Singapore actuarial society and have a good progress in actuarial exams
• Ability to read and write in Chinese will be an advantage
• Fluent in both spoken and written English and Chinese

Job Description:

Team Management:

Lead the work of the application development and maintenance team to ensure that team members' work aligns with project goals, fostering teamwork and an efficient work environment.

Requirements and Project Management:

1. Communicate with business departments to understand business needs and provide recommendations for system development.

2. Develop project plans, budgets, and resource allocation strategies, monitor project progress, and promptly address issues.

Application Development and Solution Design:

1. Drive the branch's self-developed application projects, including but not limited to: requirements gathering, requirements analysis, system design, functional documentation, full-stack development, testing, and production deployment-related tasks.

2. Lead the planning and construction of application system architecture, ensuring the sustainable development of the application system.

3. Organize second-line production issue troubleshooting and provide technical support for existing application systems.

Job Requirements:

• A Bachelor's degree or higher in Computer Science, Information Technology, Data Science, or a related field.
• Bilingual in English and Chinese so as to commmunicate effectively with our Head Office and Chinese-speaking customers.

Work Experience:

At least 10 years of experience in application development, maintenance, and project management within the information technology field. Prior experience working in a bank or financial institution is preferred.

Technical Skills:

Proficient with application development, system maintenace, with experience in managing the application development lifecycle, including requirements analysis, design, development, testing, and deployment.

Proficient with software developing frameworks and mainstream databases.

Project Management Skills:

Well-versed in project management methodologies (e.g., Agile, Scrum, Waterfall) and capable of effectively managing multiple projects.

Leadership and Communication Skills:

Strong team leadership and personnel management skills. Excellent communication abilities, with the capacity to collaborate effectively with both technical and non-technical stakeholders.

Retail Store Manager

• Location: Jewel Changi
• Working Days: 5 Days (44 Hours)
• Working Hours: Shift
• Salary: $2,500 - $3,000

Job Responsibilities

• Results focused - you must have a strong sales focus and proven results
• Assist in maintaining all company policies and standards in relation to running of the store such as store appearance and merchandising
• Manage retail staff, among which includes people working on the floor.
• Training new staff members and scheduling shifts.
• Maintain health and safety measures and store’s cleanliness
• Help, drive, motivate, and encourage retail sales staff to achieve sales targets
• other duties as assigned.

Job Qualifications

• Minimum of 2-5 years’ experience in a retail environment.
• Ability to organize inventory while working on the selling floor and backend.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Get to Know the Team:

We are looking for a Compliance Officer to join our Grab Direct General Insurer team based in Singapore. Our team focuses on ensuring that we uphold the highest standards of compliance, aligning with regulatory requirements and fostering a culture of integrity within our organization.

Get to Know the Role:

As a Compliance Officer, you will play a central role in maintaining our compliance framework. You'll be responsible for developing and implementing policies that adhere to regulations and industry standards while staying updated on any changes that may affect our business.

You will report to the Associate General Counsel, GrabFin.

This role will be onsite at Grab Office.

The Critical Tasks You will Perform:

• You will develop, implement, and maintain compliance policies and procedures that align with regulatory requirements and best industry practices.
• You will monitor and assess the company's adherence to relevant laws and regulations including the Insurance Act, Anti-Money Laundering (AML) regulations, and data protection laws.
• You will conduct regular compliance audits and risk assessments to identify potential compliance issues and recommend corrective measures.
• You will provide training and guidance to employees on compliance matters to ensure awareness and understanding of responsibilities.
• You will liaise with regulatory authorities and respond promptly to inquiries, ensuring timely submission of reports and required documentation.
• You will investigate compliance breaches and recommend appropriate disciplinary actions or remedial measures.
• You will stay updated on regulatory changes and industry trends, advising management on potential impacts.
• You will collaborate with departments such as risk management and internal audit to maintain a cohesive approach to compliance.
• You will prepare and present compliance reports to senior management and the board of directors.