Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Responsibilities

• Oversee the daily operations which include areas like Loans etc.
• Understand the business life cycle of businesses and provide prudent financial solutions to support the companies’ growth
• Liaise with Korean-speaking clients and stakeholders on a daily basis
• Any work required to be worked out for holding the above position in the department subject to business needs, internal policy and procedures

Requirements

• Minimum of 5 years of experience in financial services industry with background in Loans
• Bachelor’s Degree in Finance, Economics or other related disciplines
• Good in Excel skills and meticulous in their work
• Proficient in Korean language as this role requires you to liaise with Korean-speaking stakeholders on a daily basis
• Passionate individual who is innovative and enjoys a dynamic work environment
• Highly focused, driven and results-oriented individual

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Accounting Manager and invite talented individuals to join us.

Job Description:

• Lead and manage the team in day-to-day operations, including accounts payable & receivable, payroll and financial reporting.
• Develop and monitor annual budgets in alignment with the institution's strategic goals.
• Prepare monthly. quarterly and annual statements, ensuring accuracy and timely reporting to the management.
• Conduct analysis to support the planning of future academic programs and initiatives.
• Implement and monitor department policies, procedures, and internal controls.
• Collaborate with heads of departments to forecast and optimise resources.
• Ensure compliance with statutory regulations and reporting standards.
• Manage cash flow and optimise department operations to support the institution's growth.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor or Master's degree in Accounting or related field.
• Professional certifications such as CPA (Certified Public Accountant) or CA (Chartered Accountant).
• 5 years of progressive accounting management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's financial regulations and accounting standards.
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Strong business acumen, financial analysis, forecasting and budgeting skills.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Job Description

1. Recruitment and Talent Management

• Oversee the end-to-end recruitment process, including job postings, candidate screening, interviewing, and onboarding for new hires.
• Develop strategies for talent acquisition and retention to ensure the organization attracts and retains high-quality talent.
• Implement workforce planning and succession planning initiatives to build a strong internal talent pipeline.

2. Employee Relations

• Act as a trusted advisor to employees and management on HR policies, benefits, and employee relations matters.
• Proactively address and resolve employee issues and workplace conflicts, promoting a positive work environment.
• Lead employee engagement initiatives and foster a supportive workplace culture in alignment with the bank’s values.

3. Performance Management

• Manage the performance management process, facilitating goal-setting, appraisals, and development plans for staff.
• Identify training and development needs through performance assessments and collaborate with managers to implement development plans.

4. HR Administration and Operations

• Maintain accurate HR records, ensuring data privacy and compliance with data protection regulations.
• Oversee the processing of HR documentation, including employment contracts, job changes, and terminations.
• Continuously improve HR processes to enhance efficiency and service delivery to employees.

5. Compliance and Policy Development

• Ensure compliance with labour laws, banking regulations, and company policies, keeping up to date with relevant employment legislation.
• Develop, implement, and regularly review HR policies and procedures, promoting consistency and compliance throughout the organization.

6. Compensation, Benefits, and Payroll Processing

• Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
• Manage employee benefits programs, including health insurance, retirement plans, and other perks.
• Conduct market research and benchmarking to ensure competitive compensation and benefits packages.
• Address employee inquiries regarding benefits and manage the annual benefits enrollment process.

7. Leadership and Team Development

• Provide leadership to the HR team, guiding and mentoring junior HR staff members to build their capabilities.
• Foster a collaborative and high-performing HR team environment, focusing on continuous improvement and professional growth.

Job Requirement

1. Minimum of 10 years of HR experience, with at least 3 years in a managerial role, preferably within banking or financial services.
2. Proven expertise in talent acquisition, employee relations, performance management, and compliance within a highly regulated environment.
3. Strong knowledge of labour laws, HR policies, and best practices within the banking sector.
4. Excellent communication, interpersonal, and leadership skills to build trust with employees and management.
5. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.
6. Demonstrated ability to handle confidential information with discretion and uphold a high standard of professionalism.
7. Proficiency in HR systems and data analytics, with strong Microsoft Office skills

About the Freight Manager, Global Role:

An established commodities company, is seeking a seasoned Senior Freight Manager (Global Role) to be based here in Singapore. Your main responsibility is to manage end to end freight operations focusing on lead time and cost management.

Key Responsibilities:

• Develop and implement a global freight and logistics strategy to keep our manufacturing facilities worldwide running smoothly.
• Manage all transportation costs associated with imported steel bars and other products.
• Build strong relationships with freight carriers, negotiating the best rates and service levels.
• Leverage your expertise in freight classification, routing, ports, and claims to solve logistical challenges.
• Lead the development and implementation of efficient freight management processes, from vendor selection to performance review.
• Analyze supplier costs to identify and implement cost-saving opportunities.
• Oversee shipping documentation and conduct regular pricing reviews.
• Contribute to global and local procurement budgets for raw materials in new markets.
• Drive improvements in our third-party logistics (3PL) operations.
• Ensure accurate freight invoices and resolve any discrepancies.
• Provide weekly reports on market trends, freight rates, and future forecasts.
• Collaborate with internal teams and customers to find solutions to logistical problems.
• Lead and coach your team members within the logistics department.
  Travel internationally to meet with suppliers when necessary.
• Combine your strategic sourcing skills with meticulous attention to detail to ensure on-time, cost-effective deliveries while managing global freight operations. Lead your team and negotiate optimal rates with carriers to become a key player in their thriving Singapore trading hub.

Key Requirements:

• A degree is preferred, but experience is highly valued.
• You have at least 8 years of experience in competitive logistics sourcing, ideally with extensive shipping experience between Asia to Latin America.
• Break bulk experience is essential, with container cargo experience is a plus.
• Strong knowledge in various shipping logistics methods such as container, break bulk & tankers.
• In-depth knowledge of shipping operations, documentation, chartering, and cargo loading.
• A background in ship broking or freight agency is a major advantage.
• Proactive and take initiative to solve problems before they arise.
• Master of detail, ensuring accuracy in all aspects of your work.
• Creative problem solver, able to think outside the box.
• Skilled multi-tasker who thrives in a fast-paced environment.
• A quick and decisive decision-maker.

Apply today or email me at [email protected] to discuss this new opportunity.

Do note that we will only be in touch if your application is shortlisted.

Hannah Ariffin
JAC Recruitment Pte Ltd
EA License Number: 90C3026
EA Personnel: R1984070

#LI-JACSG
#countrysingapore

Key Roles & Responsibilities

Perform bookkeeping, data entry, and reconcile accounts payable/receivable and bank statements.

Ensure timely payment processing and seek necessary approvals in adherence to the Delegation of Authority.

Monitor accounts receivable aging and manage credit control.

Maintain and tag fixed asset schedules.

Prepare monthly, quarterly and annual financial closing and reporting, including managing external audit and preparation of AFS.

Manage monthly and quarterly forecasting, annual budget planning, and performance analysis.

Monitor and control the company’s budget.

Prepare accurate and timely reporting decks for management, senior leaders, and board meetings.

Utilize the Terra reporting system, perform gap analysis, and ensure compliance with Singapore Financial Reporting Standards and other statutory regulations in management reports.

Prepare feasibility reports on investment projects, including financial forecasts and sensitivity analysis.

Partner with department heads to translate analytical needs into data requirements with clear metrics.

Coordinate and lead year-end stock take, including recounting stock variances.

Prepare and ensure timely tax reporting and compliance (direct, indirect, and transfer pricing).

Continuously review work practices for operational efficiency improvement.

Handle various ad-hoc requirements.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Responsible for the profitable growth and development of business through brokers
• Maintain and develop customer relations
• Identify and develop new products, services/new market segments
• Ensure risks are accepted and underwritten in accordance with the Company's Risk Management and Reinsurance guidelines
• Undertake credit control ensuring standard for debtor days are strictly adhered to
• Provide a technical reference point for queries
• Achieve premium growth and profit targets
• Development of balanced portfolio of business from Broker accounts
• Ensure maximum efficient and effectiveness in work processes within the department
• Provide guidance and training for staff
• Provide training for staff & teambuilding
• Undertake any other duties as may be assigned

• Tertiary qualification and /or professional insurance qualifications
• Minimum Certificate in General Insurance

• Operational experience in sales and servicing of business through insurance brokers
• Business development and relationship building
• Ability to guide and lead staff
• Marketing & Presentation Skills
• Portfolio Management
• Knowledge of Underwriting and Singapore General Insurance market

Responsibilities:

• Leading the team members to deliver the highest quality of service to the guests.

• Respond efficiently and accurately to customer complaints

• Appraise staff performance and provide feedback to improve productivity

• Inform the management of any matter concerning the execution of the restaurant operations

• Ensure all internal procedures are set up and execute accordingly

• Ensure the appearance and maintenance of the restaurant is at the highest level

• Make hiring and termination recommendations to Management

• Support and cooperate with other functions to ensure maximum guest satisfaction

• Ensure appropriate staffing levels are maintained to an optimum level for guest satisfaction whilst within budget guidelines.

• Conduct daily and weekly meetings to enforce good communication within the team.

• Ensure disciplinary action is executed responsibly, appropriately and as required in accordance with company standards.

• Address all matters diplomatically and fairly.

• Be fully aware of the licensing regulations and abide by these rules.

• Be fully aware of fire and safety regulations.

• Ensure the restaurant is functioning to maximum capability and organising regular training

• Coordinate all marketing requirements by Company.

Requirements:

• Minimum 6 years of relevant experience with 3 years in a managerial role

• Strong business acumen and leadership skills

• Customer-oriented with a high desire for service quality.

• Strong planning and organizational skills with a keen eye for details.

• Able to motivate employees to work as a team

• Able to multi tasks and work under pressure.

• Must be independent and self-motivated

• Able to work in a fast-paced environment

• Warm and cheerful personality; energetic and highly motivated

• Excellent communication and interpersonal skills

• Strong public relations skills for both internal and external

We are a dynamic, fast-growing tech company headquartered in Singapore, committed to delivering excellence and innovation across all facets of our operations. As we continue to expand, we are seeking a highly skilled and experienced General Manager to join our leadership team. This is a key role in driving the growth and success of the company, overseeing day-to-day operations while also playing a pivotal role in shaping our long-term strategic direction.

Job Overview:

As the General Manager, you will be responsible for leading and managing all aspects of the company’s operations. This includes overseeing business development, operational efficiency, financial performance, and employee engagement. You will work closely with the senior leadership team to formulate and implement strategies that drive business growth, enhance operational excellence, and maximize profitability.

The ideal candidate will be a proven leader with a strong track record of managing and scaling businesses, excellent strategic thinking abilities, and a passion for driving operational excellence. This is an exciting opportunity for a leader who thrives in a fast-paced, entrepreneurial environment and is looking to make a meaningful impact.

Key Responsibilities:

• Strategic Leadership: Develop and execute the company’s business strategy in alignment with organizational goals and market trends. Lead the planning and execution of key business initiatives and growth opportunities.
• Operational Management: Oversee daily operations, ensuring efficiency, productivity, and cost-effectiveness across all departments. Implement process improvements where needed.
• Financial Oversight: Manage the financial performance of the company, including budgeting, forecasting, and resource allocation. Work with the finance team to ensure profitability and financial health.
• Team Management: Lead and mentor a high-performing team, fostering a positive work culture focused on collaboration, innovation, and results. Oversee talent acquisition, employee development, and performance management.
• Business Development & Client Relations: Cultivate relationships with key clients, stakeholders, and partners to enhance business opportunities. Represent the company in negotiations, presentations, and external events.
• Compliance & Risk Management: Ensure the company operates in compliance with all regulatory requirements. Develop and implement risk management strategies to protect the company’s interests.
• Reporting & Performance Metrics: Regularly report to the executive team on business performance, progress on strategic objectives, and any areas for improvement or additional focus.

Key Requirements:

• Proven experience (10+ years) in a senior management role, preferably as a General Manager, Managing Director, or similar position. Experience in similar industry is a plus.
• Strong track record of successfully managing and scaling offshore businesses in a fast-paced environment.
• Excellent leadership, communication, and interpersonal skills with the ability to build relationships at all levels.
• Strategic thinker with strong business acumen and financial literacy.
• Ability to make data-driven decisions and manage complex projects effectively.
• Experience in managing budgets, setting financial goals, and driving profitability.
• Hands-on, results-driven approach with the ability to lead by example.

Why Join Us?

• Impact: Play a key role in shaping the future of a growing business and make a d irect impact on its success.
• Leadership: Lead a talented, motivated team and contribute to the development of the company’s next phase of growth.
• Growth Opportunity: Be part of an innovative, high-energy environment with ample opportunities for professional development and career advancement.
• Competitive Compensation: Attractive salary package and benefits, including performance-based incentives.

Job Title: Facilities Shift Manager – Data Center Operations

Overview:

The Facilities Shift Manager is responsible for overseeing critical data center shift operations, ensuring system integrity, and delivering high-quality service. This hands-on leadership role involves managing maintenance, coordinating with contractors, and leading a team to achieve operational excellence.

Key Responsibilities:

• Manage shift operations, ensuring optimal performance of power, cooling, monitoring, and security systems.
• Lead and motivate the facilities team, collaborating with specialist contractors as needed.
• Schedule and oversee maintenance activities, ensuring timely execution and compliance.
• Maintain accurate maintenance records and reports, adhering to company and regulatory standards.
• Conduct safety audits and ensure compliance with Health and Safety regulations.
• Define project requirements and provide technical guidance throughout project execution.

Requirements:

• Extensive experience in data center or critical environment operations management.

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favourite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. That’s right… Taco Bell has 8,200+ restaurants in over 32 countries around the world, with offices in the U.S., Canada, UK, India, Australia, and Singapore. And we don’t plan to stop there.

We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands.

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

And all of that comes with fun, year-round events like holiday and cultural festivities, development opportunities you can take advantage of from anywhere you are, and random recharge days – just to name a few. We truly believe that where you work matters and taking care of our employees matters as much to us as taking care of our fans.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fuelled fun? Learn more about the career below.

About the Role:

Taco Bell Asia Pacific is looking for a commercial manager to lead strategy, drive special projects and manage aggregator and other commercial relationships to build a solid foundation for expansion within the region. The role will work closely with the regional leadership team and key franchisees to drive growth.

The ideal candidate will have a strong background in strategy, finance or commercial management roles. Experience within F&B is preferred.

The APAC region comprises 14 markets with 400+ stores, with the top 3 markets being Australia, India and China. The role reports to the Chief Growth Officer, APAC.

Areas of Focus:

Regional Strategy

· Analyse market and F&B industry data to identify trends and growth opportunities

· Collaborate with senior leadership to develop and implement strategic initiatives, including the Annual Operating Plan (AOP)

· Provide financial modelling and analysis for growth initiatives (e.g. new market entry, M&A, development agreements)

Franchisee Partnership:

· Collaborate with key franchisee leaders to develop market-specific annual plans, 3-year strategy and long-term vision

· Build strong working relationships with franchisee leaders and team, supported by regular cadenced and documented engagement plans

· Ensure clear agenda, objectives and follow-up for all cross-functional market visits

Project Management:

· Define project plans, timelines and KPIs to drive strategic goals as per AOP

· Track and report progress of key projects, escalate issues and enable cross functional collaboration

· Manage cross-functional workstreams and timeline for onboarding of new franchisees / launch in new markets

· Engage with Taco Bell international and cross-brand business units within Yum to enable best practice sharing between global projects

Aggregator and Commercial Relationships:

· Define regional aggregator strategy (in collaboration with marketing and digital teams)

· Manage regional aggregator relationships and define framework for commercial engagement

· Support franchisees in aggregator negotiations

· Identify other regional commercial relationships to drive growth

Is This You?

· Bachelor’s degree in Business, Finance, Accounting, Economics, or a related field

· 7+ years of experience in strategy, finance or commercial roles, preferably within the QSR or retail industry

· Strong analytical and quantitative skills, with proficiency in financial modeling and data analysis

· Proficiency in Excel and PowerPoint

· Excellent communication and presentation skills, with the ability to convey complex business information to non-financial stakeholders.

· Ability to work in a fast-paced, dynamic environment and manage multiple priorities

· High attention to detail and accuracy

· Proven ability to motivate teams, clarify complex situations into simple direction, build consensus, and mediate compromises when necessary

· We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives with Más!

· We are about more than just building restaurants—we connect with our fans through their passions including sports, gaming, and music

· We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle

· We foster a culture of authenticity and believe all people can make a difference

Job Description:

● Responsible for monthly closing of the management group companies;

● Provide monthly consolidation of accounts, forecast cashflow and variance analysis on a timely basis;

● Prepare intercompany invoicing including counterpart’s subsidiaries and affiliate and reimbursement of fund expenses on a quarterly basis;

● Act as a time controller and coordinator with other departments and vendors to manage the timeline for internal reporting

● Manage cost allocation and revenue recognition for different profit centres;

● Responsible for compliance reporting for management group companies;

● Lead the annual budgeting process;

● In-charge of external audit and statutory reporting;

● Responsible for bank/exchange/custodian account opening for all entities including fund and management group;

● Process all vendor payments as well as maintain invoice tracker;

● Maintain a proper record/database and filing system ;

● Other projects or ad hoc tasks will be assigned

Requirements:

● Qualified Accountant with at least 5 years experience in asset management corporate accounting

● Having exposures in regional accounting is preferred, especially in HK, Singapore and US

● Analytical in problem solving, able to make judgment/ recommendation

● Good interpersonal and business communication skills

● Ability to prioritize and work accurately with close attention to detail

● Self-motivated, independent and fast learner

● Fluent in English and Chinese are essential

● Experience in accounting software (e.g. Quickbook) is preferred

● Familiar with MAS reporting and other regulatory requirements

The Media Manager role will primarily be responsible in ensuring day-to-day accounts’ operations are running smoothly, that includes media planning, set ups/implementations, and reporting & billing/reconciliation. Secondary role is to support team’s director in leading and driving initiatives for accounts on hand. The role will be supported by a Media Planner, and will be the directly report to team’s director.

Expectations of an Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Recommend media solutions that consider all potential appropriate channels, across offline media (TV, Radio, OOH, Print) and digital media (direct IO digital and biddable media)
• Build strategies, media frameworks and makes rationalized media recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

Overview

Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities. Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Success Leadership

• Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, ensure delivery on and continuously refine Customer Success Plans (CSPs), and identify opportunities for consumption optimization. Holds accountability for identified consumption milestones and their completion. Partners with customers to understand their business objectives and priorities, identify cross-selling and add-on opportunities, optimize usage, drive adoption, prioritize Microsoft products and services delivery to meet the most critical agreed-upon customer outcomes and account priorities, and develop and execute CSPs to meet them in order to manage consumption holistically across the entire portfolio. Proactively drives business growth strategies.
• In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages, improves upon, and streamline Microsoft delivery management methodologies, processes, and tools to improve and mitigate risks to customer operational health. Proactively anticipates, identifies, and mitigates customer blockers and risks by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Embraces the organizational and customer success strategy to maximize customer's investments and value. Drives and agrees upon a long-term approach to fuel adoption of Microsoft technology and services in alignment with the customer's goals and objectives. Drives account team planning, promoting business and technical needs for change to challenge customer thinking that drives transformation towards modern digital approaches. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.

Customer Relationship Management

• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and coaches others to communicate effectively in business value conversations.
• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Creates, influences, and evolves healthy, strategic relationships with key customer stakeholders, partners, and technical professionals to lead quality solution delivery and health using partnerships with other account team leaders and lead orchestration across internal/external stakeholders. Expands and holds accountability for executive customer and partner relationships with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Identifies customer priorities with shared accountability for the creation of shared customer account plans to support customer objectives specific to the customer's business transformation programs and common to the industry. Provides leadership to the team to execute support and consumption delivery programs. Uses industry trends and program delivery progress to identify priority area to drive customer environmental health outcomes. Shares industry trends with customers in terms of Microsoft current practices for their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities (e.g., Azure, Modern Work, Dynamics) to expand upon and accelerate customer needs and priorities. Leverages deep foundational industry, technical expertise, and visionary mindset to enable customer success. Articulates cross-cloud technology, solutions, and services in a compelling way to internal and external stakeholders. Evangelizes Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Qualifications

Required/minimum qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience ORBachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
  

Additional or preferred qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience ORBachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
  
• 5+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL)
• Foundation certification or equivalent service management certification. Project Management Institute (PMI) or equivalent Project Management certification. Prosci or equivalent certification.

YOUR IMPACT _________                  

The Regional Assistant Retail Education Manager plays a key role in driving and animating the Makeup category, digital and client experience education strategy in Travel Retail Asia Pacific (TR APAC). As the subject matter expert in Makeup, you will be an integral part of the regional training team to adapt and create content for estimate population of 700 Beauty Consultants across 250 doors in the APAC region. You will lead the Makeup specialist development plan and build a community of passionate Dior Color Stylists and Makeup Artists.

With responsibility to support transversal projects within digital learning, you will manage makeup e-modules and drive BC engagement within this digital learning community. Together with the education and marketing team, you will collaborate to organize events such as BC seminars, Train-the-Trainers (TTT) and other engagement activities.

Reporting to the Regional Senior Retail Education Manager, you will also work closely with the Training Managers to support their training content needs, and with the Regional Marketing team to refine retail tools, services and exciting experiences for our customers.

YOUR MISSION _________

MAKEUP CATEGORY TRAINING

• Be the voice of Travel Retail APAC for Makeup Education
• Adapt and transmit centrally-created Makeup training modules and tools for TR APAC, collaborating with Regional Makeup Marketing and each market’s Training Managers (TM) on needs and strategy. 
• Deliver Train-the-trainer to TMs on key makeup modules including novelties, integration, professionalization, and specialization level.
• Closely follow global and regional Makeup trends, transmitting them to the field team through creation of digital content and videos.
• Work closely with the Digital Training project team to digitalize makeup modules.
• Together with the Regional Training team, produce Generic Staff 3-axis training modules and tools.
• Work with vendors to translate and proof-read Makeup training content developed by Central and/or Regional.
• Collect feedback to continuously improve quality of materials to address the markets’ needs, provide advice for category and trade marketing and business development teams on services. 
• Plan Makeup learning calendar and maintain Makeup modules library, ensuring that all content is available in a timely manner to support launch calendar and Makeup curriculum.

• Adapt Makeup services according to the region’s needs and implement in timely manner (with launches, new openings etc.) 

MAKEUP SPECIALISTS’ DEVELOPMENT AND COMMUNITY ENGAGEMENT

• Plan and rollout yearly Makeup Specialist certifications with every market.
• Build field team’s passion in Makeup, identify and develop Makeup Specialists (Color Stylists & Makeup Artists).
• Build field team’s makeup expertise, makeup demonstration and application, and selling skills through seminars/ webinars, digital and/or physical.
• Maintain frequent communication with Makeup community via the digital training app, share relevant retail information and social media buzz updates. 
• Work closely with markets to consolidate and share key insights on Chinese and Local consumer trends and selling approach.

• Forecasting of grooming products and gifts for Makeup specialists & BCs and ensure timely order for on-counter date.

• Support the Senior Retail Education Manager with budget updates on tools, grooming and gifting expenses.

MAKEUP SERVICES AND TOOLS

• Lead the implementation of Makeup services, adapted to the format of market’s needs, from on-counter to animations/VIP events.
• Ensure a consistent standard of makeup service excellence across key boutiques, with expert consultations, artistry skills and cross-selling capabilities.
• Train-the-trainer on Makeup Retail tools (Lip Tool etc.) and Makeup services (consultation, pampering, masterclasses).
• Responsible for the update of Makeup Retail Tools for the POS
• Collect feedback and provide advice for makeup category marketing and business development teams on retail tools and services. 

PLAN MAKEUP LEARNING CALENDAR AND MAINTAIN MAKEUP MODULES LIBRARY

• Provide a clear roadmap of the learning support provided and required from various stakeholders.
• To download the centrally-created modules into the regional SharePoint folders, releasing the adapted content in a timely manner to ensure ample support for launches, and maintaining an organized library of modules for trainers.

BC SEMINAR / SPECIALIST SEMINAR / GOLDEN STAR NOMINEES

• Be a key member of the organizing committee of regional key events.
• Design, plan and organize the workshops and activities for makeup category.
• Collaborate with forecast team to ensure the supply of gifts and product testers.
• Where needed, to support the project manager of the Seminar/Event.

ADMINISTRATIVE AND OPERATIONAL SUPPORT

• Create, Manage and Monitor all Training Packages on InDior App for all categories (Forecasting Tool)
• Collaborate with Regional and Market Trainers on each FM Run to forecast quantity allocation for training gifts, grooming kit, uniforms and couture gifts.
• Track market consumption as per forecast to ensure minimal wastage.
• Liase with supply team on item availability and cascade info to market to ensure timely delivery.
• Support in uniform & grooming plan.
• Support in the financial processing of quotations, POs, invoices and updating of budget expenses.

• AWS + Variable Bonus (Averagely 2 months)
• Follow Japan's calendar
• Hybrid work From Home arrangement

Customer Account & Credit Specialist (Japanese speaking)

A MNC Logistics company is now looking for Customer Account & Credit Specialist (Japanese speaking) who is in charge of credit assessment and credit collection.

There will be great opportunities for learning and career progression in this role and organization depending on your strengths, performance and passion.

Job Responsibilities:

• Credit Assessment for new and existing customer
• AR follow up with customer on the payment overdue
• Assist in channel customer invoice dispute or payment application to internal team for follow up
• Makes 20 calls per day to customers
• Other AR related query
• To be a team player in operation team to drive process and service improvement with strong and effective communication skill

Job Requirements:

• Diploma or Degree holder preferred
• Preferably with minimum 1-3 years of work experience
• Ability to interact with customers via email / phone to achieve work responsibility
• Ability to use internal systems for transaction and Excel
• Problem solving skills
• Basic English for internal communication
• Proficiency in Japanese language (Spoken and Written) to liaise with Japanese speaking customers in Japan
• Experience of customer service or other admins will be advantage
• Ability to communicate with customer patiently and precisely
• Team player for achieving goal as a team

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for Customer Account & Credit Specialist (Japanese speaking) - TK " .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Meet Our Team:

Join our disruptive evolution of the software industry as an Account Executive for our growth markets. Every business/industry/company is looking to modernize the way they work. As the recognized industry leader in strategic business applications, according to analysts such as Forrester and Gartner, we challenge companies to rethink the way they do business and empower them to become more efficient, smarter, and most importantly customer centric.

Picture Yourself at Pega:

You will be a thought leader, a true partner and a collaborator with clients seeking to reinvent the way they do business. You will work closely with Our Client while you educate and guide them on their Business Process Automation journey. Engage in work that matters and drives true business impact for the this very important client.

What You'll Do at Pega:

• Develop a trusted advisor relationship with multiple stakeholders across the Client Organisation
• Leverage industry and product knowledge to share insights about how a client can maximize license to drive business benefits
• Penetrate new organizations/accounts and radiate new business across verticals
• Provide insight to the customer as the basis of the commercial conversation, teaching customers something new/valuable about how to compete in their market
• Continuously build and maintain a pipeline of sales activity through prospecting and pipelining using a variety of methods
• Work with Pega’s partners to generate Pega value propositions

Who You Are:

A motivated enterprise software sales executive, driven to add value to your clients and their business process automation strategies. You are able to push the customer’s thinking to quickly gain credibility, build a strong relationship and contribute to the success of our clients and Pega.

What You've Accomplished:

• Bachelor’s degree or equivalent business experience
• 10+ years of direct enterprise software sales experience
• Knowledge of assigned industry, with a focus on wealth management
• Stable and progressive history of quota achievement
• Solid foundation in account management, radiation and pipelining
• Experience of BPA, DPA, RPA, CRM and Case Management enterprise software solutions is a must
• Experience working with large partner organizations
• Prior participation in a formal sales training
• Track record of challenging and improving a customer’s way of doing business
• Technically current in business automation
• Outstanding presenter

Pega Offers You:

• Gartner and Forrester Analyst acclaimed technology leadership in a massive emerging market
• The world’s most innovative organizations as reference-able clients
• Fast-paced, exciting, collaborative, and rewarding sales environment within innovative industries
• Competitive salary, uncapped commission targets and Pega equity

About the Role:

FriedRice Entertainment is looking for a visionary Business Development Manager to drive corporate partnerships, exclusive sponsorships, and premier hospitality experiences across Southeast Asia. Together, we can create unforgettable concerts and foster impactful connections, setting a new standard in live experiences. With a team of top talents from the region’s leading entertainment companies, we’re united in our mission to redefine live entertainment.

In this role, you will be essential to building high-impact partnerships, designing immersive experiences, and forging strategic alliances that position FriedRice Entertainment as a premier entertainment brand. Your expertise in sponsorships and corporate partnerships will help expand our reach and build a legacy of world-class events.

We’re seeking a driven, results-oriented professional with a proven track record in high-level sponsorships, corporate alliances, and market development. Join our dream team of industry experts and bring your skills to a company dedicated to inspiring audiences and connecting brands with extraordinary live moments.

If you’re ready to shape the future of entertainment, join us at FriedRice Entertainment and make an unforgettable impact.

Key Responsibilities:

•  Corporate Partnerships (Sponsorship): Identify and secure major corporate sponsors seeking top-level brand visibility and engagement. Create impactful sponsorship packages with integrated brand activations that align with FriedRice Entertainment’s premium positioning.
•  Corporate Sales: Lead strategic corporate ticket sales initiatives targeting corporate clients.
•  Strategic Brand Tie-Ups: Forge high-value brand partnerships across complementary industries such as airlines, luxury hotels, retail, and lifestyle brands. Create cross-promotional packages and unique collaborations that extend both brands’ market reach and enhance audience engagement.
•  Hospitality Package Sales (VIP Experiences): Design and manage high-end hospitality packages. Market these experiences to high-net-worth individuals and corporate clients looking for exceptional, full-service concert experiences.
•  Regional Market Development: Execute and oversee comprehensive business development strategies across Southeast Asia, with a focus on expanding brand presence, increasing market share, and fostering meaningful partnerships. Leverage regional insights and cultural expertise to tailor approaches for maximum impact.

Key Qualifications:

•  Extensive Business Development Experience: Proven success in high-level business development, sponsorship, and brand strategy.
•  Entrepreneurial and Results-Driven: A self-starter with a demonstrated ability to generate and execute revenue-generating initiatives across diverse categories.
•  Expertise in Premium Branding and Engagement: Strong understanding of brand activation, corporate partnerships, and customer engagement, with a talent for creating high-impact, memorable experiences.
•  Exceptional Relationship Management Skills: Skilled in cultivating and maintaining relationships with senior corporate leaders, high-net-worth clients, and strategic brand partners.
•  Regional Market Knowledge: Familiarity with Southeast Asia’s business landscape and cultural insights, with a demonstrated ability to adapt strategies for diverse audiences.
•  Dynamic and Collaborative Leader: A proactive, high-energy professional who thrives in fast-paced, competitive environments and is driven to elevate FriedRice Entertainment to a global standard.

What We Offer:

•  The opportunity to drive corporate partnerships and premium hospitality experiences within a fast-growing, globally-oriented entertainment company.
•  Competitive compensation, performance-based incentives, and career advancement opportunities.
•  A collaborative, innovation-driven environment that values creativity, strategic thinking, and an entrepreneurial mindset.

Why Join FriedRice Entertainment? FriedRice Entertainment is redefining the live entertainment landscape in Asia through strategic partnerships and immersive experiences. Join us to build high-impact corporate alliances, create world-class hospitality packages, and deliver unforgettable events that inspire audiences and elevate brands across the region.

Send your resume to [email protected]

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Job Description:

• Develop and implement marketing and business development strategies to achieve assigned sales targets.
• Identify high growth areas and expand School identity in Indonesia, Thailand and Philippines.
• Recruit, train and establish good working relations with agents for student recruitment.
• Establish partnership with education institution / colleges overseas.
• Participate in local and overseas exhibitions, open houses, road shows for agent and student recruitment.
• Conduct pre-course counselling for prospective students and attend to enquiries through phone, email and walk-in appointments.
• Work closely with other department stakeholders to support, implement and execute the student recruitment plans.
• Provide administrative and operation support to the Vice-President of Student Recruitment & Admissions.

Requirements:

• Diploma or Bachelor degree qualification.
• 3 years of relevant working experience as student recruitment in an international private education industry.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Manager (Brand Operations) 

Fixed term contract

We're looking for a highly motivated and detail-oriented Project Manager to champion brand consistency across our tech client’s APAC go-to-market (GTM) activations. You'll be the guardian of our client’s brand, ensuring that every campaign, event, and piece of content aligns with their brand guidelines and messaging. If you're passionate about AI, possess exceptional project management skills, and thrive in a dynamic environment, this role is for you. 

Role: 

• Champion brand consistency: Ensure all GTM activities across APAC adhere to our brand guidelines and messaging.
• Manage brand review process: Scrutinize brand-related content (e.g., website copy, social media posts, presentations) to ensure alignment with guidelines.
• Collaborate with marketing teams: Work closely with product marketing to maintain a GTM activity calendar for leadership visibility.
• Maintain playbooks: Stay updated on brand changes and ensure regional playbooks reflect the latest, collaborating with agencies on collateral updates.
• Stay informed: Keep abreast of industry trends, competitive landscape, and consumer needs in APAC.
• Foster relationships: Build strong relationships with key partners and agencies across the region.
• Manage projects: Deliver projects on time and within budget, adapting to changing deadlines and priorities.
• Communicate effectively: Provide clear and concise communication to global and local stakeholders.

You:

• BA/BS degree or equivalent experience
• 6+ years of experience in an advertising agency or in-house capacity working in a technology or entertainment company  in project management

• Passionate about AI: possess a strong understanding of industry trends.
• Adaptable: Able to manage ambiguity and thrive in a constantly changing environment.
• Project management expert: Exceptional project management skills with a proven track record of success.
• Excellent communicator: Able to create clarity, provide clear instructions, and communicate effectively with diverse stakeholders.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects spanning across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Responsibilities

• Design and implement a strategic plan to engage donors and raise funds through major gifts, corporate partnerships, and community philanthropy.
• Set and monitor annual fundraising goals, ensuring alignment with organizational priorities and long-term plans.
• Cultivate relationships with existing and prospective major donors, including high-net-worth individuals, corporations, and foundations.
• Develop donor engagement strategies to foster long-term partnerships, ensuring their philanthropic interests
• Lead donor outreach, solicitation, stewardship, and recognition activities.
• Identify, research, and engage potential major donors to support research initiatives, patient care services, and educational programs.
• Prepare compelling proposals, presentations, and reports to demonstrate the impact of donations.
• Lead the planning and execution of key fundraising events, such as charity galas, donor appreciation events, and special campaigns.
• Collaborate with internal teams to ensure successful event logistics and donor engagement
• Write and submit high-quality grant applications for foundation and corporate funding opportunities.
• Partner with the Communications and Marketing teams to create materials that effectively communicate mission and funding needs.
• Ensure all fundraising activities are in compliance with relevant legal and ethical standards.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• At least 10 years of experience in fundraising, major gifts, or corporate partnerships, preferably within the healthcare or nonprofit sectors.
• Proven track record of successfully building and managing large-scale partnerships and securing major philanthropic gifts.
• Strong understanding of brand development and market expansion strategies.
• Excellent communication and leadership skills, with the ability to influence and engage a diverse range of stakeholders
• Strong verbal and written communication skills

To apply, please visit www.gmprecruit.com and search for Job Reference: 24948.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

The Assistant Manager will be responsible for overseeing the day-to-day operation and management of the claims team. This role requires a meticulous attention to detail, excellent organizational skills, and the ability to lead a team.

Key Roles and Responsibilities:

• Ensuring claims are assessed according to Policy Contract and guidelines
• Oversee and ensure claim settlements are concluded within the agreed turnaround time
• Oversee and ensure emails and telephone call enquiries are responded in a timely manner
• Investigate complex cases or complaints submitted by clients and provide solutions to the cases/complaints
• Communicate effectively with clients and intermediaries to ensure a satisfactory resolution of the cases/complaints within a reasonable timeline
• Oversee and ensure that regular reports on case resolutions are provided to internal stakeholders and external clients
• Review and enhance work processes with internal and external stakeholders to improve customer experience
• Work with stakeholders to implement the enhanced work processes
• Mentor and guide junior staff to build claims assessment competency, medical knowledge and communication skills through coaching and training
• Review claims processes and participate in process improvement projects, initiatives and system enhancement for the department, including establish claims best practices
• Oversee and ensure the team comply with regulatory and risk management controls, corporate policies, procedure and claims guideline. To highlight any potential concerns or risks and takes appropriate steps to mitigate the risks
• Any other ad-hoc projects assigned by the management
• Required to travel to PH on a frequent basis

Qualifications:

• Diploma or higher educational qualification
• Completion of Health Insurance Certificate is preferred
• Claims Experience of at least 3 years in Health Claims
• Proficient in Microsoft Office applications such as Excel, Word and Powerpoint
• Good command of both written and spoken English.
• Team Player and self-motivated
• Ability to work with tight timelines and under pressure
• Keen eye for details
• Highly organised around multiple priorities and timelines
• Good communication and people skills

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.
• Immediate availability or short notice is highly preferred.

The Job

• Work with various teams and Project managers (for applications) to plan, update and review infra setup and delivery plans.
• Review and advise in technical resource planning, risk management of infra technical delivery plans and activities to meet regulatory requirements and IT standards/guidelines.
• Manage and coordinate with Vendor to complete the required setup/projects.
• Identify and coordinate other team's resources (eg. e2P) for project execution and/or infra setup activities.
• Proactively plan and track the delivery schedule.
• Promote teamwork and skills transfer between staffs.
• Prioritise delivery of assigned tasks.
• Meet agreed timelines.
• Delegate and distribute work effectively.
• Manage the deployment of hardware/software and support activities on new and existing infrastructure systems.
• Supervise vendor technical RE/SE in the system support and maintenance activities for DR related activities.
• Promote teamwork and motivate project team members.
• Distribution works and monitor progress.
• Identify manpower requirements, and recommend recruitment on relevant team members.
• Project activities deployment to support smooth technical operations.

Requirements

• Diploma/Degree in computer science or related field with working experience of at least 5 – 8 years or more depending on standard of qualification.
• Relevant experience and knowledge in IT Infra Project Implementation and Operations.
• 6 - 10 years’ relevant working experience in Financial Institutions.
• 1 - 2 years’ experience or exposure to a Dev Ops project implementation.
• Technical skills in IT infrastructure (network, servers, database, application servers).
• Technical skills in Cloud Architecture/Service, DevOps platform.
• Strong technical and analytical skills.
• Good analytical and trouble shooting skills.
• Good communication skills – written and verbal.
• ITIL, IT Operations, Project Methodology & Tools (e.g. PMP/PRINCE2).
• Knowledge in Agile Methodology in Project Management.
• Knowledge in Internet technology and web/mobile based applications..