HubSpot, the world’s leading customer platform for scaling businesses, is on a mission to help millions of organizations grow better. The success and growth of our customer community in Asia is a key part of achieving this mission. The APAC Marketing team is seeking an ambitious and dynamic Marketing Manager to own our customer community in Asia.

The Customer Marketer will be responsible for planning and executing marketing programs to drive customer engagement in our core markets, Singapore, Hong Kong, and the Philippines. This role will work closely with the customer success team and both the local and central marketing teams to support retention and revenue growth goals. Core to this role will be establishing a local advocacy program, activating product launches, and introducing new and innovative ideas on how we engage our customers. In addition to defining your own scope of work, you’ll be working within a highly collaborative team on joint initiatives including customer and prospect events.

You are the right person for this role if you are excited to challenge the way we market today and represent our local customer community.

In this role you’ll get to:

• Establish and grow a local advocacy program for power users and top-tier brands, developing deep relationships with key customers
• Drive customer engagement and retention by helping customers connect with their account managers
• Support revenue goals by educating customers on new product launches, ensuring they are equipped to leverage the latest features, and developing programs that drive upsell and cross-sell opportunities
• Create and maintain regional case studies to showcase customer success stories
• Collaborate with the central customer marketing team to identify global programs that could be leveraged in-region
• Maintain relationships with central customer marketing team to identify
• Champion and advocate for customers in central programs including social campaigns and beta programs
• Support and have input on regional events where customers are one of the target audiences

We are looking for people who:

• Passionate about helping customers grow and excited to own this segment in region
• Approximately 4 years of marketing experience, preferably in a customer marketing role or within the technology industry
• Has experience planning and executing marketing plays including webinars and events, email marketing, advocacy plays, setting clear goals, driving the initiative to success and measuring the results
• A team player. The APAC team is highly collaborative - you contribute with your ideas and collaborate on regional projects, but are equally comfortable working autonomously on your own scope of work
• Exceptional written communication skills, with the ability to craft compelling stories that resonate with customers and prospects
• A critical thinker. You make decisions based on potential business impact and are able to make reasoned judgments that are logical and well-thought-out
• Familiarity with HubSpot or other CRM platforms is a plus

Essential Functions

• Responsible for supervising a team of lab staff and ensuring effective operational delivery.
• Responsible for setting day to day operational activities for the team with a focus on daily delivery.
• Under the mentorship of management, responsible for hiring, training, and performance management of staff.
• Supervises the daily activities of assigned laboratory work group(s) through appropriate delegation, technical skills training, and work supervision. Meets regularly with staff and senior management to discuss and resolve workload and technical issues.
• Screens and assigns workload. Plans, prioritizes and assigns tasks and projects.
• Responsible for monitoring of inventory of reagents and supplies to ensure adequate levels for deliverables. Ensures spend is within approved budgetary amount.
• Responsible for ensuring activity in the team meets safety guidelines. Drives individual accountability for safety across the team. Identifies opportunities for improvements in safety.
• Responsible for the review of laboratory metrics to identify initiatives as well as establish additional metrics such as cost savings that are associated with process improvement initiatives.
• Partners with stakeholders on process improvement initiatives to present projects and ensure that goals are met.
• Independently identifies and evaluates vendor platforms to that may help meet goals of the initiatives.
• Determines resourcing needs to ensure effective delivery.
• May act as a back up in any area of daily laboratory operations.
• Responsible for ensuring operations meet quality guidelines.
• Ensures timely and appropriate resolution of CAPA and quality incidents, quality and compliance metrics, root cause analysis and improvement.
• Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
• Assists in establishment and revision of laboratory policies and procedures. Maintains appropriate control and quality assurance procedures. Ensures compliance with safety requirements.
• Keeps abreast of new technical developments. Assist with implementation of new tests, equipment, programs and/or procedures in the assigned area(s) as needed. Contribute to continuous improvement initiatives to increase quality of services and operational efficiency.
• Fosters a unified culture and facilitates collaboration, cooperation, sharing of information and teamwork. Participates in initiatives to improve employee engagement to positively impact operational results, customer satisfaction and employee retention.
• Manages staff in accordance with organization’s policies and applicable regulations.
• Supports safety, quality, and 6S requirements and initiatives.
• Complies with company's procedures and applicable regulatory requirements.

Qualifications

• Bachelor's Degree on healthcare-related field.
• At least 4 years of experience in a regulated laboratory environment.
• Demonstrated ability to train and mentor others, as well as navigating challenges in operational and people matters.
• Ability to assess and prioritize multiple tasks, projects and demands.
• Strong understanding of specific area of responsibility. Understanding of operations and methods. Knowledge of study set up and cross functional/system dependencies.
• In depth knowledge of testing procedures and applicable laboratory testing regulations.
• Working knowledge of quality assurance and quality control principles and in depth knowledge of company-specific program requirements.
• Knowledge of occupational safety and health rules and regulations.
• In depth knowledge of clinical testing procedures and applicable laboratory testing regulations.
• Good written and oral communication skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.
• Applicable certifications and licenses as required by local regulations.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

Job Responsibilities:

• Conduct both planned and spontaneous reviews to ensure business compliance with requirements, offering risk-based oversight and assurance.
• Collaborate with business control owners and IT to create and implement built-in/in-line system controls in SAP ERP and associated processes.
• Apply data analytics and technology tools to facilitate continuous monitoring, anomaly detection, risk identification, and process improvement.
• Work with business control owners and IT to craft dashboards and exception reports using tools like SAP Analytics Cloud Tableau, and others for reporting on risks and compliance outcomes.
• Administer Control Self Assessment for the business and validate the results.

Job Requirements:

• Hold a diploma/degree in Engineering, Business, Finance, or Accounting.
• Possess a minimum of 3 years of experience in a role involving organizational risk and control management.
• Familiarity with dashboards, data analytics, and technology tools for continuous monitoring and reporting of risks and control weaknesses.

R22104464

EA: 19C9859

What we’re all about.  

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. Over 40% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all.  
We're heading in one direction, the future. We’d love you to join us.  

The Opportunity 

Quantexa is an exciting and fast growing big data analytics tech company headquartered out of the UK, but with a rising presence in Asia Pacific. Our big expansion plans for the APAC region require the addition of an outstanding Marketing Manager, South Asia Field and Pipeline to help us deliver our commercial goals in Asia. You’ll join an outstanding team of field marketers across the globe charged executing localized marketing campaigns, generating qualified leads, facilitating regional events, and ensuring alignment with sales teams to optimize strategies and achieve business objectives. 

Quantexa is on an impressive scale-up journey following its Series E Funding Round led by GIC Singapore, valuing the company north of $1.8 billion. The right candidate will have the opportunity to make pivotal contributions to Quantexa’s advancement in Asia by executing marketing programmes that have a real impact on the company’s success in the region.  

What you will be doing? 

• Work with the Director of Marketing, APAC Field and Pipeline to help deliver multi-channel marketing programs which are in line with global and APAC strategies and priorities 
• Collaborate with the sales team execute marketing programmes that support regional pipeline and revenue goals 
• Execute targeted marketing programs in the Asia region, with activities that include but are not limited to nurture email campaigns, hosted events, industry events/tradeshows, webinars and digital tactics 
• Be responsible for the end-to-end event management of in-person and virtual events  
• Work with regional Alliances team to execute meaningful local partner marketing activity  
• Localize centralized demand/corporate campaigns to execute tactics like custom landing pages, webinars, digital marketing, and in-person events 
• Collaborate closely with the BDR team to maximize ROI from all campaigns 
• Work closely with sales teams to understand strategic accounts and build ABM campaigns where required 
• Manage the Asia event budget, accurately estimating costs, and ensuring programs are deliverd on time and recording outcomes post event 
• Stay up to date with regional and industry trends that can be utilised to deliver more relevant marketing campaigns in Asia 
• The role is based in Singapore with an expectation to be in the office 2 days a week. There will also be occasional travel. 

What you will bring 

• Strong academic qualifications, BA/BSc degree or equivalent 
• 5+ years field marketing/demand experience in a B2B tech company 
• Experience in executing B2B field marketing programmes in the Asia region 
• Excellent written communications and presentation skills  
• An understanding of Account Based Marketing concepts a plus 
• Working knowledge of Martech platforms, Salesforce.com and Hubspot 
• Ability to manage multiple projects, events and stakeholders at the same time 
• Willingness to learn, resilience and a positive attitude 

We’re looking for high performing individuals who love marketing and technology! In return we offer a competitive base salary commensurate with experience, plus bonus and generous benefits.  

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

• Competitive salary

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Manager (Campaigns)

12 months Fixed-term contract

As a Project Manager (Campaigns) supporting our client - one of the largest technology brands, this role will be great for you if - you are an exceptional Project Manager with digital media experience. You will be responsible for supporting campaigns that promote our client's products in APAC. You will also project manage campaigns, represent APAC in meetings, support marketers in launching their campaigns, and train and share best practices with APAC marketers. You will also be able to support strategic initiatives, such as user sentiment measurement. 

Role: 

• Help define the APAC Marketing campaign plan and targets for the cross-functional teams and their objectives.
• Define the strategy for APAC: set yearly and quarterly targets based on the action plan and assess the performance while also providing training to the wider team.
• Support campaign communication such as launch updates, post-launch performance reports and campaign learnings between internal (cross-functional client departments) and external stakeholders (agency partners)
• For select complex campaigns run both on Owned Media and Paid Media, monitor progress across teams and track action items.

You:

• 5+ years of experience in advertising, digital, marketing agencies or technology companies as a project manager, digital project manager or marketing manager
• A good understanding of owned and operated marketing channels and paid media marketing channels
• Able to manipulate data and work with pivot tables in Excel/Google Sheets
• Creative problem-solving and analytical skills, excellent at developing presentations
• Experience working with media agencies and partners to set up and manage campaigns
• Attention to detail, proactive, independent thinker and good team player
• Enthusiastic, flexible, highly motivated, and energetic self-starter.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects spanning across APAC and EMEA when needed.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

• Perm, North
• At least 5 years of experience in managing HRIS on ECC or S/4 HANA and integration between SuccessFactors and S/4 HANA or ECC.
• Must be involved in full implementation and have hands-on experience with trouble shooting data replication issues

Job Description

• Ability to analyze and propose solutions to business requirements & issues
• Drive discussions with users to align on requirements and suggest design improvements
• Conduct end user training and support
• Documentation and development of user guide
• Prepare project plans including migration risk, milestones, quality and business sign-off details.
• Ensuring data harmonization and synchronization between systems.

• At least 5 years of experience in managing HRIS on ECC or S/4 HANA and integration between SuccessFactors and S/4 HANA or ECC.
• Hands-on experience with trouble shooting data replication issues between SuccessFactors to S/4 HANA or ECC.
• Familiar with S/4 HANA LSMW, ABAP, PFCG and SuccessFactors Role Base Permission
• Have at least administrative know-how on managing SuccessFactors modules in at least 3 of the following modules - Employee Central, Recruiting, Onboarding, Learning and talent management modules (Performance & Goals, Succession Planning, Career Development Planning, etc.)
• Hands-on design and configuration with at least 3 S4 HANA/ECC HCM implementation experience cycles.
• Strong understanding of implementation strategy and integration approaches
• Good project management and delivery skills
• Good communication and stakeholder management skills
• Experience in data analytics and/or visualization (e.g. using SAP Analytics Cloud, Stories, Tableau, Microsoft Power BI etc.) will be added advantages.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Medical & Insurance Coverage
• Bonus