Responsibilities:

• Address customer inquiries and requests, ensuring their needs are met promptly and effectively.
• Build and maintain trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Deliver exceptional day-to-day customer service to maintain high levels of customer satisfaction.
• Collaborate regularly with internal teams to discuss progress, identify business improvement opportunities, and fulfill customer needs.
• Generate and present progress reports for clients and internal management.
• Clearly communicate the progress of monthly and quarterly initiatives to stakeholders.
• Forecast and track key account metrics to ensure alignment with business goals.
• Identify opportunities for upselling, cross-selling, and renewals, and communicate these to management.
• Work with the Sales team and management to onboard new customers and develop relationships with existing customers.

Requirements:

• Hold a diploma or degree in a relevant field.
• Possess a minimum of 2 years of experience specifically in IT (SI) sales functions.
• Have extensive experience in IT cybersecurity, network, or infrastructure sales and marketing.
• Strong knowledge of network and cybersecurity in the enterprise and government sectors, as well as familiarity with the local IT market.
• Demonstrate exceptional networking and interpersonal skills.
• Self-motivated and able to thrive in a results-driven environment.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Location : East

Industry : Aerospace / Aviation

Reporting to the Customer Service Director, this position requires the key account manager to develop long-term relationships with the assigned customers as well as connecting with key business executives and stakeholders. The position will also liaise with customers, internal cross-functional teams and business units to fulfil customer requirements by providing excellent technical, logistic support and product quality.

Job Responsibilities

• Develop and maintain close customer relationships through frequent contacts, face-to-face meetings and on-site visits.
• Understand customer requirements through frequent interface and communicate them internally within our organisation.
• Manage contractual programmes:
• Liaise with customers on scheduling for landing gear removal/change, shipment, shop processing, and on collection of back-to-birth documentations.
• Work closely with Commercial Customer Service Executives (CCSE) and Value Stream Managers (VSM) to ensure strict adherence to contractual terms and conditions.
• Update the Contract Summary Database to capture customer requirements.
• Liaise with customers if deviations are required to meet critical deliveries.
• Advocate as the Voice of the Customer (VOC) and work closely with Operations to meet customer requirements.
• Monitor customer satisfaction through several mechanisms, such as Net Promoter System (NPS), Customer Dashboards and Rolling Action Item Lists (RAIL).
• Manage the RAIL process for accurate recording of issues and customers complaints, and work diligently with relevant stakeholders to ensure timely response, action completion and issue resolution/closure to improve customer satisfaction.
• Liaise with customers on rotable support – planning, quotes, payments, core gear returns, and help to resolve potential obstacles downstream.
• Leadership skills to work with the Value Stream teams, especially in collaborating with the CCSE on customer communications.
• Support the Customer Service Director with rotable planning and asset management.
• Participate in Continuous Improvement programmes and initiatives.
• Participate actively in contributing to Health, Safety and Environment (HSE) development and improvement.
• Any other duties as assigned.

Job Requirements

• A comprehensive understanding of the MRO business environment and its commercial drivers & customer needs.
• Demonstrate adaptability and savviness in customer interaction and in resolving unexpected issues on short notice.
• Ability to inculcate a strong customer-centric mind-set within cross-functional teams to meet and exceed customer expectations.

Assistant Account Manager (Sales-Focused) is responsible to support the Account Manager in managing client relationships and ensuring account satisfaction. This involves assisting with client enquiries, preparing sales presentations, and processing orders. The role includes administrative duties like scheduling meetings and maintaining accurate records. Additionally, the Assistant Account Manager will help to analyse client data, prepare performance reports, and identify opportunities for growth while building and maintaining strong client connections.

RESPONSIBILITIES

• Provide direct support to the Account Manager in all aspects of client management.
• Handling Enquiries, Pre-Qualifications, making Offers and concluding Sales contracts
• Set up order confirmations and purchasing contracts.
• Establishes and maintains relations with new and existing clients, markets.
• Conduct sales and BD activities to meet objectives
• Thinks up and proposes innovative and client-oriented solutions.
• Gather and analyse data related to client accounts and prepare performance reports.
• Identify areas for growth or improvement in account strategies and collaborate with the Account Manager on implementation.
• Build and maintain strong relationships with clients to ensure high levels of satisfaction and account growth

Qualification

Diploma in Sales/Marketing and/or Mechanical Engineering

Experience

• Commercial experience and understanding of B2B processes.
• Good command of English language
• Knowledge and understanding of our markets and products
• Knowledge of MS Office

General Skills & Attributes

• Strong verbal and written communication to effectively interact with clients and team members.
• Ability to manage multiple tasks and deadlines efficiently, prioritizing workload appropriately.
• Ensuring accuracy in order processing, data analysis, and record-keeping.
• Being proactive and capable of finding effective solutions to client or project challenges.
• Proficient in analysing data, interpreting client needs, and identifying opportunities for growth.
• Being flexible and able to adjust to changing client demands or project requirements.
• A focus on understanding and fulfilling client needs to ensure satisfaction and build long-term relationships.

About Us

M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.

Headquartered in Singapore with an expanding presence across 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions, as well as value-added services such as AI-driven KYB onboarding and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.

For more information, please visit: www.m-daq.com.

About the Role

As a Corporate Account Manager, you will be responsible for headhunt for customers to meet the sales targets and build strong relationship with the customers. Your main objective will be to drive a sales pipeline and find new business opportunities to grow the customers pool.

You will be reporting to Head of Sales, Wallex and working under our entity M-DAQ Payment Solutions. To learn more about the Payments business, visit https://www.linkedin.com/company/wallex/

Key Responsibilities

• Making outbound calls and follow up to potential clients and researching potential leads from SME businesses, web searches, or digital resources which drives pipeline that supports assigned new business goals of the region.
• Converting new business opportunities within assigned leads generated using a consultative sales approach
• Serving as a brand enthusiast for M-DAQ Payment Solutions (MPS) suite of products and solutions
• Build strong relationships with current, future prospects and internal stake holders to grow new business
• Developing and managing a portfolio of Key Accounts and manage the sales process to identify new business opportunities.
• Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
• Coordinating pre-sales and post-sales follow up and identify opportunities for new business development through following up on leads and conducting research on target clients.
• Achieving and exceeding weekly and monthly KPIs of the activity and revenue targets.
• Monitoring market trends and providing regular competitor feedback.

Job Requirements

• You have at least 2 years experience within a B2B Sales / Account Executive or Sales / Relationship Manager role, ideally within the Corporate Banking, FinTech and Private Banking industry.
• You are a strong networker & relationship builder
• You are highly goal driven and work well in fast paced environments
• You are a self-starter and demonstrate a high level of resilience
• Experience within Area Sales, National Sales, Sales Training and Startup
• You are a strong team player who can manage multiple stakeholders
• You are highly goal driven and work well in fast paced environments

Why Us?

• Make a positive impact to the world’s economy by creating a World without Currency Borders™
• Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace
• We offer competitive remuneration, including employee stock options and employee benefits

Job Objective:

• Achieve sales performance targets and maintain good client relations

Core Responsibilities:

• B2B sales
• Lead the Sales team to achieve sales target & manage customer experience
• Serving and increasing sales from existing key accounts
• Generate and develop new key accounts
• Work closely with renowned partners like Samsung, Crestron, Bose, Martin Audio, QSC, Poly, Logitech, Microsoft, and in-house AV Designer Team to propose solutions to meet customer’s needs.
• Negotiate pricing with partners to ensure bids are competitive.
• Manage partners (Manufacturers)
• Source and secure partnerships for related solutions to increase the breadth of solutions to the same customer
• Present and submit weekly sales report
• Solution to focus: All types of Audio, Visual and video conferencing solutions
• Primary market to focus: Enterprise: FSI, Technology, Manufacturer, Oil & Gas, etc

Job Specifications:

Education Qualification:

• ITE/A Level/Diploma in IT/Engineering/Audio Visual is preferred OR
• Diploma in any discipline

Experience:

• Must have minimum 2 years of sales experience in a B2B environment with good sales track record.
• Must have experience in a project-based, development of customised solutions sales environment.
• Design & Built for any solution that required hardware / equipment in AV, IT, communication, M&E and other industrial
• Must have relevant contact in vertical market in charge.
• Must have the keen interest in sales management and have the leadership trait.
• Experience in managing key accounts in Enterprise market, especially in Technology, Manufacturing & FSI
• Experience in Audio & Visual, videoconferencing, telephony solutions is a plus

We are looking for an motivated candidate for account management who will contribute to a high-growth team in a rapidly growing business.

What You'll Do

• Account management of existing and new accounts (100%)
• Initiate or upsell AnyMind’s tech solution to the client by introducing the Company’s product based on client needs; including digital marketing and influencer marketing solutions
• Consistently deliver individual sales targets every month
• Develop a strong understanding of the client’s business and make a digital marketing plan by liaising with internal teams such as strategic planning & creative
• Work with the prospect in a consultative fashion to develop a digital marketing strategy
• Prepare reports by collecting, analyzing, and summarising information
• Responsible to collect payment and liaise closely with the respective department to provide after-sales service.
• Up-to-date with the latest digital marketing trends, algorithm changes, and industry developments.

Who You Are

• Bachelor degree in any discipline
• Good command of English
• Experience in account management at Influencer Marketing Agencies, media agencies, digital marketing agencies or AdTech companies for a minimum 1-2 years
• Experience with performance marketing
• Up-to-date with the latest digital marketing trends, algorithm changes, and industry developments.
• Teamwork and collaboration: Enthusiastic team player, collaborating with colleagues across different functions and markets
• An exceptional eye for detail: you will be able to manage multiple workflows with excellent attention to detail
• Possess problem solving skill and independent learning

Why You'll Love It

• Competitive salary
• Performance review
• Performance bonus
• Annual Paid Leaves
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms

Finance & Account Executive

• Mon-Fri 8.30AM to 5.30PM
• Tuas
• $3000 - $5000

Requirements:

• Degree in finance, accounting, or a related field.
• Minimum of 4 years in a finance or accounting role and be well versed in handling multiple accounts including construction work in progress accounts.

Job Description and Responsibilities

• Financial Reporting and Analysis: Prepare monthly, quarterly, and annual financial reports. Analyze financial data to identify trends and provide insights for decision-making. Ensure compliance with financial regulations and standards.
• Budgeting and Forecasting: Assist in the preparation and planning of budgets. Monitor and report on budget variances. Develop financial forecasts to support strategic planning.
• Accounting Operations: Oversee daily financial transactions, including accounts payable and receivable. Reconcile bank statements and manage cash flow. Maintain accurate financial records and ensure they are up-to-date.
• Audit and Compliance: Participate in internal and external financial audits. Ensure adherence to financial policies and procedures. Implement and review financial controls to mitigate risks.
• Financial Strategy and Planning: Provide financial insights and recommendations to senior management. Develop and implement financial policies to improve operational efficiency. Supports the GM in strategic financial planning and decision-making
• Team Management: Supervise and train finance assistants. Coordinate with other departments to ensure smooth financial operations, costing and tracking efficiency. Conduct performance evaluations and provide feedback to team members.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

The Key Account Executive, Retail – FMCG, is part of our Sales team. He/she is expected to work closely with the other KA Executives and Managers, as well as with Marketing, Sales Operations, Import & Export, and Finance & Accounts departments. We also expect to have strong Sales or Business Development experience in the Grocery segment with the major retail chains in Singapore that are not limited to NTUC, and Sheng Siong.

Qualifications & experience

Min 1 year in Management Field (e.g. CMM, FP NTUC & DFI)
Experience in Modern Trade is a MUST
Experience in Key Accounts is an advantage
Work in an FMCG environment (i.e. Supermarket industry)
Great communication skills (for external customer facing & internal sales rep/merchandisers facing)
Good Excel & PowerPoint skills (for internal reporting, and external document filling)
Able to handle pressure on deadlines & attention to details

Tasks & responsibilitiesKey Account Responsibilities:Meet monthly sales targets for designated accounts. Collaborate with Operations to optimize sales, distribution, and merchandising.
Monitor the service level of assigned accounts and minimize loss of sales opportunities.

Promotion Strategy and Product Launch:Enhance promotion strategies for increased sales
Establish objectives and marketing plans with retailers.
Conduct market research on industry trends and intelligence for business expansion

Product Launch:To do new product listing with each supermarket chain and responsible for the planning and implementing new product launch activities.
Responsible for product promotion proposal submission, negotiation, and execution.
To liaise and negotiate with supermarket personnel for product display space and rental during promotion periods, and to improve visual merchandising of our products.
Propose and execute ways to expand product display for brand awareness in outlets.

Relationship Building:Build and strengthen relationships with buyers, outlet personnel, and relevant parties to ensure smooth operations e.g. stock ordering, replenishment
Understand the customer’s business universe, identify and capture opportunities to increase market share in the outlet, and identify the opportunities/threats in the market to increase the outlet’s potential for maximizing profits to the company.
Provide excellent customer service and enhance customer relationships. Build effective business relationships with customers to meet their needs while protecting the company’s interests.

Sales Development:Assist in developing and implementing sales activities (NCP, promotion, thematic campaign).
Monitor and track marketing expenses to ensure that trade spend is within budget
Analyze category, brand sales, and promotions of assigned accounts for business opportunities to grow sales, volume, and distribution Provide feedback on the trade and competitors’ market developments to maintain relevance and competitiveness
Conduct quarterly and/or bi-yearly business reviews with assigned accounts to improve sales performance and to develop the business further.

Account cum Admin Assistant / Executive

Working Hours: Monday-Friday (9.00 am - 6.00 pm)

Working Location: Bartley

Salary: $2000-$2800

Requirements

• Preferably with 2 years of Administrative/ Accounting experience

Responsibilities

• Assist the company's management team with administrative and accounting tasks.
• Perform general office duties and upkeep of office to ensure that it is always neat and tidy.
• Assist to prepare sale quotation and invoices
• Keep good records of the company documentation.
• Assist in coordination with vendors
• Printing, scanning and filing documents (e.g. tax invoices, invoices issued etc.)
• Keeping good records of supplier invoices and payment
• Other admin/accounts duties as assigned by superior.
• Assist team on project coordination if required
• Assist team on submitting permit to work application to landlord before projects commence

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Well Established Company
• Basic $3000 - $3500 + Commission + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tai Seng
• Working days: Monday to Friday
• Working hours: 9am to 6pm

Job Responsibilities:

• Build and maintain long-term relationships with key clients
• Identify opportunities for account growth and develop strategies to increase revenue within key accounts
• Develop and implement detailed account plans to meet client objectives and drive business growth
• Collaborate with the sales and marketing teams to create customized solutions and presentations for clients
• Serve as the main point of contact between the client and the company
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Certificate/Nitec/Diploma in Sales & Marketing, Business Management or related field with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Location: Senoko, Woodlands
• Salary: $2,500 - $2800
• Working days: Monday - Friday 8:30am – 6pm

Job responsibilities

• Main Function - Accounts receivable, including Credit Control, process documents received from customers, monthly accrual Journals, manage a small set of Malaysia’s accounts
• Process and prepare accounting source documents such as cheque payment, payment vouchers, manage stationeries etc
• Filing and custody of accounting documents assigned
• To follow up with Customers on payment issues
• To support in preparation of weekly, monthly accounting reports needed for audit or management reporting
• Ad hoc analysis, project work and duties assigned

Job Requirements

• With at least 1 year of relevant working experience
• Proficient with MS Office (Excel, Words, Outlook)
• Candidate with knowledge of Microsoft Navision Accounting system will have competitive advantage

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580