Niometrics was recently acquired by Mobileum.

Niometrics is a network analytics company that provides solutions for Communications Service Providers (CSPs) to develop strategies and decisions for new digital businesses, customer experience management, and network planning and optimisation.

Analysing a combined base of over 500 million subscribers who consume and exchange over 60 PB of data daily, Niometrics’ proprietary, full-stack Deep Network Analytics (DNA) technology extracts, processes, and transforms in real time complex network data into insights, enabling CSPs to take better and more timely actions to drive higher business ROIs.

Niometrics partners with some of the largest telecommunications providers in the world. Based in Singapore, the company has operations and R&D hubs across Asia-Pacific, Europe and the Middle East.

YOUR ROLE AS TECHNICAL ACCOUNT MANAGER

As a Technical Account Manager, your core responsibility will be to meet and exceed targets within your assigned accounts and territories. To achieve this, you will need to:

‣ Identify new business opportunities and seek out major clients over a wide geographical area and develop sales strategies and account plans to build, qualify, and convert the sales funnel.

‣ Develop and maintain strong relationships with our clients at all levels by understanding their business needs and objectives and delivering day-to-day account management with professional support.

‣ Build an account plan and engagement strategy, identify opportunities to grow our business and generate sales, including up-selling and cross-selling, and clearly understand the levers that impact the allocation and provision of budgets.

‣ Effectively communicate the value proposition of our solutions, have an appreciation of country specific business landscapes and trends, and ensure the company is on a winning position during multi-vendor solution bids.

‣ Collaborate with Technology, Product, and Marketing teams within the company to drive clients success and lead generation.

WHAT WE VALUE

‣ Proven 5-10 years track record in solution-based Pre-Sales and/or Sales in the telecommunications industry

‣ Results driven with a focus on clients complemented by a strong business acumen

‣ Bachelor’s Degree and above in Computer Science, Engineering or related field for technical project managers

‣ Technically inclined, problem solver with an understanding or hands-on experience in Data Analytics, Customer Experience and Service Assurance

‣ Good understanding of packet core domain across 3G, 4G and 5G

‣ Basic knowledge of data science / machine learning

‣ Familiarity with cloud technologies

‣ Understanding of evolving technologies in telco markets

‣ Proficient in engaging directly with customers at all levels of the organisation and across different functions

‣ Excellent client-facing, written and verbal communication skills

‣ Ability to deliver professional sales presentation, proposals and reports

‣ Excellent knowledge of MS office and iWork

‣ Strong analytical and organizational skills with great attention-to-detail

‣ Ability to deliver high-quality work while working under pressure with tight deadlines

‣ Ability to drive for results in a cross-functional hybrid team

Ovspring Developmental Clinic looking for Customer Service Officer :

- Full Time, Part Time is welcome too

- Dynamic personality & friendly mannerism

- Good phone etiquette

- Able to converse in English and Mandarin confidently

- Clinic Experience preferred

- Salary is based on experience

- Interested may email to [email protected].

Role

- Handle inbound and outbound customer calls with professionalism and courtesy

- Address customers’ inquiries, resolve issues, and provide accurate information

- Assist in providing logistic support for events and activities

- Offer additional administrative or marketing assistance as needed

Responsibilities

- Diploma with 3 years of relevant experience

- A team player with excellent interpersonal skills

- Excellent organizational and communication skills

- Able to adjust to a rapid-paced work setting

- Previous experience in healthcare industry is preferred

- Familiar in design (Adobe, photoshop &/or illustrator) will be an advantage

Job Summary

The job holder (2-year contract) reports to the Deputy Director and is responsible for the execution of programmes and initiatives under the School Ready, Growth Group to meet the organisation’s target by working closely with various stakeholders. Key areas of the role:

• Engaging community stakeholders to build and deepen support to achieve greater impact among the children and parents served by the organisation and partner agencies.
• Engaging families who require additional support and connecting them to national initiatives/programmes.
• Develop and administer programmes for the targeted Malay/Muslim parents as well as children in response to meeting the needs of the community.

The job holder is expected to work from 8:30 am to 6:00 pm on weekdays. The job holder is largely expected to work in an office environment. On occasion, the jobholder may need to work outside official hours on weekends to support the running of programmes/events.

Key Responsibility Areas

Knowledge and Research

1) Conduct a periodic environmental scan to keep abreast of what’s happening in the education landscape for trend and programme analysis.

2) Provide insights and expertise concerning relevant issues.

3) Research/scan for new programmes and developments in relevant areas.

4) Adapt existing programmes as required.

5) Research training options for professional development.

6) Curate and create content in support of programme design.

Strategic and Partnership Management

1) Lead Engagements and strengthen partnerships with key stakeholders

2) Identify platforms/opportunities for engagement of partners.

3) Track learning needs and coordinate educational support for families.

Programme and Event Management

1) Plan and implement programmes and events

2) Lead the organisation of resources, and conduct marketing and outreach to potential participants.

3) Engage families and connect them to national initiatives/programmes.

4) Evaluate the effectiveness of programmes through the collection and analysis of feedback

5) Prepare scripts/ texts for communication and publicity materials.

Data Evaluation & Implementation

1) Collect and analyse information and data for reports including annual reports, Committee of Supply debate, etc.

2) Mine and synthesize data from multiple sources for programme evaluation by using a suitable evaluation framework (such as RE-AIM)

3) Track outcomes, conduct a review of programmes identify gaps to refine programmes/services and recommend next steps.

Financial Planning and Management

1) Assist in the department’s forecasting and budgeting activities.

2) Implement budget plans to manage resource allocations to the department’s programmes

3) Ensure the financial procedures are adhered to in the appropriate sourcing and procurement methods and engagement of services and providers.

4) Monitor budget outcomes to ensure proper utilisation in accordance with financial procedures

5) Oversee funds and payments in accordance with financial procedures

Requirements

• At least 2-3 years of relevant working experience in the early childhood or social service sector.
• A degree in Early Childhood, Psychology or a related discipline is preferred.
• Able to work independently and in teams.
• Confident and has a good working attitude.
• Good written and verbal communication skills.
• Excellent organisational and time management skills with the ability to work with various stakeholders in a fast-paced environment.
• Strong IT literacy and ability to work proficiently with Microsoft Word, Excel and PowerPoint.

Job Summary

The Officer (2-year contract) supports the organisation in implementing effective organisational development initiatives such as strategic planning, knowledge and data management, and governance practices.

The incumbent is expected to work between 8:30 a.m. to 6:00 p.m. on

weekdays. He/she is largely expected to work in an indoor environment, although he/she may be required to travel out of the office to attend events and meetings.

Key Responsibility Areas

Strategic Planning and Management

• Manage the strategic planning for the organisation
• Support the exploration, development and implementation of initiatives towards organisational excellence
• Manage the introduction and sustained use of techniques and methods which support an outcome-based approach to performance

Knowledge Management

• Facilitate the integration of information, knowledge, systems, and processes across the organisation
• Champion a knowledge-sharing culture within the organisation
• Support the Corporate Secretariat for internal management meetings

Compliance and Risk Management

• Manager governance and risk management policies and procedures within the organisation

Requirements

• At least 3 years of experience in organisational development preferred
• Degree in Business Administration, Business Management, or other relevant disciplines
• Strong interpersonal skills and ability to manage stakeholders across different levels
• Strong project management and time management skills
• Sound decision-making and problem-solving skills
• Resourceful and takes initiative to effect change

• Assist with duties at the following Duty Posts:

1. ­ Security Control Room Duty;
2. ­ Lobby Duty;
3. ­ Loading Bay;
4. ­ Patrolling or Observation Duty;
5. ­ Back of House;
6. Or at any position where operations in Security field will benefit

• Ensure that all security systems function smoothly. Initiate immediate corrective action when fault is detected
• Assist Management, employees and guests in every way that is consistent with the protection and prevention objectives
• Coordinate with various departments and government agencies on routine matters and during emergency
• Monitor back of house areas with particular attention to unauthorized entry and exit points
• Maintains records in respective Log Books for future reference
• Keep Manager or Crisis Management Team informed on the latest development of situation in a crisis
• Conduct inventory on keys, passes, walkie-talkies, pagers and all other accountable stock
• Perform other reasonable duties assigned by the assigned by the Management

Only shortlisted candidates will be contacted.