The Write Connection (TWC) specialises in English and Writing classes for primary and secondary students. Our mission is to nurture critical, compassionate thinkers and empower students to excel academically and beyond.

Our Customer Service Officers (CSOs) play a key role in delivering exceptional service. As the first point of contact, you’ll use your product knowledge and communication skills to provide personalised assistance, build strong relationships, and contribute to a positive team environment.

If you’re passionate about customer engagement and thrive in a dynamic, supportive setting, we’d love to have you on our team!

Job Responsibilities

Sales & Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Maintain a positive and professional attitude while actively listening to customer needs and providing relevant assistance.
• Provide accurate and up-to-date information about the company's programmes.
• Handle customer inquiries and requests timely, including scheduling replacement lessons and responding via phone, email, and chat.
• Follow-up with customers through calls and emails, to ensure customer satisfaction and escalate issues when necessary.
• Stay informed about company programmes and marketing initiatives to effectively communicate relevant information and promotion to customers.

Administrative Tasks:

• Utilise company systems to track customer interactions, ensuring accuracy and timely responses.
• Assist with administrative tasks such as preparing lesson materials, sorting worksheets, conducting stock checks, and maintaining accurate customer records.
• Support teachers and students as needed to ensure smooth class operations and a positive experience.
• Other duties associated with the role and assigned by the line manager.

Job Requirements

• Minimum GCE 'O' Levels; tertiary students, stay-at-home parents, and retirees are welcome to apply.
• No prior experience required; experience in customer service, sales, or administrative roles is a bonus.
• Strong verbal and written communication skills in English, with the ability to engage with customers professionally and effectively..
• Basic proficiency in computer applications (e.g., Google Drive, Gmail, Docs, and Sheets) and the ability to quickly learn company systems.
• A genuine desire to assist customers, with the ability to listen actively and provide effective support.
• Detail-oriented with the ability to manage multiple tasks efficiently.
• Comfortable promoting the company’s programmes.
• Works well independently and in a team.
• Available for flexible hours, including weekends, and willing to work at different locations if needed.
• Positive, professional, and proactive mindset.
• Possess good work ethics, including integrity and a commitment to excellence.

Work Schedule & Hours

1. Flexible work arrangement, depending on your availability and center manpower's needs
2. Work hours on weekdays: 2.30pm to 9.30pm (inclusive of one hour's meal break)
3. Work hours on weekends: 8.30am to 6.30pm (inclusive of one hour's meal break)

Work Location

Work location will vary based on operational needs. Flexibility to work at different centers is required.

Contract & Remuneration

• Contract For Service; No staff benefits & CPF
• Hourly rates: $12 - $15 (Depending on qualification, work experience and commitment to work on weekends)

We are looking for committed and experienced persons to fill the positions of :

Accounts Executives

Accounts Assistant

Responsibilities :

· Able to handle partial/ full set accounts

· Able to prepare payroll (if required)

· Able to work independently

· Able to prepare financial and other records in systematic, accurate, neat and legible manner

· Able to meet tight deadlines

Requirements:

· Bachelor’s degree in related professional qualification

· Relevant experiences in CPA firms will be an advantage

· Proficient in accounting software, Microsoft office and excel application

· Good interpersonal skills, patience and responsible attitude

General Information:

· Working hours from 9am to 6pm

· 5 days week : Monday to Friday

· Remuneration will commensurate to the relevant experience

· Our company is near to Telok Ayer Station and Raffles Place MRT

Only shortlisted candidate will be notified.

Job Scope:

• Generate new business opportunities and lead generation through various channels
• Build and maintain strong relationships with existing and potential clients
• Present and demonstrate products or services to clients, highlighting key benefits
• Negotiate pricing, terms, and conditions to close sales deals
• Achieve sales targets and meet monthly, quarterly, or yearly sales goals
• Prepare and deliver sales presentations, proposals, and contracts
• Maintain accurate records of sales activities, leads, and customer interactions in CRM systems
• Collaborate with the marketing team to create promotional materials and campaigns
• Stay updated on product knowledge, industry trends, and competitor offerings
• Provide post-sales support, addressing client inquiries, issues, and feedback
• Monitor customer satisfaction and resolve complaints or issues as needed
• Participate in trade shows, conferences, or networking events to promote products or services
• Report on sales performance and market conditions to management

Requirements:

• Minimum 'O' level education
• Basic computer skills and proficiency in written and spoken English
• Several years of experience in sales of construction equipment and materials preferred
• Clean driving license and own transport required
• 5-day work week, subject to site requirements
• Attractive remuneration package with commission offered

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Scope

Plan and inspect based on self-proposed monthly inspection schedule

Identify and address lapses in site conditions, safety system, documentations

Issue, follow-up and close Stop-Work-Order

Investigate incidents

Ensure contractor’s incident report is factual and submitted accordingly to authorities requirements

Response, manage and resolve issues which arises from internal and external stakeholders of the projects

Participate and value add in relevant meetings and discussions of the project

Guide and advise main contractor on Safety requirements

Carry out assignment with external vendors on safety improvements trials when required

Upload of documents (e.g. inspection reports, incident investigation report), photos into a designated system at the required

Update of information into spreadsheets at the required

Prepare monthly report on project safety performance

Requirement

Singaporean / PR

Min 5 years WSHO experience

Medically fit

High level of Integrity

Understand regulation well

5.5 days work week

"Join our dynamic team as a Technical Support Officer in our cutting-edge Engineering Lab, where innovation meets excellence!"

Working Location: Woodlands

Working Hours: Monday to Friday, 8am to 530pm

Salary: Gross up to $2500 per month

Contract: 5 months

Job Scope:

• Provide technical support during the preparation and delivery of classes/workshops/events in the lab and support the safe and proper use of lab assets
• Provide support to academic staff members in supervision of students/participants during activities
• Ensure materials and equipment are prepared and in working condition prior to the lab sessions
• Assist lecturers with demonstrations of experiments and equipment and conduct trial run for practical classes when necessary
• Provide assistance in admin duties, procurement of equipment and consumable for labs, receive delivery of items from vendors and assist in conducting annual stock take of assets
• Perform basic troubleshooting in the event of equipment faults and follow-up with external vendor on the repairs/servicing work
• Ensure adherence to QEHS (Quality, Environment, Health and Safety) procedures, including emergency plans, accident procedures, safe disposal of chemical waste, bio-hazardous materials, etc.

Job Requirements:

• Higher NITEC/Diploma in Electronics Engineering/Electrical/Electronic/Mechanical/Mechatronics, Engineering Design with Business or IT-related
• Proficient in IT tools such as Microsoft Office
• Good written and oral communication and administration skills

We regret only shortlisted candidates will be notified, thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job applicationfor the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Singapore Citizen
• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 Years (renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

• Perform Retail Banking Transactions including Money Exchange, Remittance and Personal Account Management
• Handling operational matters, such as Inward/Outward Remittance (Meps Telegraphic transfer, Drafts, Cashier Order)
• Liaising with customer, banks, relationship managers on update/follow up issues
• Handling local and foreign cheques clearing and collection
• Handling foreign currency cash

Requirements:

• Experience in handling cash transaction and counter experience
• FRESH DEGREE HOLDER WELCOME TO APPLY

Interested candidates please email resume in MS Word format to [email protected]

Please state your last drawn and expected package, relevant skill sets and the position you are applying for.

Resumes collected will be kept in strict confidence and used for recruitment purposes only.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Responsibilities

• Provide trade support to the sales & marketing department
• Familiar with bunkering apnd oil & fuel businesses
• Conduct market research and analysis
• Ensure compliance with company standards and policies
• Ad hoc duties as assigned

Requirements

• Diploma or Nitec in any discipline
• With 1 year of trading experience, preferably from oil trading background

Interested candidates who wish to apply for the advertised position, please send in your updated resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Customer Service Office @ TANJONG PAGAR

Job Description

• Industry/ Organization Type: Security
• Position Title: Secure Cash Transit Officer
• Working Location: Island Wide
• Working Hours: 6days (12 hours shift, 6 am – 1 am, any 12 hours)
• Salary Package: Basic Salary $3,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide secure transport and escort services for ATM cash replenishments and collections.
• Ensure the safety and security of cash and valuable items during transit.
• Coordinate with bank personnel and security teams to schedule and execute secure cash movements.
• Conduct route planning and risk assessments to ensure safe transit.
• Monitor and maintain vigilance during transit, identifying and responding to potential security threats.
• Adhere to all security protocols and procedures during cash handling and transport.
• Maintain accurate records of all cash movements, including documentation of deliveries and collections.
• Report any incidents or suspicious activities immediately to the relevant authorities.
• Perform regular checks on security equipment and vehicles to ensure proper functioning.
• Provide a professional and courteous service to clients and stakeholders.

APPLY NOW!!!

• Valid PLRD license with relevant security training and certifications.
• Prior experience in security or cash transit roles is preferred.
• Strong observational and situational awareness skills.
• Ability to remain calm and composed under pressure.
• Excellent communication and coordination skills.
• Able to handle the physical demands of this role.
• Ability to work flexible hours, including weekends and public holidays.
• High level of integrity and responsibility.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68839 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Chemical Manufacturing
• Position Title: Research Officer (R&D)
• Working Location: Central
• Working Hours: Monday to Friday (8.45 AM – 5.30 PM)
• Salary Package: Basic Salary up to $3,800 + AWS + Bonus + Transport Allowance + Flexible Benefits
• Duration: Contract (3 years – Renewable)

Key Responsibilities

• Develop new technologies for molecular and immunological assays.
• Integrate assays into prototype medical devices.
• Handle ordering and payment using the SAP system.
• Ensure that all assays and processes meet stringent quality standards and regulatory requirements.
• Analyze experimental data to draw meaningful conclusions and make recommendations for further research.
• Work closely with cross-functional teams, including R&D, production, and quality assurance, to ensure seamless integration of new technologies.
• Adhere to all safety protocols and guidelines to maintain a safe and compliant work environment.
• Identify areas for process improvement and implement changes to enhance efficiency and effectiveness.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Bachelor’s Degree in Life Sciences, Microbiology, Molecular Biology or relevant discipline
• At least 1 year of relevant research or laboratory R&D experience
• Experience in assay development is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68611 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

Accounts Payable-

· Sort, code and match invoices.

· Set invoices up for payment & filing.

· Enter and upload invoices into the accounting system.

· Track expenses and process expense reports.

· Prepare and process electronic transfers and payments.

· Ad-hoc tasks as & when required.

G/L data entries –

• To generate G/L details for closing team
• To assist closing team for audit schedule preparation
• SPV monthly closing

Job Requirements:

· Some practical experience in working with accounts/bookkeeping.

· Diploma or its equivalent

· 1 year of experience in account, experience in a shipping industry would be a distinct advantage/ fresh graduates with a diploma in accounting (or similar) would be welcome too.

· Proficient in Microsoft Office

· Practical experience in Microsoft Business Central preferred

· Ability to work in a team, meticulous and responsible.

You may submit your resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

(EA Reg No: 20C0312)

Description

• Generate daily sales report and reconcile report with cashless service providers.

• Perform daily bookkeeping transactions for AP/AR.

• Maintain accurate entry postings, financial records and statements.

• Manage general ledger and update on audit schedule.

• Perform monthly bank reconciliation, month-end closing and year end closing.

• Prepare monthly financial statements, reports, consolidation balance sheet and P&L statements.

• Handle reconciliation and inter-co transactions.

• Liaise closely with suppliers and customers for payment related matters.

• Analyse accounts transactions and provide accurate, timely GST reports for IRAS filing.

• Responsible for yearly financial audit and work closely with tax agent and auditors.

• Liaise with government authorities and complete all government statistical surveys.

• Prepare monthly Management accounts for Directors.

• Prepare official documentation to government agencies for claim submission.

• Any other duties as assigned by the superior

Requirement

• Degree in Accounting with ACCA certification or equivalent.

• Preferably experience in F&B industry.

• Prior experience in managing full set of accounts and voluminous transactions.

• Excellent knowledge of accounting terms and language.

• Proficient in Advance Microsoft Excel.

• Bilingual in both English and Mandarin languages is required (in order to generate and read reports and liaise with all English and Mandarin speaking suppliers and internal customers.)

Description

• Generate daily sales report and reconcile report with cashless service providers.

• Perform daily bookkeeping transactions for AP/AR.

• Maintain accurate entry postings, financial records and statements.

• Manage general ledger and update on audit schedule.

• Perform monthly bank reconciliation, month-end closing and year end closing.

• Prepare monthly financial statements, reports, consolidation balance sheet and P&L statements.

• Handle reconciliation and inter-co transactions.

• Liaise closely with suppliers and customers for payment related matters.

• Analyse accounts transactions and provide accurate, timely GST reports for IRAS filing.

• Responsible for yearly financial audit and work closely with tax agent and auditors.

• Liaise with government authorities and complete all government statistical surveys.

• Prepare monthly Management accounts for Directors.

• Prepare official documentation to government agencies for claim submission.

• Any other duties as assigned by the superior

Requirement

• Preferably experience in F&B industry. Degree in Accounting with ACCA certification or equivalent.

• Prior experience in managing full set of accounts and voluminous transactions.

• Excellent knowledge of accounting terms and language.

• Proficient in Advance Microsoft Excel.

• Bilingual in both English and Mandarin languages is required (in order to generate and read reports and liaise with all English and Mandarin speaking suppliers and internal customers.)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description & Requirements

Fulltime Senior Security Officer

Salary Offer: S$3,000.00 per calendar month

• Cairnhil Rice (Dayshift )
• Dunman(Day shift)
• Sentosa ( Day and Night shift)

Fulltime Security Officer

• Tampines Central (Day & Night Shift) Salary Offer: S$2,900.00 per calendar month

Fulltime Floater Security Officer

Salary Offer: S$3,000.00 per calendar month

Location: Islandwide

Job Description & Requirements

• Can work in Residential or Condo
• Can Perform Security Screening
• Patrolling and guarding
• Access and egress control
• Incident response
• Able to Respond to emergencies/incidents and accidents at the site
• Conduct security audits and risk assessment
• Familiar with PWM Job Function
• Must have RTT Certificate
• Able to work 12 hours per shift
• Able to speak in English (plus point if can speak Mandarin)
• must have one (1) Notification Available under PLRD
• must be Fully Vaccinated

For more information:

For Interested Applicant, you may call

6396-7371 / 8321-8096 / 8797-8615

You may also visit us at

200 Jalan Sultan #11-04 Textile Centre Singapore 199018

IT Risk Officer

Contract Position

East, SG

IT Risk Management

• Maintain the central risk register for Asia

• Support and assist risk owners to develop risk mitigation/remediation strategies for High, Medium and Low risk items

• Maintain oversight of risks mitigation / remediation plans of High, Medium and Low risk items

• Work closely with IT Project Managers to identify, mitigate and treat residual risks arising from projects

• Collaborate with Information Security function to support implementation and/or mitigation of Cyber risks

• Prepare risk reporting materials to be presented at IT Risk Management Forum and Operational Risk Committees

• Perform internal control validations and highlight exceptions for remediation

• Track, monitor and report on status of controls

• Provide IT risk awareness trainings

• Support IT teams in responding to external and internal audit queries. Review audit reports and provide audit responses

• Track audit remediation plans to ensure timely and proper closure of IT audit points

Regulatory Responsibilities &/OR Risk Management

• Ensure appropriate ethical and compliant behaviour within the area of responsibility by clear demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

Professional and Technical

• Min 10 years of experience, in the areas of Information Technology, Risk Governance or Control, Security or Audit related functions

• Banking experience, preferably in Wealth Management. Sound understanding of various business functions

• Strong technical skills. Experience in IT delivery or implementation and having a good understanding system design is a plus

• Independent worker, team player

• Preferred certification: CISSP, CISA

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)