Role and Responsibilities

• Assist the Head of Compliance in the enhancement of Anti-Money Laundering and Countering Terrorism Financing ("AML") control measures to build a more robust AML framework for the Bank
• To review/conduct customer due diligence/end to end evaluation of new and existing customers (including post transaction review), ensuring that they comply with the Bank’s AML/CFT/Sanctions requirements
• Reviewing and assessing alerts from money laundering risk through transaction monitoring systems and liaising with business units as necessary to investigate the alerts
• To roll out enhancements to Compliance Department’s policies and procedures and also be proactive in pointing out areas of improvements to enhance the Bank’s systems, methodologies and process simplification
• To take charge of various bank-wide initiatives, AML assessments and reviews and ad-hoc projects led by Compliance Department
• Ensuring management is made aware of all pressing issues in a timely fashion
• Operating to the very highest levels of integrity at all times
• Maintaining appropriate audit trails and documentation in all instances
• Carry out any other tasks as assigned by the Head of Compliance from time to time.

Requirements

• Strong degree-level academic qualifications
• Minimum 5 years of relevant Compliance experience with familiarity of the relevant AML legal and regulatory requirements such as MAS Notice 626
• Demonstrable understanding of the financial market
• Good knowledge of products/services offered by a bank to clients
• Evidence of drive, curiosity, good judgment and good attention to detail
• Rigorous, well-organized with a structured and logical approach

• Location: Senoko, Woodlands
• Salary: $2,500 - $2800
• Working days: Monday - Friday 8:30am – 6pm

Job responsibilities

• Main Function - Accounts receivable, including Credit Control, process documents received from customers, monthly accrual Journals, manage a small set of Malaysia’s accounts
• Process and prepare accounting source documents such as cheque payment, payment vouchers, manage stationeries etc
• Filing and custody of accounting documents assigned
• To follow up with Customers on payment issues
• To support in preparation of weekly, monthly accounting reports needed for audit or management reporting
• Ad hoc analysis, project work and duties assigned

Job Requirements

• With at least 1 year of relevant working experience
• Proficient with MS Office (Excel, Words, Outlook)
• Candidate with knowledge of Microsoft Navision Accounting system will have competitive advantage

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Roles and Responsibilities

• Facilitates HSE risk assessment conducted by the line management and ensures all necessary preventive measures against the identified hazards are implemented.
• Reports HSE incidents to the management and relevant stakeholders and takes appropriate actions.
• Facilitates, assists, and provides guidance on incident investigations to learn better ways for mitigating risks.
• Provides feedback to the management and employees on lessons learned and best practices from within their own unit and across project management.
• Supports the Site/HSE Manager in reporting progress with respect to the implementation of the project-level HSE objectives and Key Performance Indicators (KPIs), as required.
• Assists the line managers and supervisors in understanding their obligations, liabilities, and requirements for role fulfillment, as per local HSE laws and project-specific requirements.
• Supports and drives behavioral change through the local implementation of project specific performance improvement programs and practices.
• Supports and embeds an exemplary health and safety culture with a strong focus on the environment across their respective organization.
• Ensures that the appropriate HSE-related equipment and tools are available and used effectively.
• Contributes to and/or plans and executes HSE-related projects.
• Develops project objectives and reports the progress to management.

Qualification Requirements

• Registered as a Workplace Safety and Health Officer (WSHO) with the Ministry of Manpower (MOM).
• Project Workplace Safety and Health Officers (WSHO) with at least eight (8) years’ experience in industrial buildings and process plant construction projects.

Role and Responsibilities:

• To oversee payroll, payable and receivable account transaction on daily/monthly/quarterly/yearly basic
• To assess the all transaction attention to detail to ensure the accuracy before approve all the payment transaction to suppliers, vendors as well as internal staff’s salary, reimbursement matters.
• To coordinate with HR Department on Levy, CPF, Taxation transaction
• To respond account matter to client via phone call, correspondences
• Manage a documented system of accounting policies and procedures
• Oversee the preparation of the organization’s budget
• Plan and coordinate the annual financial audit report
• Analysing the financial performance of the company and suggesting insights to improve it
• Preparing monthly accruals, pre-payments and other accounting duties
• Prepare the company's financial statements and annual reports, taxes and other financial compliance matters following the rules and laws of the statutory compliance requirements
• Advise the company on all financial matters and support growth strategies of the company, including financial forecasts and overhead costs

Qualifications and Education Requirements

• At least Diploma in Finance Accounting
• A Diploma or bachelor's degree in a relevant field such as Business Administration, Management, or a related discipline is often preferred.
• Leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of budgeting

Job Summary:

At Zeno Exhibition, we aim to create influential, creative, industry leading spatial experiences. Our mission is to deliver extraordinary experiences through simple, user-friendly services and best-in-class execution.

Become a part of our innovative team as an Account Manager, where you'll drive growth and build meaningful relationships with top-tier clients. This role offers an exciting chance to work across diverse industries, creating impactful strategies and delivering exceptional value.

Roles and responsibilities:

• Identify and pursue new business opportunities aligned with the company's expertise in events, exhibitions, retail, experiential marketing, content, and technology.
• Lead pitches and proposal development, collaborating with teams and specialists to deliver comprehensive solutions.
• Develop client strategies, identify needs, and create tailored approaches to address them effectively.
• Drive business growth locally and regionally through strategic account management and continuous improvement of client activities.
• Establish and maintain strong client relationships, hosting regular POV meetings to share insights and deliver value.
• Strengthen relationships with new and existing clients through communication plans, ensuring visibility and strategic support.
• Undertake project management responsibilities as needed, ensuring seamless execution and delivery of initiatives.

Requirements:

• Minimum Diploma holder in any studies
• Minimum 2 years of working experience in sales.
• Ability to effectively engage with professionals from client side, as well as understand, navigates, and manages complex, hierarchical corporate clients.
• Exposure on different types of projects such as trade shows, conferences, product launches, activations
• Ability to effectively manage project teams assembled from different business units within a large corporate agency.

⁠Interested candidates please send your resume to [email protected]

For more information about Zeno Exhibition. Please visit: https://zenoexhibition.com/

Our client is a global and established Multinational Company, who is seeking to recruit an Enterprise Account Manager (Logistics). This position is based in Singapore.

Enterprise Account Manager (Logistics)

Responsibilities

· Act as customers' point of contact, by liaising closely with relevant departments to ensure that their queries, problems or issues are dealt with appropriately.

· Manage portfolio of existing customers and potential customers via 'face to face' sales visits.

· Produce necessary information for management to evaluate performance vs. key performance indicators.

· Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed though the relevant departments.

· Regular meetings with Marketing and Sales management to evaluate personal sales strategy/plan, so as to ensure that the required revenue and shipment results can be achieved.

· Develop a weekly customer visit cycle / Follow Global Call Planning Tool (based on 6 visits a day, mix of 40/30/30) to secure Ship-To-Profile of existing customers, gain Share-of- Wallet and new customer.

· Complete GSP sales reporting requirements in a timely manner, which includes Time Sheet, Activities and Opportunities updates in COMET.

· Weekly Pipeline movement reports to Sales Management.

· Adhere to regional/country standard profit margins and discount guidelines.

· Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base.

· Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.

· Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).

· Continually develop knowledge of company’s products & services and general commercial awareness in order to provide the best possible solutions to the customers.

· Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in customer database.

· Analyze and monitor customer data to measure success and identify fluctuations/trends, so as to decide on relevant follow up actions.

· Ensure all customer agreements are cost-sensitive, so as to ensure a suggested minimum pricing tariff is set and adhered to.

Requirements

· Your aptitude to handle customers with personal care and empathy and putting the customer at the center of every decision.

· Your ability to view opportunities from the customers perspective and influence decisions.

· Your willingness to build and manage strong relationships & partnerships

· Your cross Border Thinking capabilities.

· Your capability to adapt to a changing environment and handling multiple priorities.

· Your powerful communicator skills.

· Your courage in bringing forward ideas and innovative in approach.

· Your readiness to always grow and learn.

· Minimum of 3 years of sales experience

· Strong communicator (in written & spoken English) with excellent numeric and presentation skills

· Strong individual who can work independently and within a team to deliver results

· Able to maintain effective performance under pressure

· Preferably with Degree in Business or equivalent

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Role Purpose
1. Conduct Customer pricing analysis for country requests regarding special rates.
2. Create Non-Standard Rate Cards (Custom PIDs) for special rates in GRE.
3. Support the collection and/or review of existing or proposed customer rate cards in countries.
4. Coordinate work balance among the Key Account Pricing Team.

How will you contribute to the success of DHL?

1. Conduct Customer pricing analysis for country requests regarding special rates
   - Assess customer analysis requests from country pricing teams and ensure input information and strategy are complete.
   - Extract data for existing customer business in place and prepare respective customer pricing analysis reports.
   - Simulate and analyze entire customer business with existing and potential volumes using up-to-date pricing tools and systems.
   - Generate accurate Customer Pricing Reports for responding to countries’ requests (including, but not limited to, the GRE Pricing comments/ recommendations, overall opportunity snap-shot, detailed analysis by product, lane and weight breaks, etc.).
   - Ensure documentation of customer price analysis and reports according to standards.
   - Where required, support the regional process for any Key Account pricing that is eligible for regional review.
   - Maintain record keeping of statistics to support KAP process measurement including tracking of number of requests by country, turn-around time (TAT), requests outside of agreed SLA, etc.
   - Initiate and run continuous improvement initiatives/projects and workshops.
2. Create Non-Standard Rate Cards (Custom PIDs) for special rates in GRE.
   - Create rate cards from scratch as needed and/or PIDs in the GRE system based on the country pricing team’s input.
   - Where required, interpret overall country requests for price levels and translate these into specific target prices in Custom PIDs whilst ensuring that guidelines on minimum price levels, discounting, and GPP are followed.
   - Ensure PIDs are fully GRE compliant.
   - Included in this is the creation of PIDs for Global Customers from the Global Customers Alignment (GCA) team.
   - Train new colleagues on the day-to-day job and perform audits on the work done by other colleagues.
   - Deactivate outdated customized PIDs.
   - Maintain non-standard fuel surcharge for Global Customers.
   - Get involved in GRE deployment to support the creation of customized PIDs during the rating freeze period.
   - Support GRE countries in escalating system issues.
3. GPI for GRE countries
   - Execute Annual GPI for GRE countries.
   - Execute Off-cycle GPI for GRE countries.
4. Support with the collection and/or review of existing or proposed customer rate cards in countries
   - Contact countries to gather existing customer rate cards.
   - Consolidate customer rate cards, review, validate, and convert to a global standard format as needed.
5. Coordinate work balance among the Key Account Pricing Team
   - First point of contact for the different stakeholders/business partners.
   - Manage the audits which have to be done on the work performed by other KAP team members.
   - Train and coach colleagues in difficult situations and with difficult requests.
   - Maintain and write work instructions for all processes within the KAP team.
   - Analyze reports and perform quality data cleansing in accordance with policies.
   - Participate in business meetings.
   - Ensure a good understanding of all relevant systems and processes to be(come) Subject Matter Expert in KAP.
   - Support testing activities as appropriate.
   - Review and analyze monthly KPIs.

Requirements:

• University degree with strong analytical background (e.g. Business Administration, Finance, Economics).
• Preferable +2 years of experience in related functions, desirable DHL Express experience in an analytical, financial, or Customer Accounting function.
• Preferred candidates would have previous experience in Pricing, Costing, Pricing Implementation (GCI), Billing (CMF), Products/Marketing, and/or EKAD roles.
• Country/Cluster/Regional/Global experience.

Responsibilities

• Provide clients with tailored advice on personal loan products, ensuring their financial needs are met effectively.
• Explain loan terms, conditions, and repayment plans clearly and comprehensively.
• Facilitate the entire loan application process, including managing necessary documentation and conducting preliminary credit evaluations.
• Collaborate with compliance teams to ensure applications meet all internal policies and regulatory standards.
• Liaise with internal departments to expedite the approval and disbursement of loans.
• Establish trust-based relationships with clients through consistent communication and dedicated support.
• Address client concerns and resolve issues professionally and efficiently.
• Actively promote loan offerings, engage potential clients, and develop a network of referrals to expand the client base.

Requirements:

• At least 1 year of experience in the financial or lending sector with a solid performance record.
• Familiarity with Singapore’s lending regulations is advantageous.
• Exceptional communication and interpersonal skills with a strong focus on customer satisfaction.
• Proven ability to handle sensitive financial data with the utmost confidentiality and professionalism.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L95W9VVY

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realize value from their Salesforce investments.You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting for the Philippines market.

Responsibilities :

• Lead a dedicated customer set (region or vertical) in the SMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.
• Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.
• Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.
• Strengthen client relationships through regular engagement and face-to-face meetings
• Prioritise and lead industry events and user groups to generate market interest.
• Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.
• Building account strategy and territory plan for the Philippines Market

Required Qualifications:

• Proven track record of success in full cycle sales
• Experience in the Philippines market with a track record of success.
• Fluent in Tagalog to converse with clients in the Philippines
• Credibility at all levels and evidence of building positive relationships internally and with the customer.
• Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.
• Successful history of net direct new business sales, proving consistent delivery against targets.
• High motivation, resilience and ambition to build a career at Salesforce.

Job Description:

• Provide administrative support to team
• Perform accounting related reconciliations
• Maintain an organised filing system of paper and electronic documents.
• Taking calls of clients, responding to emails.

Requirement:

• At least 1 year relevant experience in admin and accounting
• Preferred Diploma holder or minimum GCE ‘O’ level.
• Proficient in MS Office applications
• The ideal candidate is a nice, friendly person, able to multi-task and work independently.
• Working Hours: 5.5 days, Mon – Fri (8.45 am – 5.40 pm), Sat (8.45am - 12.45 pm)

We are seeking a highly organized and detail-oriented Construction Admin cum Account to assist in the management and coordination of construction projects.

Main Duties and Responsibilities:

- Issue invoices in a timely manner.

- Assist in managing and coordinating with various stakeholders, including consultants and contractors.

- Ensure timely issuance of Statements of Account (SOA) and track payments.

- Monitor construction progress, conduct site inspections to ensure compliance, and identify discrepancies.

- Assist in preparing, managing, and administering construction contracts.

- Prepare and submit project progress reports.

- Perform other relevant duties and tasks as assigned.

Requirements:

- Diploma in Administration or a related field.

- At least 2 years of relevant experience in accounting, bookkeeping, or a related field.

- Proficiency in accounting software, drafting tools, and project management systems.

- Excellent coordination and stakeholder management skills, with the ability to work with diverse groups.

- Detail-oriented, organized, and a collaborative team player.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

We Offer

Based in MSC’s Singapore Regional Office, the Trade Management Team is responsible for supporting headquarter directive in steering growth for the company. In this position, the incumbent will have opportunities to display their abilities, acquire skills and knowledge in the following areas:

• A great journey with excellent career development opportunities in a global organization.
• Be part of the dynamics of Asia to Worldwide trade.
• Cultivating good business relationships with various stakeholders.
• Executing and follow through of commercial goals.
• Work alongside senior management (both internal and external) across diverse culture.
• Interpersonal, influencing and negotiation skills.
• Teamwork and cooperation.
• Statistical and Analytical skills.

There will be opportunities for MSC to invest in your professional journey for excellence.

Key Responsibilities

· Basic knowledge of vessel stowage to achieve maximum utilization, optimum sailing condition for vessels,and optimum productivity for loading and discharging ports.

· Calculate slot/space requirements for capacity management in Asia region.

· Manage slot sharing with partners.

· Manage vessels’ schedule and maintain KPI.

· Manage daily vessel operations.

· Management reporting and support to headquarters.

Candidate Requirement

· Degree/Diploma holder, preferably in Maritime Transportation or Nautical Studies.

· Minimum 2 years working experience in container shipping industry.

· Independent and able to work under pressure to meet deadlines.

· Able to work long hours, on weekends and public holidays when required.

· Good interpersonal, communication and time management skills.

· Proficient in Microsoft Office applications.

· Working knowledge of CASP is essential but not necessary.

· Believe in team-driven culture.

· The ability to speak various languages is also welcome.

Roles and Responsibilities

1. Administers members’ booking of the Sports facilities.
2. Assists in tabulating scores and coordinates events / tournaments.
3. Basic knowledge of Gym equipment / machines.
4. Cleaning the gym equipment / machines daily.
5. Ensures that the Sports’ outlet counter is clean and tidy at all times.
6. Checks the condition of the equipment.
7. Ensure members comply with the House rules.
8. Conducts regular checks at all the sports facilities to ensure they are in good condition.
9. Ensures all equipment & facilities are well-maintained and reports to Executive if any repair or upgrading is necessary.
10. Ensures that all billing chits are in running order.
11. Ensures that there is enough billing chit paper and printer paper.
12. Assist in Sports / Social Events / Programs.
13. Performs any other duties as assigned by the Head of Department / Executive.

Job Requirements

• GCE ‘O’ Level, preferably with one year of related working experience.
• A team player with positive working attitude.
• Customer-oriented and good initiatives.
• PC literate.

working days: 4 days work with 1 day off OR 3 days work with 1 day off

working hours: 12-hour permanent shifts

Salary range : $2540 - $3500

bonus provided

Job responsibilities:

- Incident response and managing security & safety systems

- Prevent unauthorized entry into premises

- Monitor CCTV - Patrolling and clocking

- Perform access control duties

Requirements:

- Incident response and managing security & safety systems

- Prevent unauthorized entry into premises - Monitor CCTV

- Patrolling and clocking

- Perform access control duties

*Able to start work within short notice will be highly advantageous.*

Please be notified that only shortlisted candidates will be notified

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: YEO AHN AHN

EA Personnel No: R22109014

EA License No: 21C0845

An established Civil & Structural Engineering Consulting firm in Singapore requires the following:

Resident Technical Officer

Responsibilities:

• To assist QP(Supervision) on the site supervision and coordination works.
• To attend site meetings and resolve site technical issues.
• To review contractor’s submission.

Requirements:

• Registered with IES as Resident Technical Officers (RTO) in Singapore.
• Minimum 3 years of site experience and preferably in viaduct structures / MRT projects / road works or geotechnical works.
• Able to work independently as well as in a team.

Interested applicants, please write-in with detailed resume, stating personal particulars, current & expected salaries, availability and experiences to [email protected]

Mott MacDonald Singapore is currently looking for a Superintending Officer Representative on an upcoming large infrastructure project. As a Superintending Officer Representative, you will play a crucial role in overseeing and managing construction projects to ensure they are completed on time, within budget, and to the highest quality standards. You will act as the primary point of contact between the project stakeholders, ensuring effective communication and coordination throughout the project lifecycle.

Key Responsibilities:

• Project Oversight: Monitor and supervise construction activities to ensure compliance with project plans, specifications, and regulatory requirements.
• Quality Control: Conduct regular inspections to ensure the quality of work meets the required standards and specifications.
• Coordination: Facilitate communication and coordination between clients, contractors, architects, and other stakeholders.
• Progress Reporting: Prepare and present regular progress reports to clients and senior management, highlighting any issues or delays.
• Problem Solving: Identify and resolve any issues or conflicts that arise during the construction process.
• Budget Management: Monitor project budgets and expenditures, ensuring cost-effective solutions are implemented.
• Safety Compliance: Ensure all construction activities adhere to safety regulations and best practices.

About You:

• Minimum fifteen (15) years working experience in civil infrastructure or building development or airfield or similar works as an Engineer/ Project Manager in construction contract administration for works of similar nature.
• Possess an Engineering degree recognized by Professional Engineers Board of Singapore.
• Completed at least a project of similar nature as a S.O Rep or equivalent using PSSCOC or equivalent.
• Experienced and conversant with statutory code, PSSCOC or equivalent, contract administration management of claims and Extension of Time, progress reporting, requirements for site management and supervision, project execution plan and quality control procedures.

Job Scope:

1. Provide administrative support for Parenting Pact (PP) attendance i.e. ticking the checkbox in the system.
2. Provide ad-hoc support to frontline counter services in the event of exigencies of duty.

Specific responsibilities are as follows in relation to (a)

• Assist with the administration of the Marriage Counselling Programme (MCP)
• Verification and acceptance of online registration forms for MCP, estimated at up to 20 per day, received via Portal (inclusive of incomplete registrations requiring follow-up correspondence via the Portal)
• Liaising with the agencies on their queries and requests for assistance (eg. request of change of agencies, extensions and MCP case status enquiries, assisting as Liaison officer for technical support issues for Partners’ Portal for MCP agencies and any other ad-hoc request).
• Attending to queries from public on MCP (supporting QSM in MCP queries) and in relation to (b):

Ad-hoc support Registry duties at Level 2:

• Screening clients before allowing clients up to Level 3
• Answering FAQs related to court processes

Working Arrangement:

Location: Lengkok Bahru

Working hours:

Mon-Thurs 8.00am-5.30pm

Fri 8.00am-5.00pm

Salary: Monthly Rated (TBA)

Contract Duration: 3 Months

Job Requirements:

• Diploma in any discipline with relevant experience in project management related to systems development.
• Proficient in Microsoft Office Suite (Word, Excel, Powerpoint) and ability to work with multiple IT systems.
• Good communication and writing skills;
• Organised with good time management skills.
• Ability to handle sensitive information with confidentiality.
• Passionate about service the community.

EA License No.: 96C4864 (Shanice Lim Xin Ni)

Reg. No.: R22110485

Job Description

• Responsible for the company’s organization, management, and marketing

• Responsible for evaluation of company’s current performance and future expansion program

• Responsible to take policy decisions and give directive for company’s growth plans

• Authorizes Quality, Safety and corporate wide policies

• Give directions and key decision regarding the company business which includes operations, business

development, finance, commercial, technical, human resources, etc

• Oversee group business including overseas offices

• Build effective client relationships and expand client base

• Oversee the implementation of internal control to adhere to corporate governance

• Ensure good communication in social and public relations that are presented to relevant stakeholders

• Represent the Company to financial community, major customers, government agencies, shareholders and the

public, as and when required.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Customer Service Responsibilities list:

• Manage incoming phone calls and reply to customers query
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Responsibilities

Sales Management:

Managing the day-to-day operations of personal sales at designated roadshow locations, including sales targets, customer servicing by conducting direct sales acquisition activities.

Customer service and engagement:

Providing customer support to cardmembers with enquiries with regards to card application, gift, fees, benefits. Assisting customer with instructions on App downloads, registration and application process.

Compliance:

Ensuring the sales process is in compliance with relevant laws and regulations.

Problem Solving:

Addressing and resolving day-to-day issues that may arise in the roadshow environment.

Requirements

• Basic sales or customer service experience
• Enjoy interacting with people
• Ability to clearly articulate various products, campaign to potential customers
• Good interpersonal skills
• Meticulous and self-motivated
• Result-oriented and goal-driven
• Team-player and keen learner
• Willing to work at various locations around the island

Job Descriptions:

- Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities

- Manage job file creation, costing, and other data entries

- Communicate and coordinate with stakeholders

- Handle and resolving disputes with client/agent

- Ensure proper and timely billing/closing of all job files

Qualifications and Requirements:

- No experience in the related field is required

- Possess excellent communication and interpersonal skills

- Able to work independently, meticulous, self-motivator, and a team player

- Able to cope in fast fast-paced environment

- Proficient with Microsoft Office Suite or related software

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekends)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg email
• Handle inbound and outbound calls, and sometimes emails
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076