At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.
Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.
In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.
We’re looking for an Account Manager, Enterprise (Greater China) in our Singapore office to help us retain and expand our relationships with existing customers of our Market Intelligence solution. This role will report to the AVP, Greater China, who is based in our Singapore office.
Why is this role so important at Similarweb?
Our Market Intelligence solution is used by thousands of companies, like Google and Walmart, to give them a competitive advantage in driving online traffic.
As an account manager, you will own the relationship with these customers, and work with key decision-makers to make sure they are getting the most value out of our platform and data.
In addition to increasing your accounts’ user engagement and facilitating product adoption, you will be responsible for identifying and leading up-sell opportunities to drive new business growth.
So, what will you be doing all day?
Your role as part of the Enterprise team means your daily responsibilities may include:
- Managing and developing long-term partnerships with some of the world’s biggest brands
- Working closely with a customer to increase product adoption and engagement
- Retain client ARR spending with SimilarWeb (high renewal rate).
- Proactively identify and close opportunities for upsells, increasing the lifetime value of our customers
- Making sure that our customers are getting the most value possible from the product, and reaching their business goals and KPIs
- Consult clients on business measurement of success and pain points to deliver the value of the product
This is the perfect job for someone who has:
- Fluency in English and Mandarin (to support Mandarin-speaking clients in GCR)
- Minimum of 5 years of experience in a commercial role, with at least 3 years consistency in previous role(s)
- Background in SaaS, Data and Insights sales
- Demonstrated success running consultative sales processes in complex Enterprise organizations
- Strong understanding of the digital marketing space and trends
- Able to identify value drivers in recurring revenue business models
- Strong presentation skills; feels confident presenting in front of senior management of prospect organizations
- Team player who can collaborate effectively with colleagues and business partners
About the Account Manager, Enterprise team
Our Enterprise team gets to work with some of the most successful brands in the world, and develop real relationships with them. You’ll have the unique opportunity to become a trusted advisor, and implement strategies that help these companies succeed far beyond what they had imagined.
In-Office Policy
At Similarweb we are all about building culture and as such we are an office first organization. We value daily collaboration with peers and all levels of leadership. We pride ourselves on offering free lunches, standing desks, all you can grab snacks, happy hours, quarterly night outs, company sponsored office events and much more. In other words, we are building a community and looking for people who want to be engaged and involved.
Why you’ll love being a Similarwebber:
- You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.
- You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.
- We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.
- You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.
- Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.
