Customer Service Officer

Job Description & Requirements

Lynn Aesthetic was established since 1986.

We are a professional wellness company seeking perfection for the benefit of our clients' wellness.

We are seeking highly motivated personnal to join our organisation.

Customer Service Officer.

Working in similiar industry.

2 years relevant experience.

Pleasant personality.

Outgoing personality.

Sense of responsibility.

Enjoy speaking and taking care of customers' needs.

RELEVANT WORKING EXPERIENCE

iNTERESTED PLEASE WHATSAPP TO 96852020

Job Purpose

The account manager's job purpose is to be the key driver behind sales revenues for the various Media advertising spaces that Stellar Lifestyle markets.

Responsibilities

The job responsibilities cover the entire selling cycle in pursuing business opportunities with both direct customers and advertising agencies. In summary, you will:

• Grow our advertising business in established sectors as well as pursue new accounts development in untapped markets.
• Take pride in professional account servicing and be committed to close every business deal with integrity and thorough servicing.
• Be at the forefront of providing innovative solutions in the Out-Of-Home media environment.
• Spearhead and develop creative and integrated media solutions for advertisers to maximise the impact of their advertising campaigns by using offline and online engagement offered by the company.
• Candidates with online website/portal/apps advertising sales will have an added advantage.

Qualifications & Work Experience

• Candidate should preferably possess a relevant Diploma or Bachelor's Degree in, Business Administration, Marketing, Media and Advertising Management or equivalent
• Candidate should preferably have more than 2 years of relevant experience in media and/or advertising sales or any additional experience
• Fresh graduates who are passionate in advertising and sales or who have related internship experiences are welcome to apply.
• Strong passion for the media and advertising industry is a must
• Good written and spoken communication skills, with strong negotiation and numeracy skills
• Meticulous, ability to multi-task and work within tight timeline
• Possess positive disposition, independent, resourceful and a team player

• Well Established Company
• Basic $3000 - $3500 + Commission + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working days: Monday to Friday
• Working hours: 9am to 6pm

Job Responsibilities:

• Build and maintain long-term relationships with key clients
• Identify opportunities for account growth and develop strategies to increase revenue within key accounts
• Develop and implement detailed account plans to meet client objectives and drive business growth
• Collaborate with the sales and marketing teams to create customized solutions and presentations for clients
• Serve as the main point of contact between the client and the company
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Certificate/Nitec/Diploma in Sales & Marketing, Business Management or related field with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Primary Responsibility:

Support the Secretariat team by handling the financial and logistical tasks related to the administration of arbitration cases.

Requirements:

• Diploma in any field
• With a minimum of 2 years of work experience in a clerical / admin role or equivalent
• Strong communication and interpersonal skills
• A good team player who is able to work independently

About Company:
Our client is a leading fire safety provider, established in 1971. The company specializes in supplying, manufacturing and contractor of Fire Protection Systems, Access Flooring Systems, Industrial Fire and Safety and Rescue Products, Building Safety Products, etc., and is ISO 9002 certified.

Job Description:
- Provide excellent support to customers via all relevant communication channels
- Ensure effective follow-up with internal and external stakeholders to ensure invoicing closure in accordance to company service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and customer experience.
- Prepares the necessary paperwork, such as quotations and delivery orders .
- Follows up on outstanding enquiries, back orders and customers’ payments.
- Liaise with warehouse for order picking and readiness.
- Assist and liaise with customers on their ad hoc requirements.
- Other ad-hoc duties/tasks assigned by superior.

Job Requirements:
- Minimum GCE ‘O’ Level, Polytechnic Diploma, or an equivalent qualification
- At least 1 year of experience in sales administration or customer service
- Strong interpersonal skills with the ability to manage multiple tasks in a fast-paced environment
- Proficiency in Microsoft Office applications, particularly Word and Excel is preferred.
- A team player with a strong work ethic and a proactive attitude
- Ability to work efficiently under pressure and meet deadlines
- Exceptional attention to detail and commitment to accuracy

Compensation:
- Working location: South West
- Working hours: Monday to Friday 8.30am - 5.30pm
- Transport pick-up (Joo Koon MRT)
- Variable bonus
- Annual leaves
- Medical and hospitalization benefits

About Company:
Our client is a leading fire safety provider, established in 1971. The company specializes in supplying, manufacturing and contractor of Fire Protection Systems, Access Flooring Systems, Industrial Fire and Safety and Rescue Products, Building Safety Products, etc., and is ISO 9002 certified.

Job Description:
- Assist in arrangements for meetings, events, and office gatherings.
- Support HR functions including recruitment, onboarding and offboarding, employee benefits & claims, leave management, training and payroll .
- Maintain and update employee records with attention to detail and discretion, ensuring data accuracy and compliance with PDPA.
- Oversee and ensure timely application and renewal of work passes.
- Update of work pass holder personal details to MOM, e.g. address, passport details, etc.
- Manage general administrative tasks such as attending to visitors, managing office supplies, inventory, equipment and oversee the maintenance of the office environment, ensuring that it is clean, organized, and conducive.
- Configure and setup end user machines such as desktops and laptops.
- Provide end user support to internal colleagues.
- Performs 1st tier basic IT support role to support end-users computing needs by adopting standard ITIL processes.
- Keeps track/monitor end-to-end change request (CR).
- Keep track of all end-user computing software licenses, assets inventory and accessories/peripherals.
- Other ad-hoc admin support to the HR & Admin Team as assigned.

Job Requirements:
- At least 1-2 years of experience in office administration or HR support roles.
- Strong knowledge of administrative processes and basic HR practices in Singapore.
- Knowledgeable in basic IT support is highly preferred.
- Excellent organizational and multitasking skills with attention to detail.
- Knowledge of Microsoft desktop operating systems and desktop software
- Excellent hardware and software problem solving skills
- Ability to seek solutions to problems using one’s own resources
- Must be able to travel island wide for business needs when requested

Compensation:
- Working location: South West
- Working hours: Monday to Friday 8.30am - 5.30pm
- Transport pick-up (Joo Koon MRT)
- Variable bonus
- Annual leaves
- Medical and hospitalization benefits

​Our client is a global leader in gateway services, who is seeking to recruit Auxiliary Police Officer. This position is based in Singapore.

*Joining Bonus up to $40,000 * Terms & Conditions apply

Auxiliary Police Officer

Responsibilities

As an Auxiliary Police Officer, you will be stationed at the frontlines to provide security services for airlines, contributing towards protecting modern aircraft fleets, as well as ensuring the safe transport of travelling passengers. Other ad-hoc duties include securing the safety of other vital installations in Singapore that encompass the protection assets.

Requirements

· Minimum 3 'N' level credits (diploma holders may be considered for Sergeant rank)

· Must be able to pass annual IPPT (Individual Physical Proficiency Test)

· Must be able to identify and differentiate color for work purposes.

· Comfortable with rotating work shifts

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

The Resident Physician will be appointed as a Prison Medical Officer to render clinical services in the Singapore Prisons Service.

Responsibilities

The scope of work involves practicing acute care, chronic disease management and specialized duties associated with the operational concerns of the Singapore Prisons Service.

Requirements

1. Basic medical degree registered with the Singapore Medical Council ;
2. Minimum 3 years of experience as Medical Officer or equivalent;
3. Prior experiences delivering primary care, women's care or having worked in similar secured setting / facility would be an added advantage.

What we offer

1. Opportunities for further training and upgrading of qualifications
2. Regular work hours
3. Competitive remuneration package that commensurate with relevant experiences, credentials and qualifications

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Responsibilities:

- Familiarity with Singapore, Hong Kong and international financial systems and requirements.

- Responsible for the development of the group's financial management system, including financial accounting, fund and budget management, financial supervision and analysis, internal control system, etc., with ongoing monitoring of effectiveness.

- Participate in the formulation of company strategies and provide financial analysis and decision-making support for key company matters, production and operations, business development, and external investments.

- Coordinate the preparation and implementation of the company's annual financial budget, organize comprehensive budget management, inspect budget execution, and analyse and adjust budget plans.

- Develop the company's financial analysis system, organize regular financial and special analyses (monthly, quarterly, and annually), and provide decision-making analyses.

- Lead financial management, cost management, budget management, accounting supervision, auditing, inventory control, etc., striving to reduce costs, increase revenue, and improve efficiency.

- Organize regular training and professional guidance for financial system personnel, continuously improving the overall skills and management level of the department.

Requirements:

- Bachelor's degree or above in finance or related majors, with preference for CPA or international financial-related certificates. Fluent in spoken and written English and Mandarin.

- Over 8 years of experience as a financial head in a medium to large Hong Kong-listed company.

- Over 6 years of financial management experience in large-scale listed manufacturing companies (with a scale of over 5 billion), with strong comprehensive capabilities in group budgeting, manufacturing costs, and operational analysis.

- Familiar with financial management, with experience in team management (over 80 people), and familiarity with manufacturing process costs.

- Proficient in financial-related software such as SAP and ERP.

- Familiar with national and local regulations and policies, proficient in accounting laws, accounting standards, and financial regulations.

- Strong organizational, coordination, and teamwork skills, with excellent analytical and coordination abilities.

• MNC
• Industry Leader
• Permanent Position
• Experience within food commodities/trading preferred

Our client, a leading player in the food industry, is looking for suitable talents for their growing business as Sales & Key Account Specialist.

RESPONSIBILITIES:

• Lead sales execution, demand / pricing strategies, and forecasting to deliver outstanding commercial performance in Southeast Asia.
• Develop and pursue new business opportunities aligned with the company's strategic objectives for the region.
• Collaborate with other departments to manage shipments and delivery schedules, export/import documentation, product quality, and to resolve client issues.
• Serve as the primary contact point between the company and the clients.
• Build and sustain strong partnerships with clients and stakeholders.
• Lead initiatives and projects, as necessary, to improve product portfolio performance, channel penetration, and market segmentation.
• Represent the company at industry functions, events, and meetings to enhance brand visibility and cultivate connections.

REQUIREMENTS:

• Bachelor’s degree in Marketing, Business Administration or any related field.
• Proven track record in sales, with at least 1 to 3 years of sales experience.
• Background from food commodities/food trading industry will be ideal.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of the meat/food industry and market trends.
• Willing to travel as required, mainly in Southeast Asia.

OTHER INFORMATION:

• Location: Central
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Description & Requirements

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance
• Ensure all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting
• Ensure the completion and regular review of risk assessments for all work equipments and operations
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times

Requirements:

• Possess relevant safety certificates (Eg Advanced Certificate in WSH, Safety Officer's Course or equivalent)
• Minimum 3 years of relevant working experience in Building Construction
• Familiar with ISO45001, ISO 9001 & ISO 14001

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Senior Accounts Executive, West area, $3500-4000

• West area
• Monday to Friday 9am to 6pm
• START ASAP
• 6 months contract
• Training and transportation provided

Job description:

• Assist in verifying invoices to ensure accuracy (e.g., amounts match purchase orders, goods are recorded in the accounting system).
• Support monthly processing of intercompany and vendor invoices in the accounting software.
• Retrieve documents (physical or digital) as required for audits, monthly reporting, and other purposes.
• Assist with tasks related to receivables.
• Facilitate communication and coordination with external parties when needed.
• Help in preparing reports.
• Support testing during system or process upgrades.
• Perform other ad-hoc tasks as assigned.

Requirements:

• Minimum of Diploma/Degree in Accounting / Finance
• 2-3 years of experience in Account Executive
• Experience in Aerospace industry will be additional advantage

Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Our Client

Regional Corporate Bank

Location

Central (CBD)

Highlights

1. Supportive team culture and work environment
2. Conveniently located near MRT and several F&B places
3. Potential to extend contract or convert to perm role

Responsibilities

• Manage and maintain corporate banking accounts, ensuring accuracy in account information and transactions such as fixed deposit placements (Corporate clients).
• Process account openings, modifications, and closings in compliance with bank policies and regulatory requirements.
• Assist in loan processing.
• Maintain and update KYC documentation and systems to reflect accurate client information.
• Analyze and verify customer identification documents and information.

Job Requirements

• 1 to 2 years of experience in corporate banking account opening operations.
• Basic KYC knowledge.
• Comfortable with reviewing simple Chinese documents/emails on ad-hoc basis (you may use various translation tools for this task)

Interested Applicants, please click on Apply NOW.

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R1329095

EA License No: 21C0434

• 6 months contract role
• Location: Northeast
• Working days: Monday - Friday 830am -530pm / 9am -6pm

Job Responsibilities:

• Assist with procurement
• Processing of petty cash and invoices
• Verifying payment listings and maintaining of vendor listing
• Checking of payment vouchers from facilities
• Checking of management accounts and financial statements
• Prepare, review of budget proposals and monitoring of expenditure
• Checking of finance documents in preparation and provide support for audit
• Maintaining and updating of Admin and Finance records
• Tagging of fixed assets, inventory, and condemnation of items
• Issuing and obtaining signatures for Cheque
• Provide secretarial support for committee meetings
• Other Ad-hoc duties

Job Requirements

• With relevant working experience
• Diploma in relevant field of studies

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Account Executive | Up to $3k | Full Set Exp | Redhill

Address: Central Link
Working days: 5 days Mon to Fri 9/10am to 5pm (can WFH 1-2 days per week)
Salary: $2500 to $3000

Requirements
Diploma in Accounting, Finance, or a related field.
2 years of full-set accounting experience.
Proficiency in accounting software (e.g., QuickBooks).

We are a start-up interior design firm looking for detailed-oriented and organized accounts executive to join our company.
We allow hybrid working arrangements and has a collaborative working environment.

Job Description:
Handle full sets of accounts including invoicing, receipt updates, vendor invoice processing, payment arrangements, journal entries, maintenance, bank reconciliation, balance sheet schedules, fixed assets registers, and general ledger
Manage day-to-day financial operations and monitor cashflow
Prepare and review gst submission and tax returns
Preparation of financial statements and assist in other related statutory filings required
Manage end to end payroll process, including preparation, calculation and disbursement of monthly salary/commission
Ensure compliance with all statutory requirements such as CPF, income tax and other relevant payroll tax obligations
Support general administrative task

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Account Executive (Full Set)

Working days & hour: 5 days, Mon- Thur (9am-5pm), Fri (8am-4:30pm)

Location: Gul Drive (west area)

Salary: $3500 - $4500

Transportation provided at Joo Koon MRT
Morning : 7:40am
Evening (Mon - Thurs) : 545pm & 6:45pm
Evening (Fri): 4.45pm & 6.15pm

Key Job Responsibilities:

• Responsible for full set of accounts

• Responsible for monthly financial and analytical reports to management

• Involved in asset and inventory reconciliation

• Assist in export and import procedures

• Assist in quarterly GST submission

• Assist in annual corporate tax submission

• Involved in annual external audit

• Assist in implementation of Enterprise Resource Planning system

• Undertake additional tasks and responsibilities when required or as instructed

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Manage day-to-day shipping operations.
• Coordinate with internal teams, freight forwarders, and other stakeholders to ensure smooth and timely delivery of goods.
• Prepare shipping documents, including invoices, packing lists, and customs declarations.
• Track and monitor shipments to ensure on-time delivery.
• Resolve any shipping-related issues or discrepancies.
• Maintain accurate records of shipping activities and documentation.
• Ad hoc duties as assigned.

Requirements:

• Diploma or NITEC in Supply Chain Management, Logistics or equivalent
• At least 1 – 2 years of shipping operation experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About our Company:

We are a leading engineering and construction company based in Singapore. With multifaceted project management capabilities and a strong diverse workforce, we provide a full range of services in engineering, procurement, construction and maintenance of power and industrial plants across the world.

Responsibilities

• Assist the Site Manager in developing, implementing and overseeing the Health, Safety and Environment (HSE) programs at the workplace
• Advise site management on statutory HSE rules & regulations
• Be responsible for effective implementation of HSE management system at the workplace
• Enforce and ensure compliance on all HSE policies
• Participate in HSE Audits as well as others Implementation Contractors (IC)
• Organise regular joint HSE inspections with HSE committee &/or client/subcontractor representatives
• Conduct investigations on accidents, dangerous occurrences & any diseases contracted at the workplace
• Prepare and submit HSE reports to the Corporate HSE Department, Project/Site Managers &/or clients
• Liaise with relevant authorities on all HSE matters as required
• Lead and implement Risk Assessment / JSA
• Lead in conducting and implementing Daily Toolbox Talk

Pre-requisites

• Registered WSHO with MOM
• Registered ECO with NEA
• Qualified FSM
• Minimum 3 years of HSE work experience in power/ industrial plant construction projects
• Good working knowledge of Microsoft Office Applications
• Willingness to work in a dynamic construction site environment
• Flexibility to work extended hours or weekends
• Project Location; JURONG ISLAND (Transport provided at designated pick-up points)

Our esteemed client, an established MNC, is searching for a Customer Service Officer (Driving Range):

Job Responsibilities:

• Act as a liaison with licensees operating at the driving range.
• Provide feedback on the conditions and improvements at the driving range to enhance the experience for golfers and support golf practice sessions.
• Maintain accurate records of credit transfers for various users, including players, staff, and other authorized personnel.
• Assist supervisors in coordinating promotional activities and events at the driving range.
• Suggest sales promotions and activities that add value to users and members.
• Monitor and ensure the cleanliness and proper maintenance of facilities.
• Report malfunctions in the range card system and ensure accurate transactions and submission of cash to the finance department.
• Oversee the efficient collection and washing of range balls.
• Operate and provide basic troubleshooting for the golf equipment and other related devices.
• Ensure range mats are regularly rotated and kept clean.
• Ensure that driving range baskets are neatly collected and organized for golfers.

Job Requirements:

• GCE "N" or "O" Level qualification or equivalent preferred, with at least 1 year of relevant experience.

Additional Information:

• Salary: Up to SGD 2,100 +AWS +VB (1 Month)
• Working Location: Changi Airport
• Working Days:5 day work week (With 2 days rest day)
• Rotating shifts: 6:45am - 4:00pm / 10:45am - 8:00pm / 1:45pm - 11:00pm
• Monthly laundry allowance provided
• Staff transport provided at Bedok (6:30am only) and Tanah Merah MRT stations

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Responsibilities:

• Managing deployment, rostering and attendance records for all UFS Employees.
• To monitor CCTV and alarms for all sites.
• Respond to system alarms and fault indicators in accordance with protocols.
• Manage and administer the keys and electronic access system for card accesses and provisions, access transaction reports, in accordance with compliance requirements.
• Perform security duties, access control, patrolling and crowd management for events when needed.
• Attend and respond to enquiries through emails and calls.
• Conduct physical patrols of the premises when needed.
• Support and respond to any security incidents, assist to evacuate and escalate in accordance to standard protocol and relevant departments respectively.
• Assist the Operations Team for any internal investigation when required.
• Perform the functions of Security Concierge Officers when required.
• Acquires good understanding of the all the sites' Security Manuals, Access Control procedures and Security Standards.
• Overseeing, recruitment and covering for Manpower Shortfall.
• Assisting Operations Team in planning & managing site deployment.
• Preparation of different operational reports.
• Preparation of daily, weekly, monthly compliance summary reports
• Overseeing compliance matters.
• Assist in other duties as assigned by General Manager.

Requirements:

• Must have valid PLRD Security Officer License with RTT (Minimum SSO Rank)
• Proficiency in Microsoft Office software is a must
• Must be tech-savvy
• Must be able to commit to rotating shifts
• Experience in Control Room functions is a Bonus

Job Scope -

1. Follow Standard Operating Procedures and resolve customer complaints promptly.

2. Answer to and manage customers queries via Email / Hotline (incoming call).

3. Monitor & follow up on escalated cases that require clarification updates.

4. Adhere to work reporting schedules, carry out instructions and any other ad-hoc duties assigned by your superior.

5. Support departmental Key Performance Indicators set by Management.

6. Ensure a positive client experience by following up and resolving customer service-related issues in an appropriate and timely manner

Requirements -

1. Excellent command of English, both written and spoken.

2. Strong phone contact handling skills and active listening.

3. Pleasant and cheerful personality.

4. Excellent communication and presentation skills.

5. Ability to multi-task, prioritize, and manage time effectively.

6. Able to handle a fast-paced environment.

7. A confident and effective team player and able to work independently and under pressure.

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Role

Offer IT Services and Solutions to customers

Job Scope

• To implement effective and consistent sales processes.
• Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT & Digital services within a defined market.
• To achieve established sales goals related to the building of necessary pipeline, legitimate contacts made within target market, presentations made to key stakeholders and decision makers, pilots produced, and full service and production agreements executed.
• Establish sales objectives through effective forecasting.
• To manage and develop major and critical customer accounts and coordinate the management of account management support when needed.
• To negotiate all aspects of contractual agreement including terms and conditions, duration, and pricing with the contracting entity.
• To develop and maintain relationships at the 'C Suite' while understanding and communicating prospective customers' corporate culture.
• To constantly cultivate and establish good rapport and relationship with clients.
• To maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunity within account based on evolving needs of client over the longer term.
• To prepare/craft out quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• To work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• To ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• To research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Cold calling to arrange meetings with potential customers and prospect
• Interfacing with vendors / suppliers and building up relationships
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager

Job Requirements

• Having strong business-related knowledge, conscious and sensitive to business practices, Ability and desire for sales job with a confident and determined approach, Matured, proactive and able to work independently with minimal supervision
• Should be capable of thriving in the competitive market
• Highly Self-motivated and ambitious in achieving goals
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility, and determination
• Team player and able to work under fast-paced environment