Role Overview:

Our client is currently looking for a Account Assistant Manager at a Japanese Trading company.

Job title: Account Assistant Manager

Location: West Area (The nearest MRT is Jurong East)

Key Responsibilities:

・Manage the full set of accounts

・Perform daily financial accounting tasks.

・Maintain and update the fixed assets register

・Handle partial set of accounts, including month-end closing activities.

Conduct general ledger postings and reconcile all accounts, including bank reconciliations

・Prepare balance sheet schedules and audit schedules

・Coordinate and provide necessary information for statutory reporting, including quarterly GST submissions

・Liaise with auditors as required

・Ad-hoc duties as assigned

Requirements:

・Minimum 2-3 years of experience in Accounting role

・Strong communication, interpersonal, and administrative skills

・A good team player with a positive attitude

・Quick learner with strong attention to detail

・Proficient in Microsoft Office applications (Word, Excel, PowerPoint)

・Conversation level of Japanese would be an advantage to communicate with Japanese stakeholders

Others:

Salary: SGD 4,000-5,500 +AWS +VB (depending on the individual performance)

Interview process: 1-2 rounds (In person)

Annual Leave: 14 days

Medical benefits: GP cashless, Group Hospital and Surgical Insurance, Group Term Life Insurance

Allowance: Transport allowance, Mobile Allowance

Application Procedure

Interested candidates who wish to apply for this position, please click APPLY NOW or send your latest CV to us via email.

Email Address: [email protected]

Include in your CV: your current&expected salary, start date and notice period (if applicable)

We regret that only shortlisted candidate will be notified.

ICMG TD PTE. LTD

EA Licence No: 24C2427

Haruka Wada

EA Registration number: R2198870

• Process suppliers’ invoices, including checking to supporting documents, obtaining approvals and accounts coding.
• Process and verify staff claims
• Accrue expenses and unprocessed invoices
• Process invoices to customers & related companies
• Raise and post monthly journals
• Perform monthly accounts reconciliation
• Review creditors’ ageing and follow up with vendors on outstanding balances
• Perform cash projections
• Check and verify GST computation on incoming shipments and invoices
• Manage petty cash
• Prepare audit schedules and attend to audit queries
• Other accounting-related tasks and admin support

Requirements

• Min LCCI / ACCA / Diploma in accounting
• Min 2 years of AP experience

Mon to Fri office hours

Pharma industry

Up to $4K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

Principal Responsibilities (What does the job do?)

1. Perform document checks on Instruction (i.e., Board Resolution, Structured Form) for change of account signatories.

2. Conduct ID&V (identification & Verification) where EWSS (Enterprise-Wide Surveillance System) screening is performed for new directors and/or new-to-bank signatory.

3. Create customer profile records for new signers in core banking systems

4. Compare & identify required changes for account signatories

5. Ensure account signatories details and account operating requirements are properly maintained and updated.

6. Ensure all tasks assigned are carried out in accordance with the operating and compliance procedures.

7. Participate in department’s initiatives (process improvements, system enhancements etc.) e.g., Work across business and technology lines and functions to define, analyze and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance.

8. Ensure all requests are processed within the agreed service-level agreement (SLA)

9. Coordinate and follow up discrepancy items with relevant parties promptly and escalate any exceptions to supervisor.

10. Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor at once.

11. Attending to email & phone enquiries from BUs (Business Unit) and other teams

12. Handle internal customer complaint tactfully and ensure responsive problem solving for enquiries from branches and other units / parties.

13. Stakeholder Management with Regional Ops and Product Team, Risk & Control

14. Accept any ad-hoc duties when assigned

Requirements (Key Experience & Skills)

1. Bachelor’s Degree in any field

2. Relevant experience in operational controls & pre-checks capability in a Corporate Bank settings

3. Proficient in MS (Microsoft) Office Applications

4. Have a strong control and process management mindset, constantly paying attention to details and have ability to perform deep-dive investigation

5. Ability to exercise sound judgement on transaction monitoring and escalation of red flags

6. Strong domain knowledge and work experience on corporate banking and associated process life cycles

7. Passionate on driving changes and possess a can-do attitude in face of challenges

8. Flexibility and ability to multi-task and take on diverse types of roles and activities at the same time in a fast-paced environment.

9. Able to effectively manage time and prioritize tasks and responsibilities

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver quality service to our customers to achieve total customer satisfaction.
• Solicit customers feedback and identify problem trends for improvement actions.

Skills/Requirement

• Minimum of ITE, 'O' levels. Open to consider Entry Level agents/officers ( training will be provided )
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Our client is from Construction Industry. They are looking for a WSH Officer to assist their Engineer team for the next phrase of their business. They are located Islandwide of Singapore– easily accessible. The WSH Officer is responsible for:

Duties

• Effectively lead the safety team and ensure the implementation of Workplace Safety & Health (WSH) Management Systems to minimize risks and accidents.
• Review and update all risk assessments to maintain compliance with WSH regulations and legal standards.
• Investigate on-site incidents and implement corrective measures to prevent recurrence.
• Ensure adherence to WSH Act provisions, enforce safety measures, and conduct regular inspections to ensure compliance among staff and subcontractors.
• Ensure the effectiveness of fire protection systems and emergency response management for the office and factory.
• Promote a strong safety culture through training, awareness campaigns, and employee engagement activities like drills and competitions.
• Liaise with statutory bodies, keep up to date on WSH regulations, and ensure compliance with waste management and licensing requirements.

Requirements

• Registered as WSHO with MOM
• Min 3 years of experience performing as a WSHO
• Relevant Qualification in Workplace, Safety and Health / Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Benefits:

• Basic Salary up to $2,800 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Operation Officer located in Changi. Our client provides full-fledged freight forwarders offering full inter-model transportation services for both inbound and outbound cargos. Your responsibility involves managing import operations, including awaiting pre-alerts to handle cargo release or delivery arrangements. Responsibilities include inspecting cargo at the warehouse for discrepancies and consulting the team leader for further instructions. The role requires regular communication with customers and overseas agents, monitoring emails, and handling customs-related tasks such as pre-declaring permits and submitting shipment details via the CCN system to Singapore Customs. Additional duties include billing, email correspondence, and other air import operations tasks, with a willingness to work overtime as needed.

Qualifications:

• Minimum GCE N/O Level
• Good in MS Office – word, excel, PowerPoint

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

About Our Client

• Mon to Fri, 8am - 6pm
• Sat 8am - 1pm

Job Description

• Handle general administrative tasks, including data entry, filing, and document management.
• Coordinate and schedule meetings, appointments, and site visits.
• Prepare and process invoices, purchase orders, and expense reports.
• Maintain and update company records and databases.
• Assist in managing facility-related contracts and service agreements.
• Monitor office supplies and coordinate with vendors for replenishment.
• Support the team in handling client inquiries and follow-ups.
• Ensure compliance with company policies and procedures.

Reach out

Please submit your updated resume by using the APPLY NOW button

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Kanry Search Singapore Pte Ltd’s PDPA and e2i’s PDPA.”

Kanry Search Singapore | 24C2261

Sarah Lau | R22110930

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Orchard shopping mall/Bugis Library

Day/Night Shift available

1. Work in Shopping mall/Library environment

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. PC Knowledge required.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 or whatsapp 9137 4851 (Audris)

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.

Job Responsibilities

• Accounts Payable function, include booking of purchases invoices
• Manage cash and bank balances, include bank reconciliations and daily bank balance reporting
• Handle cheque and wire transfer for direct payments to vendors
• Prepare and post payment vouchers for direct payments
• Handle petty cash reimbursement and posting to system
• Prepare the quarterly GST return for purchases
• Prepare bank reconciliation and inter-company/ branches billing
• Assist in month end closing of the AP accounts, including AP revaluation journals
• Prepare monthly creditors report
• Undertake other accounting duties when assigned

Job Requirements

• Minimum NITEC or certificate in Accounting, Business Administration or equivalent
• Proficient in Microsoft Excel
• At least 2 years of accounts payable experience
• Attention to detail and accuracy
• Able to start within short notice will be an added advantage

Work From Home (WFH) APPOINTMENT SETTING OFFICER

From $10/HR

High bonus

Looking for independent, reliable, committed individuals

Fix appointments only

No sales involved

Script provided

3hours a day

Mon to Fri

5 day work week

Housewives and retirees welcome

Experience not required

Work long term

SG/PR

We regret that only selected applicants will be contacted for an interview

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Airport Security Officer

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Changi Airport
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

Job Responsibilities:

• Plan and assign equipment operators for aircraft pushback/towing, water/toilet servicing and supply of GSE equipment.
• Liaise with IGO/Maintrol/CEG for aircraft towing and other utilities servicing activities.
• Liaise with Equipment Maintenance team on equipment requirements/shortages.
• Maintain regular walkie-talkie communication with the equipment operators to ensure punctual departure of flights and any other changes in assignment for any services.
• Attend to customers’ requests/complaints (where necessary).
• Update the duty supervisor on any delay.
• Carry out any other duties as assigned.

Job Requirements:

• Higher Nitec / Diploma in Aviation or Aircraft Mgt
• Candidates who are proficient in SAP and Microsoft Applications will have an advantage
• Must be able to perform 12 hour rotating shift works
• Work Location: Changi Airport

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Simei School

Position: SO/WSO - Security Officer/Senior Security Officer. Day Shift

1. Work in School environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. PC Knowledge required.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 or whatsapp 9137 4851

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.

• Identifying customers: Finding new and potential customers
• Closing sales: Negotiating prices and terms, and preparing sales agreements
• Building relationships: Maintaining contact with customers, and following up to continue relationships
• Analyzing markets: Researching target markets, and developing sales
• Preparing reports: Completing monthly sales reports
• Attending events: Attending conferences and trade shows to learn about new products and customer needs
• Resolving issues: Handling customer complaints, returns, price changes, and discounts

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business, and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Senior Credit Officer based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

The Credit Maintenance Intermediate Analyst is an intermediate level position responsible for capturing and recording data on credit exposures, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to coordinate and maintain data quality in credit systems, monitor and report credit exposure, escalate deficiencies and recommend delinquent strategies in alignment with overall credit policies.

Responsibilities:

• Maintain data of relations and facilities in credit system, and enter data accurately in various auxiliary credit systems
• Consult with Relationship Manager (RM), Mortgage Sales Specialists to formalize requests for Mortgage credit facilities or raise other problems to the appropriate organizations for their attention
• Detect revealed trends in the process of limited control to assess the needs of the line of credit, operations, or system problems
• Maintain accurate controls ensuring timely follow-ups for loan applications (new acquisition and repricing)
• Prioritize and process the review of incoming credit applications to verify their accuracy and integrity, interpret them so that they are concise, exact, integral, in compliance with the policy, and register them in the database accurately and in a timely manner
• Aid important portfolios and apply professional decisions when interpreting information and results
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Experience in Mortgage underwriting preferred
• Working knowledge of industry standards and practices
• Working knowledge of data analysis tools and methodologies
• Demonstrated analytical skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job description:

• Full cycle of recruitment- Create job ads, shortlist, schedule interviews, conduct interviews, and work pass application and onboarding.
• Cessation of staff - offboarding and cessation process.
• Assist in monthly processing of salary.
• Review and improve HR processes for efficiency and effectiveness, revise and implement compensation and benefits plans.
• Assist with company events planning.
• Adhoc duties as assigned- if any.
  
  Requirements:
• Minimum a diploma in business or human resource management or related field.
• At least 1 year HR generalist working experience.
• Proficiency in Microsoft Office applications.
• Able to work well in a team.
• Effective communication skills.
• Detail-oriented.
• IHRP certification preferred.

• Assist in M & E services maintenance
• Supervision of contractors in additions and alterations
• Supervision of building maintenance works, cleaning services, security, landscape and pest control services
• Diploma in Engineering/ Building Management/ Building Services/ Real Estate
• Minimum 3 years of working experience in building services maintenance work
• Preferably a certified Fire Safety Manager
• Able to communicate with all levels
• Computer literate
• Service-oriented mindset
• Able to commence work immediately or within short notice will be an added advantage

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

Customer Service:

· Handle incoming calls and emails from customers, addressing their inquiries, concerns, and providing accurate product/service information.

. Manage customer onboarding process

· Assist customers in a courteous and professional manner, ensuring exceptional service and satisfaction.

· Provide after-sales support, troubleshoot issues, and collaborate with relevant departments to ensure prompt resolution.

· Perform daily transaction checking.

· Consolidate customer settlement report.

· Maintain accurate records of customer interactions, transactions, comments, and feedback in the company's database.

· Generate reports and summaries as required by management.

Ad Hoc Duties:

· Support various departments with administrative tasks as needed.

· Assist in organizing company events, meetings, and conferences.

· Participate in process improvement initiatives to enhance customer service efficiency and effectiveness.

Qualifications:

· Minimum Higher NITEC, Diploma in Business, accouting or a related field

· Proven experience in customer service and accounting roles is preferred.

· Excellent verbal and written communication skills in English and Mandarin.

· Strong interpersonal skills and ability to build rapport with customers.

· Detail-oriented and organized with the ability to manage multiple tasks efficiently.

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).

· Ability to adapt to changing situations and work effectively in a fast-paced environment.

· Prior experience in customer service is a plus.

MCTPay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.