Job Description

• Verify revenue accuracy and review transactions, reporting any discrepancies to the Account Manager/ General Manager.
• Perform trial balance and credit card reconciliations and follow up on guest ledger accounts.
• Handle inter-company transactions, including processing debit/credit notes, resolving disputes, and managing commissions.
• Perform cashier reconciliations, monitor transactions, and ensure proper record-keeping.
• Manage billing and prepare receivables reports to support a smooth month-end closing process.
• Monitor and follow up on outstanding payments to ensure timely collection.
• Conduct general office administrative tasks, such as managing documentation, filing, record maintenance, and inventory of office supplies.
• Assist with basic HR functions, including maintaining leave records and tracking employee attendance. Maintain and update employees’ personal data files.
• Apply for work permits and manage matters related to the Ministry of Manpower.
• Perform other administrative and ad-hoc duties as required.

Requirement(s)

• Proficient in computer applications, particularly Microsoft Office and Excel.
• A collaborative team player with a positive work attitude.
• Hardworking, eager to learn, and adaptable to new challenges.
• Detail-oriented, organized, and capable of multitasking effectively.
• Holds a Diploma in Accounting, Finance, or a related field.
• Possesses at least 1 year of relevant work experience.

As a Key Account Manager, you will play a pivotal role in expanding our horizons and reinforcing our presence locally in the FMCG industry.

Your responsibilities will include:

• Managing sales reports and product lists
• Analyzing profit margins and developing strategies to improve them
• Collaborating with brands and suppliers
• Addressing logistical challenges related to business expansion
• Building and managing a sales network
• Communicating effectively with team members

What We Look For:

• Experience in sales, preferably in the FMCG industry
• Strong analytical and negotiation skills
• Familiarity with product details and market trends
• Ability to handle logistical challenges and build effective sales networks

JOB DESCRIPTION

Medical Officers are conditionally or fully registered doctors

Major Duties and Responsibilities:

1. Management of all patients under their care, including but not limited to:

· Active involvement in daily ward rounds

· Ordering and reviewing of investigations and treatment

· Performing and/or assisting in procedures and interventions

· Communicating with patients, relatives, and colleagues

· Obtaining informed consent for major procedures

2. Assisting and supervising House Officers in their team

3. Reviewing and/or clerking all new cases in their assigned wards/teams and performing emergency treatment

4. Updating and completing case records of all patients under their care

5. Assist in the running of Specialist Outpatient Clinics

6. Counselling patients who wish to be discharged against medical advice

7. Writing medical reports and signing death certificates

8. Participating in department training activities and meetings

JOB REQUIREMENTS

· Graduation from one of the medical schools recognized by the Singapore Medical Council

· Completion of housemanship

· High standards of professionalism and ethical conduct

· Good communication skills

• Responsible for sourcing
• Responsible for sales & gross profit margin
• Check and review products' performance, on a continuous basis, to ensure that the category is managed effectively
• Plan promotion activities
• Negotiate other Income Rental for (Gondola End, Bin, Block Display, etc.)
• Negotiate Trading Terms, Rebate & Incentive with suppliers
• Develop private Label / House Brand
• Update Planogram periodically according to sales performance and margin contribution of the category
• Work with Operations to maximize sales & profit

Overview and Objective of the Position

The Marketing Officer will work collaboratively with the Marketing and Admissions team in the execution and evaluation of marketing strategies that contribute to growth of domestic student enrolments at Curtin Singapore.

A key focus of this role will be in executing recruitment and conversion activities to drive increased domestic student enrolments. This will be achieved by supporting partnership management, development and execution of sales and marketing strategy, and tactical execution of lead conversion strategies.

Key Result Areas:

• Participate in student recruitment activities including, but not limited to, training, events, education fairs, handling enquiries, campus tours and student conversion
• Liaise with applicants, education agents onshore and offshore and Navitas Source Country Offices in regard to applications and enrolments such as:

1. Implement interaction through various communication channels
2. Manage or respond to enquiries or applications with relevant stakeholders
3. Provide information packs to stakeholders
4. Identify and allocate applicant enquiries to relevant stakeholders
5. Facilitate resolution of issues raised by relevant stakeholders

• Work closely with the Admissions team regarding student applications and acceptance process
• Contribute to student recruitment targets and provide input on forecasts against key initiatives and enrolment targets
• Provide input into the development of annual marketing plans, recruitment targets and budget
• Provide support on data collection for market and competitor research
• Provide support in building and nurturing relationships with agents, schools/ institutions, industry, and governments
• Ensure compliance with internal and external regulatory framework
• Domestic travel may be required

Qualifications and Selection Criteria Essential

• Relevant qualifications and demonstrated work experience within the education industry or related area
• Demonstrated commitment to the provision of a high quality client-focused service and develop sales and recruitment strategies that deliver against agreed student targets
• Demonstrated ability to manage a high volume of tasks with competing priorities in an organized manner and within strict deadlines
• High level interpersonal, communication, negotiation and presentation skills including Business level written and oral capability in English and Mandarin
• Ability to demonstrate innovative thinking and proactive work habits including an eye for detail
• Proven ability to work autonomously and collaborate as a team player
• Flexible attitude to work including a willingness to work outside of normal office hours in support of recruitment activities
• High level computer skills including an understanding of and experience in using various student management systems

Desirable

• Success in a sales role within the Higher Education sector, within Singapore or internationally
• Knowledge of admissions policies and procedures pertaining to administration, Singapore Immigration & Checkpoints Authority policies for Student’s Pass
• Experience of working effectively within a matrix structure to ensure competing demands are met
• Familiarity with lead automation systems, Marketo, Salesforce, or Power BI

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site
• Contract period Jan’25 – Jun’25

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

What you'll be doing

• Process claims and billing, handle bill adjustments, and follow up on pending claims
• Manage accounts receivable, update receipts, review AR aging, and perform revenue and bank reconciliations
• Resolve claims system issues, liaise with clinic operations, and ensure system interface accuracy
• Support debt collection, set up service codes, and maintain charging rules
• Prepare reports, audit schedules, and cash flow projections
• Handle daily clinic cash collection
• Assist with ad hoc tasks as needed

What we're looking for

• Diploma in Accounting
• Similar experience in accounting, preferably with healthcare setting
• Internship experience will be considered too

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Location: Pasir Panjang

Shift: 12-Hour Rotating

Benefits:

• 13th Month AWS
• Medical Coverage

Requirements:

• PLRD License
• RTT Certification

Apply via WhatsApp:

• Karthik: +65 8800 8514

Responsibilities

· Propose buy quantity to management and drive the overseas and local buy of raw materials as per approval obtained

· Responsible for forecast buys for new products and replenishment

· Ensure stock inventory is accurate and up to date and generate stock inventory reports for management

· Responsible for supplier and cost evaluation (quality, cost, delivery, MOQ, etc)

· Responsible for supplier negotiation, cost analysis and conduct post debriefs

· Responsible to follow through the end to end operational procurement process from placing order, issuing and following up on Purchase Order delivery and shipment schedules

· Ensuring all purchase order are fulfilled and delivered Just in time

· Able to get an alternative or replacement products for out of stock items or product delayed in shipment

· Perform good receiving operation, all necessary documentation processing and ERP system input

· Ensure stock inventory is accurate and up to date and generate stock inventory reports for management

· Liaise with Finance for invoicing and payment matters

· Maintain strong working relationship with our suppliers the internal brand team and operations team

· Ensure logistics to the stores are in place and meet operational needs.

· Any other duties or ah-hoc tasks assigned

Requirement

· Diploma in Supply Chain/ Logistics Management or equivalent preferably

· Minimum 2 year experience in procurement, preferably in the F&B industry

· Confident, presentable, energetic and possess a pleasant personality

· Meticulous in execution of work duties

· Pro-active, flexible, adaptable and a fast learner in a demanding work environment

· Positive attitude and hardworking

Job Description & Requirements

· To develop & implement Health, Safety and Environment (HSE) policy, programs &

procedures

· To ensure all safety matters are in compliance with statutory, contractual &

management system requirements

· To oversee and lead the Safety team in the implementation of company’s safety

system at project sites

· To conduct toolbox meetings

· Perform construction site safety inspections & attend site walks with client &

subcons

· Identify unsafe work practice and work condition & recommend control measures

to project team

· Prepare/Review Risk Assessment/SWP/Method Statement/Permit-to-Work for all

project works. Manage and maintain/update these safety records & checklists

· Inventory management for Personal Protective Equipment (PPE)

· Support haze and pandemic activities

· Respond promptly to incidents & accidents

Requirements:

· WSQ Advanced Certificate in WSH or its equivalent

· Registered WSHC/WSHO with MOM, ECO with NEA

· Have a good knowledge in Occupational Health & Safety Management System

· Have excellent people management & interpersonal skills

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The TikTok Account team provides identity and access related services to TikTok and TikTok ecosystem businesses (Ecommerce, Business, Music, Live). We are building Account as a foundation service to empower business innovations.

As a product and platform team, we build robust and reliable systems to facilitate the company's various directions, also proactively facilitate user account access growth and security. We are facing engineering challenges across scalability, reliability, security and system performance, as well as a wide variety of business challenges.

On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right.

Responsibilities:

1. Design, test, deploy and maintain backend services and core components of distributed systems.

2. Conduct system designs and code reviews.

3. Collaborate with other engineering teams to elevate technology and consistently apply best practices.

4. Constantly evaluate and improve efficiency, scalability, and stability of our systems.

Qualifications

Minimum Qualifications

1. BS degree in Computer Science, Electrical Engineering, Computer Engineering or related areas.

2. Experience in one or more programming languages such as Go, Java, C++, Python etc.

3. Abilities to quickly ramp up on new technologies, tools and domain knowledge.

4. Experience in backend server development and database solutions.

Preferred Qualifications

1. Good problem-solving, analytical thinking capabilities and exceptional attention to details.

2. Good communication and collaboration skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Join a dynamic team and contribute to the success of a global leader in ICT infrastructure and smart devices. We are seeking a highly motivated and results-driven Account Manager to drive business growth within the Aviation, and E-commerce sectors

Responsibilities

• Identify, qualify, and pursue new business opportunities within the target sectors, developing and executing targeted account plans
• Build and nurture strong, long-term relationships with key decision-makers at target accounts, including C-level executives
• Develop and present compelling solutions that address customer challenges and leverage the latest ICT technologies
• Achieve and exceed sales targets, drive revenue growth, and contribute to the overall success of the business
• Conduct market research and analysis to identify emerging trends and opportunities within the target sectors
• Work closely with internal teams (e.g., sales engineering, marketing, product management) to ensure successful project delivery

Requirements

• Bachelor's degree in Business, Computer Science, or a related field
• 5+ years of proven success in enterprise sales, account management, or business development within the ICT industry
• Demonstrated experience in selling complex solutions to customers in the Aviation or E-commerce sectors
• Strong understanding of IT trends, including cloud computing, networking, cybersecurity, and digital transformation
• Excellent communication, presentation, and negotiation skills with the ability to influence key stakeholders
• Strong analytical and problem-solving skills with a data-driven approach

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

JOB DESCRIPTION

• Provide sales and administrative support for assigned events.
• Events management and operations including pre-event preparation, on-site execution, and post event closing.
• Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order.
• Handle client enquiries and requests
• Ensure the projects are implemented according to client’s expectation.
• Liaise with clients on project requirements and design concepts for events or exhibition.
• Generate ideas and concepts with team members.
• Liaise with in-house and client’s designers on 2D/3D visual design proposals, submission and approval.
• Prepare proposal and quotation, generate budget, and cost analysis upon completion of projects.
• Conduct site inspections and survey.
• Coordinate with event venues operator on set-up and logistic arrangements.
• Events logistics planning with internal & external team members for setup and tear down.
• Manage timeline, production and setup schedules.
• Coordinating with external vendors for audio, video and lightings setup.
• Submission of risk assessments and permits and ensure safety requirements at event venues.
• Administrative duties and manage other matters as assigned.

REQUIREMENTS

• Degree/Diploma in events management or equivalent.
• Minimum 3 years of hands-on experience in MICE/Event Management industry.
• Good business acumen skills with the ability to execute budget and costing analysis in developing appropriate pricing strategies to identify opportunities and evaluate potential outcomes.
• Attention to details.
• Possess technical knowledge in conceptual design drawing, floor plan, furniture, material, and finishing will be an added advantage.
• Able to read construction drawings and visualise 2D/3D design presentations.
• Good team player.
• Outgoing personality.
• Dynamic, resourceful, and ambitious.
• Love to interact with clients and vendors.
• Strong work ethic, responsible, meticulous.
• Excellent planning, organisational and communication skills.
• Proficiency in Microsoft Word, PowerPoint, Excel.

Why Join Us:

• Fast-growing company.
• Supportive and friendly working environment with young and dynamic team members.
• Performance bonus and commission incentives.
• We take your feedback and contribution seriously.
• Snacks, coffee and drinks provided in the office.

WORKING DAYS: MONDAY TO FRIDAY (9am - 6pm)

Please send your resume to [email protected] or whatsapp to +6582986126 Ms Lena.

Job Description & Requirements

Responsibilities

• Assist in overtime and payroll calculation
• Answer employee queries regarding leave, salary and overtime
• Update and maintain leave records in Info-Tech system
• Update and maintain employee records in Info-Tech system
• Coordinate document submission with site staff
• Assist in recruitment
• Assist in all foreign worker matters
• Assist in recommending, sourcing and booking of training courses for staff development
• Provide advice to The Management regarding employment legislation and HR practices
• Any other ad-hoc work

Requirements

• Knowledge and understanding of MOM employment law
• Higher Nitec with 2 years work experience, ideally in a construction related field
• Knowledge of Info-Tech software
• Able to communicate effectively with local and foreign employees of all levels
• Willing to learn and grow
• Able to work in a team
• Good work ethics
• Positive character and attitude

Other information

• Working hours: Mon - Fri, 8.30am to 6pm
• Working location: Tampines West

Job Description:

• Perform administrative (non-ecommerce & ecommerce) duties
• Invoicing
• Arranging of delivery routes
• Processing and fulfillment of ecommerce orders
• Data entry
• Processing of sales order in relation to purchasing, packing, shipping, billing and coordination
• Provide customer service for all customer enquiries/contact
• Any other ad-hoc duties as assigned

Job Requirements:

• Proficient in Microsoft Excel and Microsoft Powerpoint.
• Knowledge and experience in Microsoft Dynamics 365 Business Central.
• Candidate should be meticulous.
• Must be able to work independently.
• At least 3 Years of relevant working experience in the related field is required for this position.
• Preferably with working experience in the E-commerce.
• 5.5 days work week.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans and PR only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 1 Feb 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Scope :

- Managing of foreign employee work pass related matters

- Support and maintain training administration and certification for operators

- Support and coordinate HR welfare activities and employment engagement

- Manage eLeave in Workday and reporting

- HR administration such as maintaining for Pfiles, employee information in Workday System

- Manage day-to-day operations issues for Blue Collar employee

- Managing and ensuring confirmation for new employees is on time

- Diploma in HR or equivalent.

- 2 years’ of relevant experience

- Relevant experience in Manufacturing environment

- Experience with Work Pass application

- Able to start in a fast paced environment

- Able to start work immediate or short notice

• To participate in the development of safety and health policies, practices and procedures throughout Company network in compliance with Governmental Regulations.
• To develop Company Safety & Health procedures and programs.
• To monitor new legislation as it relates to safety and health standards and practices and facilitate changes as necessary.
• Liaise with MOM, NEA, PUB and other relevant authorities on all WSH issues.
• To lead the development of and provide guidance to location safety personne regarding issues relative to safety and health programs and practices.
• To identify, investigate, report and provide relative to root causes for incident, employees safety programs, regulatory compliance relative to safety and health.
• To develop and implement solutions for emergency preparedness plans for company sites.
• To participate in hazard identification and risk assessment.
• To ensure that the Integrated Management System (ISO9001 & ISO45001) is implemented, maintained and improved.
• To ensure compliance with legal and other applicable requirements.
• To ensure safety in the course of work
• Possess ECO qualification will be an added advantage.

Our client, a market leader in industrial vehicle is looking for finance officer to join their team on a full time basis.

Working Location: 8 Tuas Avenue 18, Singapore 638892

Working Hours: 8.30am - 5.30pm (Monday - Friday)

Working Arrangement: onsite (during probation period); hybrid work arrangement after confirmation (subject to HM's discretion)

Responsibilities

• Billing and Invoicing

- Maintain an up-to-date billing system and generate accurate invoices in a timely manner.

- Ensure invoices are sent to customers promptly.

• Payment Collection and Reconciliation

- Follow up on payments to ensure timely collection and proper allocation.

- Perform account reconciliations.

• Credit Control and Reporting

- Conduct billing, collection, and reporting activities within specified deadlines.

- Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.

• Database and Records Management

- Maintain accurate and updated customer records in the database.

- Reconcile accounts and resolve payment discrepancies.

• Receipt / Cash Management

- Follow established procedures for processing receipts and cash handling.

- Process payments and prepare bank deposits efficiently.

• Customer Service

- Investigate and resolve customer queries in a professional manner.

- Address inquiries from customers and sales personnel promptly.

• Ad-Hoc Tasks

- Undertake other duties or projects as assigned by the immediate supervisor.

Requirements

• Certificate in accounting or bookkeeping or O Level
• 1-3 years accounts receivables and general accounting experience
• Knowledge of accounts receivable and general accounting principles
• Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365 (AX))
• MS Office proficiency (Excel, Outlook, Word)
• Knowledge of regulatory standards and compliance requirements
• Attention to detail and accuracy
• Good verbal and written communication skills
• Time management and organizational skills
• Team player
• Able to work independently with minimum supervision

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

1. Senior Technical Officer
2. Technical Officer

• Working location: Tan Boon Liat Building (Near Havelock MRT)
• Working days & hours: Mon-Fri, 8.30am to 6pm
• Salary range: Technical Officer (Up to $3000), Senior Technical Officer (Up to $3600) + Transport allowance

Interested applicants can send your resume to ✉ [email protected] or WhatsApp: +65 94283063 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements:

• At least 2 years working experience.
• Require min class 3 licence, possession of own car/motorbike is preferred
• Require G50 clearance (Cat2A) for access to military camps for work
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Lead the entire food services operations and handle any operational related matters

• Analyze on an ongoing basis, internal and external events that affect Business Unit financial budget so as to provide ideas and leadership for both short term tactics and long term plans.

• Evaluate and review strategies on client satisfaction pertaining to operations.

• Develop and direct company’s overall budget planning strategy, plans and cost saving practices.

• Responsible for Business Unitsfinancial budgets and preparation of periodic financial reports / statements for management purposes.

• Supervise and work closely with Director Operations/ COO on the Business Unit financial target and ensure their operating effectiveness.

• Establish overall organization development strategy for both short and long term needs of the business.

• Implement appropriate and efficient approaches to meet sales target.

• Continue review and assess the effectiveness and efficiency of the company’s policies, procedures, processes and identify improvement opportunities in line with the defined Business Units performance framework.

• Work closely with CafeManager to ensure that the deployment of manpower effectively serves the critical goals and needs.

• Provide leadership and guidance to Cafe Manager on addressing the

service, organization and cost saving issues.

• Build and maintain good working relationship with the clients and contract retention.

• Monitor service, food and beverage standards; work with the Chef to take corrective action where necessary.

The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

• Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
• Efficient handling of call inquiries and providing general information of services in The SKILT centre
• ·Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
• Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
• Generate and calculate invoice, record, collect payment, and issuance of receipts on time
• Handle changes in billing, refunds, and credits.
• Handle closing, settlement, and payment collection
• Provide cross-coverage of other Service Relations Officer who may be on leave.
• Support operation functions as and when needed
• Monitor general hygiene and cleanliness of The SKILT Centre
• Any other ad-hoc duties assigned by the management

Requirement

• Fresh Diploma holders are welcome
• GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
• Good interpersonal and communication skills
• Able to speak mandarin to mandarin speaking parents
• Positive working attitude and customer centric mindset
• Customer service mindset
• Meticulous and organised with attention to detail
• Ability to work independently and as a team.
• Enjoy working in fast-paced environment
• Proficient in MS Office
• Hard working and keen to learn
• Able to work on Saturdays

Location

Upper Thomson

5.5 days

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $3,500.00 per month

We regret that only shortlisted candidates will be notified.

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Performs administrative duties

• Supports the Aftersales Manager / Service Manager with administrative activities and paperwork

• Prepare documents for approval

• Monitor leave application for approval

• Monitor over time submission for approval

• Assists with all subcontractors PO / sublets

• Conducts follow up according to subcontractors’ last activity

• Ensures office supplies are sufficient and to order

• Safekeep uniforms and safety boots and coordinate ordering

• Knows the relevant KPIs for his or her target achievement

• Ensures the smooth cooperation between all interfaces

• Filing of all documents and scanning and archiving

Supports the warranty department

• Makes sure that all customer data are updated

• To submit warranty claims

• Take part in warranty disposal

• Ensures warranty documents are submitted on time and error free

• General administration of all warranty matters

Customer care with call centre and reception

• Liaise with call centre on customer requests

• Assist with CCR-S

• Assist with VOC scores and response rate

. Minimum 1 year admin or working experience .

• Follow up on feedback and requests for Service Assistant and Advisors

• Singaporean/PR Only
• Board the Vessel for meeting with captain, liase with MPA

• Good team player with positive attitude
• Able to work independently
• Must commit at odd hours
• Required to work on weekend, public holiday and early mornings as necessary
• Basic computer knowledge
• Preferably able to effectively bilingual in English and Mandarin (to liaise with Mandarin speaking clients)

• Salary negotiable
• Contact directly +65 9710 1370