· Minimum 5 years experience as a Calypso business analyst on Calypso back office.

· Experience on Calypso versions v14 to v17.

· In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.

· Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.

· Experience with regulatory reporting HRF, NORIA, MMSR.

· Experience in interfacing Calypso with external systems.

· Hands-on experience in implementation projects.

· AGILE track record.

· Experience in implementing NR scenarios.

GENERAL OVERVIEW

The candidate shall be involved in managing and coordinating Risk Management and Insurance activities for the Company, as well as the Delegation of Authority within the organization. The candidate will also be involved in liaising with external consultants for Internal Audit and Fraud Risk Assessment.

ROLES AND RESPONSIBILITIES

Risk Management

• Manage and apply the Risk Management Frameworks including reviewing and enforcing policies, procedures, tools and methodologies.
• Work with various business groups on qualitative and quantitative risk management, including risk identification, risk assessment, risk analysis and control assessment.
• Provide support to develop and monitor the execution of risk mitigation plans.
• Plan and conduct corporate risk workshops annually; and project risk workshops where necessary.
• Provide support for the monitoring and reporting of business risks, including key risk indicators.
• Facilitate the preparation and update of risk registers and relevant risk reports for senior management and risk committees.
• Perform secretariat duties to the risk committees.

Insurance

• Management of annual renewal of Company’s insurance policies and placement of insurance policies (where required by the business).
• Provide support in insurance related matters within the organization, including but not limited to, providing insurance related advices and working closely with insurance broker on ad-hoc insurance needs.

Delegation of Authority

• Review and enforce the Delegation of Authority Policy.
• Provide advice on queries related to the application of the policy.
• Provide support for the monitoring and reporting of reportable items to the senior management and risk committees.

Internal Audit and Fraud Risk Assessment

• Liaise with external consultant on the Internal Audit and Fraud Risk Assessment activities, including but not limited to, planning of meetings with internal stakeholders, provision of requested information, provision of clarifications to the audit / risk assessment.
• Provide support for the audit / risk assessment by bridging any technical knowledge or process knowledge gaps between the consultants and the internal stakeholders.
• Exercise professional judgement in the review of information (e.g. requested documents, clarifications, consultant reports).

REQUIREMENTS

• Degree in Finance, Accountancy, Risk Management, Business Administration or relevant discipline.
• Candidate shall have at least 5 years of working experience, preferably in Risk Management and/or Insurance function, or Internal / External Audit role. Additional finance-related work experience will be considered favorably.
• Candidates from energy or asset intensive industries will be considered favorably.
• Candidate with prior experience in working a multi-cultural environment is an advantage.
• Candidate shall be proficient with MS Office applications.

PERFORMANCE CRITERIA

• Successful candidate shall also possess the following personal attributes:

1. A team player with strong interpersonal and communications skills, both written and verbal, with ability to interact with people at all levels. Possess good stakeholder management skills.
2. Ability to work independently and under tight deadlines and multitask.
3. Analytical and resourceful, and is process oriented with a sharp eye for details.
4. Possess pleasant disposition and has a positive and outgoing personality.

Job Responsibilities:

Strategy and Business Planning:

• Develop of models used for business planning, budgeting and forecasting for regular business monitoring, with relevant sensitivity analysis and scenario planning.
• Support in the development of forecast for the Business Unit.
• Support in data extraction and study on systems and drivers of the data centre operational cost.
• Lead in managing various cost pools and exercise expense optimization.
• Drive productive business targeting and administer seamless business operations through intelligence and insights from management reports, analysis and data mining i.e. tracking of drivers etc
• Produce clear, organized, and accurate reports for within agreed stipulated timelines.

Business Management:

• Ensure policies and work procedures if any are updated and communicated internally within the Business Unit on a timely basis and ensure compliance.
• Conduct ad-hoc project feasibility studies and draft proposals, presentations, or approval papers to seek Management’s endorsement.
• Work with various operations/engineering team owners to ensure that data points are updated and correct on a weekly/monthly basis.
• Lead preparation monthly business analysis and forecast, monitor business performance, analyze and interpret financial and KPI.
• Business management, cost control and monitoring of capex and opex spends.

Skills for Success

• Degree in Computing, Statistics, Economics, Business or Finance.
• Minimum 3-5 years relevant working experience in data manipulation, dealing with large set of data and transform into insights in a relevant industry.
• Proficient in Microsoft Office, especially Power Point and Excel
• Possess some data programming skills, for data extraction like SQL skills.
• Knowledge and experience in reading P&L statements/ financial skills

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

Responsibilities:

• Collate and manage all the details regarding the application for the assigned business vertical– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment.
• Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, and managing the testers
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Requirements:

• Degree in Information Technology or any related field
• 1 year of experience in Business Analysis in Financial Services/Banking industry or any industry.
• Willingness to be trained
• Experience in proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template
• Has experience in managing business stakeholders

Interested Candidates may send their resume and cover letter directly to [email protected] ,stating the position as the subject title in the email.
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

What you’ll do:​

• Partner with non-technical stakeholders to understand their analytical needs, help confirm data metrics and build data frame by asking the right questions, document and prioritize requirements
• Design, write and support extract, transform, and load (ETL) processes of user tracking data (e.g. customer lifecycle, segmentation and migration), deliver insightful data findings for business success
• Interpret results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining
• Support gathering of additional data for ad-hoc analysis as needed
• Recommend different ways to constantly improve data reliability, efficiency, and quality

What you’ll need:

• BS/MS or higher degree in mathematics, computer science or other technical/quantitative discipline
• Proficient with database management and analytic tools and languages supporting data analysis and reporting - SQL, Python, R, and Excel
• Experience with BI tools such as Tableau / Power BI
• Excellent verbal and written communication skills, including the ability to communicate complex data findings in a structured and clear manner to a non-technical audience
• Self-starter and entrepreneurial spirit with hands-on approach towards business

• Manage day to day issues including daily health checks of applications and processes, working closely with end-users, development staff, and Infrastructure teams, to prioritize and resolve and/or mitigate outages.
• Investigate production issues and provide a workaround to the user to move the business forward. And share L2 analysis to the L3 team for further investigation.
• Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives.
• Implement continuous process improvement, including but not limited to, policy, procedures, and production monitoring.
• Help in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and optimize technical processing
• Develop and maintain relationships with technical staff, end-users, and clients.
• Carefully evaluate alternative risks and solutions before taking action to provide timely resolution.
• Perform Disaster Recovery (DR) exercise for multiple applications across all country on every year.
• Ensure end of day batch process is getting completed successfully for multiple applications across the country on every day.
• Generate a one-time report as per user request/audit request.

Key Requiirementts

• Minimum 8 years of experience working in the Banking IT industry with Java, J2EE, Struts, Spring, Oracle technologies & Unix. Added advantage if experienced in loan origination application.
• Able to work with a sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.
• Capable in the prompt incident and problem management provides short term workaround and long term solutions wherever is applicable, in order to maintain system maximum uptime and availability
• Strong in change management control (knowledge in ALDON is preferred), good documentation skills and high problem-solving skills. Strong team player. Flexible and able to coordinate team effectively both in and outside of office hours;

Understanding of ITIL methodology would be highly advantageous

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

• Support and advocate for Visa clients comprised of financial institutions and vendors
• Properly escalate incidents promptly per support guidelines and procedures
• Proactively monitor, recognize, analyze, isolate, and resolve VOCC outages utilizing a variety of tools and techniques
• Internal and External Bridge Stewardship in support of timely resolution of internal and client-facing issues
• Work simultaneously and independently on multiple platforms
• Assess the impact of incidents and author communication for distribution to appropriate recipients within set time frames without guidance
• Support scheduled changes

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

Tamarind Global Pte Ltd is a single family office which manages the investment portfolio and philanthropic initiatives of a Singaporean family. Although Tamarind has deep Singapore roots, the family’s professional and personal endeavors are global in nature.

We are looking for a motivated and resourceful individual with exceptional communication skills to join the investment team.

The ideal candidate understands the importance of discretion, enjoys multi-tasking, and can thrive in an international work environment. We welcome candidates with work experience from a variety of industries including but not limited to multi-family office, private wealth management and asset management.

Responsibilities

• Serve as key member of close-knit investment team with focus on private equity and alternative investments
• Engage in activities related to sourcing, analysis, and diligence of potential investment opportunities
• Actively contribute to the investment process, including participation in team discussions, investment research, and implementation of strategic asset allocation
• Aggregate and analyze performance data; compile routine reports for review by investment team
• Assist with portfolio operations, including tracking capital calls and preparing subscription documents
• Support team with management of relationships with external consultants and fund managers

Qualifications

• 3+ years experience in investment management, private wealth management or related field
• Authorised to work in Singapore (Citizen or PR)
• Excellent quantitative and analytical skills
• Extensive experience building complex financial models and / or financial reports in Excel
• Keen interest in understanding financial markets, particularly private equity
• Discreet and detail-oriented self started with excellent judgement and problem solving skills
• Exceptional communication and organizational skills
• Attention to detail and ability to work independently under pressure
• A growth mindset- willingness to adapt and learn in a dynamic investment environment

We are assisting our client, an established healthcare provider, to search for an experienced ERP Business Analyst to join their team.

Responsibilities

• To lead the implementation of ERP systems and provide ongoing support and maintenance for existing ERP applications.
• To analyze existing business processes and workflows to identify areas for improvement.
• Collaborate with stakeholders to gather requirements and develop detailed specifications for ERP solutions.
• Manage ERP-related projects from initiation to completion, ensuring timely delivery within budget constraints.
• Coordinate with cross-functional teams to ensure seamless integration of ERP systems and work closely with the IT Project Manager to ensure application vendors fulfill their SLA.
• Prioritise service request/change request.
• Perform UAT for any release of application patches and enhancements.
• Develop and deliver training programs for end-users to ensure effective use of ERP systems.
• Create and maintain documentation for ERP processes, configurations, and user guides.
• Generate accurate and timely reports, providing valuable insights to support decision-making.
• Develop and maintain financial reports based on business finance requirements.
• Ensure data integrity and consistency across all ERP modules.
• To Undertake any other duties and projects as assigned.

Requirements

• Degree in Business Administration, Information Technology, Computer Science, Finance, or a related field.
• Preferably with 3+ years of experience as an ERP Business Analyst. Those with experience in finance modules in ERP system upgrades and migrations are preferred.
• In-depth knowledge of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).
• Knowledge of business process modeling and improvement techniques is preferred.
• Good to have certification in project management (e.g., PMP) or ERP systems (e.g., SAP Certified Application Associate) and familiarity with SQL and data management tools.
• Proficiency in project management methodologies and tools.

About the Role:

We are hiring on behalf of our esteemed banking client for an Analyst role in Debt Capital Markets (DCM) – Origination. This position is ideal for an individual who is passionate about capital markets, adept at financial analysis, and skilled at building relationships in the financial ecosystem.

Responsibilities:

• Build and maintain strong relationships with local market players in the DCM space.

• Conduct in-depth research on the SGD Bond market.

• Maintain and update data used for marketing materials.

• Prepare compelling pitching materials for potential clients, including conducting relevant analyses and identifying comparable transactions.

• Provide market updates and indicative pricing to prospective issuers.

• Assist in transaction execution, taking a lead role in designated aspects of the process.

• Collaborate with internal teams across various desks to fulfill ad-hoc internal requests.

• Undertake other ad-hoc projects and tasks as assigned by the manager.

Requirements:

• Recognized bachelor’s degree or higher.

• Proficiency in both English and Mandarin to liaise effectively with diverse stakeholders.

• At least 3 years of experience in DCM origination.

• Strong understanding of ICBC Group and ICBC Singapore operations is a plus.

• Proven ability to meet strict deadlines with high-quality output.

• Proficiency in MS Excel and PowerPoint.

• Excellent communication, analytical, and teamwork skills.

• Highly detail-oriented, self-motivated, and eager to learn.

Application Process:

Interested candidates are invited to apply by clicking “Apply.” We regret that only shortlisted candidates will be notified.

About Us:

GreenLane is a Singapore-based recruiting firm specializing in banking, trading, tech, and other industries. We pride ourselves on connecting exceptional talent with leading organizations.

EA Licence No.: 20C0261 | Registration No.: R23118854

By submitting your application, you consent to GreenLane collecting, using, and disclosing your personal data for recruitment purposes in line with our Privacy Policy.

GENERAL PURPOSE OF THE POSITION

This position reports to a Regional IT Manager and provides support of desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. The Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs. In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community.

PRIMARY FUNCTIONS AND RESPONSIBILITIES

Responsibility

End-user Support

• Responds to end users and clients on technology-related issues and questions;
• Supports the business needs of the attorneys, practice groups, and local-office administrative departments and recommends appropriate applications
• Demonstrates proficiency with the firm’s applications
• Provides Level 2 support for practice-group-specific hardware and software
• Performs software installations and upgrades, where necessary
• Responds to and documents situations where standard procedures failed with software or hardware installations or upgrades
• Participates (with testing and documentation) in software pre-pilots, pilots and roll-outs
• Writes technical articles for the internal knowledge base on identified issues, resolutions and work-arounds and on locally managed applications
• Provides status reports to and communicates with the manager
• Performs detailed problem analysis and documents issues and resolutions related to software or network issues and works with Level 3 software and hardware engineers when an issue needs to be escalated
• Communicates with, evaluates usage patterns of, and recommends “best practices” to attorneys and staff to ensure optimal use of the firm’s technology based on knowledge of Firm technology
• Supports Practice Support technologies, including applications, temporary war rooms, and trial sites in remote locations
• Performs desk-side coaching, as needed, in conjunction with the Technology Education team, especially during large-scale roll-outs

Administrative and Operations Responsibilities

• Serves as a knowledgeable resource to team members within the office and the region.
• Provides Mobility support and advanced troubleshooting for approved devices.
• Maintains voice and LAN connections in closets and jacks.
• Performs routine maintenance of servers and applications.
• Resolves network hardware and software problems and coordinates with network engineers to correct issues/problems.
• Deploys and supports office telephone equipment.
• Troubleshoots telephone issues and coordinates with Firm Telecom to correct problems.

Other

• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

EDUCATION AND EXPERIENCE

This job requires:

• an Associate’s degree (A.A) in a related field, and,
• minimum 2 years of experience in hardware and software support at a professional-services organization; or,
• equivalent combination of education and experience.

OTHER QUALIFICATIONS AND REQUIREMENTS

To perform the job successfully, the Technology Support Analyst must demonstrate the following knowledge skills and abilities:

• Strong customer-service orientation
• Technical skills
• Written communication skills
• Verbal communication skills
• Strong interpersonal skills
• Self-starter
• Ability to work individually and as part of a team
• Planning and organizational skills
• Problem solving skills
• Ability to adapt to change and balance competing demands
• Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts).
• Ability to solve practical problems dealing with a variety of variables where little standardization may exist.
• Ability to read and interpret general business documents, instructions and manuals; write routine business correspondence; and speak effectively with employees, clients and vendors.

COMPUTER SKILLS

To perform this job successfully, the Technology Support Analyst must have an advanced knowledge of office productivity software and the Microsoft operating system.

CERTIFICATES, LICENSES, REGISTRATIONS

• Microsoft Office Certification and A+ Certification preferred

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to sit and may occasionally be required to move about. The employee is also regularly required to use a computer, involving substantial movements of the wrists, hands and fingers. The employee is also required to regularly communicate with others.
• The employee may also occasionally be expected to lift and/or move up to 30 pounds with assistance.
• Specific vision abilities required by this job include: close vision and ability to adjust focus.

WORK ENVIRONMENT

• The noise level in the work environment is usually moderate
• May require occasional travel
• This job may require occasional evening and weekend work on an overtime basis.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Data Quality Engineer/Analyst

Internal Code: A24122

This is a healthcare application:

• Mobile application (iOS and Android)
• Dashboard (React)

What will you do?

Support the development and business teams in unit testing and archiving data, engineered features, and algorithmic inputs/outputs throughout the data pipeline and to support analytics.

Proven experience as a data engineer/ data analyst in mobile app development projects and administrative dashboards.

1. Create unit tests throughout the data and algorithms domain:

• Work with engineering and business teams to implement wide-coverage unit tests of data and engineered features at different stages throughout the data collection and processing pipeline
• Create unit tests of inputs to and outputs from the algorithms that drive the clinical service
• The unit tests include validation of the inputs and outputs of black-box machine learning algorithms
• Establish a regular process to execute the tests and document their outcomes as a part of our product development and release lifecycle

2. Implement and refine mechanisms to continuously archive the state of algorithmic inputs and outputs:

• Implement a process of taking snapshots of data/features input into algorithms necessary to recreate their outputs/predictions at any point in the past during the service
• Communicate requirements to the software development team

3. Assist in the successful delivery of regular service analytics and reports:

• Support the business and analytics teams in their daily and weekly delivery of reports on data completion, user engagement, and algorithm actions by addressing any data quality and validation requirements.

What are we looking for?

• Bachelor's Degree in computer science, engineering, business analytics, technology, or a related field.
• Minimum of 2 years of experience in data engineering, data analytics, or data product management roles within the tech industry. Experience in healthcare is a plus.
• Ability to implement tests in Python.
• Experience in machine learning algorithms
• Good understanding of the validation requirements of an algorithmic product. Knowledge of healthcare regulation and auditing requirements is a plus.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are looking for an Application Support Officer to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:

Production monitoring

• Monitor the global IT platform and execute the associated action when alerts are raised.
• Process (analyze, solve, document) incidents.
• Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
• Maintain monitoring systems and continuously share ideas to improve its effectiveness.
• Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)
• Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover
• Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

• Process local user support requests (configurations, assistance,…)
• Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

• Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,
• Self-organize continuous learning on the IS systems and landscape
• Manage the IT part of the Singapore Business Continuity Plan
• Share improvement ideas with Business Analyst

Technical Skills

• University degree in IT Engineering or Mathematics.
• 2-6 years relevant experience in IT trading environment
• Experience and knowledge about Trading and/or portfolio management processes. Derivatives Commodities is a plus.

Behavioral and social skills

• Interactive behavior : Active Listening and communication skills
• Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation
• Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Technical and functional skills

• Understanding of trading environment.
• First experience in live monitoring and application support of large IT systems
• Good technical knowledge on the Windows environment
• SQL skills
• Good Scripting skills

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporrting clients in terms of ICT Consultant placments.

Currently we are looking out for a Data Analyst with 3 years of experience, best working in Contact Center enviornment before or presently.

Responsibilities :

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 years of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

• Min 8 years of experience.
• At least 8 years of data-related working experience, with at least 5 years of hands-on experience in data management and data analytics in the finance, investment, banking, and asset management industries.
• Good understanding of the principles, key controls and processes relating to data management.
• Good at working with details and is meticulous in operations and tasks.
• Good understanding of data modelling.
• Good understanding on OLTP, Data Lake, Lakehouse technologies that may include knowledge of Snowflake, S3, AWS Glue, DeltaLake, DataBricks.
• Good understanding of CI/CD pipelines, DevOps, DataOps, and their applicability in financial services.
• Experience in working with databases using database technologies (e.g. MS SQL, Snowflake, Redshift and PostgreSQL) and data integration products (e.g. Informatica, Data Factory, Bash).
• Extensive data-related experience in programming languages eg Python, SQL, Scala, Javascript, and similar.
• Experience in working with business intelligence and data visualization tools e.g. Tableau, PowerBI.
• Experience with SDLC methodology and/or agile methodologies like Scrum and Kanban and its related applications eg Confluence and JIRA.
• Good team player, with strong analytical skills and enjoys complex problem solving.
• Experience in data engineering platforms and virtualization eg Denodo, Jupyter, O365.
• Excellent written and spoken English and strong presentation skillsets.
• Strong inter-personal and people leadership skills to interact with diverse stakeholders.

Responsibilities:

• Working closely with data analysts and business end-users to implement and support data platforms using best-of-breed technology and methodology.
• Implement and design robust and scalable solutions to meet business needs and take operational considerations into account. Demonstrate technical expertise in the assigned areas.
• Manage operations and maintain SLAs. Implement automation in data management. Collaborate with data engineering, architecture, and governance.
• Perform data and metadata quality, modeling, lineage, cleansing, onboarding, registration, discoverability, access controls, migration, optimization, and cataloging. Execute, maintain and manage the whole data lifecycle.
• Conduct requirement workshops with stakeholders, analyze and translate business and other requirements holistically into data strategies, plans, and actions.
• Cover all aspects of data distribution and data service.
• Design and implement scalable data pipelines and data service modules with robustness in mind to support the growing demands from business users.
• Analyze and resolve day-to-day operational incidents and advisory to business users.
• Listen to upstream changes, perform impact analysis and mitigate-modify-implement.
• Do impact analysis, inform and distribute to downstream users and applications.
• Analyze systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) to identify actionable trends for continual improvements.
• Data, application, and system checking and testing (eg UAT), CICD and go-live.

Responsibilities:

• Understand business requirements, identify gaps against current functionalities and apply systems thinking in solution design.
• Partner with Users, Infrastructure Team, Architects, and other Technical Leads to ensure solution design complies with enterprise design principles, security, and control standards.
• Prepare and maintain functional solution documents.
• Review the system specifications created to ensure no missing design or lack of consideration.
• Configure and develop based on specifications and perform unit testing to ensure specifications are met.
• Support smooth rollout of enhancements, manage pre- and post-implementation activities and develop processes with operations teams.
• Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.
• Perform upstream and downstream solution impact.
• Manage & coordinate across different application teams to manage technical dependencies of the solutions.
• Author requirements, epics, user stories, and tasks aligned with user/customer/market/developer needs.
• Remain open and alert to new technology opportunities.
• Provide third-level support for production issues escalated.

Requirements:

• Minimum of 5 years experience in business analysis/engineering in Banking or similar industry.
• In-depth knowledge in three or more Temenos Transact modules for a senior role, at least one of them would be in the area of AA, AC, LD, MM, FX, SC.
• Understanding of payment hub post Temenos Transact 21 AMR.
• Outstanding analytical and problem-solving skills built on industry experience in core banking or technology development.
• Excellent presentation, written and verbal communication skills, problem structuring, logical thinking, and story-lining essential.
• Outstanding influencing and interpersonal skills, ability to work effectively with multi-functional teams.
• Good understanding of wholesale banking business and emerging technologies driving digital business.
• Ability to exercise independent judgment and discretion.
• Proficient in business processes, products, and core banking systems.
• Java knowledge is a bonus.
• Can deliver complex systems in a fast paced and dynamic environment.
• Experience in Agile practices like Scrum or Kanban, with strong desire to deliver on time with a high level of integrity, flexibility, sense of urgency, attention to detail, and quality standards.
• Result oriented, dedicated, hardworking, with high initiative.

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

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