The successful candidate will work in a team and required to:

• Prepare timely and accurate monthly, quarterly and yearly financial statements for local and multinational companies which include preparation of budget and variance analysis, diagnostic assessment or health check, through the use of computerised accounting and ratio analysis solutions.
• Manage both local and multinational companies payroll for their staff which include compliance of all applicable taxes and government regulations.
• Provide in-depth accounting and financial advise to clients.
• Keep track of expenses reporting and GST application& submission of GST returns

We welcome you to join and grow with us, if you possess:

• Professional qualifications / Accounting degree recognised by ISCA
• Fresh graduates are welcome
• At least 2 years of experience for Senior Associate Position
• Abreast with the latest technical and accounting standards such as SFRS, IFRS and US GAAP
• Able to work with minimum supervision
• Good command of English with excellent written & verbal communication skills and good interpersonal skills
• Good and sound knowledge of outsourcing environment
• Service-oriented and commercially focused, we seek confident, extremely well-organised candidates who can analyse and make things happen, and work effectively in a highly motivated environment.

Responsibilities include:

• Responsible for audit planning, system review and audit fieldwork.
• Carry out audit work of companies in various industries.
• Prepare statutory financial statements and audit finalization reports.
• Perform internal control testing.
• Familiar with regulatory and reporting requirements.
• Cultivate an engaging work environment that promotes a shared commitment to excellence for achieving the firm’s quality, client service, people, and financial objective.
• Provide quality assurance of audit file.

Requirements include:

• Degree in Accounting, ACCA or its equivalent which is recognised by ISCA.
• Cultivate an engaging work environment that promotes a shared commitment to excellence for the firm’s quality, client service, people, and financial objective.
• Ability to work independently, communicate effectively and possess strong interpersonal skills.

Responsibilities:

• Plan, coordinate and perform IT audits of financial and other systems including audits over system development and data management procedures.
• Review IT control design and operating effectiveness
• Identify risks associated with the IT systems and the corresponding counter measures (mitigating controls).
• Extract and process different types of datasets for analysis and audit tests
• Support the IT audit team with project management tasks.
• Perform general and specific IT-related controls review on client’s system based on BDO Methodology Performing data analytics using IDEA & Power BI
• Engage with various stakeholders within the firm as well as clients professionally
• Prepare detailed working papers and supporting documents and get it reviewed and approved by reporting Manager.
• Prepare IT Audit reports including audit observations and recommendations.
• Discuss on the audit findings with the client and get their responses.

Requirements:

• Possess a bachelor’s degree in Accountancy, IT or related field
• Excellent verbal and written communication skills
• Ability to work effectively in a team.
• Working knowledge of Microsoft Office (Excel, word, power point, Visio, outlook) and data analytics tools like Idea and Power BI would be an added advantage.
• Knowledge of IT Applications like SAP, Oracle, Microsoft Dynamics, etc. would be an added advantage.

As an Audit Associate, you will gain exposure to top companies within one of the above industry clusters. You will work in teams to acquire an in-depth understanding of our client`s business, carry out the audit based on audit planning, prepare appropriate audit work papers, understand the relationships between objectives of the audit sections, the need for the sufficiency of audit evidence, and presentation of the conclusions.

The Audit function is structured along four lines of business, each addressing a key industry cluster in the marketplace. Each line of business is further divided into sectors as a means to effectively organize technical and industry knowledge and dedicated teams to address the unique industry demands of the marketplace.

Diversified Industrials & Infrastructure

Government | Transport & Logistics | Building & Construction | Shipping | Diversified Industries | Communications

Energy & Technology

Airlines | Telecommunication | Technology | E-commerce | Software & Business Services | Chemicals & Pharmaceuticals | Energy & Natural Resources | Engineering

Financial Services

Retail Banking | Investment Banking | Insurance | Investment Management and Funds | Real Estate Investment Trust

Real Estate, Consumer & Tourism

Retail | Food & Beverage | Consumer Products | Industrial & Automotive | Tourism & Hospitality | Education | Real Estate | Life Sciences | Media & Entertainment | Healthcare

Our industry-driven structure helps us to develop a deep understanding of our clients` businesses and the issues they face. This approach recognises that, in an increasingly competitive and complex market, the key differentiator is often the ability to demonstrate in-depth knowledge of our clients` businesses and the industry in which they operate.

KPMG in Singapore invites highly motivated and dynamic graduates to join our growing audit practice.

Requirements:

• Degree in accounting or finance related field
• Works cooperatively and can build positive, constructive business relationships
• Strives for continual Improvement
• Takes accountability for delivering high quality, accurate work
• Business curiosity that encompasses the use of data
• Forward thinking and ready to embrace change and technological advancements in how you think, problem solve and approach tasks
• Knowledge or interest in data analytics is essential

Our client is an estate management services company. They are looking for a Temp Admin Assistant (Audit) to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Help with collecting and reviewing data for audit planning.
• Use data analysis tools like Excel, ACL, and Tableau in audits.
• Keep clear and organized records of audit work and findings.
• Contribute to identifying issues and making suggestions for process improvements.
• Support the team leader in finalizing audit findings and reports, and gather management responses and action plans.
• Monitor progress in addressing audit issues and control problems.
• Assist in creating the annual audit plan and prepare reports and materials for management and the audit committee.

Requirements:

• Background in accounting, business, or related studies (No experience required for applicants).
• Proficient in Microsoft Excel.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Senior Accounts Executive (Fund Accounting) x 2

Location: Robinson Road
Working Days: 5 days (Mon-Fri)
Working hours : 9:30AM - 6PM
Upon confirmation:
Can choose 8:30AM - 5PM / Default hours
Salary : $3,200 - $4,000 (depends)

Job Description:

• Handle full sets of accounts for clients and prepare monthly financial reporting.
• Provide professional client service and ensure reporting timelines are met.
• Prepare/Review month-end payments and online banking transactions.
• Prepare/Review GST report and filing.
• Audit liaison and drafting of financial statements.
• Preparation of XBRL submission
• Compute monthly payroll and year-end remuneration returns (e.g.:Form IR8A)
• Any other ad-hoc duties as assigned.

Note: Senior Executive role includes coaching, guiding and review Executive & Assistant’s work

Requirements:

• Candidate must possess a Degree in Accountancy or equivalent.
• 3-5 years of relevant working experience in handling full set of accounts.
• Must possess experience in managing multiple entities’ full sets of accounts & consolidation / prior work experience in professional firms.
• Candidates who are currently studying / attained Accounting Professional Certificate (ACCA, CPA are advantageous)

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

[Order Number: 630965]

Responsibilities :

• Oversee the team managing third party operating expense payments for APAC entities including vender profile set up and invoice processing in SAP payment platforms across the Procure to Pay functions
• Acquire in depth understanding of the regulations, tax handling and accounting controls in multiple jurisdictions in Asia associated with vendor/ employees’ travel & expense payments
• Ensure that the team identifies problems and control gaps and come up with innovative solutions to mitigate risks
• Drive & manage process transformation initiatives & projects to enhance operating efficiencies & controls within the processes
• Manage business escalations and conflicts/complex issues in a timely manner
• Build relationships with stakeholders at all levels across different regions and divisions
• Exhibit confidence in communicating in a variety of forums, sessions, presentations, training sessions and townhalls
• Analyze data to identify the trend/root cases in order to effectively engage the stakeholders to address problems and opportunities for improvements

Requirements :

• Minimum 8 years’ experience in relevant field and industry
• Fluency in Japanese for business context (reading, writing and spoken) to communicate with Japan counter part.
• Experience in leading a team to oversee day-to-day operations and coaching/mentoring others
• Knowledge and experience in accounts payable, invoice processing, and vendor management
• ERP knowledge, implementation & transformation experience on SAP (Concur, Ariba, Fieldglass, S4/HANA)
• Hands on experience in end to end GL activities, month-end activities (accruals, sub-ledger / general ledger posting and reconciliations) is an added advantage

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771

What We Do
As the third line of defense, Internal Audit’s mission is to independently assess the firm’s internal control structure, including the firm’s governance processes and controls, and risk management and capital and anti-financial crime frameworks, raise awareness of control risk and monitor the implementation of management’s control measures. In doing so, internal Audit:

• Communicates and reports on the effectiveness of the firm’s governance, risk management and controls that mitigate current and evolving risk
• Raise awareness of control risk
• Assesses the firm’s control culture and conduct risks; and
• Monitors management’s implementation of control measures

Goldman Sachs Internal Audit is organized into global teams comprising business and technology auditors to cover all the firm’s businesses and functions, including global markets, investment banking, consumer and investment management, risk management, finance, cyber-security and technology risk, and core engineering.

Who We Look For
Goldman Sachs Internal Auditors demonstrate strong risk and control mindsets, analytical, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit techniques, building relationships and are able to evolve and thrive in teamwork and in a fast-paced global environment.

Core Engineering / Tech Risk and Cybersecurity Audit

IA Core Engineering and Cybersecurity Team performs the review of technology risks and controls within a challenging, dynamic, and complex technology environment in GS.

The role involves:

1. Understanding the technology and cybersecurity related regulatory requirements in APAC and articulating their impact to the Internal Audit function. Additionally, provide key insights to the wider audit team on the application of these requirements.

2. Identifying the regulatory requirements in the APAC applicable to GS’ technology and infrastructure landscape in the region and formulating an audit plan / strategy to address these requirements in compliance with the regulatory expectations.

3. Identifying risks and new / updated regulatory requirements in the APAC region which can help in the future audit plan and strategy formulations.

4. Bridging the gap between the local and global audit teams to ensure global audits are sufficiently leveraged to address region specific requirements, wherever applicable.

5. Providing timely updates to the global counterparts on developments in the APAC region, including key technology developments and changes, new regulations / standards / guidelines, regulatory inspections, security incidents causing business disruption, key organizational changes etc.

A strong background in technology or engineering and a proven technology audit background are necessary.

Your Impact

As part of the third line of defense, you will be involved in independently assessing the firm’s overall control environment, effectiveness of the firm’s controls that mitigate current and emerging risks, monitoring the management’s implementation of control measures and communicating the results to the firm’s local and global management. In doing so, you are supporting the provision of independent, objective and timely assurance around the firm’s internal control structure, and supporting the Audit Committee, the Board of Directors and Risk Committee in fulfilling their oversight responsibilities.

Responsibilities

You will play a vital role in the scoping and planning of the audits, deploy audit and analytical procedures and techniques to assess the design and operating effectiveness of the controls to mitigate the risks, and discuss the results with the firm’s local and global management. In addition, you will also monitor and follow-up with management on the resolution of the open audit findings.

Basic Requirements

· Minimum 3 years of experience as a technology auditor, leading audits / compliance assessments covering IT general controls, cybersecurity controls, MAS requirements

· Basic understanding of technology audit methodologies

· Understanding of different components within the technology stack, e.g. Operating systems, networks or cloud computing

· Strong written and verbal communication skills

· Self-driven and proactive in taking full ownership and accountability of the assigned tasks and tracking them to completion within the stipulated timelines and as per the firm’s quality standards

Preferred Qualifications

Technology audit skills, including understanding of (but not limited to):

· Relevant degree in Computer Science, Information Security, Engineering or equivalent

· Relevant technology standards and regulations – ISO 27001, NIST Framework, MAS notices, standards and guidelines etc.

· Relevant certification or industry accreditation (e.g., CISA, CISM, CISSP and/or Cloud Certifications)

• Leading banking client
• Well established, reputable client
• Opportunity to learn

Our client is a highly reputable bank, seeking an AVP level to join the Global Markets Internal Audit team. As a AVP, you will be responsible for leading audit projects, executing audit engagements and to ensure your portfolio priorities are up to business standards. Leading the end-to-end audit engagement, you should be strong in risk/controls, making recommendations and ability to work with internal and external stakeholders.

Candidates should come with at least 6-8 years relevant experience within internal audit, covering global markets/treasury/wealth products. Strong communication skills and stakeholder management skills a pre-requisite for the role.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

The Job:

• Responsible for group consolidation and reporting functions for management and statutory reporting.
• Prepare consolidation of financial statements according to SGX, SFRS(I) and IFRS requirements and other related matters, including announcements, compliance requirements, interim report and annual report.
• Perform monthly detailed analytical review on the group performance and financial position and report to management.
• Coordinate and liaise with internal or external parties including external auditors and professional advisors on financial reporting activities of the group.
• Keep abreast of the SGX listing requirements.

The Requirements:

• Degree in Accountancy or ACCA

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Work Scope:

• Work on audit and related assignments under the supervision of audit seniors, managers, and partners, to ensure that these assignments are executed, documented and concluded based on the relevant professional standards.
• Assist in the preparation of reports and schedules that are to be delivered to the clients and other external parties.
• Work as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis.
• Develop and maintain professional relationships with clients.

Requirements:

• Degree in Accountancy or a professional qualification under the ACCA, ICAEW and SCAQ schemes
• Fresh Graduates from Polytechnic or University are welcome to apply
• Conversant and familiar with the Singapore Financial Reporting Standards and Company Act
• Proactive, committed and a team player
• Possess initiative and ability to work independently
• Possess project management skills

Benefits:

• Approved Training Organisation (ATO)
• Flexible Working Arrangements (FWA)
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings
• Challenging and fulfilling career growth
• Dynamic working practices and environment
• Unlimited pantry access

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Career Desription:

a) Work in the role of a fieldwork team leader on audit and related assignments under the supervision of managers and partners, to ensure that these assignments are planned, executed, documented and concluded based on the relevant professional standards;

b) Responsible for audit planning, system review and audit fieldwork for our client in various industries;

c) Provide guidance and supervise the work of junior colleagues on the audit and related assignments;

d) Assist in the preparation of reports and schedules that are to be delivered to the clients and other external parties

e) Work as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis.

f) Develop and maintain professional relationships with clients

g) Assist audit managers and partners in the administrative functions of client portfolio management

h) Assist in training and technical matters of the Firm; and

i) Assist in the non-audit services of the public accounting practice, of the Firm that is part of, on a “need to” basis.

Requirements:

• Degree in Accountancy or a professional qualification under the ACCA, SCAQ and ICAEW schemes
• Proactive, committed and a team player
• Possess initiative and ability to work independently
• Strong analytical thinking skills
• Strong time management skills
• Minimum 1 years’ experience as an external auditor

Other Benefits:

• Approved Training Organisation (ATO)
• Flexible Working Arrangments (FWA)
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings
• Challenging and fulfilling career growth
• Dynamic working practices and environment
• Unlimited pantry access

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Our client is an estate management services company. They are looking for a Temp Admin Assistant (Audit) to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Help with collecting and reviewing data for audit planning.
• Use data analysis tools like Excel, ACL, and Tableau in audits.
• Keep clear and organized records of audit work and findings.
• Contribute to identifying issues and making suggestions for process improvements.
• Support the team leader in finalizing audit findings and reports, and gather management responses and action plans.
• Monitor progress in addressing audit issues and control problems.
• Assist in creating the annual audit plan and prepare reports and materials for management and the audit committee.

Requirements:

• Background in accounting, business, or related studies (No experience required for applicants).
• Proficient in Microsoft Excel.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Responsibilities

· Responsible in invoicing related work. Ensure prompt to perform billing activities in the billing system to meet all billing timeline in an accurate manner.

· Ensure all billing activities are well coordinated to meet customers’ requirement.

· Generate and send out invoices to customers on time.

· Preparation of sales report.

· Responsible in handling month end closing report.

· Responsible in handling collection debts.

· Assist in the preparation of spreadsheets, reports and correspondence as required.

· Carry out reporting activities according to specific deadlines.

· Liaise with accounts on finance matters.

· Liaise with external vendor for billing related issues.

· Assist with year-end audit preparation and procedures.

· Able to multi-task and work in a fast-paced environment.

· Other ad hoc assignments.

• Leading banking client
• Well established, reputable client
• Opportunity to learn

Our client is a highly reputable bank, seeking a Director level to join the Global Markets Internal Audit team. As a Director, you will be responsible for leading audit projects, executing audit engagements and to ensure your portfolio priorities are up to business standards. Leading the end-to-end audit engagement, you should be strong in risk/controls, making recommendations and ability to work with internal and external stakeholders.

Candidates should come with at least 6-8 years relevant experience within internal audit, covering global markets/treasury/wealth products. Strong communication skills and stakeholder management skills a pre-requisite for the role.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Job Responsibilities:

• Perform audit procedures during the audit fieldwork under senior guidance.
• Perform analytical review procedures and other substantive audit procedures for clients both based locally and overseas in various industries under supervision.
• Establish good working relationships with clients and engagement team members.
• Handle any other job tasks assigned from time to time.

Job Requirements:

• Degree or professional accounting qualifications recognised by ISCA.
• At least 2 years working experience in audit firm.
• Proficient in computer skills & Ms Office.
• Team player with strong analytical, follow-up skills and time management skills.
• Good communication and interpersonal skills.
• Ability to work within tight timeline and in a fast-paced environment.

Working Days: 5 Day A week
Working hours: 8:00am-5:00pm or 9:00am-6:00pm
Working Location: 19 Pandan Road Singapore 609271
Salary: $4,000-$5,000
Company Transport will be provided when candidate choose 8:00am-5:00pm working hours.

Responsibilities
• Able to handle a full set of accounts and consolidation
• Prepare, examine, and analyze accounting records, financial statements of subsidiaries, and other financial reports
• Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements
• Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs
• Conducting financial investigations and audits, and preparing reports
• Resolving accounting discrepancies
• Ad-hoc duties as assigned

Requirement:
• ACCA
• Consolidation and Audit experience preferred
• At least 3 years’ Audit experience preferred
• Knowledge of Navision accounting software will be an advantage
• Willing to travel

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Description:

• Assist Accounting Managers for monthly closing, auditing and so on.
• Handle accounting matters related to one business unit
• Prepares corporate income tax with tax agent
• Supports in electronic approval system user’s enquiries, change request, etc.
• Assist in various audits
• Handle/Manage time to time requests from the Managers
• Other ad-hoc duties as required and/or assigned

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Overall execution and completion of the project

• Prepare and monitor the Master and Short-term Construction Programmes of the project

• Appraise the suitability of the construction techniques and method statements

• Carry out simple design calculations

• Monitor the day-to-day operations of the project

• Supervision and monitoring of the project's progress

• Solve technical problems encountered

• Corresponding with Client, Consultants and subcontractors to ensure smooth operations of the project

• Ensure that all construction are done according to the specific drawings, certification and quality

• Co-ordination of subcontractors for all the projects

• Overseeing the implementation of the Project Quality Plan

• Ensuring the implementation of safety regulations and good housekeeping practice at site

• Process and finalisation of claims

Creating and improve accounting processes. Examining financial statements for accuracy. Organizing and maintain financial records. Providing best-practice financial recommendations and advice.What is the job description for an accountant?

Accountant responsibilities include auditing financial documents and procedures, reconciling bank statements and calculating tax payments and returns. To be successful in this role, you should have previous experience with bookkeeping and a flair for spotting numerical mistakes.What is the job description for an accountant?

Accountant responsibilities include auditing financial documents and procedures, reconciling bank statements and calculating tax payments and returns. To be successful in this role, you should have previous experience with bookkeeping and a flair for spotting numerical mistakes.

• Location: CBD
• Working hours: 08:45 to 17:15
• Salary: Up to $7k (Depending on experience)

Accounting & Finance Manager (Japanese Speaking)

Our client, a Japanese company that provides IT solutions and consulting is looking for a competent Finance Manager to join their team in the local office.

Job Description:

• Manage full set of accounts, supervise financial reporting, and perform financial analysis processes
• Oversee financial planning, credit line management, cash flow management, and compliance
• Review financial statements and analyze financial data
• Oversee bookkeeping accounts by outsourced accountants and assist in annual audit
• Perform Monthly / Quarterly / Yearly Reporting to HQ in Japan for Consolidated accounting
• Manage the preparation of the company's budget
• Report to management on variances from the established budget, and the reasons for those variances
• Assist management in the formulation of its overall strategic direction
• Create additional analyses and reports as requested by management
• Analyze financial performance against key business metrics and document pertinent financial highlights that will enable management to determine progress against budgets
• Manage/support outsourced functions:
  ➤Corporate tax confirmation support (Tax calculation by outsourced accountants)
  ➤Income tax confirmation support (Tax calculation by outsourced accountants)

Job Requirements:

• Diploma / Degree in Accounting & Finance or equivalent business experience with strong accounting skills
• Extensive Accounting & Financial Management experience with a minimum of 5 years and above
• Knowledge and experience of income tax is advantage
• Prior experience in group consolidation and financial reporting is preferred
• Strong fluency in Japanese is essential for effective communication during monthly closing procedures with HQ accountants

Interested applicants, please send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Charlene (R22105303) at [email protected] with the email subject header "Accounting & Finance Manager (Japanese Speaking)" for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

Salary: S$3500

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown

Contract Period: Yearly renewable based on performance and business needs

Job Responsibilities:

The role responsibilities:

• Reports directly to the Quality Service Experience Manager (QSM)

• Responsible in providing excellent service to all customers

• Handle mailbox enquiries and resolve customers issues via email communication and personalised calls

• Ensure accuracy of data collected from the customers

• Maintain and update the survey database with proper notes indicated in the system

• Responsible for distributing enquiries and follow ups to relevant teams, stakeholders and departments

• Fulfil the service level agreement by responding to all emails within 3 working days turnaound time and ensure prompt follow up on cases

• Provides daily email summary report to the QSM

• Escalate to the QSM on challenging issues or complaints received through mailbox channels

• Work closely with inbound/outbound Project Experience managers in developing quality service operational SOPs and processes

• Analyses service quality across the contact centre and provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence

• Using various data such as contact centre daily service level, customer satisfaction, surveys data accuracy and call/complaint logs to develop strategies and techniques which enhances the overall effectiveness of the contact centre operations

• Train and guide employees to create a culture of service excellence

• Any other ad-hoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience providing training or audit

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Position Summary

1. Oversees the development of the annual audit plan.

2. Oversees the implementation of the annual audit plan.

3. Oversees the monitoring of each business unit.

4. Supporting Internal Audit Function of Business Unit

5. Reporting to Head Office.

6. Take leadership/ownership role within ad hoc projects.

Principle Responsibilities

Area of Responsibility

1. Development of Annual Audit Plan

Key Activities/Elements

• Oversees the collection of information from the relevant personnel and internal audit department of each business unit, as well as from the relevant departments in DLIAP regarding the risk recognition, control status and issues of the assigned business company.
• Directs the investigation of the regulatory trends of each country in the region.
• Heads the risk assessment of business units in cooperation with the internal audit department of each company based on the collected information.
• Oversees the development of an annual audit plan and propose to Head Office.

Area of Responsibility

2. Implementing of Annual Audit Plan

Key Activities/Elements

• Oversees the implementation of the abovementioned annual audit plan.
• This involves leading the development of auditing perspective and techniques in view of the preliminary survey, holding hearings with relevant personnel, conducting onsite audits, review working papers and assess the results with close communication with Head Office and audit firms, and also to oversee the audit results report in accordance with the direction from the head of the department in Head Office.

Area of Responsibility

3. Monitoring of Business Unit

Key Activities/Elements

• Directs the continuous monitoring of the governance, risk management and control of each business company in the region in accordance with monitoring rules formulated by the HQ.

Area of Responsibility

4. Supporting Internal Audit Function of Business Unit

Key Activities/Elements

• Oversees the monitoring/assessment of internal audit function of Business Unit and directs necessary support
• Facilitation of communication with internal audit function of Business Unit

Area of Responsibility

5. Reporting to Head Office

Key Activities/Elements

• Regular reporting to the relevant departments in Head Office on the overview, issues and improvement measures of the internal audit system in the region.

Area of Responsibility

6. Other ad-hoc matters

Key Activities/Elements

• Guidance of project team(s), keeping projects on track, meeting budget goals and deadlines.
• Facilitation of conversation with all involved parties and stakeholders.

Job Requirements

Education: Bachelor’s degree and above

Experience: Audit experience in life insurance companies

• At least 20 years’ experience in the life insurance company operating globally, including more than 5 years of experience as Director or equivalent.
• Experience of working in a financial industry listed in world’s major stock market (one New York, NASDAQ, Tokyo, Shanghai, Euronext, London) as Director or equivalent in the last 3 years, overseeing the entire department or overseeing whole overseas entity.
• More than 5 years of experience in HQ of a financial institution listed in world’s major stock market (one New York, NASDAQ, Tokyo, Shanghai, Euronext, London), being in a department in charge of credit control / investment / risk management. Successful candidate is required to possess experience of managing credit control / investment / risk management over Asia Pacific region.
• Have financial acumen and expertise in the different financial indicators such as firm’s assets, product lines, regions, markets, regulations and stakeholders.
• Strong communication skills across multiple stakeholders to facilitate appropriate functional decision-making.
• Knowledge of laws, regulations and guidelines related to life insurance business.

Other Requirements: NA

Minimum Years of Experience: 20

Key responsibilities:

Demonstrate an understanding of complex accounting and auditing concepts and its applications.

Responsible for initial engagement planning, analysis of controls and processes and preparations and performance of audit field-work, documentations, management letters and reports.

Assist Team members in performing audit assignments.

Able to follow through on outstanding matters and findings independently.

Requirements:

ACCA/Diploma/Degree in Accountancy or equivalent qualifications.

At least 3 years of audit experience.

Proficient in Microsoft office.

Familiar with regulatory and reporting requirements in audit consultancy.

Ability to work independently, communicate effectively and possess strong interpersonal skills.

ACCOUNT

Responsibilities

· Responsible in invoicing related work. Ensure prompt to perform billing activities in the billing system to meet all billing timeline in an accurate manner.

· Ensure all billing activities are well coordinated to meet customers’ requirement.

· Generate and send out invoices to customers on time.

· Preparation of sales report.

· Responsible in handling month end closing report.

· Responsible in handling collection debts.

· Assist in the preparation of spreadsheets, reports and correspondence as required.

· Carry out reporting activities according to specific deadlines.

· Liaise with accounts on finance matters.

· Liaise with external vendor for billing related issues.

· Assist with year-end audit preparation and procedures.

· Able to multi-task and work in a fast-paced environment.

· Other ad hoc assignments.