This position reports to the director of MYAGENC PTE. LTD. The Accounting Manager will play a critical role in overseeing company accounting activities, ensuring the accuracy of financial information, maintaining compliance with accounting standards and regulations, review and implement accounting systems and build and maintain good relations with clients, management and stakeholders.

Individual to be involved in:
1. Manage and oversee all aspects of accounting and finance.
2. Directing the accounting work, comply with the relevant accounting standards.
3. Manage relationships with clients and colleagues, support cross-functional initiatives.
4. Review current process flow for improvements and assist in the implementation of recommendations.
5.Any other duties or tasks as assigned.

Technical Skills and Competencies1.Good knowledge of accounting principles, financial processes, and regulations.
2. Identify process improvement opportunities and implement best practices.
3.Efficient problem solving and analytical skills to manage Accounting and Financial Activities
4.Strong interpersonal and communication skills

Duration of Attachment-6Months

We are seeking a graduate-entry Consultant to join our Forensic Accounting and Economics team in Singapore.  This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set to join the Forensic Accounting and Economics team, whose responsibilities extend beyond those of traditional junior accounting positions. The ideal person for this role will need to not only have a keen interest in forensic accounting, but also be flexible and a strategic thinker able to take on a variety of tasks.

The Forensic Accounting and Economics group champions team members to utilize their unique skillsets within our diverse portfolio of work. We understand that every one of our projects are distinctive, therefore we inspire our team members to be inquisitive and think critically while working in a collaborative environment. Our group encourages continuous learning that allows everyone to grow and develop an autonomous mindset in a supportive environment

The Consultant will assist in the quantification of damages, valuation of businesses, assessment of commercial insurance claims and other assignments.  Reporting ultimately to the practice leaders of our ‘Forensic Accounting – Insurance’ and ‘Economic Damages & Valuations’ teams in Singapore, the role will provide opportunities to work on a wide range of projects, including as part of multi-disciplinary teams (for example, alongside colleagues from J.S. Held’s Construction Advisory or Global Investigations practices).

Successful candidates will have a strong investigative mindset and enduring professional curiosity.

Job Responsibilities:

• The team handles the full range of disputes requiring the quantification of economic losses including contractual and shareholder disputes, fatal accident and personal injury matters, white collar crime and civil fraud and investor-state disputes.  Insurance claims include property damage, product recall, liability, theft/fidelity, and business interruption/lost profits. Businesses will consist of a wide range of industries and sizes.
• Use your knowledge of Excel to interpret and analyse the financial and operating information disclosed to our team in the course of assignments.
• Undertake research using public sources and paid information sources to which the firm subscribes, in order to identify data which will help the team to develop robust and defensible economic models.
• Draft requests for documentation to be used in our analysis (in the form of discovery requests and document request lists).
• Assist in the preparation of expert witness reports, written advisory reports and working summaries to be sent to clients.  You will be the first set of eyes to make sure documents, transactions and information is accurate by flagging important details for senior team members to review.
• Organize supporting documentation and process data obtained for financial investigations.
• Assist with other assignments ranging from unusual insurance claim-related matters to investigation and advisory projects.

If you enjoy tackling and crunching numbers and possess the ability to think analytically and critically, Verti Corporate Pte Ltd has a job for you. If you’re seeking a career in the Client Accounting industry and would like to exercise and refine your skills in client accounting, then look no further.

What better way to contribute your knowledge and skills than through the role of Client Accounting, Account Assistant, at Verti Corporate Pte Ltd ? Comprised of a team made up of young, passionate and proactive professionals, Verti Corporate assist a wide spectrum of clients in their day-to-day businesses, from accounting, payroll, human resource, tax, grant applications etc

The ideal candidate will be placed in the shoes of a self-motivated Client Accounting, Account Assistant, where they will be actively engaged with us on our business on day-to-day basis. We’re seeking someone who is hardworking, adaptable, and willing to learn. If this sounds like you, then seize this chance and join us today!

Work Scope:

1. Work on accounting, corporate secretarial, tax and related assignments under the supervision of seniors, managers and partners, to ensure that these assignments are executed based on the relevant professional requirements;

2. Assist in the preparation of reports and schedules that are to be delivered to the clients and other external parties;

3. Work as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis; and

4. Develop and maintain professional relationships with clients.

Requirements:

· Diploma in Accountancy or a professional qualification under the ACCA, SCA and ICAEW schemes

· Proactive, committed and a team player

· Possess initiative and ability to work independently

· Strong analytical thinking skills

Other Benefits:

· Challenging and fulfilling career growth

· Dynamic working practices and environment

Write in to us with your latest resume and expected salary. We regret that only short-listed candidates will be notified.

Key Responsibilities

• Customer Interaction: Engage with customers to assess their needs and preferences. Provide personalized recommendations to enhance their experience.
• Sales Growth: Actively contribute to increasing sales by identifying opportunities and promoting products or services to both new and existing customers.
• Team Development: Train and guide staff effectively, enhancing the overall capabilities of the team. Foster a collaborative environment that encourages learning and development.
• Flexible Availability: Be available to work night shifts until midnight, as well as all weekends and public holidays. Flexibility for ad-hoc shifts is also required.
• Customer Base Management: Utilize your existing customer base to drive sales and foster relationships that benefit both the customers and the company.
• Experience: Proven experience in customer service or a related field, with a strong understanding of customer needs and sales techniques.
• Customer Service Skills: Excellent interpersonal skills with the ability to communicate effectively with customers and team members.
• Sales Acumen: Demonstrated ability to achieve sales targets and contribute positively to the company's revenue.
• Training Ability: Experience in training or mentoring staff is preferred, with a passion for developing others.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job Key Responsibilities：

· Managing the day to day Operations.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the shop through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Job Objectives:

• Lead and work with all stafts to ensure that all business run efficiently and effectively
• Execute different business strategies to support company growth
• Oversee employee performance and development
• Evaluate business performance, productivity and competitiveness
• Manage costs, budgets and revenue efficiently

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· At least 1 year above relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work long hours.

· Full time position.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

- Lead a team of insolvency professionals in the day-to-day administration of insolvency and corporate restructuring engagements

- Liaise with various stakeholders such as creditors and regulatory bodies relevant to the insolvency engagements

- Support the Liquidator in his investigation into the affairs of wound-up companies and the recovery of assets for distribution

- Provide customers with correct skin analysis and care knowledge

- Promote and provide customers with the latest product or treatment information

- Provide professional medical beauty advice, follow up on customer treatment progress and results

- Responsible for managing the daily operation of the store and monthly operating income

- Play a team spirit and work closely with different positions to achieve the company's business and sales goals

- 4 years or more of beauty/luxury management experience

- Have medical beauty knowledge and sales skills

- Have a sense of responsibility, initiative, enthusiasm, carefulness and team spirit

- Maintain a good relationship with customers and provide high-quality customer service

- Put group goals first and play a cooperative spirit

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Audit Assistant Manager/ Audit Manager | Up to $6000 basic | Central

* Excellent career progression

* Client is an established accounting firm

* Monday – Friday | 9am – 6pm

Responsibilities:

The Audit Manager manages a portfolio of engagements which includes client acceptance, engagement planning, execution and finalization of an audit engagement. He/She is fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored. He/She also serves to develop and maintain long-term client relationships and value-add to the audit firm by identifying new business development opportunities.

The Audit Manager review and provides key technical expertise to ensure the quality of audit work performed is in compliance with professional standards and requirements.

He/She contributes towards continuous improvement in audit methodology and process. He/She will also assume a greater role in professional development activities such as training, staff recruitment and resource planning.

Requirements:

* Min. Bachelor’s Degree or equivalent

* Min. Audit AM/Manager (minimum 4 years experience)

* Advantageous to have experience in handling corporate and individual clients

* Excellent communications & presentation skills

* Ambitious, self-driven, highly motivated & able to work well both individually and in a team

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Manager/Senior Manager, Internal Audit is responsible for leading the internal audit function to ensure the effectiveness of risk management, control, and governance processes. This role involves developing and executing a comprehensive audit plan, providing strategic insights, and ensuring compliance with regulatory requirements.

Key Responsibilities:

• Audit Planning and Execution:
• Develop and implement a comprehensive internal audit strategy and risk-based internal audit plan.
• Lead and conduct audits to assess the effectiveness of internal controls, risk management, and governance processes and identify areas for improvement.
• Provide strategic recommendations to enhance risk management and governance processes.
• Ensure audits are completed on time and within budget.
• Risk Management:
• Identify and assess areas of significant business risk.
• Provide recommendations to mitigate risks and improve processes.
• Monitor the implementation of audit recommendations.
• Reporting:
• Prepare and present audit reports to senior management and the audit and risk committee.
• Communicate findings and recommendations clearly and concisely.
• Track and report on the status of audit issues and management actions.
• Leadership and Development:
• Lead, mentor, and develop the internal audit team.
• Foster a culture of continuous improvement and professional development.
• Stay updated on industry best practices and regulatory changes.
• Compliance:
• Ensure compliance with internal policies, procedures, and regulatory requirements.
• Coordinate with external auditors and regulatory bodies as needed.

• Chartered Accountant, Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Professional certification such as CIA, CPA, CISA are highly desirable.
• Minimum of 10 years of experience in internal audit, risk management, or related fields, with at least 5 years leading an internal audit and risk assessment function.
• Strong knowledge of auditing standards, risk management, and regulatory requirements.
• Excellent analytical, communication, and leadership skills.
• Ability to work independently and manage multiple priorities.

Key Competencies:

• Strategic thinking and problem-solving skills.
• High ethical standards and integrity.
• Strong interpersonal and communication skills.
• Ability to influence and build relationships with stakeholders at all levels.

Roles & Responsibilities

• Provide management over a portfolio of clients to ensure required filings and submissions to be done by stipulated timeline
• Scheduling, monitor, control, coach, train and develop team members including reviewing of tax computations, GST computations, accounting treatment and preparation of unaudited financial statements in compliance with relevant governing law
• Work with external auditors, resolving any accounting or tax related issues for portfolio of clients
• Develop and inspire a motivated team to be client-centric with competent people skills to engage with clients, response to clients in timely and efficient manner
• Hands on and lead by example

Requirements

• Recognised Degree in Accountancy or equivalent professional qualification (ACCA, CPA, CA etc.)
• Tax Accreditation from SCTP (preferred)
• At least 5 years relevant experience in outsource accounting work
• Analytical with good inter-personal skills
• Good understanding of corporate governance, regulatory compliance and accounting principles

Benefits

• 5 days work week with flexi-benefits
• Growing company means you do not feel stagnant

• Team Leadership: Supervise and lead a team, ensuring that tasks and responsibilities are completed efficiently.
• Task Assignment: Assign duties and set priorities for team members based on their skills and the organization's needs.
• Performance Monitoring: Monitor the performance of employees and provide regular feedback on their work.
• Training and Development: Identify skill gaps and provide or arrange for training and development opportunities for staff.
• Conflict Resolution: Address and resolve conflicts or issues that arise among team members to maintain a productive work environment.
• Goal Setting: Set individual and team goals that align with the organization's objectives and monitor progress.
• Quality Control: Ensure that work is performed to the required quality standards and take corrective action when necessary.

Job Description:

- Collaborate with engineers, architects etc. to determine the specifications of the project

- Negotiate contracts with external vendors to reach profitable agreements

- Obtain permits and licenses from appropriate authorities

- Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations

- Plan all construction operations and schedule intermediate phases to ensure deadlines will be met

- Acquire equipment and material and monitor stocks to timely handle inadequacies

- Hire contractors and other staff and allocate responsibilities

- Supervise the work of laborers, mechanics etc. and give them guidance when needed

- Evaluate progress and prepare detailed reports

- Ensure adherence to all health and safety standards and report issues

Requirements:

- In-depth understanding of construction procedures and material and project management principles

- Familiarity with quality and health and safety standards

- Good knowledge of MS Office

- Familiarity with construction/ project management software

- Outstanding communication and negotiation skills

- Excellent organizational and time-management skills

- A team player with leadership abilities

- BSc/BA in engineering, building science or relevant field

- PMP or equivalent certification will be an advantage

Join us as General Manager!

Job Duties:

1. Oversee the day to day running of the Restaurant.

2. Oversee the service of the Restaurant.

3. Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

4. Manage all marketing and advertising activities and/or opportunities for the Restaurant.

5. Oversee the content, design, delivery and quality of all marketing, promotion and publicity materials, programs and services.

6. In charge of cost control ensuring that the monthly cost of sales and operational expenses of the Restaurant, is capped at an acceptable range.

7. Conduct and participate in monthly physical stock take of the Restaurant as well as other location where physical stocks are kept, including but not limited to glassware, plateware and crockery.

8. Ensure orderliness in the Restaurant.1. Ensure team briefings are carried out before each service period.

9. Ensure that no standing bills stays on the system, and account for all voided bills.

10. Take immediate action to deal with all guests’ complaints.

11. Handle emergency and difficult situations.

12. Participate in monthly physical stock take of the Restaurant, including but not limited to plates and utensils.

13. Attend all team briefs as required.

14. Perform miscellaneous job-related duties as assigned.

Responsibilities

• Manage the project management processes for engineering and construction related works.
• Manage and /or monitoring project schedules, cost and risk.
• Implement integrated Project Management Information Systems and use of industry standard tools and software platforms for project control.
• Co-ordinate discussions among various project design teams, clients and to achieve project objectives and goals.
• Ensure the Project controls team produce weekly / monthly reports in line with the project and company reporting calendar, providing details on progress, actuals, forecast and explanation of variances.
• Project Reporting (Weekly and Monthly reporting)
• Manage governance to ensure robust cost and schedule performance for the agreed scope of Work across integrated programmes and able to managed across multiple disciplinary.
• Manage a team of Engineers during the design stage.

Responsibilities:

• Support Front Office Manager to supervise and coordinate front office operations
• Manage service recovery for escalated guests’ concerns and feedback
• Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction
• Collaborate with various departments on guests’ special requirements and requests
• Monitor front office operations to ensure adherence to organizational standards and procedures
• Monitor room inventory levels and reconcile discrepancies
• Manage staff performance to achieve departmental goals
• Provide coaching and guidance to improve staff work performance
• Manage emergency situations
• Record and report all unusual events to the Management
• Other ad-hoc duties and responsibilities as and when assigned

Requirement:

• At least Diploma in Hospitality Management or equivalent
• Min. 2 years of working experience as Duty Manager
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Passionate to serve and go the extra mile for guests
• Possess excellent communication, interpersonal and leadership skills
• Able to make sound decision and solve problems effectively
• Able to work under pressure

sales manager

Responsible for achieving studio's sales target

Overseeing the staff's performance and duties

Producing and enforcing studio policies

Manage studio promotions and events

Develop and maintain relationships with new and existing customers

Completing or delegating administrative duties

Effectively managing studio's schedule

Maintain high levels of customer care and provide good after sales customer services

Experience in the similar industry preferred

Working hours:-

Normal Retail Hours (including weekends)

Salary : $4500-$8000

Area: Central/North

Do you thrive on transforming project visions into reality through BIM? Can you lead and mentor a team to deliver exceptional design solutions? And are you adept at navigating complex projects from inception to completion? Then, join us in shaping the future of Southeast Asia's infrastructure.

Create the solutions that will enable a better tomorrow

To deliver world-class BIM solutions for complex transportation and energy projects across Southeast Asia, we are looking for a BIM Manager to join our team. We are a dynamic team of BIM experts working alongside our clients on some of Singapore's most complex and impactful infrastructure projects. We are thrilled to have contributed to LTA and MRT Projects in Singapore.

Your key responsibilities will be to:

· Coordinate and manage BIM execution across projects, involving internal and external parties and both local and international BIM teams.

· Develop and implement BIM Execution Plans and quality assurance plans, continuously improving protocols for model management and maintaining a BIM data archive.

· Lead BIM implementation, including modeling workflows, BIM use, methodologies, and standards, while reviewing project models and workflows.

· Manage BIM processes, implementation, best practices, and techniques, ensuring timely delivery and consistency of project deliverables.

· Oversee the exchange and coordination of BIM models with all project stakeholders and monitor design progress against planned schedules.

· Participate in and support projects during external meetings, ensuring effective communication and coordination.

· Routinely run information system scans to maintain model data security, collect incoming models, and manage their submission and exchange.

Your skills. Our team. Together, we design the future.
The first step to success in this role is that you are eager to collaborate with the people around you, whether they are colleagues, partners or customers. Developing ties with others is something you do by acting respectfully and delivering on your promises. And you never get set in your ways but keep exploring new insights and ways to improve.

On top of that, you will have:

· Degree/Diploma in Architecture, Structural, Mechanical, or Specialist Diploma in Building Information Modelling (BIM). BIM certificate including related courses obtained.

· Minimum 10 years of experience in construction, design, drafting, BIM modelling, BIM model management, and/or coordination (services), with specific experience in BIM modelling coordination, collaboration, model review, and quantity take-off.

· Proficient in using BIM software such as AutoCAD, MicroStation, and Revit, as well as BIM review tools like Navigator, Navisworks Manage, and Solibri Model Checker.

· Well-versed in the local BIM e-submission process, requirements, and guidelines, with a good understanding of the Singapore Construction Industry regulations and the latest version of Singapore BIM Guidelines.

· Experience with LTA MRT projects and completed at least one full project cycle from the design to construction phase.

· Trained in BIM Modelling and BIM Management, with familiarity in working shared spaces like ACC.

· Ability to manage file sharing and maintain data security protocols effectively.

A place to work and so much more
At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity – and sometimes even our courage – to create the solutions the world needs today to enable a better tomorrow. That is why we say no to fossil-based projects and aspire to have 100% of our revenue come from activities that move our customers towards sustainability.

We value differences and development and cultivate an environment of belonging and having fun because that is what brings out the best in you, at work and at home.

With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 8,000 people who bring their expertise in engineering, architecture, energy and environment into play.

Got more questions?
If you have any unanswered questions about the role or what we have to offer, please reach out to Talent Acquisition Specialist Priyanka at [email protected].

Get to know us even better at our website, www.cowi.com, where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI.

Before you apply

All you need to include in your application is your CV – no photo or application letter. At an interview, you can tell us everything we need to know about why you’re interested in joining COWI. As for the photo, we prefer to form our first impression in person rather than from a picture.

Equal opportunity employer

COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, COWI complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Objectives of this role

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments

Responsibilities

• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Required skills and qualifications

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Outlet Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• Minimum 2 years in F&B restaurant management position
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

BRAND/MARKETING MANAGER

Main responsibilities:

Reporting to the Marketing Director, the Brand/Marketing Manager is responsible for a group of brands.

He or she makes the link between the international brand principals and the local brand team based in Bangladesh.

Duties and responsibilities

Brand management .

· Build and execute the yearly brand marketing plans

· Design presentations and marketing reports to share with the brands

· Prepare pitch book for new potential brands (marketing section of the business plan)

Operational marketing

· Build and implement the 360 launch plans for new brands/product launches

· Oversee the execution of all the marketing activities (ABT and BTL) and ensure the local team has the necessary brand assets to execute on time, with high standards and in line with the guidelines

· Coordinate and follow up the training activities with the training team

· Analyse the performance of the marketing activities and define appropriate KPI

Marketing research

· Conduct some ad-hoc marketing analysis

· Search for market information and data in Bangladesh

· Analyse consumers trends and expectations according to different categories and

needs (beauty/F&B/toys, sport, home...) and identify some gasps for new brand opportunity

Corporate Training and marketing

· Bring some support to the training team to design some modules for the corporate training program

· Participate in writing some content for the revamping of the BestinBrands website

Requirements

· Minimum bachelor’s degree in marketing or business

· At least 3 years of experience in brand management

· Previous experience in the beauty/luxury/FMCG industries is an advantage

• A team player with a positive attitude

· Highly organized with strong ability to multi-task

• Problem solving, efficient time management skills and able to work independently
• Creative, meticulous with an eye for details and aesthetics

· Able to work in a multi-cultural environment

· Proficiency in English, both written and spoken

· Strong computer skills including PowerPoint, Word, Excel.

Please note that all positions must be applied for through the portal; applications sent via direct email will not be considered for shortlisting.

Responsible for overseeing all aspects of the hotel's operations, including but not limited to staff management, finances, and guest satisfaction.

Hold a great deal of accountability in regards to the success of the hotel - a good grounding in your hotel market, competitors and market drivers is key.

Solve the problem while leading by example. “Do as I do” is much better than “do as I say”.

Have a strong understanding of the hotel industry and exceptional leadership skills.

Able to communicate well with guests, staff, and stakeholders.

Able to build relationships and work well with others.

Able to solve problems and make decisions under pressure.

Understand the business side of the hotel, including budget planning and execution.

Be commercially savvy and pay close attention to detail.

Requirement:

• Degree in hospitality management or a bachelor's degree in business with a focus on hotel management
• 5 years of related work experience in mid-scale hotel operations
• Self-starter with strong business acumen and result-oriented
• Dependable and pro-active
• Able to lead and coach
• Good judgment and mature business skill with the ability to build trust with all levels
• Good interpersonal, able to interact with all levels
• Good organizing, project and time management skills
• Good customer service focus to internal and external customers
• Good communication and interpersonal skills

Please note that only shortlisted candidates will be contacted.