Job description

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

- You must possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Skills and Experience required

- Possess a degree in accounting or finance with at least 10 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

Like all managers, the senior manager is responsible for planning and directing the work of a group of individuals. They monitor their work and takes corrective actions when necessary.

Senior managers might guide workers directly or they might direct several supervisors, who in turn directly manage the workers. The senior manager often supervises the largest or most important group or groups in a company.

Core responsibilities of the senior manager include:

• Providing guidance to direct reports, typically comprising first-line managers and supervisors
• Ensuring clarity around priorities and goals for the entire functional area
• Approving requests for investment to a certain level of authority
• Managing overall financial budgeting for her function
• Approving hiring and firing requests within her group
• Guiding the talent identification and development processes for a group or function
• Working across functions with peers in other groups to ensure collaboration for shared goals
• Interacting with senior management for reporting
• Working with senior management and other peers for strategy development and execution planning
• Communicating financial and goal results and key performance indicators to direct reports
• Facilitating goal-level creation for the broader function and working with managers to ensure the goals cascade to all workers

[Job ID: 763995]

Overview
This exceptional opportunity is with a prominent division of a well-established group, widely recognized for its expertise in scientific and medical instruments, hospital solutions, and laboratory furnishings.

Responsibilities

• Present, promote, and sell products/services to existing and potential clients in the cleanroom, biotechnology, and pharmaceutical production industries.
• Create and execute strategic sales plans for assigned products and agencies.
• Engage with prospective customers to identify their needs and recommend suitable equipment, products, services, or solutions.
• Assess market and territory potential, monitor sales progress, and maintain detailed status reports.
• Build strong technical expertise in products and applications to effectively support and communicate with clients.
• Establish and nurture positive relationships with customers while expanding the product portfolio.
• Perform additional tasks as assigned.

Requirements

• Minimum of 3 years of experience in a technical sales role within related industries (e.g., healthcare, cleanroom, pharmaceutical, industrial equipment), preferably with experience in cleanroom or pharmaceutical equipment sales.
• Proven track record of strong sales performance, including expertise in preparing tenders and Requests for Quotations (RFQs) with accurate costing.
• Excellent communication and presentation skills.
• Strong analytical, problem-solving, and organizational skills, with meticulous attention to detail.
• Results-oriented, target-driven, and capable of working independently.
• Positive attitude, ability to recognize opportunities, and a strong willingness to learn.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

• Strong software background in Bentley Open Building Designer, Open Plant, ProjectWise, Navisworks and Civil3D.
• Ensure projects scope, schedule is being tracked and executed till the completion stage.
• Generate and implementation of BIM Models at all phases of the projects.
• Understanding and proactively implementing the required LOD, and COBie data at each of the project stages, as per project-specific requirements
• Perform model audits.

EA Licence No. 16C7962

• Support the Operations and coordinate, scheduling, and supervise cleaning site staff.
• Responsible to inspect job sites for proper cleaning and inventory cleaning supplies.
• To attend to clients’ complaints promptly.
• To resolve employees problems efficiently without unnecessary delay.
• To be involved in the appointment of Supervisors and Cleaners.
• Ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time.
• Able to be hands-on when the situation requires and any other responsibility as assigned by superiors

At Lakeside Family Service Centre, we believe in the power of meaningful work and the impact it can have on individuals and communities. We are dedicated to providing support and advocacy for families and individuals, ensuring they have access to equal opportunities and resources to thrive. As we continue to expand our services, we are looking for passionate and like-minded individuals to join our team and make a difference in the lives of those we serve.

Our Mission:

To fulfil our Christian responsibility to the society by caring for the community.

Responsibilities:

1. Oversee and manage the full scope of HR functions including recruitment and selection , onboarding and orientation, compensation & benefits, training and development, performance management and termination.

2. Manage and guide a team of HR professionals to provide a holistic HR support system for the entire organization.

3. Enhance and implement the human resource management policies, programmes and practices of the organization.

4. Provide strategic human resource directions in the areas of employee value proposition, organisation branding, talent management, succession planning and manpower planning and budgetting.

5. Guide and support the various department heads in the use of human resource management systems and tools, for the purpose of strengthening and streamlining the HR processes.

Experience, Qualities and Qualifications

⁃ Minimum Bachelor's Degree in HR, Management or related fields.

⁃ Minimum 5 years of relevant experience as a HR Manager, including implementing HR strategies for an organization.

⁃ Willingness and ability to be involved in daily HR operations, as required.

⁃ Strong organizational, critical thinking and communication skills.

⁃ A team player who is able to fit in well with a supportive and collaborative team culture.

- Preferably relevant experience working in the Social Service Sectors.

BEPS Pillar 2 Compliance and Reporting

Assist and support VP Tax Singapore (OTOC) in rolling out and implementing the framework on tax compliance with BEPS Pillar 2 requirements in Singapore

• Assist VP Tax Singapore in liaising with DF/FISC for Company’s guidance and requirements.

• Assist in evaluating the effectiveness of BEPS compliance status and tools used in relevant processes.

• Coordinate with the branches and finance teams in Singapore in response to Pillar 2 compliance requirements, including but not limited to monitoring country ETR, organizing computation of QDMTT and filing domestic top up tax returns.

• Provide timely reporting of progress and key matters to OTOC management

• Monitor potential risks and manage tax queries and audit defense related to Pillar 2

Tax Support to Singapore OTOC Matters

Provide expert tax advice and support to OTOC matters in Singapore to improve tax compliance status, including but not limited to:

• Monitor Singapore tax legislative development and analyze potential impact to Company’s operations in Singapore

• Provide tax advice to Pillar 2 related matters and Singapore tax advice to others ad-hoc OTOC matters

• Work collaboratively with key stakeholders and relevant functional teams to assist Singapore affiliates to develop and implement tax efficient strategies, including assisting affiliates in evaluating and applying for tax incentives

• Provide advice and assistance to Singapore affiliates on transfer pricing matters to enhance TP compliance in Singapore

• Reporting to VP Tax Singapore and OTOC committee of any contentious tax issues and suggest practical solutions

• Provide tax assistance to TESS management and functional teams, including but not limited to review of tax implications on TESS activities and agreements.

• Manage external advisors for professional engagements by OTOC and/or TESS

• Professional liaisions with tax authorities/relevant government units

Continuous Improvement of Singapore OTOC Tax

• Assist in developing strategy to optimize Singapore OTOC tax administration

• Continuously review work processes to ensure efficient workflow to maximize efficiency and quality of information flow

• Organize tax trainings for different business groups of Singapore entities to improve tax awareness

• Lead or implement new projects as delegated by OTOC management and VP Tax Singapore (OTOC) from time to time

Experience & Qualifications Required:

• Degree in tax or accounting with professional qualification (e.g. accredited tax professionals)

• At least 10 years of relevant working experience in both Big 4 firm and large MNCs, preferably not less than 8 years of experience specialized in corporate taxes.

• Strong tax technical knowledge of Singapore tax legislations and international tax principles and mechanism

• Up-to-date knowledge and experience on BEPS 2.0

• Experience of engagement with IRAS and relevant government authorities/agencies

• Experience of managing tax compliance, tax planning and tax advisory

• Hands on experiences of accounting systems is a strong plus

• Experience of working in a shared service function is a strong plus

• Self-starter with a growth mindset, strong multi-tasking, and independent

• Teamwork mentality, positive mindset and problem-solving attitude, with high standard of integrity and work ethics

• Good communication skills

Key Responsibilities:

Lead Project Team, Interact with Clients, Consultants, Contractors, and Authorities.

To have a strong knowledge and understanding of project management and scheduling.

Manage site activities, site engineers and workers.

Develop detailed project plans, including scope, objectives, timelines, and resource allocation.

Ensure that all projects are delivered on time, within scope, and within budget.

Client Portfolio Management

• Lead and manage a portfolio of clients, providing end to end support offering a seamless and comprehensive suite of services encompassing Corporate Secretarial, Accounting, Financial reporting, Payroll, Courses and Tax Compliance.
• Serve as the primary point of contact for clients, understanding their specific needs and delivering tailored solutions.
• Build and develop the rapport with new and existing clients to keep them satisfied with our services in order to get the most possible renewals.

Content Development & Portfolio Acquisition

• Develop and implement comprehensive social media content that aligns with overall marketing objectives and business goals. Create and manage a content calendar (daily posts) on individual Tiktok/Instagram/Youtube
• Track, analyze, and report on performance metrics using social media analytics and native insights. Use data to inform and optimize future strategies.
• Stay current with trends, platform updates, and best practices. Identify new opportunities and propose innovative ideas to keep the brand relevant and ahead of the competition.
• Attending face to face client meeting to understand business needs and consultatively pitch our solutions.
• Build and enhance relationship with clients to grow portfolio.
• Report on sales activity on a weekly basis.
• Other general admin duties as assigned.

Requirements

• A strong work ethic, positive attitude and genuine desire to learn.
• Candidates with no experience are welcome to apply as training will be provided.
• Candidates with prior experience in related fields can be considered for senior position.

Core Responsibilities

• Manage the end-to-end bid process.
• Manage bid teams and inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.
• Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling.
• Understand and resolve complex technical, strategic, and business issues.
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer.
• Risk tracking and management throughout the bid process.
• Contributing to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary).
• Manage the bid budget and monitor and report on overall performance against KPIs.
• Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines.
• Ensure on-time submission of compliant and commercially sound bids.
• Co-ordinate and plan all client presentations required as part of the bid submission.
• Drive continuous improvement, through post-bid reviews, both internally and with customers.

Requirements

• Possess experience in IT Services Industry with Bid Management experience.
• Minimum 5 years of experience will be preferred.
• Possess strong communication and stakeholder management skills.
• Able to work in a fast paced and dynamic environment.
• A proven track record of success in delivering winning bids.
• A Self-driven, resourceful and committed individual
• Able to work independently and within teams.

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labor laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team

- Attending interdepartmental meetings with other managers

- Overseeing exit interviews and procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role, preferably in the F&B industry

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills

- Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in labor laws set by governing authorities and organizations

- Time management and organizational skills

The incumbent will be responsible for managing the continuous safe and reliable production operations of the terminal, including the berthing and unloading/reloading of ships and running the plant to reliably deliver gas to the downstream pipelines to meet the nominations of our customers.

The incumbent shall be responsible for, but not limited to, the following scope of tasks and duties:

• Lead Supervisors and Technicians in the Production Team to safely and reliably operate the terminal facilities.
• Work with Maintenance Manager and Technical Services Manager to ensure maintenance and shutdown activities are safe, planned, and executed in a timely fashion with minimum production capability.
• Optimise plant operations from the throughput, use of energy and minimisation of losses perspectives based on experience and with engineering team support.
• Establish and approve shift rosters and relief schedules for Production Team, authorise Hot, Cold, Confined Space and Vessel Entry Permits-to-Work and issue daily instructions on deployment of online plant, process conditions and shutdown and maintenance activities.
• Develop, review and establish Standard Operating Procedures for production processes.
• Provide leadership for emergency responses and make command decisions to prevent emergency incidents from escalating and affecting safety of employees, contractors or the community or the integrity and safety of the Terminal.
• Ensure the training of Production Team including on the job training is completed for commissioning phase.

Requirements

• Degree in Engineering.
• At least 10 years’ experience in similar roles at liquefaction facility or 15 years’ experience in complex hydrocarbon processing or oil refinery, preferably with exposure to cryogenic processes (e.g. ethylene, LPG, ammonia, air separation).
• Subject matter expert in the operation and good understanding of the maintenance of equipment such as cryogenic heat exchangers, refrigerated storage tanks, cryogenic pumps, large reciprocating gas compressors, reciprocating engine driven generators & gas turbine drivers, electrical switchgear up to 66kV, process control systems, field instrumentation, fire & gas systems, shutdown systems, security systems, gas metering and gas chromatographs.
• General knowledge of the operations and maintenance of related equipment such as centrifugal pumps, tanks, valves, ship unloading arms, hydraulic systems, fire protection systems, diesel engines, centrifugal and reciprocating compressors, ship mooring systems, seawater intake screens, cranes and lifting devices.
• Proficient in the Permit to Work Systems, equipment preparation for maintenance, gas testing and emergency response and high proficiency in DCS and CMMS applications.
• Extensive experience with management of change process and administering daily work instructions; permit to work systems, safe preparation for maintenance, troubleshooting and shutdown planning and execution.
• Conversant with the safe control of ship berthing, use of loading arms and Simultaneous Operations.
• Familiar with quality management, risk based inspection, preventive maintenance systems and concepts in management of spare parts and consumables.
• Working knowledge of environmental concerns and regulations.
• Excellent leadership skills with proven capability in staff development with adaptability to work in multinational and multicultural environment. Highly adaptable with experience working in a multinational and multicultural environment.

Roles & Responsibilities :

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Qualifications & Requirements

· Diploma in Hospitality, Retail Management or related field

· Proven work experience as Restaurant Manager / Hospitality Manager

· Strong leadership skills

· Excellent communication skills

· Financial Management skills

· Customer service oriented

· Mandarin and English speaking is a must. (Because we serve Chinese cuisine)

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.

· Control operational costs and identify measures to cut waste

Roles & Responsibilities

1. Hospitality Leadership
2. Managing Financial Budgets & Monitoring Costs
3. Maintaining Financial Records & Reports
4. Hiring & Training Staff
5. Rostering Staff
6. Handling Employee Issues & Conflicts
7. Ensuring Customer Satisfaction & Building Customer Relationships
8. Planning Menus, Pricing & Maintaining Food Quality
9. Managing Inventory & Ordering Supplies
10. Maintaining Environmental, Food Safety & Sanitation Practice

1. Hospitality Leadership

The role of a restaurant manager is to lead the restaurant. They drive company culture and customer satisfaction by managing every aspect of a restaurant to ensure it runs smoothly and makes a profit.

This requires both hard and soft skills to effectively juggle priorities, motivate staff, be creative in increasing revenue and stay ahead of the competition. It also requires financial, marketing, supply chain and employee management skills. To level up, restaurant managers must also optimise policies and procedures because lower outgoing costs and speed are both key to a restaurant's success.

2. Managing Financial Budgets & Monitoring Costs

Restaurant managers require commercial awareness and acute financial management skills. They work closely with the restaurant owner (or in some cases are the owner) to forecast the financial budget, set periodic sales targets and manage the profit and loss statement (P&L). While also controlling operational costs, approving timesheets, sending invoices and ensuring there is enough cash flow for the payroll process to pay employees and suppliers.

They may also need to balance the income after every shift or delegate cash management to another employee.

3. Maintaining Financial Records & Reports

Making money is vital to hospitality management and running a restaurant business. Part of the duties and responsibilities of a restaurant manager is to report on business performance, identifying areas for improvement and opportunities for growth for the restaurant, including maintaining relevant financial records for business and tax needs.

Pulling data from restaurant management software can help pinpoint ways to streamline operations and costs. With ResDiary, restaurants can easily gain complete visibility into their business, compare booking history, identify patterns and predict future trends to help make evidence-based decisions.

4. Hiring & Training Staff

The responsibilities of a restaurant manager are to employ and educate all staff for optimal restaurant operations, including:

• Front Of House (FOH) - host, maitre d'/head waiter, waiters/servers, sommelier, bar staff, runner, busser
• Back of House (BOH) - head chef, executive chef, sous chef, kitchen manager, dishwasher
• Restaurant Operations staff - assistant restaurant manager, cleaning team

The restaurant manager will set the expectations, hire and onboard new employees, outline responsibilities, provide training, support and supervise staff to ensure they’re working in line with the restaurant’s values and policies. This includes conducting periodic reviews to evaluate staff and promote employees for great work.

5. Rostering Staff

A restaurant has many moving parts, and effective staff scheduling is crucial to the success of the restaurant’s operations. The restaurant manager must balance between ensuring the restaurant is probably staffed to meet customer demand while maintaining reasonable labour costs that maximise profitability. Efficiently scheduling rosters or shifts means managing employees and aligning with their availability, assigning roles that play to their strengths and experience, while being adaptable to the businesses changing needs and staff leave. High organisational skills, knowledge of all jobs within the restaurant and flexibility to switch between these roles during peak times or breaks are needed.

6. Handling Employee Issues & Conflicts

Restaurant manager responsibilities extend to handling team conflicts between staff and any disputes they may also have with customers. They will need to mediate between the two parties to create the best restaurant experience for all. This means that meeting customer expectations is as important as maintaining a strong workforce, retaining staff and ensuring a healthy work environment.

7. Ensuring Customer Satisfaction & Building Customer Relationships

A good restaurant manager brings a high level of communication skills, problem-solving skills and excellent customer service skills to the table to ensure the ultimate in guest satisfaction. Memorable and pleasant dining experiences extend across all contact points.

From the ease of booking, all the way to responding to guest feedback and customer complaints in person and online. A restaurant manager must then have a cool head under pressure, be adaptable, listen and provide suitable solutions.

Building and establishing positive relationships helps with customer retention, customer recommendations and brand awareness. Their direct feedback can also inform future decisions on improving the overall dining experience.

8. Planning Menus, Pricing & Maintaining Food Quality

The restaurant industry drives food innovation through culinary experimentation and experiences. As the restaurant manager maintains the operations of the business, they set the direction, financial and supply limitations for the restaurant menu. Designed in collaboration with the head chef, the restaurant manager will research and plan food and beverage menus.

They will develop a menu pricing strategy to optimise supply costs and adjust as required to maximise profit. Whilst also meeting the needs and monitory standards of supply, food quality and presentation.

9. Managing Inventory & Ordering Supplies

Supply chain and inventory management is an important role of a restaurant manager or part of a kitchen manager’s responsibilities in larger restaurants. Basically, this means that the kitchen and restaurant are stocked with everything that both staff and diners need to do their job or enjoy their dining experience. Including ordering and managing required stock levels of food ingredients, condiments, cookware, tableware and staff uniforms. This also involves relationship building with suppliers and implementing monitoring systems to keep track of low stock, loss or theft.

10. Maintaining Environmental, Food Safety & Sanitation Practices

Meeting health and safety regulations are an important part of operating a restaurant and is part of the restaurant manager’s duties and responsibilities.

They ensure that the overall safety of the restaurant environment, equipment, facilities, government licencing, valid hospitality certifications, sanitation compliance and food safety standards are maintained for both staff and customers.

The main skills you need to be a restaurant manager are leadership, organisational, customer service and problem-solving skills. Hospitality/Food & Beverage (F&B) industry knowledge and proven work experience are usually required. A degree in Business Administration or accreditation in business or hospitality management is a plus.

Restaurant managers work in both large and small local restaurant businesses, restaurant chains, hotels and resorts. Their roles and responsibilities will differ based on the size of the restaurant, the number of employed staff and the customer base.

Discover how your team can work more happily and efficiently with help from the right technology, like ResDiary's restaurant booking system. We've created a great guide to help you optimise operations in your restaurant.

Job Description

• Manage the site technique team (BIM, C&S, M&E, Archi) to deliver the outcome timely and with good quality. Maintain design program by managing interfaces and monitoring progress, coordinating activities, resolving, or coordinating conflicts and issues in design packages.
• Co-ordinate design related matters with Consultants and Clients. Resolve technical problems for project team.
• Work out the shop drawing (mainly RC and Archi drawing) submit schedule and manage the submittals in orderly manner. Technical proposal composing.
• Arrange and chair regular meeting of technique team for progress monitoring.
• Ensure optimize design solutions in compliant with construction standards, regulatory framework, contractual specifications and buildability requirements.
• Ensure the construction team clearly understand the content and requirements of the latest drawings and requirements

Requirements

• Bachelor degree in Civil, Structural or in a related field recognised by the PEB Singapore.
• Minimum 10 years of working experience and 5 years in large scale Civil & Infrastructure/Building projects.
• Good knowledge and experience of RC structure works.
• Familiar with Archi works
• Exceptional technical and problem-solving skills and reasoning ability
• Ability to communicate effectively and clearly
• Must be self-motivated and able to work independently

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidates should ensure efficient operations, fosters team growth, and contributes to overall customer satisfaction and loyalty. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Description:

A Technical Support Manager plays a crucial role in overseeing and managing the technical support team to ensure high-quality service delivery.

Primary Functions:

Team Leadership and Management

• Supervise and mentor the technical support team to maintain productivity and morale.
• Conduct regular training sessions to ensure the team is up-to-date with the latest technologies and support protocols.
• Set clear goals, objectives, and performance expectations for team members.
• Handle recruitment, onboarding, and performance evaluations of team members.

Customer Support

• Oversee the resolution of customer issues and ensure a high level of customer satisfaction.
• Act as the point of escalation for complex or unresolved technical issues.
• Monitor customer feedback and take proactive steps to address recurring issues or dissatisfaction.
• Develop customer support strategies to improve service levels.

Operational Oversight

• Develop and maintain Standard Operating Procedures (SOPs) for technical support processes.
• Ensure the team meets Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Implement tools and systems for ticket management, reporting, and communication.
• Analyse support trends to optimize workflows and improve efficiency.

Technical Expertise

• Maintain a strong understanding of the company’s products, services, and technologies.
• Provide guidance to the support team on technical troubleshooting and problem-solving.
• Collaborate with product and engineering teams to address recurring technical challenges.
• Stay updated with industry trends and incorporate relevant practices into the support process.

Communication and Collaboration

• Serve as a liaison between the support team and other departments, such as sales, marketing, and product development.
• Provide regular updates and reports to senior management on team performance, customer satisfaction, and operational challenges.
• Coordinate with external vendors or partners to resolve third-party issues impacting customers.
• Clear verbal and written communication for resolving customer issues, team collaboration, and presenting insights to stakeholders.
• Ability to explain technical concepts to non-technical audiences.

Strategic Planning

• Plan and implement strategies for scaling support operations in line with business growth.
• Budget and allocate resources effectively to meet current and future support demands.
• Develop and implement customer service policies that align with company goals.

Risk Management

• Identify potential risks in the support process and develop mitigation strategies.
• Ensure compliance with regulatory standards and data protection laws, if applicable.

Metrics and Reporting

• Monitor support metrics like first-response time, resolution time, customer satisfaction score (CSAT), Net Promoter Score (NPS), etc.
• Use data-driven insights to make decisions and improve support processes.

Requirements:

• Minimum of 5 years of experience in technical support, customer service, or IT management roles.
• Hands-on troubleshooting in software, hardware, networking, or systems.
• Proficiency in Operating Systems (Windows, Linux, macOS), Networking Concepts (DNS, DHCP, firewalls, VPNs), Cloud Platforms (AWS, Azure, Google Cloud), and Application Support tools (e.g., ticketing systems, monitoring tools).
• Proficiency in Helpdesk Tools (e.g., Zendesk, Freshdesk), CRM Platforms (e.g., Salesforce), and Monitoring Tools (e.g., Nagios, SolarWinds, Datadog).
• Familiarity with ITIL frameworks or similar methodologies.
• Degree in Cybersecurity / Computer Science / Information Technology / IT Engineering / Business Administration.
• Certification in CompTIA A+, Azure Administrator, AWS Solutions Architect, CCNA, ITIL Foundation, ScrumMaster, or Six Sigma will be considered an added advantage.
• Goal setting, performance monitoring, and feedback delivery.
• Strong organizational, project management, and strategic planning abilities.
• Conflict resolution and adaptability in fast-paced environments.
• Expertise in troubleshooting and diagnosing issues accurately.
• Commitment to high-quality service and satisfaction.
• Handling escalations and maintaining professionalism.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary will commensurate with qualifications and experiences
• 13th month bonus AWS / Variable bonus

*After office work may be required due to the nature of IT/IT-networking job scope

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Key Responsibilities:

1. Financial Reporting and Analysis

• Oversee Accounts staff in administering the overall financial functions and ensuring timely preparation of monthly, quarterly, and annual financial reports.
• Present findings, financial performance, and recommendations to senior management.

2. Strategic Financial Planning and Advisory

• Participate in financial planning and provide strategic advice to the Managing Director on financial-related matters.
• Collaborate with department heads to align financial planning with company objectives and drive profitability.

3. Budgeting and Forecasting

• Lead the budgeting and financial forecasting processes, ensuring alignment with business goals and targets.
• Work closely with relevant departments to monitor budget adherence and control costs.

4. Financial Control, Tax, and Compliance

• Handle all corporate tax and GST matters, ensuring compliance with local tax regulations.
• Maintain and enforce finance policies, internal controls, and regulatory compliance.
• Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, ensuring accurate invoicing, collections, and vendor payments.

5, Cash Flow and Credit Management

• Manage cash flow requirements, oversee credit control, and optimize working capital.
• Monitor bank balances, manage payments, and coordinate with banks on financing and foreign exchange as required.

6. Financial Operations and Process Improvement

• Identify opportunities for process enhancements to improve financial efficiency, reporting accuracy, and operational effectiveness.
• Leverage financial technologies to streamline processes and support faster reporting.

7. Team Leadership and Collaboration

• Supervise junior finance staff, providing mentorship and fostering a collaborative work environment.
• Work closely with other departments (e.g., Sales, Operations) to align financial processes and support cross-functional objectives.

8. Ad-hoc Financial Support

• Provide financial analysis for ad-hoc projects and business decisions as required by management.
• Participate in strategic initiatives by providing financial perspectives and data-driven insights.

Requirements:

• Education: Degree in Finance, Accountancy, or a related discipline; professional certifications such as CPA/CA are preferred but not required.
• Min 5 years of relevant experience in finance, specifically within the retail sector.
• Strong understanding of financial reporting, budgeting, and retail-specific financial controls.
• Proven ability to handle full-spectrum accounting, including AP, AR, and financial reconciliation.
• Proficiency in financial software and advanced Excel skills.
• Analytical mindset with the ability to interpret complex financial data and deliver insights.
• Excellent communication skills, capable of conveying financial information to non-financial stakeholders.
• High attention to detail, with a proactive approach to identifying and solving financial issues.
• Ability to work independently and collaboratively, balancing hands-on responsibilities with team leadership.
• Proficiency in English and Mandarin is preferred, given the need to liaise with internal and external stakeholders.

Job Responsibilities

- Provide advice to internal stakeholders on all procurement-related matters and ensure they are compliant with Company Procurement Policy.

- Perform vendor screening, supply market research and analytical studies to identify and select potential suppliers to be added to the pre-approved vendor list.

- Prepare RFQ/Tender documents

- Review and evaluate quotations from vendor

- Coordinate purchasing activities and services based on company’s needs.

- Monitor process and supplier performance and resolve issues with suppliers.

- Manage and analyze expense data with the objective to derive cost saving opportunities.

- Monitor contracts and renewal prior to expiry

- Any other duties assigned by manager

Requirements

- Min 3 years of relevant experience in the F&B industry

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Description:

• Manage the site technique team (BIM, C&S, M&E, Archi) to deliver the outcome timely and with good quality. Maintain design program by managing interfaces and monitoring progress, coordinating activities, resolving, or coordinating conflicts and issues in design packages.
• Co-ordinate design related matters with Consultants and Clients. Resolve technical problems for project team.
• Work out the shop drawing (mainly RC and Archi drawing) submit schedule and manage the submittals in orderly manner. Technical proposal composing.
• Arrange and chair regular meeting of technique team for progress monitoring.
• Ensure optimize design solutions in compliant with construction standards, regulatory framework, contractual specifications and buildability requirements.
• Ensure the construction team clearly understand the content and requirements of the latest drawings and requirements.

Job Requirements:

• Bachelor degree in Civil, Structural or in a related field accredited by Singapore's Professional Engineer Board.
• Minimum 10 years of working experience and 5 years in large scale Civil & Infrastructure/Building projects.
• Good knowledge and experience of RC structure works.
• Familiar with Archi, M&E works.
• Exceptional technical and problem-solving skills and reasoning ability
• Ability to communicate effectively and clearly.
• Must be self-motivated and able to work independently.

We are hiring perform artiste manager to look after all our perform artiste and also in charge their performing and also need to do sales for our company he/she also need to in charge all the staff perform for monthly show to be present and also need to arrange all out look of all performing artiste.

Job Description

• Assist in guiding the team of Property Officers for all the estate management matters of a Division, including but not limited to routine building maintenance works, cyclical maintenance works, improvement works, conservancy and horticulture, use and control of the common property, arrears management etc.
• Establish and maintain close partnership with relevant agencies and grassroots organizations so as to achieve the vision and mission of the Town Council.
• Liaise with external contractors to ensure improvement works are carried out to contractual standards, provide leadership to a team in the day-to-day estate management operations and to effectively carry out the functions and duties of the Town Council.
• Any ad-hoc duties are assigned.

Job Requirements

• Minimum Dipoma or Degree in Building / Estate Management / Real Estate / Engineering or equivalent.
• Preferably 4 years of relevant experience in estate management and managing township properties.
• Good communication, interpersonal and organization skills.

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

Roles & Responsibilities:

• Responsible to create concept designs for sales proposal and as well as detail design for confirmed projects.
• Ability in selecting the right components, design of fabrication items as well as working with vendors/sub-con for assigned projects.
• Responsible for planning and executing strategies for completing projects on time and also managing the projects’ budget.
• Exhibit a level of creativity and ingenuity, as well as problem solving skills, to provide reliable, cost-effective solutions to design issues and attend to customers’ enquiries.
• Working with respective project engineer and assembly team on project schedule management, budget management, as well as customer’s review/discussion.

Job Requirements:

• Minimum of 3 years relevant experience in related process manufacturing
• Degree in Mechanical Engineering
• Working knowledge of high-level communication protocols and troubleshooting skill
• Good analytical and planning skills
• Able to work under very tight project timeline
• Independent and good team player
• Willingness to travel overseas, as required

We are a rapidly growing company in the field of e-commerce, well known in the wedding and party related industry, with a huge following on various digital platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.).

Position Summary:

Reporting to the Marketing Manager, Influencer Marketing Manager will manage our Influencer strategy across gifting, events and activations, and social content. You will be responsible for the development and performance of influencer marketing campaigns across social and offline channels.

You will also build-up and manage our growing Influencer team, optimizing and scaling our existing programs, work closely with our in-house Creative team to drive impact across all social channels, and be responsible for establishing and building relationships with key industry partners on social platforms.

Responsibilities:

• Identify talent partners based on company initiatives and project needs, taking a strategic, data-driven, and holistic view of influencer marketing encompassing nano, micro, macro influencers, content creators.
• Continue to nurture our existing influencer community while looking to expand into new demographics and strengthen influencer relations by managing day-to-day communication with influencers via email, phone, text, etc.
• Maintain talent relationships and create connections with new partners through mailings, giftings and outreach on brand initiatives, building close relationships that create alignment and transparency.
• Exceed targets across revenue, engagement, messaging and follower growth, working closely with the social, communications and editorial teams.
• Manage influencer marketing forecast, budget, and optimizations based on business needs.
• Measure success of social media activations through KPIs and forecasting.
• Develop and manage an Influencer calendar that we can leverage across all our social channels.
• Stay on top of pop culture, social media, influencer trends, as well as emerging technologies and social media platforms and platform updates.

Requirements:

• Bachelor’s Degree or equivalent experience.
• 5+ years of related experience, preferably within Influencer Marketing, social media, or PR in the fashion industry.
• An ideal candidates will have a personal rolodex of influencer and celebrity talent relationships with and an eye for new upcoming talent.
• Expert in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.
• Ability to think strategically and creatively.
• Flexibility to adapt quickly to changing business needs and dealing with ambiguity.
• PC Skills, including MS Office, and MS Outlook.
• Excellent written and verbal communication skills with keen attention to detail.
• Comfortable with occasional travel.
• Self-starter, ability to thrive in a fast-paced environment.